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Best Nail & Spa
4540 S Emerson Ave, Indianapolis, IN 46203, United States
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Best Nail & Spa

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J
Review №1

Appointment necessary since covid. You may have to wait despite having an appointment. Staff very pleasant, skilled and do an excellent job.

La
Review №2

The ladies were very nice and did a great job!

Bi
Review №3

Did an AMAZING job! Listened 2 what I wanted & helped me w/decisions when I cldnt decide. LOTS of options. The lady who did my Pedi was a lil slow & didnt do as well as id prefer but she wasnt horrible. The lady who did my full set was AWESOME! Repeat business 4rm me 4 sure!

Ar
Review №4

First manny/pedie...it was excellent

Me
Review №5

Khao is always fantastic! On time and always does a great job! Great conversation as well. Highly recommend you ask for Khao.

Da
Review №6

Best nail place ever! Will continue to go for many more years to come! Love the atmosphere and how they care about their clients ❤️

Pa
Review №7

I’ve only had my nails done for 2 weeks and 2 days after they were done my nails started coming off. I’ve used the dip nails for years and have never had them do this

Ke
Review №8

Best Nail & Spa is the best! My nails are always the perfect shape and length and I never leave disappointed. I highly recommend asking for her!

Li
Review №9

Qua did the most amazing job at my feet. He was patient and kind. Will for sure be going back!!!!

Sa
Review №10

Love the work and people r great

Do
Review №11

Very nice!! Great service, pretty shop😊

Ja
Review №12

This place has mice!! After walking into my appointment I was directed to wait a bit longer because they were understaffed and as I was waiting I seen a baby mouse. After telling them they acted as if it was normal and opened the door to let it out and after moving to the pedicure bowl to soak my feet I seen 3 more mice running around, almost chasing each other. This is extremely non sanitary, especially considering that is a restaurant connected to it that is also probably infested with the mice as well.

D
Review №13

Amanda is amazing! I had to go somewhere different but I am booking now with her!

Sh
Review №14

Some people that work their are rude for no reason. Won’t be returning

Er
Review №15

Great service everyone was nice and they did a great pedicure

Bl
Review №16

Came in added our names to the list and was told it would be an hour wait we left our number as you do and asked if they would call while we ate next door after an hour went back saw a few of the guests that added their names j us where in chairs and they said again hour wait after waiting again we come back and people on the second page where in the chairs so we left poor service Id pass if you wanna save your time. On Monday btw not even a weekend.

Ta
Review №17

Khoa was awesome! Nice, helpful, and great customer service!

Je
Review №18

Ive Been going here for years for my nails. Always happy when I leave.

le
Review №19

WONT GET MY NAILS DONE ANYWHERE ELSE!!!! Kristine does my nails and i will Mr never go to anyone else!!!! She makes sure her work is perfect ☺☺☺☺☺☺

ki
Review №20

I love my nails. I have gone twice, two different techs. Jackie and Kuah. Both were wonderful. Asked what I wanted and did exactly that. During this time of Covid they had partitions between you and them and other guest. I wouldnt hesitate to go. I have found my new nail home.

Me
Review №21

Very clean professional friendly and spacious...Lynn will give you the best pedi EVER!!!! I will drive from Indy for another one next month

Et
Review №22

Wonderful experience the staff was very knowledgeable,nice and efficient

E.
Review №23

I had a great experience with Trang. Very polite and friendly. I got a pedicure and a fill, she did an awesome job! I will definitely return!!

Ve
Review №24

Mother daughter nail day. My daughter got a full set and I got an overlay. We were very satisfied.

As
Review №25

Our family has been going here about 5 years now, we love it!

Am
Review №26

Super nice and my nails looked great!!

Ra
Review №27

This place is IT!!! I had been to Vegas nails and not only did they not talk to me at all, my nails came off in a week so I came here.They have so many colors! I am super happy and they were so friendly I felt at home . I will be back for sure !

Be
Review №28

I had a 11:00 am appointment and arrived at 10:50 am. I walked in and at 11:20 I walked-out. I sat and waited and no one even acknowledged that I was even there. A very poor way to run a business. I will never go back there again

Sh
Review №29

This was my first experience with this place, and I was not disappointed. They were efficient, but still attentive.

Je
Review №30

Great service and people were so friendly.

do
Review №31

I had never gone to a nail salon to get my nails done and Trang was very understanding and patient with my lack of knowledge while giving me a full set of acrylics. She regularly made sure that I liked what my nails looked like up until the final result. She’s very good at holding a conversation and I love my nails. I also spoke to Dee for a bit and she’s also very sweet. I’ll definitely be coming back to get my nails refilled.

Ja
Review №32

I took my mom here for a pedicure. I had never been here but I wanted a place close for my mom. Dee helped us. My mom is 89 and needs a little assistance. Dee was so nice and professional. She helped my mom pick out a color, took her time and was genuinely interested in making sure my mom was happy! Yes, we will be going back to Dee at Best Nail!!

Da
Review №33

These guys were awesome.Love the nails

Ya
Review №34

Great Customer Service, many services and variety of colors

Ri
Review №35

I have been hearing if this place.It seemed that anytime I asked someone where they get their nails done they would say Best Nails in Beech Grove.Id think to myself I am not driving to Beech Grove to get my nails done.Here I am, driving to Beech grove to get my nails done 😍Im hooked! Theyre amazing

ke
Review №36

The quality is awesome and the nail techs are extremely knowledgeable about what theyre doing. I wont go to another nail salon!

Ju
Review №37

I had made a appointment 3 days ago for today at 12pm . Arrived on time with a few minutes to spare. Checked in and said I was here for appointment she said just a few minutes. At 12:15 I asked how much longer since I was on a break from work. I lady came from the back I assume she was the owner or manager and I explained that I had made a appointment and at this point it was almost 20 minutes past . She told me 5 more minutes and when I said I would not have enough time she said I could do my nails and come back this evening for my toes. I left the salon super disappointed, I had moved my schedule around at work to prepare for this appointment and cant just go anytime I have a three year old that I pick up as soon as I finish work every day . Very unprofessional and rude they never even said sorry we are behind or anything.

Je
Review №38

Great service nice people very friendly i would highly recommend this place . and definitely will be coming back

Tr
Review №39

Wow exceptional work

Da
Review №40

Favorite nail shop in the city!!!

Je
Review №41

Only place I go to get my nails done. Dee is awesome!

Mo
Review №42

One of my favorite nail places as they always do so good.

Ch
Review №43

Dee was awesome. The price was great and everyone in there was very friendly.

Ti
Review №44

It was amazing, small but sweet. My nail tech got to me fast. And enjoyed our conversation. Prices was topical.

Ba
Review №45

All employees were super nice and friendly with all guest in the salon.

cr
Review №46

Always does a good job ! I see Khoa and he always puts a smile on my face and I leave with beautiful hands and nails.

Ma
Review №47

Nail tech was good, although very talkative. That might be why my fill I took longer than usual. A HUGE selection of gel colors. Cost was more than my usual place, hence the 4 stars.

Mo
Review №48

My boyfriend and I went here for a pedicure. It was his first one. He loved it and so did I. They take their time and really work hard. The results are amazing! You may have to wait a while but its worth the wait. Love the upbeat energy of the staff. They are quite funny too! I highly recommend this place.

Vi
Review №49

I LOVE THIS PLACE!! Jackie is the best tech and I just love her! We have so much fun when I go there talking about everything under the sun. Shes gorgeous and witty and does the greatest job on my nails Ive ever had done. She has helped me to strengthen my nails and they are growing faster than they ever have and are so healthy and pretty. Thank you, Jackie!!!

Da
Review №50

Your nail salon is a joke . When Best nails first opened I loved this place . I went there for years . Now it’s a different story, the place has went to h**l . It’s way to busy to small an they go way to fast . There’s about 4 nail techs in there that are very rude an don’t respect there customers . How can you send someone out of there with nails that are shaped incorrectly nails longer than others an look horrible an yuu day they look good ? From my point of view you need to get a bigger place, learn customer skills an learn how to do nails . Your losing a lot of business over this . One things for sure I won’t be getting my nails done there anymore . Once your rude to me I’m done an I will spread the word to others cause women pay good money to get there nails done an I’m not gonna let you screw over the people I know .

An
Review №51

I love this place!!! Im from California so Im very picky when it comes to getting my nails done but this place is AWESOME!!! The best staff ever!!! Jackie is the best but I love them all!!! My mom came to visit and Dee did such a great job on her pedicure and manicure that my mom says shes the only one allowed to do her nails from now on when she visits!!! I love all of the staff and would recommend this shop to everyone!!!

Je
Review №52

They do an amazing job! Nails have never looked better. Dee is a great person, and a wonderful nail tech. My nails (and I) thank the awesome work they do here. For a pretty good price as well.

Sl
Review №53

It was pretty cool I stopped in and got my feet done did a good job nice and friendly kind of slow but still a good place

Am
Review №54

Love my nails!! Very professional 😊👍

Du
Review №55

Trang is the best in Indy and by far the only person that I will have do my nails. She is amazing!!

La
Review №56

They are amazing. This was for me, my daughter & granddaughter. They are kind and took extremely amazing care of my 7 yr old granddaughter. I would recommend this nail salon always ❤️

Al
Review №57

The last two times I’ve got my nails done has been here and I have left very very satisfied. Would definitely recommend to others.

Ri
Review №58

These ladies and gent are awesome! Ive been 4x now & have learned they are very busy. I just run up, put my name on the list, run errands or home & they call me 15 min b4. They are all friendly & fun, however, Dee is my girl now! She is great! Shes educational, tentative & delicate too! I wont go anywhere else!

Le
Review №59

Went in to get a full set of acrylic nails but didnt even make it past the tips. The lady I had applied my tips way too big and when I asked her to apply smaller tips she laughed and refused saying that it wouldnt grow out right. The tips were so big on my nails that it was glued on my skin way past my actual nail. It look like a complete joke and we were only on the tips so I refused to let this disaster continue and went right down the street to britneys nails. Not only did they do exactly what I asked for but I was able to get longer nails and my daughters nails painted for CHEAPER than what they were gonna charge me for a very short acrylic set. Im paying for nails I want not nail they want to give or nails they feel like doing that day. Save you time and money and go to Britneys nails instead.. they are way more professional and will do exactly what you ask.

Br
Review №60

Very nice people. Very clean place.

Ti
Review №61

Love this facility! Great service and awesome people. Very satisfied.

Kr
Review №62

Lots of nail techs. Looks like salon is getting new massage chairs which seem needed. I would go back. I even drove 40 min. They even accommodated my daughter with ease.

Sa
Review №63

Trang always does an amazing job and she’s so sweet. I always come in here requesting different color polishes and Pinterest nails and she never bats an eye. I would definitely recommend making an appointment, especially if you are planning on coming after 5 pm. I often schedule same day appointments without a problem. I have never been here and seen it not busy, but everyone is so nice and they do a great job so it makes sense.

Ma
Review №64

Super positive experience here. Dee did my nails and she was great! I will be making more appointments with her. My nails look great.

Le
Review №65

Have tried other nail salons. With the others,my nail polish came off within a few weeks (even though it was gel) and the gel nails I paid extra for as well either broke or peeled off my nail fairly easily. I have never had that happen after going to Beat Nails. The staff is always friendly and get to know their clients. My nails always get compliments and last until the next month when I return to get them done. Plus, the pricing is unbeatable! I will never go anywhere else again.

He
Review №66

Jackie is awesome. Took her time with pedi and mani ensuring that I like the color I picked and left feeling great. Keep it up, Jackie!!

Ci
Review №67

Great shop. Very efficient staff.

Ca
Review №68

I love this place will definitely be going back. I am not sure who did my nails but she did an amazing time and even tho they were busy she still took her time to make sure they looked nice

Je
Review №69

I highly recommend Peter! He does an excellent job! He always makes my nails look amazing!!! Very friendly staff, clean, and well organized salon. Keep up the good works guys! You the real MVPs!!

Je
Review №70

They were friendly, nice, and really good at what they do. My daughter and I went for her birthday present. We will return again!

Je
Review №71

I didnt want to share my Great experience with Best Nail, because, I want to keep my nail tech to myself. But, I have been at this Salon for 5 years. I love the owners, but, Jackie is the best of the best. Everyone is nice, I love this place!

Am
Review №72

They always do great work

Em
Review №73

Amanda did my nails. She was very careful and detailed in her work; more so than the other two places Ive been.

fr
Review №74

Love coming here with my best friend. We get our nails done together every two weeks staff is really awesome too!

Te
Review №75

Peter did my pedicure. The people here are friendly and happy. I told Peter that I come here not for pretty toenails- but for soft feet!!! (I have very hard summer skin)I am just passing through town so it has been my first visit. And sadly last. Because I have never had anyone work so hard to make my feet soft. He did an amazing job. I would never go anywhere else if I lived in Indy.This is coming from a person who tries to get a summer pedi every two weeks. Great work Peter.

An
Review №76

Came here for pedi and mani I didn’t like it at all, she didn’t take her time she was done fast my nails are uneven they are horrible their suppose to look natural but they look fat like if I have an extra layer of nail, maybe if she wasn’t on her phone taking, FaceTiming she could of done a better job.

Mi
Review №77

This is the best place to go if you want beautiful nails. I love going there and will not go any place else.

Fa
Review №78

I love this place! Its a great atmosphere and they know what they are doing. I love Jane she is awesome. Wont be going anywhere else from now on!

ro
Review №79

Very nice people! They give you 100% of their time no matter how busy they are! Ingrown toenails removed pain free!

Je
Review №80

Not great been to a few places and they have attitudes. Random insults, complaining about how hard they worked for a 25 polish change; yet look how easy I gave it plus tip. Low color selection, skill. My polish is smeared in the crease looks a bit streaky. I should have waited another day to go to my place. I have learned the places that stay open later arent very good or professional.

Ka
Review №81

The guy who did my nails was very nice but he could have done a better job he rushed an didn’t take his time an almost all of them spa certificate is expired an shouldn’t be able to work there. Most of there certificate expired in 2009 I wouldn’t recommend this place there very rude an i don’t know how there still open there place is very nasty an the owner is rude too trying to say my nails were fine they were put on wrong an they didn’t paint it all the way an they make fun of everyone who comes in an if they don’t seem interested in you they won’t really work with you they will rush so they can get to the next person an your nails will look like trash. Also I wanted a long time an this lady they knew came in after me n let her go first also they got nail polish all over my fingers an didn’t try to wipe it off. They wouldn’t give me a refund they kept saying they would fix it an so I came back the next day an they said I never did your nails so go before I call the cops.

Am
Review №82

I like coming here. But my nails are sensitive so I only allow the man to do my nails. He is more gentle than the women and he does a great job.

Ev
Review №83

I have been here a few times and brought my mom here once and she loves it. She doesnt want to go anywhere else. Both of us love how friendly and personable the staff are.

He
Review №84

People were rude. No one smiled or said Hello. They only take walk ins but don’t go to the restroom. They will skip you and the door doesn’t lock. The entire place was filthy. I only considered stay because of the good reviews. I changed my mind when they skipped me and rudely said we called your name.

Ti
Review №85

Loved ny nails had to switch from my regular salon to here. I didnt get the ladies name but u will be going back and being a regular here!

Mi
Review №86

Did a great job on my nails but salon not clean for that reason I wont return

Jo
Review №87

I LOVE this place. They are by far the best around. I went through a bunch of nail salons before ending up here and ive now been a loyal customer for 3 years 💖

Ka
Review №88

Love this nail shop! The owner Vu, has been doing my nails for a year now and I wont let anyone else touch my nails. Tons of gel colors and great pedicures!!!

De
Review №89

“Voodoo” man is a gentle genius. He was professional & is an expert at keeping the customers nails healthy & looking great!

Va
Review №90

VERY DISSATISFIED. Called before I came, and there was no wait. Come, waited 30 min... An then I just needed a fill-in.. and change color. No trim. She cut them down so short, an rushed to do the coloring an its all everywhere.. she just didnt take pride in her work.. never again will I go there. An they wanted me to wait another 30 mins.. as I was waiting then already to get to my eyebrows done. So didnt even get to get that.

Ci
Review №91

I love love love this place!!! Always have the best experience when having my nails done. The pedicures are also awesome! 😀

Je
Review №92

This is after one week, Lady was very rude told her 20 dollars to fix. Unbelivable rushed job. Wife has her nails done every two weeks. This has never happend in the 20+ plus years of having her nails done. She was upset the most over how the manager was speaking to current customers when she went to have her nail fixed. Her other nails were rough under nail. Would not recommend this shop to anyone. Wife fixed the rest herself. She will make a recommendation when she finds a upstanding salon.

Ma
Review №93

Update: I stopped by the salon when they opened at 10, and I was very pleased that Dawson offered quickly to redo the gel manicure. We are both unsure what could have caused the color change - I chose a slightly different shade (DND #42) with hopes that maybe it was a bad batch of polish. I was reassured by he and other techs that if there is ever an issue that arises, to contact them as soon as possible so that they can correct or redo. It is great that they care about the quality of their services.Note: I will update review after going back today when they open to ask for them to redo the manicure and seeing how they handle the situation.Review: I used to go the Best Nails awhile ago, and went back yesterday. The mani and pedi itself took quite a long time (I was there being worked on for 2 hours). As I wasnt really in a rush, that was fine but still a bit lengthy in my mind. But I walked out feeling like Dawson had taken great care in shaping my nails and doing my gel manicure. Unfortunately, this morning I woke up to nails that had changed from a nice maroon (DND Gel #41) to an awful brown color. I wear gloves when I use cleaning products at home and have not used any lotions or products that would have resulted in this. Ive researched what could cause this change, and Im led to believe that my manicure wasnt cured properly in the salon. Also, its worth noting that the salon itself has become a bit more cluttered and messy than I remember from a few years ago. I felt a little uncomfortable with how dirty things seemed, but I needed my nails done that day.

Mi
Review №94

Best place that I have found to get nails done. Here the nails dont start to come off after a week.

Jo
Review №95

They did my wifes nails beautiful. Week later still looking fly as hell

Kr
Review №96

Great quality work, big color selection, nail techs are neat and detailed. Relaxing shop space

Ma
Review №97

Ive paid $100 for gel mani and pedi...Why one week later nails started peeling and my nails started to separate from acrylic nails....

Vi
Review №98

Love the nail techs but unfortunately the owner is very rude and does not care about her customers. After years of this repeating I will no longer return.

Su
Review №99

Great people, wonderful work and best prices!

Mi
Review №100

Me and my friend went to get our nails done. We waited about 30 minutes. The lady who did mine complained about my cuticles and pulled a nailed glue off my finger and asked if it hurt and I said yea and she yanked it off. She worked way too quick on them. They look crocked as heck. I asked for black and gold and she put a dark blue on. She kept saying it was black but multiple people said it looked blue. She put a new top clear coat on grabbed me by the arm and pulled me outside and said it still looked black then. Then she said she would redo it tonight and I said I didnt have time and I said for it in writing that she would fix it the next day. She made a whole scene and everyone started laughing. Owner was rude about it too. Came home and told my boyfriend about it. He went back with me where I showed him the ladies EXPIRED license to do nails. He had to take a pic and threatn to report them if they didnt give me my money back. I got my money back but I WILL be reporting them for having expired licenses to do nails.

Information
76 Photos
100 Comments
4.1 Rating
  • Address:4540 S Emerson Ave, Indianapolis, IN 46203, United States
  • Phone:+1 317-783-5447
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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