This was the best customer service experience I have ever had at a nail salon! I was very impressed with the care of the nail technicians and how friendly they all were. The salon was taking every precaution to serve customers in a safe manner during COVID. I really appreciated the technicians checking in with me to make sure I was doing ok, the time spent to really dig out my ingrown toenails, and ensure that I was satisfied with entire visit. I highly recommend this salon!
Elite Nails is simply the best nail salon around the Iowa City and surrounding area. The owners go out of their way to make sure their customers are completely satisfied with the quality of work performed. My daughter just got her nails and toes done for prom and couldn’t figure out what to do with them. The owner ended up hitting it out of the park for her! Thank you so much! Madison’s nails and toes look fabulous and are going to match her prom dress perfectly. I just wish I took a better picture because the one I did take really doesn’t do her nails justice, because they look stunning!
I walk in they never asked for appointment it was not sign m in the door that says “appointment only” I requested manicure and pedicure they say sure pick a color, and take a seat a few minutes later people started showed up, and they started attending them and just overbooked the salon, they work on me for little bit and go started with someone else, it was ridiculous the wait, so I decided to get charged and just get done, the lady I think is the owner very rude tell me that next time I should make appointment, well she didn’t have a sign in the window she welcomed me when I get there and never asked for appointment the reason was I’m a color person, and I get treated different because my money is too poor for them business, they don’t make the other people wait like they did it for me and they don’t asked them for appointment besides 1 person when they have 6 people and 3 employees!!! Don’t waste your money on a place that don’t appreciate diversity and everyone’s business!!!
Such nice women! Things were really reasonably priced. They did a wonderful job. Highly recommend.
Flawless mani/pedi and customer service was wonderful as well. Thank you so much!!
The best nail service we have had in the Iowa City area. They were professional and the gel nails have lasted with no chips or peeling👍🏾👍🏾
I arrived for a gel manicure and waited for over an hour and 20 minutes before deciding to leave. The woman who acknowledged me stated it would be 25 minutes. After an hour there were still 2 more people that had come in for later appointments who were being helped. Finally I decided to go and the woman simply said “ok, sorry” as I walked out the door.
This woman is so authentic and kind! Did her best and expressed herself through her art:) made sure i liked them before we were done and had great conversations with me. This place is clean and cozy, highly reccomend.
This is the only place I go for my nails. Phong is THE best. They always find time for me, even if I call last minute. Quick, efficient, professional, clean.
Great place! The nail tech gave me her full attention and asked me multiple times throughout the appointment if I liked the shape and color and made any adjustments asked for. They took their time and made sure everything was perfect. It was an amazing experience!
The best place in Iowa City. They have been very careful with the covid situation. There work on my nails is perfect and they are always very polite and nice to everyone. There is very relaxing music, everything is very clean and in the best shape. I tried different places in Iowa city and I had horrible experiences. Elite Nails is my go to since I met it!
I drive from Oklahoma to get my nails done here. They are amazing. The pedicurist gets my ingrown toenails and massages my legs until the tension is completely gone. The owner is personable, remembers my name, favorite colors, etc. Their CoVid procedures make me feel safe and respected. I highly recommend this business.
Our experience here was awful! Came in based on reviews, and let me tell you, they are not accurate! You get tossed around from person to person and chair to chair. This pedicure was nothing short of a foot soak and polish change. They didn’t remove any dead skin. The entire pedicure took a total of 15 minutes. Worst experience ever. I suggest going elsewhere!!! Then we were quoted one price over the phone and given a different price upon ringing out! Unacceptable!!! I don’t know how these people are still in business. Just awful!
My daughter and I have been going to Elite for years and you wont find a better salon anywhere. Phoung and her staff remember everyone and what colors and styles they like. This business offers exceptional service and they are doing a great job of keeping their customers safe during the pandemic. Thanks ladies!
I have never had a bad experience here. The staff is wonderful & inviting & my nails always look amazing after. I get numerous compliments on the shape and style of the fake nails I get & I love to recommend Elite Nails over and over again!
I only got my nails done here one time, and it was for my wedding. It’s now 10 days later and a hand washed 289 chargers since my wedding and my nails still look perfect! The owner lady was super nice and did my nails exactly how I wanted them for my wedding.
Very clean and hygienic, felt very safe. Staff was also friendly and professional, my nails look amazing .
This is the best place in the area to get a manicure. They take great care of you and get you out fast. You are always greeted right away and they make you feel at home. They do get busy during the school year. I’m guessing it’s because word gets around that they’re the best! But they always manage to squeeze you in.
I had the best experience getting my nails done. I felt welcome the minute I stepped into the salon. My nails look great and I will definitely be going back.
My daughter and I went for fun and hadn’t had my nails done in 20 years but I will from here on out!!! They did an amazing job and paid a lot of attention to the details! Fong was so nice and look forward to going in a couple of days!
I would highly recommend this place!I went in this morning Hoping I would get someone who took their time and was good at what they do. I have had bad experiences with several places around town.Elite nails by far exceeded any other nail salon I have ever been to!They take the time and perfect the job. Which is hard to find around here.Highly recommend if you want exceptional nails!
Very accommodating, professional, quick and its clean. I wont go anywhere else.
Great service at great prices. The COVID precautions in place made me comfortable enough to get my nails done.
They were wonderful, my nails looked great. Very friendly. got in and out quickly. My nails are still looking fresh after a week.
Elite Nails is a wonderful business with exceptional customer service. Family business. Pay no attention to the few poor reviews here. They obviously dont understand how hard this family works. The staff are attentive and the place has a very large group of regular customers. Everyone knows your name and your favorite colors!! Absolutely the best place in town.
This was my second time ever getting my nails done. I had originally overspent for a dip coloring at a different location and was hesitant to try again. I saw the reviews for this place and decided to take a chance. So thankful I did! They were so patient with me and helped me find the right option for my nails. I should also mention that I showed up a half an hour before close and they ended up having to work after close with me because I didn’t realize how much work it took to remove the dip. Thank you for everything! I highly recommend this place.
Absolutely wonderful, my nails look perfect and they are always friendly and welcoming. They pay close attention to detail. I came here before my wedding and they did an amazing job. Have been to both Van and Phoung and they are phenomenal. Perfectionists and they last so long without chipping. Highly recommend!
I have always had really good luck getting my nails done here. I always get the no chip manicures and they hold up really well(at least 2 weeks) the few times I have chipped the polish opening a jar or something they have always been very willing to fix it and been nice about it. They do great work!!
Absolutely love coming here! Everyone is sweet and hard working. I have never walked out with average nails, they are always perfect! Great prices, great service, and an extraordinary experience.
So great. This place is a whirlwind experience, but they do a phenomenal job and are so nice. Great attention to detail. I smudged a toe and came back and they were once again so friendly, not annoyed that I smudged their work. Would recommend
While moving into Iowa City I absolutely trashed my hands and feet. They were atrocious and embarrassing so I went to Elite hoping their high reviews would hold up and help me, and they did just that!Im a pretty mellow cat, not easily bothered and pretty patient, but this business surpasses all expectations! The whole team is wonderful but the main owner lady is so personable and sweet! She cares SO much about you truly being happy with what you are paying for (and absolutely amazing prices compared to places Ive been in Cedar Rapids... I would never expect Iowa City to be cheaper.) Im so happy with my experience. Great color choices, great service, great prices, they have my loyalty for sure.
Fantastic place. When you get your nails done here you will find that they know you. Everyone talks to each other as though they were having a party at home. Very friendly, very responsive, and the best selection of non-chip nail polish. All in all a fantastic place to get your nails done!
I went there for the first time Monday, desperate to have someone take care of what I’d taken to calling my “hooves.” They took me without an appointment, and while there were no magazines for me to read while I waited, I didn’t mind, because the easygoing laughter and conversation between the manicurists, pedicurists, and their clients was such a joy to listen to. Each pair was friendly, knew about one another’s kids, etc—it’s clear clients have a real loyalty to Elite Nails, and that was a good recommendation for me as I waited. Then—my pedicure! It was thorough, quick but not too quick, and I love the color. No chips yet—and while it’s only been three days, my boyfriend and I went camping, hiked, and to the beach—like I said, I usually have hooves. My nails still look perfect! Super happy with the service.
I have come here three times and it honestly gets so much better each time! I dont even know how its possible because my nails look perfect every time! I found my new place here in Iowa!
Love everything about this place. From the staff to the amazing prices everything is great. Iv been going to Elite Nails for the last 4 years and dont plan on ever going anywhere else.
Loved my first time coming here and plan on coming back whenever I need acrylics done. The ladies are very kind and do an excellent job!! Can’t recommend it enough!
I have been coming here for years. Really appreciate the high quality manicures and pedicures. Wonderful people. Would not go anywhere else!
I get my nails done here every other week. They are helpful, fast, and do a fantastic job! It can get busy here, so make sure you have some time to spare. My favorite spot in town!
This nail salon is top notch. I moved to nyc and am still struggling to find a salon as good as Elite nails. The entire family is so friendly, hard working, and talented!
I have never had a bad experience and can’t say enough about them. I highly recommend them!
2nd wonderful experience here! I came in with only an hour and horrid toes/nails! I only had an hour to get them done so I wasnt expecting much, just to get my nails to look better than they did. My nails look wonderful even when they were on a time frame! I left feeling wonderful! Thank you Elite Nails!
Ive gone to Elite for years including for four homecomings, five proms, spring breaks, and even just for a girls day out. I have NEVER had a bad experience no matter if it was super busy at the time or not. I have gotten pedicures, shellac manicures, and acrylic sets. They are so polite and always do exactly what I want. I have tried other nail salons and am never even close to beings as pleased with the people and results of my nails as I am with Elite.If you have ever had an issue with your nails when you get them done at Elite, its most likely your fault for not following through with what they tell you to do, i.e. not letting them dry long enough.I will not go to another salon besides Elite to get my nails done.Good service, a family oriented place, and awesome service for awesome prices. What more could you ask for?
Very friendly staff, great service and great prices.
I was very happy with my time there. Phong did an excellent job and was very nice. Definitely will be going back!
Ladies are nice and my French pedicure looked real nice. If you have tried getting a french pedicure at several other places, than you know the struggle is real finding someone who is good at it.
Always a pleasure going there. Owner always remembers my name, no matter how long its been since Ive been there.
I came in the day sorority recruitment began; it was packed!! The staff did an awesome job going back and forth to accommodate the much higher amount of people. While it took about an hour and fifteen for a pedicure, everyone there did a great job! And, its 5% off when you pay in cash
This is an incredibly good business. The staff are experts at thier craft, warm and friendly to a fault, and the Gel Nails I get there are absolutely perfect when they get done with them. Just dont go if you are in a big hurry, because it takes time to get them done right. I will never go anyplace else in Iowa for my nails!!
Very good job, excellent... I love my nails again
Staff are always so friendly and do a great job. Sometimes it takes a while.. especially if they are busy but that doesnt bother me. Id rather them take their time and do it right.
Warm, welcoming women that take care of their customers.
Have been going to them for years. Love the hospitality, and managed very well. The owners really know what theyre doing for no chip and natural looks.
Elite Nails is hands-down the best nail salon in Iowa City. The staff is always friendly and considerate, and always make sure the customer is happy with the end result. It is awesome to know when you walk in the door that your nails are going to look great when you leave.
I always go here. They remember my name and are always friendly. Great no chip manicures with tons of colors. They even remenber my favorite colors.
Terrible terrible service! Do not go here! My daughter told them that she needed to be finished in 2 hours for a mani and pedi. They said that would be no problem. Her pedi was fair at best they didn’t even cut her nails down, They took her dipping powder off her fingers and kept telling her“ we have time!”” They kept allowing new people in and never had time to polish her nails! DO NOT WASTE YOUR TIME OR MONEY HERE!!
Ive gotten my nails done here for homecoming, prom, my senior recital, and just for fun too. Always happy with the results and the staff is super nice.
Worst nail salon I have ever been to!!! I would never return nor suggest anyone to go to this salon. It took 4 hours to complete my nails and felt like I was being tossed around since I had 5 different associates doing my nails. They would complete one step and them leave me sit for 30 minutes while they took a new walk in. I have not even been home for two hours and my pedicure has already chipped and smeared due to the procedure they told me to take with my toes. They are refusing to fix it and clearly do not care about their customer service only their money. Terrible, terrible service!!!
Only place I’ll go! These people really care about their business and give their best efforts every time! Elite nails is the place to go.
First time I got my nails done! They were awesome
Best manis and pedis in Iowa City! I absolutely love the staff and couldnt imagine going anywhere but here.
Very professional, great customer service. Decent prices.
Best mani/pedi in town. Family owned. Clean & well managed.
This shop is great and precise.
Not bad and quick service
Spend more time with your customers
Always the best!!! Love everyone there!
Great staff
Always do an amazing job!
The best in town