Super clean, friendly and professional!It has taken me several years to find a nail salon I love since moving to Wichita, but I finally have! Na and her techs provide excellent service. If you call for an appointment you are seen timely. If you walk in you get a reasonable time quote to expect service. When you walk in you are always greeted with a welcoming smile. If you are looking for great service, beautiful nail art and great customer service, this is the place for you!
Urban Nails is super clean and cute. Im extremely picky with my nails and my tech was patient and went above and beyond to find the right color and do the shape and design just the way I like. I am beyond happy.
The owner Na is amazing. I was unhappy with the way my nails turned out with another nail tech and Na went above and beyond to make sure I was happy with the way they looked. The salon is clean and modern. Excellent environment and amazing location. I am honestly so impressed with the concern Na showed. It is obvious how much she cares about her business and her customers. I would definitely recommend this salon.
I told the nail tech (who started rushing my manicure because they had scheduled too many people at one time & some lady came in at her scheduled time but they told her she would have to wait 30-45 minutes so she got mad & left)MULTIPLE times specifically that i wanted just the regular shellac for my very simple nails bc i work with my hands alot & i only do dip when i do tips or a faded color.She ignored me and proceeded to do dip podwer anways 😒I understood & was cool with it simply for the fact that i too have worked customer service and have been overwhelmed by being busy with a bunch of customers at once BUUT this was literally Tuesday and its Sunday. That’s not even a week 😑😑All together the 3 of us spent over $300 and 2 of us have chipped/broken nails already.Next time please don’t over-book and then rush your customers out the door and IF you do, at least respect their request, i mean they ARE paying for it and tipping you. I won’t be returning.
The salon is super clean, and the staff is top-notch. The owner Na is amazing. Professional, polite & friendly. Highly recommend Urban Nails for its value. Ill definitely be a regular customer.
I got a great manicure at here. Reasonably priced . Its a friendly, clean, relaxing environment. No complaints and Id definitely come back! You wont be disappointed!
Spur of the moment pedicures for mom, sister and me for moms birthday. We did call ahead but didn’t require an appointment. Services provided were top notch and we left with smooth feet and pretty painted toes!
Best nail salon in College HIll/Crown Heights! I went when they first opened and while I may not be a regular Na always greets me by name. The salon is clean and the staff go above and beyond to make sure you have a great time.
These ladies do amazing work and they do a great job taking care of you!
I absolutely love this place. My tech and Im obsessed with her! We had an amazing experience here for our first time! Fairly priced, quick service and many laughs!
Absolutely love this place! As soon as you walk in its an experience. I have been coming here for 3 times and will continue doing so. All the nail techs are great and wonderful at their job.
Took my daughter to Urban Nails to get pampered. The salon is very modern, super clean, and the staff is top-notch. The owner takes exceptional care of her clients. Highly recommend! Great experience and a very happy little girl.
They were super nice and professional. The salon was quite clean and the nail care tools were clean as well. All the employees there are super nice and accommodating to my needs. All around A+.
This place will take very good care of you, while making you feel welcome. All of the technicians do an excellent job and I always have a fantastic and relaxing experience there. Ill never go anywhere else.
I had a regular mani. The tech cut into the first cuticle she was trimming. It bled. It was very rushed. It took about half the time of other manicures that Ive gotten. Very impersonal. The receptionist was awesome but I wont be back.
Overall a great experience! I had a picture of what I wanted and the nail tech was able to give me exactly what I was hoping for (French ombré with and almond shape). My primary complaint is that I had an appointment but still had to wait 45 minutes past my appointment time for them to start on my nails.
This was my first time going. I went in with my daughters. They took very good care of them. They did my nails nice. Im in love with my nails! I will definitely be back.
I’ve been coming to this nail salon for almost 2 years, love it! Never had any issues, very friendly and clean. Would highly recommend!!
I am incredibly impressed with Urban nails, everything was spotless and the service was great along I got while getting my mani pedi. The entire experience start to finish was flawless and I couldnt be happier with it.
I love going here. Na is always so helpful and kind. I have always have awful nails since I bite them and now they are the longest they have ever been with her help! Its super updated and great atmosphere. I always leave loving my nails
Walked in about 45 until close. They took me in and did an amazing job on a very specific nail. Didnt hurry and also more then that didnt treat me like a customer. They treated me like a long time friend. Ive never had a nail salon do so good with customer service on top of getting my nails perfect. Love love love them already. Ill be telling everyone about these guys. They deserve it.
I absolutely love urban nails!! They do an amazing job on your nails. It is very clean, modern, and a great atmosphere. The owner is so sweet and attentive. She always makes sure you are happy with your nails and has really added a gem to the college hill area! Check them out
Excellent service! We all had different manicure requests and they all turned out beautifully. Experienced many of their workers and all were very friendly and skilled. Such a cute place too!!!
I made and appointment, and I still waited 45 minutes for someone to start on my nails. Other people walking through the door were getting started before me. My manicure was fine, but they ended up putting on the wrong shade from what I’d picked. Not saying I wouldn’t go back, but I had a frustrating experience. The salon itself was very clean and pretty.
They were great about accommodating our group of 5 while at a busy time. Even tho many of their customers were rude, pushy, or disrespectful. None of the very nice and caring salon artists let it get to them. Our experience was great. Definitely would recommend them and return when I have the time.
I went here for a manicure and am really disappointed with the results. I had long natural nails going in and asked for her to trim them and she cut them literally down to my nail bed. I pointed it out after the first one but dont want tips so was just stuck with having short, stubby nails. That was over a months worth of growth and obviously isnt something that can be undone. I asked for oval shaped nails and theyre square. Very basic things that were messed up and now I am stuck with nails that I hate for $50 and itll be another month before I have them back to the length I want. So frustrating when your very basic requests for your nails are not listened to.
Very clean and organized shop, and super friendly staff! They go above and beyond for their customers. Best pace Ive been to in Kansas. I really love how they know their customers by name! Spring for the CBD pedicure, its was amazing and worth every penny extra. highly recommend. Ill be a repeat customer.
Found my new nail place! The service was awesome and the salon was very clean. My nail tech did a great job and was very personable. Will definitely be back.
Loved this place! Everyone was very sweet. My nail tech was Cassie. She was super friendly and did a beautiful job on my nails!
Scheduled a pedi for 3 people at 1PM a few days ahead of time, and when we got there they weren’t ready. One person’s pedi started at 1:30, the others at 1:45, and the lasts didnt start until after 2. The last pedi was super rushed and overall the experience was disappointing and they were pretty unprofessional.
Great place love everyone that works there. Followed my nail tech and never wanna leave that place! Super clean and they are all professional. Can always get u in and good prices
Ask For Ve with Toes and Julia for Nails! Excellent job on Both!
This is a very relaxing nail spa. I appreciated the fact that there was no TV or music playing. Just a calming atmosphere to relax and enjoy being pampered. It’s true that sometimes less is more. This place is a true testament to that statement. My brother and I really enjoyed it here. Also loved our pedi/manis. Great customer service. My new spot for sure.Zippy
I have always had bad experiences getting dip nails but I came here and had the best experience! They’re smooth and not chunky. Carol was so sweet and very clean place!
Do not come here for eyebrow waxing! I believe there is only One person who waxes and she obviously doesn’t know what she’s doing
I absolutely love Urban Nails! I haven’t gone to another nail salon after going here! Very nice ladies that work here who make sure you have quality nails!
5 pedis all at once!! Best place to go with the family!! Love the message chairs. Great place. Very good nail art!!
Absolutely loved this place! The owner Na is amazing and the quality is amazing.
Such a beautiful environment with the nicest people ever :) it’s by far my favorite nail salon. my nails look absolutely fabulous every single time and the price is great!! would 10/10 recommend
Hands down the best pedicure I have even gotten. Foot massage and leg massage was the bomb.
Were very kind. Able to fit two walk in pedicures. They did a really good job. Well worth the money. Good service. Very hospitable. Will go back.Although I wish the ladies would have tild us their names but they literally didnt engage in any convo with us.I also am a cosmetologist and i noticed they used an already used file and dremel file was used already as well. Those are supposed to be used once and thrown away. Other than that service was good.
I cant say enough wonderful things about Urban Nails! They are simply THE BEST! Ive been going since they opened & have never been dissappointed!
Kia did my nails. Got a full set, and wanted to experiment a bit. She was totally up for it and they came out amazing !! Tammy did my pedicure, she has amazing hands. Feeling like a million bucks
Definitely had a great experience! I went to two salons before them they were able to get me in right away and had suggestions for what was best for my nails and did an amazing job and were very tentative!
Had a great service with Stevie today! She was so detail oriented with my shellac manicure! The salon was very clean & so cute inside! I will recommend this place to everyone!
Ive had mani/pedis all over Wichita, and Urban Nails is my top choice. This location features a clean, fresh space and friendly (but not overbearing) nail techs. Great color selection and high-quality nail service rounds out this great nail salon. Dont go anywhere else!
So I am really sad to write this review because I wanted to love this place. When I left my nails looked so pretty. Everyone was friendly and the color I chose was beautiful but they literally just flaked off a week later?! I purchased a dip manicure which normally lasts me about 4-5 weeks if I’m careful. Also, I feel it’s worthMentioning that during my manicure, the technician filed down so hard on two different fingers, she actually cut me. She definitely felt bad and was apologetic but I’ve never had anything like this happen to me at a salon before.
I have to say that this is one of the nicest nail salons I have ever gone to for nails. It is always clean, the wait is short, staff is professional and the prices are what you would expect from an upscale business that treats their clients well. I definitely recommend this business to anyone.
I absolutely love this salon. Its very clean and the girls are all so talented and nice!
Clean and comfortable environment. My feet and legs feel so soft and amazing!
Everything is always so clean and professional staff! I have tried multiple nail places due to nails not lasting as long as they should, breaking/chipping and now I will never go anywhere else! I have never been dissatisfied but I know if I was, Na would make it right before I left! 100% recommend.
Very impressed with Urban Nails! Wonderful service, clean facility and quick! I would recommend and I will be back again! Thank you Ruby, Chi, Kayla and Mai! My Mother in law and I loved your service!❤️
Urban Nails did a great job accommodating a girls day for manicure and pedicures! I’d recommend coming here.
Everyone here...super professional and talented...customer service is amazing
I Love coming here‼️❤️ Everyone is so nice and even when you call it’s like nothing is impossible.. they will fit you in‼️ I want to Thank All The Staff ❤️ For making my daughter and I feel special and your impeccable service‼️ Thank You 🙏🏽
I just really really wanted a good set, and the lady that did my nails. she was not professional in the process and was filing one of my nails and broke my nail, it hurt pretty bad, they were bulky and lumpy not what i wanted at all. i still paid and everything. i was very dissatisfied with what i got. the other times i had went there they were amazing, but i don’t want this lady doing my nails again.
Urban Nails is fabulous. Joanna is fabulous and did a very thorough job on my nails.
I had my nails done one week ago and they’re already cracked and two broke. The drills that they used had not been cleaned, there was dust on every drill they used.. I had dip done and I’ve had to file down and cut back my nails because of the breaks... the manicure took over two hours and it was not worth it apparently..
I went there last minute for my husbands bday. We got pedis together. It was amazing. The ladies were super sweet and my pedi felt amazing. I will definitely be going back!!!!!
I went to Urban nails about four days ago. At first I was thrilled with the service. Its a lovely environment, and my Nail Tech was wonderful from a customer service standpoint. I was traded around a bit until my last Nail Tech who did my actual nails. It was three days before Christmas and I requested a full set of acrylics and a halloween based nail design (kinda strange I know, but I had my reasons) and to not have my natural nails cut because I am attempting to grow them out. I tipped an extra 30% just for that. That said, they did cut my natural nails and the design I requested was changed, though it was fully possible with a bit of builders gel (I think there was a communication error there), but no biggie. That said, once I got home and into some decent light, I noticed a few problems with the set. They werent filed correctly and one of the nails had been put on a little crooked. No problem, I fixed that with a nail file and a new coat of nail polish. I also noticed that the nails werent properly balanced. I knew it may cause issues later on, but I had planned on doing my own fill in a couple of weeks, so I could fix that. Today, however, I found that one of the nails had broken clean off at the natural nail. Since it was a longer set, I got to work filing and reshaping until the longer nails were at the short length. The last thing I expected to find was lifting under the acrylics. Seeing as the nails were barely four days old and I had already had a myriad of issues with them, I couldnt say I was surprised. I was however disappointed. These nails wouldnt have lasted a week even if the one hadnt broken off. I went to get my nails done here because my own supplies were low, I had filed off my last set to give my nails a breather, and I figured I could pamper myself for once. In the future however, I dont think Ill be returning. I dont know whether it was because it was the holidays or because it was a late appointment, or because of being traded and there was a miscommunication, but the overall product wasnt worth the price I paid for it.
Great place to get your nails done. Everyone is very attentive and cares about your experience. Love this place!!!!
Nice and friendly do a great job
Urban Nails provides a personal experience for each client. Unusually clean with a fresh environment, free from typical “nail salon” smells. Essential oils are included with the base manicure or pedicure which enhance relaxation and pleasant calm feeling, lasting throughout the day. Overall the best nail salon for quality and value. I highly recommend Urban Nails.
Very nice and was willing to get three of us in a decent time without having an appointment. Nails look great!
Amazing service. We had a girls day and they were awesome.
I didn’t make an appointment but they greeted me immediately as I walked in and from start to finish, Jen was my nail technician for dip powder service & I was definitely more than satisfied during the process and with the result! The atmosphere & set up was very relaxing all in one, will make a priority to visit again soon! 10/10 recommend!!
Great service and I would recommend to anyone looking for a good quality manicure/pedicure in a clean and cute salon!
I would love to see you at Urban Nails, Happy Holidays from my family.
Na and her crew have always taken care of me and my friends. 💜💜
Staff for nice and helpful. Loved my pedicure and its within walking distance for me.
THE BEST! Carol is amazing! Urban nails is my go-to they are so talented, and nice. super relaxing atmosphere!!
Fav nails place! The owner is the sweetest & everyone is super genuine & nice. This will always be my go to nail salon!
Such a great experience! Professional, friendly, and my nails look amazing!
Love this place! Such a relaxing environment and everyone was so sweet. Best pedicure I’ve had!
I am so pleased with the expert care I receive at Urban Nails! My nails have never looked better ! Na is so kind and treats me like a family member! I can honestly say you will be very pleased when you go to Urban Nails! Cathy
From Carolyn Klassen,Urban nails is a modern, sleek, clean salon. Na uses aromatherapy in diffusers and she also added Teatree oil to my foot soak. Loved the citrus scrub pedicure. I appreciated taking home the disposable pedicure kit. Love the environment! Love Na‘s P & M‘s she is professional, gracious, and caring!
They put a lot of care into my nails and were super nice. Definitely will return.
Always accommodating & Never Disappointed
This is an awesome salon with a great vibe! I had one of the best pedicures ever here. A great massage and fresh citrus sugar scrub. It is a no odor salon with aroma therapy and you can even get CBD enriched therapies. A wholistic experience and an asset to Wichita. Locally owned too.
The entire staff at Urban Nails is amazing! I had a mani and a pedi and had the opportunity to work with two different techs. Both were so nice, very professional and wow did they do a great job! I loved it so much that I took my teenage daughter back the next day for a pedi and got to meet another tech who was so wonderful too! My daughter is so happy with her pedi, I think this is the best we have both ever had and the experience was definitely without a doubt the best ever for sure! We will for be clients life at Urban Nails for sure!
Very friendly and clean place !!!! the environment is very inviting and makes you feel welcome. you will not regret going to urban nails, the nail techs do an amazing job
Friendly staff, gorgeous and relaxing interior, and the services were wonderful. I got a manicure and pedicure with my husband and we both loved it!
Carla is great! Love my hair!
Unprofessional and you will be disappointed.
Great great experience and wonderful atmosphere you’ll never want to go anywhere else
Clean shop, tons of nail services, client centered staff !💅💅💅💅💅
Great service & the owner is very kind.