I had the single best car buying experience ever with Rensselaer Honda! From the moment I was greeted at the door by Tiffany (she’s awesome!) to the time I drove away in my new, used car, every moment was top notch. Every staff member I spoke with was personal and professional and I have the most beautiful car I have ever owned! Thank you, to the entire staff for being so amazing. You have gained a very grateful customer for life!

Recently leased a brand new Honda Civic sport. I dealt with Tiffany Ross. She was very transparent and personable to work with. Was a great experience because of her. I left feeling well taken care of and I took home a ride, not the other way around ! Very fair would definitely come to Rensselaer in the future and would ask for Tiffany again.

Really got a good deal and an amazing shopping experience! Id happily recommend this place to everyone. Ask for Mike Ashe, hes so helpful and knowledgeable.

Rensselaer Honda is top notch, from sales to financing! Tiffany Ross was amazing to work with! She explained everything, stayed in touch through the whole process and answered all my questions. I went in feeling very intimidated by the car buying process and left feeling relieved!Mike Haertel in the finance department was equally excellent. He took the time to explain everything to me and answered all my questions.Thank you, thank you, thank you!!

Quite an excellent time! From the test driving to finally ordered the car, John shows everything I want and help me finish the job efficiently. Thanks very much to John and Rensselaer Honda. Good luck with your business!

I am absolutely happy with the Rensselaer Honda Customer Service. The process of buying my car was as easy and simple! The team is so professional and patience. Tiffany was wonderful and kept checking in to make sure everything is going great with my new car!! Thank you 🙌🏻

Bought a new 2021 Accord. Walked in at 11 am. Drove home at 3 pm. Quick, easy and a great Price. What more can I say. ASK for Dan.

My sales person, Phil Rasile was a great person to deal with in getting me my 2021 Honda Ridgeline-RTL. Rensselaer Honda personnel staff were also good to deal with.

Ive been a customer of Rensselaer Honda for over a decade. I’ve had great experiences in the service department.

We recently bought a car here. Justin was professional, honest, and helpful. We felt no pressure to buy and walked out feeling good about our purchase. It never felt like we were being sold something. It felt like that they just wanted us to get the car that we wanted. Highly recommend.

Great and fast service. Great sales team. Bought my last three Hondas there over the last 12 years. Ask for Mike, either one (there are two of them), both are awesome.

My service appointment went excellent from the time I scheduled the appointment over the phone until my appointment was over. Everything was explained thoroughly to me, they were punctual and I received a text and a phone call when my car was ready. Ray is the person I dealt with. He was extremely helpful and professional. Thank you!

In 50 years of buying cars this was the best experience I ever had. Bill Tucker was the best salesperson working with me all the way. I strongly recommend Rensselaer Honda and Bill for your next car purchase.

Low pressure sales and a fair price with a friendly neighbor atmosphere. Mike A. was super knowledgeable about the Clarity I was purchasing as he had been driving one for 3 years. Told me all of the pluses and minuses of owning a plug in hybrid which helped me cement my decision to buy one. Overall, great experience and I will get my next car from Rensselaer Honda.

Moving from PA to NY during a Pandemic was a huge ordeal; but I have finally been able to switch my registration back to NY.Of course there were 3 trips to DMV, but finally I got my tags & registration.I just needed an inspection w/in 10 days.Oh & since I bought my car in PA, there isnt a place on the front bumper for my license plate..The dealership I usually go to for service couldnt get me in until Sept..So what?? Have someone do the inspection, then go to the dealership in Sept for the other thingsAnyway, Rensselaer Honda fit me in.. they did the Inspection, scraped off decals & replaced them with the current ones. They secured the front license plate holder to my vehicle ... They addressed each and every need or concern I had!!!

I came in on Sat 3/27/21 just sort of it exploring my options. Jake greeted and started assisting me right away. He and the team really heard me out when it came to my budget, etc and made just the right match for me. They worked the numbers a few different times to get them right where I needed them. I felt I truly mattered as a customer. Very different than the other experiences I had at other dealers that very same day. Closing for my leased 2020 Honda Civic was Wed, 3/31 and everything went very smooth and it was much speedier than I even thought it would be. Jake and the team have turned me into a regular Rensselaer Honda customer! Thank you so much for a very pleasant and painless experience! I love me new car so much!!

As always greeted with a smile. Informed about time service was to be complete. I settled in the comfortable waiting room chatting with others. Service completed as expected. I have dealt with Rensselaer Honda Service department for 20+ years and have always been pleased.

I would highly recommend Rensselaer Honda to purchase a vehicle. I found Bill to help me with finding the right pilot. He was patient, knowledgeable and very kind. Excellent customer service!

Absolutely the best Honda dealer in the Capital District. You can run around but youll end up here at the end of the day and you wont be disappointed. Full service dealership that values your business. Staff is knowledgeable and caring. Service department is fast and efficient.

Jake was fantastic. He sold me a 2020 Honda Civic and this was my first time buying a car on my own. Jake made the process quick and simple explaining everything in perfect detail. He only sells you what you need as well. He doesnt try to sell you on a bunch of things you dont need or try and sell you a vehicle that is more than what you are looking for. By far the best car salesman out there. Highly recommend Rensselaer Honda and Jake Morizio. Thank you for an amazing experience.

A really great experience at Rensselaer Honda. I went to Rensselaer Honda after visiting two other Honda dealerships that were closer/more convenient for me, but they didnt have a car I was interested in and didnt seem overly interested in helping me get what I wanted. I decided to drive the hour to Rensselaer and I am so glad that I did.

After driving my 2006 Ford Focus up to 177k miles, I figured it was time to get a newer, more reliable car. I came to Rensselaer Honda because my credit union was holding a car sale, and the dealership had high ratings on Google. As I was checking out a Honda Civic, Jake Morizio came outside and talked to me about the car. He offered to let me take it for a test drive, and they would take that time to figure out the value of my Focus. After the test drive, I I knew the Civic was the car I wanted. The process after that with Jake was as easy and uncomplicated as I could have hoped for. Jake clearly and completely explained the process, and answered any questions I had about the car or financing. Coming from out-of-state, I had a couple more hoops to jump through, but Jake was right there to guide me through them. Im very happy with my new Civic. Jake, and Glenn (Finance Director) are excellent at what they do, and I would absolutely recommend them to anyone shopping for a car.

Everyone was wonderful and I love the car! This is my first leasing experience. Its a 2021 white HR-v. Mike went over everything in the most extreme detail that I needed to decide that leasing, rather than buying, was my best option at this time. I will definitely continue to be a customer and will refer others to this dealership.

Phil Rasile and the entire staff at Rensselaer Honda made us feel quite comfortable through the experience, and they were all very knowledgeable, responsive, patient and helpful in answering our questions and guiding us through the entire process.

Adam at Resselear Honda made finding the right car for us so easy. We have used many differnt Honda Dealers in the past. This is our prefered Capital Region place.

It’s excellent customer service to offer pick up and drop off of a vehicle while the owner is working. All work was completed as requested and everyone I dealt with were so professional. Top notch customer service!!

Rensselaer Honda is excellent in so many ways from the salesman to the service tech. It is a warm welcoming dealership that I have been doing business with since the purchase of my 2009 Honda Accord

Great service and friendly staff. Intake process could use a little streamlining and estimated wait times when busy would be helpful. With some minor changes could be best in class service!

Besides needing work on recall repairs I was at the 30,000 mile check up and needed my snows switched to my all-weather tires. They handled everything and made sure with the needed repairs that I approved of everything. They were efficient, kind, friendly and professional.

I have to say that I usually dread buying a new car. But I went to Rensselaer Honda and Tiffany made it so easy. I would highly recommend anyone looking for a new Honda to go see Tiffany youbwill not be disappointed!

Service was fantastic. I was pleasantly greeted upon arrival, given a detailed explanation of what to expect and about how long it would take. Was a very pleasant service experience.

They are professional, timely, and knowledgeable! I had a great experience the two times I went to them for an alignment and control arm replacement.

It was a great experience from the salesman Mike to the person who showed me all the features in the car to the finance man. Everyone was super nice and I got a great price! Definitely will recommend people to come buy from there and will buy there again in the future!

Ridiculously easy new/used car shopping. This dealership handles every aspect of it. Absolutely no stress involved, no trying to push things on you that arent needed, and no trying to talk you out of what you are looking for. They simply want you to have the car you want, at the price you are looking for, and make your shopping experience as stress free as they can. Such a nice change from other car dealerships!

Every time I go in for service, Jeanette is always helpful in explaining what I need for my car. Especially in times of COVID and not having the funds available, Jeanette explained the Sunbit and helped me get nearly $1500 of work done in the span of a few months. Now, because of this, I can always afford to fix my car when a problem arises! It’s the fact she took the time to review everything with me, plan my trips into the shop for service and getting this credit program to work for me that makes me extremely grateful!Highly recommend working with Jeanette, would give more than 5 stars if the site would let me :)

Service was excellent. They replaced my battery, testing to be sure there was no unusual drain on it. Appointment was easy to make.It would be nice to get the on line offers when you call in person... get so tired of on line stuff. While I could have made the appt on line to receive the discount and free car wash, etc, I didn’t, my own personal protest against the loss of human contact.

Everything was great. The only thing we would ask is for your sales team and financial advisors to take there time saying and writing what they mean. We were told our monthly payments were a particular price only to find out it was wrong and the financial advisor told us 15 when he meant 5. Just small issues. Everything else was great.

Excellent service! From the time of arrival to completion, the service manager was excellent. Thank you.

I always bring my CRV in for service. I never have any issues. The service team is very friendly, easy to work with, they always explain my options, and I never feel pressured to buy services. I always leave knowing exactly what was done and what is recommended for future visits. Oh and the waiting area is superb!! Thank you.

I had a superb experience here with Matt Alverson, and their entire staff. Cannot recommend enough!

Phil was very professional an helpful in us making our purchase.I would recommend anybody shopping there to ask for Phil if they are in the market for a new vehicle.

I received mailer indicating they need used cars and that there is a program going on that will allow them to give $6k over KBB value. While i know there is fine print with all these offers, when i went in to the dealer with the mailer, they offered me below KBB estimate for my vehicle, even thigh it was excellent condition, 3 years old with only 15k miles. I asked why i didnt get close to the number advertised and was told my car was only worth a certain amount. I explained the mailer said they would pay up to 6k over that amount. I asked where that money was and why my car didnt qualify. I was given no answer other than he doesnt like those mailers. Waste of time and just false advertising to get you in the door. Ive purchased 3 cars from Rensselaer, but there is no customer loyalty anymore. Ill stick with Mohawk Honda like i did for my last purchase, much fairer offers right off the bat.

I had a great experience buying my first car from an actual dealership shopping with Rensselaer Honda. Adam was wonderful at helping me pick out exactly what I wanted. I showed him a few I liked and gave him my budgets and must haves. He pulled similar vehicles for me to test drive and helped my find and finance the perfect used vehicle for me and my son.

This is by far the most professional dealer that we’ve ever purchased a car from. Mike Ashe was a pleasure to work with. Good job guys! We’ll recommend you to all of our friends!! Thanks again.

I want to rave about my experience with Rensselaer Honda. My sales guy, Mike Williams was helpful at every step of the process, explaining everything, so that I never, at any point, felt like he was trying to take advantage of a customer.Also, Honda is offering, for the first time in its history, a 0% financing rate. Apparently, I was the first customer ever to receive the 0% rate.I really love the Honda I purchased: its got numerous safety measures, and its a great ride. I expect it will hold value for several years.

Matt Alverson and the Rensselaer Honda team took great care of me and got me into a new CR-V EX for an amazing price. Wouldnt go anywhere else. Thanks again!

Bought a 2018 Honda Civic Sport Hatchback 6 speed in 2 days through this Honda Dealership. The service was welcoming and quick. I was impressed with the time it took to get me in my new car.10/10 would buy my next vehicle here in a few years.

Very professional. Job well done

I have been going to Rensselaer Honda since I bought my car in 2013. They have kept my car going and have always been very good at servicing it. Many people ask why I drive from Gloversville to Troy to get my car serviced, and I tell them Rensselaer Honda has always been there for me. And my car is important to me.

Rensselaer Honda made buying our car quick and easy. Everyone did a wonderful job of informing us of everything we needed to know. Received a great deal on our new Honda Pilot.

Was there on a wednesday, power went out, had to come back Friday, got my car inspected and oil change. When all done, I was told because I had to come back, they waived the charge for the inspection, $21.00, I was truly surprised and thankful.

Andy & Dan put me in a brand new pilot allowing more room for my business supplies and my teams. I will never go anywhere else after the amazing experience I received. They worked around my insane schedule, did all of the details over the phone and when I arrived to pick it up they had EVERYTHING ready. I never felt rushed, pressured or obligated like I have at other dealers in the past. I would highly recommend!!!

I had a wonderful experience buying my new car with sales rep Tiffany . She was professional and helpful throughout the process.

Rensselaer is such a great place to get my car serviced. I made the appointment on line, which was very simple. I selected the services that I needed for my car, and knew the price of each service and the total charges, so no surprises. I used the chat function after I dropped it off on Sunday night, so I could add a tire rotation. My car was ready on time the next day. When I arrived to pick up my car I was greeted right away by the service rep, who was very iefficient, nformative and pleasant. Overall a great experience. Rensselaer makes it so easy to take care of my car!.

Ive been going to Rensselaer Honda since 2016-2017, and will only come here for any of my automotive needs. I recently just bought a 2020 CR-V, and LOVE IT!! This is the second car I bought with these great folks. Youre not going to get the pressure sales, or competitiveness you get from other places. These folks really treat you like a friend. And thats not only from the sales department! The service department as well are really great and reasonable.I really want to give a special huge shout out to Brittany Townsend! She was of course professional, but her non-pushy, friendly demeanor is absolutely fantastic! And on par with the all reasons why I stick and buy from Rensselaer Honda..EXCLUSIVELY!Thank you everyone at Rensselaer Honda!!

We have been extremely happy with our purchase of a 2019 Honda Fit, last December, from Rensselaer Honda. Our salesperson, Adam, was professional and cordial. He made our buying experience a pleasant one. My husband has visited the Service Department on two occasions, and found the staff to be efficient and knowledgeable. Keep up the great work!

Bought two vehicles from here and would highly recommend. Very professional and most of all personable, you are not treated like another number. Buying a vehicle can be a headache but they go out of their way to make it an enjoyable and easy experience

I recently bought a 2018 Honda Civic from Rensselaer Honda in Troy, NEW YORK. A BIG THANK YOU!!! to Matt Alverson and Katie Brisee for helping me through the quick and easy process. I’ll definitely be coming back for my next venture. Thanks again guys! ISAIAH SORENSEN

Wonderful service! A+ service! I will recommend it at any time.

Phil is always great to work with! Easy and informative.

Bekkah in sales was great! Knowledgeable, professional and friendly

I wasn’t sure if I wanted to buy a used car as I’ve always bought new. However when I saw this 2018 CRV EX-L in a sassy burnt orange color I immediately fell in love. The previous owner took such good care of it and my very accommodating salesman Bill Tucker assisted me to get a great deal. I love my “new” Honda. Thank you Rensselaer for a great car buying experience.

Mike Williams was the best Salesman I ever did business with. He was courteous, professional and mostly he helped me find the perfect vehicle for my my needs. Being a Grandfather to (7) wonderful kids, the CRV EX L, is so perfect.I’d like to take this time to again, thank Mike for his superb service. He is definitely a huge asset, to Rensselaer HondaSincerelyMike Moffre

Great experience & I love my vehicle!

I was assisted immediately by a friendly and helpful customer service representative and my service was completed in a timely manner. All that was done was reviewed with me and check was quick and easy.

Everyone was so nice. The process was easy and smooth. It just felt right.

Everyone at dealership made everything so easy. It was an extremely pleasant experience.

Had inspection of my 05 Pilot with no issues. The check list is very helpful and gives the owner heads up on future repairs. The only problem was that the hood was not completely latched which I noticed when I arrived home. Reason for 4 stars.

I went in for an inspection,oil change and tire rotation. The staff was very friendly and courteous. The work was performed quickly and my car returned to me. I would definitely recommend Rensselaer Honda to anyone looking for anew vehicle.

Dan Durivage was my sales representative and he did a great job in finding me a used CRV with low miles. I missed out on purchasing a CRV that I had my mind on at Rensselaer Honda, however, I moved to slow, and someone purchased the vehicle. Dan looked out and told me that he would keep me posted and inform me first regarding if another CRV similar came in, he would let me know. I purchased my 3rd vehicle from Rensselaer Honda and will most likely purchase my future Hondas from Rensselaer Honda. I ran into a bad apple a few years ago at Rensselaer Honda, however, Dan made up for that bad experience.

My wife and I decided that we needed to upgrade our old vehicle and loved the certified used inventory that Rensselaer Honda had. We have never set foot in this dealership in the past, but we are now grateful that we did. Fro. The moment we walked in and Bill Tucker walked up to us and said hello, we felt at ease and comfortable. Bill was up front, honest and trustworthy from the start. Everyone we dealt with from the time we walked in until the time we drove off is our new vehicle, we felt at home. We have now found our Honda family. We recommend Bill Tucker and Rensselaer Honda to everyone!!

Things went as smoothly as possible, not their fault part was not available for a week

Easiest dealer we have ever bought a car from! Also loved the tutorial on the electronics for the car, they even paired our phones for us. Would go back again for our next car!

Very disappointed in Rensselaer Honda. Bought my last car there. Received a letter stating they would give me 19,886.00 for my car no matter the condition. My car is in excellent condition, a 2017 with less then 20,000 miles. Went there today, and was only offered $16,000.00 for my car toward a 2021. Will not be buying my next car from there!!

Great waiting room options. Easy access to service.

Aside from really good people, the experience at Rensselaer Honda for me can be expressed in one word, speed. I dont mean they rush you. On the contrary, they tailor (for me at least) the experience with the understanding that I am busy and dont have hours upon hours to spend buying a vehicle. I know what I want. I know the deal I want and 90% of the time, I get what I want all the way around. If youre like me at all, thats called a virtually painless car buying experience. Five stars easy.

This was our third vehicle from Rensselaer Honda and we were helped by Adam. He was knowledgeable, straightforward and provided an excellent experience from start to finish!

These people at Rensselaer HondaPut the calm in the storm when it comes to your cars needs.New carCar repairCar serviceCredit appsFive star experience!!Thank you all!!!

Went looking for a specific car. I called and asked about the car, made an appointment (10 mins later) but the car was already sold.It was the only 1 in that configuration they had. Im sure the girl knew it was sold but her job is to get me in the door. Mike(?) helped me, he wasnt pushy but didnt have what I wanted.

Very dependable service.

I just leased a car here and was very happy with the easy process and friendly service from every single person we interacted with! There were no pushy sales tactics and I think we wound up with a really good deal. The children’s room is awesome, too - much appreciated!

The non pushy, knowledgeable and helpful sales team backed by the incredible service desk is the reason I choose Rensselaer Honda!

Went in for an inspection waited an hour to be told they were going to charge $31 to replace a $1.25 marker bulb. O by the way the internet went down at 4:45 so they could not do the inspection suddenly. Im sureeeee that had nothing to do with the mechanic wanting to end the day by 5pm and them limit OT. So yeah I left work 2 hours early to get an inspection. Not only did I loose that valuable time but I also lost pay and got nothing accomplished. They did offer to comp the $20 dollar inspection. I would rather have my time back and that pales in comparison to the 2 hours of work I lost. Ill have to take more time off or use my Saturday for a BS inspection. Not satisfied at all...

Mu service was good and it was quick.

I recently had an appointment at Rensselaer Honda for a 20,000 mile service. They were nice, professional and timely, and I would highly recommend. I was impressed by their thoroughness; they found that my rear brake discs were prematurely delaminating due to an issue currently under investigation by Honda, and replaced them under warranty. Again, I would highly recommend them for service.

Work was done on time and to our needs. Thank you.

I had a wheel alignment scheduled for 8AM and it was all completed by 8:40 AM. Very timely.

Replaced the chrome on my 19 Accord with the Black Chrome option. Thanks to Fran, Chuck and Jeannette in Service for taking great care of me!

Matt was amazing in 24 hours we left with the vehicale I wanted 100% go here if u want friendly service and people that do everything for u and put u in the vehicale u want

Everyone was extremely courteous and made the process as easy as it could be.

Purchased a new Pilot! Absolutely the simplest, fastest and most friendly car buying experience ever!

Smooth, pleasant experience. John was very helpful and I’m happy with my car, would definitely recommend this place to anyone looking for a car in the area. Thanks guys!

Working with Brittany was easy and just a pleasant experience. I felt like she would do what it took to help me out and she did. The atmosphere at Rensselaer Honda was professional yet relaxed. I stopped in to see what they had available on Saturday and drove home on Monday (they are closed on Sunday). Cant recommend highly enough.

When the oil monitor did not revert to 100% after an oil change, the staff took the extra time necessary to research the problem, and remedy the situation. Thank you for providing wonderful service!

I woke up last Wednesday not thinking about getting a new car, although I’m always looking. I saw an ad from Rensselaer Honda on the Passport so I reached out. Simple negotiations later and within four hours after discussing it via text and phone calls, I drove home in my awesome new Passport EXL! Very nice experience, everyone was great to work with! Thank you!

Great experience! We met Adam, our sales representative, who was pleasant, kind, informed, and very accommodating. We immediately felt at home at this dealership. The whole transaction felt like a conversation about our needs, and had absolutely NONE of the dreaded pushy-salesperson tactics most of us are familiar with. We were able to complete our purchase in one sitting. I highly recommend working with Adam at Rensselear Honda if you are in the market for one of their amazing vehicles!

Amazing place to get a car! Jake was great! Very helpful and explained everything... they made trading in my old Jeep for a new CRV easy!

Had a bit of a communication issue with the staff, ended up getting it all fixed thanks to Jason Foster! It was his second day on the job and he couldn’t have been more thorough! Thank you again Jason from Rensselaer Honda!

I purchased a brand new 2020 CR-V and I was experiencing wind noise on the drivers door. After diagnosing the issue it was determined that the guide rail for the window was bad. Rensselaer Honda order the part needed and it was installed at a scheduled return date. The issue was immediately resolved. My experience with the service department as it always is was great.

They were very fast, offered complimentary snacks and beverages and had a nice fireplace.