This was my first experience and I was beyond shocked. Everything was wrapped up and everyone was separated, everyone wore masks because of covid. You could smell how clean it was when you walked in. And I saw them remove the plastic and clean and put down new plastic when Someone who got a pedicure was done. The nice gentlemen who did my nails also I saw clean and new equipment and the nice gentlemen who did my nails today did an amazing job. They actually close at 5pm instead of 7pm. But I’ll definitely be a returning, regular customer. Thank you all for an amazing experience 🥰🥰🥰
I have received services from this location one time prior, however this is my second time walking into this salon and the owner turning me away for services. Both times I was told that I couldn’t be taken for a manicure and pedicure. “No, not today”, we’re his words as well as shaking his head and walking away. This final time, they had customers getting services rendered, however there were no people waiting, it was 12pm and he turned me away. He didn’t even give an option for a wait time, or ask me if I’d like to schedule an appointment for future services. Being turned away as a potential paying customer is very disturbing and unprofessional. Their work may be good, but their customer service is substandard.
100% recommend this place! Very clean, no wait time, and very welcoming staff. We saw Trinity and Julie today. Both were gentle, meticulous, and did a beautiful job for us. We definitely experienced a relaxing and pleasant visit today. We will be returning soon! :)
Im visiting from out of town and had a few minutes to myself so I Googled a nail place. I was pleased with the service at Gel Nails. Steven did a great job on my toes and nails and was friendly and kind. Ill be back next time I am in town.
At first it was GREAT ! Anthony on my nails and Trinity on my feet but the last 4 times I’ve tried to go, the older man at the first manicure desk by the polish was very rude to me and always says there’s a 2hr wait and no one has time for me. There’s no way that’s been the truth EVERY TIME !
My favorite nail salon in Greenville ! Sony is amazing and always goes above. Kelly is also great. Clean and friendly.
Probably the best place I have ever visited for a pedicure. Super clean, organized and quick and Julie has hands of heaven. I definitely found my spot. I will be scheduling again soon.
When I walk in the male manager was completely rude. He would not help me pick out a nail color to match my toe nail color. He alsi stated that I needed a new set of nails that would costs me 60.00. So I proceeded to sit down and he started what looked like a fill on which turned out was the case. I ended up paying 73.00 with no tip because it should have been 45.00. My nails were different lengths and way different shapes and very fragile. My nails where burning very hot when he put me under the heater. I will never forget this place and I highly recommend that you go somewhere else y to have your nails done.
I made an appointment for a gel fill and pedicure based on the great reviews. My experience did not disappoint.The place is immaculate and they even cover the chairs and pedicure bowl with plastic for every customer. Upon entering they took my temperature and are following all COVID precautions.Friendly, professional service. Broad selection of nail colors. Kelly was outstanding and detail oriented. My nails have never looked better. I have found my new favorite nail salon.
Kelly is the best nail technician I’ve ever had. She was the first tech to give me exactly what I wanted instead of settling. Shes so sweet. I can’t wait to see her next time.
My daughter and I visited for the first time today. Kelly and Yen took care of me. Both did a wonderful job and were very pleasant! We will definitely be coming back. I was also very impressed with the COVID safety precautions to ensure a great visit!
The environment was extremely welcoming, clean, and calming. It was my first time visiting, and the staff was very quick to greet and assist me.
This was my first time here and I LOVE this place! Definitely exceeded my expectation! Will be coming back in the future and I highly recommend!
This is the best nail shop in Greenville ❤️ The staff are amazing (Anthony ) is such a wonderful guy veryyyy polite and Yen Did amazing on my manicure and she was so sweet 💛 overall the whole salon was great they don’t rush they give you what you paid for ❤️❤️
Always wonderful. I have been to many nail salons in Greenville. None of them compare to Gel Nails. Extremely clean and consistent. Highly recommend A+++
Pricy compared to my normal nail salon but they do a good job.
Excellent job on nails! Even better job on following COVID protocol. Thankful to find a salon that is doing their part — THANK YOU ALL!
Absolutely loved my visit at this nail salon! The atmosphere was amazing and everyone was so friendly. I got a pedicure and it was a great experience. Super clean and lots of nail color choices! I will only be coming here from now on. Highly recommend!
Very safe and clean shop. Excellent customer service. Very friendly staff. My nails are gorgeous. I will be back.
Incredibly clean and conscious of Covid-19 guidelines. So many safety guards and PPE worn by all. Mask required to enter, disposable seat covering at every other station in order to maintain social distancing guidelines, nail technicians wore masks, gloves and shields. Literally the first time I haven’t felt at complete risk While being in public during the pandemic.They have also improved the look of the salon. My nails look great too!!Thank you gel nails!!
Everyone is very nice. Great quality service and best than expected. I would reccomend to friends and family.
They did a great job
Kelly gave me a beautiful French nail today! The salon is Covid certified sanitary. It was a very lovely experience!
I have been coming here for about 2 yrs. I have been pleased every time. Sony is welcoming and you quickly get noticed when you come in. The massage with the pedicure is fabulous. The shop is clean, and I have always found all the employees are good and very pleasant. They will always have me as a client. The color selection is tremendous, or you can bring your own polish.
Kelly was super friendly and did an excellent job on my nails. It wasn’t an expensive service and still she took the time to do it and do it right. I will continue to come back and highly recommend their services.
I rarely write bad reviews, however, this one must be done. I have gone to Gel Nails a total of three times and each time my experience is the same. I can promise you this time will certainly be my last. The atmosphere at this salon was not inviting at all and some of the workers were extremely rude. The atmosphere is only inviting if you are a “regular” customer or someone with an appointment. The man in the front of the salon was very rude, aloof and seemed as if he did not want to help when my grandma and I walked in and today my sister went inside and said she experienced the same thing. There was a bad energy in the store surrounding my family and I...it was as if the technicians didn’t want us there or didn’t want to serve us. While being there I noticed that most if not all of the customers who walked in were greeted warmly and spoken to which was something that has never happened to me, my sister or my grandma when we walked into the salon. My sister said that she walked into the salon and people who walked in after her were served before she was...people she knew did not have an appointment. When I went no one talked to us or served us until after waiting an hour (which they said was how long the wait would be) and I asked when we would be getting served and with an attitude the man in the front told me to go to station 6. The woman who did my nails kept stopping to check her phone and barely talked to me until it was time for me to pay. I had no issue with this salon until my sister called me and told me she too experienced this negative and bad customer service here at this salon. I would not have written this review had this only happened to me once but this has happened multiple times and i’ve tried to ignore it because the technicians are generally very good at what they do. I have no issue with the final product of my nails but the workers and the way that they treat some of their paying customers (who tip might I add) is beyond unacceptable. Not only have I felt this way, or my sister or grandma, but some of my friends have admitted to feeling this way as well about this nail salon. Please do better Gel Nails. Thank you.
Their Classic manicure was brilliant. Great massaging, helped me to totally relax and refresh myself after a long day working. The color was really nice as well, i love the blue pastel i got today. And the best part is that the nails lasted pretty long so i was impressed. The salon was clean and well organized. Great place for stresses relieve. Highly recommend
Julie was very quick and did a great job! I did not have to wait long at all. It was a very pleasant experience and I will definitely be going back.
Today was my first time here. I read the reviews and came by. I was not disappointed!! The atmosphere and customer service is great! Yen took her time with my pedicure! I will definitely be back soon!!
Andy and Kelly did a fantastic job on pedicures for my husband and me. I got the diamond with Andy and he got the basic with Kelly and they were both fabulous! The shop is very clean, staff is very friendly, and the products they use are very good. If you have sensitive feet, Andy has a gentle touch (not like some places I’ve been where it feels like they’re shredding your feet to bits). My toes are pretty again. Yay! We will definitely be back!
It was my first time and Rose was fantastic!! At first I wasnt happy because theyre said they couldnt do the design I wanted but then Rose came over to design my nails and I showed her what I wanted and she delivered. I think it was her first time doing marble but she did an amazing job that Im in love with!!!
This will now be my new nail salon! They were awesome super friendly and my results are well worth it. Kelly is very friendly and professional, love my nails!
I have been coming here for about 2 years now this is by far the most Professional Nail Salon I have ever seen. The staff is very friendly and courteous to which clients. I usually go to Eddie who does a wonderful job every single time. He is a perfectionist and he will make sure I am 100% satisfied with the service I received before I walked out the door. I cant dream of going anywhere else and I would recommend this Nails and Spa to anyone who is looking for a nice professional spot
Lyly was very quick and efficient today with my pedicure. She made the experience very enjoyable and my feet are looking amazing!! I’d highly recommend to anyone in Greenville!!
Absolute worst service I’ve ever had at a nail salon. Sony was rude and did not even file my nails after and left hardened gel polish on my skin that was already peeling off. He went so fast my nails looked terrible. They must have some good women who work there because my mom has had a great experience with Julie. I was talking about my experience in Harris teeter and had two women hear me and say Sony is terrible and even their friends have talked about it. highly recommend trying somewhere else before coming here.
As Im new to the area, I was a tad nervous. There are so many nail salon in town yet this is right next to Harris Teeter. So, one day I just went in to get a sense of the atmosphere. I was pleasantly greeted by a nice man, Sony. This place may resemble other salins but the people truly make the difference. I made an appointment with Angie and she is who I shall always go to! Ive have my nails done for over twenty five years yet Angie is by far the BEST!
Love Sony he does awesome work. Glad I found a wonderful place to go! I wanted a camo design for hunting season, showed him the picture and was right on point. LOVE THEM!
Best place I’ve ever been to to get my nails done. They are down to earth but still professional. They go above and beyond to do what you ask. Love this salon and the workers!
My second visit to the Gel with a friend who regularly visits. They were very accommodating and genuinely sweet people. Customer service and courtesy are important in this establishment.
Great Nail Salon. Kinda Expensive Tho. Got SNS And Deluxe Toes With Gel. My Total Was $150 Including Tip. Without Tip It Was $130 Which Is Still Kinda Expensive But I Enjoyed The Leg Massage And I Had The Technician Named rose
Sony and Kelly are amazing. The service is super fast. My nails last beautiful up to a month 😊. I would never go anywhere else.
Lyly did a great job on pedicure it was super relaxing. She was gentle with the waxing and was happy to adjust to my needs. Highly recommend her for your services!
I had nothing but positive comments about this business until now. I have been a loyal customer since the doors opened. Last week, I went in for a fill-in but my regular lady Angie wasnt working there anymore so I was put with a new tech named Joe. Joe was courteous, pleasant and my nails looked really good when finished. Over the course of the next week, I had three nails chip where they were really thin on the ends. I called Sony to come in, he said they were really busy and tomorrow would be better but I was welcome to come and wait, so I did because my son graduation was the next day. Upon arrival, I waited patiently and was seated at Sonys table. He came over visibly agitated and started with a fury with his nail grinding tool. He accidentally slipped and burned the skin around one of my fingers so I jerked a little from pure reaction. He then was utterly rude and said, This is why I dont like to do your nails, because I go fast and you dont want me to go fast. In response, I told him he could go fast as long as he didnt burn my skin. I also added that he had only done my nails once a long time ago. He went on to say, This is why I wanted you to come tomorrow. . He never apologized for hurting me and was forceful in the way he was handling my hands. He then began to berate his employee from across the room. Even though I cant understand Vietnamese, I knew exactly what was he was doing. I really hate this happened because I love going there but I will never patronize this business again. Kelly is so funny, friendly and always called me by my name. Angie is a perfectionist and Im sorry she is gone. Sony needs to learn some customer service skills and how to manage his employees instead of demean them.
As I walked up to entrance, Robel was standing outside. He indicated that it was not busy. So, I chose manicure with clear polish and pedicure. I was finished within an hour. Robel did an excellent job and especially in the massage of hands and legs. This is my favorite place for these services.
I just walked in but I got the services right away! Didnt have to wait at all! I love the staff here! My tech was so sweet and she did an amazing job with my nails! Perfect colors and tons of pretty design
Gel Nail & Spa has the best people working there. Always leave with beautiful nails, and my nails are so durable. Sony and Kelly are my favorite. But all of the employees are super nice. Well worth the money !
Best place I have been to! This is the best place I have been to after trying out several nails salons! Got a manicure and I really like it! It was relaxing with the hot stone massage and callus treatment as well! Highly recommend
Every visit is a pleasant experience.
Had gel nails done here for the very first time and left extremely happy. They took their time making sure every detail looked stunning and made me feel very relaxed. I will definitely come back!
Omg I love how they do nail...Ms Polly did mine and Ms Rose did my friend. We both got our hand and feet done. We ended up getting the diamond ped. The experience was amazing. We both thank you guys a lot. Oh Ms Kelly is super funny. The staff is loving patient and clean. We will be back
My daughter and I went for the first time and thoroughly enjoyed it. Everyone was extremely nice & fun! The place is clean & bright - best of all: no strong odors! We will definitely return and refer our friends.
Thank you to all the staff. Always perfect and quick!! Nails are always gorgeous :) And they always go great job on toes too!! He pedicure treatment is so relaxing !! This place is overall the best in town. They welcome you like theyve known you forever, always remember your name!! And treat you kind
I have gotten my nails done for years at numerous places around town and I can honestly say that I have never been as pleased as I am when I leave here. The staff is courteous and they all do exceptional work. The salon is extremely clean. Gel Nails will most certainly be my go to place from now on!
This shop is the cleanest one I have ever been in. Each person Sony has in his shop is personable and caring about their client they are with. Never had to wait when I walk in the door. Thanks Sony.
The staff is very friendly, service is prompt, and my nails always look beautiful!
Great service, always friendly, fast and they do a good job for the low price. The technicians did a wonderful job and paid wonderful attention to my nails! Im very impressed with their service
I have been coming here for about 2 years, the staff is always helpful & kind. I love the massage therapy in your hands. The girls do excellent job on waxing eyebrows & lip.
I just love how theyre able to make my nails look wonderful! Not only my pink and white nails look lovely! Its different from acrylics I feel that they last longer and its provide stronger structure!
My favorite nail salon in Greenville. They never disappoint. I’ve always had trouble with gel chipping, or coming completely off, within the first week or 2, but when i come here, they last until they’re grown out. The pedicures are amazing and they take their time with everything.
Best nail salon around town. I’ve tried plenty in Greenville and can assure you Gel Nails is above all. They have advanced nail care that shows! Their kind staff and clean location only adds to the incredible service you get. I can’t recommend them more!
I felt very pampered here! This is was my very first time getting my nails professionally done at the salon! There was so many colors to choose from! The staff is very nice and friendly and the decor is so lovely job gel nails full set!
I just love the way my nails look! Theyre able to create such wonderful shape and design for me! The technicians here are so friendly and professional. They have tons of colors to choose from very nice selection.
I have been going to Gel Nails for 4 years. They are the cleanest nail salon and the staff are friendly and professional. Zoe is the best at my gel nails but all the workers are incredible. They have lots of pedicure and manicure options.
This place is great! The staff here are like amazing! They are so sweet and they are so happy! Not to mention they are really good with their job as well
They have the best classic manicure. Also there are plenty of different colors and designs that I can choose from. Much more diverse compared to other place. Overall this is a great choice
This place is incredible! I like the nail salon a lot!! Been to a lot of different nails salons but this one by far is the best! Place is so clean and very sanitary! Highly recommend
Expensive!!!! I got a very subtle coffin shape on my nails and they charged me $5 extra dollars. All together cost me $65 for a new set of nails. Ridiculous. They look good dont get me wrong, but the set price of the nail should not be increased just because they have a slight coffin shape.
Wow my nails look so amazing! Im very satisfied and pleased with their service here very affordable. Tons of services to choose from as well as colors! Highly recommend
Very friendly staff. A great salon for nails and a relaxing pedacure. I have been there several times for a pedacure and receive the utmost care. The salon is very neat and clean. The biggest one thing I noticed is that there is no nail polish smell when you walk in the door. Ask for Sony or any one of his staff, guarantee you will not be disappointed with the results.
The tech, Julia was very unprofessional and rude. Where do I start? Spent 2 1/2 hours in this salon for SNS removal and replacing. I was not asked at all if I would like a beverage. Other clients were though. The tech cut my nail causing it to bleed. The french powder had glitter in it. When I brought it to her attention, she asked why didnt I like glitter. 🤷🏾♀️. I asked her to just remove the complete set. She left to work on another client. Another tech, Lalay had to finish the removed after soaking. I would NOT recommend this salon.
Great experience here today! The lady working on my nails was very sweet and made sure I liked the shape. I really loved this place! Wouldnt go anywhere else from now on!
Gel nails and spa have so many color selection to choose from! I really love the staff here theyre very friendly so welcoming. I also enjoy the design of the created
Rose was great! My nails came out perfect!
Gosh, it was such a great experience. My manicure was nice and the ladies here are beyond amazing. They are comfortable be around and they made a great design. Affordable and professional staff ! Recommend
They do a great job with dipped nails! They usually last me 3-4 weeks with no issues.
They do an amazing job with pedicures manicures and acrylic nails. I havent found anyone else that does as good of a job as them. Ive never had any complaints. I really miss them in the summer months when Im at home.
They gave me a great looking pedicure at very good price. The staff was friendly and helpful. Definitely recommend them.
Just received gel manicure here and it came out great as I expected. My tech was meticulous and paid fully attention to the tiniest details on my nails. Price is fair and the salon is clean. Thumb up!
They have such a wonderful service here! Thank you my nails look so wonderful and perfect! The technician was very friendly and was able to provide such wonderful service
Love this place and all the staff
The staff of gel nails is fabulous! I drive from Washington to visit my friend Kelly as often as I can! One of the best spot in town you will leave very happy!
I love the vibe here. I’m coming back! They are clean, and their attitude is very kind.
Love getting my nails done here. They always create beautiful designs and great shapes on my nails. The pricing is affordable and the shop is so clean.
So disappointing as I wanted to give a higher rating initially.The shop is advertising services they dont actually perform on the basic manicure & overcharging customers. When I brought it to the techs attention she acted completely oblivious & tried to justify it. Outside of that the shop is clean and the service is fast. Which means there is no attention to detail slightly sloppy but the work is decent depending on the tech. Luckily Rosa was ok however my cousin didnt have the same experience. She was upset & disappointed. Bottomline if your standards are mediocre you be satisfied spending $52 for a basic mani/pedi.
Just got my mails done here today and it was a pleasant experience. The staff was gentle and knew what she was doing. Love to be back!
Angie was awesome! She did a great job on both my manicure and pedicure.
Ombré nails look amazing, quick and professional!
Very good service n do a great job. I definitely recommend this salon to you.
I finally found my go to place for pedicures. The staff was super nice and took time to ensure a quality work. My pedicures have never looked better!
Sony was great! Will definitely be back!
Technicians here did an amazing job on my manicure and pedicure. Love it! Highly recommended
Went today for the first time. Great experience! Zoe was awesome & very personable! This will not be the last time!!!
I got to say, the experience I had here was very delightful. Such a great experience getting a manicure.
Love the pedicure service. Relaxing and great massage. Also, my toenails look so pretty.
Great atmosphere and friendly professional people. Was able to get an appointment in a timely manner!
As always an excellent service and friendly staff.
Gel nails is the best nails in Greenfield hands down! The facility is very clean and all the workers are very nice! I will never go to another place! Thanks sonI, Kelly, Mai, Eddie, Zoey and Vi!!
Best nail salon in Greenville! The service here is high quality. Definitely worthwhile!