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Universal Nails
14 Lilac Mall Rd, Rochester, NH 03867, United States
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Universal Nails

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Bo
Review №1

Love Mrs. Lee, she is so nice and does amazing free hand art on nails. Price is average to other nail service salons. Just like personal touches and kindness from her.

Sa
Review №2

I felt rushed she was very rude and she had no colors to choose from when she said she did she wanted me in and out and I’m paying $50 for her to do my nails and it was poor quality I did not enjoy my time I felt like I wanted to cry when I left

da
Review №3

My wife called around 3 oclock & asked if they did walk ins. The 1 person working said they did, but asked what time she would be in. They agreed on 4 oclock. She showed up & there were 3 other people in the salon. She told him she called prior. He acted like he didnt know what she was talking about... & said he didnt have time now. Ill be sticking to new place nails in Somersworth. This place can go back to being the dust collector in the mall. Not professional. Thats why he will take anyone no matter if he makes an appt. Or not. Because he is use to sitting there doing nothing. I wouldnt waste my money their ever again if I was you !

Am
Review №4

I started going here a few months ago and will never go anywhere else!The owner is always polite and friendly.He always takes his time to make sure the quality of my nails are great and just how I want them.I have never left his place without truly feeling like the “princess” he promises to make you feel like🥰❤️

Ma
Review №5

Always friendly and positive!!! Open 7 days a week! What work ethic wow. I reviewed the previous reviews and some of the negative comments.......As the lord is my witness I have not seen any of this and only had an excellent experience.

la
Review №6

It’s not the cleanest place but, my nails came out amazing !! He has all new colors and materials.He was really fast and did exactly what I asked for & It was also inexpensive!!! I have used him in the past but haven’t been there in a while I will definitely go back.and he’s such a nice guy

Al
Review №7

They close before posted time, and even though I called ahead they still wouldnt book appointment for me.

Ka
Review №8

Walked in, told him I wanted French manicure . He started using gel and airbrush with out asking me, then charged over 60$ I can’t figure out how to post a picture but they are lumpy and the gel has completely cracked off it hasn’t even been a week !

An
Review №9

Went There nails look horrible. They are lumpy and uneven I’m disappointed. Plus they had me leave with wet nails so not professional. On the other hand my friends came out great.

Am
Review №10

Called and made an appointment for 230 after driving around to different nail salons, I came 10 minutes early and the man came running (literally) to the entrance and said Im sorry o cant do your nails I said we spoke on the phone I just made an appointment for 230 he said I know but Im busy. I said why make this appointment then? He said I still have two people before you so I cant do it so I asked if they made appointments and he said no they just walked in. I dont understand why hed make an appointment if he wouldnt honor it.

Ja
Review №11

Great experience every time I come here, the owners are very kind and do an excellent job.

Is
Review №12

Nice people, but not good on your nails. My sister got her nails done here and 2 days later one of her acrylics fell off. Then 2 days after that another one fell off. She went back to get them back on and noticed that the color had already faded after 4 days. The stuff they used on her nails was very sticky and gooey and didn’t look right at all and it left bumps on her nails. You can feel the bumps on her nails if you run your finger over them. Wouldn’t recommend this place.

Ka
Review №13

Very friendly place! Did a wonderful job on my toes and my hands

Ma
Review №14

Had a pedi. Nails are cut crooked. The very tips of the nails dont have polish on them, so it looks funny. My big toe had an issue with the decoration being messed up at the very top, he said it was fine, just dead skin. No problem. Got to the car with my glasses and yup, it was messed up. Nice people but would not recommend this place.

Ma
Review №15

This was the dirtiest nail salon I have ever been to, I got a pedicure and gagged the whole time.. My daughter was getting her nails done also he complained that she was holding the the polish that shepicked out and didnt want her to drop it on the floor and make a mess.. She was standing by me waiting her turn.. She is 7, my 3 year old got bitched at by him for wanting to sit on his empty small stool while she watched a movie on my phone..He spent more time bitching at my well behaved children then he did on my 7 year old nails.. Which cost me 25 dollars for polish only..I WOULD not recommend this place to anyone!! I spent 85 dollars this afternoon and pray I dont get some kindof infection!There was yuck in the nail sink and on the walls.. Floors were disgusting and i pray that foot tools were sanitized.. Nothing was clean!!!!!

Da
Review №16

Brought my daughter for a mani-pedi! They came out great.

Am
Review №17

Paid 30 dollars just to have my nails fall off and when I went back in he told me to be gentle one broke while washing my hair... Never going back!

Me
Review №18

It was so long to get my nails and toes done

Ad
Review №19

Nice man good gentle touch

Me
Review №20

Liked it

Information
14 Photos
20 Comments
3.4 Rating
  • Address:14 Lilac Mall Rd, Rochester, NH 03867, United States
  • Phone:+1 603-332-1466
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:9:30am–8pm
  • Wednesday:9:30am–8pm
  • Thursday:9:30am–8pm
  • Friday:9:30am–8pm
  • Saturday:9:30am–8pm
  • Sunday:9:30am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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