Some members of the staff needs to be more professional and understand that every person is different. They have a service they offer to the community and they should want to offer good customer service. If it was not for the manager speaking up, I would have taken my business elsewhere.
If you value honest opinions…. then just save you time money and energy there’s a enterprise right down the road and another local owned car rental place named car hunters the employees are rude, the cars are dirty and HORRIBLY mis managed. And if you do choose to rent from them then inspect the car THOROUGHLY please don’t sign anything without properly inspecting the vehicles yourself because once they get you to sign that contract it’s really like signing a deal with the devil
I bought a ranger truck from here. Service was awesome. The truck had low mileage. I still have the truck 8 years later now. No problems with it. Im hoping to buy another truck from here. I dont know if they still sell vehicles anymore or just rent them. I definitely would buy another vehicle from here if they still are selling vehicles. I hope someone from there will contact me.
I have been trying to rent the dodge caravan they have for over a week. They tell me they cant reserve it unless its on the lotIt was due in today and I called andalready had a reservation on it nut the van wasnt in yet.thats twice it was rented out from u nderme dont know what their problem is but I will never rent from them again
Best rental car experience. They rent cars small SUVs and have a van. Best prices in town. Can rent with or without full coverage with a fee.
This is my next home I rent cars here so much I should fill out an application 😅 but they good people and Im stuck here til they leave 💯❤THEM
Got many from them never had a issue always a good price
Great customer service... fast service ... was in and out in no time... the rental just got handed in so they didnt have time to clean it... which is not really a big deal to us... we sanitized wiped and sprayed everything... We will def rent from here every time...
Great people who provide a great service. I have been a customer since I moved to Sanford in 2010.
Staff was helpful, kmowlegeble and friendly
Customer service is horrible, cars are dirty and badly taken care of STAFF IS RUDE
I visit this place two weekends in a row before they open trying to get a car Friday and Saturday for 2 weeks although I was there when they open and before they close I couldnt seem to get a rental. During those visit, it seemed as though they rented to who they wanted to have cars.
I buy my batteries there like I have for years now with great, friendly service as always! A new battery with a 2 yr warranty at $75 which most of these batteries have last up to 5yrs!
They were great !!!! The car I rented was good on gas. The employees were friendly and the price was wonderful. Thank you Southeast Auto.....👍👍👍👍👍
Return policy not very good
Great customer service.
Quickly got in and out with a cheap car battery with a 1 year warranty. As long as these guys are in business, I will never pay over $200 for a battery again.
1st rental had blood stains on the roof of the car, it looked like a crime scene. When I waited for the rental, a man was sent out to clean the car, but I was far from clean and they try to charge you 36$ if they think you didnt clean it. Second time (out of desperation because there was no others and my job required travel) I paid close to 300$ for a little more than a week for a car that was a hot mess! The finder looked like it would fall off and second, there was some kind of liquid in the e-brake area(tea or soda) that had congealed and 3, yes 3, previous rental slips from different customers. When I bring this thing back, I am threatened to wash it or get charged 36$. This car was in 100% better, cleaner condition than when I rented it and I have to go wash it. Isnt that what you pay them for? Enterprise NEVER made me wash a rental and I have never needed to spray a Honda roof with bleach to make sure I dont catch anything from the DNA left in this car. Enterprise never rented me a 2005 Nissan salvaged neither!
Got in got out..highly satisfied
Vanessa Martin is so nice as were the rest of staff. The business has a very welcoming and relaxed atmosphere. I was attended to immediately. My rental was super clean inside and out. Thank you Vanessa Martin.Highly recommend.
I honestly loved my experience here. They were patient with me throughout the process of financing my first car. Alisha was very informative and real with me. I couldn’t be happier with the car I got. And if you’re looking for something nice and affordable, this is the place to go!
Great rental spot all the staff are 👀 and its very reasonable hey yall
Will not return—-ever. I have been a customer here before and never had an issue. I encountered an employee whom I’ve never had any interactions with. Her customer service skills weren’t even mediocre at best. She was extremely rude. No hello, welcome. Very short and crude. It got to the point where I took my deposit off of the table and went straight to Enterprise. The owner was standing right there and never reprimanded her so in short, I assume they condone this behavior. It felt as if they believe you don’t have a choice, therefore we can treat you as we please. If this is a business, you treat customers with some type of decency. I try to support small businesses as frequently as possible, but I WILL NEVER BE A PATRON OF THIS BUSINESS AGAIN.
It was great my father needed to rent a car walked in and out in 15 min with keys in hand...
Toms the best
We used the battery shop here, and my friend received the right battery that fit the needs of his vehicle, plus a discount for bringing in his old battery. They instructed him on how to install it - we ran into no problems because of it. Friendly service from the interaction I heard, plus we were in and out quickly. Because my friend was very satisfied with this establishment, and I was vicariously, I gave 5 stars.
Great Service, terrible products, battery blew up in my vehicle . 👎🏾👎🏾👎🏾
Very friendly service and very affordable
Very rude, products arent fixed up right
Nice friendly staff an great service.
Car had an awful smell in it. Was not told about their policy where the rental agreement cannot be shortened until I was very deep into the paperwork process. Had I known beforehand I would not have rented, but I had no choice because by that point I had appointments to keep, so I paid for three days that I did not use. Will not go back.
Alright place to buy or rent a vehicle. Nice friendly people who work at southeast auto, ask for (Samuel Headen) he will hook you up. Prices are great on rentals. Only down fall is they want you to wash an vacuum out the car upon returning it. SMH😮 My first time renting a car from them an that was the only part that got to me. I can understand putting the gas back in the car but washing the car an vacuuming it out. That! I will not be doing again! So back to Enterprise rentals I go!
Good price for oil change. I take my own oil and filter. Fast, easy in and out.
Bought my car from this place a few years back. Got a good price on it and have had no major issues or breakdowns. This place is great, the people are friendly and welcoming. I go in for a few services every now and then and the staff is always able to help me.
Friendly staff,and easy rental agreements that dont take all day! Plus the cheapest price to rent a vehicle 😍
Brought my neighbor here to rent a car. Wait time was no time at all. They got her in a car in less than 20 minutes. The rental rates are very affordable.
Vanessa is a Great Asset to your company!
I went to get an oil change and car inspection. I didnt have to wait very long, it was fast and friendly service. I was in and out in less than 30 mins
Great helpful people and affordable
Great cars to rent!
This place gave me the absolute best price on a brand new battery Ive ever seen. The gentleman I dealt with was knowledgeable, straight-forward and he sold me a good product.
If you need transportation quick this is the place to go...,$100.00 cash deposit.Full coverage insurance. An you pay for the days youll need the car an youre off...
These guys earned my trust on my first visit, and I give them nearly all my business. Fast service, reasonable prices, nice people.
Frankie and team do a good job whether its an inspection,oil change or battery.
Quick oil changes, typically no wait. Friendly staff
Ive been going to SouthEast for my batteries for years.This is a great place with great customer service. They truly care about their customers.
Always fast and friendly service. Reasonable prices.
Very friendly
Always good people to deal with. Always friendly and nice.
Inexpensive car rental..nice people
Great customer service and very friendly. Would gladly recommend to friends and family.
I heard about this place through a friend, its the best thing that has happened to meI left enterprises completely alone. Sam is alsome, good service, & not always a long wait.
Always professional business experience!!!
I wouldnt even give them one star but I have to give them something for this to go through. The lady I dealt with was rude and disrespectful and talked to me like was a child
FYI I have good credit and ex-military just was looking for a cheap car Bad place to go to I felt as if I was unwanted at this place of business I brought everything that was needed to buy a car with them but it was like they were trying to find a reason for me not to have a agreement with them and judging from the reviews on this place of business if you are not white they do not want to serve you so I say this as an American citizen we need to boycott these places of businesses because I dont need racism in my country if we dont address these types of entitys we further promote the most prominent terrorist groups in our country something must be done and I refuse to stand for these places I have seen from the east coast of the united States to the west coast to tgetsouth and the north if we as a people dont react to these people and just ignore these places it only spreads like an infection
Nice people. Fast service
Great place to buy a vehicle,you will not go wrong.
Great rental car prices
Good place to rent a car with no hassle
They take care of you
The lady at the desk was very rude and didnt even give me a chance to apply for a vehicle.. very bad customer service....
Car inspected great service
Nice place to rent cars
Their always helpful an friendly
I have never rented or bought cars here..shows I gave a 5 star review on rental..untrue.
Rent what you need baller!
Good place to get blemished batteries
Friendly staff and ease of service
Super fast and easy
Good People, Great service,🖒
Great Rental Service
Good car rentals
Nice friendly people
Good car rental
No good
Very good
Expensive SALVAGED vehicles
Poor service
Well