Not only did she take me an hour before they closed for both a full set and eyebrow waxing but sure was extremely nice and professional. They even provided massages for both my hands and my neck. My nails came out better than anticipated. She waxed my eyebrows without any pain. I will definitely be going back there in the future.
Wonderful salon! I walked in at 6:45pm and was treated like a queen even though they closed at 7:00pm! The ladies that worked that night were extremely pleasant, and funny. Great conversations! Will definitely be back again.
I got there thinking it was going to be a great experience because of the ratings. I was wrong, it was unprofessional and the full set was messy. The polish and acrylic put on were both messy. She used the drill ON MY SKIN on purpose to get the dead skin off. It hurt so bad. They do not sanitize ANYTHING, not the tables, or files. They even use the same brush for cuticle oil. I can honestly say I will not be coming back.
Always professional. Provides top notch service. Pleasant atmosphere.
Love Lanza Spa! I have been a customer for years. Lee is the best!
Ever since my first visit, they have been professional, affordable and and so kind. They always make you feel pampered and give you what you ask for. I don’t plan on going anywhere else! Love love love them!
Great always well taken care ❤
Lanza Spa has excellent technicians, very professional,gentle and suggests the best shapes and colors if youre unsure. Friendly, inviting and relaxing shop.
I have been going here for years have my husband hooked on the place too the Absolutely BEST place in Rochester to get any service, wonderful service and so friendly! Thank you Lee and Lanza!
New but awesome work highly recommend them
Lanzas remodeled spa is bright, cheery and you go away feeling uplifted!Lee is soft spoken, and efficient.I love having a relaxing pedicure and manicure at the spa!
Always professional, customer friendly. I always enjoy my manicures and pedicures. The massage and facial is amazing.
The best in the business!
I had my first sports pedicure here and loved it. Employees were fun, friendly and my wife and MIL have been going here for years and wont go anywhere else. Typical salon decor but the employees make the difference
A friendly and inviting atmosphere. You feel like family there. You are comfortable and treated like such. Aesthetics are very nice and every single lady in there is good at what they do. Love Lanza Spa & Hair Designs.
Always a fine experience! Cost is reasonable. Service is professional and friendly!
Service is Outstanding!! So wonderful and gracious!! Manicure and Pedicure hold up very well!! Highly recommending!!!
I have been going to Lanza Spa for years, love them!!!! Tonight I brought my Girl scout troop for some pampering, the girls had an awesome time!! Thank you to everyone.
High quality work, low price, nice people, family business. On Tuesdays Sonny does Vietnamese reflexology that is to die for!
The best nail place I have ever been!
If I could give this nail salon a negative number I would. To make a long story short, I was getting a full set of white tips, and during this service I was cut with the drill they use to file down the acrylic. The lady (she didnt even tell me her name or introduce herself), cut my cuticle going through at least one layer of skin. I went to school for cosmetology for two years and we learned how to do acrylic nails, she did not do certain things correctly during the service. You are not suppose to get acrylic on the clients skin,obviously she didnt know this. And anyone with simple knowledge of diseases should know that if someone is cut,and especially if there is blood involved, the client should be taken care of immediately and the instrument that cut the skin should be sanitize immediately. None of those things were done. I had to ask her multiple times for a band-aid. I learned in cosmetology, that when something like that happens the service is to be stopped immediately, the client is suppose to receive proper care, and the instrument is supposed to be disinfected throughly. If she did not disinfect that drill when she cut me, whos to say she disinfected it when she cut someone else. . . I take this stuff seriously and i dont want to be exposed to any germs or diseases and Im pretty sure no one else would want to be exposed to such things either.Well I believe I have said all that I have to say, I hope this will be a help to others and hopefully make people more aware about what should and should not happen, in terms of personal services