Very efficient receivers.. in and out times are above and beyond the industry standard...FAST

They dont like if you stay overnight. The security guy told me not to do that anymore. But they unloaded me in time and after an hour paperwork was ready

Great place, appointment was at 2200. They let me back in at 1600. Loaded by 1900. Everyone was super nice, they had clean bathrooms and a nice parking area. Would return.

The person at check in is rude, the one with the colorful hair. Theres a new face in the window everytime I pick up from here, so hopefully the experience will be better. Slow slow slow, be ready to run out your clocks. Bills should be ready when done loading, if your going to hold the bills until an hour after loading then give the bills to the loader to give to the driver with the seal. Very unorganized.

App at 0500. Checked in at 0445 got a door on the spot. Unloaded in 20 min. Out with paperwork @0530. Great friendly people I had a great experience here.

I had a great experience doing delivery here because I came 3 h before my app. I also met an O/ O he said his driver was late 5 min after app, he stayed with that load 1 week. I dont know how truth is that, but that is what he told me. Good luck to everyone and Dont run late then ))

Was a drop and hook, but plenty of parking in an empty lot across the building to wait out an appt. Also lots of room to park in the back with the loaded trailers. Office lady was very nice too.

I deliver loads on a daily basis to the 977 Landmark Drive 34° cooler location. The girls in the office (Rane,Jazmine,Judy,Danielle) are very friendly and courteous and do a fantastic job! For the most part the unloading process in completed in a very timely manner. Dan, Nate and Jeremy have been great to deal with. I enjoy hauling loads into this Americold location!

Night shift is great I arrived here gave me a door out within 30 minutes

Took me 3 hours early.Plenty of overnight and afterwards parking.Guy on the dock and the girls in the office were great.

I got my door 20 minutes to unload great place to delivery to and pickup from

Handed Jen G that works in the receiving and shipping office a straight and bill of lading. She said she was going to throw it in the trash because it didnt have a purchase order number on it. I wonder if she buys a new car when it gets a flat tire. Also new sign in the shipping and receiving office says no overnight parking

Definitely the best place to pick up a Frozen load. App time 23:00 checked in at 16:10 out 18:05, friendly workers.

They have overnight parking. Delivery ONLY by appointment. Check in and wait for a late call.

Easy bull pen, easy docking, friendly check in typical timing. Can finish your ten there or get in early, nobody bugs you😁👍👍👍

Worst place ever. Check in at 2pm and it’s 3am and I am still waitingI wasn’t late for my appt, it was open window from 1400 to 2200 plus u charged us for an unload/reload fee of $107

In and out! I run for a mega but they were nice. Good driver facilities. Easy backing.

Loads here are normally ready when I get there, unlike the other Americold just a few miles away

Easy check in.App. 6pmCheck in 1:25pmCheck out 4:45I was uploaded two hours ahead of schedule.

Overnight parkingGood service👍

Great people. If you’re loading at the front of the building it can be really tight backing in. Lots of trucks going back and forth. Etc. Has overnight parking

They are very quick and the spotting service is awesome. The spotting service is done by Hirschbach Motor Lines! They are great!

Be on time, process for loading and unloading is a little slow, but really nice people that work there.

Nice place to deliver quick and fast.

Appointment 23:00,got loaded 17:00(wow)👌,after 20 minutes paperwork ready (wow) double (wow)🥰 REMINDER AND BEWARE to all PTD DONT GET $500 FINE AT WALMART I-75 exit-11 589 W KY-92 Williamsburg, Kentucky 😞😣By the way have you seen the NASTY MAN, man leave his nasty bottle of urine on the parking lot,gallon of urine against the curb thats him the NASTY MAN!!!

Incompetent. Ive had the displeasure of picking up here four times. Even preloaded trailers are always late. Show up with four hours to burn with for a hot load? This place will waste them every time. This is the *only* shipper I know that is *worse* than Tyson.

0 stars!! 16 hours later and I’m just getting loaded because “they didn’t have a empty trailer”, and now I have to wait longer for paperwork! WORST SHIPPER IVE EVER PICKED UP FROM!!!!

More like we “runnin’ behind the schedule” big plus is overnight parking, big minus is poor building design

Got door assignment 15 minutes early, got loaded in about 1hr& 1/2.Paperwork only took 15 minutes.The staff was friendly. Dont get there too early as there is limited parking available.

Always enjoy going to Americold, friendly people, fast load times, plenty of room

Been here more than once normally no issues pretty quick. Don’t be late! Holding area in back plenty of parking but kinda tight.

Bad placeArrived and checked earlyThey took the product and refusing to sign my billsThe broker was upset and said he will not pay that load

Easy place to deliver

Horrible receiver if, you have 10 extra hours this is the right place to waste time. if you are 15 mints late you gotta wait 24 hour once they unload every truck then they will work you in!sweet talker ladies in there but they are pain and horrible! AVOID THIS RECEIVER

45 min check in is ridiculous

OTR, delivery, checked in around 2am for 4am app, empty with papers at 2:45am. Nice people and quick unload. Clean bathrooms. Sign says no parking on property or streets.

At end of street go enter driveway straight ahead. Go past front docks find a place to park in droplet. No parking on street posted (also not supposed to park in lot at business across street). Walk to office to check in. It on your right as you entered driveway. Currently must wear mask to enter building. After check in wait in truck they will call with door number when ready. DO NOT BREAK SEAL. Park in front of assigned door about 5-6 and someone will come out. When they come out and tell you there done. Park in droplot and wait for call from office for paperwork. Middle of day is very busy and place crowded but be nice and be patient. They will get you in and out as quickly as possible. People are very nice at night. 5am appointment, arrived and checked in 6:25pm night before door at 12:45am, empty at 1:15am, BOL ready at 1:25am.

Arrived at 11:30 for an 18:00 appt and just hoped for the best.Got a door right away and Im rolling out at 14:00, 4 hours before my appt time. Everyone was great too, definitely 5 stars. Wish every Americold was like this!

Very nice people

Appointment at 7 am checked in at 5:30 got door right away empty with in 40 minutes, now waiting to get a paperwork already past 30 minutes. make sure you have a confirmation number starting 10**** 6 digits, overnight parking!!

Very slow place to load from. Make sure you call ahead to check in.

Overnight parking. I was in and out 👍👍👍👍

This place is a joke 6 hours to get loaded.

This place is zero star my appointment is 9am 9hrs later no paperwork still 💩💩💩💩💩💩💩💩💩💩💩don’t even think of coming here, you will west ur time here...

Great company! And big truck parking and easy to backup into an alley dock

They seem to have a problem with getting paperwork to a driver with in a resemble time

Great ladies in the office, had a problem with the shipper and they were very friendly and funny. Yard jokey are just as great but maintenance person not so nice and rude. Great place to deliver and receive.

Quick unloading time and overnight parking

Wasnt late and they tried to charge me

I had good experience... unloaded before app...

My dispatcher told me my load would be pre loaded at 4am. Got there at 8am and was told I would have to be worked in because they didnt have an empty at 4am. Finally got da call to get on a dock at 12:30am da next morning. 16 hours and 30 min wait.. Tragic

I dont have any complaints. My load was a drop and hook. Ready on time. In and out.

19 hours waitmonday been off duty for unloadthank americoldfor relax

One of the few Americold facilities that won’t waste your time. Probably the only one I don’t mind coming to.

Good space to back. 1:43 unload.

I was late for my delivery app at 8am (came at 3:30 pm) because of the truck breakdown. Had to pay 588 dollars and to wait till 2am next day to get unloaded. Thanks God i’m an owner operator so i told my Dispach not to send me over here EVER AGAIN .

Wow wow🥇🥇🥇🥇🏆🏆🏆 very cool and professional women at the window 4 hrs before my appointment but just in and out and get my paperwork in less than 45 minutes And get overnight parking Good job guys God bless you guys

Got a door at 6 amApp 8 amFinished unloading 7:25 amAnd bad things 9:45 am. still waiting for paperwork

Arrived 3 hours early loaded 2 hours later, great people and service

The only thing they are missing is a shower!Overnight parking in a lot to the left of building and in and out in under 2 hours.The girls in receiving were sweethearts!!Don’t know what more you could want in this business?

Was told my appointment time was 0800 by dispatch so I got here at 0700. Girl behind the desk said my load was supposed to go out last night. Been sitting here 7 hours and not even started loading yet. Probably going to be here for many more hours and stuck here through the night. What a waste. Slightly tight parking which is fine if you can back up and a bathroom that was clean and some vending machines.

Very fast loading trucks. But not a lot of available parking. Be careful where you park or you will receive a $150 ticket

Arrived ten hours early for load time, on-site overnight parking, loaded one hour early, easy and courteous

This is slow as hell be 9 hours

Pick up or delivery excellent.👍

One of the better places to drop and hookI like the early morning deliveries because Rene is thereI like waking up to Rene ❤My Princess FantasyJasmine, Paolla and Juanita are AWESOME as well 👍I have recently moved back to New York which means sadly I will not see these ladies again which is sad because I will especially Miss Renee my favorite princess ❤🌹

DO YOUR SELF A FAVOR ... DO NOT CHECK IN EARLY UNLESS YOU WOULD LIKE TO BE DISTURBED DURING YOUR 10 HR BREAK... CHECKED IN AT 1300 FOR APPT 2300 GOT A CALL AT 1800 GO TO DOCK 63 ... WAITED UNTIL 2200 FOR LOADING PROCESS TO BEGIN.

Need help in the shipping/receiving dept.

Very lazy people. They will just make u sit their for no reason. After loading they took more than 1 hour to give me the paper work. Very incompetent people. I dont know why this kind people exist in the business like this where time is money.

I been waiting for ten hours for my pick up .This will be my last time.Drop and hook or unload all I seein here how great they areI tell you what come here and wait for live load and how you feel about it then

Six hours here and still waiting when they gonna load me,,,zero stars👎

Not to bad the Women in the office were very Nice didnt give me a runaround. So pretty cool place

They go by appointment 19 hrs later they got me a door unloaded quick got my bills 45 minutes later 19 hrs early to my appointment lol

Very proffesional girls at the window...fast unloading...overnight parking...wish every place is like this one...

Fast unloading but it takes couple hours to take your paperwork 😨👎🏽👎🏽👎🏽

Do not come before appt. late is better than early. Waiting by the office window even when noone is in front of you takes time ...

Since when is this place a truck stop? Plan to get here at your appointment time or have enough hours to leave. Theres at least 50 trucks here tonight making this place a cluster. Usually this is a nice calm place.

Was in and out in a very reasonable time.

If you think this is tight parking...please go down to local dmv and turn in your licence cause your sta.....sta.....sta....stuuuuuupiddddddddd....

Was actually next door at thyson krup delivering nice people

A cold storage facility that was very professional and quick very surprised

Got 15 mins past appointment time, after that theyll charge you for being late . Sat an hour in a door before they told me to back up fully and they were fast to load

App 9 am . 7 pallets. Unloaded in 15 min. Waiting for BOL over an 1 hr. Come on guys change the process . It should not take more than 20 min to give back BOL. Blaming the managment.

Slowest place ever, 1 hr early to appt. 6 hours to get loaded

Super slow👎

They messed up and forgot about me. Had my loaded trailer for over 6 hrs waiting on paperwork. Just a little disappointed. Gave me a paper to head to the door where my trailer was being loaded. Dropped my mt and went over and waited. Within 90 min they had me move to the back a d they would call with paperwork. I did not hear from them, finally after a few hrs I walked over to see what was taking so long. They said I never checked in. I said if I never checked in, how would I know what trailer and door my trailer was at if i had I never checked in. They just need to be more careful with their paperwork during shift changes. Now I was out of hrs and couldnt continue on down the road, lost a lot of time.☹

Received 3 hours before my appt, got empty in 15 mins, paperwork in 30 mins. Overnight parking available. A great place.

Great place, app at 6:00, unload in 15 minutes bills in a hour. Out in 1:30 hrs . Clean place, overnight parking is great ...

Good overnight parking for a trucker. Has restroom and you will not be bothered to move

Good place. Had an 4:00a appointment and checked in early and was in door by midnight.

Loved this place. Checked in hr before appt. Unloaded in 30 mins or less pulled to staging area got paperwork a hr later. Plenty of overnight parking just make sure you have your appt number before check in or they will refuse until you get it.

Parking sucks for tractor trailer drivers. Everything is so tiny. Be aware if Swift is out, bcuz they will tear up yo truck with their non parking selves 😆

In and out quick and parking available

I dont know if it was luck or what. My app was at 6:00am and I was empty by 6:15am (I had only six pallets). They called for the paperwork at 8:00am.There was no gate and I saw trucks that parked overnight.And yes its kind a narrow to park.Check out the pictures for instructions driver instructions.

My company delivers here regularly, Im usually in and out quickly. And they have overnight parking, so I get here the night before when I have an early delivery

You will sit. Then sit some more. If you can refuse this place, do so.

Arrived early at noon for a,18:00 appt.They had me loaded by 15:00.Everyone was nice and professional.

Doesnt get any better then this. Fast friendly service. Again..great job.

Man reading the reviews was kinda worried!!..But checked in 7hrs early and got a door right away and had no problems!! Also offers overnight truck parking!!

Always love going to pick up or deliver at this particular Americold the people look great they get you in and out and a timely manner and they give you all the help that you need love love love it