What can I say about All County Premier Property Management. Besides that I am Thankful and Grateful for everything Terry did to get my Family and I into a Beautiful home. Fast response and gets things taken care of right away. Any issues and All County Premier take care of the problem. Thank you Shawna for all your help. I Highly Recommend if you are looking for a home go with them 100% You won’t be disappointed! My Family and I have found our Dream home. Thank you
Looking for a Property Management Company? Look no more. They are great. They always stay on top of my property maintenance needs. Shawna is a joy to work with.
I moved into an All County Premier Management condo about six months ago and so far I have to say I am happy with the service. From the beginning, both Shawna and Bridgette have been very professional and respond quickly to questions and concerns.I recently had my first service requests (both in the same week) and they managed to resolve both issues diligently and in quicker than expected manner which I very much appreciate. Keep up the good work
Wonderful staff that works diligently and efficiently to give quality service. Very proffesional friendly staff.
I really like working with this company they are awesome and they help you to avoid any issues. I would definitely rent from them again. Also, If I ever needed a management company for my home, they would be first on my list.
I have nothing but amazing things to say about the staff at All County Premier! Bridgette and Shawna are fantastic ladies and willing to help and answer any questions you may have.I moved into a property they manage during a hurricane, by myself. They were SO helpful, encouraging, and supportive. No one ever likes moving and its always stressful. But having this team in my corner, always answering emails, responding to maintenance requests in a timely manner, and making the process so smooth was justification enough that I made a perfect choice of moving and having them as my team. The vendors that they use to handle maintenance issues have been nothing but kind, respectful, and quick. They cleaned up after themselves, wiped their feet at the door, and arrived ON TIME. As long as this level of service from vendors and the All County Premier team continues, I will be EXTREMELY happy for many years to come in my new home. I love this property and it all started with you ladies. THANK YOU! :)
I have had the pleasure of working with the All County Premier Property Management team and what a pleasure it has been. All County has been managing our property for some time and we are very satisfied with their support.Shawna is AMAZING!!!! Shes professional, caring and easy to work with. She is proactive and also comes back fast if we have some clarifications or inquiries.MM
Such a pleasure to have met and learn about this office. As a professional realtor, my mission is to walk my clients through a smooth and satisfying transaction. Whether its with the buying or selling of their home, as well as, with facilitating valuable information when looking for an effective property management company. All County Premier is just AMAZING! A team that cares! You will feel like you are getting VIP service at all times; fast response and the attention needed. I highly recommend their service & team.
Brian maintenance employee is an awesome guy! He was very nice and fun to talk to. He fixed the garage opener very fast. He also texted me what time he would come over. Best maintenance guy ever!
All County Premier is amazing with customer service. Luis is nice and does the work fast and responds to every maintenance call I have ever had. This is why Ive been in the condo for 8 years I have nothing to worry about and everyone at All County Premier are amazing. Bridgette and Shawna have been my go to when I have problems and I couldnt be happier.
My dealings with All County Premier has really been a pleasure. Theyve been prompt, conscientious, and courteous through the whole process of becoming a new rental tenant. Any items needing repairs have been handled quickly and a call or email to follow up on how the service was done. I would definitely recommend this company to anyone looking for a property to rent.
I am a vendor for All County Premier Management and they are a very honest company to do business with and have always been very professional in their interactions with me. All of the team members are awesome! Shawna is very prompt and efficient at responding to emails and any vendor related inquires that I may have, as are Terry and Bridgette. They are also prompt with payment on approved invoices, which is a huge plus when, as a vendor, you are advancing costs on their behalf. One can usually tell the integrity of a company by the way they do business with vendors, and this is one of the best companies that I have had the pleasure to do business with! They genuinely care about their vendors, property owners and tenants. I would highly recommend this company to any owner seeking property management services.
We experienced an electrical issue on a Thursday night that cut power to the kids bathroom. My wife and I were worried it would take until Monday to get it resolved with the weekend so close at hand. We reported the issue on the Guest Portal and received a phone call from a handy man within 30 mins - that very same night !! We scheduled a home visit the next day and had a pleasant and efficient repairman. Very cordial and he took the time to explain what it was he was repairing to my inquisitive son. Its never fun to need a repair, but we had an excellent experience.
Shawna and her team at all county premier do a great job ensuring that we are always taken care of as quickly and professionally as possible. Anytime we have an issue with our home we put in a work order online and even if it is sent during the evening we get a phone call first thing in the morning about it. We especially love how Shawna always calls us herself to check after the service has been performed to ensure that it was satisfactory. We really appreciate that!
Rented with All County for two-years, and about to sign for our third. Customer Service has always been top-notch. The few times we have needed repairs they have been done very professionally, though sometimes a little slow due to contractor schedules. Anything that was important though (like our stove going out) was done within 24 hours of reporting it. Everyone at the office is friendly, and always ready and willing to help. All in all, excellent experience. And to be clear - Not an employee, and not a family member of anyone that works there.
We have been working with All County Premier for a few years now, and are very happy. They have been very good with our service requests and very friendly if anything needs to be fixed or updated. We have really enjoyed working with everyone at All County Premier. Cheers!!!
All County has been fabulous. We have worked with them for almost 3 years, and are about to sign another renewal. They have been prompt with our service requests and very friendly if anything needs to be fixed or updated. We have really enjoyed working with them and we love our home here. Terry and Shawna have been very easy to work with and wed absolutely recommend working with their team if you need to rent a home! Thank you!
By far the best management company I have worked with it is family owned and operated Mr.Terry Worthy is very reliable and responsible he is running multipleof my properties and its been so smooth I dont have to worry about anything with them so with that being said I highly recommend this company
My experience so far has been great! The employees always provide prompt service and are always willing to help. My application process went smoothly and my work orders are always addressed right away! Theyre proactive, even if the owner doesnt approve all of my request. :)
We have been working with All County Premier for during our two months so far and our experience with them has been wonderful. The staff at All County have responded promptly to all our questions and maintenance requests - theres always something when you first move in to a new place. The maintenance techs that have helped us out have been very pleasant and helpful getting the job done as quickly as possible. We greatly appreciate the quality customer service at All County Premier.
I am a first time mover. The all county premier has made my experience so easy and comfortable. I’m sure I asked many silly questions but Bridgette was very patient with me and answered all my questions. She was also timely when it came to communication. The online process was perfect for me due to me working over night.
We had a great experience with All County Premier. They have excellent customer service and responds quickly. Bridgette was great during the application process and went the extra mile to just make sure everything was taken care of. Highly recommend.
Bridgette Quinones, Terry Worthy at All County Premier property management are terrific! They solve issues fast, find tenants at lightning speed and send me video records of all repairs done before and after. Without me having to insist, remind or ’nag’ them. Can you find better than them?👍👍👍
Ive dealt with a few property management companies in the past and All County has by far the best response time for service issues. We had a leak in one of the bathrooms and they sent someone out the same day. They were also were fairly flexible when I had to break my lease early. They charged a leasing fee for it but it was reasonable and was detailed in the agreement. Overall, great group to rent from. Bridgette was incredibly helpful throughout the entire process. Thank you!!
We have been Renters for almost 6yrs and by far the Professional Service we have encountered is beyond, Shawna, always responds immediately to any issues we may have had from a AC unit to a leaky faucet, it doesnt matter the entire staff is top notch, they always follow up and make their clients the priority, Thank You All County Premier
Incredible staff. Shawna is so helpful and kind. Very attentive. They strive to get any problems fixed immediately for me and are always sure to check up afterwards as well! Luis, who comes out and fixes any issues is also amazing!
Very Professional ❤️
Working in customer service myself I definitely appreciate when a company is attentive, friendly and professional. One of the best companies I’ve worked with so far. Bridgette was a pleasure to work with. She helped with making the process smooth and easy.
The service was quick and awesome. I was really surprised.
We are a tenant and the experience has been great from the start. Quick and smooth, despite all my questions! Even with the hurricane, they still had someone come in quickly to change the lock when we moved in. The website is easy to use once you take a look at it. They have all the paperwork and details ready to go and they didnt give me a hard time for having missed some of the details from the emails. Bridgette in particular is quick at responding to all our questions. I would definetely recommend this team to future renters.More time has gone by and we had a leaky sink in the kitchen from the garbage disposer. I entered my complaint late Friday evening and by Sunday their handyman already contacted me to set up a time to fix the issue. The handyman seemed very honest and helpful and took care of the problem quickly. I was very happy.
First I love the property I live at. Also service is awesome no complaints whatsoever the communications are send out in a timely manner. What can I say keep up the great job . Thanks
I have lived at my place for almost 4 years now. Whenever there is an issue Shawna is promptly on top of it. Recently our AC broke and within a day it was taken care of and fixed. She has been great and it’s been a pleasure working with her over the years.
Been renting from All County Premier for 2 years, going on our third. Everyone is very friendly and helpful in resolving any issues were having. Recently reported a problem with a light switch and had it fixed really quickly. So far this is the best experience Ive had renting from a management company.
All County Premier is a first rate property management team. I’ve been using All County for the past year to management my Town House. All County was able to secure a very reliable tenant who resigned a new lease giving my wife and I peace of mind for another year. If you like to be hands off, don’t want calls in the middle of the night or worried about getting your rent on time then Terry and his team is right for you.
All County Premier Property Management was great right from the start. They are very quick to respond and took care of any questions I had. Bridgette made it an easy process during the application and was very helpful.
Property manager bridgette is rude and will not work with you on any issues you may have. Unwilling to be helpful. If I had other rental options I would not be here with them. Look elsewhere if youre looking to rent. Youve been forewarned. God bless.
I have been living in an All County Premier rental property for about 6 months now. They have always responded to any concerns in a quick and efficient manner. They really go out of their way to make the whole process easy.
My experience with All County Premier has been exceptional! Bridgette has been so helpful. She made this whole process from start to finish so seamless & smooth. Thank you again!
I have rented a condo for a few years through All County Premier. I definitely appreciate how responsive they are and how quickly they get issues resolved. I recently had an issue with my water heater which required immediate attention; thankfully Shawna was able to send someone out to fix the issue by the end of the that same day.
We have been renting with All County Premier for over 2 years and we have had nothing but good experiences. Their staff is very friendly and knowledgeable and they always follow up on any requests. We have had a couple of minor maintenance requests and they have been handled professionally and on time. We really like this company and the service they provide, they are truly thorough.
The process was very smooth and timely. My spouse and I were assisted by Bridgette who was extremely pleasant and alleviated the stresses of relocating. Would highly recommend.
Working with All County Premier has been by the far the best experience I have had with a property management company. Their level of care is exceptional and there staff is knowledgeable and professional.
Great experience with Shawna from All county. She is the most helpful property manager there and this is my 3rd year with this company. Our air conditioning recently broke and although it took around 1 week to get fixed, it was okay because of how supportive and helpful Shawna was.
I had a great experience during the application process and the customer service was top notch!
Ive dealt with plenty of property management companies and All County Premier is one of the best. I highly recommend Terry because hes done exceptional work with my property. I was pleased with his responsiveness and professionalism for the 18 months he managed my property and he was a great point of contact when I was ready to sell.
They have been very efficient when I had requested them for any support. They recently help us with the A/C. Great and reliable company.
I had a leaking toilet and opened a service ticket online. I received a call on my ticket quickly and was able to make an appointment to have it fixed the next day. Everyone was very friendly and took care of my problem timely. The toilet is fixed and I’m very happy.
Quick to fix maintance issues even when it’s a non emergency. I put in the request online received an email back stating it was received by the property manager than within 24 hours I received a call from the maintance gentleman they hired. He was super nice accommodating to our schedule and did great work. The property management company even followed up to make sure work was completed and done properly.
Have an investment property that needs a Tenant and a Property Management company to handle your Investment from start to finish?Check out All County Premier Management. They handle mine and I couldnt nr more satisfied with the Tenant they placed in the home and complete management service provided.
I have been working with All County Now since May of 2014 and I have to say they have been really good to my roommate and I. The maintenance guy is great and always there to go above and beyond. Any time I call the office I get greeted very nicely and helped in a timely manor. Not so much when visiting the office but thats no big deal. Overall a good place to rent through.
Best and most professional service I’ve ever received. Bridgette was prompt and communicated with me every step of the way. If you are looking to lease definitely go with All County Premier.
Shawna is always a pleasure speaking to! Since i moved in she has been very helpful. Whenever i have had a maintenance issue she is always hasty with a call or refers the message to the maintenance team to schedule an appointment. In past rentals i have lived in, i have had horrible experiences dealing with poor property management maintenance and customer service. With AllCounty, it’s great to see a company who takes price in their customer service and always has great attitudes, as well as comparable employees to excute the work. Thank you!
All county premier is awesome, they are a great property management, very nice and work fast to all of your needs and someone is always available to answer your calls. Ive had a great experience with them and look forward to many more.
I like All County Premier because they are very professional in running their business. Since I started renting from them, I had a few minor problems which were quickly fixed. The office staff is very professional.My only item I wish could happen is to be able to sign a 2 year lease.
I have used All County Premier to manage my investment property. I highly recommend thier services for anyone. They were always available to answer my questions. When i signed the contract to manage my property they told me communication was their priority and they followed through. Very happy with my decision. Great Job All County Premier Team.
Congrats to the New Owner of All County Premier, Terry Worthy. I Thank You and your entire office for your continued service. I couldnt be any happier with your honesty, great communication and hard work you have shown me, while working with your other office All County Metro, in Kissimmee, FL. I look forward to continue working with your professionalism you have shown me in building my investment portfolio. Great Job!
I wanted to say thank you to the all County premier team for always handling my needs in a timely manner. The receptionist is great she always follows up with any work orders that have been done and if Im satisfied...thank you team...
FIRST OFF I WOULD LIKE TO SAY THESE PEOPLE ARE SO NICE AND PROFESSIONAL. I WAS WORKING CLOSE WITH BRIDGETTE SHE RESPONDED QUICKLY TO ALL MY EMAILS I ONLY SPOKE WITH HER ONCE OVER THE PHONE WHEN I WAS PRE-APPROVED FOR PROPERTY JUST TO MAKE SURE THE PRE-APPROVAL WAS ACCURATE..MEANING THAT COMMUNICATION VIA EMAIL WAS SO SIGNIFICANT I NEVER HAD TO CALL HER WHICH WAS A PLUS BEING THAT I WORK MOST OF DAY WITH LITTLE TIME...THIS LADY WAS LIKE AN ANGLE SENT FROM HEAVEN SHE WAS VERY EFFICIENT AND TIMELY WITH EVERYTHING HANDLING THE PROCESSING OF MY APPLICATION... I GOT A CHANCE TO MEET TERRY I SAW ALL THE GREAT REVIEWS ABOUT HIM AND THEY WERE TRUE A NICE EASY GOING MAN...EVEN THE OFFICE ASSISTANT SHAWNA IS A SWEETHEART REALLY NICE AND PROMPT WITH WORK ORDERS ETC..I LOVE THIS MANAGEMENT COMPANY!!! IVE EVEN REFERRED PEOPLE TO THEM....ALSO ONE THING I LOVE IS THAT WHEN PROCESSING YOUR APP YOU CAN PAY ADMINISTRATION COST TO ONLY HAVE YOURS PROCESSED...IVE PREVIOUS APPLIED WITH COMPANIES THAT ALLOW MULTIPLY PEOPLE TO APPLY FOR ONE UNIT WITH CHANCE OF LOSING MONEY!!! BUT IM SO THANKFUL GOD LEAD ME TO ALL COUNTY PREMIER AND ME AND MY BOYS LOVE THE PROPERTY IM CURRENTLY RENTING FROM THEM!!!
Been Renting with All County premier for about a year and a half and so far im Satisfied with there continued Customer service. Shawna is always by the phone ready to answer and help with your situation 👍🏼 Very kind and professional. There maintenance guy Terry wears a big S on his chest, lets just say he has came on various occasions after hours just to inspect a situation to have it Done and complete for me the next day. Bridgette as well is another great face for All County Premier very quick with responding and staying in touch. Very reliable and dependable company guys, any negative reviews are just coming from those who dont value their customer service. I thank the entire All County Premier staff 👌🏻💯
I have worked with Terry and his Premier team a few times and they stand out because they truly care about their homeowners and tenants. That is a rarity, and I think it is important that people know this when they are looking for a good property management company.
I really believe the people who are rating this company with more than 1 star is working for the company lol. Their properties are so disgusting, I don’t see how they are still in business! Left over food on the stove, rust and mold in the bathrooms and laundry room, dirty carpets, thick dust on the ceiling fan, the list goes on and on. And when I confront the company about it and asked if they were a scam, they hung up on me! I don’t trust them at all and nobody should either. I visited 4 of their “properties” and each one were the same. I’m convinced either they are a scam or just a horrible nasty lazy company. Do not recommend it!!!!!!!
This whole office has been amazing they have helped with everything I have asked for help with and also have answered all my questions In a timely manner. Also they keep you updated on when the maintenance guy is going to come and also follow up when he is done with the job to make sure you are completely satisfied thank you all so much look forward to staying in this companies properties for years to come!!!
All County Premier has always been prompt, friendly, and professional! Shawna does a great job checking up with clients to make sure any issues they are having get resolved quickly. A great team!
Bridgette was amazing throughout the entire application process. She was very informative and straightforward with all my questions.
As an owner and in working with Terry and All County Premier Property associates I can only say that his professionalism, courtesy, and prompt action in taking care of the property owners needs has been nothing short of outstanding. Call Terry he knows how to get things moving and done right. Thanks Terry!
Any 5 star review is just their workers leaving good reviews. I was a tenant for 2 years with them and I can safely say that they are the worst. If you think you are going to get your security deposit back.. You are dead wrong. No matter what you put on the slip of paper they give you regarding damage done to the property by previous tenants, they will still wreck your security deposit. They didnt even inspect the properties before we moved in so I wonder what they did with the previous security deposits.. Just please stay away unless you want a bad time. Incompetence is strong with these people. Have a great day
All County Premier has provided me with excellent service! I reached out to them and expressed my needs and they in return made me fee like a VIP client. Thank you All County Premier for your assistance. Im grateful and you guys ROCK!!!!
All County Premiere is without a doubt a very professional management company that performs their duties for owners and tennants extremely well. Whenever I have asked for anything to be done (within reason) it is done quickly and professionally. My recommendation is anybody looking for a professional company to manage their property then All County Premiere should be your first choice.Tom & Polly
The absolute WORST service I have received. I was a tenant, left the property spotless, better than how it was given to me (I have photos and videos as proof) and they took money out of my security deposit to clean the carpet and to clean. When I contacted the office to find out why, Kelly, the new property manager, said shell research and get back to me. I called back a couple of days later to follow up because she never called me back. From the moment she answered the phone was nothing but rude, so I asked to speak with the office manager. She refused to transfer the call and hanged up the phone. (I had the phone in speaker and as I was talking, my sister was seating on a couch with her back to me, when she heard the last thing that Kelly told me and then hang up, she turned around with this face of disbelief and said: is that lady crazy?! What kind of service is that?)Well, I called right back and someone else was able to transfer me to Jim, one day of the owners. I explained the situation and he said hell get back to me. Well, Im still waiting for that call a week later even though I have called a couple of times and left messages saying that I just wanted to follow up.I WOULD NOT recommend the services of All County Premier to noboy. Not even someone I dont like. Because I know how bad it feel to receive such BAD treatment. Their review ratings says it all.
I personally would not recommend this company by being a new tenant with rent paid every month so far for the past couple months we ran into some issues when we first moved in with couple of repairs that never got fixed when parts were supposed to be ordered or replaced we had to wait since November 2017 all the way up to nearly February 2018 with a refrigerator that is leaking water and ice building up inside where the door wont close. Then we have a heater that keeps setting off the fuse. Then we had a problem with the oven handle broke off as we went to open up a 500-degree oven glass fell on my foot and the realtor was very careless still to this day no repair of the oven was made supposedly part was ordered two months ago. So this statement is to share my experience to this day what has not been accomplished by this realtor. Then the sky has a repairman come at awkward hours of 7 in the morning 7:30 in the morning that was not approved by appointment or decent hour then the repairman claims to be at the house when he wasnt or he did not knock hard enough to have someone to open the door then the company blames us as tenants we were not answering the door that we refuse to let them in so with this company I hope people decide to go with other companies that have a better rating and will take care of them and please always rate your Realtors company so other people would know
The staff is friendly and prompt. The maintenance team worked around my schedule to address my requests. I am very happy with the service thus far!
All County Premier has been our property manager for our property for a year now. They are always helpful with any questions. We highly recommend them as a property manager.
Hands down the worst property management company in the business. I travel for work so 3 weeks ago when my wife said the fridge broke I assumed they would have it squared away in a timely manner, but 3 weeks later and they want to send ANOTHER guy out to look at the fridge they know is broken. After 5 years of on-time and early rent payments I shouldnt expect much more. They are great to the owners and awful to the tenants. Dont believe the 5 star reviews, most are from employees and their families.
I have been doing business with All County Premier Management as a Handyman. Thank you so much you are doing great, Shawna and Terry are always there. thanks again .
The team has been completely diligent and helpful in resolving my needs, very happy with the service that all county premier gives and would personally like to mention that Mr. Terry and Ms. Sue have been very helpful in making everything perfect. Thanks for your hard work! :)
This is my first time getting an apartment and I have to say it’s been really smooth and easy Bridgette has been awesome knowledgeable and very helpful I don’t think I could of asked for more.
Great customer service! Always willing to go above and beyond to take care of the tenants needs with the utmost diligence and professionalism!
Very quick service - arrived perfectly on time and knew exactly what was wrong 😊
All County Premier Property Management has been taken care of my property for years and have always handled everything conveniently, professionally, and courteously!
All County Premier has always handled any issues promptly and courteously. They communicate well with their renters every step of the way.
All County Premier has been providing me with exceptional service for the past year, and when an issue arose Shawna took care of it immediately without any hesitation. I highly recommend All County Premier
THINK TWICE! Unprofessional, poor customer service, poorly managed, properties not brought to health code are just a few attributes associated with this company. Pursuant to Florida Law, a landlord is required to provide a tenant with a property pest free and meet health code regulations.The home we viewed had live and dead cockroaches everywhere. There was mold and mildew throughout the fridge and freezer, which caused the worst stench to fill the house. I guess it was unreasonable to simply ask the company to have the home cleaned to bring it to move in condition, which is required by law.......READ REVIEWS BEFORE MAKING THE SAME MISTAKE
Shawna provided good service by following up with my maintenance requests. Both repairmen were very friendly and professional and resolved my maintenance issues.
Great team! Very knowledgeable and ethical. Im so glad I found them!
Run for the hills, took me over 45 days to get our deposit money back. The most unprofessional organization Ive ever witnessed. Do not believe a word they say or any rating thats over 1 star here on google reviews. They deserved no stars.
I have been trying to contact someone for weeks. I finally went to the office and Renett helped me She was the only one in the office and had other people there that She was helping. She answered all my questions and even called the owner right then when she didnt have an answer to my questions.
PLEASE READ and BEWARE before doing business with them! I know it’s long but will save you money and slot of headaches.We agreed to a lease with pets allowed. I signed the lease and all other addendums, except the pet addendum because for some reason this was the ONLY addendum not sent with/attached to the lease. I turned in my security and pet deposit as agreed and then a few days later the pet addendum was sent saying the agents or owners can withdraw consent at any time for any reason with a written seven days notice. I did not agree with that, as most people wouldn’t. I was first told by Bridgette that this addendum could not be changed at all and if I didn’t like it we would have to move a different direction. The next day Terry calls me and says they can’t strike the clause but the can revise it a little, which I still didn’t feel comfortable with that clause in the addendum. If I would have received the addendum with the lease, like all the other addendums the lease would have never been signed. I also would be very disappointed if I was in the owners shoes or anyone’s shoes who Terry and Bridgette are representing. I met Terry the day he showed my girlfriend and I the house for about 30 minutes. He told me I could come back if I wanted and show the house to others and he would just give me the code to the house. I called him back because I wanted to show my parents the house and he couldn’t make it back out to the house so he just gave me the code to the lockbox and told me to make sure I lock up when done. I do not believe that is allowed? Isn’t an agent supposed to be on the premises when showing the house at all times? It is not safe for the owners home and could be a big liability for all count premier if something were to happen to the house because the agent, Terry in this example, just gave the code out to someone he just met. If something were to happen while an agent was supposed to be there but wasn’t how would that look on All County Premier? I wouldn’t want strangers in my home alone with the code to the lockbox that locks my door without my agent/agents there to ensure it’s locked up right and everything was okay. What if I would have forgot to lock it and someone would have went in a destroyed the house? There are a million possibilities that could have turned out negative with giving the code to a stranger you only met once. Luckily, I would never do that to another persons property and did lock it up. Also, the communication was awful after I told Bridgette and Terry I was not comfortable with the pet addendum and wanted to move a different direction. When I talked to Bridgette it was no longer her responsibility and all Terry’s. I called Terry on a Monday after he either ignored my emails for a week or so to finally get some correspondence and answers about getting my security deposit back and pet deposit. He ensured me I would have an answer by the end of the week. I sent an email that same Monday and still have yet to receive an email back. I finally called him on Friday (today) because it was the end of the week and still no word from Terry and was told not only are they keeping my full deposit and pet deposit but that I owe even more money than that to them which is absurd and I will be receiving a claim in the mail. I will never recommend All County Premier to anyone, not even my worse enemy . I could go on and on about the shortcomings of of my experience with All County Premier and my experience with Bridgette and Terry.
Easy to work with, I live in Canada and have not had many issues. Jim the owner is very friendly and always there, Marleia and Steven handle my home in Disney area. I have referred them as well.
Definately would not recommend All County. They take very long to respond to maintenance requests and now refuse to keep up with the landscaping. Was treated very bad by Marlea. Was told to take care of the landscaping myself which is supposed to be included in rent
Excellent, Paula Meneses a very pleasant and helpful agent. Also very knowledgeable at what she does.
I had a great experience I will definitely refer them to friends and family
I love how all county premier handle customer and service is excellent
Im an owner and used this company for several years and left recently. I agreed with Amandas comments that this is the worst company I had to deal with, except that Im speaking from the owner point of view. They seem couldnt get anything right. They still own me money but they dont respond to my emails or phone messages. When I texted my tenant that Im changing property manager company, the text I received from my tenant is YESSSS!
WORST property management company I have ever witnessed. The home had dead and live cockroaches everywhere. The fridge had mold and mildew everywhere that filled the house with a very disgusting smell.Dont even think about asking the property to be cleaned if you are to rent from All County Premier. A simple request of having the disgusting, inhabitable home to be brought up to health code led my lease being cancelled. I wish I did more research in advance and discovered all the other NEGATIVE REVIEWS of this poorly managed company.
Absolutely worst property management Ive ever dealt with. If youre looking for a place to rent and this is the property management company, run away as fast as you can! Giving this company one star is a complement. We wanted to lease when we first came to Orlando to figure out where we would want to settle down and purchase a house. We had nothing but issues with this company from the beginning to the end. Our place was a disaster from the second we moved in, literally. The place was a disaster! The place was absolutely filthy, it looked like something out of an episode of hoarders or when you see a house that animals ran freely through. Stained carpets, dog food everywhere, a large trash bag in the middle of the dining room floor, filth throughout, nails up and dents in the walls with NO painting done, batteries missing out of all of the smoke detectors and light bulbs missing throughout and more. NOTHING WAS DONE!They apologized profusely and said they would fix everything. Unfortunately we werent in a position where we had time to go through a long process of finding a new place so we took them on their word and went with it. They told us to put together a list of all the issues and they would fix it.We made a list and sent it to them which they stated it wouldnt all happen immediately but they would make good to fix it. The patterns started. They would fix a couple of things and then we wouldnt hear from them. We would have to call and call and they would not return messages. We even tried calling the parent company which got us nowhere. We would get to the point you would have to practically threaten them to get them to do anything at all. They started to turn it around on us, we got an email from managers Enzo and Jim who were very rude and condescending stating we were too demanding and they do not paint or clean their places, that this was promised by someone who no longer worked there (the guy who showed us the place ended up disappearing and quitting which they seemed to have a revolving door for many employees) and their places are taken as-is. After going round for round with them, they finally did some of the items, the ones we deemed most important and gave us touch up paint for the place. At this point we had gone on for so long we just took what we could get.Service issues were very difficult to take care of as well just the same. Heck I had my A/C go out in the prime heat of the summer, and the thermostat showed 96 degrees and was told at first it was going to be a week as this isnt an emergency. Whats even more ironic is the manager, Marleia who told us this, the technician that got sent out told us without us even asking that this same thing happened to Marleia and she was all over them raising cain to get it fixed immediately.When you end your lease, they tell you then they dont do walk thrus and state they will do it after you leave. We found out from many other experiences with them they cant be trusted, so we documented all conversations, had photographs and video from when we moved in and did the same when we left. I could go on and on about many other issues we had, just take my word for it they will do everything they can to get out of taking care of them and cannot be trusted. They will act like they forget, not return messages/calls, many times close out requests you put in online without even calling, and even get confrontational and tell you flat out they wont do it. They are nice when you are trying to find a place but its downhill from there. Jim, Marleia and staff are confrontational, incompetent and rude. I could not recommend anyone to rent from this company. You have been warned, I wish I was!
Im in agree with Amanda this property management company is horrible, no customer service, property maintnance from a scale 1-10 is 1 and almost never answer phone calls. If I would of read this review earlier I would of not rented this apt with that company. Is not worth it. They know the real conditions of the apartments some stuff you dont get to see until you actually living in the unit by then you have already signed a contract stating you will be responsible for it... for example pest control, this unis is beautiful until we started to see roaches the 3rd day we where in the apt when we removed the stove, exhaust vent, dishwasher and back of fridge they where infected with roaches all around, the only thing they said it was on us to do the pest control. Also the fridge they had in this unit is not working I did the maintenance request about two weeks ago and a guy came check the fridge and said we needed a new fridge. The property manager told me on Monday we where going to have a fridge this week and still to this day no fridge and I have tried to get a hold of Paula Meneses our property manager and guess what no answer... This company NOT RECCOMMENDED
We have found All County Premier Property Management to be extremely unresponsive to tenant needs, with significant delays in even the most basic of maintenance requests.
ON A SCALE FROM 1 - 10... A DEF ZERO! BEWARE
The staff there is always very responsive and patient. They are very professional.
Unfortunately I went to go see a house with a code that did not work and could not get in touch with anyone