LOVE LOVE LOVE THIS PLACE!!! Always leave satisfied with my Mani & Pedi done always get my nails done by Kevin ! π€ He does an amazing job and is super friendly. You can sit back and relax while sipping on some of their amazing Cocktails or BYOB ! Highly recommend coming here Super clean also Definitely sticking with this Nail Salon
I usually donβt make reviews but Iβm so disappointed. IWent in one day before having my baby so I wanted to to just relax. The gentleman doing my hands was yanking me and folding my hands and fingers in ways that they donβt bend. I let him know it was hurting me and he was more careful but he seemed like he was in a huge rush. Even my manicure was not relaxing or done correctly my nails had streaks in them. My cuticles were all white after I paid for a manicure.I called to speak to manager but he was not in. The person that answered the phone asked if I wanted to redo them but I have no time now since Iβm going to hospital tomorrow. I shouldβve just stuck to my normal place.
Went to Onyx today with my mom and little sister. We were greeted and the man at front desk was very helpful. After that, we chose our colors and were handed menus of the complimentary drinks. We were seated quickly, there wasnt any wait at all. The chairs have a massage feature which was amazing and really enhanced my relaxation. I chose to do the Onyx pedicure, which I will recommend for sure. It was reasonably priced for such a great service. Absolutely soothing! I chose to try the Hawaiian Mimosa as my beverage, which was very delicious! My nail tech was Ann. She was incredibly sweet, personable, funny, and made sure I was comfortable and relaxed the whole time. She made sure to take her time. It was an incredible experience all around. I was hesitant at first because of the negative reviews I read, but I thoroughly enjoyed it and I really relaxed. I will definitely be returning to see Ann!
Got there at 5p they had me wait. they have a bar to relax while waiting your turn then they come up to me tell me they cant do my nails after 45mins bcuz mo one wants to stay & they glose at 6p. have the audacity to say come back tommrow. really mf, i came to get my nails done not yo have a drink. rgey should have said that to begin with instead they wsit til 30mins b4 closing to tell me???? REALLY. Fortunately was able to gond Marvy Nails still open, not fancy, no wine. but excellent svc. & was very satisfied.
Wonβt be going back. My husband said it looked like my 5 year old daughter did my manicure and he was spot on. Aesthetics is a big deal to me and the place wasnβt clean and there was clutter everywhere. Two stars because at least the people were friendly.
Really liked this place until my service today. I wanted pink French dip and didnβt get that at all. I expressed how I didnβt like my nails and the tech really didnβt care.
Iβve been going here for several years consistently for dip nails. Today I unfortunately got a technician named Sonny. He was extremely rude and argumentative when I asked for a third dip- which I ALWAYS get because my nails are thin and I donβt want them to break. He continued to argue for several minutes to the point in which I said just get this over with. Ive never had a technician act that way. Absolute terrible customer service and they donβt care. Upon check out I talked to the manager and explained and she said I sorry honey and could care less. I explained I have been coming here for several years and that she is going to lose business and she didnβt care. Didnβt even say she was going to talk to him or offer anything to keep my business. Absolutely do NOT recommend. Terrible customer service!!
I love the quality of service at Onyx Nail Bar Alliance! Kevin is a great Nail Technician & Design Artist. He will treat each nail as if it were itβs own masterpiece βοΈ πβ¨π«π₯
Came here last night for a last minute appointment. They closed at 5:30, but had an appointment for 4:45. Upon doing my nails the gentleman (didnt get a name) that was doing them was rude and yanked my hand and arm around during the whole thing. He rushed the nails and when grinding off the old dip, the machine was getting hot and I kept telling him it hurt, but he kept on. When shaping my nails he filed so hard that he cut into three of my fingers. When he put alcohol on them to finish off the dip I told him it was burning. He said oh, you have a small cut. Well yeah cause you cut me!! He proceeded to do nothing about it. I will not be coming back.
First time going today and we ended up walking out as we were picking out our nail colors. Everything was so dirty. The floors, rugs, nail polish shelves and the plastic dividers on the manicure tables. We didnβt go further than the nail polish area so I canβt say what the pedicure chairs were like. If they canβt keep the main areas clean, it doesnβt give me much confidence that everything behind the scene is clean and sanitized.
Iβve been coming to Onyx for years. Itβs hit or miss lately with who helps do you nails or pedicure. I get gel polish often, it has started to peels in less than a week consistently. It used to last me a few weeks but for the cost itβs disappointing. They have been professional and redone it for me before when I come in after my gel manicure peels within a week. With work I donβt have the time to come in so frequently. Itβs inconvenient
I usually donβt go to reviews but I wanted to enlighten on my disappointment. For one, this place was recommended to me from someone who is a regular and sees kelly, but kelly wasnβt there (after an appointment was made requesting her 2 weeks in advance)and they messed up her nails as well. Iβm in town for my friends wedding, which is tomorrow, and both of our nails are a disappointment. Unsatisfactory to say the least. Both of our nails are misshaped . My gel was bubbled up because it was put on so thick, as well as uneven. I got charged extra for gel, extra French tips, extra for length and extra for the dip powder underneath and i had them remove the gel bc of how displeased i was. I still left a 20% tip but i shouldnβt have. I asked for them to be fixed and was basically feeling like a burden for something that was done wrong on the first place! The Bride to Abeβs hands were also being jerked around. What shouldβve been a wonderful pitting prior to a big day, was such a disappointing day!
Best place u have been to in this area! Did amazing very clean and very very friendly! Has a bartender to make drinks perfect for a date with friends!
This place was awesome free drinks while you get your nails done.
Best place ever to get your nails done. That chair massage πββοΈ is amazing. I have missed my girl Van. Its been over a year since I have felt like myself. See you again in 2 weeks.
Had a wonderful time with my daughter and her friends. Nice, clean, and welcoming environment. Family owned with great service.
I had a full set of acrylic tips and a wonderful pedicure done today! Lynn did my nails and Stacy did my pedicure. My mimosa was delicious!!I messaged on Facebook for an appointment and sent over my inspo picture for my nails. They answered promptly and when I arrived were great about explaining the menu and I did not have to sit around and wait. Now this was on a Monday, they said weekends are better to make an appointment ahead of time!The salon was immaculately clean, they are obviously taking covid guidelines seriously. Everyone had masks on properly, made sure guests were spaced out, and I watched them sanitize everything after every person.Lynn did a wonderful job on my nails. They are the perfect length and shape. She made sure I was happy with them every step of the way in case we needed to make adjustments. She also helped us pick the right color for my toes to match my nails.Stacy also made sure I was comfortable, made sure water temperature was good and everything. The leg and foot massage was so good I almost fell asleep! My feet are so happy and pretty now!Both ladies were so sweet and made great conversation, while allowing me to relax as well. Pricing is fair and average for what I wanted. Will definitely be back!
I had an appointment yesterday, and had to wait 40 min before anyone was available to do my nails. When I notified the owner that I had been waiting 40 min and I had an appointment that I was on time for, he said well we are very busy, and have had a lot of walk ins. I stated that I had an appointment, and appointments should have time allotted for them. He abruptly told me to go there was someone ready for me now. He was very dismissive, and unapologetic. The technician doing my nails rushed so fast she cut my cuticle with the drill, and just left it bleeding as she dipped my nails in the powder. She finished my dipped nails in 30 min. It usually takes 45 min- an hour.
Friendly staff, good libations, quality work. We all love the place
Met my friend over here for a pedi. The inside of the place is very clean and airy feeling. There is not that strong distinct smell of chemicals from the nails. At the front you sign in and pick your service as they have a full menu of what they offer, after that you pick your color and then they offer you a mixed drink, wine, or non-alcoholic drink (all of which is complementary). A tech will come by to seat you and then start your service. For the service I received, I believe it was average price but I feel they could have done a better job on my toes. I have yet to find someone to my standard so I keep trying.Overall good experience, I would go back and will in the future, at least to see my friend and have a good girls outing.
Im a barefooter, So they had work to do.!!.They did not do, that irrational,fast & ununderstandable conversing most places do..So i knew they werent talking about me & my so badly needed peti..!!!! I always think they are talking about us, (there clients) when they do that.A bloody Mary ( because its the appropriate morning drink & they make a good one)later I was renewed!!!
I love this nail salon. Ive been coming here for about 8 months. Lannie always takes care of me and she can do any shape. I always ask her opinion because shes going to give me her expert opinion and do the best she can to make my nails last as long as possible while also making sure theyre healthy. The double shot manicure with nexgen dip is the best. And they have happy hour (20% off) Monday-Wednesday before 3pm.
Great place with free drinks...Would be back soon.
Jackie did an amazing job. Thank you! I will definitely be back.
Really cool place, love the complimentary drinks!
I will not return. Rushed and rude. Not relaxing at all. Prices reflex βcomplimentaryβ alcoholic drink, which I do not get I will return to my regular spot which is amazing. Hollywood Nails on Camp Bowie.
We had to wait a while for a group walk in for pedicures. Other than that service was AMAZING. Be sure to get the massage with your manicures and hot stones they are like professional masseuses! Free drinks with two free drink limits and they were so tasty. Highly recommend the cucumber martini. Perfection!!
Jackie did an amazing job on my nails. I asked for gel and she was very precise and detailed with my nails. Would highly recommend.Update: went back for a dip manicure today. The service overall was sub-par and the guy that did my nails was very aggressive. Definitely makes me question going back.
The guy that did my pedicure was great, but he rushed through it. I know they had people waiting, but I wish he would have taken his time more.
My wedding day was 4 days away and my loving in-laws decided to pay for my nails. My mother in law set up an appointment for 6:30 (they closed at 7:30 on Saturdays). I showed them a picture of what I wanted and they said I would have to be up charged for the design. I thought it was weird because I got them done there before and there was a charge but not this high of one. We moved on and I sat down for my pedicure, they lady was super nice and the only good part about my experience. The gentleman doing my mani... not so much. He yanked my hands around and was super rude, when he started working on them I knew something was wrong right way. We were not on the same page with what I wanted. I politely asked him was he was doing and as he explained he got angry. He started to put the wrong color on my nails so I stoped him and showed him the picture, he didnβt get it and got angrier with me and started yelling. I showed another picture and thatβs when he understood what I actually wanted. He started shaking his head and speaking in his language. Trying to hold back tears I apologized and he didnβt say anything, just yanked my hand closer to him. I tried to ignore him most of the time, but he kept hurting me. Now for the painting... all the lines in the design were jagged, he completely rushed. I made him fix the worse ones but I was so desperate to get out so after that we paid and left. We got out around 9... Come to find out they still OVER CHARGED for the design they thought I wanted. I came home to my fiancΓ© in tears.
Always friendly staff, nice beverage counter, and no funny looks for a man getting a pedicure! Well from the staff... other customers not so much
If you dont drink, you wont get your moneys worth. They do rush and the $60+ pedicure I got was mediocre, at best. I brought in a picture of the colors I wanted for my nails and they were no help in finding them, so I had to hurry and choose in the crammed spot where everyone picks their colors. They also upcharge pretty significantly for everything. Its a shame because the facility itself is VERY nice and clean. For a service that is not a necessity, especially during these times, there is too much competition not to be happy with what you get after dropping 200 bucks.
Loved my pedicure but really stingy on open bar. Open bar pulls peaple in . Relax a little on the drinks. We must have spent 300 in there that day.
This nail bar is terrible. Been there multiple times simply for the convenience of the location and I finally decided I would rather drive further down the road than go here. Upon walking in, youβll be greeted by a unprofessional receptionist that has the worst attitude. She always seems hungover and annoyed by any customer. Sheβd rather be on her phone and doing her makeup at the counter than greet you or help get you checked in. The nails techs are mediocre at best with style and design. I never left happy with my nails or service.
The process from registration to finish is quite simple. The place is well organised, nice ambience and courteous staff.
Omg it was gr8 ask 4 Miss CC
The best nail bar Ive ever attended. Great service
Ive only been here 3 or 4 times. Great service from Stacey and Nina!!!
Will is the best..Thanks so much. ππ
I went here a few months ago and got a great mani and pedi. Today I went back and got the worst mani and pedi Ive ever gotten in my life. The lady who did my nails kept cutting me with the edge of the nail file. I pulled away because it hurt so bad and I kept telling her Im bleeding! She didnt seem to care, not even a sorry. When I say it hurt, I mean I was tearing up because it felt like a slow motion paper cut a hundred times over. The manicure didnt even turn out good after all that! The tops of my nails are bumpy and uneven. I had to go home and file the edges and reshape them because of how bad they look. I noticed when I got home that my toenails were also all messed up. The polish was all over my skin! Even I can do better and Im not a nail tech! She seemed in such a hurry to finish everything even though I was with 3 other people and was the first one done. So I pay without knowing a total and she brings back my receipt that doesnt show the 15% off for happy hour. Everyone else got it in my group but not me, even though it was before 3. I took it to the managers and explained I didnt get the happy hour special and that the lady cut me multiple times. They both didnt say one thing about me getting cut and offered a refund and to re-charge my card for the happy hour price. So now I have 2 $90 pending charges on my account! I am extremely disappointed in how they handled it and the quality that I received. If I get an infection in one of the 6 cuts on my fingers I will definitely be suing.
Omg, I had a great experience. I had a husband and wife, my body was completely relaxed.
While the service was great, people were nice and courteous. The place was very clean and they were constantly cleaning after every guest. Im now having to dispute the charges on my card. I was charged $80 for eyebrow tint, pedicure with French tip, I tipped in cash. After I received my receipt and left the nail bar my when my card finally settled the services I had been charged $17 more than what I had originally paid total $97. So now I am having to dispute the charges luckily I kept my receipt. I recommend that you pay with cash when you visit this salon.
I have been going here since they opened. I drive from about 35-40 mins to get here and cant imagine attempting to find a place closer. The experience you get here is like no other. From the moment you walk into the doors there is a welcoming and relaxing feeling. The staff are delightful and there is even a large variety of free drinks. I recently got married and was able to convenience my husband to join me the morning of our wedding to get my nails done and his hands cleaned up, he is a mechanic. I got a solar ombre set done with a manicure and he got a manicure and neck massage. I have attached a picture of our hands from later that evening at our wedding. Needless to say, he now wants to join me every time I go to the salon. I continuously praise and recommend this place to all my family, friends, and coworkers.
This is my go to place, always has great cocktails and all of the techs are great!
Had a great girls date here with a few ladies. I was seated quickly and got a nice pedicure!!!the only thing that could have gotten us five stars is if they had offered to refill drinks or get the lady who didnt get a drink a drink!
2 free alcoholic drinks! Great job on the pedi
This place is awesome. I got dip nails and the color in the book was literally the exact same on my nails. The staff are super sweet and they take care of you. They offer drinks and the pedicures are fantastic. Best nail/spa place I have been to.
Anna is AMAZING with my lashes! I get so many compliments on them! Great place to pamper yourself!
They do an absolute amazing job every time and they are all super friendly
I love this place! The quality of service is always excellent. I highly recommend you give them a try. Youβll want to go back for more.
Very friendly and they do a great job.
First time visiting, staff was great felt like the spa could use a good cleaning.
First time pedicure. I have very ticklish feet. This place was excellent. I was so relaxed I even dozed off. I am now bought into this deal. Thank you Onyx for the pampering!!
I agree with the other person that said that all it has going for them is decor and drinks. I got an acrylic full set and paid $30 and a nail broke the next day. I go in on June 5th and they do not even take off the old nail. All they did is put on acrylic powder over the old stuff. The new acrylic does not even match the shape of my other nails. I seriously wish I could get my money back. The nail is thick and clunky. It feels heavy. Will not go back ever.
Megan did my nails and they were the messiest nails Iβve ever had. I would not recommend this place. Bellagio is behind them and they were able to clean up her mess. Iβm so disappointed and the fact she yelled at me while the other techs laughed. Iβm glad she was able to get a joke out of the situation, while I sat there and cried. Never ever again ...
My mom has gone here multiple times but never again. The most recent time she wanted a design on 3 of her acrylic nails and the stylist threw a fit and left for a bit before coming back. She was completely shocked. She had told them in advance when she made the appointment she would need extra time for a design so it wasnβt like it was a surprise. When they stylist came back he started talking about how no one there likes to do designs because it takes time and they can see more clients?! They then told her after her nails were already ground down that the new cost would be $140!! How dare you force someone into paying outrageous prices after work has been started and a price had already been told. She paid it since she didnβt have a choice, theyβd already been working on her nails so it wasnβt like she could leave. She wonβt be back and neither will I. Throwing fits and changing the price after work is started is beyond unprofessional.
Very nice and a beautiful atmosphere. My gel nails lasted a really long time.
Kevin is awesome & always has my nails looking right! Highly recommend!
This was my first time here. I am one happy customer. If you want best nail, Sonny is the technician to go too.He did an amazing job. I will be going to him now. ππ»ββοΈ
I was so excited to come in to get my nails done today being I was recommended by a friend the whole time that I was getting my nails done the tech was such In a rush, that when she was filing my nails down she cut me twice. I asked her to be gentle but I donβt know if she didnβt understand me or there was a language barrier and then towards my manicure she cut me again when she was removing my cuticles. Brought it up to the manager when I was checking out she could care less just kept saying sorry sorry and looking at my nails, kept blaming it on me being I choose my nails to be short, ugh Iβve gotten my nails done for years and never had these kind of issues! Save your money and donβt come here should have sticked to my regular nail salon.
They want to rush you in and out customer service was just ok for the prices they charge
Love this place. Ms. Vicki is amazing and the only one I make appointments with
I love coming here for pedicures! Theres never been a wait when Ive gone in, and the techs are good about knowing whether or not you want to make conversation. They have a great selection for nail color, manicures, and pedicures.
Vivian gave me a pedi today and it was absolutely fantastic. Best pedi Ive ever had. They are doing a great job of remaining clean and keeping people comfortable too. Highly recommend.
Tiff gave me a fantastic pedicure.
Oh wow! My first time visiting Onyx Nail Bar. Ive had several friends recommended Onyx and Im SO glad I finally went there! Its a beautiful place. Everyone was SO friendly. I got a complimentary Bloody Mary from the full bar and had a pedicure and dip nails. It was a little expensive, but for the shoulder/neck massage and the collagen treatment that was included, Id say it was worth every penny! Definitely my new favorite nail place!
I have been going there for close to a year and loved them. A bit more pricey than some places, but good. My 16 yo daughter went in without me and she was charged 50% more than what the nails should have cost her. She was over charged simply because she didnβt know how much it should have been. Iβll never go back!
Very accomodating
I have been here multiple times and never had a bad experience. I love coming for both Manicures and Pedicures. The staff is amazing. The facility is very clean and the raspberry and hibiscus tea is awesome. It has a very chill atmosphere and everyone makes you feel like youre the most important thing.
Horrible customer service is terrible never going there again
This is not a good place. My nails didnβt even last 2 weeks. The color wasnβt the one that I asked for theyβre all scraped and donβt look good 3 easily broke as in last time I got them done at a different place and were pretty good and thick, these were not thick at all.i just donβt recommend it at all. They also donβt look matte. Payed 50$ for nails that lasted less than 2 weeks !
The salon itself is very nice. The staff is helpful. I am giving 3 stars because I was sitting for about 40 min before anyone started on my nails. Also I have a few nails that were bumpy.
Donβt go here!! Iβve tried this place to many times and the work is just terrible for the price you pay. So not worth it to pay the money for half the work they put into doing your nails!
Good drinks and good service