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McKay Family Automotive
1626 5th Ave, Troy, NY 12180, United States
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McKay Family Automotive

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wi
Review №1

Chris and Dale are the best mechanics best people Ive ever felt with

Be
Review №2

I trust Chris and his son with my car and wouldnt go anywhere else. Years ago, I used to go to another car repair shop and felt taken advantage of.

ja
Review №3

Great service honest and very dependable

Ly
Review №4

Excellent as always! Chris and Dale are very attentive to their customers and exremely knowledgeable in their profession! I highly recommend their business!

El
Review №5

Great place very friendly people fast service i will be going back

Me
Review №6

Thank you McKay Auto!! I brought my car in when my check engine light came on, after being quoted $1000 to fix it at a “big box” auto shop around the corner. McKay’s got me fixed up on and the road for $200, and were very quick and helpful. I will definitely bring my business here in the future.

Si
Review №7

Took my car in for what I was told was needed all 4 brake pads replaced by a chain auto place. They told me I only needed the back brake pads replaced. Got me in and out in 2 hours for 1/4 of the price I was quoted. Thanks guys

Ke
Review №8

Always great service

An
Review №9

I had my car towed here after it broke down. Not only where they fast (one day) the price seemed fair, they didn’t try to up sell me other repairs and they where friendly.

Da
Review №10

Paid $1000 to get some work on the rear end of my vehicle. You know, shocks, struts, pads and rotars....had my car for a week. Not even 2 days after picking it up, I still hear and feel the same sounds I heard to begin with on tipoff a lead from the rear. Call em up, they say bring it in, theyll adjust it and the leak is natural and will stop once new parts get broken in .... 2 months later they pass me for an inspection.. fast forward several months now, as the vehicle has been sitting in the driveway thanks to covid. Brought my vehicle to a shop for new tires and that mechanic brought to my attention that my rear end is in poor shape. Its still leaking, and he tells me the parts are shot. Now these parts last years and years and years before they need to be replaced. So not only did they take 1000 from me, but they never fixed the issue AND they passed me on an inspection 2 months later? No Bueno. I did some research and this isnt the first time theyve done this. So much so, that my associate tells me that theyve had multiple visits and fines from the DMV for shottt work. I will never bring my vehicle back to this shop NOR will I ever suggest someone to bring it there. I will be getting my lawyer involved to get my money back and yet again put another negative DMV note on their business. Stay tuned

NY
Review №11

Help me out several times dale and his crew are awesome hed my car in and out.

St
Review №12

This is the only auto shop I will go to in Troy. They are excellent, friendly, and efficient. I had a problem with a sensor on my car and tried fixing it myself, but did not solve the problem. I explained to them everything and they understood what I was able to do, but troubleshot and solved what really caused my problems. It was quickly fixed, and it was a pleasant surprise to find that they were able to do it under the estimated budget. This nice, family run business set the bar for all of my auto shop experiences. Thanks!

Ry
Review №13

Dale of McKay family Auto was kind and patient, he made himself very accommodating, He was very honest and fair with the pricing. I would recommend McKay to anyone looking for work to get done in Troy. Thanks Dale!

CA
Review №14

Great auto body shop . The always handle my wife and I cars with care and professionalism. On top of that I would say that they prices are not that bad. I would recommend this shop to any one. Although they can only do certain things with my car because its foreign, but what they can do does help alot.

Ri
Review №15

They have been servicing my cars for 15 years. I would highly recommend them. They are trustworthy and prices are more than fair

Br
Review №16

Been fixing my cars for 15 yrs - never had a problem! Great mechanic s and very fair prices!

Ja
Review №17

Fast, fair priced & great staff.

JO
Review №18

I left my car to fix it in June. McKay said it’s ready to drive. Next day, starting noisy during driving and one week later, completely broke down on the freeway. I called towing truck and dropped my car nearest place. I spent 5000 dollars to repair my car in strange place. Need 3weeks to fix and replace my car for whole engine and radiator burning.After I came back home, I went to McKay to tell what happened. They told me all were my wrong. I had to bring my car right away but I told them I will go to travel and paid 500 dollarshow come I can come back right away? And problem starting radiator, they did not have any responsibility because they did not even see it.If you plan to long drive, never ever go to this place. Don’t ask for checkup your car. They don’t know or don’t care !!

Su
Review №19

My moms favorite mechanics in troy

Ci
Review №20

These guys are great. Found out the issue with my car and got it done fast and cheap. Spend your money with these guys. I know I will. 👍

Ma
Review №21

I was referred to McKay by a good friend who I trust to know about these things. Theyve done work for me a couple of times and shocked me by how fair the price. The timing was also a big change from what I was accustomed to - they were prompt. Its surprising how they manage in such a tight spot but they do.

Sk
Review №22

There really good they fix ya car right i highly recommend them

St
Review №23

Verygood

Da
Review №24

Always fair pricing to fix your car. Very nice owner and staff.

An
Review №25

These guys are crooks. I left my car there to be worked on, and when I came to pick it up, found they had left it unlocked! My bike, which I had left in the trunk, was gone. When I asked them about it, they pretended like they had never seen the bike before, even though I had told them that I was going to leave my bike in the trunk. Why would you ever leave a customers car unlocked?? For all I know, one of the workers at Mckays was the person who stole it!

Ce
Review №26

One of the most honest mechanic shops I have ever dealt with.

Am
Review №27

Found this shop by chance and now I refuse to bring my car anywhere else. love their honesty, reasonable prices, and their work!

De
Review №28

Wouldnt go anywhere else, they are the best around quick, honest, fair priced and pleasant to deal with.

Mc
Review №29

Fair prices, honest people, and quick turn around.

Sa
Review №30

We’re unhelpful, always talked down to me without actually explaining what was up with my car

wi
Review №31

Fair price and great work

Th
Review №32

Tremendous

M
Review №33

Dont ever take your vehicle there. I came out with worse problems than when I drove in.

Yo
Review №34

Bad experienceThey sell old parts more expensive than new onesThey try to take much time to charge u more for the labor hoursIf i can Ill give them -100

Je
Review №35

Honestly I wouldnt bring my bycicle anywhere else.

yo
Review №36

For the past 4 years I have been taking my car to McKays and I will not take it any where else; they are very friendly, respectful; they work with you and I have told ALL my family members and friend about them......

Information
7 Photos
36 Comments
4.4 Rating
  • Address:1626 5th Ave, Troy, NY 12180, United States
  • Phone:+1 518-274-7420
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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