Honestly, go anywhere else.I called and asked for their based price. When I arrived I told them what I wanted to get done and even gave them a picture, everything was fine.They skipped many manicure steps and I was willing to overlooked it because the technician seemed tired.But once we began to add the color/design I reminded him 3x total that it wasnt completed ( only added color to the bottom not around the whole nail as we previously discussed).That was fine because it was added eventually.Once he was done I went to the counter to paid and was told a COMPLETELY DIFFERENT PRICE...I asked for an explanation and it was given poorly (didnt add up). They threaten to remove my nail if I wanted the original or even a more reasonable price.The customer next to me recommended a different location because she believed I was being targeted and felt overpriced herself. Another person nails had crystals, glitter, and many design elements and was being charged $110, which made sense. But my nails... take a look at the picture and decide for yourself.
I love this place! Everybody does great nails. I recommend that all my friends and anyone asking to come here. Mia the best nail tech🙌🏼❤️
My sister gets a manicure at this place a lot and results were beautiful every time. However I got a pedicure here. The older lady asked me which one I wanted recommending the more expensive ones while covering the cheapest one which is like 26$ I am a mother so this is what I can afford the woman was noticeably annoyed that I did not choose the other ones and practically screamed to the other employees. Still left with rough feet and the exfoliate they put on my feet. The nail polish had faint lines on my left foot probably needed another coat (like 3 of the toes) the other ones were fine. I could do a better job with exfoliating at home. Point is you have to pay for the extra 30+ pedicures to get better service or have already have naturally good feet.
Kevin and Mia have been doing my nails for a year now and they are the best sets I have ever had. They are always so professional and always so sweet. All of my friends come here and love it.
Witnessed the way they spoke about their customers (can speak 3 languages) so I encouraged my girlfriend to spend her money elsewhere. She didnt listen. Told her one price in the beginning but ended up charging her $26 more because they could (understood them). Just dont.
Most unique designs. Best nail salon in Jacksonville. Come here for nail design. Kevin is the best nailteach. Thank you you guys
This place I go. My nails really bad I need to help. Mia do good one my nail. Come here with her 😘
Mia is amazing and never disappoints! I trust her opinion and her talent speaks for itself. Everyone here is very talent. They can do literally anything you ask. So many color options and so many fun options to add whether it’s glitter, stones, or actual little butterflies or hearts. They do amazing every time. I’ve lived here my whole life and have been to many nail places and this is by far the best!
I love it here. My nail technician is Ben, he is very detailed and patient, he does my nails perfect every time. I have followed him from River City to St Augustine and will go wherever he goes. They are all nice. Anne does my pedicures, she is the sweetest she is very accommodating. I am a loyal customer. When I bring my kids they offer them drinks, and are always nice to them.
I love Mia to do my nail, she do really good job and make my nail last long for a month recommended everybody come here
Everyone at nail time is absolutely fabulous. The quality of their work truly shows as I wanted to see how long I could go without any nails lifting or breaking. I went almost a month and there was no damages at all. I came back because they are very friendly, attentive, and skilled. I am extremely picky about my nails and how they are shaped so hopefully this review helps someone looking for perfectionists. They have treated me like a queen every time I have gone in. I love it.
Mia has been doing my nails for about a year now, she’s one of the best with great costumer service and keeps you coming back!
I love this place recommend everyone come here. My nail technician is Mia she really good 🥰
Best nail place I have found in Jax!! If you’re looking for a nail salon that does good quality nails and nail design this it it! I’ve been going for about 5 months now and I see Mia. She is always so nice and really listens and pays attention to detail especially with any nail design inspiration I bring to her. Additionally, even though I’ve only ever gotten the basic pedicure, it’s heavenly! The employees take their time and make sure you’re satisfied with their work. I have never left here unhappy with my nails! 10/10 recommend!
This was by far one of the worst experiences Ive ever had. I came In to get a fullest For a trip I was going on I few days later. By the 2nd day of my trip 6 of my nails were lifting 1 came off completely. This was exactly a week from the day of service. I came Back to KEVIN (nail tech) on the Tuesday I returned and yelled at for not coming the day it Happens.Kevin was Pulling and slinging my hand. Going back and forth about a week7 days to 10day when I returned and why I didnt come in when It happens and waited 3 days later. Again I was out of town and I came in a soon as I returned.The level of rudeness and professionalism I experienced is beyond crazy. This is not a place I would recommend until Kevin gains more knowledge of customer service and work on his attitude.
My friend recommended I go here, but when I reached the location there was zero parking. Which is not the establishments fault but then I get inside for an appointment at 6. The person, Kevin, that I had the appointment with was working on someone else. After 20 minutes of waiting, he started a full set on someone ELSE... if my appointment is made at 6, why am I being seen at 7? I asked the kid at the front and he said he didn’t know what was going on. And then no responded when I asked if I was gonna have to wait on that person, too. I just walked out. Not only that, I saw at least 5 people waiting on someone for either a pedicure or a manicure. Completely unprofessional.
I like here so much, everything so good my nail look perfect 👍🏻 I love Mia recommend here 👍🏻👍🏻
Kevin is a great artist. I flew into Jacksonville from Cali to get my nails done by him. I am very satisfied with his work. I recommend all to give Kevin a try. His English isnt all that great, but his art is wonderful and worth the price.
If you are looking for a 5 star experience, this place will not disappoint. I was introduced to this nail salon by a friend and I can truly say I am satisfied. Everyone is super friendly and the place is clean and welcoming. Mia did my nails and she is an absolute miracle worker. Dont hesitate to book an appointment, thank you Mia! Dont forget to look them up on insta to see more of their work!
Like everyone else said, Kevin is SO GOOD. I don’t know what he does, but he is so good at shaping nails. He did a beautiful rhinestone design as well. This place is a little more pricey than elsewhere, but Kevin makes it worth it.
This is the BEST spot. I can’t figure out how to do pictures but Ben is my nail tech but honestly Kevin is super talented Mia is on spot as well. If you want quality seriously come here. I spend what I pay for and my nails last at least 2 months and I’m a server so I’m not easy on them and they still are on not loose at all. Such talented nail techs.
The powder dip was good. The pricing was quoted on the phone differently when it was time to pay, it was more. It was difficult to understand the male who answers the phone.
I like this place. What I want everyone did really good for my nail. Recommend come here 💗
Never going back there again because yesterday was my first day there and they charge me so high just for manicure and pedicure. I was so surprised when I see my bill and They even don’t know how to take care of customer all the time they were talking in their language and I feel like they were talking about me. I’m so upset of them
I had an appointment booked for 9:30 a.m. 8:00 a.m. which I scheduled my whole work around I waited in the parking lot till 940 anine 40 and the shop was not open
This was my first visit . Anne did an amazing pedicure . Omg I will always ask for herMia did my eyebrows and was just as amazing as AnneI Love this place
I love this place every body really good job for my nails 💅 I like mia do my nail she know what I want recommend here
Great customer service!! They do amazing work! They were constantly making conversation with me, making jokes and just having a good time. 10/10 would definitely recommend. When I say every person who worked there made me feel at home, I mean it! Very sweet and very comfortable. Definitely will be coming back :)
When nail salons opened back up due to the pandemic, my regular nail tech retired. So I needed to find a new nail salon. I stumbled into this nail salon and boy have I been happy since. Im always leery of who gives me a pedicure due to my neuropathy in my feet, but Anne does a fantastic job and NEVER nicks me. She is my go to person for my feet. I bounce around between Ben and Mia for my nails. They both have extreme talent when it comes to nails. I have brought my mother in law here a few times when she is town and she loves it. I brought my granddaughter last time and she got her first full set and let me tell you......WOW were they awesome. Fair pricing, but I dont mind paying a bit more for superb service and product....If I could give them more stars, I would. Thank you Mia, Anne and Ben for always taking care of my nail needs with professionalism and a smile (even behind the mask) LOL.
I was recommended to Kevin by a co- worker and I’m glad I made the switch! He is quick, but does amazing, quality work! I literally show him a picture and he recreated it. He nails it every time!!
They charged me 110 after they told me it would be cheaper than that. When i asked about the difference they just gave some excuse. Very unprofessional and a scam!
I am very particular about getting my nails done because most of nail saloons never do the job properly and always rush. After try and try I finally found this great nail time, with a super kind and hard work staff in a great environment. I definitively recommend this place, they have a really good customer service and nowadays this is one of the most important things to have a client going back and I definitively am.
Mia was horribleVery poor customer serviceShe didn’t even finish my nails and got someone else to finish her poor quality work
IDK how this place has such high reviews because when I came to visit my first time, I had two major issues that have made me decide to never return (and Im a super easy going person. You have to really mess up to make me upset)1. The place was disgusting. I was the first person in the building when they opened at 9:30am. And when I was sat down, the table I was at was COVERED in nail dust from YESTERDAY, or who knows how long?? And many of the other tables were too. Do they only choose to clean up after doing someones nails once a week?2. You can tell if a business cares more about money than caring for their customer, and for this place it is definitely money. The proper and least damaging way to remove gel polish is to soak it off. This process takes longer, but it is best for the customers nails and to preserve them. The absolute WORST and MOST DAMAGING WAY you can remove gel nail polish is PEELING IT OFF as this is faster (thus they can try to serve more customers and get more $) but takes off several layers of your nails and weakens them significantly. It takes months for nails to recover from this. I was SHOCKED and SPEECHLESS when the guy doing my nails started ripping off my gel polish. I specifically came to get them professionally removed to prevent MYSELF FROM RIPPING THEM OFF!!! And they did it anyways??!! Extremely unprofessional, they dont care about whats best for their customers. Just whats fastest to move to the next. Do your nails a favor go elsewhere.Dont rip off gel nailpolish!!!Also- some will argue oh your nails are buffed anyways, so whats wrong with peeling gel? You still just lost anywhere from 3 - 10 layers needlessly of your nails. They are more susceptible to breaking and bending. There is a reason its called soak off polish.
Mia & her entire staff are excellent!There appear to be one star reviews on here from numerous fake accounts all within the last day or two - please disregard those. I’m guessing they’re from a jealous competitor or something. I have been going to nail Time for over a year now & am always pleased with my nails & the service there.
It was my first time visiting and I made an appointment with Kevin .He was really nice, and SUPER precise with every design he made on my nails.I LOVE the outcome he really works hard on shape, and makes each nail look cleannn.I was REALLY happy with the results !! Will be visiting this place again for sure .
Kevin did my nail today and they came out beautiful . I recommend him for your nails thank you so much Kevin
Went in for a full for 30$ walked or paying 58$ due to not listening to me and not telling me everything is extra. Wanted regular polish..he did gel as i told him twice i didnt want.then to make them matte finish 5$ extra...was not told...to put glitter on half a nail 3$...i wasnt told extra. ..to shape them 5$ which i wasnt told and they were already that shape....Wont be back and wont recommend
Mia is the BEST!! I always feel like family when I go there and Kevin is good too!
This Salon is Excellent a friendly and skilled service Kevin is awesome on nails Mia was great with my pedicure
I love shop, kevin and ben, Mia good nail
Love this place Kevin and Mia and Ben are so nice. I go every 2 week to get my nails done and I live them everytime I leave!! Great place to get nails gone💅💅💅💅💅
Mai, did an Awesome Job on my feet (as Usual) and Ill be back next month!!! I Highly Recommend Nail 💅 Time at the Mandarin Location!!!
I’ve only been here twice but both times I’ve had Kevin and both times he was amazing. He does the best nails I’ve ever had and they stay on and are so creative. He’s super sweet and a great nail tech. My mom gets Mia when she comes and she’s great at holding conversation and making the process more fun and enjoyable. The salon is always clean and they’re very non-judgmental. I 100% recommend coming here!!
Kevin good nail
I got a pedicure with my mom here and if great do sothm
I go see Mia every 2 weeks. She’s so sweet and amazing at doing nails. Once I had her the first time I couldn’t imagine going anywhere or to anyone else. When I leave here my feet feel sooo much better and the quality and detail she puts into everything really shows. A lot of people thinks that this is the chain Nail Time, but they are owed by a different owner and it is a completely different place. Better quality and pricing. Highly recommend. They take their time with you and make sure you leave happy.
They are very unprofessional my wife has been going there for a while and my wife just paid 160 last week and Thursday all of her nails came off these people are crooks and they don’t listen to there customers and the lady Tracey is very disrespectful and rude so please don’t go there
The NAIL TIME staff are nice and will take care of you during your appointment. BEN NAILS and the other techs are amazingly skilled and will take the time to perfect your nails. Clean facility. I would definitely recommend.
Good nail teach love Mia do my nail 💕
Salon was dirty and smelled like mildew, my appointment was at 11:00, they didn’t start till 11:30. I got a French manicure that was crooked and filed unevenly and I was charged $75 for it, while the woman before me got countless rhinestones and extras and was charged $45. DO NOT GO HERE!!!!!
Great nail salon. Friendly staff.
Love shop and love kevin nail
LOVE THIS PLACE!Kevin and Mia do an amazing job. Everyone is friendly and very professional. The pricing is fair and the quality of work is great. By far the best nail salon I’ve been to!
My experience at nail time was absolutely amazing! I was recommended by a co-worker a few months ago who’s been going here for years and i was not let down. Kevin did an awesome job on my nails as always, i felt welcomed the second i walked in the door. everyone was so friendly and professional, i got sat right away and the small talk and friendly faces made it seem like i was in and out. the two years i’ve been living in jacksonville ive never found anyone to do my nails better and don’t think i ever will! definitely my favorite nail salon. the whole staff is great at their job, not one tech in there is average, they all excell!
Two stars because my nails looked nice for a few days and they worked just past closing to finish which I appreciate. But the work felt rushed and the atmosphere was incredibly unprofessional. I waited 45 minutes to be seen, 30 minutes past my scheduled appointment time. The first stylist left halfway through and left me with another employee. The second stylist who worked on me dug into my cuticles painfully because he was trying to work fast. I recommend finding better value for your time and money.
I love shop
They were overpriced and very unprofessional!!
Great place to get All of your Pampering Needs and Wants!!! An Awesome Group of Ladies and Gentlemen, ready to serve you. I would and have recommended them to Friends & Anyone who wants their hands, feet, and more done!!!
I just recently moved into Jacksonville a few months ago and this place has been a god sent! I see Mia every time I’ve come in and she always takes AMAZING care of me! She’s incredibly sweet and talented and takes her time with you to make sure you’re happy with your nails and that you leave with healthy nails! I love coming here and tell everyone how great Mia is! 👌🏼👌🏼👌🏼
I have visited them many times. I love them! Professional, respectful and willing to do whatever you ask! Amazing customer service. The pedicures will put you to sleep lol! Great location and prices are good! Would recommend them to anyone! I wont go anywhere else. Wish I could give them more then 5 stars!
Amazing work! Very nice staff. Made me feel very comfortable. She did an excellent job on shape of nails especially! Loved it, will definitely come back!
Me and my mom love coming to the Old Field Crossing Nail time! It is very clean and modern! All the workers are very friendly and nice! We always have a great experience and love how our nails turn out! Highly recommend!! 😊
Personally these were the best nails I’ve ever gotten done. The staff is incredibly friendly and caring. There seems to fake accounts leaving poor reviews but this place is honestly great. 10/10 would recommend.
Best nails I’ve ever gotten they always turn out amazing!! All the people who work here are super nice. Best nail salon I’ve ever been too they really take there time to make sure your nails are how you want them!!
Mia good nail ❤️, love Mia
I was a faithful client to this salon for over 10 years. Unfortunately, there is new management. They are rude to customers and staff. They speak Vietnamese with each other about their clients and laughing. A nail salon should be a relaxing environment. Now it is uncomfortable. The new staff can not do quality work. Maybe due to experience. Also the products are different, the polish just peels off. Save your money and go somewhere else!!!!
It was my 2nd to fill in and kevin told me i have to get new set where wasn’t time for new set so he refused to clean my nails before he apply the product now i have fungus in my nail he was not professional at all he told me if you like you can leave he went off on me that wasn’t good customer service also they use bad quality products pls be careful when u go their
Only place that i’ll go! i go here regularly since a friend told me about it and they do an amazing job, very comfortable and friendly, also can do anything you want!! 10/10!!
Kevin and Mia are amazing! I’m so happy I found them. They do an amazing job and it’s feels like they are family every time we come see them.
Literally best nails I’ve ever had done! This place has new owners too so it’s a whole new team and they really killed it! I will always return!
Love Kevin nail ❤️
Charged $15 twice for gel polish with mani pedi. I was referred to go there and they are only charged $5 when combined with services. Also the foot scrub stone was just rinsed off in my foot water and dropped bag in the bin.... disgusting.
Very friendly and inviting staff. Excellent work and the price is very reasonable. Would highly recommend!
I drive almost 40 minutes to get my nails done, I refuse to go anywhere else for my nails! Kevin and Mia are amazing! Out of all the nail salons Ive been too they are definitely the best, & I always leave amazed by their work.
Mia did my nails and does very well. They turned out amazing!!! The vibe is very relaxing and I would 10/10 recommended to anyone looking for a new nail place! This place rocks!!!
My daughters took me here for a mani pedi for my birthday, amazing place and people. We will definitely be coming back. Brooke got the glow in the dark nails in a rainbow they look amazing. Vic got glow in the dark toes and marbled glow in the dark nail and both are amazing.
I come here every 2 weeks like recommended for fill ins. My nails are always still intact and just as beautiful when i got them. Mia, ben, and kevin always do a wonderful job on my acrylics making sure they take their time, everythings even and just the way III want it. they listen to the customers while also pushing me outside my comfort zone and always getting me to try new designs. i never leave dissatisfied. its a small business so they can get pretty busy but its for good quality. I always get the basic pedicure when i come and even so, i dont know her name but she also makes sure my feet are baby smooth after working on them 6 days a week for 9 hours a day. they treat me like family i would never go anywhere else
Mia and Kevin are amazing. They do a great job and truly care what customer wants. Very clean and professional. My new place to go!!
Ive been coming here for years now, its nice to see new and old faces. Tanya is my go to girl but I sat with Kevin today and he was amazing! If you want high quality nail this is your place!
If you need a nail place, this is your place! Love this salon! I sent my mother here when she was in town about a month ago. She said Kevin did the best acrylics she’s ever had, and she’s very high maintenanced and picky, so for her to say that means a lot!I had an organic pedicure today by Mia. Worth every penny. She did a fantastic, thorough job and my nails look beautifully done! I’m sending my husband in this weekend or next for a pedicure.The place is very clean and everyone who works here is friendly. I called ahead for an appt and they got me in relatively quick. Don’t pass this place up!
Workers are so nice and really take their time on your nails, you can tell they enjoy what they’re doing. I love this place
The atmosphere here is wonderful, very relaxing and everyone is super genuine and sweet❤️ mia always does my set, 10/10 every time. the nails last for a while and they’re not easily breakable. if you’re looking for a longterm nail salon the search stops here, this is the place youve been searching for.
HORRIBLE.my wife went while i waited 2 hours