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horts nailworks & sugaring
210 Forsyth St, New York, NY 10002, United States
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horts nailworks & sugaring

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Ja
Review №1

One of the best mani pedis I’ve ever gotten. The salon is like a mini oasis in the city. It is absolutely immaculate; the owner is so clearly dedicated to cleanliness and keeping her clients and staff safe and healthy. The mood in there is so calming with comfortable chairs and soft jazz music. The manicurist was so diligent and detail oriented. She really took her time to make everything perfect. Will absolutely go back!

E.
Review №2

Always a great experience - I was so happy to see that hortūs survived the pandemic. I went for a sugaring treatment and it was perfect. The work was immaculate and I feel so much better. Everything is (as it always was) very clean and the pandemic cautions are very thorough. Cant wait to go back!

Al
Review №3

Love this amazing establishment and their organic healthy approach to taking care of oneself! Loving the sugaring method for safe hair removal and their thoughtful experience with manicure and pedicures! For me and mine, so incredibly worth the travel for their services and amazing experiences!!!

Ja
Review №4

Such a cute & unique spot! The atmosphere was amazing. On top of that - my nails have never looked better. Highly recommend!

An
Review №5

Have been here a few times and have always had amazing pedicures that last for weeks.Friendly and kind staff and love the atmosphere. Totally relaxing spot on top of a relaxing treatment. Double-y perfect.

Ch
Review №6

Hortūs is by far my favorite spot in the city (in all categories). The signature mani pedi happy hour is the ultimate pampering experience in the most peaceful and sophisticated salon atmosphere you’ll find here in New York. I’ve been coming here for years because of how thorough both the nail and sugaring services are and how pleasant and welcoming the atmosphere and customer service is. (Jane is so wonderful!) Once you visit here, you will experience the difference and keep coming back to this secret garden. This place blows every salon in the city away. A MUST whether you’re a nyc native or just visiting!

Su
Review №7

The only nail salon in the city that doesn’t smell like a nail salon! Lovely atmosphere with jazz music and the technicians are super diligent when you tell them exactly what you want. They’ll work with you until you’re 100% happy with nail shape and the gel manis last for at least 3 weeks for me.

Mi
Review №8

Spent 2.5 hours to leave with a chunky, uneven polish that chipped and dented before walking out the door. Ambiance is lovely but I paid for nails, not water or tea service. Definitely dissapointed and will not visit again.

Ca
Review №9

I cant praise this place enough!Ive been visiting Hortus since before the pandemic and was nervous to return, knowing salons are a high risk place to be. The owner has done a fantastic job making sure that distancing is practiced and everyone is required to wash their hands upon entrance. My phone was even sanitized! Masks are used, barriers are between everyone, and I just feel overall safe being there.With that said, everyone has great attention to detail. All the nail tecs are awesome and my gel mainis last over 10 days. The staff is kind, personable and professional.I would recommend this salon to all my friends and strangers on the internet.

Ke
Review №10

Diana was wonderful, beautiful nail salon with a very neat and clean environment. Very attentive and professional, made the appointment process very easy. I highly recomend this place.

El
Review №11

Very lovely little salon! I did the pedi and gel mani happy hour for $85 cash. While this is reasonable for this service and this area, for the price o think my technician could have spent a bit more time or there could be an added soak or scrub. Additionally, she didnt ask what nail shape I wanted, just went in with the file. Some of my nails are a little crooked but otherwise just fine. The salon itself is very clean and comfortable and I was offered tea or water upon arrival.

Ro
Review №12

The best i have ever had!

Le
Review №13

The most gentle incredible painless sugaring. So kind and nice. Genuinely enjoyed getting waxed it was so refreshing :)))

ia
Review №14

I love this place! Every nail artist is equally skilled and the salon is a cozy safe-haven filled with plants. Jane, the owner, is a meticulous perfectionist. She hand picked the artist, the rustic decor, the beverages(wine/teas), as well as, organic soaps/body lotions and jewelry for sale! Huge COLOR, both gel and regular. This isn’t some large nail factory, it’s a well curated boutique!!!Check it out! You won’t regret it!

Ma
Review №15

Absolutely a treat to get my nails done here. I go to relax and enjoy a cup of tea nice jazz music and the overall chill vibe. It’s small clean and very very relaxing.

Li
Review №16

The nail technicians are all super nice and skilled. They fit me in at the last minute and I was so grateful! Its a very relaxing atmosphere and it smells super nice.

So
Review №17

I loved my experience at Hortus! The staff is wonderful and took their time and the ambiance is unbeatable ! Will be back !

Ti
Review №18

A wonderful and relaxing atmosphere. So glad to have chosen hortus for my first ever manipedi. I would likely return for any manipedi in the future.

Me
Review №19

Such personable staff, such great nails and relaxation!

An
Review №20

My favorite go-to nail salon in NYC. Attention to detail is amazing and everyone who works there is very sweet. My favorite part is the vibes . It does not feel like a regular nail salon but rather a bohemian garden escape.

Ja
Review №21

. This is the best salon in NYC. I’ve never been to a place that offers champagne, while getting your nails done! I feel at ease with jazz music and tea too! This place is such a gem and I feel great every time I go. The sugaring is amazing! The atmosphere is so friendly and love the vibe. The plants are beautiful, and serene. Highly recommend.

La
Review №22

Really enjoyed my manicure here. They have thought a lot about how to make a nail salon feel pleasant and natural! Very elevated from the salons I’m used to! My only feedback is a suggestion to switch up the playlist... smooth jazz for an hour while someone does your nails.... it’s a lot! give me cheesy spa music or classical or something! Otherwise, 5/5, staff is great and great ambiance!

na
Review №23

Discovered this gem of a spa Tuesday, had to come back for more Friday. Cant wait to return when Im back in the city at the end of the month. So amazing😍 Jane (owner) and all the other ladies are very welcoming and sweet - make you feel right at home. The exposed brick, walls of gorgeous living plants and minimalist decor is soothing and refreshing. Every service is executed with care and attention to detail. (Ive tried the Happy hour mani/Pedi and sugaring on upper lip and leg so far) All of the skin care products are high quality and use only natural ingredients. Cannot wait to return!

Je
Review №24

I have been going to Hortus for two years now! They are unbelievably clean and provide a great service! My manicures always last over a week from them!

Lo
Review №25

What a beautiful spa! I highly recommend this place. Their customer service is high end and polished. The location is clean and beautifully designed.

Jo
Review №26

Such a lovely atmosphere/ambiance here. The staff are kind and work with your needs.

Mi
Review №27

Great service.

Ha
Review №28

TLDR: Terrible customer service. Decent nails. Ladies, youre better off supporting the small salon near you who honors their appointments and wont charge you for services not provided.I ran into a weekend train delay, and called saying I would be 15 minutes late. I was told this was okay, and arrived 20 minutes late. Then I was told I had arrived 30 minutes late, a lie, and that they would not be able to provide full services but would charge me for my entire appointment. This is considered store credit for a future service I no longer wanted - who wants to go to a nail salon where they arrive 5 minutes later than their expected arrival time and the salon cant honor their appointment? It had only been open for the day for 20 minutes!The website says they will charge 100% for no shows, which was not what I was told when I called. I was told they would be able to accommodate my delay. When I rescheduled for the same time the next day, it was kindly suggested to me that I aim for an hour later. Right.I will be going back to get my nails done, since Ive already paid for it. I suggest you dont.

Va
Review №29

While some salons leave you feeling as though youre on a bit of a conveyor belt, this absolutely does not. A lovely, clean and relaxing salon. Everyone was very friendly.My mum and I went for manicures and pedicures after getting off a 7 hour flight from the UK and left feeling thoroughly relaxed with beautiful nails too.Definitely go here. You wont regret it.

Ma
Review №30

Service is always great! The detailed and attention paid can vary between staff members, but not so much that your service will be done horribly. It is also a bit pricey, but its nice to take comfort in the fact that the shop is clean and they do a good job!

Ma
Review №31

I have been here several times and I continue to have a great experience. However, I was cut once and it was unpleasant, but for the most part I enjoy my experience with Gentle Nails Salon. I also have to comment on the lack of pressure to return, which is a total turn off at other salons.

Ca
Review №32

My first time ever, and sad to say I won’t be returning. Look, I get the point of a luxury pedicure...but you have to actually GIVE a luxury pedicure to justify your prices.I got the signature pedicure (which at $42 ain’t cheap) and it was basically like I was at a 14 year old slumber party. I watched as the woman put my feet in clear water (yes clear, nothing was added so I’m not sure what ‘salt’ they’re referring to) and then lightly buffed my callouses. My feet are extremely calloused; a minute and a half of buffing wasn’t going to do the trick. She then proceeded to just grab a pump of lotion and then gave me a 30 second massage on each leg. Barely a minute, before she started to paint my toes. That’s it; literally stuck my feet in water for 12 minutes and after some LIGHT lotion, I was done.This has to be the most basic, bare bones pedicure I’ve ever received and at $42 dollars I find that ridiculous. No scrub, nothing added to the water, barely any filing (toe shapes were uneven and it HURT). She then made me wear the fake sandals even though I had worn sandals to avoid this entirely....polish application was messy due to how misshapen the nails were. And look I get it, toes aren’t easy, but I expect a professional to navigate better than that.I’m honestly just shocked that they charged that much for something you can do at home. Stick your feet in your bathtub and paint your own nails if this is the kind of experience you want. It didn’t help that the woman next to me was getting a way more detailed experience than I was, it just made it worse that I knew I was paying the same price as her and getting a completely subpar experience. I had gotten there, finished, and paid while the woman was still getting massaged, how is that justified? I was so excited to try this place, I even came back the next day one they told me they had no availability the day before- 67 dollars wasted (did my hands too, no better) for no reason. AVOID THIS SALON AT ALL COSTS if you’re looking for actual luxury with reasonable pricing.

Ro
Review №33

Great service. Nice staff. Relaxing atmosphere

Na
Review №34

Should get 5 stars for the environment: quiet, nice smelling, great products that aren’t toxic,& natural. nice service and attention but 3 stars is for Manicurist. Not the best and was messy with the polish. Would go back but ask for best manicurist. Atmosphere was perfect though. Very zen and intimate.

Pa
Review №35

Great service, great work, great people! Beautiful place. Offered me tea/water. Megan the receptionist is so sweet and hospitable. The nail technicians do amazing work and are very nice. Great foot and hand massage and my nails look amazing. I got the signature mani and pedi. I have been here twice. I came all the way from Houston twice! Megan scheduled my appointment and allowed me to come in a little late when I called to let her know. She agreed to take pictures of my sister and I when she was about to close! Super sweet! They wrap your toes with a fancy oil when you have close-toed shoes! How awesome is that?!

Ab
Review №36

Amazing and unique ambiance for a salon, excellent quality service; slow service for walk-ins on week days so I’d recommend making an appointment.

Ma
Review №37

Mixed feelings. Nice decor and smelled lovely. I booked my manicure and pedicure and was asked to provide a visa to hold the spot. When I arrived just a few minutes after my appointment the receptionist was so relieved to see me, stating oh thank god you came, my manager was upset that we did not have a credit card on your file and implied she would have been in some serious trouble since they did not but my credit card was on file. I was 3 minutes late literally and felt awful at how stressed this young woman was regarding this. It seems the manager it not very kind to the staff here. Went to have a pedicure and the tap leaked all over the floor almost slipped and fell due to this. Had manicure and they did a good job but simple and not worth the price they charge. Finally went to pay for my service and they did not allow tips to be added to credit card bill. They advised me to go next door to an ATM machine. I think they could polish up on their service and the management seems to treat staff poorly. So many great nail places in NYC will try another place, do not plan to go back unfortunately.

Ma
Review №38

Went to this place couple months ago and was very disappointed by their service. First of all when I came in there was no one at the front desk and when the girl came, she wasn’t very friendly. I did gel manicure and after 2 days it looked like I had it for weeks. The nail polish start peeling off and the girl left huge space between the cuticle and nail polish, so it looked like it was done 2 weeks ago. Also, when I asked them if she can put a crystal on 2 of my nails, she refused and said that I need to request that through email when. Love the atmosphere of this place, but for that kind of price they have a really bad service.

Ji
Review №39

Very nice place and adequately priced. Although the girl at the front was pretty rude and easily overwhelmed and not very good at hiding it. The mani/pedi staff did a good job and it’s a nice zen place to relax.

Mo
Review №40

My manicurist did a great job! She did not rush at all, taking the time to do everything right. The interior of the salon was lovely. I docked a star because I wasnt crazy about the vibe.

Va
Review №41

Really lovely customer service and great manicurist. The price is hard to beat, especially for this kind of quality work. I will absolutely be returning again.

Ra
Review №42

The small nail salon looks nice every time I visit me. The people even offer tea to their customers. These people take the safety and health of everyone into serious consideration. They know they must be mindful about using and managing thier tools/equipment. I would very likely return to this business.

La
Review №43

The staff are attentive and gentle. Really like that they didn’t over cut cuticles. The shop is warm, smells good and plants create a cosy vibe

An
Review №44

The space itself is super nice, but sadly the manicure was disappointing, I will have to redo it at home. An hour after, the polish was sliding and creasing on every nail and it is still soft now, 3 hours later. The service was great and the staff very lovely but the quality not so much.

Ka
Review №45

Great attention to detail, good ambiance, and a sweet staff 👍

Br
Review №46

Wonderful experience! Staff is very kind and attentive, and truly cares about how your appointment is going the entire time. Will be back!

Ca
Review №47

I love this place! Its clean, cute, comfortable, and they always do a great job. They use only lovely natural products. Ive also seen really incredible nail art if thats your thing. Its reasonably priced, $25 for a great manicure. I know there are a ton of super cheap places in NYC, but they pour chemicals on your skin and use pretty exploitive labor practices.

Ka
Review №48

Absolutely beautiful, polished salon. The interior is all exposed brick work, rustic wood and bright green plants in glass jars. Service wasnt super chatty but I felt well taken care of and liked my mani. Bring cash for tips.

Em
Review №49

Very disappointed. While the studio is absolutely gorgeous, I’m not happy with my nails. It somehow took over 2 hours to remove my sns and apply gel polish. I ended up with 5 coats, so it’s incredibly thick and uneven. The edges are smudged... will get them removed and redone somewhere else. For $57 I’m super sad.

Z
Review №50

The best nail and sugaring services. The place is a tranquil oasis of relaxation. The owner has successfully created an atmosphere of indulgement of all senses, from the beautiful esthetics of the plants to the delicate scent of the herbal plants. The staff and the owner know how to pamper. I recommended this place but you better make reservations. Every time I go is a great experience!

A-
Review №51

I went to get a manicure. Was treated very nicely. They had tea. The manicurist did a great gel manicure. Will come back.

Mi
Review №52

All natural. Nice staff. Reasonable prices. Excellent service.

To
Review №53

Such a Warm, Welcoming and Cozy feel as YouClean and Shine Your Nails..!!

An
Review №54

Love this place! Patricia is my go toFor sugaring. Love the pedicure and nail art here!

Ie
Review №55

Not a bad place to get pedicures, I wasn’t very happy with the manicure. It’s overpriced for what it is

Ju
Review №56

You can’t go wrong at Hortus, everyone and everything is just simply amazing! Don’t miss their happy hour deal, you’ll not regret it!

Fe
Review №57

Amazing environment; its calm, soothing, and the employees do a great job. I was lucky and managed to get a quick manicure as a walk in but I would advise making an appt before hand. Will defitnally be returning.

Al
Review №58

We got mani pedi there and the service was good overall. The seat arent that conformable though... just wooden seats. It would be good for them if they upgrade them to more comfortable leather or fabric seats.

Ch
Review №59

This place is AWESOME. I have not ever written a review before on Google+ but the service and quality of lushlife nailworks left me with no choice to to rave about it. The place smells divine, totally organic diy chic, everyone is lovely, particularly the owner Jane. One would not normally want to smell ones hands after a manicure but really when they smell this good from the organic oils and products they use - why not? Will defo be a regular!

Tr
Review №60

Very expensive but really lovely little nail salon. Awesome pedis. I recommend the lavender one.

Ch
Review №61

Tried the sugaring and the signature mani pedi service, both were well done and the technician was very thorough and attentive. Would definitely recommend to anyone looking for quality service in a quiet shop with a good atmosphere and aesthetic.

Je
Review №62

The best mani & pedi Ive ever had! The staff is wonderful, attentive and pays such close attention to detail. They also dont talk badly about their clients like most salons do. The ambiance is also relaxing with a modern/industrial twist. Be sure to make a reservation because space is limited and it gets full quickly. The only complaint is I noticed the owner is rude when speaking to her staff. She treats them like they are beneath her a day that was very apparent to me. I didnt like that at all but I will still rate this place highly because her staff is that great.

Ja
Review №63

Visiting for the weekend and decided to get my nails done, I walked in with no appointment. I sat down right away and got the best mani pedi Ive had in a long time- quiet, peaceful and precise.

Ke
Review №64

So Professional. Great Vibes! Love this Place!

de
Review №65

This is an unusual place .unusually Quiet-unusually clean ... The price point reflects that ... A true gem !

Se
Review №66

SuckedThe guy at the counter....

At
Review №67

Lovely unpretentious eco-nail salon. Great happy hour

Ma
Review №68

I have put one star because it’s not possible to give none. It has been my worst experience in a NY nail salon. The owner is so rude in every way possible, everything was done in a rush. I ended up waiting for my friend outside the shop because I couldn’t stand the atmosphere.

Ra
Review №69

Expensive but worth it

Ch
Review №70

Excellent service. Great ambience.

Yu
Review №71

While this place is very beautiful and serene, the quality of the manicure is very-very mediocre for its price, at least the French type. I did signature manicure with French tips, totaling $37 (25 + 12). Tips of nails still had some leftovers from filing and the French was done unevenly and some sides even had gaps in coverage!Another advice - dont come before closing (I came at 6:50 for mani-pedi and they close at 8) as you will be rushed.. While the receptionist didnt mind waiting, the manicurist did not give me hands massage! In a signature manicure.. I was stupid to assume, shell do it at some point after, but since it was not a gel, it never happened..I ended up spending $100 and not happy with my visit:(

As
Review №72

My go to nail spot!!!!! They do such a Great job and the products they use dont destroy my nails!

Al
Review №73

My manicure and pedicure l didn’t like it very sad I lost my time and money

Os
Review №74

So much bad experience I notice that do not disinfect the tools the cups where dirty in had lipsticks pay to much money for a sevice so bad and gross I will not recommend it bardzo złe

Ni
Review №75

Best quality manicure, reasonable price, tranquil setting

Ci
Review №76

Very clean and nice to relax, the very arrogant manager I did the wax with it works very bad and rude, I would not go back to that place, my friend made the reservation for 2 excuse me but I’m not wrong business l know that the owner is Janne, And if not he likes my comment sorry I am free express myself .thank u .

Ma
Review №77

Warm and welcoming environment.

Mi
Review №78

Caring and professional staff

So
Review №79

Very pricey and not worth it

Re
Review №80

Beautiful, calm, friendly, and skilled!

Mi
Review №81

Excellent salon

Li
Review №82

Superb place. The prices are really fair. If you want to take a break from your New York getaway, go for it. The gesture is professional, and the place changes from most of the tabs.

Information
41 Photos
82 Comments
4.2 Rating
  • Address:210 Forsyth St, New York, NY 10002, United States
  • Site:http://hortusnailworks.com/
  • Phone:+1 917-475-1558
Categories
  • Nail salon
  • Day spa
  • Hair removal service
  • Jewelry store
  • Skin care products vending machine
  • Store
  • Waxing hair removal service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Planning
  • Appointments recommended:Yes
Payments
  • NFC mobile payments:Yes
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