Got my toes done Sunday 8/15, today is 8/19 and this is how they look. Paid $100 for toes and nails. I work from home so I don’t wear shoes besides sandals often 😂 so I’m not understating why my gel polish is completely gone off of one toe and chipping on others . Tech did seem as if she was rushing.also my nails aren’t how I usually like them but I’m not the type to complain . This was just a sign to stick to the usual places I go
Great place. Great atmosphere. Great customer service. I have used several different nail technicians and every single one of them have provided me top notch service.
Thorough job on my nails and pedicure! I recommend this salon to anyone looking to get pedicures, shellac, dip or acrylics. They do amazing work and very personable.
So about a year ago me and my mom went here to get our nails done. The little old lady that sits to the left in the 2nd booth from the cash register did my moms nails and a younger lady did mine. My nails looked amazing but my moms really looked horrible and remember we paid over $50 each for Our services. Recently I went about 2 weeks a go to get a full set with gel and I got the same old lady that did my moms last year. I was hesitant but gave in. Not only was she rude by telling me that the color I picked was a bad color because it was messy, but she put the acrylics on about a quarter inch from my cuticle and was very rough. She also did my eyebrows but it literally looked like she did nothing to them when she got done.I paid $53 for the services and then left her a $10 tip even though there was nail Polish all on the Underside of my nails. Today I went and I took my daughter and her best friend to get birthday nails. They are 11 years old it was my daughters 1st acrylic set so she was excited. Her friend and I got different technicians but unfortunately my daughter got stuck with the same old lady that screwed up my Nails last time. Not only was the lady rude but my daughters nails look horrible. When she was done with my daughters nails she Literally told my daughter to get out And go. I had already paid for the services and left a $20 tip. I could barely understand anything my technician was saying, and for some reason they have a habit of cutting into the Skin when filing the nails. I mean the whole time she was doing my nails for some reason my pinky nails were literally on fire I was almost in tears and honestly Im not happy with the services rendered with my nails. I gave this place 3 chances and all 3 times they screwed up I would not recommend this place ever. ( The yellow nails are my daughters )
Beautiful place. Clean. Friendly people. The spa pedicure was amazing. O would return.
They have friendly staff. They are always trying to please you. On top if social distance procedure. Make you feel very comfortable.
I don’t write reviews but I have to this time. Nhi (sorry if I spelled her name wrong) is AMAZING. I’m still staring at my nails the next day. She did a great job with my nails. She listened to what I wanted and made it happen. Shes very friendly and professional too!
I have a different nail spot BUT they were booked up AND my bf really wanted my nails done. I had an older gentleman and he really took his time. I usually have super stylized nails and i was afraid to go in with a really hard request so i picked a moderate set. They turned out nice. What he couldnt do someone else did. I would go back. Pedicure was nice as well.
Henry is amazing! Did my nails with ease. Great design, I asked him to freestyle and I love everything about my nails! Thank you again, you have gained a new client!
Tammie did my nails...she did an awesome job and she was very nice.
My husband takes me here to get my nails and feet done. I always have professional nail techs. I got my eye brows done too. They look so good. You have to go here
Theyre awesome will be going back to them.
Went in for my daughters and I to get a repaint for my toes and their hands with the gel polish, all of ours look like we let a child do them at the house and the polish came off within a few days. Also, I was given the wrong color after explaining 2 times which one I wanted. Will never return there again. A huge waste of 80 dollars.
Very nice place.. the lady that did my nails was AWESOME
My family just loves are Nail SPA...I have been coming here for over 12 years💖
My nail tech is new to the salon from Miami. I asked him questions to get to know his history. Long story short, hes been doing nails for over 20 years. He took his time and did my nails exactly how I asked with no attitude. These pictures are a week old. I love going here because if youre getting your nails and toes done, theyll do them at the same time! Not a lot of places do that. I moved from this side of town years ago. I had been going to them for over 6 years when Cindy was working there. Got off of work and the place I now go to, who do great work as well, couldnt take me. Went in on A FRIDAY afternoon. Was immediately tooken care of! They are pricy, yes, but worth every penny! Great atmosphere!
Worst manicure I’ve ever had. Was very rushed- dropped utensils on ground and would pick up and keep using them. Never filed nails and left them all different heights and shapes. Literally terrible costumer services. The edge of every nail was left unpolished. Spent 80$ on this and have never been more disappointed.
I did not enjoy this. I was really disappointed, I came in sore and ready for relaxation and did not get that. Although I paid for the massage with hot stones it seemed rushed and I didnt get a leg massage at all which is what I really needed. I wont return, if Im spending my money I want good quality service. I still tipped the Technician in spite of service not being good because thats who I am BUT I will not waste my money again.
I’ve been to numerous of nail salons from all sides of Jacksonville. Vk, snow, ritzy, ect...ect... Obviously those were not doing something right if I had to jump around from place to place. I’m big on finding someone to actually SCRUB my feet, not just slide the thing across but to actually get down with the get down. Now when it comes to removing dead skin this is the ONE!!! They also have everything you need in one place to were you don’t have to drive place to place, appointment to appointment, just get the whole shabang at once. Very affordable, clean, and respectful.
I always take my wife here to get her nails done. I can drop her off and go do my shopping and come back to pick her up. She never has to wait long. She always has positive things to say about her nail techs.
Enjoy getting my nails and feet done here regularly.
Its a nice place with fast service.
This was my first visit. Everyone was very nice. They took me right in. And their service was professional and quick. Most important the establishment is very clean. Thank you Tan and Susie. I will be back most definitely😊
Shellac gel nail polish peeling off in less than 5 days. Maybe I picked up a bad stale batch really dont know🤷🏾♀️🤔 However Ill not try them again.
The place was super clean and they did a amazing job on my nail! I suggest going to nhi she did a amazing job!
Great service, Kim is awesome I am very happy she is apart of the staff.
Best pedicure in town!!! I recommend Keny and Souvy.
Horrible pedicure service. I will not be going here again.
Got a full set with Acrylic & Gel polish & it’s literally PERFECT I didn’t even have to ask them to drill an uneven nail 😂😂 if you’re thinking about going here DO IT! I let a man do my nails and he did amazing
I absolutely love it here
The atmosphere was very welcoming even though I came for just polish remover. Thanks again Kenneth for the great service !
Took my teenage daughters and they loved their nails and the atmosphere.
Let me start off by saying these are my favorite nails of all time .. I feel like it’s winter already and I am so glad I saw the lights in the nail salon were still open ..I usually go to the nail salon by my house and get a basic nails but these nails have to be my favorite .. the nail workers were really nice and overall friendly in helping me choose my colors and design .. prices weren’t that bad and Imma come back to get my toes done 🤪🤪I forgot the nail tech name but he really know how to do nails .. this gone be my spot ..
Great place I go there now love the massage chairs its like a real person doing it
Great place super nice!!
I just wanted a basic mani and pedi. I felt like after the techs asked me multiple times if I wanted gel they became irritated that my answer was No and rushed my service which resulted in a decent pedi but trash mani. Also The lady also buffed tf out my nails to remove regular polish and instead of the using polish remover to get the remaining polish off the just painted right over it.
Price changes based on person 😕 needs to be consistent
I asked for one design.it was horrible. If she could not do a simple design, she should have gotten someone else. Also the powder is still in my.nails. they are.supposed to be wash sprayed after.acrylic is filed
Went for my Friends birthday and they didnt even give her what she wanted. They didnt clear up what I wanted and had to stop them before I got something I didnt want. Also gave me an initial price then charged $30 more. After three of them convened around me talking in Vietnamese about me.
Really nice and attentive! Great work on mani amd pedi and eyebrows!
Me and a friend went to get pedicures. The ladies were very nice and friendly. They gave wonderful service.
The nail tech messed up the length of the nail
Worst nail experience Ive ever had! I walked in with a new full set, they told me before sitting down that they could paint designs. only to get to sit and and start getting them painted and they start putting stickers on my nails as a design. The stickers didnt fully stick and they have holes and rips all in them... the paint has air bubbles all in it. And then they tried to charge me 80 for the worst nails Ive ever gotten!
I just went in about 30min ago and had the best experience Ive ever had at a nail salon. I got a gel nail with length added for only $40. Thats as much as Ive paid for a basic nail painting at other salons. I picked a color and he checked to make sure I wanted the color before starting. He was very nice and thanked me for coming. I dont make much and to be able to get my nails done at such an inexpensive price was amazing. I will definitely be back!!!
Mimi is my nail technician who is very professional, kind, and provides EXCELLENT SERVICE! Mimi takes her time when giving me PEDICURES and MANICURES. It is the BEST that I have ever received. My hands and feet look beautiful! She is meticulous about cleaning and sanitizing the tools and the work station. I recommend Mimi to anyone who wants a great nail technician.
Very disappointing experience today. The lady was very rude and kept pressuring me to purchase everything extra. I had to continuously tell her no. She would say ok and the offer again. She clearly was not having a good day or was just use to treating people bad. She slapped my hand around and was very sloppy with my pedicure and manicure. I asked for the manager 7 times. Still no manager. If she calls me geomdung one more time I know something. Then they came out in a big group because I asked for the manager. Im still here because the other shops ate overbooked. ISO-BOB. I HAD TO STANDUP AND FIND THE MANAGER.
Tan does a great job on my nails, he is patient and really takes his time.
I have been to many nail salons but none of them is as good as the one here. They blow the competition out of the water when it comes to facility, friendliness, organization, detail, and just what they do in general! Everyone was so nice and she did so wonderful with my pedicure! She did an amazing job with my nails as well! They look so good. Occll definitely be back!
Its a very nice salon and a relaxing atmosphere. I got my nails done by Henry, Hes very good with nails designs and does a fantastic job. They offer beverages and all the staff members are very friendly. They also offer a VIP rewards card. Earn 1 point per dollar spent. Accrue 499 points & enjoy $20 off :) Ill definitely be back !
Today I went to get my nails done! They were so good the guy that did my nails was nice and my nails are the same shape and everything! I defiantly recommend!!
Michelle is the best. Im diabetic and my feet are sensitive. She is incredibly gentle. I have also found that I dont like the drill on my ginger nails. She use a technique that is pain free and my nails do not break. Love Michelle and would be willing to wait just to see her.
Pedicure and new set put on today by Tran❤👣💅She is so amazing. Soft spoken and kind. I really enjoyed my time this morning.Thank you so very much.. I will see you in 3 weeks! 😍🌴🌞
ABSOLUTELY TERRIBLE.I am 14 years old and I went to get regular gels for my cruise, not to mention it’s my first time EVER getting my nails done. So the nail tech proceeded to give me acrylics, which I didn’t know were extra because she didn’t tell me they were different from gel. She made them too long, and she also cut me multiple times with the buffer. The nail tech was nice but after I politely mentioned the nails being wrong her attitude changed completely. My sister told the lady at the front that it was wrong and she told us sternly that we were wrong and that we had to pay full price because of the shape of the nail and the acrylics, which I didn’t ask for. She charged us $50 when our friend who suggested the place, paid 40 for the same thing. Also in front of everyone, the lady at the front desk told me it was my fault and “I didn’t communicate to the nail tech right”. I am diagnosed with social anxiety and it was already out of my comfort zone by getting my nails done by someone I don’t know. They scammed me and took advantage of me. I’m a MINOR WHO SHOULDN’T HAVE TO DEAL WITH ANYTHING LIKE THAT. I am EXTREMELY disappointed and upset. I never want anyone to deal with what my sister and I went through.
Oct 2In response to the owners replyYou are probably more embarrassed and sorry reading the feedback because that is the typical response owners want customers to hear. There is NO reason to come back or call. You didnt fix the issue when I was there. Again, the new owners are RIPOFFS!!!Original ReviewI have been going to this location for quite some time and enjoyed the experience. The new owners however are TOTAL RIPOFFS!!! They TRIED to charge me more than the price I have been paying. I understand prices may change but how about posting it instead of saying to fix a nail its like (paused) $10. NO IT IS NOT!! My daughter goes there as well and a few days before (and all the previous times we have gone) its $5HOWEVER, if you go there TAMMY IS THE BEST NAIL TECH AND SHE IS AWESOME AT DESIGNING!!!
This is the worst nail salon in Jacksonville. NEVER EVER USE THIS PLACE. The techs cannot speak English fluently so I pointed to what I wanted so there was no confusion. Told the tech I just wanted a regular manicure and pedicure. You point to what you want and they keep asking about gel. I’m expecting to pay one price and they come up with a difference price. Instead of accommodating the customer the owner wants to get confrontational instead. Took the gel nail off wasting more of my time. NEVER WILL USE THIS PLACE AGAIN.
I took my daughter to get a pedicure and nails done and older guy in 3rd chair from front door polished over her old polish had to come back and they said it wasnt the case he removed the polish and her old blue polish was under her new polish he did.
I had a bad experience there I asked for a specific style and the worker has not delivered like she said she would. When I asked for a redo over the phone o was told it was free of charge but as soon as I went there another co work told me I had to pay full price. Plus some of the staff were coming out of nowhere as if I was being surrounded when all I wanted was a redo. I was once a paying customer who tipped well and I got no refund or return I had to stop the lady many time yesterday and showed her the picture three times of the style I wanted and she still didn’t do what I asked for. I really liked Million nails up to that part. I will no longer give them any of my services again
Very clean they were constantly disinfecting after each client left the lash technician was amazing I got individual lashes the price was great and the technician only took 15 minutes to do both eyes amazing
We chose this place because it looked nice and it was in a great area. It was Valentine’s Day. The man that did my pedicure was awful. He was rough, didn’t say a word to me, didn’t ask me if I wanted gel but just started doing gel (which was $15 extra and I don’t do gel) I had to stop him and then he was annoyed about that. He should have asked before he assumed. He cut several of my nails crooked, the polish was missing in several places on the corners. By the time he was finished, I was just ready to get out of there. Literally the worst pedicure I’ve ever had. And again, he never said one word to me.
Enjoyed it.
I’m pretty picky but Emily is the best! She does my dipping powder every time I come and I wouldn’t let anybody but her.She takes her time and she’s very sweet.
Love their pedicures but I got my nails done here and the guy did an ok job. My right hand was darker than my right in polish and also the nails on my right were thicker. I showed him a pic of exactly what I wanted and its not even close
My family has been loyal customers here for several years. I always get the ANC on my hands. I had my hands and feet done last Saturday. My nail always last up to 5 weeks, however I had to have one fixed Wednesday and Thursday of this week. I went back each night to get them fixed. The manager was very rude when I asked to get them fixed. I only wanted them to have the corners filed, so that they werent so squared and the nail that was chipped. I have always loved this salon, but the manager made me feel differently.
I was in a hurry so opted to only have a pedicure. I really wanted my nails done also but didnt have time. So while I was having my pedicure, the nail tech came over and started on my nails. They went out of their way to accommodate me. I loved the results, and will be back.
I’m from Texas and is traveling to Jax to visit my relatives. Just came from the airport and decided to get a hot stone pedicure here and I have to say, it was amazing! The staff was very nice and offered beverages. Best massages given here and I’ll definitely recommend my relatives to come here as well.
Noticed that the place is under a new management! They have excellent customer service and provide top notch service. The price is reasonable and my technician did a great job on both my manicure and pedicure. Definitely will be back!
I visited the salon as a 1st time customer and had a general question and as soon as 2 other customers came in, the lady who worked there was very rude, turned her back to me and began talking with the 2 ladies who came in. Not professional at all
There is no wait time when I came in, the staff offered me drinks which was really nice. I really enjoyed listened to their love songs being played while getting my feet done. The hot stone massage was amazing! overall, I enjoyed being here. Nice to see Krystina here again!
I have been to this location multiple times. Today I am completely dissatisfied. I went yesterday to get a pedicure with gel polish and design of two strips of gold. Total cost was 46 dollars with a basic pedicure done. Each design was 5 dollars of which is completely pealing off day after. I haven’t worn shoes to rub them off they are just coming off. The cost is ridiculous just for it to come off next day. I have spent over hundreds of dollars at this location and will consider taking my business elsewhere.
The environment was nice and inviting. The staff made me feel welcomed. I really enjoyed my experience and will be going back.
I have always passed by and wanted to check them out. I have a bachelorette party this weekend out of town and after work I decided to check them out. When I stepped in, the place was busy and packed. Yet I was able to be seen and cared for right away. My technician name was Tina and she was amazing!!! I got the deluxe manicure & pedicure with a full leg wax. Again...she was amazing. I accidentally dropped my polish color on the floor and it spilled everywhere. Tina was concerned about getting the color off of me and my shoes while I was more worried about the color drying on the tile...lol...again amazing. During my wax, she was very professional and very detailed. I was happy with my results and pleased with the services. If I had to complain about anything, it would be the double dipping of the wax. Yet I was still satisfied with my service. For walk-in, good service, and decent pricing... Ill give it 5 stars plus tip for Tina!!! Thanks for the service Tina. I will see you next time.
Was visiting out of town and thought I’d check out a salon in the area and managed to find this one. Anna took care of my manicure/pedicure service and was the sweetest. :) Everyone was super inviting and made me feel comfortable. I was greeted immediately with a smile too! The service wasn’t rushed at all which made the experience even better. I hate going to places where I feel like I am an inconvenience. If I’m ever in Florida again, this place would be my go to!!
Ten is the very best. He always takes his time and makes sure you are satisfied with his work. Everyone is always so kind and polite.
Great service.
Oh my, they exceeded my expectations, once again. She came up with design herself and Im in love with them. I went around 5 pm on a weekday and there was no wait and had a great experience overall.
I went in for a pedicure the other day and the service was outstanding! The employees were very inviting and knew what they were doing. Absolutely would come back!
Clean fast. Friendly staff👍🏾🤙🏾
The best eyebrow ladies in town
Such a big salon! I’ve never waited longer than 5 mins. Customer service is great, I really love Henry.I always ask for Kim, she does a great job on my nails.
Why not check it out . . There are so many good reviews. Cant go wrong with any of the technician -- Theyre the best. Wonderful place, bright and clean. Will definitely be back.
Good pedicures here. Tools are sanitized and a very clean place.Very friendly staff, got my VIP points reward card system with them.
Every one is super friendly!! Meme is GREAT!!😁
This place is awful, the guy ripped me off so bad. I wanted coffin nails and he said $45 the last time I went and go the same shape it was $30. I shouldve just walked out but I didnt. Instead I got square shape and he said $40. on their website it says $25+. my friend went there the same day and got coffin nails for $30. this place is absolutely horrible. I DO NOT recommend this made me really mad. if your in the area I recommend Lotus Nails. They are so much better. I will never ever come to this place again.
Had to leave with everyone of my nails crooked.. when asked to fix them he said it was my finger I was holding crooked. Charged extra to trim my nails.. charged for a color change offered a complementary water and charged me a dollar for it even after I said no thanks you. so a 15 dollar fill-in turned into 20... N got an attitude when I didnt tip. Never will I come here again!! 😒
There are the best