I recently moved to MN & tried a recommended location that I was NOT fond of. My nails were THICK & the pedicure wasnt good at all. I was hesitant to try T Nails based on the reviews but I am so glad I did.Phuong is an AMAZING nail tech that always leaves my nails looking beautifully (samples below).TuYet does a great job massaging your feet & legs giving the best pedicure Ive had in a long time. So relaxing and the paint always looks great as well. I am definitely a repeat customer and have been recommending people to these two for the past 3mo.
Took my niece and my best friend here to get pedicures. We called and made an appointment for the 3 of us. Got there and they immediately sat us down. However, we sat there for 40 minutes and they hadn’t even started on my niece. She ended up just walking out without getting anything done. I got my toes done but now have an infection in my left big toe which I’m assuming came from dirty tools. Another lady also walked out after sitting for around 30 minutes and not being attended to. Would NOT recommend.
I went into T nails as a new client and the welcoming was warm and clean, I wasn’t sure what to expect but I didn’t like how my nails were done by another shop so I decided to give T nails a try! As per my intuition, I was right! I love the way my nails look and feel, I will be returning soon for my pedicure and fill! ♥️
Warm and inviting atmosphere with technicians who are thorough and kind. I love going there for a relaxing pedicure!
I called and asked if I could get a gel mani and pedi they said yes I showed up got my pedi done had to wait 30 min to get my mani done when they were accepting new customers as I was told I had to wait when I was there and told them what I was looking for. Poor management very & poor communication!
They charge extra for everything including taking gel polish off but they dont tell you anything about it until you pay . My friend got her nails painted and her heals done . Thats it no massage no extra nothing and it was $40! I have recommended this place to many people for awhile but the last year things have been bad. Had a bad experience last time I was here with another lady I came with andthought I would try it again because sometimes its just a bad day but no. I wouldnt recommend any longer . Also eyebrows were done so bad last time I almost cried.
This was my first time coming here and I read a lot of negative reviews before hand. I wasnt expecting to greatness. I came because it was convenient. My experience was much better than I expected. I love the color of my gel nails, despite having to choose a different color because the original color was empty. I opted for the most expensive pedicure and enjoyed it a lot. Overall I will go back. Time will tell if my nails will look good for a couple of weeks.
Great service and very friendly. They did a great job with my pedicure and my wifes pedicure and manicure. Would recommend to a freind
Nails exactly how I wanted. Very nice. Clean and comfortable atmosphere.
Clean Salon. Made appt for fill with gel and eyebrow waxing. Nails are less than satisfactory, uneven, alot of extra acrylic around nails, polish not covering entire nails evenly. Had 1 nail repair that looks nothing like an others, very bulky and awkward. Wax was ok, basic. Changed gel to regular polish after learning their price for gel.
I really like it here! The workers are very nice and kind. I went once and when I came back a year later, the nail tech remembered me! I was so surprised. Ive had experiences where I didnt want to talk and they respected that and times where we chatted the whole time! Great place! I got acrylics here.
Got my acrylics done there, tried opening a drawer, and one of the nails broke in half thesame day.. the paint was peeling off in less then 30 mins my friend and i were done.
Horrible job. Went and took myself and two other people to get our nails done here and the gel nail polish for one of my daughters and the “gel” came off within 20 min after leaving. They didn’t cover all of our nails with polish. My nails are all different lengths. Not worth $235. And the prices kept “changing.” Oh and the also are very rough. Made my daughter and friend bleed. Like what in the hell!
I would give zero stars if I could. I walked in to get my nails done. It looked like they were busy so I asked how long it would be. She said a few minutes. Then, a wedding party walked in and the lady in front asked me if I could come back later because they just got a wedding party. Very unprofessional. I will not be returning.
Always has and will be the best nail salon. I selected the grand lux pedicure which is 45 minutes. They are so friendly and eager to please! The massages are also amazing and come complementary with my service. Everything is extremely clean. Will continue to recommend them to everyone! Absolutely loved this place!
I had such a wonderful experience here! The tech working on me was excellent! She was massaging my hands when exfoliating and after while applying hand cream when she was done filing and removing the cuticles. Which she did flawlessly! When she finish, my nails were just perfect! I really like how they looked!!!
Local nail shop for me!! I live in the area. I have to say that the staff is wonderful!! Henna is sweet and helpful! Absolutely love Henna and everything here! Dont miss out on this awesome place!
My friend and I picked out gelcolors for pedicures. They got the colors mixed up between us. They worked on us one at a time so we werent sure of the error until they worked on the second of us. My design is not done correctly on my big toe and some of my toes are not polished completely. Quite disappointed.
Loved this place I love a nail salon where its not silent and awkward. The girls here were very nice and overall it was a great experience. Also a very cute set up! Fabulous overall!
My tech was amazing. I gave out my liking and what i wanted.. and she did everything even beyond what i expected. The color tip set was my go to every time, for there are so many great colors to choose from. Salon was absolutely clean and spotless, tools and everything are all well sanitized. For sure you wont regret
Not sure why the bad reviews but I have just had the best experience ever, and I have been to many nail salons before. Everything is clean and well organized. Sanitation is a big plus as they clean up and sterilize their equipment after every use. The lady who took care of me was very gentle and easy to communicate with. She took her time and my nails ended up having perfect shape and length, just how I like it. Good quality products and beautiful colors to choose from. Very reasonable price. Pretty much everything I need from a decent nail salon. Highly recommended !!
Went in this afternoon without an appointment and they got me right in. The young girl that did mine was very sweet and professional and she did an excellent job! I will definitely be going back. It was a very nice salon. Thank you, ladies!
Pretty sure my manicure is perfect! They disinfect all their tools meticulously and most importantly dont rush you to get more clients. Henna took her time to me. Thank you Henna for the amazing service and friendliness. Ill be back!
The staff was very kind, and offered me water or tea. I was seated quite promptly once we arrived. The spa is really clean and has a minimalistic vibe. This is your place - I dont think you will be disappointed!
Jane is the greatest, and I’d recommend her highly! I have got organic pedicures from her for the past year, and never once was disappointed. She is very professional and thoughtfu.
I recently visited this salon for getting my nails done with my aunt. Overview, this salon is located in convenience location with the nice views. The tables, seats, tools and so on that are arranged very neat and spectacular. Beside that, their services were really affordable and perfect. The ladies here always work with all their best capability to serve their customers and make sure every steps would done in the thoughtful way.I got Deluxe pedicure. My tech greeted me with very warm smile. She started working with me by a small conversation to know what i would like. During Pedi, she gave me a deep massage and i felt very relaxing. My soles became more softer and smoother in the bottom and toes were trimmed very carefully.Highly recommend this place if you are looking for the good place to get the nails done with affordable price and well caring services.
We had a late appointment this last visit, so they stayed post-close. Instead of rushing or trying to get us out as quickly as possible (as Ive experienced in the past other places), they did the same quality of work and did their work with precision and care (and treated us like queens!). Thanks, Zara!
I got a gel manicure on Monday and it lasted about two days before it started peeling off. I was able to get in Friday morning to ask them to remove it, which they offered to do, and offered me another manicure. Considering the gel manicure had only lasted 2 days, I thought this was kind, the right thing for them to do and accepted. Then they told me it would be $10 to remove the gel manicure plus the cost of the new manicure. Seriously was shocked that they wanted to charge me to remove the terrible manicure and did nothing to offer to actually make it right.They ended up removing the bad manicure for free after I expressed concern, but did not actually fix it. Will not return.
My nails have never looked or felt this good. Amazing job and sweet family. I cant go anywhere else.... They are amazing! they let me relax and the girl who did my pedi was Henna.Thanks family T Nails!!!
I followed the manager of this salon, Thu, from another location. She has been doing my nails for about 3 1/2 years now. The salon is bright and open with spa-like art on the walls and a friendly, relaxed vibe. They offer complimentary soda and they do everything they can to make sure you are comfortable. They offer FABULOUS pedicures -- some of the best in town. There are 10 pedi chairs so you can have a group go together for a wedding or other celebration. Pedicure area is dimly lit and set apart from the rest of the salon by a beaded curtain. Very relaxing and quiet. They accommodated my nieces graduation party with her aunties, cousins and grandma. We brought drinks and snacks and had a blast. Very clean and sanitary with great attention to detail and service. I love this place.
I received a beautiful gel manicure that lasted for 3 weeks without chipping. The ambiance is clean and comfortable and I had a wonderful experience.I was recommended this place by one of my friends who visited, while she was in Rochester. I made a gel mani and basic pedi appointment for myself and no disappointed! Cant to go any places!
WONDERFUL EXPERIENCE!!! Zara and Amy worked on my nails. They were warm and relatable, and I thoroughly enjoyed our conversation while I was getting my manicure. They did an amazing job to make sure I am happy w/th their result! Would recommend Zara and Amy!
HORRIBLE service! The person that I had for a manicure was very rude and insulting. I picked out a light colored nail polish (an off-white/beige - a color I usually do when Ive gotten my nails done at other salons.) The woman looked at me and told me to pick a different color because my nails are dark and dirty and that the color wouldnt cover it. I was so insulted... Several years ago, I had an infection in my finger nail from having acrylic nails. It spread through to my other finger tips, which left a dark stripe on each fingernail on my right hand. I was so disgusted by her comment and just told her to test it out with two coats. Sure enough, the black stripes didnt show through. She rolled her eyes and continued to work on them, hurriedly. I will NEVER return to this salon.
Mothers Day visit, called ahead but still waited 30 mins for a regular manicure. 10 min start to finish, $20. Terrible service & atmosphere. Never would go back
Thu is the best... Shes magical with her hands. Fantastic manicure and their selection of color is awesome. Top nail salon here in Rochester...
Want more money for every aspect of pedicure. Wanted basics they wanted another $5 to take off callouses. Basically cut nails a poor foot and leg massage and painted nails.
Great neighborhood spot! Love getting my nails done here - professional and personable!
There were plenty of different colors and designs to choose from! I really like how nice and friendly the staffs were! Also nails were done nicely! On a whole I enjoy this place a lot
I would guve a zero if it was an option. I got my nails done today, French tips, there are bubbles in every one of my nails. Some of them werent on straight, they werent filed evenly, and ehen i would say something she would say no uts good. The lady who did it spent half the time on her phone. Now I get to go elsewhere to have them redone and pay a second time. I will never come back here.
Very disappointed with my experience here. Was excited to get my nails done and walked out with acrylics that are all different lengths, badly shaped and she picked at the outside of my nails so badly that i was bleeding and didn’t even clean them up after. I could have painted my own nails better and the ladies were very rude. I am not impressed and will not be returning. Going to a different place to get them fixed!!
I wasnt thrilled with my experience today at T nails, it was not very customer service oriented. When I arrived for my appointment, they had me sit down and immediately began my manicure before I was able to choose a color. I then tried to flip through the shellac swatches while one hand was occupied and when I changed my mind once, they moved the swatches out of my reach. They used the electric file/drummel (?) on my natural nails for a gel manicure which I hate and is totally unnecessary, and she filed my nail so thin it caused pain. Then I went for my pedicure, that was somewhat better but she seemed rushed and inattentive to detail; I had to point out two nails where the polish was still thin. Overall end product was satisfactory but not great.
Just no. I sincerely wish I could have had experiences like some of the reviews boast. But unfortunately, not so much. I live very close to them, it would be convenient which is why I tried and tried them for months. Every single time the staff was rude. Many times they overcharged me and got irritable with me when Id point it out - like it was my fault for saying something. I like to relax when getting a mani or pedi, but the staff is so rude it made me uncomfortable.
I have been to this establishment quite a few times. At first it was great, but each time since significantly decreased. Today was the worst. My young nieces came with me. I received a pedicure (basic) for $30, which for extra $ you can have removal of your calluses. I think this is crazy! My nieces both got color and a design. They did not clip their nails at all. They asked them what grades they were going into, which they proceeded to tell them. They assumed my niece was 12 and so they upcharged her an extra $5 because of her age. My other niece is 9 and was not upcharged. I told the worker that she was indeed 11 and she proceeded to raise her voice at me and tell me that she said she was 12. Very rude!Paying for this kind of service is absurd. I will not spend my money here again.
They disrespected me as well as my son whom wanted a manicure. They didnt talk to us but were laughing at us because I brought a boy in. Speaking in their language about their guests is absolutely rude and unacceptable! Will never go back!!!!! Dont waste your time or money there unless you want rude customer service!
First time ever getting my nails done and she drilled right into the side of my finger with the buffer. Was on the phone the whole time. My nails look TERRIBLE. Like a 6 year old did them, and no I’m not exaggerating... $55 that they’ll refuse to give back. Please, if you’re reading this, don’t go here!
Dropped in for a mani/pedi, asked for an American, was told no problem. Asked if I wanted my nails trimmed, I said no, just all to the same length. I was given a French, which I specifically stated I did not want, and my nails were cut to the quick. Im getting married in a week, I left the salon in tears. I will never return.
Very poor experience and gets worse every time. I will not be going back again.I kept telling her what she was doing hurt and to stop. I was bloody 4 time so.much so she had to hold pressure on my toes.Today they are swollen and red and painful. I assume I will need to cally Dr. Tomorrow to be seen for infections.
They did a great job on my Mani/Pedi today! My cuticles were cut nicely and evenly. Price is cheap for what I got. Thumb up!!!
The WORST experience of my lIfe. I usually go to the mall to get my nails done, however, since I was in the area I thought maybe I should give them a try(terrible idea!). The lady was in a rush as if she was waiting for the next client and she kept answering the phone while doing my nails. She also asked me about my profession, when I told her, she immediately started talking to her coworker in their native language, then they both started to ask bunch of questions as if I was lying. Not relaxing at all!
The absolute best pedicure
Wonderful place to get a manicure and pedicure! I will be a returning customer.
Worse experience Ive ever had at a nail salon. Went with a wedding party of 8 girls. We were told they would have enough staff and that we would be out of here in an hour and a half, and 3 hours later were walking out... The lady got done with my nails and I had glue all of my fingers, and she cut 3 of my fingers. Very rude workers.
Wasnt happy with the product, and asked for money back. Very rude, and yelled at customer refusing to give money back. Cut my skin and made me bleed on three fingers, and I have a hole in my finger. Lazy workers always sitting around. And really disrespectful! Worst nail salon yet!
Nice place to get nail services.. Attentive, thoroughly and comparable pricing.
Very relaxing. Nice job
Terrible. Destroyed my daughters hands when she refused their upsale. Did what THEY wanted not what she and I requested. She left with bloody cuticles, glue all over her hands, polish on her palms(??) Then DEMANDED payment for disgraceful service and rude treatment. Being reported to dept of health and board of cosmetology
Friendly service, took their time, nice environment
I brought my daughter here to just get her nails painted for her birthday, and lets just say she could have painted her own nails much better! Sooooo disappointing!!!!
Good quality I love these ladys
The best in town, beautifully manicured hands down.
Very nice pedicure. Friendly.
Very unprofessional,screaming at customers. Very bad customer service. Go somewhere else.
VERY rude customer service!!
Great jobs on pedicure!
Unfriendly staff
Very rude
Not friendly