I am usually not one to leave negative reviews but I’ve been here twice and both my experience has been awful. I always get gel manicures and they always last, except when I get them here! The last time all of the polish came off in under 24 hours. When I went back to fix them, the woman who was about to take care of me said “you first need to get a manicure”- which I had done two days ago at their place (so just imagine how badly the manicure was shaped so much so that they thought I got gel polish without the manicure itself, she was shocked and started asking who did the last manicure) my nail shapes were horrible and no cuticles were fixed. and they refused to fix it for free. Not to mention this place is so much more expensive than what’s around and the staff isn’t very friendly. They only changed the color and once again it came off in under 3 days. I gave this place a chance because I live nearby, but definitely would rather walk 15 mins to Lexi nails on Lexington than go here.
Gladys is wonderful! The salon is a very relaxing and clean environment, (love the spa background music). Gladys did a great job cutting my cuticles and painting my nails. She has an amazing energy too! Well worth it!!
Had a past gel job removed from my fingernails and a regular Mani done.The Bad:Most of the process was painful, the lady who did my nails was rough and unnecessarily jambed the metal scraper into my cuticles when removing the gel.Many of my fingers were filed on the cuticle unfortunately because she wasnt paying attention - very uncomfortable.My cuticle on my pinky finger was so excessively filed and is now red and irritated.After the painting I was told to stay for 10 minutes of drying under the fan, so I stayed for 15, but after I left my polish dented anyway.The nail techs nails were long and dirty and her nails were poking me half the time (shouldnt there be a standard of clean short nails when handling other peoples hands?)The Good:The paint job is better than I can do myself. The actual place was cleaner than Ive seen elsewhere.The staff seems friendly.The pricing was fair.Conclusion: Wont be going back.
Very expensive for a mediocre french manicure. The pedi was great.
I have been coming here every week for a few months and use Ling for my manicures and pedicures - she is excellent. Great job painting and shaping nails, as well as cleaning up cuticles (and I am very particular). My regular manicures last the full week without chipping. They have a huge selection of colors and the staff is friendly and helpful. I have use other manicurists when ling is not available and they have all been super as well.
I’ve been coming to Green Tea for over 10 years now! I always come for gel and a pedicure - very clean, calm atmosphere, and skilled employees. Very kind and accommodating. Cristina is consistently amazing 🦋 they also have great options for a facial in the upstairs area for treatments! And, location is really convenient to pop in around work hours.
Great experience all around
Lady was great who did my feet, however manager did not wear mask and was coughing and sneezing. They also did not require customers to keep on mask. Be aware. At this point I was very uncomfortable and didn’t get to finish my nails. I am on my to a place that follows guidelines. 😷
Great and clean service. I like that they listen to the customers If they are not satisfied. I appreciate Bryan reaching out to me and helping me solve my issue. :) I had a chip nail and he was kind enough to get that fixed for me.
Having visited a couple different salons in NY, I have not looked elsewhere since finding Green Tea. The front desk staff and technicians are always friendly and professional. I get a regular manicure with the Essie Gel polish ($23 total before tip) and people constantly think its gel because it looks great and lasts a good 2-3 weeks. The salon has a very pleasant atmosphere and is spacious so youre not right beside other customers (if that bothers you). Also - great music :)
Cristina is an amazing nail tech. The space is gorgeous, very relaxing, everyone is very polite. Thank you!
This place is absolutely horrible. First of all extremely rude and my pedicure was done poorly. If I can give zero stars I would. You pay $35 for them to lightly scrub your feet and polish this is terrible. I can see why they only have three stars. I’ve never received a pedicure this bad. Then the man in the front had the nerve to tell me I’m not welcome there anymore because I did not want to tip! Why would I tip for a horrible job. Your lucky I paid and that was out of respect. Save your money and your time they will not give you a pedicure of standard. Trust and believe he did not need to tell me I was not welcome because I never intended on returning anyway.
Great manicure. Very professional. Hubby got great massage too.
I’ve been to this place before as it is in the same building of my office, and my experience was fine. However tonight I walked in at 6:15 for a gel mani and they told me they couldn’t take me because they close at 7 and it’s “way too late”. Horrible business approach and will never be back because of it. Also, a gel mani shouldn’t take more than 45 mins, so was a completely ridiculous excuse and beyond unprofessional.
A little pricey but their manicures actually last, everyone is friendly, and its clean and nice inside!
Rosa did an excellent job- she was very thorough and really nice. A little pricey, but so as long as it lasts, it was worth the price in my opinion— and I’ll be back.
I came here during my lunch hour for a manicure and I was so pleased with the results. The service was fast yet relaxing and the tech took great care and was very gentle. Best of all the price was great. I will definitely come back here again.
I have been coming to this salon for many years off and on as i work up the block from the location. I have seen management change and must say the woman they currently have at the front desk is disgustingly rude. If i stop coming to this salon it would be due to the front desk staff not the people who are doing the work. I actually think the very pretty Asian lady does a great job...she is a bit thicker than the other girls. Her work is and attitude is great. The dark skinned lady that does tips is rude as well and gives a similar fake cordial vibe as the lady at the front desk. it is these types of attitudes and experiences that will stop me from going. Today i actually considered never coming back due to my experience with the front desk staff. The gentleman (manager) is very professional.
It wasnt even a 15 minute pedicure. They were quick. Not worth your time. They dont spend anytime on you. If you want someone to just paint your nails for 30 dollars then come here. Its not worth it. Find somewhere else.
This place is awesome. Friendly staff, great service and my usually dirty nails, that usually get a subpar cleaning at most places got a thorough, detailed cleaning!
This was the worst experience I have ever had in a salon. I went it to get a gel manicure, regular pedicure. Pretty normal.The pedicure was HARDLY spa as it was done quickly within 20 minutes and despite the quick dry top coat it still smudged on my trek over to the other side of the salon for the manicure. I chose a light pink for my fingernails and after over an hour the girl was finally done and you could see my nails through the color. The entire time I was in the salon I could hear Macys fire alarm blaring, which gave me a pounding headache. The icing on the cake was when they told me that the total was $74.50! I have NEVER paid more that $54.00 for a gel manicure, regular pedicure ANYWHERE. I will not be going back and I suggest you take you business elsewhere too.
The best spot in midtown to unwind, get a Mani, pedi and 15 min chair massage. Great atmosphere and friendly staff. I will always come here. No questions.
Can be busy if you go after 7 but before that it’s great. SNS masters.
Pleasant atmosphere, good selection of colors, convenient location. I would come back even though a little pricey.
This place is on such a convenient location.The staffs do good job and very friendly.
I feel so much better. The therapist worked on my sore shoulder and I notice a night and day difference. Thank you.
Clean, spacious, and professional. I was in and out with a gel mani and pedi. Price was super fair and service was excellent from all of the staff.
I had a foot massage which was excellent. Ray was very professional and obviously experienced.
Peaceful and relaxing. Beautiful, clean salon. Fair prices. My new favorite place in the city!!
I have been coming here for three years. Everyone is so nice and accommodating. I feel very comfortable when I visit.
Excellent customer service.they dont rush you and they did a fabulous job.i wll be back
Great associates. Fair prices. Great atmosphere.
Best gel mani I’ve ever gotten!
I work in the neighborhood and needed a mani pedi before a trip. Stopped in today and was so disappointed. The woman at the front desk is rude and very short with customers. The mani and pedi was so sloppy that I had to ask two tunes for the polish on my skin to be removed. I personally could have done a better job. Additionally. They charge $15 more than all locations around them and overcharge for all the little details. If you’re going to overcharge, the service, product and experience better meet the price.
Spacious, clean, friendly, reasonably priced. Came for pedicure
Good atmosphere, good service. Gel mani and pedicures. No artificial nails.
Service was super good and reasonable prices on every items👍
Ive been there two times because they I was desperate. And the truth is, I would be better off doing it myself! They are overpriced. They do not care about the quality of the work they do. And they dont care if you are unhappy, because there is always someone else behind you. They RUSH through the pedicure and its supposed to be a spa pedicure. Relaxing. Inviting. Nope. Not at all. It wasnt worth $20, let alone $60!! She didnt file my nails properly. Left them jagged and crooked. The massage hurt. Never. Never. Never again!!
Its pricey but they do a great job.
The prices are okay, and the waiting time is reasonable.
Short wait time even though the store was very busy! Very quick and efficient service, I will definitely be back!
Very friendly clean and quick nail salon.
Easy to get an appointment the same day on a Thursday
Very expensive for a pedicure that doesnt include any real message.
Horrible service overprices. I had the gel nails for only 5 days the nails chipped. The lady that serviced my nails asked for a tip as if she was entitled to it.I always tip but I felt it was rude to ask If I could give this salon a 0 I would!
I messed up a nail while drying and they fixed it right away with no attitude. I found my manicure place in the garment district
Unenthusiastic staff, rushed treatment- pedicure lasted 20mins for $36.62! Added on 20% tip without even asking first.
Pretty damn good.
Been going here for 4 years and have never had an issue. Jenny is by far my favorite!
Ugh. $18 for a manicure? Wow. Its not even that good. No free shoulder massage either. MERP.
Britina was amazing!
They dont do a good job whatsoever, and they push up-selling you all the time.
Very friendly service
The most expensive salon in midtown Manhattan
Worse place ever
Very expensive for the service they give you