Total criminals. Called for a local locksmith to come out and open a truck door with no power locks and windows. They charge me a $170 to open with one airbag pump. When I asked the technician on site he said he did not set the prices, I called the headquarters and they told me the technician is the one that sets the price when he goes out. These people are crooks. Please do yourself a favor and use another company.

I called this place thinking it was 5 minutes from where I was stuck at. The guy took over an HOUR to get to me when he said he was 30 minutes away. The kid looked to be barely 17 years old and charged me $170 to unlock my car which took him less than 10 seconds to do. I’ve never heard of or been charged that much to unlock my car. I tried to ask for some money off since it took him so long to get there and he said no. Lady on the phone was rude too. Will never call this terrible company again.

Now I know that I have really lived too long! I was leaving Fry’s grocery store when I noticed a strange machine just inside the entry door. After closer inspection, it claimed that it could make me a door key in just a few minutes. I didn’t believe it but, although I am almost 70, I love gadgets and stay up on all new technology. Nobody my age has as many Apple products as I do. Plus, I had recently moved and had been trying to get extra keys made for 3 months. I spent an hour walking around Home Depot last month, looking for the key-making thingie, putting 3 miles on my brand new Apple Watch (5 series - I bought my first one just 4 minutes after Series 1 was released!). So I decide Why not? Less than 10 minutes later, I had THREE copies of my apartment door key! A regular one, a green one and a polka dot one! They cost about $20 - buy 2, get 1 free - AND THEY ALL WORK PERFECTLY! I got the most basic styles - but there is even one that can open beer bottles. You can also get car keys cut also. All you do is stick your key in what looks like a door lock and the computer reads the grooves. You pick what style you want on a touch screen and put in your credit/debit card. Your receipt is emailed to you (mine came up on my Apple Watch as I left the store). The KeyMe kiosk offers a lot more services like remembering your key info. I chose not to do that - it was a little creepy to me, like giving up my DNA. But, still, it was the most amazing thing to me since the cordless phone! And I was around when it came out! What’s next?!

Spent over 200 to get 3 doors rekeyed. He said my screen door needed a whole new lock and handle so he put one on and now the screen door doesnt clasp when i shut it. I asked for a business card and he said it would be on the invoice but i never got one of those either. I even called after they left when i realized my receipt was never sent to me and its been days and i still havent received it. Ive tried calling but just get hung up on.

Great experience. Only complaint hard to hear instructions because its in a busy grocery store.