user
Cloud 9 Salon & Spa
5675 E Franklin Rd, Nampa, ID 83687, United States
Appearance
Cloud 9 Salon & Spa

Comments
Ti
Review №1

I am completely happy with my experience they are very friendly and know what they are doing. I went to another salon and was completely unsatisfied. I was turned off of doing my nails but once I went to cloud 9 I will definitely be returning. Amazing experience

An
Review №2

Our first time in today and loved it. They are great people and fun environment. Definitely going back

Su
Review №3

Thank you to the owners for being willing to come in on their only day off so I could get these beautiful nails🤗❤️

Ka
Review №4

Brenda has been doing my nails since May of 2018, shes AMAZING!! Highly, highly recommend you go see her!!♥️

An
Review №5

I would not recommend for manicures! I was trying to get the chrome gel nails - it didnt work. I wish they just said that its not working, they are sorry, but choose something else. The effect looks ok, definitely not what I want/what they said itd be. The black is showing on the edges of my nails and does not look professional. I got gel and two days later TWO nails chipped. Gel has always lasted at least 2 weeks. They gave me $5 off - it shouldve been free. I didnt have time for them to redo it (only 1 person available even though I called for 3 of us).My sisters nails, regular gel - no effect, also chipped on day 5. They also told her one price when we walked in, but charged her more. We were so confused.

Jo
Review №6

I came in for a haircut and dye by Christina Robinson and she did an wonderful job. I brought a few pictures with me, said i wanted a style in between and she delivered perfect results! She was able to understand exactly what i wanted and was looking for. The color is better than i ever could have imagined! Christina is amazing!

Fr
Review №7

The owners do excellent work. They are always on time. It is a relaxing atmosphere getting a pedicure and/or nails done.

Ka
Review №8

My daughter and I chose this place to get full sets of gel nails. My daughter set up our appointment and specifically asked for gel. They made an exception so we could come in on Sunday together. The girl that did our nails decided dip was better and stronger. In the middle of a pandemic this lady used the same powder that had clearly been used on other ladies! Now I have seen some pretty dip nails, these were horrible. They were flat and the shape was aweful. I asked for a very basic flame design and was told that it would be too expensive on every nail so she would only do it on one nail. I ended up going home and filing my nails and re-polishing them myself. My daughters nails were even worse, the color was terrible and hers broke within a couple of days. I though dip was stronger..ya..no... The worst part was how flat they were.. terrible! We have since been to another salon and had a wonderful experience.. we wont be going back or recommending anybody go to this place.

Br
Review №9

They did amazing. Everyone in there is extremely friendly. Great prices and they got me in with short notice. Would recommend. Better than any nail salon I’ve been to.

El
Review №10

I love Cloud 9 Salon & Spa!I think that John and Brenda are amazing!I have gotten a hair cut and I have gotten several manicures.I have no complaints and I am never ever disappointed!

C
Review №11

Not a good fill. The white of my French Nails was lumpy and uneven. A big store but not very clean.

Ni
Review №12

I absolutely adore the nail lady here she is amazing. So sweet! She loves kdramas haha her work is amazing my nails look fly!!! Thank you lovely!

Al
Review №13

Love love this place always an amazing experience, they always do a great job.

An
Review №14

By far the best Salon that Ive been to in a long time. did excellent work on my nails, I will definitely be a returning customer. Thanks John you made my day.😁

Am
Review №15

I just had the most relaxing spa experience ever..... even having to wear a mask. My nails are phenomenal and my pedicure was the best I’ve ever had!! You will not be disappointed!! I finally found my nail place and it’s close to home. Love love love!!

Ja
Review №16

John did a great job on my nails!

We
Review №17

Always an Amazing experience at Cloud 9. Ive never left dissatisfied. John & Brenda are so friendly and both do Awesome work!!

Ya
Review №18

Best manicure I have ever gotten! Really awesome owners.

Ha
Review №19

I just recently moved here and have been trying to find a good salon for nails and I haven’t had luck until I went in today after a horrible experience (at a different salon) and John was amazing! He helped take off my old nails that were so heavy and thick and gave me beautiful thin perfect chrome nails for such a good price! He’s wife also did an amazing job on my nieces nails as well! Very nice salon they have everything at cloud 9 that you would need tanning, waxing, pedicures, lash extensions, hair, and it’s so cute and nice inside!

De
Review №20

Beautiful and clean salon. They did an amazing job on both my hair and nails. I will definitely come back! Highly recommended :)

90
Review №21

Wonderful salon. Ive been going here for almost two years and every experience has been absolutely fantastic. John and Brenda, the owners, are so kind and professional. This last time I went in John recommended me try the dip nails. I love this technique so much that its what I want from now on.

Ta
Review №22

The most friendliest salon I’ve been to. Brenda and John are both amazing with nails. I’ve been coming to them for almost 4 years now and have always recommend them to all of my family and friends

Gi
Review №23

Been going every couple of weeks for 2 years. Easy to get an appointment, fast and professional, always consistently great job on my nails 💅

Ha
Review №24

John took me in after a terrible nail salon experience and he made my nails look so much better! I am obsessed with them. Anytime I go to a different salon I always regret it but Cloud 9 always does so amazing and takes care of everything. They have amazing customer service and I appreciate them so much! Amazing customer service overall and always an amazing time with them!!

Al
Review №25

Brenda always does an amazing job with my nails, have known them for 3 and half years. Have tried different places but I always find myself going back to brenda.

ce
Review №26

AVOID this place!!! Zero stars. I feel extremely ripped off. $135 for hair trim and color and pedi with plain polish. The hair was mediocre at best. The quality of the pedi as far as appearance and shape of my nails is one of the worst I’ve ever had. A second grader could have done as well or better. Also the shelves with the products were all dusty and many areas of the salon were dirty.

Ka
Review №27

It was a blast coming here! Great service and an amazing environment. Will definitely be coming back again considering I can have a conversation with them and still have a good time.

Mi
Review №28

It is very rare for myself to go to a salon more than once. I can never find a place I feel comfortable in, but i will keep going back to this salon! I’ve gotten my nails done a few times as well as had my eyelashes extended, John is amazing and did both my lashes and nails, he’s amazing at what he does! Will always check up with how you want something done or give advice on what would be best. He has no problem with sparking a conversation making the appointment just fly by. Plus the salon is super beautiful and professional. I’ve had my hair done once here and it turned out so beautiful! They excel at everything they do here. And are reasonable priced compared to other places in area! Plus I always decide to do my nails last minute, I’ll send a message on their Facebook about availability and they have ALWAYS been able to squeeze me in last minute, same day! They rock here!

De
Review №29

Shannon is awesome! She totally did a great job on my hair and eyebrows!

Li
Review №30

Awesome fun people. Love it! My toes and fingers have never looked better. Thank you for an awesome job guys!

Sa
Review №31

Highly recommended! I love fun and friendly people. They made me laugh and my nails turned out awesome. Thanks Brenda for a great job you did on my nails

Jo
Review №32

I moved from South Dakota in July and have been having issues finding a nail salon. I extensively search the work before I go in, I was impressed with the work on the pages I checked out for Cloud 9. I was told by four different people that I need to go see Brenda at Cloud 9. I finally made an appointment. I was VERY impressed with her work. She was fast, efficient, and very friendly. I will definitely be going back and I will highly suggest her to everyone. Thank you, Brenda!Updated review: super bummed to say my nails were lifting the next day, and they came off within a week. I am not rough with my nails at all, I’ve been getting my nails done for a very long time and never had them fall off that fast. The lady was wonderful but I’ll have to take my business elsewhere. I believe if I’m going to spend 50 bucks on nails they should at least last a couple weeks.

Ra
Review №33

John was AMAZING his work was so nicely done and efficient. He did exactly what I asked for, except better. Great atmosphere and great people!

An
Review №34

Came in for my birthday! Awesome friendly place. My nails turned out so pretty and I can’t wait to go back

Ma
Review №35

One of the best nail experiences I have ever had! Not only are my nails perfect, the owner, John, fixed a previous technicians mistakes. He also is incredibly smart and kind. We had a great conversation while he did my nails. This is now the only nail salon I will go to. As this is the first review I have ever written after getting my nails done- I will obviously be spreading the word! Go here.

De
Review №36

I wanted my nails done after moving here 5 months ago and not having a set for a long time, John was a super nice guy who talked to me during the whole set I didn’t even realize how quickly it went by . I asked for a design (a flower and some dots) it came out even cuter then I expected . Definitely coming back again. 😁 also the prices are NOT bad compared to some shops that charge 5 dollars for one design or shape. I had multiple gel colors a design and almond shape for $50, that’s a good deal.

Ne
Review №37

I went in hearing good things about this place very disappointed how they turned out nothing like what I asked for, my nail already broke first week, and they look to thick on the acrylic. Won’t return. The guy who did them was very nice though good customer service

Br
Review №38

Great place! Staff is really friendly, and definitely customer oriented. Prices are fair and reasonable. This is what you look for in quality service and this is how you keep customers returning. A perfect example of how a business should be run.

Jo
Review №39

Rachel waxed my brows today and she did an excellent job. She was very personable, and her customer service skills were top notch. I had to wait a few minutes, and the gentleman who I believe is the owner chatted with me, very pleasant. I will be back and plan on having Rachel take care of my brows . . .Thank you!!

Ca
Review №40

My daughters received a gel mani here for there birthdays. The ladys who took care if them were so sweet and did a great job of making them feel special. Color changing Gel Polish definitely helped 😂😂

Me
Review №41

Brenda is a really good person and does an excellent job! My go to from now on!

He
Review №42

Great service from Elija and Brenda. We had pedis and manis and will definitely be going back. Spa is very upscale while prices are so affordable. Recommend this place to everyone ❤️

Je
Review №43

Very nice a wonderful experience..

An
Review №44

Shannon gave me a great haircut. Friendly staff, nice location.

As
Review №45

Rachel is very talented. She really knows what shes doing! I love my haircut & my brows. Thank you Rachel!

Tr
Review №46

Not only do they do great work they don’t charge for broken nails as well as will compromise with pricing, they make you feel comfortable and at home very relaxing safe place and are there for customers instead of making money

La
Review №47

Love Brenda and John they are the owners and nail technicians and all the staff are great I have been going here for 6 1/2 years...

Ci
Review №48

Cloud 9 was able to accommodate me with a same day pedicure and haircut! My cosmetologist was Rachel and let me tell you, she is AMAZING. Not only is but she also fixed my haircut from another salon. Will be back.

Sh
Review №49

John is amazing!!! The all make you feel at home when you are there

ca
Review №50

1st time visit. Brenda did a full w/ gel polish. She did a wonderful job, just what I wanted. She is friendly and fast. Prices are fair. I will make my next appointment with her. Salon/spa was clean and nicely appointed.

Ja
Review №51

Rachael is amazing! She treats all of her clients with respect and gets to know them personally! She takes pride in her job and really should be running the place on her own!

Ha
Review №52

They really nice and friendly! they love talking to customers. Very fast and neat!

Da
Review №53

Nice people but the salon was disorganized and cluttered. Funky polish, I had to pay my regular salon to fix. The operator blamed it on the hand soap and said I didnt get it all rinsed off but I didnt use any.

Tu
Review №54

John does awesome nails! Never turns me down when I show up without an appointment! Everyone there is so friends & helpful. Mikey does great hair color & conditioning treatments! New tanning beds - actually show color, John never tries to push services either. He is very good at explaining what products work well. I go there for everything and am very satisfied! Definitely recommend this spa!

Of
Review №55

I absolutely love going here. Fun and energetic people. Rachel is amazing with wax and hair. John is absolutely fantastic!! I recommend going here

An
Review №56

They got my friend and me in for full sets last minute which was awesome. They are extremely kind and patient, and I was very indecisive. Best nails I have ever had, and I will definitely be back. They’re the best.

Ho
Review №57

John is amazing. I am in town because my mom is hospitalized. My nails were grown out and 3 were broken he had an open spot fixed my nails and provided excellent conversation and has a great personality. Price was perfect as well! Everyone working was friendly and kind. Just what I needed. Thank you!

Pa
Review №58

Morgan provided excellent service while creating the perfect hair style for me! She listened to what I wanted and I am so happy with my new look! She is very professional and friendly. I will definitely be back!One Star Note: a side note that does not have anything to do with my hair. The establishment could really use a good cleaning. To be honest, if it had not been for Morgan being so great I would have left based on the condition of the facility. It has the potential for being a five star looking salon, but really needs to be cleaned.

Se
Review №59

Our absolute favorite place! Top quality work and the staff and owners are amazing!

Ta
Review №60

Love to visit this place and have my nails done by Brenda

Je
Review №61

The people are nice but I’m very disappointed with how my toe nails came out. I’m going on vacation and wanted something nice but now I look at my toe nails and want to cry. The gel is so thick it’s already peeling. I will not be returning.

Di
Review №62

I had a great experience today with John getting my nails done. I appreciated that he took his time and did a great job. Thank you!

St
Review №63

Ive been going to Cloud 9 for years and love the services they provide. Heather does my hair and I am always so happy with it! Brenda does my nails and I love the work she does. Everyone in the salon is friendly and fun. I highly recommend them!!

Je
Review №64

Rachel worked for over 5 hours on my damaged box dyed hair. The end results of her hard work paid off and she completely transformed my hair. I highly recommend her! Thank you Rachel!

Em
Review №65

I got my hair bleached a colored and they did an amazing job.

Ch
Review №66

Love my nails have been to three different places and so far the best. And exactly the right length

Mi
Review №67

They did a great job and even squeezed me and my friend in last minute! 10/10. He did the best job on my nails that Ive had in a long time!!!

Ha
Review №68

Went into Have my hair colored and didnt turn out at all as I had shown in the photo of what I wanted done to it $130.00 When I said something they wanted to charge me even more to fix it. Not cool at all, they had me come back in charged me another $54.00 and they fixed it but I sure doesnt at all look like I showed her in the picture come to find out it was the girls first week there. I will never step foot in cloud 9 again. Ive always known that if your not happy they fix it for free.

kr
Review №69

Once again left here feeling amazing!!! My whole experience is always amazing. Love this place so much. Never disappointed! All of you are spectacular. Thank you:)

Ka
Review №70

Great people there. Kind and personable. Thank you Racheal for my hair color/cut..

Mo
Review №71

Had my nails done for the first time and the Asian/Chinese lady was not talkative, when she was she was rude. Treated me as if I should know everything as if I went to beauty school. Good luck to this place. I will not return nor recommend.

sa
Review №72

Love love love this place! I have been to many nail salons but once I came to Cloud 9 I have not gone anywhere else! Give them one try and you will see what I mean. Always get right in quickly and out quickly with the most beautiful nails.

Be
Review №73

Wonderful will be going back. I think I finally found a nail salon that will do what I want.

Ev
Review №74

Brenda is very talented shes done my nails many times and always does a great job. Im do relaxed I almost fall asleep

Ro
Review №75

I absolutely love cloud 9 they r awesome I am recamending them to everyone.

Ni
Review №76

Listen, if you want a legit Salon, Cloud 9 is an amazing, relaxed, and SO friendly! They treat you like youve been friends forever! John and Brenda, are so knowledgeable and humble They are both absolutely AMAZING!!!I mean not to even mention their TALENT!!!So its like this... We ALL look at Pinterest right? Well Cloud 9 salon is Pinterest worthy!Do yourself a flavor, and get yourself an appointment and find the salon that youve been searching for! Yeah, Youre welcome!

Vi
Review №77

I chose to go to this salon after reading the great reviews of the services and how the owner tried to make poor experiences better. I had a full set done Saturday 7/16 and by the time I had a few minutes to gander at my nails they looked HORRIBLE. Polish flooded my cuticles along with the acrylic there where brush stroke lines on my nails.. I finally got the chance to call today and try to resolve the issue by either getting them fixed or getting my money back.. seeing as I paid 50.00 for a set of nails that I had to reshape and fix myself because it was just totally EMBARRASSING to have my friends want to look at my nails and see how bad they looked. John told me that he would fix the lifting and re polish my nails today 7/19 at 7 and that he would stay late and take care of the problem I had. I got there at 656 pm pulled up the lights where off. The open sign off. I got out of my car and tried to open the door and the door was locked..the salon doesnt close till 7. at this point I was already upset that I had to spend time and come back to the salon, when i have a family of 5 kids and a husband that i had to tend to after work. I tried calling while waiting outside twice. No answer. Got a voicemail. I would NOT recommend going to this salon.. high prices and very very poor work.

Je
Review №78

I had never gotten my nails done before and i always wanted to but never got around to trying it. For my birthday it was a gift for me to go and do this, imagine my excitement as i called around for a same day appointment and luckily called cloud 9 salon in nampa. I was nervous having never done it before but that all went away as soon as i walked in. The owner did my nails and they turned out beautifully! He pretty much chose everything from length,color,detail since i was a deer caught in headlights trying to choose. Id say a perfect everything for a first timer! Loved it and i am definitely going back!

Am
Review №79

My hair took three hours and it is ombre red to blonde. But it was sooo worth it because my hair looked so cool after i was done. I really recommend people to go here because the results are amazing. And on top of that the staff were so kind.

He
Review №80

They were able to get me in same day and was very pleasant. Brenda did exactly what I wanted and the pedicure was so relaxing. Thank you, I will be back!

Ch
Review №81

I made an appointment online a day ahead of time, for 10:30am. when I got there they said they were running a little behind (which is totally fine) so I waited about 10 mins and then they started taking my gel polish off and said I would let them soak for about 10 mins and they would get started. Fast forward to an hour later and no one has touched my nails. I had to leave. Not only did they not get done, they were worse than when I left because they had only partially taken them off.

De
Review №82

Finally found a great place to get my nails done. They always do a great job and Im very happy. Their appointment book fills up fast so book a few days ahead.

Me
Review №83

Love john and brenda they are the owners and nail technicians and all the staff are great I have been going here for almost if not a year and its the best I have found

Co
Review №84

I have been coming to Cloud 9 for a few months for acrylic nails, and have never been disappointed. The staff are all very friendly and welcoming. John always does a great job with my nails, they have consistently been the right shape and length. I wont get them done by anyone else!

Ma
Review №85

I just took my daughter in to get a pedicure with me and was really dissatisfied with the quality of service. The staff was indeed friendly but did not do a quality job. My daughter was left with polish all over her toes. I was never asked if I wanted my nails cut nor were they filed. My cuticles were not cut at all and my polish looks awful ( I too was left with some on my skin). My daughter was asked if she wanted the salt scrub, I was not. So my total was 50$, which in my opinion was way overpriced. Usually a pedicure can take up to an hour. I think we were done in about 30mins even after drying.

Ke
Review №86

I get my hair cut here exclusively. It is what I like and done well. I recommend this place!

Ca
Review №87

Took myself and my daughter to this place to get our nails filled. Sure, they were friendly enough, but Ive never seen a more sloppy job done on anyones nails!! It looked like a kindergartner painted my nails and within 3 days of having them filled, two of mine came completely off, and my daughters were lifting! Weve both taken our nails totally off now and its only been 5 days since having them filled!! Biggest waste of $40 Ive ever spent! Will never go back!!

Ro
Review №88

I got my Haircut and Eyebrow wax by Anali! She did an amazing job, I will not go anywhere else, everyone there is friendly and made me feel so welcomed! I am so glad I finally found a place I feel comfortable at! I got so many compliments on my hair she did exactly what I asked for! So professional!

An
Review №89

John and Brenda are really nice friendly owners of this beautiful salon. Ive been going to John for many years and he does a fantastic and super quick job on nails. I highly recommend them for professional, quality service!

Ma
Review №90

Excellent service! Nail girl was very pleasant to talk to you and my nails turned out beautiful! First time experienced ombré nails thats done by hand

Je
Review №91

Ive been going to Cloud 9 for years. John does an awesome job on my nails. They have great hairstylist. They also have great deals on their tanning booths.

Je
Review №92

The husband and wife are very nice and fun to talk to. They did a wonderful job on my nails and my two daughters nails also. Definitely going back!

Te
Review №93

If I could give a review on hair seperate then nails I wouldNail- ⭐⭐Hair-⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐The guy whose done my nails is not that great. My nails after 9 days lift and chip at the cuticle area. He says he can do the designs Ive asked for and never can after 2 attempts to give him a chance I wont be foing back.However the ladies who do hair are amazing!! And I will be going back to see them in the furture!!

Ta
Review №94

John does a beautiful job on nails. He does all of his art free hand and Ive never been disappointed. He and his wife Brenda make me feel so welcome. They treat us like family.

Ho
Review №95

I love this place! I go to Tristan and she is fantastic! My mom goes to Lyn and she loves her. Great prices and great people!

Ca
Review №96

I will NEVER go anywhere else to get my nails done. The atmosphere is wonderful and relaxing, the people are very friendly and do whatever they can to ensure I, not only get exactly what I am asking for, but that I also enjoy the process. I get acrylic nails, and LOVE LOVE LOVE them every time. John and Brenda are fantastic!!!!

Wy
Review №97

Best place to get nails done

Sh
Review №98

John and Brenda (owners) are the best. They will try to accommodate my crazy schedule every time. Brenda usually does my nails and pedicures. She is excellent and very talented. Heather is the best stylist around. I would never go anywhere else and have taken several friends and relatives there for pedis and manis.

Hi
Review №99

I have been going to this salon for years! I love the service and the friendship that I have created with Jon and Brenda(owners)! They have a fantastic and fun atmosphere! They strive to provide excellent service and will fix/correct any problems that you have! I have never had a bad experience at this salon, and on the chance that I did some damage or a chip in my nails, Jon or Brenda have been amazing at fitting me in to fix them! I even love bringing my young daughter in with me to have her nails done! So they are Fabulous with kids manis and pedis!! No matter what your salon needs are, be it your nails, toes, hair, wax or tan, I HIGHLY recommend going to Cloud 9!!

Am
Review №100

Great place to have your nails done. Everyone is so friendly there

Information
54 Photos
100 Comments
4.3 Rating
  • Address:5675 E Franklin Rd, Nampa, ID 83687, United States
  • Phone:+1 208-463-2978
Categories
  • Nail salon
  • Hair salon
  • Tanning salon
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations