Lived here for 5 years and have had a really great overall experience. They always attend to maintenance requests in a timely manner. And all the office staff is pleasant and helpful, but Q especially is awesome

Lived here for 5 years and loved it. Tremendous staff on hand to help you with anything, safe complex. Great amenities and close to restaurants and shopping. If you are looking in the North Charlotte area, look no further.

Beware predatory booting companies, significant rent spikes, and reckless drivers.I lived here approximately 2 years. Before even moving in, the complex had false information on all of their leasing material indicating a washer/dryer is included in all units. After multiple escalations and verification of the incorrect information on all their material, they provided a washer/dryer rental for the life of my lease after speaking to a supervisor multiple times.During most of my tenure her, the gated community gate has been either wide open for anyone to enter without approval, or the gate has been broken. Dont worry though, everyone will just drive through the exit gate and nearly ram your car while you try to leave.Recently, they instituted a parking permit system where all spots in the complex are registered and there are woefully insufficient visitor spaces. Do you want to have two friends come over for the afternoon? Not allowed. My retired parents visited my complex after dinner (the gate was up as usual, obscuring the parking enforcement), they arrived at 8 pm, left at 8:14 pm, their car was booted at 8:12 pm. Extremely predatory parking enforcement by the parking vendor LMS. The number provided on the tag did not answer multiple phone calls, the Abberly Woods emergency line did not have the correct information to assist, and by the time someone was finally reached it took over 90 minutes and cost $140 to have the boot removed.Cap this all off with a nearly 30% rent increase (14 month renewal has 5% increase, 11/12/13/15 month all have a 20% increase) and the mediocre luxury amenities and I would strongly not recommend this complex.

Great apartment community. The office team and manager is nice and responsive. Great location and amenities.

Moving in was fast and easy. I worked with Q and she has a great personality and stayed professional . Every time I call with any questions or request, she comes through !

I was stressed out looking for apartments with no breed restrictions and Ronisha was incredibly helpful! Ronisha responded to any question I had almost instantly and was very communicative throughout the entire application process. If you need an apartment ask for Ronisha

Im one of the lucky ones I have a great friend that leaves in this apartments the neighbors dog is out of control dog feces in front of the apartments and I mean a lot trash left in front of the neighbors doors because dumpsters are only located in the front of the apartments complexes LMS booting and towing is a scam you only allowed one visitor which may be good in some ways but you cant have anyone over and you must meet the person downstairs or outside in order to issue the one visitor parking pass so you can no longer have any company but the people who live here is coming like prisoners Im happy that I was able to see this prior to becoming or a future tenant so I would not recommend this place for anyone to live at anyone if you have money to pay with their asking for find you a home or another apartment complex this is not the one for you low income

Abberly Woods is a well kept, well managed community. It is a good place to live...

Moved in a month ago. Its a good price compared to other apartments in the area, has a good and reliable maintenance crew, and the office staff are extremely friendly and helpful.

Great staff, all around. Very nice and professional. Some of the residents, usually younger ones, tend to lazy when it comes to simply just throwing their trash in the garbage compactor. Overall friendly and well maintained

Very unprofessional leasing manager, recent gunfire in apartment and no tenants were contacted about the situation

This was the best place I have lived in the Charlotte area for a decent price. I lived here for 15 months, and the only reason we are not renewing our lease is because we are moving out of state. I love the sunroom and the sunlight in my apartment. Not very much storage space, but the living room is very spacious. Neighbors are quiet, they fix whatever you need pretty quickly. Staff are always friendly and professional. Loved that they added keyless entry lockers. Gate works as it should. We never had any issues with our cars in the parking lot. Community is always clean, no bug/roaches problems, and amenities always works. We never needed emergency services. If you are looking to lease an apartment here, ask for Maureen in the leasing office. She is amazing and try her best to help you find a great place to live.

Very trashy front desk staff, they will make you feel like YOURE the issue, and that your issues with the unit is not their concern !

Recently moved to aberley woods apartments in the process of getting new furniture I had to haul it there with a Jeep and a trailer I pulled into the parking lot and had to take up 2 spaces because if I pulled straight in I would block the road after unloading the furniture came out to find my Jeep booted by LMS parking the attendant was very rude and would not remove the boot and charge me a $180 this is how absolutely woods treats their new tenants I would not recommend this place From other people Ive talked to this is a common occurrence here

Poor quality grounds, leasing manager very unprofessional

Lack of management on health measures and parties during a pandemic. Less amenities and services offered along with rent hikes during Covid. The local team does try but no response from area manager/hhhunt, who make the final decisions and seem out of touch from current rent trends/situations.

I have had people beating on my door and running away in the late hours of the night, not once but at least once a week. Nearly get hit head on due to gates and people ramming the gates. Certainly not what I signed up for.

Maintenance is very prompt and no bugs! The front gate has never worked but a hand full of times so any one may come into the community. My car has been broken into and my neighbor said so has her apartment! The prices are very reasonable and the community is quiet and clean. Office staff are always polite and helpful!

Love it, Love it,Love it!I was gonna write this when I first moved in. Unfortunately I didn’t think I could give a fair accessment. Some places I’ve stayed all over the World the initial everything was always great. But after you move in things go south. I can’t say that here, things have gone amazingly well.Maureen girl your amazing. Your personality, attention to detail, and attitude towards Abberly made my move in process smooth and my stay thus far stellar. Let’s also give praise to the other girls in the office. Great to come in and you guys have such a can do attitude and amazing personalities. Even the AKA, LolMelvin

I went in for a tour today a little bit before closing. Despite my late arrival, the ladies in the leasing office were very friendly to my children and I and for that I give it 4 stars. Thank you for beings so helpful and patient during our tour.

Been here for about a week, the apartment inspection was not signed off on, nor did I receive a tour which is ok as I explored the property alone. They have good maintenance, my work order was closed within 24 hours. Simple apartment layouts, you get what you should for the price. There are a lot of dogs- I wish the complex was more jogger friendly, other than that I like ti

I just moved in here. Its a great place. We both love to be close to highways and still get quite environment. The mall is close by. The staff had been great. They cleaned the whole apartment before we moved in. The office staff made our transition as smooth as possible. I would recommend this place.

I was very impressed with my apartment new carpet. Read couple reviews bout carpet and smell . My apartment has fresh paint new carpet. Neighbors seem nice been here a week . Alot better than any other apartment I lived in. I noticed community is very dog friendly almost every one has a dog. As long as they on leash thats fine. Pick up dog poop. Very nice apartment close to the mall and highway 77and 485 is a +

Good price in a good area. I love Que in the office. Only two things: 1.) lots of frogs and spiders in warm weather & 2.) I had to call 3 times about my thermostat not working and the 3rd time when I told the girl that it hadn’t been repaired for about a month her response was “so you’ve been in a hot apartment all month” as if I was lying. All she needed to do was apologize and make sure it was handled. Besides that rude encounter, I’ve had pleasant experiences with office staff and like the place.

Where do I start with Auston woods?Weve been living here less than a week and its been nothing but problems. The model they show us was really nice but the apartment we got was filthy. The tubs were so disgusting, the vents are covered with dust and dirt which means the filters have not been changed. As a matter of fact my boyfriend took one of the vents off and he said it looked like its been a long long time since they put a new filter in. The ceiling fan in the living room was just disgusting. My boyfriend ended up cleaning the vents and the fan himself because he got tired of waiting.They never mentioned to us that we would need to buy lamps as there are no lights in the living room and the two bedrooms.The light bulb in the kitchen is out which we told two people in the office about three times and were still waiting for maintenance to come. They acted like they didnt know about the problem when my boyfriend called to remind them again.We couldnt even move our stuff in on the moving date because they provided us the wrong key and they were off so we couldnt contact them. We basically have to chase them down to get anything done. We are just so disappointed with Auston woods so far and how they do business here.

Lived here for a year. The location is excellent with lots of places nearby to shop and eat as well as having easy access to 485, made commute to University really convenient. The staff, hands down, has been one of the best that Ive worked with while renting. The only problems I actually encountered were with other people trying to sneak past the gate.

Ive been in these apartments since December 2015 and I dont have any complaints. Service orders are worked on quickly and in a timely order. The staff in the rental office Q, Ashley, Jennifer, Jessica, some names I cant remember are veey professional and courteous. Their politeness is extraordinary. They are super helpful and they have ao many activities for their community. I absolutely love this community and would refer people here anytime. Thanks for yall professionalism

Only person who you should deal with is Shaquana Q who is honest, down to earth, NOT rude, and very helpful. Ashley K, on the other hand, thinks highly of herself and is completely rude. She needs to know that its because of the tenants she has a job, and shes not doing us a favor when we come in to pay our bill. This is an average apartment complex and there are better options out there.

Great Apartments. Have been living here for a year and just renewed my lease to stay for another year. Very quiet neighborhood and close to the mall. Work orders are handled quickly and the staff in the front office are great!!! I would refer these apartments to anyone looking for a great safe area to stay.

EK was great. She showed me around the apartments, made me feel like I was already living there. She made me feel like family, and I am still into the apartment search but I feel like I may have found my new home thanks to her. Staff was very nice. Property was clean and appeared to be neat. Its in the area that I needed to be in, not as close to my job as I would like, but I love the price range and kitchen space as well. Great pricing for Charlotte and especially when being surround by communities whos rent is almost double the amount of what the floor plans are here for less space. I will be in touch soon.Thank you again EK and Abberly Woods Staff!

Okay so the negative reviews ARE TRUE! The drug issues are a huge problem! In my unit, my neighbors below me smoked weed inside their home so the smell would rise up to my unit. Not only do I smell weed in my unit also outside our building. I complain and only a letter notice would be sent out to our building. In addition to the drug issue peoples cars have been broken into and my new cars 30 day tags were stolen. If you have children and dont want to be in that type of atmosphere, this may not be the neighborhood for you. This is an honest review from someone who lives here. If the neighborhood could resolve these issues than I would not have any other complaints. There is a cop on duty majority of the time but we still have these issues.

4 yrs of living here. Awesome place to live. Great floor plans. Excellent maintenance staff and office staff. Would give them 10 stars. Community facilities like gym, pool, car wash, dog park, kids play area, sand volleyball court and the activity center complete the package. There are activities for the residents like Thanksgiving and Halloween parties. All this comes at a very reasonable price. I would recommend to anyone needing access to the major highways (77 and 485) but need to be away from the crowd. That being said, this place to close to the North Lake Mall and all required shops like grocery and pharmacies.

Think twice, even three times before looking to rent here. One they dont intend on replacing the carpets in between residents (eww) and two, if they do-plan on getting a bill for it. Lived there for two years and we had a pipe burst and water damage to all of the carpets BUT they are still looking for us to PAY. Living there was okay, they like to fix things the cheap easy way, but when its time to leave...be prepared because you will get a bill for any and every thing. Including the drip trays on the stove. Does nothing fall under wear and tear with these people? NOPE. Find a place, more reasonably priced, in a better area, with LESS carpet and you will be better off.

Moved in last week and have been very pleased so far. Everyone has been great to work with and they made the transition process so smooth. Apartment was exactly what we needed and in great condition. Would definitely recommend this to anyone looking for an apartment in the area.

Be wary of this complex. They were built in 2 Phases. Phase 2 is immaculate and diverse. Phase 1 not so much. Phase 2 manicured lawns, no trash in sight. Phase 1 has grass, not lawns, and trash where you would expect to find it. Phase 2 external brick accents on buildings. Phase 1 all siding, some buildings in need of siding repair. They need to invest just as much time into Phase 1 as they do for Phase 2. Sad thing is you have to drive through Phase 2 to get to the shoddy Phase 1 units. Two pools and clubhouses on par with the Phase 2 units. Phase 1 you get to walk up to the hill to the Phase 2 pools and clubhouses, but you are welcome to use them. Also a noticeable lack of diversity in the Phase 1 tenants. Wink-wink.

Just dont do it. Ive lived here 3.5 years and the negative reviews are more than true. Where do I even begin...We recently had a drug dealer move in across from us. How do I know? He does drug deals in front of the building. It constantly smells like weed. The office doesnt care who lives here as long as they get their money.You wont be able to walk on the grass because of the amount of dog poop. People dont know how to park and the office wont do anything about it.Also, lets talk about the recent car break ins in out (un)gated neighborhood. Dont let the gate fool you, IT DOESNT WORK AND HASNT FOR MONTHS. Look close and thats a freaking gutter over the swing arm of the gate. Over the past 3 months Ive heard about more than 5 cars getting broken into here. Walk the parking lots and youll see broken glass everywhere.Theyll constantly need to come into your apartment, which sucks for those of us who work and have pets. Trash will be everywhere outside and they dont care.And the worst part...THE MOLD!!! I swear that trailer parks dont have this kind of mold problem. Our closet doesnt stop growing it. Weve had to throw out hundreds of dollars worth of clothes because of it. Mold will grow on anything you put in your closet! We were too afraid to tell management because we dont want to miss time off work so they can look at it and make us move our already cramped apartment around. Im not the only one either, Ive talked to at least 3 other people whove had problems with it. Live here if you want lung problems.They will raise your rent each year even if youve never missed a payment. They dont care. And if you want to move out, plan on paying $350 more dollars a month each month so you can put in a 30 day notice. Theyll nickle and dime you on move out too. Its more expensive to move out than it is to move in. The 1/2 off first months rent is just so they can get you in to raise your rent.Its just not worth it. I recently moved out and have never been happier and can actually breathe clean air again. Theyll comment on this and say they are sorry, but they arent. They just want their money and thats it. If you really want to live here, walk around yourself(dont let them give you a tour), and ask some of the residents what they think. I guarantee you it will be the same as me. I lived in $500 dollar a month apartments that were nice.

I highly recommend not living here! Unless you want to move into a dog pee infested apartment! then go ahead! Manager has poor management skills! Do not live here!!!

They say they clean before you move in... thats a big joke. I find dog hair everyday and dont own a dog. I couldnt see the stove for all the grease. They automatically renew your lease with no warning at double the rate because they are scam artists just out to get your money. The maintenance sucks along with the parking. Dont let the huge bath tub fool you because the 5 gallon water heater cant heat enough water to fill it up. The vaulted ceilings just drive up your energy bill. Awful place to live, but you better make 50,000+ because they wont approve an application otherwise. Lastly, theres dog poo EVERYWHERE! Watch your step and your wallet.

I was considering looking into this apartment complex and viewing the property; however, after reading all the negative reviews, I have had a definite change of mind. I have scratched this place off my list. Many thanks for all those who took the time to warn people like me about this place. God bless you all!

My bedroom is by the stairs and all I hear every night is peopler running and stomping up and down the steps until like 3am. The people upstairs never sleeps. I wake up everyday with a bad headache. I havent had a peaceful night sleep seen I moved here. I complained but it did not good, so I just dont say anything anymore. When you work a lot all you want is peace when you come home but you will not get it here. I made a bad decision to move here and now Im stuck. I really hate all this noice every single night. Oh and the weekends are worst. I work day shift every other weekend and I really feel like Im gonna lose my job because Im so tired and late all the time. Please pray for me.

The gate is always broken so don’t expect “gated community”. The neighbors are nice and the walls aren’t thin which is a plus. However, the crime is increasing. You can even use the Dropbox for rent anymore because of it. So don’t live on the first floor.

Auston woods apartments, the place where i living 18 Months, All good reviews are not correct. I am here just explaining about my issue. I dont recommend this apartments, if you are planning for short term after 1Year term. They are robbing tenants which short term extensions. Let me explain my situation.I took 1 Year Lease around $1100/Month, after 1Year I extended my lease for 6 Months due to my job conditions, as they dont have any job class. and they charged me around $1288/Month ( Almost $200 increment), then again Due to my job issues, I planned to go with month on month basis, when i asked them about it, they are charging me +$300 every month with my current rent($1288), so it almost charges $1600/Month if i go with month to month basis.This is like they are robbing tenants. for the same apartment, after 1/12 year, i have to pay almost $1600. When i asked about this, this is their policy. I am really frustrated about this type of behavior. finally i can say that this is not right way to do with tenants.

My 1st year here I would have given a 5 star. The only reason Im giving a 2 star is because the staff is friendly, otherwise it would be 1 star.They say they dont tolerate drug use in the apartments, however Ive had people constantly knock on my door all hours of the night looking for drugs. You can get a contact high in my apt because people above me are always smoking. Not ok ever, but especially since I have kiddos who are being effected by it.Ive let peope in the office know several times and I feel like they just dont care.

Q that works in the office is outstanding she is awesome in helping in every situation. Unfortunately that’s about it I would not recommend anyone live here drugs,car break ins, gate was broken 7 months out of the year that I lived there and honestly was the worst experience I’ve had. If your thinking of moving here DONT do it you will thank me later. On top of all of that the carpets don’t get changed the filters are full of dust and it’s smells horrible and that’s the condition it’s in when you move in. I guess Auston woods was getting a bad rap so they changed the name thinking that would be better for them lol . It’s not still same horrible living conditions and I wouldn’t recommend anyone living here. It’s like a weight has been lifted from my shoulders since I moved. And that’s the best part of my stay was moving out !!!

Rent is fair and community is worth it haven’t had any issue that wasn’t resolved.

Very helpful, very kind people

All of the good reviews here have to be fake. Ive been here 6 months and have had nothing but problems here. The apartments of course look nice when they first show them to you, but my apartment was disgusting upon moving in, and the carpet is super gross, and be ready to hear absolutely EVERYTHING from your neighbors around you. It literally sounds like they are moving and slamming things around ALL day and night, and being woken up all the time. Told the office about this numerous times, and am always told something will be done, but nothing ever is. Theres always police here, drug deals in the parking lots, oh, and my apartment always smells like weed from one of my neighbors! Pretty great when you have kidsSo if youre looking for a good drug deal, move here!!Counting down the days for my lease to end....

We have been the resident of abberly woods for past 20 months. Recently we relocated to a new place. Maintenance request are handled within 24 hrs . Office staffs are very friendly. Office Staff member Ashley & Qi were very helpful in addressing all our concerns everytime. Maintenance people Charls & Ryan were very kind in handling our requests asap. Apartment was maintained very clean every day. WE LOVE BEING THE RESIDENT OF ABBERLY WOODS🙂......

I’m pretty sure someone got stabbed here last week, verry spoopy.Dangerous area I would avoid.

Been a year without problems. quiet gated community close to the mall.

I’ve been living here for about six years and live it. The staff is friendly and knows me by name.

We lived here for almost 3 years - nothing but positives. Kristen, Ashley, and Shaquana (Q) in the office are amazing; always kind and co-operating. Ofcourse not to forget the courteous repair staff - always helpful and kind (unfortunately I do not remember all their names).The landscaping was always great - infact every damn tues/wed the landscapers made alot of mower noise while I worked from home mostly.The negative reviews below are sometimes exaggerated, nothing is 100% sweet and perfect - its an apartment complex NOT Burj-al-Arab in Dubai. If you treat people well - you will get back the same!

Me & My Husband happily living here from Dec 2014 .We are leaving tomorrow moving to a new place .So today I thought to share my experience.Location: Anything you need pretty much around the corner or short drive away. If I will come to location. It’s situated near interstate 77 & 485(near to downtown just after 2 exits). If you will head towards Right then Its very near to North lake Mall, Target, Loews, Best Buy & many other stores restaurants .And in the left side You will find Food lion, Aldi, Walgreen, CVS And all fast food chain .Most importantly as a Indian you will find a temple near this community which is near to Hornets Park All these things makes this community very much convenient to live.Community-The Community is well kept and well managed. It’s a gated community and very secure place to live .Never seen anything wrong from last 2 years. It’s very safe, peaceful and family oriented community. I live in phase 2. The floor plan are excellent. They have two car wash center and two pools which I absolutely love. In last two years I had visited many community and I found this community one of the best community in Charlotte .Office Staffs: The most important thing when you entered a new community is obviously I think the people in the leasing office .I found the staff are very much helpful, Transparent, well behaved and Co-operative. They will make you very much comfortable in each issues you will face during your stay. They always organized different activities for the residents which helps you to find new friends and to be socialize.Maintenance: This is the another important thing in the checklist to find a new community .The maintenance team are very much helpful and well behaved person .Just a make a call and you will get immediate response .Specially I am very much Thankful to Hardey. He is a nice person. They listen to our problems always and it’s a great thing. I highly appreciate the management for this.Definitely Recommended …

If your car has bad suspension, don’t even try driving here. The speed bumps will hurt even at 10 mph.

HORRIBLE EXPERIENCE TODAY! SPOKE WITH ALANA IN THE OFFICE INFORMED ME A ONE BEDROOM WITH SUNROOM WAS AVAIABLE JUNE 1 2016. TOLD IF I COMPLETED THE APPLICATION ON LINE AND WAS APPROVED THE APARTMENT WOULD BE HELD. TURNS OUT AFTER APPLICATION WAS PROCESSED THE APARTMENT WAS NOT AVAIABLE UNTIL JUNE 13. THE APARTMENT IN QUESTION WAS NORTHLAKE ONE BEDROOM. I WAS FED BULLSHIT IN ORDER TO PROCESS APPLICATION WITH A FEE OF $65.00. I MADE IT CLEAR THAT THE APARTMENT WAS NEEDED BY JUNE 1 OR SOONER. ALL LIES JUST TO GET AN APPLICATION FEE.

I am wrapping up the end of my second year here, this neighborhood is amazing. I live in Phase 2, its REALLY nice over here. Since day one most of the staff have been the same, and they have always been Amazing especially Ashley! I also miss Marcus! But back to the neighborhood, ive never seen a fight, or heard a loud disturbance. If i happen to lose my keys and use my spare, i feel no worry leaving my door unlocked because this neighborhood makes me feel so comfortable, I also have awesome neighbors as well. Maintenence is great,and prompt. This is just a great place to live honestly, a little pricey but youre paying for the area its less than half a mile from the Northlake, and there are many other conveniences. I pay about 800 for a 1 BR, which is a little steep, but ill pay for the convenience and comfort. I also have had a few issues with spiders (bottom floor problems) but the office staff always make sure to have a pest control specialist to your place immediately to take care of that (at no cost to you). Live here, youll love it!

Great staff,Good area close to Northlake Mall

Ive been living at Abberly woods for a while now. It seemed nice from an initial walkthrough. Heres what you come to find out after months of living here. The walls are paper thin, so unless youre on the top floor, youll hear every step your neighbors make. The gate has worked for maybe a month total since Ive lived here. The complex is not safe or secure, as even when the gate is working, 4 other cars will follow you through when you swipe your key fob. You cant have guests over, EVER. Your apt number is given one guest pass. So if you have more than one guest, they cant park, and will get booted or towed. They say they have visitor spaces, but these are always full and cars will just park there permanently. Just dont move here, its not worth it