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John Roberts Spa- Solon
33705 Station St, Solon, OH 44139, United States
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John Roberts Spa- Solon

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Am
Review №1

Lisa saw me on short notice and got me cut and colored, for a weekend wedding! Thanks so much!!

Ta
Review №2

John Roberts is doing a great job following protocols for COVID-19! I feel very safe every time I get my eyebrows done by Alyssa, as she sanitizes everything before and after each client, and all of the staff and guests are wearing masks. Cleanest shop Ive been in by far since the re-openings. I would highly recommend a visit to John Roberts!! They always leave me with great looking eyebrows and a beautiful haircut!

Gr
Review №3

Always getting good hair cuts from Mamie

J
Review №4

Being a licensed cosmetologist myself I have a high expectation when finding someone to do my hair. John Robert’s salon met that expectation and went beyond it! The entire staff was friendly and the receptionist was awesome! Always had a genuine smile on her face and made you feel welcome! I have an important event coming up and Lisa was able to get me in immediately. She was very accommodating when scheduling me on such short notice. She was professional, paid attention to detail and made sure she answered any and all of my questions. I definitely plan on going back to this salon!! BTW I had fusion hair extensions installed and👏🏼THEY👏🏼ARE👏🏼TO👏🏼DIE👏🏼FOR💯♥️

Am
Review №5

I have been coming to JR for 15 years! I have never left unhappy. I have gone to, or go to Alissa, Jen, Nikki, Kira, Regina, Erica, Tina, Heather and have always received exceptional service and customer care. Everyone there seems to go above and beyond. The front desk is always professional, and Maja is always friendly and efficient. I’m so happy to be right up the street from such a great place!

Re
Review №6

Courtney is the BEST. Being going to her for years. She does great color and awesome cuts. Plus, her personality is amazing, so I look forward to seeing her each time. She is truly a designer/stylist/professional. Go see her!!!

Po
Review №7

I’ve been going to John Robert‘s for at least 16 years just to get my eyebrows waxed by the most dedicated professional always fun to see and talk to Alyssa !!! No one is allowed to touch my eyebrows when she goes on vacation. I just have to look a hot mess 🤣🤣 shebis that good.. I get so many compliments about how good my eyebrows look people ask me where I get them done. Always punctual if she’s running a few minutes late she always apologizes but she’s just always happy and a pleasure to be with . I just love going to John Robert‘s it is such a happy place very relaxed everybody’s cheerful & nice and. Alyssa is worth every dime and she is worth every tip!! I will never leave her long as she doesn’t live with me . 🤗💯

Ca
Review №8

Received a wonderful facial from Eve who treated me with a lot of TLC!

El
Review №9

This place is a gem! Ive salon hopped quite a bit over the years, I never found a place that I felt consistently did a good job... until I found John Roberts of Solon! I came here out of desperation from a botched balayage, where a different salon spent 3 hours turning my hair orange and required that I make a second appointment to finish the process. My sisters wedding was in 2 weeks and I didnt trust them to fix it, so instead I saw Stephanie at John Roberts. She literally turned my orange hair into the most perfect balayage in like under an hour. I never make an appointment with the same hair stylist, because no matter who I see, the results are always great... and Im pretty picky! Since then Ive gotten great waxes here, and I will only ever go here for my nails - Terri is freaking fantastic! I went from getting my nails done just for special occasions, to getting a shellac every 2-3 weeks. No more salon hopping for me. ❤❤❤

Ca
Review №10

I have been going to John Roberts in Solon for 17 years. Alyssa has been waxing my eyebrows ever since! I love her and her professionalism and technique! The customer service in Solon is unmatched.

Tr
Review №11

The staff is friendly and courteous. The salon is smaller than their other locations but which works to their advantage. The atmosphere is r relaxed and not rushed.

Av
Review №12

Very nice, reasonable prices. Excellent customer service. Will definitely be making this my regular salon.

To
Review №13

Always nice to arrive at John Roberts in Solon! There is always a smile when I walk in the door and Alyssa is the best! She does such an amazing job!!

Je
Review №14

Entire staff is super friendly and knowledgeable! Very clean, great nail color selections!

Am
Review №15

Brooke did a fantastic job, providing a great cut that transformed my frizzy mess into a head full of curls!

Ja
Review №16

Always very professional and personable! I love this salon!

Ar
Review №17

Great staff and good service! Bit pricey though.

Pa
Review №18

This rating does not reflect all staff at John Roberts, but mainly a particular esthetician I have seen over the years. I used to see her religiously every 2 weeks for waxing services, but over the last year or so, I have switched from getting my brows waxed to threading. When I made the switch, I was open with her and let her know that I would not going to be soliciting her services anymore for my brows and upper lip but would see her still for other needs. That was the day the switch flipped. I am 100% sure she knows how her attitude and treatment towards me has gotten progressively worse and the few appointments I had since then were awkward and I never had a good experience. Since then, I switched to another esthetician at the salon who is very sweet, nice and really took care of me. Today though was the last straw. The esthetician I have been seeing was on vacation so I went back to my former esthetician here and experience was just terrible. She barely greeted me, seemed hasseled that I asked for a mirror to talk about what I wanted done today and at the end, on the right side of my cheek, I now have a wax burn. So that’s it. Never going back to this place and I would warn future customers that it seems that the staff gets bitchy towards you if see other people at the salon or outside and pretty openly show animosity towards you. Very disappointed that customer experience wasn’t a priority and it became a personal thing. I would happily now be taking my business elsewhere.

Ch
Review №19

Donated full head of hair to cancer patients for free.

Ji
Review №20

Love Jen and rest of team

Ly
Review №21

Very friendly staff. On the expensive side

Br
Review №22

Brooke was very pleasant and friendly.

Ta
Review №23

They didnt see me @ 7:21pm when they close at 8:00pm

Ta
Review №24

Timely, friendly and a relaxing environment

Information
39 Photos
24 Comments
4.7 Rating
  • Address:33705 Station St, Solon, OH 44139, United States
  • Site:http://johnrobertsspa.com/
  • Phone:+1 216-839-4850
Categories
  • Nail salon
  • Beauty salon
  • Hair salon
  • Day spa
  • Spa
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–8pm
  • Friday:8:30am–8pm
  • Saturday:8:30am–8pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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