Great service, the girls at the office are absolutely amazing. The techs are so kind and efficient. I absolutely love this company.
I have had Minet for about a year now and have been very happy with the service! So, I went in with my adult son to get his house all set up with Minet (aka. Willamette Valley Fiber). The customer service was great!! Very friendly and helpful in getting everything set up.
Second night with glitchy, lagging, network error tv viewing. WVF tried to blame our Sony tv...please! GET A BETTER APP FOR TV STREAMING!
Great Service, affordable with amazing speeds. The customer service is unbeatable especially the fact that it’s local! Wouldn’t choose anywhere else!
Love these people! Awesome effort to keep service steady! Thank you!!
Very clean. Nice employees. Saved me money!
Customer service fail. I contacted WVF via e-mail for a quote and questions about their billing and the process. The representative answered my questions promptly and thoroughly. No complaints, in fact I decided to sign on based on the response and we agreed on an installation day. On the day of install I took the day off of work. The technician showed up at the house within the agreed upon time frame. The tech explained he would not be able to do the installation because their contractor had not run the underground conduit to the house. The tech apologized and said someone would call me to get it figured out. A different rep called me a few hours later and again blamed their contractor for the problem. (what i didnt tell the rep is that earlier I saw what appeared to be their contractor with the Ditch Witch on a trailer drive right by my house) The rep stated their contractor could be back out in 2 days on Thursday. I explained to the rep that if they are going to be on my property conducting this type of work then I want to be present and I would not be off work that day. I told her I would be available on Friday and the following Monday. She stated she would contact their contractor and see if that would work. She called me back a short time later to say that the contractor could not do the work on Friday instead of Thursday. SERIOUSLY?! Their contractor screwed up and is now dictating terms to the people that hired them?! Wow, just wow. I get it, sometimes things get messed up. But its the way you handle it that is important. I was more than willing to give them a second chance, but they let a customer walk away because their contractor told them no. They didnt even try to make it right. The sad thing is, I really wanted to switch, for the lower rates, the faster speeds and to do business with a local company. This was a total lose-lose, but WVF only has themselves to blame. I will not be recommending them to my neighbors.
Awesome customer service!
My family use Centurylink for years and hated. Slow and pricy. The. Willamette valley moved in and were the best change. Cheaper better mbps and ultimately not Centurylink. Don’t go anywhere else for your internet needs these guys got your back.
Walked in, asked questions and got answers without hesitations. Their prices are better than charter. I will be changing to MINET but unfortunately that cant happen until November when the service will be available in my area. I cant wait!!!
Fast, friendly, affordable service and local too! I highly recommend Willamette Valley Fiber.
Great service with more internet for less! Love this company!
They provide fast internet speeds, reasonable priced and support net neutrality! Whats not to love?
Willamette Valley Fiber is the upcoming fiber optic internet service provider in Dallas. The people are friendly, the prices are great, and the service is incomparable.
Wonderful staff helped me saved money, and understand everything I needed to as well helped get my ezvideo set up quickly. I would recommend them to you!
Love that they are local and so friendly.
Great customer service, fast internet. and always willing to answer my questions!