My favorite nail salon ever! When I first moved to the city I tried over 8 different salons, and ended up back at Broadway (the first one I tried). I’ve now been going there for two years and have loved my nails every single time I go. Staff is super friendly and helpful. They have a wide range of colors and always foster a clean environment. Every time I get my nails done I get numerous compliments on them!
Great service. Be sure to make appointments, especially if you want nail designs.
I recommended they have the most pleasant staff and owner they do appointments only right now due to high demand but it is worth it excellent conversation great prices I definitely found my forever now in spa place I would not go to any other place I love it and you also earn rewards every time you go which can lead up to a free memani or petty
I love this place Ive been coming here for about three years now. They have always treated me with respect and value my time. Let it be known Im a black woman and Ive been treated poorly in nail salon establishments before. Im always greeted with a smile and excellent customer service.
This was my first time. I can truly say that I was impressed with the service I received. The staff was very friendly. It was very clean and a refreshing environment. I will be returning. Thank you so much for my services.
This place consistently overbooks their appointments. Unfortunately they don’t greet ppl when they come in to give instructions on wait time or anything else. Me and a few friends have booked 3 appointments at this establishment, called a head to ensure that they would be able to service us at the same time and consistently this place disappoints.Don’t come this place if you’re expecting your time to be valued. People book appointments for a reason.
I always go here for the best nail designs even when I leave the design up to you my nail tech they always do something amazing which get me so many compliments on my nails
This was first mani/pedi during the pandemic and I was thrilled that they limited the # of people in the salon and have single use soft items. My nails look fabulous and the accompanying massages, masks, and wraps made this a truly relaxing experience. Make your appointment and GO!
Ingrown problem solved by this nail salon. Thank you so much.
I had an event that wknd and they were accepting appts only. I didnt know until I got to their front door. I called and asked if they had any availability now and he said if you can get here soon....I said say less Im right outside lol. They were an awesome group of people. Very pleasant. A little far from home but I can see me making a trip back there just because they are so awesome!
I called and scheduled an appointment with them (as they are appointment only due to Covid-19). They were very friendly, and they have a lot of shades. The experience was very relaxing and a great price ($35 for a gel manicure). I will probably come back soon. They were great at complying with health precautions (i.e. washing hand, sanitizing hands, having a plastic shield between customer and nail salon worker, etc.)
Went for a manicure and pedicure and it was a great experience. They were very clean and friendly. Everyone was wearing a mask and gloves and was spaced out. They had clear dividers up between the client and artist to protect both. 100% recommend
The only spa i go to so friendly, they pamper each an every customer
Excellent customer service and my nails look great
Love this Spa Tracy, Chrissy,Christy, Kenny are the best.
Kenny was very detailed and made sure everything is perfect!
Amazing experience! Was my first time to get a set of acrylics. Great customer service and friendly environment!
Best nails salon in downtown. Clean and good services.
Fast service, Great app
Service is always great, the salon is clean and this ladies are doing a great job taking all the necessary precautions to stay safe and keep everyone safe.Make your appointment and be considered to others by showing on time and following the guidance. Is a lot to manage in order to keep everyone safe.Thank you
Manicures last the longest Ive ever encountered. Service is always prompt and delightful. Dont forget, they dont accept tips on credit card payments, so bring some cash, they deserve it! : )
Very kind and very professional
Love this place, long overdue for a review. I usually see Cris, but no matter who I’ve seen my nails are always a 10.
This place looks beautiful but don’t let looks deceive you . I went there on 2•28•20 with a friend. A man was doing my nails and he took forever and they didn’t come out good . Some of the nails where shorter than others and he messed up on a nail and said “ haha let’s see what happeneds with this one.” And he was kinda rough he filled the nails roughly and hurt. Don’t come here
Absolutely loved the service I got here! So relaxing and my nails look great. Will definitely be coming back.
Came for a quick trip to Baltimore and ended up going to DC for the day. I wore the wrong shows and am paying for it today. Despite my aching legs and feet I wanted to check out Fells Point and stopped in to Broadway Nails to check prices. The prices were great so I asked for a Pedicure and was kindly seated right away and enjoyed a foot soak while my nail tech finished up a client. After a short, relaxing wait I had the best pedicure ever! Kenny was so nice and gave THE BEST foot and leg massage. I am so happy I stopped in!
Amazing experience! Was my first time to get a set of acrylics. Great customer service and friendly environment!
Heads Up Customers! Broadway Nail staff is Not friendly. Personnel do notaddress customers in English & seem to speak Little to No English. Instead, staff members Prefer to speak to each other in their native tongue. Clients dont know what personnel are conversing about.This behavior is NOT acceptable. Broadway Nail Spa is a U.S. public business. Speaking English is a common courtesy in this country. Management needs to made aware of this current poor customer service practice.
Service can inconsistent. They do a good job with conservative nail styles which I prefer. My most recent visit was very good. I have witnessed unnecessary drama between staff as clients which excalated. They have occasionally anticipated negativity from me (not sure why?), but I am good enough with people to defuse it. Perpahs they have been through some things lol.
Very good! Tracie was very kind and patient in undoing a mess that a previous nail shop made. Going back soon.
I love the customer service and Tracy does my nails wonderfully and I love the way jo jo dose my eyebrows will always go back
I was in Maryland for a business trip on Friday and that evening decided to walk in to get a pedicure. Everyone there was very nice and I don’t think I have ever had someone spend as long as they did on my pedicure. They spent a thorough amount of time on the scrub and moisturizing massage which I appreciated since walking around the harbor is the best way to get around. My feet and toes have never felt better. Since I wasn’t exactly planning this visit, I didn’t bring flip flops with me, so I know I needed time to dry. Being a slightly impatient person, I was anxious to get up and leave when my manicurist politely reminded me, they would not be dry and stay sitting. She added some oil the nails after she felt was enough dry time so I could put socks and sneakers back on. They were still perfect after my walk back to my hotel. When I return to MD I will definitely visit Broadway Nails again.
Great group of girls. Good prices.
Great place! They did a great job with my pedicure. The salon was clean with a nice atmosphere. Offered a beverage when we arrived (always a plus). So glad I found this place!
I literally love this spot. They do the best nails in the city. Tiffany is the best☺️
Best customer service and did a wonderful Job on my nails and friendly nail technician staff. Id highly recommend as Tracey takes care of her staff and customers. They go above and beyond and the price is reasonable: I been going there over a year now and happy with their service every time. Definitely one of Baltimores best!!!
Friendly staff and careful, yet time-efficient, service. A bit pricier than Im used to, but maybe thats just me.
Nice clean an Excellent service
I love this place. Is very nice and the attention is very good. Im a regular client.
I ran out of time to get my nails done before my weekend in Fells Point so I googled the first morning and Broadway Nails popped up. It was a few blocks away from my hotel so I walked. I did not have an appointment but the told me it was not a problem and asked me to wait 10 mins. I gladly did and they took me within a few mins. They place was beautiful and clean. They took their time and my gel mani looked awesome!! I wish I didnt live 3 hrs away because it would definitely be my go to spot!!!
SUCH AN WONDERFUL EXPERIENCE!!! RELAXING AND CLEAN....A GREAT PLACE FOR A PEACE OF MIND!
Such a horrible F experience. Been here 3 times it was great. But the 4th time this lady attitude and work ethic is terrible. Ofcourse I didnt tips! But i usually do 20% tips. When you have long day at work and expecting nice work on your feet. I also pay for $10 on gel removal cuz i wanted to get a gel manicure until I just complete change my mind cuz my meter is running up again. I already paid on $5 parking I dont want to pay another $2. I told her I got my car on meter and she still took her time. Never again. By the way I waited almost an hour for my pedicure to get it done. Toward the end of my pedicure I have to get up and put more money on parking.
Its clean. The nail techs are friendly and enjoying laughing.
Everyone here is super nice. The salon itself is beautiful and theyre super accommodating.
Place is terrible. Rushed me through as if they were closing when it was 6 and states on google they close at 8. And while I could care less when they talk to each other in their own language, they were clearly making fun of guests as they all turned and looked at people they were each working on. Additionally, they all stood around one of the ladies while she played -extremely loud- her child singing karaoke on her phone...Its like they forgot they were at work. Nails were sloppily done with smudges. Place is a joke in terms of service and professionalism.
Its a nice salon the employees are very nice and alwaysssss busy.. Try to go early
Walked in on a Sunday at 5 and they told me they were closed. Online, it says the store closes at 6. When I first walked in no one acknowledged me and the girl at the front just looked at me nasty, then looked away. I definitely wont return, first impressions is lasting impressions!
I asked for an ombre coffin set and brought in the broken nail that came off as an example. The lady tried her best to copy exactly what I had but it didnt come out well. All my ombre nails look different and the ombre is different in how it fades on each nail. I also told the lady that I wanted a coffin shape and they came out some looking almost almond shape and others looking almost square. I then asked how much a ombre fill-in would be and was informed that they dont do ombre fills. Then all the techs started talking in their native language and the lady then told me it would be $40 for one color or $40 for two colors for my ombre fill. I guess she saw that I was looking at my nails and asked me if they were ok and I informed the lady that I thought it was going to be more white on my tips. The lady did try to fix it by sanding the nude color away instead of adding more white and fading it into the nude. I was originally quoted $70 for my set and later paid $65. I didnt tell her how bad they were because I hate arguing in public in the nail salon for bad nails so I paid and left. I gave them one star because she did try her best to accommodate me and she was very polite.Be aware that the parking is horrible due to construction and it being Fells Point so be prepared to circle the block for a spot.
Very upscale nail shop they use disposable products
Friendly staff very clean good prices
Everytime I visit this salon I am very pleased with my service. Im new to Baltimore from DC and I refuse to go anywhere else!
Clean shop, courteous staff, fast service. A+
Place looks nice.... service was ok... will never come back.
I went there for the first time, was not happy with my manicure at all. My nails were not even filed or straight, and the polish started chipping the very next day. The lady seemed unhappy and I did not feel welcome. I will not be going back.
The salon is very very clean, great service
Pleasant atmosphere where cleanliness is a priority, a very friendly staff that aims to please the customer, and most importantly.....QUALITY WORK.
Called and asked for services mani peti and facial oh and I wanted a design on my toes they said yes well I was in there all of 5 minutes and was not satisfied at all while the tech is taking off my polish she says something in her language about my design I already have on my feet and by the way my feet were not even soaking for 2 minutes before she tried to work on therm and while taking off my polish she says oh we dont do designs i but your taking off my polish wow the moral to this is I left never will I go or recommend any one there
Did like this spot at first, went to get a mani & pedi with gel polish. My nails started chipping after the first week. Will not be returning
It is very clean and Beautiful inside plus the Milk & Honey Pedicure is AMAZING!!! 6+🌟
Very nice laid back place
Great service.
Clean, sterilized equipment, calm environment
Friendly, fast, and really wonderful service.
Very professional and reasonably priced i love it
Very bad customer service and will damage your nails!
I regret to say, never go again 😑😑😑😑but last week I received a very bad (paid) service andI have a week and my nails are a mess that is bad quality gel polish ??
Great place for nails
The best.
They did a great job on my nails but my tech was a bit rude to me
I always go here to get my nails and toes done
Great customer service
Fabulous
Rude as hell! Would never return!
Rude customer service. No thank you.
Love this place.
Fast and excellent job
The polish on my feet was smudged when I got home....
My go-to nail salon. Tracey is the bomb!
This place gave me a nail fungus also my daughters nails broke a few days later when my husband went to have it fixed they didnt even fix it this place sucks I will never ever go back or recommend anyone going there
Their very friendly and professional
Great place!!
Ok