Mrs. Angie the owner has incredible customer service. She always makes sure everyone has been greeted and helped. They don’t lie and say it’ll be a shorter wait then it is. If so they recommend you come a different time. Honest and friendly. I’ve been getting my nails done for 20 years this is a great shop everyone is friendly and does great work
I paid $140 for a pedi and full set. This picture is the second I walked out of the salon. It already looks grown out. I asked 3 times if the nail tech could do the design using this attached example picture, she said yes. I said it didn’t have to be exact but somewhat similar. Halfway through she continued asking how I wanted it done while zooming into the picture. Finally I just said, paint the whole nail one color. This is the worst my nails have ever looked leaving a salon. Wrong color (I even pointed out the color was too pink), wrong shape, no design and way too high of price. The gel is too thick and she didn’t even paint to my cuticle. Literally you would think this is a joke photo but unfortunately it’s not. It’s been 7 days and 3 nails easily fell off so I went Downtown Raleigh to Polished Nail bar. Worth the drive, better salon and way better price. I wish I would have said something but after being there for 2 hours and not one for confrontation, I decided to just leave.
This place is better than the others near NC42 but my last experience has me searching for a new salon. All staff I encountered were quite rude, curt and moody...it ruined my mood and experience. I always get this length because of my career - and I get diamonds sometimes....I asked for diamonds and was told that my nails were too short and that diamonds would be too much...I didnt put up a fuss about it but that was extremely unprofessional, rude, untrue and lazy of Nail Tech Nancy. I wont be returning. Also, they pick and choose who to tell to be quiet when using their phones.... they favor the their big spenders it seems.
ITS STATE LAW WHEN IN A BUILDING TO WEAR A MASK!!! THEY DONT CARE THEY ONLY WORRIED ABOUT A DOLLAR!!! EVERYONE SHOULD HAVE ON A MASK!!! MAKE PPL PUT ON A MASK!!!!
I’m a very picky person who has been driving 1.5 hours away to get my nails done somewhere I am comfortable for the past two years. Recently the drive became too much for me so I branched out and gave this location a shot and am so glad I did. The prices are good, the customer service is great, and the nail technicians definitely know what they’re doing!! I’ve been seeing Tiffany who is wonderful and so talented with her designs. 10/10 recommend this salon!! You won’t be disappointed!!
I recently moved to NC and am so happy I found this nail salon! I am very picky about my nails and Angie does an amazing job every time I go. She is always ready for my appointment when I get there, I have never had to wait and I always love my nails. I definitely recommend this salon!
The entire staff was very warm and friendly. Tracy did my pedicure and she took her time and made sure that I felt relaxed and that my nails looked great. Nancy did my acrylics and waxed my eyebrows and she did such an awesome job. Lovely ladies that I would recommend to anyone. The prices are great since they match the quality of the service you’re getting. The place was very clean and the ambiance was soothing; I felt very pampered, so thank you! I’ll be back again soon!
I’m saddened to say I will not be returning to Cleveland Nail Spa. I have had great services from Tiffany, Nancy, and Tracy in the past, but today was not the same. Angie made me feel very uncomfortable. She was definitely trying to get me in and out so she should move on to the next customer. She was not interested in honoring my request to soak and get a new full set. She rushed through my service getting up times to do other things, answer phone, wax eyebrows, etc. She did not bother to make sure my nail lengths matched or even the same shape, nor did she even ask me what shape I wanted. I got some square and some round and some crooked. I was so upset and flustered I didn’t realize how wonky they looked until I got to my car. There was gel and acrylic product all over my skin and down the side of my thumb. I had to come home and attempt to fix my nails myself. Could’ve saved myself the $35.. do yourself a favor and go elsewhere and if you have to go there request one of the ladies I listed above.
I am new to the Garner area and was looking for a new nail tech. After searching google I came upon Cleveland Nails because they had 5 stars. I went to Tiffany and have not looked back since, she is awesome! There is nothing Tiffany cannot do! Thank you Tiffany for always being on time and meticulous with your work!!
I went here originally because they had 5 star reviews. They charged me $15 to remove my set of nails by ripping them off with another nail rather then soaking them, ruining my nail bed. I also noticed during covid no one sanitizing any of the equipment or using new files. Flustered, I paid and left. I wrote a review on here and was bombarded with texts and calls asking to remove the post and they would give me my money back and a gift certificate for doing so. (Im assuming to keep the 5 star rating) Being annoyed from all the texts I finally deleted the review and got my money back with a attitude. I saw on FB someone recommended here and I decided to put my review back up. I dont recommend.
This nail salon has amazing customer service. With the Morals of the customer is always right! They have beautiful nails and stations with friendly artists who want you to get the nails you dream of and always deliver.
I bumped in to this gem by accident... They had meAt “Hello, would you care for a drink” Friendly, clean, professional... quick service, beautiful designs...and they fixed a bad set (from a different salon)that kept breaking with innovative reinforcements and perfect reform. Tiffany!!! ASK FOR TIFFANY!!! They gave me a Christmas coupon and my own bottle of cuticle oil... Amazing quality and Value!
Not satisfied. Lumps on my gel nails, but staff very nice and attentive. 3 stars for the hospitality.
I absolutely LOVE this place! I’ve been ranting about how I have yet to find a good nail tech in the area. So I was referred here by a friend, went a few weeks ago and Cindy did an amazing job on my nails! I went back for a fill in, done by Angie, quickest & flawless! My friend got a full set done by the man that works there, her nails came out amazing as well! We both got pedicures by two ladies who were absolutely fun and helped us enjoy our pampering time! They gave us fist bumps and cheers with us! We were served complimentary drinks so we chose wine. Yes ladies, wine IS available here while getting glammed up, but you must be 21+ of course! This is our new favorite spot! The energy and atmosphere is just amazing. Hands down the best place!
I have been coming to Cleveland Nail Spa for a few months now. They take great care of my natural nails and always give the best suggestions for colors and designs. Angie is always making sure customers are comfortable and satisfied. I’ve also had services done with Tiffany and Cindy. They are all amazing and would recommend them to anyone.
Tiffany is absolutely fabulous and very talented. The artwork on my nails is just awesome! She listens and takes the time to explain things to you so youll know what will work for your nails.
10000/10 would recommend! They are so nice and professional! My nails look AMAZING best pace I’ve been to in a very very long time! They are very patient and are willing to give you what you ask for with good prices!
If I bring in a sample picture of what I want, and you absolutely BUTCHER it, just say “no, we can’t do that”. Bc now I’m walking around looking like a change car oil for a living.
My first time here was great. I booked an appointment online and was seen at my appointment time. Sam and Angie were excellent and very patient with me. I love my nails! Will definitely be coming back.
Sonny was AMAZING! she was so kind and did such a good job on my nails and toes.
I was extremely pleased with the friendly service, the attention to detail, and the cleanliness of the salon. Probably the best I have ever been to in this area. Highly recommend it!
I Gave Sam a picture and he replicated it from me with no problem. Kim is amazing at foot massages and very detailed. It was my first time going there and Im definitely going back.
I loooove this place. I’m so glad I found them. I’ve been looking for years for a good salon near me and I finally have. I go here now for my gel fill-in/full sets and am never disappointed.I always request Angie, who can do any design I show her. They have great prices, always sanitize, and are always friendly.
Everyone is always so friendly and makes sure you are satisfied with your services. My nail tech is Tiffany and she does an amazing job each and every time
I had a 4pm appt but arrived early to pick out my colors. I was immediately greeted and temperature was checked. The time taken for my jacked up nails was much appreciated. Cindy for my manicure, and Tracy for my pedicure. They both were superb! I will be going back regularly.Thanks ladies!
I went there to renew my nail (I got my nail done from another place).Jessica was my nail tech. She is AMAZING. She took time to reshaped a d fix every nail for me.Theyre looked brand new now.She polished and designed them perfectly.The design I gave her, other nail shop cannot do it, well Jess can, and look better than the picture.I am so happy when I left there. I will come back. Come to Cleveland nails and see Jessica, you will not regret.
My sister got her nails done here for graduation and could not stop gushing about how amazing her experience was!! They look absolutely gorgeous, thanks to Tiffany, and she will definitely be returning.
I love this nail salon. Tracy, Angie, and Tiffany are awesome. Always very clean. Usually quiet and relaxing. They take their time and really go out of their way to make sure you enjoy the experience. I never feel Never rushed. Highly recommend.
It was my first time getting acrylics and first time going to the salon, im very glad to say that i am not disappointed! The result exceeded my expectations. Thanks to Sam who did an amazing job and he’s also very nice and friendly, offered drinks and candies! The rest of the staff were really nice as well. This is definitely where I’ll be going to get my nails done from now on. Happy ive found this place when i did!
My daughter and I love getting our nails done here. Everyone is always friendly and really want to make sure we’re happy before we leave. Favorite nail spa and we have tried a few!
We were walk ins for a pedicure and didnt have to wait but the atmosphere was not very welcoming. I dont know if the lady that did my toes was new or not but the polish job was just OK. I will give them credit as far as being patient because it did take some time to pick out the color. I havent decided if I will go back or not.
I would call and ask for an appointment and arrive and will always be told that now we are busy. First time I waited 30 minutes or more for the appointment the next time I drove 15 minutes away and get there and was told come back tomorrow. While on the phone tell me people who call you do not have time or don’t take appointments.
Love, Love, Love this salon! The atmosphere is wonderful and the staff was amazing! Tiffany is so talented! I really appreciated how kindly Angie greeted me and then checked in to see if I needed anything. Being new to the area I just happened to decide to try them and I’m so glad I did. I’m already looking forward to my next visit!
This is the best nail salon i’ve ever been to! cindy did my pedicure and did an amazing job! she is very professional and takes her time! I couldn’t recommend this place enough! will be coming back!
Came here based on my friends recommendation.Jessica was my tech. I read the reviews before I came and was happy when I got her.I was curious how come they got perfect rating here.Well, THEYRE DESERVED IT.JESSICA IS THE BEST NAIL TECH I HAVE SO FAR IN MY LIFE.Perfect full set, perfect polishing, perfect design 😍😍😍.Go to Cleveland, and ask for Jessica.
Great service. Cindy is wonderful. Gel pedi and dip mani, both perfect.
Angie is the best! She always does a fantastic job on my nails! I love that they offer fun art during holidays. Tracey and Cindy are amazing at Pedicures it’s so relaxing and pleasant!
Everyone there was friendly. I had a lovely gal named Tiffany who did the works for me, and it turned out great! Overall, I had a great experience and would definitely recommend them to anyone!
Came back for my second time and they again exceeded my expectation. The environment is like a mini vacation. What stands out to me the most is that the techs know their stuff and actually care about your natural nail. Their application and nail repair is so considerate of your natural nail health and growth. The staff is personable and so welcoming! Jessica did an amazing job!
I really love this place. I work in my garden so me going in to have a mani/pedi is a treat for myself. I have been going since they opened. I really like the owner, so nice and easy to get an appointment. Lovely clean space. Normally not loud and you can kick back and enjoy a quiet appointment to just relax.
I loved every bit of it! My new mail spot! Worth the money.
I usually go to a different salon but I seen this shop had pretty nails ! So I decided to go and after a day, my nails were cracking, could see that the polish wasn’t done correctly. Maybe it was the person who just didn’t do a good job. But horrible.
Loved it there! Impeccably clean, proper precautions taken, friendly staff and my nails are perfect! Already looking forward to my next visit! Great color selection also!
Jessica is the bomb. There is no design can be difficult for her. She is honest about your nails, professional, thoughtful a d creative.She took time on my nails, and make sure Im happy with it.The price is cheap for what she did on my nails.If you want your nails done, go to Jessica at Cleveland Nails.
I am new to the area and this is my first time at this spa. They are very clean, professional, and courteous. Nice music playing in the background and I love that they offer complimentary drinks. I give it 2 thumbs up.
I really think this is the best nail spa in the área! Lovely experiance both times I have gone!
Amazing nail spa. They accomodated my party of 6 people very well. Everyome was supper nice and did great mani-pedis!!
I got a pedicure after work today and it was awesome! I definitely will be back and will recommend to everyone in the Cleveland area.
Everything was super clean and the service was amazing!! I will definitely be going back.
First time customer last night. We were greeted with friendly staff, clean facility, and great quality manicures. Overall we really enjoyed our experience and will 100% be back!
Made a next day appointment and saw Sam. He did exactly like the picture I showed him. I will definitely be back.
Great experience. I haven’t found a place I love until now, mostly because I’m picky about massage chairs, and theirs are excellent! Cleveland Nail Spa is my new spot. The whole staff is very welcoming and immediately offers complimentary water, wine etc.Last week Jessica did my pedicure and manicure and was personable and friendly. She did an excellent job and the polish was perfection. This week I had Tracy and Angie. Tracy has really strong hands and gave an excellent foot/leg massage. Angie did my pedi color and manicure. She’s very meticulous and both look fantastic
Loved this place!!!! And very clean!!! Definitely recommend Tiffany! She did wonderful on my Manicure and Pedicure xoxo
Came here for the first time. Got pedicure and new set of powder gel done.HENRY IS NO. 1.He took his time, making sure I feel comfortable. Gave out good recommendations.Come see Henry, you ll be glad.
Excellent!Very clean. Hand sanitizer and temp check upon arrival. My mother is diabetic and they took great care with her during her pedicure.I will certainly be a return customer.
My new place to get the best job done on my nails! Pedicures here are better than anywhere I’ve ever been! Very clean and professional atmosphere each and every time I’ve been! Can’t say enough good things about them and I hope they continue to stay this way!
I love my nails! They done great! I will be back!
I just visited Cleveland Nail Spa for the first time and had such a nice experience! Jessica did a fantastic job with my gel manicure, the whole place was very clean, and the staff was very friendly and helpful. I’ll definitely be back!
Love, love Cleveland nails. Excellent customer service. Tiffany is the best.
A little pricey but nice
Jessica and Angie have both done great on my nails! I highly recommend them and will keep coming back!
Angie is awesome. I love everyone there. Always very friendly atmosphere is very professional and the salon is always very cute....
This is the best nail salon Ive ever been to! It is impeccably clean and has excellent infection control procedures in place. I was greeted cheerfully when I entered the salon. Everyone was friendly but professional. Angie performed an ombre manicure, lashes and an eyebrow wax on me. The prices are competitive and the service excellent. They really exceeded my expectations. This will be my salon from now on. Its so easy to find too! In the strip mall right behind cookout in Garner
Today was my very first time going there. Very friendly and professional! Henry did my nails. Excellent job!! Already made my next appointment!
This place is amazing I asked Tiffany to do whatever she wanted and she did amazing I love it!!
We had a great experience. Me and my daughters first time going together to get our nails done. We will definitely be going there again.
Angie greeted me with a smile at the door when I first walked in and was very friendly!Jessica did an excellent job! She was very meticulous with polishing my nails and toes. Great job! I highly recommend!
Amazing place! Very clean. People are very friendly. Jessica did my pedicure and manicure OMG she is amazing!! Please if you want to have a great customer experience as well as a great service you need to try this nail salon!! See you Jessica very soon
A wonderful experience! Professionally operated with friendly and talented staff that work diligently to create a very relaxing environment for customers. The inside is beautiful, my nails look great, and I look forward to returning on a regular basis!
This nail spa is so nice. I recommend people go here and get their nails done. Me and my mom went today and it was great.
This nail salon is by far the best in the area. Very clean, wide selection of paint colors and services, and...hot stones during a pedicure! Tracy took her time and did a thorough job - I haven’t had a pedicure this good in years!! THANK YOU!
I love this place! I definitely would recommend anyone here. The staff is super nice and very professional. They never disappoint me, btw Jess is MY FAVORITE !!!
I happened to find Angie when I was looking for a place closer to home. She is by far the most talented person that has ever done my nails. Angie can do it all. I highly recommend that you make an appointment. You wont be dissapointed!
I really enjoyed my experience with them Angie in particular who I had was an amazing talker andListener and she recommended a beautiful glitter that turned out gracefully and I really just enjoyed the place all together all down to the vibe 💙😄
Great experience every time!. Love my nails and toes they look fabulous!
Great clean place, quiet atmosphere. Great work.
Best nail salon ever!!
This nail spa is hands down the best in the area! Professional, Clean, Great atmosphere, Talented nail techs, Most comfortable pedicure chairs ever, Amazing nail art! You will not be disappointed! 💗💗💗
Very clean. Staff was very attentive and polite. Great pedicure!
Brand new, so NICE and CLEAN and very fancy. free water & wine. my pedicure took time. can’t wait to come back.
The customer service was amazing the the talent in this spa oh my gosh you wouldn’t believe it. I definitely recommend this spa it is so nice and the nail techs are so sweet definitely will be coming back!!
These guys are great. My wife and I love this place.
Love my Visits every time
Ny new favorite place hands down. They are brand new but I promise it absolutely worth giving it a try. My bestfriend and I gleft there super satisfied
Great service the wife loved it
Jessica was very professional, and did an amazing job on my nails.
Love this place
TRACY WAS AMAZING! BEST PEDICURE OF MY LIFE!!!!!
EXCELLENT NAIL SALON..!