We are so thankful to Neptune Society. When my brother died unexpectedly, we were shocked and devastated. The Neptune Society was there to help with planning and arrangements. Kaylin handled everything beautifully and made it as stress free as possible for us. She took amazing care of my brother and my family. We flew to Nevada to handle his affairs and everything was prepared and waiting for us when we arrived. We were so impressed and grateful that several of us are planning to sign up with Neptune Society now, before we actually need it and we have already recommended them to our friends.
The staff at Neptune Handled everything with wonderfully. They are very Compassionate and Understanding. I would recommend them to anyone Having to deal with a Loss. I Want to Say Thank You again !
Neptune in Las Vegas was very easy to deal with. They were understanding and went out of their way to help with an unusual situation. Very responsive when I had questions. Highly recommend.
Neptune Society took care of everything.Took over from the beginning, made my situation painless. Referred some neighbors and they signed up. They too wanted piece of mind.
I worked with the Neptune Society and they provided me with excellent services. They were kind, empathetic and very knowledgeable about services at their agency and state wide. I would recommend them to all my family and friends. Its nice to work with people who really care about your loss and providing you the best service possible.
Everyone at the Neptune Society here in Las Vegas was wonderful. Cheryl couldn’t have been more helpful. I love the continuing emails with grief relief that come in my mailbox. Those messages are very helpful. I have recommended Neptune Society to all the friends that I know who have someone who is terminally ill and also for future cremation advice. It’s a wonderful program
The Neptune society in las Vegas was nothing short of amazing. every single person I dealt with was compassionate and kind. They treated us with care after my dads passing. I felt confident and happy that they were dealing with my father.
From the first call to the end of the process Neptune and Kaylin in Las Vegas was Great. I would recommend them to anybody in their time of need. She made the process simple and easy even though we are spread around 4 states with only my self and then our daughter and my self in town. She still made sure we all were involved and everything was what we wanted. Thank You from the Bottom of our collective Hearts.
I would like to thank all of the help and support that Kaylin and the Las Vegas Neptune Society team provided in the passing of a family member. They were very supportive yet professional. I highly recommend this team for anyone who needs their services.
Many thanks to the wonderful caring people of Neptune Society. I was surprised to receive such a personal and wonderful experience. Their kindness got me through a very difficult time in losing my sister. They cared about my grief and the depth of my loss. They were responsive and truly helped with the process. Thank you all so much, you helped me through this time more than you know.
Great experience. I know now that my family wont need to worry about making my arrangements. Everyone I interacted with was professional, courteous and considerate. Would certainly recommend.
Cheryl Jones was extremely helpful in coordinating and helping me navigate through this difficult time. Frankly, I dont know how other people can manage funeral preparation within a 4-5 day timeframe. So much to do and organize during a stressful and extremely emotional time. So glad we made the decision a few years back to work with Cheryl.
Best experience you can have during a very difficult time I recommend them to anyone who wants to wory with a caring and suppotive staff with an abundance of knowledgeBetina
I was very impressed on how everything was handled. Cheryl is totally awesome.
The comfort you feel with the process and the provider is so important. For me, it meant everything, along with what I could afford at the time.
The death of my husband has been a earth shattering experience. One comfort was that we had both decided to use Neptune Society when the end of life happened. There was no worry about how things would be handled after the hospital. It was easy to just sign papers and Neptune Society took care of everything. I made an appointment and received a time to come immediately. Kaylin Nixon was my arranger and things were easy after meeting with her. She offered condolence, compassion, and was patient with me. I was nervous and crying. I wasnt rushed, made to feel comfortable as she explained in detail what would occur, discussed options, family assistance available etc. When I returned to collect the remains, she expressed compassion again and I was most impressed with the assistance provided upon leaving. She carried the urn to my car and I chuckled as she secured my husband in the car seat.Everyone I encountered at the facility were respectful and courteous. Calls or text messages to check on me and offers of any assistance that I might need during these first weeks or months and encouraging words, and prayers were offered. This was an excellent decision to entrust Neptune Society to handle our end of life affairs.Lillie WyattThis was a great decision to tr
The staff was wonderful —- very compassionate, caring and efficient!
After losing my sister who had no pre-arranged needs, I saw firsthand the experience my niece went through trying to raise funds to cremate her mother. I did not want my children to have to go through that. Neptune Society makes it possible to make very low payments so you do not have to pay the full amount upfront. We travel across the US and into Canada and Mexico so knowing that we would be returned home if we passed while traveling was a big plus for us. The cost is very comparable and I highly recommend the Neptune Society
My family and I were extremely pleased with the wonderful way the Neptune Society team here in Las Vegas handled my wife’s recent cremation. They were all understanding, compassionate and thoroughly professional. In particular, I commend Jeff Reed and Kaylin Nixon for coordinating the arrangements quickly and efficiently.I have already made the pre-arrangements for them to manage my cremation when the time comes since I am confident in this team!Sincerely,David D’Braunstein
With my moms passing, it was so nice to not have to deal with all the other arrangements. Mom had pre-purchased her plan with Neptune Society. They have been wonderful in coordinating the process from accepting mom after death, communicating the status of cremation and transporting the remains to be buried with her husband at the Riverside National Cemetery in California. Thanks to all that they do.
Neptune Society, without prior arrangements, was used for my mother and grandmother at their deaths. I was satisfied with the ease of the service and price. I was shocked that the price had doubled over the past 12 years. That made me hesitate, but I trust your service and products and felt I could find no better. I had priced cremation services when I bought a vault earlier this year at a local cemetery. Not only was the price higher, but they insisted on pricey extras that I did not want.
Having arrangements made prior to a loved ones passing enabled me to get through the necessary steps moving forward.
Robyn was first class all the way, when given a question that she wasnt sure about she went back to her bosss office and spoke to her to get the proper response to my wifes question. Really enjoyed the time it took to set up my wife and mine final arrangements......would do it again and would most definitely recommend talking to Robyn Kelley.
I started communicating with Barbara via email as far back as November. She provided me with all the information I needed but since I lost my job and was waiting for my retirement pension, I was not yet ready to commit. But Barbara was patient, following up with me with emails and phonecalls. When I finally got notice of my pension, it was timely that she emailed me that same day. When I told my sister about it, my sister also got interested and bought for herself as well.
Having not made prearrangements, I called at night and was contacted locally immediately at which point I did not worry any more. Everything was handled perfectly. THANK YOU.
Tisha, Elizabeth and all the staff at Neptune Society Las Vegas were very helpful during this time of hardship, loss and grief. They showed tenderness and sympathy while handling all the important details like notifying Social Security, transporting, death certificates and other legal necessities that arent easy to do when your mind is cloudy with grief. I am so glad that my wife and I chose Neptune a few years ago. They are complete professionals in every way. The package price we paid was a bargain considering the services rendered.
Natisha and Elizabeth at the lake mead blvd office were so caring and compassionate though-out the whole process when my mom passed away. They made a difficult time a little bit easier for us with having everything taken care of for her cremation. Everyone in the office was so kind. My mom passed away in late November and they are still checking up on me to make sure I am ok and don’t need anything. I’m so happy we decided to choose Neptune Society.
Excellent service and knowledgeable staff. They made the process easy during our difficult time of loss.
The Neptune Society is a very professional place they are up front about how they handle your loved ones and they have kept us posted across the entire time. He passed away on January 23,2021 and we had decided to change mortuaries from Hites and they said we only had 2 weeks to decide then he would be moved to the county morgue, we then decided to call the Neptune Society who understood what we were dealing with and took charge and he was being transferred to their care which went smoothly we had until February 6th at which time we decided to have Neptune Society for our Cremation and he had to just wait a short time for us to have this done and she sent me a text and he Joseph R Anzalone will be back home by March 6th if I was Ready to go I would have them to take care of me as well !!!!
This is a very difficult time and the people at the Neptune Society helped me handle everything from start to finish. I felt very conformable with the everyone I talked with there. They reached out to me to check up on my emotional status, very nice to have people who care.
Natisha did a great job in explaining everything more than once to me.She was very easy to work with and I would use Neptune Society again without any hesitation.
I have had a few concerns, but they are kind people.Will we truly be taken care of upon our passing, or will they find an obligation for my family to complete for us.
The Neptune Society staff guided me through every step after the unexpected death of my husband. I’m grateful for their help in this trying time.
Your rep Mr. Gullian was very professional very pleasant & compassionate to meet with.
The staff (Cheryl and Kaylin) at Neptune Society were very thoughtful and helpful through every step of the process, and made a very distressful life situation much more bearable. I am so grateful for that and will recommend them in the future.
They took care of everything, just the way it should be!
The funeral director Edward Rodriquez was extremely helpful and compassionate with our needs. It is in these difficult times when kind and caring people can really make the difference. Thank you
After one week of my beloved best friend Bill passed, my mind cleared of the Schock of his passing and the fact that no one other than the hospital case clerk had contacted me, God (or Bill) inspired, The Neptune Society came to mind as we had spoken months earlier about Life, and HOW it was only one day at time! I googled Neptune, called them and the sound of a compassionate person said yes, Bill is here and so is your name. Were very sorry for your loss and will help you. Bill was the embodiment of the Budddha. His Bodchitta heart, mind and actions were always for the benefit of all sentient beings he served in over 42 years of AA service around the country. From Brooklyn to Beverly Hills and back and finally to Las Vegas for the last 5 years were he knew he live out his last days as he once told me. Bill once told me, to have a friend you first must be friend. Now with Neptune Societys help and support I fell when all complete and I receive his remains that i will be able to Honor him for the unconditional love he was given me, my family and all his friends back here in Brooklyn, N.Y. for our Beloved Brooklyn Bill A. Jackson. God Bless you, may you continue enjoy peace, love and serenity for all the good deeds and merits you accumulated through selfless service in A.A. I love and miss you dearly.Thank you Neptune Society for helping when it seemed no one else could. I let go and let God and thats what Bill always said to me.With Love,Jose Vera
How to put into words the service that was provided. Exceptional is the only word that comes to mind.Tisha has exceeded our expectations. The loss of my grandmother has been really hard. Tisha has made this process much easier. Understanding our pain and doing all she can to minimize it.Tisha, you are amazing! My family is forever grateful. May god bless you!With love,Beverly Reffners granddaughter
With the passing of my mother last month, Tisha was so helpful & did not pressure us into buying or doing anything above what we needed. She let us know our options only. She helped us make the process go very smoothly & as pain free as possible. I would recommend them to anyone. I will also be prepaying my own to save my kids the hassle. Thank you Tisha & Neptune Services!!!
Thank you, Sara. You helped my sister and myself in making arrangements for our brother who passed away August 19th. Your kindness and taking time with us to explain options was made a difficult situation much easier. We think you went beyond just doing your job to help us with directions to places we needed to find and helping us with other information we needed.God Bless you and the others in your offices whose friendliness and helpfulness is greatly appreciated by me and my family
I have recieved 3 surveys in the mail, addressed to my mom who left this life on October 16, 2018. My mom had no affiliation with them but now that shes gone they send surveys. I called and was told that there was no one person in charge for me to speak with but my moms name and address would be removed from the mailing list.Its Extremely insensitive for them to send this mail when my moms death is still heavy on my heart ! When I suggested they check death records before addressing an envelope I was informed that they have no way of doing that search - thats very hard to believe.I am very unimpressed !
Compassionate and capable. Straightforward service at (mostly) reasonable prices, especially compared to typical mortuaries.
Recently, I unexpectedly lost my brother and wasnt sure where to start with arrangements. My best friend referred me to Neptune Society and specifically Natisha DeGourville. She assisted my family and handled us with such compassion, and care that I didnt feel as stressed as anticipated. Its been over a month since my brother passed and I am still thanking God for allowing Natisha to be apart of one of the hardest times of my life. I cannot say thank you enough.... God Bless you
Neptune Society Las Vegas NV is great, and I want to thank Anita Walker at Neptune Society for all her great help with a problem that I had, she took care of the problem very professional.
It is nearly a year to the day since my mothers passing and who calls me today? A representative from the Neptune society asking since I needed services a year ago have I thought about my own mortality and would I care to make advance planning with them...all left on my voicemail.....are YOU KIDDING ME??? Nevermind I didnt even use your overpriced (IMO) service...now you call me one day from the day my mother died asking me that?? WOW is this even a marketing strategy that works? ..I am still speechless ... your callous and unfeeling attitude a year later make me so thankful I didnt end up using you... shame on you... Ambulance chasers have nothing on you guys...pity is I have heard good things in other parts of the country about your organization...so I will strive to give the benefit of the doubt and chalk it up to Vegas..
Wonderful service and assistance with cremation and internment at the Veterans Cemetery. Thank you.
He is an excellent person, he explains and listens carefully to your needs and financial possibilities.