The women nail techs have been hit and miss for me. Not friendly, rude when my daughter asked if she could make her nail shape less square. She impatiently said its a process and shell get to it. They were impatient with my daughters friend also and pulled her arm to adjust her hand. They never offered the girls a drink. When I asked the tech for a drink for the girls she acted like I was bothering her and mumbled under her breath. If you all dont want to work or be there then dont. The kids pay the same prices as adult women. Go be unpleasant at home. We will not be back. The nails were okay. A few misshaped dip nails. Some dents. Over all okay results. My daughters nails had white dip powder stuck on her cuticles. I had to point it out to the tech to clean it up. We will take our business else where.
Rio Nails is our pedicure spot of choice. They have great options and colors. Almost everyone is really nice and courteous. They always make great mimosas and are great at giving more than 1. We went yesterday with a small group and they got us in immediately and gave great service!
First let me start out by saying how professional and family oriented Rio Nail Bar Employees are. Second we were late and it was 30mins to closing. They still took us took their time and made us feel welcome. I have definitely found my spot.
I had a nice experience today. First time at Rio nails. We walked in for two pedicures and were helped right away. The massages were nice and over all they did a great job. Only thing I would change... the lights are super bright, not very relaxing and they didnt have great color selection for the regular polish. We did enjoy our time and will be returning.
Love this place. Beautiful, clean and quite accommodating to their clients needs. Vicky is fabulous and the best. I enjoy how great the entire team work together, communicate and provide a welcoming feel.
Rio’s are always amazing!!! Great staff and always fantastic service. I normally go to Rachel but I went to Vivian because Rachel was busy. Well she did a great job! Never disappoint 👍
I came into Rio nails when my normal RT nails were booked for a last minute pedicure. I was promptly greeted and offered a drink by the gentleman in the front.I was serviced by Tina. She didnt know how to cut straight and got upset when I asked her to fix one. I finally asked for the nail clippers and file myself. There was no cuticle removal at all. TINA used the acrylic machine to file them away she said ( which thins the nail ) I actually had to tell her she didnt have to get upset. The woman sitting beside me said she would have gotten up and left.I never complain about a place .. Im not sure about the other people that work here but Tina was rude and didnt do good work! Highly disappointed! WHAT A WASTE OF $75. I will not be returning for a pedicure.Update*I called the store back and the guy that answered stated he was not aware of the situation, but did apologize if she was rude. Im not sure why I was told to call the store.
Got my nails done yesterday, I couldve done a better job myself....at home. By the time I got to the car, they were off. Didnt cause a scene, paid 40 bucks plus a ten dollar tip, walked out. Will never set foot in there again. Ive gone about 8 or 9 times, maybe twice they did a good job, so many people there working, but very little talent in the nail department
I came here once before and the service was phenomenal! Amazingly nice people and did a great job! I wanted to return and bring my friend with me. Well today my dip nails were so rushed that I have glue all over my hands and rough edges on my nails. I also got a pedicure and the lady that was doing my pedi was falling asleep while doing them... literally doing head fakes. She forgot half of the pedicure, did not scrub my feet and or file my nails. I have polish all over my toes and again rough edges around my nails and feet. Normally I’d say it was an off day but my total was $82 not including tip! This unacceptable!! I wish my experience was just as fabulous as before but I’m very disappointed in the value and service. I really wanted this to become my new regular place.
The greeter didnt bother to listen to our wants and when we were sat down the people giving us our pedis didnt know we were getting Manis too. No communication and when they do it is in another language which is ok but when its 90 percent of the time its rude.
Im very picky when it comes to getting my nails done. Cindy is such a pro with quality and precision along with great service in her work. My nails are sensitive and I have sensitive skin. Cindy educated me on dip nails and helped me get my nails back to good health without using a UV light either. I receive so many compliments and cant help but appreciate how happier I feel about my nails and self care thanks to Cindy. Youve got a trusted customer for life! Thank you so much!
My pedicure service was very unfriendly and unprofessional. The nail tech did not ask if the wax, stones, or towels were too hot. She was also very rough and pushy, not gentle at all. I was pretty upset because the first time I went I had a really good experience.
So lets start with saying the pedicure it self was ehh my nails where so misshapen and the polish was applied very unevenly the whole thing was rushed because they were busy Im guessing but my main problem is I have an infection on my big toe I gave it a week to see if maybe it was just because she was kinda ruff on my feet but its only gotten worse and my toe hurts :( needless to say I will not be returning. Ive attached photos of my red swollen irritated toe for reference
Tony and Jessica at Rio Nail Bar are very professional. Jessica has been doing my nails for the past 6 months and has done a wonderful job. My nails always look nice and she is very attentive to details. I highly recommend Jessica and Tony at Rio Nail Bar.
Always a chill environment. Usually walk right in and seated. The two complimentary drinks are nice as well.
This place is very nice and clean they took care of my hands and my feet at the same time, which I truly enjoyed. I paid over 100$ for both, the only issue I have is after a week my nails looks old, also two came off on the same hand!! and my nail gives me 2005 vibes. If you want a better design I would recommend somewhere else, but if you like your nails simple and easy this would be the place to go.
I’ve gotten my nails done here twice already by Jessica both times and she never disappoints. She’s very precise on how she does my nails and always makes sure I’m pleased at every step .
Nice and clean place. They have plenty of colors to choose from no matter what you like - dip, shellac or polish. They did a really nice job on our manicures, so well return for pedicures in the near future. I appreciate they have a menu with prices so you know exactly what youre going to pay before sitting down. And they serve water, sodas and alcohol, because getting your nails done is thirsty work!
Its a No for me. The nail tech was lazy and tried to do the least possible. I will find another place. The service continues to decline.
Love this place!! They always do a great job!! Very clean and also every one is so nice!!!
Tom was fantastic! He was very personable and shared tips on how to file my dipped fingernails. I was supposed to do them that same day but I elected to have Tom do them. He did a great job! So when I’m feeling lazy, I will definitely have Tom handle my dipped fingernails and for sure, all of my pedicures!
Lam does an outstanding job!
I have been doing my nails with Holly for about 4 months. She is exceptional, skilled and talented. I enjoy the clean and professional atmosphere. The prices are also reasonable. I would highly recommend this place to any one who wants excellent and quality service.
Came in for a pedicure and was treated with care and respect. Definitely will go back!
My wife I visited Rio together on 6/28/2020 and were impressed with the modern, clean, relaxing atmosphere. The wine was also a nice touch!Employees were professional and wore masks, and did a thorough job of disinfecting all areas as customers left. I recommend Rio for pedicures and will return to introduce my elderly parents soon!
Best experience ever! Holly did my nails fantastic and fast. She also waxed my face perfectly. Tee did my Pedicure and was very down to earth and made you feel comfortable. Ive never had better service!
Great Nails Done by Holly and Kay. Great Customer Service and over all atmosphere. Highly recommend.
Always a great experience when I go.
The owner upfront is the rudest man ever. I dont like shellac, Ive tried it many times. They get so rude when you say no shellac because they want to charge you extra.I live in the area and Ive been here many times and each time the person is more snobby than the last. I dont recommend coming here at all because the last time I spent 130$ on my mom and mother in law and they treated them like sh@t. I took them there to spoil them and instead of pampering them they kept making snide remarks in English so that they heard! Were not rude Karens lol. Were normal women that like to get our nails done.
Kevin was very good with my pedicure I will see you in 3 weeks.
I love this salon! The manager Mr.Long is very nice and professional. Alex is always my tech and I’ve followed her to multiple salons, she is the best!
Rio Nails has a comfortable and relaxing environment. The staff is extremely nice and professional!! My experiences have been nothing but AWESOME 🤩!!
I was very happy with the professionalism of the staff. The salon was clean and sanitized after each client. Will definitely be back!
I had actually liked this place till I broke a nail today and saw fungus growing. In all my years of getting nails I’ve never had that happen . I was actually getting ready to make an another appt to have these taken off and new set put on . I normally get a new set after 2 fills but since I wanted a whole new design I was getting a new one after just 1 fill so 4 weeks as I go every 2 weeks to get nails done. 4 weeks and the fact that I have fungus isn’t right. I am extremely disappointed as I went to this salon based on good reviews of cleanliness and quality of nails 🙄
Very disappointed. Visited this nail salon for the first time to get a mani/pedi for my birthday, the tech offered to do dip or shellac bc it looks better. I made the mistake of getting the basic French manicure, it looked fine for that day. The next day I noticed the paint was already chipping so I called the salon and told them, they offered to repaint but that it normally only lasts 4 days. I wasn’t able to return till Thursday to get it fixed but when I went in today I was told they couldn’t fix it, I would have to pay $20 for them to put a gel on bc that’s what lasts. He explained to me that if I “went home and washed my hands or did the dishes, the polish isn’t going to last”. This was clearly not the issue, even if so they should last more than 1 day. I understand I got a basic manicure but I definitely think employees should be coached to explain that it will only last 1-3 days or should be listed on the “menu”. Will not be returning or recommending.
Nick is the best been seeming him for over a year now and modes amazing I’m so great full that he does care and tries his best to make customer happy thanks nick
May is very precise and does my nails exactly the way I want them done every time! I get an acrylic overlay and it is not too thick and looks very natural.
Most definitely Jenny is the B E S T ! Everyone is so friendly. But Jenny definitely went above and beyond asked me if I liked each nail after she was done and that she could change the color because it wasn’t what I expected. Amazing sweet sweet lady . Clean finish too I feel like sometimes I can be so picky with the out come and she definitely pleased me . First time and won’t be my last 👌🏽
2 hrs later and nails looks worst than if my nieces did them.
I usually request Ken when I go but I got a lady named Holly today and she was very sweet and nice! She definitely made me feel really relaxed and even offered me something to drink while she did my nails.
I have been here for two years. I haven’t been able to find a nail artist that understood my creativity. Ken was so great and so incredibly talented. I have finally found my nail spot! Thank you again!
The technician at Rio Nail Bar and Lashes are very professional, friendly and the location is always very well kept. Everyone in the business wore masks! Thank you for a great service this 4th of July 2020!
This woman did a wonderful pedicure on me. She didnt rush. I felt like a queen when she finished!
So very impressed! First time there and dare I say the best set of nails in my 25 years of having my nails done regularly! I won’t be going to any other nail salons! Steven did an amazing job!
They are doing a great job of keeping the place clean! Jollyne did a great god in my nails! Definitely recommend!!
The best staff! The best hospitality. Great quality nails and pedicures. The foot massage is the Best and worth every single penny. I love everyone there. My fiance and sister come alot but now We all will be coming here even when we move to stone oak! 100% worth the drive
I tried this place on a whim cause it was new and in my area.... well I loved it it from the start. Ken did my nails, very professional and expert nail technician. I’ve been here about 4 times with different technicians and all have been good. May just be my favorite nail place!The place is always clean and very nicely decorated.
Had a wonderful experience here at Rio...just moved to Texas and was very happy I found them. Will be returning over and over.Thank youLaurie Davis
I got my nails done today by Holly I believe and they are so nice looking. Will for sure be returning!!
I was given ample time to choose my nail color. The nail tech talked to me not just her co-workers. She made sure I approved every step through the process. She also made sure to let me know the next visit I should replace these tips. Very satisfied that I am not up sold or pressured in any way.
I had michael and he did an amazing job on my pedicure . 10/10 would recommend the workers are very welcoming !
My first experience wasnt favorable within 2 days my nails were peeling and breaking. I decided to give them another try and just get another nail tech. Completely different experience. I can see the difference in quality and appreciate the service. Definitely will return.
After going to another nail salon, I needed my nails filled, so I decided to try out Rio since I wasn’t impressed with my current nail situation. Sylvia completely transformed them to what I had originally wanted! She’s so sweet and the entire staff is helpful. I will definitely be going back for regular nail services.
This place is fantastic I absolutely loved my visit. Tiffany did such an amazing job I will be back to see her again and I appreciate over all my experience.
I was so happy with the service! I had my eyelashes filled, eyebrows waxed, nails filled, and added on a pedicure at last minute and Tina did it all with no problem! I was completely satisfied with how everything turned out! They are open on Sundays which makes it so much more convenient for me!!! I highly recommend going to Rios and highly recommend the technition Tina!!!
They will charge up and get very aggressive when you decline the upgrade. Sign up for their text messages and you can never opt out. They will keep sending it to you regardless of asking them to stop.Posted this review 6 months ago. Have since blocked the number, still recieving texts with offers.
The staff was so professional and quick. It was my daughters (3 years old) first time and they took great care of her. Thank you so much! She had a blast and our nails look great.
Went here one prior time and had a good experience. Came back the second time and the lady doing my pedicure forgot half the pedicure.. no foot scrubbing or cleaning. One of the major reasons I bother to get a pedicure. I can paint my toe nails on my own. Looking for a new place after this experience.
First time at this nail salon. I had Kenny for my toes and nails. He was friendly and fast. The pedicure was one of the best I’ve had. I think I found my new nail salon! I will be going back as I get my nails and toes done once a month!
Rachel was amazing and very fast!
First visit was great! Ken did a great job on my nails, best manicure Ive had in a VERY long time. Prices are great, too!
Hanna does an awesome job with my pedicure. I tipped her well because she didnt rush. It seems like Monday evenings are slow its the best time to go.
Went in and got a mani pedi, got home went to looking at my nails and they looked awful! I went back in talked with the manager, he told me come back at 11am and we will fix them for you they went to fix them and them charged me a second time for them to fix their mistake! I DO NOT RECOMMEND THIS PLACE AT ALL! They got angry because I wanted my nails done right, they were rude cut my cuticles all up the list goes on and on. Never again!
Best nail salon I’ve ever been to! I have been four times and I love it ! My nails are always beautiful. Nina and Ken are both so amazing. Reasonably priced and fast !
This is a great place to go and get your nails and feet done. I went at the spare of the moment and the service was amazing. Peter and Ashley did exceptional on my nails and feet. Highly recommended
Every time I come in here it’s a great experience! I swear they can do just about anything with your nails. Just had the pleasure of working with Ken. He was amazing and my nails are wonderful
Nice place. Good location. Friendly staff at front desk. Kathy did a great job!! Will be back
Tom did an amazing job on my pedicure & made sure I was comfortable & never went thirsty!!!
Very kind staff. They didn’t attempt to change my mind about what I wanted like other nail salons in the area. I went on a weekday so my service wasn’t rushed. I’m definitely going back.
I was tend too quickly. I had a pedicure. Very relaxing. She did a great job.
First visit. Went great! The prices were the best I’ve seen around! I know this is not important, but something I’ve never seen anywhere else, all the nail ladies had their nails done!
The place is beautiful and clean. I got a pedicure and a manicure and they both turned out great. I left with my feet feeling very smooth and a clean paint job, very happy customer! :)
First time there. Ken did a beautiful job. Long took care of me while waiting. Ill gladly pay a few bucks more to be treated well
Trini did a great job on my feet. The staff are great. I like how they talk to me nice.
This place is awesome. Very relaxing. Tom did an excellent job on my pedicure and even fixed it when I impatiently tried putting on my shoes too soon. Ill definitely be back.
Always great quality. The tropical pedicure is very nice! Complimentary beverages are a very nice bonus! My pedi lasts a long time from here!
Stopped in for a pedi and needed a fill too. They were able to do both at the same time. Fast, friendly, and excellent work.
Very clean spa with organized and polite staff. Sylvia did my shellac pedicure and it was a relaxing experience. Complimentary cocktails enhance the experience as well. Going back.
Only place I go now. And many choices same distance and price range from home. As long as Rio does not go up lots on pricing, and keeps as clean and fresh as building is now....I am theirs!!!!I 💜 Rio Schertz
They are so nice and clean shop
Absolutely fantastic! Quick but not rushed just perfect! Super friendly and professional staff. It was also very clean and relaxing.
Management and staff are efficient and friendly! However they just need to have an accommodation added to their menu when you want to bring in your own shellac/gel polish
I love getting a pedicure there. Staff is fantastic and great value.
Loved it all, hopefully face masks can be optional soon. 😊
Over all everyone was nice and there was a lot of room which is important so you don’t feel claustrophobic. My nails look amazing but when he was taking off my acrylics he didn’t soak them at all he just started cutting and peeling, which hurts a lot. The first nail he did was my pinky and he split my actual nail which started bleeding and made it unable to put a nail on it. Almost my whole pinky nail is gone and it’s still hurting a lot. I spoke to the manager who wasn’t happy with me complaining but I eventually got a discount. The other 9 nails I was able to receive look amazing I couldn’t be happier but he rushed when removing my first set and it ruined my whole experience.
A little pricy compared to shops within a 2 mile radius, but overall good work.
Im very happy with my nails & technician (Hung) her American name is Holly !!! I was there with my daughter for some quality girl time.She also had a beautiful set done, however there was a miscommunication at the front desk, make sure you get the paper that states what you want done, the gentleman told my daughter she didnt need it, I myself was getting Shellac and my daughter was getting regular polish, I noticed the tech was doing Shellac on my daughter.My daughter had asked for regular.She was already almost done, when I had noticed, because we were laughing and joking with the techs, I was adding Rios Salon into my phone with both techs names. The tech that was doing my daughters was visibly upset, which was unfortunately very upsetting to my daughter who was gonna get her eyebrows waxed after nails, but decided against it due to what previously happened.So please get your paper with what services you want done, what started out as a mom & daughter fun time, ended up a bummer.Yes I will return to Rios Salon.
Best eyelashes by Rachel!
Well organized to greet and provide good customer service. The nail and pedicure technicians were friendly and did an excellent job!