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The Hawthorne
8150 Point Meadows Dr, Jacksonville, FL 32256, United States
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The Hawthorne

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Ge
Review №1

Received exceptional service for a receptionist named Abbey. She genuinely made the move in process stress free and was of great help with any questions I had.

Sa
Review №2

I moved in the complex in June and absolutely love it! Not only have I not had any issues but the community acts like a large family and it’s been super fun with all of the activities they throw. Not to mention the office always answers my questions and calls. The apartment in general is beautiful I especially love the granite countertops. I love where I live! Only really thing I think the community should add is recycling center!

Pe
Review №3

I called and had questions regarding tours, move ins, etc. and your receptionist Abbey was able to explain everything to provide me with the information I was looking for and help diminish some of the stress that I had from moving already. 10/10 I was very happy with how everything was handled as well as the level of professionalism she and everyone have at the Hawthorne.

Di
Review №4

Abbey was very helpful and explained everything very well when I had called to see about the pricing and touring. She was very respectful. Hands down the best leasing agent ! Loved talking to her.

Sa
Review №5

I moved to the great State of Florida 5/2021 searching for a 5 Star ⭐️ apartment complex near buy Great exemplary schools 🏫 for my granddaughters to attend 1st grade and Pre k 4😊. I did my research and found The Hawthorne Apartments. They are very nice and well kept units, beautiful pool and nice amenities. Just missing a swing play area.😆The staff is Friendly and Courteous.. Awesome Customer service👍

Jo
Review №6

I moved in a few weeks ago. I love my apartment. The office staff is so nice and Abbey was so helpful.

Aj
Review №7

So far, my experience at The Hawthorne has been great. The only criticism I have is that there are no recycling bins. Because there isn’t a filtered drinking water system built into the refrigerators, I buy a lot of water which I have to waste the plastic water bottles which could be easily recycled if we had recycling bins.

Dr
Review №8

I used to live in this complex and it was amazing. The amenities were really nice and the staff was extremely welcoming and it was a great location

Er
Review №9

Very pleased with all the professional help I received from Abbey. Totally recommended.

Ro
Review №10

When I first moved to Hawthorne, I loved it. However, when I first moved in I wasn’t provided a valet trash container even though we were required to pay for valet trash pickup. We finally received one and found an inconspicuous spot on our patio to put it when not in use. Never had a complaint until yesterday when I was advised the “lease” states I have to keep it in my apt when not in use. How unsanitary is that. The valet service sometimes doesn’t show up til 11:00 pm. Am I supposed to run to run out and bring it in when they leave now? Maybe I’ll be the one leaving

C
Review №11

Kind, patient and dedicated. We were able to present the application while we were in a different country and with everything and that was not an obstacle for the process to be carried out clearly. Thank you girls for answering our many calls and questions. They are excellent !!!!

Da
Review №12

Great place! The staff always responds in timely manner to all emails from maintenance requests to just general questions. The crews do a great job keeping the grounds looking tidy, too. Its a nice, quiet place to live.

cp
Review №13

The location is convenient. the apartment rooms are very nice and comfortable. The most favorite point is the ceiling height is 9 feet. You feel more open space. the maintenance request response time is about a day. quick.

An
Review №14

The Hawthorne was a nice place to live friendly staff. Recommend Abbey Rose super helpful.

Wi
Review №15

The location is great near shopping and services that make living enjoyable. The quietness of the area and access to roads that leads to accessing other parts of Jacksonville are available. I295, I95, US1 and other roads help in easier traffic.

La
Review №16

I have been living here for about a month now and the customer service is BEYOND fantastic. We are so glad that we chose The Hawthorne. The property is beautiful and very relaxing. We would highly recommend.

Bl
Review №17

Its a great place to live. The apartments are located in a area close to the basic essentials within walking distance. The staff is very helpful and friendly

Ad
Review №18

I moved into the Hawthorne after moving from another complex and I have to say that I haven’t been let down yet. The staff are friendly, the maintenance workers are respectful, and the community is quiet and safe. The apartment itself is spacious with lots of room for storage! Being able to pay rent online and submit maintenance request online make things so much easier!

Ma
Review №19

Ive lived at The Hawthorne for a year now and I absolutely love it! The rooms are beautiful and I love my huge island in the kitchen. Im in a one bedroom. The pool is great and gym has everything you need. I would definitely recommend living here.

Gr
Review №20

This place is beautiful! The staff is great, friendly, attentive, and always willing to help. I can’t say enough good things about this place and would recommend to anyone. The amenities are also great, my favorite being the pool :)

Do
Review №21

Any and all interactions I’ve had with the office staff, Jamie (manager) and Angel (assistant), during the two years that I’ve lived here have been most positive and pleasing. They’re genuinely nice people and really do seem to care.The maintenance team (Evans, Oscar and Camille) are very responsive, skillful and especially pleasant to deal with. And they keep the complex looking great.

44
Review №22

Angel and Jaime in the office are very very understanding. They help in every way possible. Evans, Oscar, and Camille (maintence crew) responds to discrepancies within 24hours which is awesome! Great area to live right next to the biggest shopping centers in Jacksonville. HUGE pool with super nice grills out there. Highly recommend living hear. Gated community!!

Le
Review №23

The front office staff Jaime and Angel are great. They both made this experience so easy and smooth.

Kr
Review №24

Hawthorne is an exceptional property! Very well kept, clean, and maintained. The staff is friendly and always willing to help with anything needed. They care about their residents as well as keeping the complex in great condition!

Al
Review №25

My roommates and I moved from an apartment that flooded five times within a year to the Hawthorne apartments and we are beyond happy with how it’s been the past few months! The leasing agents are extremely helpful and the maintenance team is fantastic. They come within 24 hours and always inform us of what the problem was and how they fixed it.

Ti
Review №26

I truly love living here. I have been here for more than a year and a half. It is quiet and close to Ikea and the Town Center. I have a one bedroom with a garage and it’s the perfect size for me and my dog. Amenities are great. Maintenance comes very quickly and is very polite, even when you call after hours. Emails are sent out routinely which is great for receiving updates. Even with COVID 19, the office still keeps residents engaged with contests or kits to pick up, to do activities at home. My favorite event is when the office randomly hands out a box of pizza to residents coming home.

Ho
Review №27

The office staff is so attentive and Maintenance is always so quick to respond. Oscar is awesome, efficient, friendly and gets the job done. I’m very happy to live here!

Ma
Review №28

Ive only live here a month. Ive had an awesome experience. The office staff and maintenance staff are friendly. The community is nice and quiet and my neighbors are friendly. Glad I chose to live here, just wish I wasnt in a handicap apartment, but Ill make it work.

Er
Review №29

Our unit is beautiful! The size is perfect for a couple starting a family. Parking can be tricky after hours but all worth it. Front office staff is very understanding and will help you with anything you may need. The gym is a perfect size and the pet stations all over are helpful.

Na
Review №30

Hawthorne is literally the best apartment complex I have ever lived in! The staff is super friendly, it’s a beautiful complex with great amenities and they are very quick on responding to any question/request you have.

An
Review №31

This complex is stellar in most regards. Maintenance is friendly and helpful, especially Oscar. Management is professional and courteous. The amenities are also fantastic, especially the pool. My one suggestion is that some more money can be allocated to improve the quality of the fitness center, though the center is already quite nice. The complex hosts a bunch of events and has even given away pizzas! You really can’t beat the quality of these units with respect to location and price. (Having an internal garage is incredible too.)

Er
Review №32

Ive edited my original review because they took care of my concerns regarding my renewal. Heres some insider info if youre looking to live here:Pros:-Clean community-Newer finishes to include granite countertops and vinyl plank flooring-AWESOME maintenance team. Not once have I waited for more than a day to get something addressed. Even then, there have only been a few small items in the year weve lived here that even needed maintenance.- Very nice location- QUIET QUIET QUIET. No complaints on noise.- Did I mention the maintenance staff is GREAT?!- When the amenities are working/ available, they are nice. There were mechanical issues at the pool for a few weeks, but seems like theyve resolved that now.- Unlike other communities in town, there isnt an issue with bugs. I havent seen a roach in almost a year.Cons:- Like all other apartment complexes, parking can be frustrating. My suggestion (if you cant rent a unit at the back of the property): rent a unit with a garage or get home and stay home before it fills up.

Af
Review №33

Been living at Hawthorne for a little over year now and im very happy with my apartment. Renewed my lease last month because of how satisfied i am living here. The service is outstanding, location is very convenient. My guy Oscar is the best maintenance guy to do it. Ive never had an issue that he couldnt resolve. Would recommend to anyone.

Dr
Review №34

This has been the quietest apartment complex Ive ever lived in. Seems like the majority of people who live here are hard working and enjoy their solitude when they come home. The complex is well kept and the maintenance team are on top of every issue. I do recommend living here.

Og
Review №35

Anyone who deals with this management should question every promise that they give. They can easily promise a lot regarding your application and not keep their promise. And then they will just say there is nothing that they can do. If you absolutely have to proceed with this property, ask for everything in writing. Appliances, fees, condition of the place, anything...

As
Review №36

I have never been more pleased with the experience that is provided at the Hawthorne Apartments. The staffs attention to detail of what their residents need is truly remarkable. Angel, in the front office is always so kind and willing to assist with any onsite matters. I could not be happier that I chose the Hawthorne apartments for a place that I can call home :)

Mi
Review №37

We love our apartment layout and overall look. Especially the kitchen. Maintenance is great and the property is beautiful. Having the 2 car garage is worth the extra cost. Small gripe is that our apartment was not repainted before we moved in. Specifically the entryway. You could see all the scuffs, dings, and patched holes. We covered up most of it with pictures. Our biggest gripe we have is the carpet was not in good shape upon move in. It honestly should have been replaced before we moved in. The living room was in good shape and that was it. They did replace the entryway carpet(it was the worst), but the master bedroom carpet has such bad traffic wear, blue paint and other various stains from the previous tenant. Weve tried multiple times to carpet scrub it. We keep getting told they wont replace flooring in rooms with furniture. All in all we plan to renew our lease because its a good size apartment and we love the layout. Just stinks paying the amount we do and having to look at all the carpet wear from the previous tenant.

Co
Review №38

The apartments themselves are pretty nice. Nice upgrades and big space located in a convenient part of town. However I had such a terrible experience with the people living above us constantly stomping and making it unbearable where we HAD to move out after the lease. Im SUPER aware to expect noise from people above it but was ridiculous. Long story short dont live on the 1st story apartment because they did not properly insulate the apartments to reduce noise.Most of the staff was pleasant to work with exception of one who was passive aggressive and super unhelpful. She definitely added to us wanting to move out. She did not properly explain anything and left us having to contact other staff to get correct answers. We still werent able to get a proper end of the lease bill weeks after we moved out. We are not the professionals and this is their job to figure it out not us. Its not right for the renters to constantly call to try to pay their bill and them to never answer the phone unless we call from a different number. Either she really hates helping people or just like sabotaging them to not pay their bill on time...

Dw
Review №39

Really no benefit of staying here, 100 dollar late charge after 3 days is unheard of and the security here is a facade. At least one Gate stays open 24/7. Olympus is lucky this is in the right area because these apartments are barely worth half of what rent is. After all the hidden, late, and extra fees, this place is charges 2000 plus. Look elsewhere if you’re smart

Wa
Review №40

Been here for 4 weeks now and have had an amazing experience so far. From the start Angel has helped me with all the paper work,while I was out of town, and helped me organize everything I needed for move in. They even helped me with my request to have my large packages moved in while I was away. Maintenance is very responsive ! I had a little trouble and they over at my place within minutes to help me out.

Al
Review №41

Our family just moved in this past weekend. We absolutely love everything about it.. from the staff to all the friendly neighbors! Veronica has been absolutely wonderful since day one with helping us find our new home. Joan is so sweet and has been so helpful with all our questions and needs. They are always there to answer any questions we have to to help us feel welcomed in our new neighborhood. Robbie has been so helpful with anything that I may have called about for maintenance. One of my light bulbs went out in the kitchen and he was at my door within 20 minutes to fix it. He also helped me out with bringing my big gallons of water that was delivered today in since I could not carry them. We have only lived here a few days and we feel so welcomed and feel so at home. Best place to live and so beautiful. Inside and outside! We are in love with our new home and so excited to be part of The Hawthorne community!

Mi
Review №42

I lived here for about a year when I first moved to Florida, the apartments they show you arent the ones they end up putting you in. We got placed in apartments torwards the back with loud neighbors and roach infested rooms. Every morning I would wake up and find roaches in my room and bathroom. Also bees infesting the closed in porches. These apartments suck for how much they charge you.

Gr
Review №43

This complex paints a nice picture when take a tour of the model unit. However, this is just the start of the story. It has only been a month and we regret signing a lease. The staff do not know the answers to simple questions. They will not notify you ahead of time if you have a service request so that you can make proper accommodations for your pet.The cleaning prior to moving in was nonexistent. We had to have our kitchen facet replaced because it was rusted out. The handle on the refrigerator had to be properly replaced because it was SUPER GLUED on.The business manager is the only one that knows anything about the property and how it functions. NONE of the employees in the leasing office follow through on any requests. The phone is rarely answered and you are lucky to find someone available if you walk in.They are incompetent and know nothing about the property.The upkeep of the community is pathetic. Landscaping is nonexistent and the dog park they advertise is a small fenced in area around the DUMPSTER.During the application process you are required to verify that you do not have a banned bread. Including pit bulls that many of the residents have. Im not sure why you bother having banned breads if it wont be enforced.Overall, do your research. If experiences/details like the ones listed above are of concern to you, look elsewhere. We regret not taking a second look and wish we had signed a lease at another property. There are many comparable communities at this price point that can meet simple expectations. With the amount of properties that are opening in this area, its clear the Hawthorne will be a bottom tear choice very soon.

an
Review №44

Staff has always been helpful- from the day I moved in. I have worked with them many times since move in. They email back IMMEDIATELY and they make sure everything is taken care of. I have nothing to complain about with this apartment complex. If you want a great place with everything close by this is the place for you!

Ca
Review №45

I️ have lived here for a little over a year. I️ liked it so much decided to transfer to a one bedroom. The maintenance staff takes care of any issues same day! Office staff is awesome, Veronica always processes my requests immediately and management really knows how to please it’s residents. I️ love living here, I️ see myself staying for a few more years.

ch
Review №46

I have been living here with my family of 4 for almost a year and absolutely love it here! Very quiet place, extremely professional and courteous staff! Food trucks on Thursday, if you don’t feel like cooking ;) Repairs done usually on the same day! Lease with confidence people! I know I’ll be here for a couple years :)

Ta
Review №47

If you are looking for a small, quiet, and accessible place to live, this is the place for you. The Hawthorne is a small complex, with great amenities, with a luxury feel inside and out. Since the complex is small, the staff knows who you are and the complex is generally calm and quiet. The units are spacious and have up to date appliances. You are walking distance from just about everything you could need. Being only 10-15 minutes from the town center and UNF, this complex is great for all people looking to live in Jacksonville.

Do
Review №48

They almost kicked us out because out downstairs neighbor continuously called on us because we “walked too loud” how are we supposed to control walking? If that’s a reason to kick someone out then you should build better buildings that have better insulation to help get ride of that sound. Also who moves into a first floor apartment thinking you won’t hear people walking? Like that’s common knowledge. You should not accept ridiculous noice complaint calls. They called on us one time and we were all watching a movie. Like how much quieter can we be. And the management blamed us the whole time and gave us a 7 day notice because of our excessive noice complaints. You should never kick someone out because of a word of mouth disagreement. No proof that we were being ridiculous or anything. Just them calling. I do not like the way it was handled.

Ne
Review №49

WORST PLACE EVER. STAY AWAY. MOLD INFESTED. Kids health was affected and was ordered by management, from maintenance that my kid couldn’t stay in the room and they placed a dehumidifier in the room. I have all pictures and time frames. Please stay away. Management suck and are liars. Stay away from Olympus Properties.

Ri
Review №50

Beautiful apartment in a nice, safe clean neighbourhood. There are great elementary and middle schools just walking distance from the apartment...Service is great..apartment is nice big beautiful..with with a modern look and modern appliances. ..they also have a good kitted out gym.... only down side is the walking closet are in the bathroom...water pressure is kinda low

n
Review №51

These apartments are amazing! I love the clean environment, they are by great schools and nice shopping centers. The ladys in the office were amazing to, very welcoming and veronica answered all of my questions with a smile. The plus side to they are a gated community

Ev
Review №52

I have viewed this apartment complex, and the staff was excellent. They took there time and explained every item within the property. I enjoyed speaking with Mrs McIntosh and her staff made me feel at home.

ga
Review №53

This was by far one of the nicest places Ive lived. My husband and I enjoyed that it was built in 2013 so everything is fairly new. I also like how they seem like condos instead of apartments, giving you more privacy. The only part that we loathed was parking. We could never find parking near our apartment and often had to walk long distances to get to our place. The staff was not very good at following up with us about some issues we had and I had to always be the one that followed up on issues.

Le
Review №54

I love living here. I have had a great experience with the staff and neighborhood. Very safe and convenient location

La
Review №55

We lived at Hawthorne for a little over 2 years, and our overall experience has been overall terrific! Both, office and maintanance staff have always been very caring and prompt in addressing any issues we had during our stay.

Cl
Review №56

Beware of hidden feesIt’s kinda hard making a negative review but I hope this helps someone in the future. I lived there for 2 years and had minor complaints compared to other tenants. There was a mold issue, but it got resolved after a couple calls. If you have a pending ticket they will knock on your door but even if you don’t answer they will go in and do their thing. I woke up to people fixing stuff in the apartment multiple times. You can try and complain but they say It’s necessary. Very scary to say the least. I had to get a security system to, at least, get a heads up or know when someone was in the apartment. The biggest thing was the final account statement bill. I was warned that they would find any excuse to charge anything one last time so I took great care of the apartment and made sure when I left it was spotless. They still charged me 135$ for some lint in a drawer, a crumb in the microwave and a invisible stain in the carpet. The worst part was that they sent me a picture of the lint, the crumb and the carpet(no stain). I confronted Katalina Guenther with the pictures and she was so embarrassed that even I felt bad for her. She stutter thru some unconvincing explanation and offered me to lower the bill. If you decide to pay the excessive rent(with the average 6% yearly raise) you should be prepared for the final account statement bill.

L.
Review №57

Dog poop everywhere. Wherever you look. Wherever you step. Nobody ever cleans it. A perfect chance to study gradual natural decomposition processes.

Pa
Review №58

I have lived here since the complex opened. For this to be a new property the upkeep is horrible.Robs review was extremely accurate.Maintenance is terrible, they spend their day speeding through the complex with their legs hanging out of the golf carts. The review stating that all you get is a quick knock and the maintenance guys are in your apartment is 100% accurate.They have never power-washed these buildings. There are cobwebs and hornets nest etc all over the place. The yard people blow debris all over your car and onto your porch and on the sidewalk. They do not clean it up.I guess when the place was built they went with the cheapest AC units known to man. I have had more AC issues in this place than anywhere in my life. It is constantly broken or not properly blowing air. They never change the filters.The fixtures in the units are cheap and therefore rust, I was told that I need to shower with my ventilator on in order to avoid this happening. (Huh?)The business area is constantly down and you do have to email personal documents to them and then they print it.My apartment as well as two of my neighbors have mold. They have come in and painted over it. They did not treat it. It is coming back.This is a newer property with a lot of competition as far as newer complexes and the upkeep sucks.I am moving in August. Thank God!!!!!!!

El
Review №59

Great place to live Ive been Here since the beginning and have no complaints. The staff is wonderful. Highly recommend.

No
Review №60

Unprofessional and knowledgeable staff. My husband received an order to deploy and we had to hash it out to end our lease early. They had trouble understanding the language of the order and therefore denied it initially. A nice touch was added when they told us that National Guard does not deploy, therefore your document cant be real. Please take a moment to laugh at that ignorance. It was finally approved after several arguments.Maintenance is scheduled over a period of days. For example, if scheduled Monday through Thursday, a man can walk in at any point of the day (business hours). A very quick knock is the only warning you get. I woke up on several occasions to men walking into my room while asleep in bed. I complained and was told, thats just the way we do things. I guess the word liability was never introduced to these people.They also create phantom charges for example; I received a notice that we owed $300 for a pet fee. Not only was there no pet, we had already moved from the premises.We also dealt with bug infestation, poor appliances, overpricing and the entrance is dangerous. Ive narrowly avoided many accidents when going to work in the morning due to the poor design of the exit.Save your money and your frustration.

Ma
Review №61

This place is super quiet and relaxed is great and everything, but I think they have to improve the cleanliness of the grill areas, pool and especially the gym that I go every day and find it dirty everywhere especially the machines and the carpet...

Ro
Review №62

Stay away

We
Review №63

The apartments are beautiful, and everyone Ive met so far is nice. Very well lit at night and its away from the main road so its relatively peaceful.

Ba
Review №64

I have also lived in this apartment since it opened! Staff have always changed and most have not been very nice! Parking has been worst problem for me! I barely was able to park by my apartment. I also could not wait till august to leave that apartment! I would not recommend this place!

Da
Review №65

Worst apartment complex Ive ever lived in, and Ive lived in Jacksonville for awhile. The staff is very rude and they dont help with any issues that you come across, they are only there to make the money. I had bed bugs in my apartment and they not only didnt help me but accused me of lying about the situation. Im so glad Im moved out and in a better place now. If youre smart dont move here

An
Review №66

The office staff was very nice. I was visiting my cousin this weekend. I am going to move here as soon as my lease is up.

Ca
Review №67

The leasing Agent Veronica is the best she made my stay there the Absolute best and goes wayyyyy above and beyond for the residents she ROCKS

M.
Review №68

This is long overdue. But I wanted to wait and observe first. Minor concern when I moved it but not a big deal. They fixed it immediately. I do think a closer eye to small detail might be needed by who ever they use to prepare an apartment for the next tennant. But nothing major. Its quite here. Close to everything important. Sam in the leasing office is beyond great. The entire leasing office staff in fact. But I worked closely with Sam. I wish the floor was thicker so I dont hear my neighbors garage open and close from my bedroom thats above his garage but its not too much of a bother. And I moved in with no pest. Have no pest. I cant think of much else to add or comment on right now. Lived here over 90 days now. Im likely to renew my lease thus far.

Da
Review №69

Quiet and clean area. 200meters from shops and restaurants. 25 minutes from the beach and downtown. Swimming pool and gym center.

Ja
Review №70

We just moved in a month ago; really enjoy convenience of the area. The property manager Joan is alway helpful.

Mi
Review №71

The 2 front office ladies are so irresponsible, Im not sure how they got their jobs. Right now, I havent received my mail because they told the mail carrier I moved out already, when I didnt. A weeks worth of mail, was never given back to me. (That was a month ago) It happened again so I went to the front office to ask them to fix it, and theyre telling me that I gotta fix their mess, not them. Whether you own or run a business, if you mess up, you have to own it. Even if its another persons fault. Your business should still own it, not blame a customer and make the customer fix it. You would think two grown ladies that run an office would be more responsible than a 29 year old but not the case with this place. Do yourself a favor and take the $12,000 to $15,000 you will spend during the year and go find a more responsible place.

An
Review №72

Love this place! And the staff is awesome! Youll love coming home to the Hawthorne!

Si
Review №73

This place IS TERRIBLE !!!!DO NOT MOVE HERE!Property manager Marsha lol, they switch every couple months, left our window unresolved for three weeks, in the summer with a child that was 14 months old.Super convenient.Especially bc I literally Have the SAME JOB AS HER. It wasn’t until my BOSS called her and made a statement that this was unacceptable. &&&guess what ???? it was fixed the same Day my boss made a huge compliment. Imagine that ?! But the excuse was the V E N D O R ?????? Nope.After multiple complaints from us as renters......Bc we didn’t want to pull the “ I do the same job as you card” our window was FINALLY FIXED.So, Image. Hot. Summer and sticky, obv due to the Florida heat. But that’s not where it ends. Parking is terrible which isn’t due to management but nothing is being done about it. We just get tickets for attempting to park where ever we are able to as residents in the community we pay rent at. Oh but it doesn’t even stop there. Trash,trash, trash, trash E V E R Y W H E R E here are pictures. This place is cheap and you do not want to waste your time in this community. Go to Sola. It not onlyWon #1 in Folio but the property will never let you down. We’re paying out of this lease and moving there ASAP ! 8074 gate parkway west 32216

Se
Review №74

Awesome!!! Thats the beast way to explain my apartment and the staff in the office!!! Everyones so sweet, and when I did need something repaired they took care of it quickly!

Jo
Review №75

Veronica is a great leasing agent and gives great tours . Very knowledgeable about all the questions I had.

Ki
Review №76

Great property great staff the manager joan was very helpful and sweet with all the question i ask about the property thank you so much.

Pr
Review №77

This community charge for everything even keeping the trash can outside. Be aware before moving to ripoff community

Ro
Review №78

While the apartment complex has a certain European feel and the apartments are newer than most, the maintenance has gone downhill compared to 2 years ago.It takes forever to fix property issues (sometimes up to 1 year in the case of the pool gate sensor not working or the water sprinkler flooding causing mosquitos) and routine apartment issues get dismissed (apparently its normal for my AC - not heater - to heat the apartment up to 99 degrees if I have a dirty filter; however, they dont bother changing the filter now that they noticed it was dirty even though its included as a service; its also ok for my dishwasher to keep water and grow mold). AC issue still happens sporadically, even with a clean filter (shocking).Property has changed ownership and property managers several times. Apparently we cant use the business center printer because of a few bad apples so we have to email it to the front office and they have to print it. Other properties dont have this problem. Dog owners are increasingly not picking up after their pets, leaving horse sized poop in the walkways too.I wouldve given this property 4 stars in the past (minus a star for slamming doors and apartment design nuances), but now I didnt give it 1 star because at least its a newer property in a great location.However, IF youre still going to rent here because of the great location, Id appreciate the referral so we can both get something off our rent! 😄Update 16-June-2016:Was invited to sit down with new Property Manager named Joan based on my review. She was aware of the issues I mentioned and shared with me her plan to remediate things - both, with my unit, as well as the property overall.So far, I have seen some positive changes - some very quick, others I can see shes making progress. For example, pet bags have been replaced 1 day after running out and pet trash every week - MUCH better than waiting 1 month!I upgraded my review from 2 to 3 stars and will revisit again in a few months.

K
Review №79

Very wonderful place to live. The staff is great and very helpful.

He
Review №80

Beautiful property and Joan the new property manager is delightful and getting things down.

J.
Review №81

Great location, clean and new apartments. people are friendly. gym is great!

Do
Review №82

The staff are great and always willing to assist you with a great smile and attitude. The Hawthorne is the way to go!!

Li
Review №83

This place is changing for the worst during the storm the fire alarm went off and I was stuck in my apartment listening to the alarm buzz for an entire day with the storm raging outside. No assistance from management.. Im ready to break my lease this is the 2nd time this occurred!

Ti
Review №84

Great staff they have really great layouts and a nice property

Ro
Review №85

The apartments are beautiful, and everyone Ive met so far is nice.

ma
Review №86

I live near here, looks like a very nice community.

Pa
Review №87

A smaller apartment complex, but comfortable and a good location.

St
Review №88

.this is for Robbie who has always given us his best

Sa
Review №89

Daniel in the front office is very kind and helpful

Ja
Review №90

Very nice and quiet residence love it!

Co
Review №91

The office staff was amazing when I toured the property

Se
Review №92

One of the best apartment blocks around the Jacksonville area

To
Review №93

The Hawthorne apartments is a wonder place to stay the property is amazing

Ja
Review №94

Very quaint and beautiful! A must see!

Bi
Review №95

Great place absoublty the best staff

Qu
Review №96

Nice place to live.

Ap
Review №97

My brother lives it and it is awesome!!

I
Review №98

This is not a non-smoking community, so if your neighbor smokes, the management wont do anything (even if you have a little one)

Ad
Review №99

The place and only apartment complex I will ever live at

Ch
Review №100

Nice place

Information
78 Photos
100 Comments
4 Rating
  • Address:8150 Point Meadows Dr, Jacksonville, FL 32256, United States
  • Site:https://olympusproperty.com/apartments/fl/jacksonville/the-hawthorne//?utm_source=GMB&utm_medium=organic
  • Phone:+1 904-419-9278
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:1–5pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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