Harolds is my go to place for jewelry repair, gifts, and design. They worked patiently with me each time I needed an individuals piece of jewelry for an occasion. Check them out, you will enjoy your visit.

Very friendly customer service. I went in to have my 10-year-old watch battery replaced. They quickly informed me that because my watch used a non-standard rechargeable battery, it needed a special battery from the factory. I was given some very helpful advice to try to see if I could get it up and running on my own, before sending it in to the factory. If mine wasnt a specialty watch, I have no doubts they would have it back up and running in no time since they seemed very knowledgeable. They even cleaned my watch at no charge. Very friendly and helpful!

They are so kind and courteous. Great job on every repair. They have beautiful jewelry. Love Harolds!

Friendly staff and stunning selection of jewelry!

Best Jewelry Store in Town. Honest. Talented. The only Jeweler I go to.

My grand baby broke the chain to an inexpensive metal necklace that I like to wear. Stopped in to ask Hatold’s for two small circle links to fix it. It just needed a new small circle link on each side to connect the chain to the 1 oz metal piece. This has happened to other necklaces in the past and I’ve gone to jewelers in B’ham and they repaired it on the spot and charged $0 - 5. This jeweler said it would take a week to repair it and an estimate of $30 - 40. I’ve dealt with a lot of high end jewelers, which this one is not, but my guess, he will not be in business long enough to reach that status with such poor customer service and attitude. This jeweler and staff could greatly benefit from a course in good business / customer service tactics.

Honest people, quality craftsmanship and Great customer service we will be back!

Very nice jewelry and knowledgeable staff

Great small jew

Friendly people and local business.

Great!!!!! from tracecool!!!!!!!!!!!!! from tracebest jewelry store ever from your son trace