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Kelley & Dawson Service
1741 N Broadway, Wichita, KS 67214, United States
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Kelley & Dawson Service

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Al
Review №1

I cannot say enough good things about this company!! I called on a Wednesday morning, had the owner come give me a quote Wednesday afternoon and my ac was installed by Thursday afternoon, during a heat wave!! The crew and staff are so friendly and helpful, the customer service is phenomenal!! I highly recommend this company!!

Mi
Review №2

I called Kelley & Dawson because our a/c wasn’t getting as cool as I like it. They were here within 30 minutes. Brian did a great job getting it back up and running cold again, even while dodging the wasps. Sorry about the wasps, Brian!!!! Highly recommend Kelley & Dawson for your air conditioning services.

jm
Review №3

Responsiveness, effectiveness, and excellent customer service describes this company. Caleb went above and beyond with helping us with our AC issues on a Saturday evening. Beyond grateful for their service and we will continue to use Kelley and Dawson in the future.

Je
Review №4

Ive used this company for 6 years running from install to service. They are always polite, punctual and do exactly what they say they will. Im usually surprised to find the charges are less than I expect as well. Calebs the man and welcome at this home any time.

Bi
Review №5

We are new to Wichita and needed our HVAC unit replaced. Local friends highly recommended Kelley & Dawson and they were spot on!! I had 3 different contractors come over and Kelley & Dawson were the best of the best on every level. The installation (done by Gage and Zack) was as professional as you will find! The Business Owner, BJ, delivered on every agreement made - no added or additional costs. This is a family run Wichita business I highly recommend. GREAT JOB, GUYS!!!

Lo
Review №6

Very happy with their service. Good price, punctual, professional,and they made sure to leave the house in good condition. Would give more than 5 stars!

mi
Review №7

These gentlemen were early for their scheduled appointment! Professional and moved with a purpose. New blower and miscellaneous installment in 3 hours....excellent. Definitely will recommend to everyone.

Co
Review №8

In the middle of the night in August on a Friday I woke up to a hot house. In the morning we called another company we had used before and they said they would probably not be able to make it out but would try......We had company coming over that Saturday night and would have to cancel if we could not find someone to come out. I called Kelley & Dawson. They had a tech call me right away, Caleb Higgins and he said he could come out that Saturday morning and take a look. He arrived within 1 1/2 hours of talking to him, fixed the problem within 30 minutes and had us up and running. Caleb was so nice and polite and did a great job!!! We will definitely remember this kind of service and call them in the future. Thank you for saving our weekend Caleb!!

Tr
Review №9

Our furnace quit working a few weeks ago, my husband called Cooks but they couldn’t make time to work on it. I told my husband I was going to call Kelley/Dawson because they had very good reviews. The receptionist was polite, understanding and actually listened to what I was saying. She dispatched Ivan within an hour. Ivan Treto was very knowledgeable and quick to find the problem. He articulated the issue perfectly, gave me multiple options with pros & cons. I was very impressed by his persona & work ethic. I highly recommend Kelley-Dawson for all your heating/AC needs!

Ka
Review №10

Gage and Caleb did a great job installing new heating and air system. Very professional great guys, highly recommended.

Wi
Review №11

Caleb efficiently got A/C working again despite having a part still needing replacement. Knowledgeable and friendly.

Tr
Review №12

Great company! Very responsive, timely, upright and honest. I needed a replacement of my HVAC. The owner came to my home and was very thorough explaining the options. So happy I chose this family-owned business. BJ and Michelle are awesome!! They treat you like family and go above & beyond and are very patient in explaining everything. The team who came out to install the HVAC was Steve, Zach, and Gage and they were absolutely the best, very professional, on time, pleasant, respectful of my home, and made sure I understood everything. Thank you, Kelley & Dawson, for installing my new HVAC! The customer service was excellent, the installers knew exactly what they were doing, and Im very happy with your family and your service 👍🏽👍🏽👍🏽!!!

Da
Review №13

Kelley & Dawson has always offered incredible service and support. I trust them completely with all my HVAC needs. Today Brian came out for my spring service and went above and beyond. There has been a piece of plastic sheeting in one of my vents since I bought my home that rattled around any time the furnace or AC was running. My young children would wake up scared every night because of “the monster” in the wall. I was ready to cut the wall open to figure out what it was, but I mentioned the sound to Brian and in just a few minutes he had it taken care of. I’m thrilled!

So
Review №14

Best service in town 👍🏽👍🏽👍🏽! Came right away and got the job done fast much appreciated and I will definitely recommend them to family & friends

Li
Review №15

My experience was wonderful with comfort systems of Wichita they installed a air and heat unit in my home they were so professional and courteous and they knew exactly what they were doing the system looks great and its running wonderfully Will be using them for my maintenance Had other companies out at 1 time was not impressed with them

Ha
Review №16

Great job! Professional team with great customer service.

Ca
Review №17

My airconditioner had worried me for so many years. It was absolutely inefficient costing our family so much money each summer.. I was looking for a Trane airconditioner. Kelley & Dawson installed the new airconditioner so quickly and I couldnt be happier. Our new Trane Air Conditioner hardly has to run at all to keep our house cool and our electric bills have been less since our ac was installed. I highly recommend this company.

Cu
Review №18

My air conditioner quit working end of last week. I found out the Evaporator Coil was leaking refrigerant and had been for some time. I had the choice to replace just the coil and leave the rest of the existing 18 year old system as is or just replace the whole system with new. I decided to go ahead and get a new system that will hopefully last for the next 20 years. My decision was between two companies offering very similar equipment at essentially the same price. Both companies were professional and responsive through the whole bid process. It was a tough choice to make as both companies were great to work with and both offered top tier equipment. Ultimately I decided to go with the other company over Kelley & Dawson but it was truthfully at no fault of K&D. I literally almost had to flip a coin! I ended up going with the other company in the end because they were the first ones I called and that I had come out. Also they could get to me just a week sooner. This really was not a huge issue though because both companies offered to get me fixed up good enough to stay cool until they could make it out to us. I wont mention the other company here as I feel K&D deserves all the recognition on this review. If anything falls through with the company I went with, I will be calling back K&D to move forward with them. I highly recommend that K&D should be called and considered for any HVAC replacememts or services. Thanks BJ for taking the time to meet with me and providing me with a competitive bid and excellent customer service.

Wi
Review №19

Called on a Sunday morning, on Valentines day, in a snow storm and temperatures below zero. Our heater went out at 3 am. Gage was there by 11 am and had it fixed within the hour or so. We are extremely grateful as the windchill were approaching -20 the next few days. I highly, highly recommend Kelley and Dawson Service to anyone.

Be
Review №20

Plenty of experienced techs, 24/7. K&D values their techs, check out Christmas on their Facebook page. Steve and Gage did my install. Always working while answering my questions. No lunch breaks together, 1 always working. Hauled off my old doghouse, which had nothing to do with my install. Even just the little things, like resetting my new thermostat to my preferred settings. Quote was so good, I added onto my total bill with more products/services. BJ the owner popping in and out, Michelle in the office always available to answer my questions, be it via email, phone call or text. This is exactly what you want in a company. And we all know, nothing stops a Trane.

Re
Review №21

The air conditioner was making a grinding sound and we called Kelley and Dawson in the evening. We got a call back immediately from Caleb who offered to come out that evening. We told him the next day would be fine and he promptly showed up the next morning, Caleb was very knowledgeable and because of the age of the unit and the way it tested we decided to replace it. We went with an entire system and it was installed within 3 days. Caleb and Gage installed the system and did an excellent job plus were done in about 6 hours with clean up and everything. Am very pleased with their service.This is actually the 3rd system that Kelley & Dawson has installed for me, not all the same house. I have been using them for approximately 35 years. They are on their 2 generation of management and obviously different technicians but every service has been excellent. When a company can maintain excellent service for 35 years that is the sign of a VERY GOOD company. I would use no one else!

Ja
Review №22

After our AC went out in the heat of summer, Kelley & Dawson came right out. We used them to install a new furnace and AC. I was very pleased with their professionalism and willingness to get the new system installed on such a short timeframe. Highly recommend Kelley & Dawson

Ka
Review №23

I am impressed with the timeliness and quality of work. Steve and Gage came in on time and replaced my 20 year old AC and heater. BJ was great to work with and I am very happy. They were professional and answered all my questions.

Ka
Review №24

We use Kelley and Dawson for all of our HVAC needs. They have bid two separate installations for us and gave us the best price each time. We were 100% satisfied with their work. Tonight the pvc pipe that drained water from the unit backed up. I didn’t know what was going on and called after hours. Their on call technician, Caleb, came out and quickly fixed the problem. He was knowledgeable, and bonus, very polite as well! This family owned business has gained our loyalty. We wholeheartedly recommend Kelley and Dawson!

LI
Review №25

Called several places I was recommended and everyone was saying after the holiday weekend. It was 80 degrees in my house and with heat advisory and indexes 105-110 I was really worried about not getting AC working. Called Kelley and Dawson and they worked me in. The gentlemen was extremely friendly and professional. Within 30 minutes had it fixed and up and running. Today there is a heat advisory outside but Im on my couch under a throw blanket nice and cool. Thank you so much!

al
Review №26

Not sure if my review posted .In short one of my a/c units went out at midnight last night .(Saturday)Called after hours service and technician called me promptly this morning (Sunday)This technician was here within twenty minutes .The technician Rudy is top notch .He was fast, extremely efficient and knowledgeable and exceptionally polite .Explained everything as well .He demonstrate a very high level of expertise.I will definitely use this company again and kudos to Rudy

St
Review №27

I switched to Kelley & Dawson because at the time they had 200 Google reviews with an average of 4.8 stars. My former HVAC company had about 30 Google reviews with an average of 3.8 stars. The difference in the 2 firms was evident from the start. The demeanor of the entire organization was professional, friendly, flexible and attentive to customer requests.They replaced 2 AC units and 2 furnaces. Took about 7 hours. Thanks to Gage, Caleb, Steve and Brian. The inside of my house hasnt felt this comfortable for some time.If you are going to replace the AC in the summer, turn down the AC the night before. This will keep the house bearable longer while the change out occurs.

Al
Review №28

On time, courteous and knowledgeable for a Saturday early morning service call. Thank you.

Jo
Review №29

I have been doing business with this company for 4 years now, and I wish I had found them much sooner! These techs are very knowledgable, and they sell a quality product. The office staff are friendly and helpful. Cant say enough nice things about them!

St
Review №30

On Saturday July 20, one of the hottest days of the year, our upstairs air conditioner unit quit working. I immediately picked up the phone to Kelly & Dawson hoping they would be able to help. With summer heat on and many homes experiencing ac issues I didnt expect to receive service for at least a couple days. After speaking with the receptionist I received a call back from Caleb within two minutes. Caleb asked several questions regarding our issue to help diagnose the issue. Caleb then indicated he would arrive to our home within 30 minutes. Upon arrival he quickly and efficiently began to review our units and identify the issue. He was prepared with the correct part, reviewed our second unit recommending a quick fix and cleaned both units all within an hour. On top of that he offered a program to review our outside units and furnaces that covered the current work and saved money overall. Kelley & Dawson and Caleb saved our weekend! Thank you for the quick support. Well see you in the Fall for our furnace tune-up!

da
Review №31

I will recommend Kelley & Dawson to any homeowner that needs a trustworthy, competent company for their h.v.a.c. needs.We had a a/c unit and furnace that was 24 years old and this year the a/c failed. It was not a convenient time for us to be without a/c.Going on a recommendation, we had Kelley & Dawson do the installation. We didnt have time to get multiple estimates, and trusted Rudy and Caleb to do the work.Michelle in the office made arrangements for the installation asap. The guys performed the work and treated the project with attention to detail, efficiency, and concern for our cooling needs. Everything was completed as promised. A job well done and Im confident this is just how Kelley & Dawson do business. Making their customers feel like they are the #1 priority.

T
Review №32

Absolutely wonderful service. I reached out to them in the afternoon the day before with a no-rush sort of issue and they were out the very next day! Had it taken care of quickly. The tech was kind and professional and let me know exactly what he did and answered my questions thoughtfully. Would 100% recommend!

Sh
Review №33

I have been using their services for years. Everyone at Kelley & Dawson are very friendly and thorough. I just had new heating and air installed. They arrived promptly and had me up and running in not time.

Ro
Review №34

We trust them to take care of our HVAC needs well and at fair prices.

Ph
Review №35

Chad was awesome! He showed up in a timely manner and was polite. Chad explained everything in detail and was kind and courteous. Being told that you need a whole new EVERYTHING can be a downer but he handled it just right! I will trust him completely when we finally get our unit fixed.

Mi
Review №36

Last week BJ, from Kelley and Dawson came out to the house and gave me a quote to replace our 23 year old heating and AC system, along with the old humidifier. Today, three trucks rolled up to the house (exactly when they said they would be here). They laid drop cloths down and went to work. In about 5 hours all of the old equipment was gone, all debris rolled up in the drop cloths, and now sitting here warm and extremely comfortable on a 27 degree day outside. The three technicians, Gage, Caleb, and John, were professional, efficient, and extremely nice to deal with. In a world today where it seems like customer service has gone out the window, that is not the case with this company. They answered all of my questions and even made some changes to my duct work at no additional cost. To top it all off, of the three quotes I received, they were the least expensive by several hundred dollars. This will be the company I use for any future heating and air needs.

Ch
Review №37

I cant say enough about the service that Brian from Kelley & Dawson provided today. My very old AC was not cooling so I called them. Long story short, he checked it and realized it was shot and I needed a new one. He explained that it would take several days to get it installed because they are backed up, and I almost started crying because my daughter, son-in-law and 6 month old grandson are arriving on Sunday from San Francisco for a two week visit. I couldnt imagine their discomfort in this heat. Brian had a remedy and he made it happen - he got a temporary unit from their office and within an hour, had it installed and working, so I will have cool house until the new unit can be installed. I cant say enough good things about Kelley & Dawson. Thank you!!

ri
Review №38

We had the pleasure of having our fall furnace checkup done by the Kelly-Dawson firm. The tec. (Chad) that did our service did a GOOD JOB and was very nice to talk to! When I called for the service I was very pleased to have the phone rep that setup the service offer a date that was only two days from my request! We plan on this firm to be on the list of have again to do our AC/furnace work!Thank You for a job that pleased us to the max!

Pa
Review №39

I needed a new AC unit so I put out for three bids. Kelley and Dawson wasn’t the highest or lowest bid they were right in the middle. What sold me is the time and care the Kelley and Dawson technician took inspecting my old system, taking measurements, writing down careful notes, etc. He was kind of an older fellow and you could tell he knew what he was doing. Also the old unit had a Kelley and Dawson sticker and it had lasted much longer than normal before it went dead. When the new unit was installed this same technician came by to inspect everything and make sure the installers did a good job. Later when the city inspector came out I told him about this very thorough technician who personally saw to the quality of the work. The city inspector fellow told me Kelley and Dawson is one of the best in all of Wichita and furthermore that “technician” was actually the owner of the company! Apparently the owner of Kelley and Dawson personally makes sure every system is done right. City inspector fellow went down to my basement with a flashlight, looked the installation over for literally like less than a minute, declared it was a top quality job, and signed off the paperwork. Amazing service from Kelley and Dawson and the new unit has worked perfectly so far. My top rating for Kelley and Dawson. -Paul Klusman

st
Review №40

We had Caleb come out to check on our humidifier which wasnt working. Caleb was very thorough in finding the cause. He was a pleasure to have out. Thank you Caleb & Kelley And Dawson for having a person of this caliber as an employee. Sincerely, Steve McGaugh

Ch
Review №41

I had to buy a new HVAC system early summer 2018. They got it all done before 1:00pm. Only issue I had is the wires were not lock nut tight so the system would keep shutting off. Once the wires were properly connected and tight it worked just fine. Easy fix. I received free fall and spring maintenance for the first year. Ben was the technician for the Spring cleaning and he was great explaining how easy it is to clean the coils.

wi
Review №42

I cannot say enough great things about the wonderful people of Kelley and Dawson! In the past two months I have called them to two different residences, for two different reasons and they were honest, fair, and reasonable. They do not want to sell you a part you do not need and will listen to your concerns and address them to you. I was offered a great explanation of the problems with my units, and they were both fixed promptly. The last call I made to them I had a tech at my doorstep in 15 minutes. It was 95 degrees at that time. The great people of this company will have my business forever! Thank you K&D! 10/10!!!!

Em
Review №43

Great service, came out late to repair my AC on a Saturday night. Ben was kind and courteous. No unnecessary products/services were pushed on me, only what I needed so I could save the most money. Highly recommend.

Li
Review №44

Michelle from the office was very courteous. She let me know from the beginning the number that would be calling me back to let me know when the service tech would be to my house. Ben (the tech) was here within 15 minutes from when she called me and within 3 hrs of my initial call. He had it fixed within 2.5 hrs.Ben did a great job keeping me informed of what he had found and what he needed to do to get my ac fixed. He was very professional and left the area as clean as he found it

Ed
Review №45

Today, I had our fall service furnace check scheduled. I got a call about 30 minutes before the technician arrived and he arrived right on time. Caleb was professional, courteous and personable. I appreciate knowing how equipment works and Caleb was good at explaining what he was doing, what the readings were telling him and why it was important. I have the confidence going into the winter that my heating unit is in good shape and should get me through the season without any problems. I can now sleep well (and warm) at night. Thanks Caleb and Kelley and Dawson Service!

Ry
Review №46

I had a Trane system that was over 16 years old so knew we would have to do something before long. The blower motor on our unit started having issues and had to turn off our furnace one evening and it was pretty cold. Called Kelley & Dawson the next morning. They had a tech out first thing. I thought it might be just the capacitor which did test weak. He replaced it and everything was running good. I asked for a quote to replace my entire system because of age. The prices were very reasonable. Right before I called to get a few questions on the quote answered my unit started having issues again. I talked to BJ and he had the tech come back out and put in a new motor free to get me by while we worked through the options on a new system. Everyone I worked with was very friendly and didnt try pushing me into upgrades and explained what was appropriate for my house. They answered my questions and made suggestions based on my questions. I got a completely new system installed within a week.

Tr
Review №47

The gentlemen that worked on our air conditioner were so professional. They answered my questions thoroughly. They did such an amazing job for us. I highly recommend Kelly and Dawson for any and all air conditioning issues you may have. Both of the gentlemen here had such exceptional knowledge of air conditioners. Thank you so much for a job well done.

Go
Review №48

Excellent job. Called at 8 AM, at house at 830, new furnace and AC unit in by 3. Had 4 men on the job all day. Very impressed.

He
Review №49

I am delighted with the service from Kelley & Dawson. Over the years their trained service employees have been trustworthy, thorough, professional and friendly.They are so good at what they do that Ive referred Kelley & Dawson to many friends, neighbors, family and even to people on Twitter. One man on Twitter, who was in emergency need of service, came back to thank me for the referral as K&D was out at his house in 30 minutes. Those whove hired K&D via my referral have reported back to me as being grateful. Makes me feel good as customer to recommend a stellar company.

Do
Review №50

I just got my fall furnace check today. I am always pleased with the service technicians who have come out over the years. I bought a/c and furnace 5 years ago and everything is going strong. My electric and gas bill have been noticeably less. When I call in the office staff are very kind and I appreciate that too. I would recommend Kelly and Dawson to anyone who needed service.

eD
Review №51

Thank you Kelley & Dawson!!! You worked to fit us in the same day we called and it was appreciated!! Your tech Gage was timely, professional and knew what he was doing! Gage had the problem fixed in no time and took the time to educate us on preventive maintenance. No question you all have our future needs taken care of because Ill call no one else! Thank you to your staff because all of you together run a superior business! Quick, professional, friendly and affordable!

Ra
Review №52

These guys put in year round system for me, did an excellent job, did what they said they were going to do and then some. Completely satisfied.

Sa
Review №53

Kelly and Dawson heating and cooling were not only timely with coming out to service our ac unit but very professional and informative on our options for repairing the system. Chad was our technician and was great. Would recommend to anyone needing a trustworthy ac repair company.

Ry
Review №54

Called them at 8:15 and they had someone on site at 8:40. Great and easy to work with. I had some bad experiences with another HVAC company in Wichita so I chose K&D after reading reviews. I would highly recommend them!

Ju
Review №55

Our retrofit from steam heat to central heat and air went very well. We were very concerned about respecting the architectural aspects of our vintage 1928 home. BJ spent considerable time working with us coming up with a plan, both, accommodating our wishes and insuring a solid system. All work was executed as promised, in a timely manner and by a friendly team. We are pleased and grateful.

La
Review №56

We got an HVAC system from Kelley & Dawson and have been very happy with the unit. They were very friendly and informative gentlemen. Thank you guys for a great experience.

Ev
Review №57

My mom and dad used Kelley & Dawson, and I, too, use their services. Theyre trustworthy, honest, dependable; and all the guys are personable. Chad is here right now doing my fall service check. Hes a total hoot! Ive been with them so long guys have retired on me, namely Mark. We had some good conversations, too. You can count on this company to do right by you.

Ka
Review №58

The service was predictably wonderful. As I had a maintenance task that I couldnt accomplish, I called the company and after explaining that I was unable to access the filter cage, I was was told that someone could come out within a short time. The service man was very nice and worked quite awhile to make the filter more easily accessible. He insured that I could remove the slide/door to the cage with much more ease than in the past seven years during which I had to use a hammer and pliers to pull the door up.

B
Review №59

I want to give Kelley and Dawson Service, especially Ben Stukey, my highest praise and deepest gratitude for their service and commitment to excellence. My furnace went out sometime during the night on a Friday so I called Kelley and Dawson Service Saturday morning. Ben promptly called me back within 15 minutes and was able to come straight out to fix my furnace within 30 minutes. From calling to having heat within a couple of hours was amazing for a Saturday morning! Thanks again Ben!

ba
Review №60

We have been using these folks for years and years, and have been able to count on their honesty, professionalism, and always with a smile. Go Trane systems.

Bu
Review №61

Even though i did not purchase a new unit with them, i wanted to give BJ, the sales rep, 5 stars for taking the time to come out and give me the estimates i needed. Very friendly and polite. Most of all, he was very professional. I happened to find a better deal for a certain model but i would highly recommend to friends and families for their service.

Sa
Review №62

Comfort and peace of mind. Polite and professional service. Reasonable annual contract fee. Caleb did the fall check-up today and, like all the other Specialists K&D has sent to my house over the years, he was quick and thorough.

Sa
Review №63

Tech Caleb was great very helpful and friendly! Quick to come out and help even on a very hot Sunday! Price was reasonable would definitely recommend!

Bi
Review №64

I have been very pleased with the service from Kelley and Dawson. Their service people have always been professional and friendly. Rudy came out today to service my furnace. He has been here before. He is always courteous and respectful and gets the job done quickly and efficiently. I would recommend this company to anyone.

De
Review №65

Last year my furnace went out. I called Kelley & Dawson and they promptly sent Chad out to diagnose the problem. I unfortunately had to replace the unit, but he explained what had happened and what my options were clearly and fully. By the afternoon, he had a new unit in place and I had heat again!! Fair pricing, excellent service and you are treated like family! So glad I chose Kelley & Dawson!!

Bl
Review №66

Excellent service time and time again! We have a maintenance contract with Kelley & Dawson and they keep us in great shape. They are always ahead of the game when it comes to scheduling maintenance check-ins, and their specialists - especially Ben, who usually services us - are never anything short of courteous and well-trained.

Sh
Review №67

Caleb did a great job. Thank you for coming out to fix our furnace..We thank you again.

bo
Review №68

Roger is very knowledgeable and goes the extra mile to make sure the system you have is the system you need. The support staff are always very friendly and do a great job servicing my system every 6 months. it keeps everything a good working order and saves on repairs down the road.

We
Review №69

Chad was very friendly and professional. He quickly found where our condensate pump line was blocked and cleared it. Everything is back to working fine. I would definitely call them again if any other problems arise.

Fr
Review №70

Ben came up with a solution to a problem that other companies didnt, saved us money and it worked great. He is the one who comes out for our service, without us asking for him. So, this company seems like small business, but it is actually well run and fairly priced. They dont have to run coupons and fake deals to get business-- one visit and you feel the quality service, especially if youve experienced the other local heating and air companies.

Ri
Review №71

Weve used Kelly & Dawson since 1991 and will continue to so. Excellent service, products, and staff. Caleb just completed our summer a/c service and was very personable and extremely thorough.

Le
Review №72

Best customer service, super responsive, dont think you are going to call and leave a message, you WILL talk to someone and get a return call from a technician almost immediately

Je
Review №73

Kudos to Kelly & Dawson who have been regularly servicing our furnace for over a decade. A nice young man (Randy) came to the house Monday (Oct. 22nd) and did the companys usual efficient job. Our highest compliments to Randy and the company.

Pa
Review №74

Chad came out after regular business hours to work on my heat. He was quick to return my call, responsive, efficient and solved my issue. Thank you Kelley and Dawson for continuing a great tradition of customer service.

Ev
Review №75

I called with an issue at 8am, and they had a Technician, Ben, out by 9:30am.Not only did he quickly fix the A/C, he also perfomed yearly maintenance on the Heater.He kept me informed as he worked, so I was not surprised by the bill.Fast, friendly, affordable, quality work. Id definitely recommend this company!

Mi
Review №76

BJ provided a number of alternatives for our new heating and air system, and he answered my many questions. Gage, Caleb and John completed the installation and I was happy with their professionalism, the care they took to protect floors, etc., and for taking extra time to walk me through the new systems features.

St
Review №77

We have had Kelley & Dawson taking care of our heating and air system for 10 years now. We trust them implicitly. We have a yearly service agreement that saves us money with twice yearly inspections. We wouldnt do business with anyone else!! Ben is so knowledgeable and keeps our systems running smoothly.

He
Review №78

Have used this company for several years.They have always taken very good care of my air conditioner and furnace in a timely manner and fair price. I highly recommend this company.

Sh
Review №79

Kelley & Dawson installed our furnace/air conditioning 11 years ago and have been doing followup maintenance checks since then. Have always been very satisfied with the product, and with their work and customer service attitude, from Michelle in the office to the servicemen who come to the house.Today Ben was the serviceman, and did a great job. Arrived promptly, appeared knowledgeable and experienced in what he was doing. He answered my questions about the furnace, was pleasant and professional through it all. When he identified a part that was getting weak, he informed me of the options and gave me the choice on what to do about it. We have been very happy with this company, and I dont know why we would ever go anywhere else for furnace and air conditioning needs.

Mi
Review №80

I had my winter maintenance done today on my furnace. Kelley & Dawson Service always takes excellent care of my heating and cooling equipment. I look forward to having them back out in the spring for my air conditioner maintenance!

Hi
Review №81

Excellent service. Were very friendly and did outstanding work. Very reasonable price for the work completed. Highly recommend.

Na
Review №82

The A/C for the house stopped cooling and after already having a different repair service cancel I called Kelley & Dawson Service. They had a specialist out within a few hours and Chad had the problem fixed in under half an hour, complete with a new air filter and some helpful planning for a new unit. Quick, responsive, and friendly!

Te
Review №83

CALEB HIGGINS, Came out to our home to fix our furnace. He was very knowledgeable, quick and efficient. It was a cold night tonight. It was a pleasure to have him come out tonight.THANK YOU !

Jo
Review №84

Outstanding company. Has done 3 jobs for me, prompt appointment, always on time, professional and reasonably priced. Ben was out last time. He was great to work with.

Pa
Review №85

On time & very courteous. Techs name was Caleb. Will ask for him next spring or sooner if needed.

De
Review №86

Kelley was a real gentleman. His business ethics and the way he handled himself was examplary. He was a pleasant person worker. He is welcome to come work here any time.Thanks so much K. S.

Pr
Review №87

Ive used Kelley & Dawson Service for the past 12 or so years and wont use anybody else. They are very responsive to my heating and cooling needs and almost always have somebody available to respond to emergency calls. BJ, Michelle, Ben, Caleb, and the whole staff are always pleasant to work with. I highly recommend their service!

Ky
Review №88

Chad just finished the fall maintenance on my two systems and as always was the epitome of professionalism and efficiency. I have used Kelly & Dawson not only for maintenance but also to replace my two failing systems last fall and the work they have done is great.

Ry
Review №89

Ben came out to my house the same day that I called and discovered that my unit was low on refrigerant. He was able to get my unit Cooling and I can finally feel cold air in my house again. Prompt service very satisfied! Thank you Ben and Kelley and Dawson service I will recommend you to my friends and family!

Je
Review №90

Ben and Steve did a great job during my A/C installation. Roger has a great team and runs a good company. Thanks much and look forward to many years of cool temps.

Ci
Review №91

Excellent service and great people to work with. Reasonable prices. Couldnt have asked for better!

Ty
Review №92

Our AC stopped working a few weeks ago. Of course it had to go out at about 8:00 at night during the hottest stretch weve had yet this summer. Our house was 90 degrees by morning! I was dreading what was going to happen during the day the following day while my wife and kids were scheduled to be at home all day. I desperately called about six different AC service companies that night and early the following morning and had yet to receive any answers or any response. I would have paid about anything to the first person that could get the thing fixed. I was whining about it when I arrived at the office in the morning and a coworker recommended Kelly & Dawson so, of course, I called immediately. I actually got a person on the phone on my first call and they had a technician at my house and the AC up and running in about two hours for a very reasonable rate. I definitely know who I will be using for all of my future heating & AC needs. Thank you Kelly & Dawson for your super fast service, and for saving this guy from very miserably overheated wife and children.

Nh
Review №93

Caleb Higgins was very knowledgeable and explained the faulty part and how replacing it will get my heater back up and running. It is 7 degrees outside tonight. My home was 50 ddegrees.I would recommend Kelley & Dawson for quick, reliable, and honest service.

ma
Review №94

Ben from Kelley & Dawson was out this morning to do my annual A/C maintenance and cleaning. Did an exceptional job and I appreciate it. I highly recommend K&D for furnace and A/C work of any type.

Ro
Review №95

My AC unit stopped working, so I called Kelley & Dawson Service expecting to make an appointment several days out. They sent a technician the same day. He was very competent getting right to the root of the problem and performing the necessary repairs quickly. He was also very personable. I recommend them without hesitation.

He
Review №96

Tech came same day and within 30 minutes of my call. Saved the day. Furnace not blowing hot air with freezing temps outside. So grateful. Caleb was professional, kind and courteous. Would use them again!

M
Review №97

Just had Kelley and Dawson out to work on my air conditioning system. I went to turn it on and it blew out warm air. Ben showed up and took care of business. Very professional and knowledgeable people. Highly recommend them to anyone with HVAC needs. Heres a pic of their van in my drive!! Ben didnt want to be in the picture. I think he was afraid I would photo shop him. Ha!

Su
Review №98

Ive used Kelley & Dawson services for 20 years. I recently reviewed several companies to replace my furnace and air-conditioner. They are priced competitively and did a superb job in quickly removing and installing the new units. Technicians are professional, courteous and always prompt. I wouldnt trust any other company for my homes HVAC needs.

Ly
Review №99

I just cant say enough good things about Kelley & Dawson. They were the only company I called when my A/C cratered last week that could come out the same day. Turned out the entire system had died of old age and needed to be replaced. Their estimate was right in the ballpark and I felt good about having them install a new system. The staff is helpful, courteous and professional. Its a pleasure doing business with them.

Ja
Review №100

I was impressed from the start of the process through the installation. All the representatives were professional and courteous. Love my new Trane HVAC system, it works great. Thank you Kelley & Dawson Service.

Information
16 Photos
100 Comments
4.9 Rating
  • Address:1741 N Broadway, Wichita, KS 67214, United States
  • Site:http://kelleyanddawson.com/
  • Phone:+1 316-263-7201
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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