Ed was thorough and explained every step of his visit while in my home. He reviewed what he did and also gave tips to help us reduce costs and the need for spending more money. We will absolutely use again!

The HVAC genius. Prompt, intelligent, so honest. Two visits for different problems and he fixed everything without missing a beat. Best of the best.

Ed has been great keeping our HVAC running despite its age. Hes a straight shooter and I trusted him enough to recommend to my parents who continue to call him each year.

Did an ok job and fixed what was wrong, but the guy was straight up rude and condescending the entire time.Not sure if he was having a bad day or just doesn’t like customers asking questions to better understand how to prevent the same issue.Just for the simple fact that he was not very nice compared the reviews listed, I won’t bother hiring him again. I’d rather pay my hard earned money to someone who actually cares.

GREAT SERVICE PROVIDER!!!!Cant sing his praises loud enough. Weve been using Rainbow services for years. He kept our old system running well past its prime. He has never tried to sell us anything other than the parts we needed to keep running. After we finally replaced that system, we didnt call Ed for several years. but when we did need his help recently, he was there the next day. He discussed our options and helped us navigate doing the work ourselves. Far and away our number one choice to call with HVAC needs!

Wow! What terrific service. My AC was not working, and Ed came within hours of my phone call. He knows everything about air conditioners, and Im happily sitting in my cool home. He is a man of integrity, and hes highly skilled. I recommend him highly!

By far one of the best service technicians Ive ever worked with. Real down to earth and willing to teach you. Its rare to find personal touch these days. I would give him 10 stars if I could.

It is always hard to find specialists who you can depend on and trust. When you find one, like Ed and Rainbow Services, it is a joy to be able to tell others about their work. Rainbow Services is all about maintaining and servicing what you depend on to keep your home heated and cooled. You wont be disappointed in the quality of the work!

Ed is a very honest and knowledgeable person. I have dealt with him on three occasions and couldnt be more pleased. A few years ago, he came in the middle of winter to fix my heater on a Saturday. He had to order a part that didnt arrive until that Monday. Ed came over as soon as the part came in and had my heater fixed by the time I was home from work.About a month ago I called Ed because my parents heater was not working. He was in the vicinity of their house and went over within an hour of speaking to him. He was able to fix the improper wiring done by the oil company and had their heat working again in no time.My most recent experience with Ed was yesterday. My A/C hadnt been working since last Saturday and although he was booked for the first part of the week, I waited for him because of my past experience with him. Turns out it was a relatively easy fix and he had my A/C working within 20 minutes.I feel very lucky to have found Ed and will continue to use his service in the future. He is just an honest guy that wants to do the job correctly, and not charge the customer any more than is necessary. These are hard to find qualities in contractors a lot of times, but that is not the case with Ed.

Ed Cline is honest, dependable, and most importantly, trustworthy. When something is truly in need of service, he will do it effectively and at a fair price. If nothing is wrong, he will never try to unfairly promote his services. He is a rare find and will always take care of his customers. I have used Ed for the past 6 years, and I hope to have him around as long as I live in the area.

We have used Rainbow Services for approx. 2 years for our heating and AC needs. With two older AC units and LP heat, we have needed help on several occasions and replaced one AC unit to date. We trust Ed Cline to make recommendations that give us the best choices and that are in our favor as the consumer. He is highly knowledgeable, dependable, and trustworthy. Highly recommend. We will always call him first.

Rainbow Services has been excellent. I have used them several times now. Ed has been great to work with. All my interactions with him have been 100% positive. He is honest, no BS, quick to respond, cares about the quality of his work, and does a great job. Basically, he is going to a great job and his rates are very reasonable. I will definitely use him again and can recommend Rainbow Services without reservation.

Our A/C stopped working last night. Did a quick web search and found Rainbow. I called in the morning and Ed could come in a couple of hours. Tried another company and they couldnt come till the next day. Ed showed up in an hour and half and fixed it very quickly and did a complete check of the system. It back and working great.I recommend Rainbow services. Great Job!

Ed,Thanks very much for your quick help! Very professional. Excellent service. Prompt. Reasonably priced. He replaced the motor on our AC unit and had the thing back and working in no time. I will definitely call Rainbow Services again!Clay - Raleigh, NC

Our heat went out the other night and Ed was able to come the next morning to fix it as soon as he could. We were so grateful because all other companies were going to take a couple of days, and we could not have gone without heat for that long.When Ed came, he was very friendly, informative and knowledgeable. I accidentally damaged our fan and Ed did his best to make sure we did not have to spend $1200 on a new one. He was able to fix the problem I caused and saved us $1200 instead of putting in a new fan and taking the money.He fixed our main problem and got our heat up and running in no time. I really appreciate his integrity. It is hard to find repairmen that will fix something rather than jack up prices on you and buy unnecessary parts, but Ed is that someone. We will definitely be using him from now on.

Reliable maintenance service with 40+ years of experience. I would highly recommend him.

I called Rainbow Services on a Monday morning, my A/C broke the weekend before. Ed came over that day, about an hour after I called! It was mid-July and we were grateful for his prompt service. Everything was repaired very quickly, and Ed answered all my questions with precise detailed answers.I would recommend Rainbow Services for all my friends and family!

Ed was great! Very nice guy and really takes the time to explain everything to you. Absolutely no pressure to perform any services that you dont need. I would highly recommend Rainbow Services, and will be calling them if I ever need any of their services in the future.

If you want personal care from an individual rather than a company (who will send out a different tech each time you make a call) and you want wisdom from an experienced provider and you want honesty, then Ed Cline is your guy! He came promptly on time to fix a clog that was causing water to fill the pan/tray beneath the AC unit in the attic. He jokingly told us he would love to charge us for some freon but we simply didnt need ANY and said other than the clog, our system was in great condition. Mr. Cline was not in a hurry and gave our system a thorough check. ALSO, he answers his own phone! Thats a plus these days!

Ed has been my go-to-guy for the past 5-6 years. Hes amazing at his work and I found him to be the most dependable of anyone I have ever dealt with regarding my home AC and heating concerns. Hes a realist and excellent at his work. At times, he will go out of his way to help you. If you need someone who you can trust to service your HVAC system, he truly is that guy!

Like a breath of fresh air compared to how other services operate. Mr Cline was punctual and very knowledgeable as well as straightforward. He didnt try to up-sale me services like most sales/technicians from other companies. Definitely would recommend Rainbow Services to others.

Ed has extraordinary customer service. He is down to earth, and makes you feel comfortable. Most of these A/C guys are scammers and dont care about you. All they see is green but not Ed. He is personable and I definitely recommend him to everyone.

I was extremely satisfied with Ed. Profession, timely and as good as it gets. 100% customer service oriented, which is what I value most and explains everything in detail and performs his work at a high level. I would recommend Rainbow Services.

With Rainbow Services you get an experienced, thorough professional, not a tech trainee or person who only works on the company brand. Ed has worked on my systems a few times, always quick to respond, thorough and fair in price. In one case, he replaced a unit that had been limping along, but not before he checked for and fixed leaks and performed other diagnostics on both the system being replaced AND the one he wasnt working on. Ed knows his business!

Came home last night - 80 degrees downstairs, 90+ degrees upstairs, unit was blowing hot air. Called my usual service guys - cant come out tonight. Called the next morning and was told it would be A WEEK before they could come out. What?! Ive been a customer for 13 years - they treated me like they didnt know me. So, I decided to try Rainbow Services. Ed answered the phone and was very nice. He came out the same day! Said hed be here between 12-2pm and got here at 12:30. He is easy to talk with and is very personable. Ed has years of knowledge and experience and it shows. He explained what he found and why it needed replaced. I felt confident in his assessment. The problem: a bad capacitor. He put a new and better (!) capacitor in and voila! Add a little freon and I was good to go. The price was very reasonable for same-day service. I will definitely be calling Ed again if my A/C goes on the fritz and needs some TLC. Thanks a lot Ed!

Ed, called back within a couple of hours and set an appointment time and was on time. He discussed what was going on and how it needed to be address. I felt he was very honest and will have him back in the fall to check the system for heating season.

Absolutely awesome experience with this company. The previous company that came out said we had to replace the unit and there was ZERO feasible alternative. Well, my husband is a keen lie detector and even though the technician who came out seemed to exude integrity, it was not true. The man was LYING and making a special effort to rip us off. So Rainbow Services saved the day. The fellow didnt charge us anything beyond the service fee to come out and get everything running strong and smooth again. Will absolutely recommend to closest friends and family and to anyone who is sick of dealing with liars and con artists under a clean, corporate guise. Trustworthy, competent, friendly, human, and totally earnest. Perfect experience!

I have contacted Ed at Rainbow during each of the past two summers to service my leaky A/C unit and I have been very pleased with his work, his cordiality, and his fairness on both occasions. The summer prior to the first time I contacted Ed I used a different service, and while they did a good job as well I found them to be considerably more expensive. Ed is pragmatic about the fact that many people have older units that may leak freon but still function, and that most people cant afford the several thousand dollars it costs to replace a unit. Both times Ive had him out to my residence he has worked quickly and has been friendly in explaining what he does and why he charges what he charges. As best as I can tell he seems to be a very honest businessman and that can be hard to find in this industry.

First of all, I want to give Ed and Rainbow Services MY HIGHEST POSSIBLE ENDORSEMENT. His expertise, professionalism and timeliness are unparalleled and he SAVED ME OVER $3,000!I am a Realtor in Raleigh and I called one of the companies that we recommend and they have a very good reputation. They analyzed my system and told me the repair would be $1,600, but I should probably just replace the entire unit for $3,800, because there was no guarantee the repair would work. It was also going to take about 2 weeks before they could do the work. I decided to get a second opinion and looked online for someone. When I saw all the positive reviews for Rainbow Services, I gave them a call and Im very glad I did. Ed came out the next day, diagnosed the problem, went out and got the necessary part and came back and FIXED IT THAT SAME DAY. Total cost was $800 and my system runs great. I cant thank you enough and assure you that I will recommend your services to every one of my clients and everybody I know.When I look on the back of Eds card he left at my home, it says You will be treated fairly, have your questions answered, and never pay more than you should. - My Personal Promise, Ed Cline.It seems that everyone makes similar claims these days and promises their customer service, loyalty, etc. In Eds case, he stands behind it and you can believe every word that statement makes. I can assure you my endorsement does not come lightly. When I recommend someone to my clients, it is very important that they will be pleased, because it reflects poorly on me if theyre not. This is one professional I will always recommend with 100% confidence.

He came in and solved my problem in just over an hour. He was very knowledgeable and did way more than I expected. He even gave me some discounts I didnt expect. Great guy. Wouldnt have anyone else work on my system.

When I bought my house, an inspector said my HVAC would have to be replaced sooner than later. My first winter, the heat went out. Ed came quickly, found a broken fan motor and replaced it right away. He told me the unit was fine and didnt need replacing. I called in the spring for an AC check-up. He cleaned the unit, cleared a clogged drain and gave me a thumbs up. He is fast and very honest (he could have taken me for a new system). I highly recommend Ed and he is the only person I would call. I have recommended him to friends that are very satisfied with his service.

Eds approach to repair and maintenance is about quality. Hes the guy you call if you want to save a system rather than get a new one. He knows his trade better than all the competitors in the region and will take the time to answer any questions you have in extensive detail. Go with Rainbow if you like informed decision making.

Do not hesitate to contact Ed. He is quick and concise: yet, communicates extremely well. He has taught me a great deal about HVAC during his visits. I have called on his expertise for my homes A/C and heating and also at my professional locations.

Our AC went out sometime last summer, and I googled AC Repair 27615 and Rainbow Services came up. Based on the other positive reviews, I decided to call and Ed was able to come out that same day. He had to replace a fairly substantial part (cant remember exactly what it was at this point), but the price was very reasonable, especially for the quality of the service.Since then, Ive had to call Ed back twice - both were for very minor repairs/replacements - and both times Ed came through with fast, reliable and affordable service. I would highly recommend going w/Ed and Rainbow Services for any and all HVAC service and repairs.

Extremely happy with my experience with Ed Cline and Rainbow Services. He came out at the first available opportunity, checked out the unit, and gave me an honest and thorough assessment of the issue. I opted to have a new Payne unit installed, and Ed gave me a good price. When I had follow up questions later in the day, prior to having the unit installed, Ed again was very thorough and forthcoming in explaining the answers to my questions. When he came out to install the unit, he did a very clean and professional looking job and got my house to cool again. I usually dont post reviews on contractors, but Ed Cline deserves a special mention for going above and beyond, and saving me money in the process. Im glad I gave him a call. Thanks so much, Ed!

Weve used Rainbow Services twice over the years, on two different units, and I wont use anyone else. Hes fast, honest, and reasonably priced. Highly recommend.

Ed actually came out to my house a couple of months ago and Im just now getting to write a review. You can imagine if you remember your HVAC experience months after the visit then you know the technician is the real deal. Ed is a consummate professional who arrived on time and fixed my unit in a timely fashion. He is very knowledgeable and I would recommend him to anyone with an A/C problem. Give Rainbow Services a call. You wont regret it.

Ed has been to my house to fix two different issues over the span of two years. Both times hes been very quick to respond and extremely professional. Im an engineer myself and it didnt take long before realizing that Ed is very knowledgeable regarding his craft and takes a lot of pride in his work. Ive found him to be very trustworthy, and it didnt hurt that both times he wasnt the most expensive out of the folks we asked to quote. I felt compelled to leave a review after he did such a great job for my family and I today. If need be, I would gladly use Rainbow Services again.-Robert

Ed was exactly what we were looking for. After noticing some issues with the consistency of our heating in the house I reached out to a local provider (ARS) and was told much the same as everyone else here reports.Almost all my furnace components were bad, and needed to be replaced. The repair estimate alone with almost $2800 and the technician strongly advised me against it saying I would be wasting my money, and the only alternative was a full replacement for how ever much that would be. I wanted a completely opposite opinion from a local, independent expert...and Ed fit that mold perfectly.He was prompt with both his communication and response. Candid with me during the entire process, and welcomed me along during his work. He was great at explaining what he was doing, and why. The faulty valve he discovered, while still not a cheap fix, was a fraction of what I was being told needed to be repair/replaced. The repair was completed in just over an hour.Rainbow has become my trusted go to based on this experience, and Id be happy to be a referral or recommendation to anybody with similar issues.

Amazing experience! Got an estimate from one of the big guys for over $3000 to repair. Ed came out and fixed the problem in an hour for under $300. This should be your first stop! If it isnt, call Ed to take a second look so you dont get ripped off.

Ed Cline is awesome! My A/C went out yesterday and Ed showed up first thing this morning. He had it fixed in less than an hour. This is the second time I have had Ed Cline work on my A/C system in the past 3 years. This time was due to a lightning strike. Ed is a very polite, honest and knowledgeable guy who is the only person from now on that I will trust to work on my system.

We are repeat customers with Rainbow Services and very glad to have found them. We were not satisfied with the previous HVAC service and were looking for an honest, straight-shooter. The heat went out and they came out within a few hours and fixed the problem. We have had similar excellent service in summer with the A/C. I dont write many reviews... this is probably only my second or third. I will recommend this service to anyone.

We came home after a weekend away to find our upstairs heat pump not working. I did a quick search on Google this morning and found the reviews for Eds service. The reviews were all positive, but what I was particularly looking for was a person who would diagnose and fix the problem, rather than telling me I needed a new system. The reviews on Ed were definitely along those lines. I called, he answered immediately, and met me at my house in 20 minutes. (Full disclosure, he had another call that had cancelled; otherwise, it would have taken longer.) He quickly assessed and fixed the problem for a reasonable price.

Wow. You simply will not beat the level of expertise and honest advice that Ed Cline can give you.I called him to potentially get a quote for a system replacement and he spent 45 minutes on the phone with me discussing options. After the discussion, I have a completely different take on what I should be doing to improve my home HVAC.His advice will lead me to spend less money and get more value. If you have a problem or need a repair, I HIGHLY recommend you start with Ed!

Ed is my go to guy now. Hes installed my ac unit, has an amazing attention to detail and just finished getting the blower on my Hvac unit working again. He is willing to teach you about what he is doing and more importantly why. I would recommend him to anyone that wants a job done right on the first call.

Ed is honest, punctual and fairly priced. He is courteous and cleans up after every visit. He doesnt tack on unnecessary charges for both service and diagnosis calls. He is knowledgeable and clearly communicates information regarding your hvac.

Our A/C blew hot air, and Rainbow Services came out and found the freon leak that was causing the problem. I dont know how prices compare, but he gave several big discounts and was friendly and polite. If I owned instead of renting Id definitely call him back for any future problems.

Wow! I am so amazed by my total experience with Ed Kline and Rainbow Services. He is by far one of the most trustworthy and thorough business owners i have found. He is committed to service, above all else. Our furnace failed last night (during record 17 degree weather). We were referred to Ed, by a friend and he was out this very morning. Not only did he efficiently ascertain our problem (less than 20 minutes) but he took the time to investigate our options. Even options that did NOT include using Rainbow Services to do the final fix. Before he even came to brief us on our problem, he had already called Goodman manufacturing on our behalf and learned that we not only had a new $500 part under warranty, but that our contract also had labor costs pre paid. So, what would have been a possible 1K repair, was reduced to a potential lesser deductible and service fees if we used a goodman dealer. He also made calls to find out how fast he could procure a new part. Since he is not a big company, and not a Goodman dealer, he suggested we call one of his competitors who are such dealers. He even suggested to check whether they have our part in their inventory to expedite our repair. He gave us everything we needed to make this the least expensive solution for us. He also offered to still do the work at a reasonable price, should we have any trouble with his big name competitor or if we felt they were putting our repair off too long and it was necessary to have it done ASAP. My husband and I were so blown away, I wrote this review in thanks for his professionalism and candor. We will use Ed whenever we are able to in the future, and we could not recommend him enough. Plus, as a bonus he is a super respectful, pleasant, good-humored soul. What a gem!

Good service. On time and very knowledgeable. Ed is willing to service older HVAC systems without trying to push the sale of a brand new system.

Ed has been taking care of my HVAC issues at my home and two rental houses for about a decade now. He has always given me great advice and does his best to keep my aging HVAC units running (and he always has). I cant recommend him highly enough, he has saved me a lot of expense, always does the job right, and shows up on time every time. You wont go wrong using Rainbow Services, always call Ed first!

Ed is straight forward and honest. His experience is excellent. His goal for me was to do the right thing. He found my problem quickly and only prescribed the best, most econonmical solution. On my 2nd unit he thought something was wrong and later realized that nothing was. He charge me absolutely nothing for this. This company (and Ed) are honorable based on my experience.

I cannot believe how fortunate I am to have had Ed coming out to keep my poor old beat up A/C running well past its prime. Im sure he has saved me thousands of dollars over the years. He talks to you like a real person and never looks for ways to overcharge like most larger corporate outfits do. I have not had a better experience with a serviceman/repairmen, would give 6 stars if it was possible!

We have had an on again off again problem with our air conditioning problem on very hot days for about a month now and after being told we had to wait 2 weeks for the original installer to come out, I did some research and found Ed aka Rainbow services. The reviews all looked good so I decided to give him a shot.He came out yesterday the 23rd of June and approximately 2 hours later we had a fully working system. I got some education on what not to do and what to do that no one else cared to point out to me prior to this. Listen to him. He had to replace the air conditioner condensate pump, fix a damper for one of the 3 zones we have that was stuck and do a Freon top up. Good work, fair price and honest and hell be doing my service from this point forward.

Excellent, fast service. Went above and beyond what was required, and on a Saturday morning no less! I would call Ed at Rainbow for any services I need in the future. Really.

Ed was professional, thorough, and honest about everything. I highly recommend Rainbow Services for all your HVAC needs!

I have used Rainbow twice and both times Ed was on time and professional. Explained exactly what the issue was and how he fixed it. Would recommend Rainbow to anyone.

Rainbow came out the same day I called and had my AC up and running in less than an hour. He was very knowledgeable and friendly and I am very satisfied with the repair.

Good customer communication, friendly, knows his stuff, bends over backwards for his customers, fair and reasonable

Ive posted to my friends on facebook, but its also time for larger shout out. Bear with me while I rave about Ed Cline and Rainbow Services Raleigh! We are fortunate enough to have 3 of our Raleigh homes under contract, and if youve sold a house, the inspection can be a nail biter...For each home Ed personally reviewed the inspection list and not only knows NC code so well, knew what was legit and what was added fluff on each report, but his work is fast and his work ethic and honesty can not be matched by any other contractor, home repair, HVAC person Ive ever met. His prices are very reasonable. I have used him now 6 times for anything from AC tune up, diagnosing and then installing a new AC capacitor, to installation of a new heat exchanger, to numerous inspections on various homes. Did I rave enough? I dont think so. Ed is awesome. It was amazing for me to have such a great experience, especially since I now live almost 3,000 miles away from the house he did work on. He is responsive to emails & phone calls and does not hesitate to contact with questions or updates. Invoicing is clear and easy to pay with various methods. Tell your local friends & family...need AC/HVAC work? Want the best? Here you go, you are welcome!

I have used Rainbow Services the past two times Ive had trouble with my HVAC systems. Ed has been in the business for a long time and comes across as very knowledgeable, honest, and fair -- all qualities that are very hard to find in service technicians, let alone all 3! Eds prices are fair, and he even included two coupon discounts ($20 each) on my invoice without me mentioning (or even knowing about) them. Its refreshing to work with a service technician who tries to find ways to help you out on the price instead of the all-too-familiar hidden costs and up selling techniques most people use.I strongly recommend Rainbow Services to anyone needing heating and/or AC work and lucky enough to be within Eds coverage area.BTW - I have already paid for my most recent service visit, so Im not getting a discount for writing a review. I just felt compelled to share my experience to help others who, like myself, rely on internet reviews for pretty much everything.

After having my heat drop out intermittently, I had nearly lost all hope of finding an HVAC technician who could help me reach a solution. After having several local HVAC repair facilities at my home, none of them provided a fix and did not even come close to what Mr. Cline was able to do. Given the reviews here on Google, I reach out to Rainbow services in hopes of having this issue resolved. Post-visit status... I am glad I called and found THE HVAC repair technician I will still with for all HVAC-related needs.Here are some points of interest for those deciding on whether or not to move forward with Mr. Cline and Rainbow Services:1. Mr. Cline IS Rainbow Services... he picks up the phone, he talks with you directly, he comes to your home.2. The experience, competency, and knowledge exemplified by Mr. Cline was far beyond any HVAC technician I have ever encountered. The simple fact alone of observing his interaction with and simultaneous discussion about the circuitry within and external to the furnace blew me away. I believe most HVAC technicians do not go as far or are as in-depth as Mr. Cline is regarding this point.3. Via a systematic approach, Mr. Cline walked through diagnosing the problem and arrived at a solution in little time.4. Being cost-minded, Mr. Cline field 2 calls to local parts stores for a replacement part. Being that this part was external to my furnace and was considered to be redundant, it was not required. The furnace itself already had a built-in mechanism that essentially served the same purpose.5. Noting that the blower was not as strong as it could be (something I suspected at an earlier time, much before Mr. Clines visit), Mr. Cline analyzed the capacitor associated with the blower and found it to not be running at a normal level. This was replaced with a part Mr. Cline had readily available on-hand.6. After 1 hour of Mr. Clines time, the cost was much lower than I anticipated. Even when I did not see the on-line coupon from Mr. Clines/Rainbow Services website, he added it into the invoice and informed me of the discount.Needless to say, I am completely satisfied with the outcome of the services offered by Mr. Cline and Rainbow Services. He will be THE HVAC technician I call for any and all HVAC needs.Search no more nor continue to read reviews for any other company or HVAC technician. You will be happy with what Mr. Cline can do for you.Thank you Ed!

Keep up the good work Ed Cline

Honest, great price.

Found Ed refreshingly honest, he came in diagnosing the problem and was able to resolve it with out replacing expensive circuit boards or other equipment. Will certainly use his services in the future.

My heater went down at 7am and Ed was at my home by 11am to make the repairs. Im glad I found Rainbow.

Very dishonest person, he recomend to buy a new unit from him, instead off fixed it. I shop around and save some money.