John and Austin are a great team and did a wonderful job! If I could request people when I come in it would be them.
I like how they communicate to each other through the whole process. One of them telling goofy jokes keeping things light while they get stuff done. He even worked in Juke box facts from Pawn Stars which was funny because I drive a Juke. The crew works like a well oiled machine together and their owner should be proud. They kept track of time in and out making sure all the cars were getting the same quality attention.
They are so accommodating its ridiculous!!! I love this place. I work across the street at a driving school and they take such good care of me I couldnt recommend them more! Please go to them they are amazing!!!
The Jiffy Lube in Snohomish is the only one worth your time and money. If you need an oil change or any other service that they offer then this shop is definitely your place to go. The staff here work diligently and give you the best bang for your buck! Tia is a hard worker and very honest with what you are getting, the people here will not try to swindle you out of your money. This place has a wonderful management team and always does everything 100%. I wouldnt go anywhere else.
This jiffy lube is the best I’ve ever been too. All the employees are very knowledgeable and treat there customers with much respect. The prices is very reasonable especially with how well I was treated. Thanks ladies and gentleman. Will be back when the time comes.
Great crew, professional. Quick, thorough, and quality service provided.
Quick, professional, and non judgemental! Great crew!
Kinda spendy, good service
Great service, customer friendly, helpful, knowledgeable. I always have a good experience with Jiffy Lube.
I went in for a simple oil change they were respectful honest and straight forward
Great staff, very knowledgeable and my oil change was quick. My car runs better too!
Great service and reliable team who always tops off my wrx thanks
Received top shelf service and professionalism from this location.
This has been a great one for me. I am always on the go and they have 3 bays to speed you along. Great team there, explaining everything as they went on.
Tia was very polite and very professional. Excellent customer service.
Good experience fairly quick nice people
If you are a person of color dont take you care to Snohomish. They are not able to hide the white rage and they will sabotage your car just as the did mine.
Awesome crew here. this is the only one ill go to. worth the commute from gold bar. by far the most trust worthy jiffy lube that I have ever gone to. Jaden is killing it. keep it up man.
They are fast, professional, and not to bad on price. I would recommend if you need your car serviced.
Fast, clean, you get to sit in your car while they do the service now. Nice and polite staff .
A few days ago I pulled in with my Subaru. A gentleman by the name of Jaden greeted me, and walked me through what they were going to be doing to my vehicle to the best of my understanding, gave me a quote and went in depth with prices, and even went above and beyond showing true leadership by working with his fellow employees that are in working terms “under him”. I highly suggest visiting this location specifically for Jadens knowledge and hard workmanship, whether you’re local or a few miles out of the way. It’s worth your trip and time, he will make sure the job gets done quick, clean and professionally.
Very efficient crew so I was entertained watching them while I waited in my car. Good service..but next time I will buy my own air filter and put it in. Save myself the additional cost.
This team was so friendly, respectful and efficient.
The service was great. I was a little shocked at the prices. An oil change and air filter were over $110.
Excellent people and service. Tia is always Awesome.
Unlike a few of the dealerships i have gone to, this Jiffy Lube has got it right. With a very nice, yet professional staff they manage to get things done quickly and always leave me satisfied with my choice for where to get these services done to my vehicle.
Fantastic service and following all covid protocols. Friendly people! Will absolutely go again!
Took my mustang in to get oil change and some other things done... they were awesome as usual got me taken care of quickly and professionally with smiles and thank yous! If you dont go see them... like Video Only... Youll be sorry!
This is the second or third time I have brought my vehicle to Jiffy Lube in Snohomish. Upon arriving, I was greeted promptly by a very kind and respectful staff member. They took care of my oil change quickly, were not pushy about extra services and the person working with me was kind, attentive and knowledgeable. I will definitely be returning here for oil changes in the future.
Great people, know their jobs.
Professional Services. Friendly, Fast and Nice to have clean oil. Good Job 👍
Jaden and tanner were amazing! The best techs around. I drive out of my way to go here! I use this shop for my fleet of cars; above and beyond is My review.
They were very clean, fast, and went beyond the normal duties. Tia was great at explaining all that needed to be done and recommended things that needed looked at. I even received a coupon for the service done. They even cleaned my car, which has never happened before. Definitely recommend this place.
Fast service! Took less than an hour to get my car done, even with two people in line ahead of me. Employees are friendly and knowledgeable. When I had questions about my engine, they showed me on my car where everything was. They even vacuumed my car’s floors after the oil change!
The guys did a great job as always.Thank you for the awesome service.
The staff was dealing with their drama and not customers, I waited for a half hour and then left
They changed my headlights and running lights.
Had a very enjoyable experience. The only two employees there were both very professional and had a great attitude.
The Snohomish, WA Jiffy lube is a good place. Thank you for fixing the car up for the road trip.
Know what you need since they will offer extras. If you want it or not it is up to you. I personally believe in quality parts as well as oil. Took little longer than I thought it will. But still good pricing and service.
Very helpful, friendly, checked air and top off fluids for free, felt safe. great experience.
Brought my car in with a dragging plastic shield. The guys here installed a whole new set of undercarriage clips for free in less than 15 minutes. Super nice, ready to tackle an unusual problem. I will definitely be coming back for future sevice.
Clean,Quality service was awesome.People were polite, quick and easy. Also a nice clean car.
I love Jiffy Lube in Snohomish, WA. As a business owner I always look for employees that have exceptional customer service and excellent people skills. All the emoyees are great but Tia is a standout. If I could transport her onto my team, I would do it in a ❤beat!
The general manager Jaden was extremely professional and helpful. It was quick and easy as i was in and out in 15. Keep up the great work!
The staff here cares about their customers and love this work. Most impressive!
Exceptional, knowledgeable and professional service, will definitely return here for my next service.
They will make a recommendation if something else is needed, but are not pushy or trying to up sell.
They completed my oil change in about 20 minutes. They explained everything to me. Were clean and efficient. Will be back. VERY impressed.
I had my oil change today but something that happened made me want to write a review. The employees did a good job. They were quick, courteous etc. But after they vacuumed my floors, loose change that had fallen on the floor since the last time I vacuumed my floors they put on the passenger seat. They could have taken the change and I wouldnt know anything about it. But the young adults that work here do a good job and are honest. It may be a little thing, but it shows the quality of these employees. Good job to whomever hired them.
Very fast, very professional people working at the Snohomish location. Very friendly staff, kept me informed on any issues, overall a great experience!
Great customer service. Didnt push anything on us that wasnt needed. Jacob R was great with including everything I needed. Told me about my oil leaks and even what it would take to fix them. Thank you guys.
Super friendly, gave me a coupon that I lost anyway. Explained everything they did. Im not a car person. At all. But they make me feel comfortable and relaxed. They were very gentle with my car, and thats important. Im someone who names things, and I named my car. They didnt judge at all, and instead of addressing it as your car they called it by its name, which just adds a little extra something special.
Took care of everything I needed and were friendly and professional!
I highly recommend the Snohomish Jiffy Lube. I stopped by on my way home from work and within just a few minutes they changed my oil, rotated my tires, checked my air filter, detailed the inside of my car. I was on my way in 30 minutes! The staff was friendly, knowledgable and worked great together as a team! Ill be back!!!
Young people who are well trained. Very impressed!!
I have been to Jiffy Lube many times and always satisfied. This time however I noticed something strange under my truck when I got home. The front rubber engine protector was hanging down. Now I did not assume that this happened at Jiffy Lube but I did go back to show them. Jaden, the General Manager, said, No problem well fix it. So he pulled my truck in and went underneath are re-secured the rubber piece. Maybe it had been like that for a while, not sure. But Jaden happily took care of it. Seems like excellent customer service at Jiffy Lube is certainly a priority.
I was pleasantly surprised at the low cost of just an oil change! They also vacuumed the front seats and added air to my front tire (TPMS went off on my way-known slow leak). I was first in line and my wait was 15min.The coffee was good and welcome as it was 26° outside! Despite the cold weather, the lobby was comfortable.Kind of out of the way, this location is nice bc there arent long lines. The staff was very friendly and helpful and I left happy, especially when I ascended the hill where I live with aplomb rather than lag!Definitely be back!
Curtis Woods is awesome, I used to work in the industry so I can always tell when someone really cares. Curtis and his techs treat every car like it was their own mothers and work diligently to ensure everyone gets offered the services they need. When declined they never push or pry, great customer service!
More expensive and they do less. They no longer vacuum interior of vehicle or wash exterior windows.
I bring the Cablecom vehicles here regularly, they are always polite and fast. Store is always clean. The closing lower bay tech is awesome.
They were great, professional and very good
If you want your cas treated properly, the Jiffy Lube in Snohomish is the place to go.
Awesome people
I have been going to your Snohomish Jiffy Lube for many years. After today I will NEVER go back. Went in for an oil change out of the oil I usually use. Offer a tire rotation. But cant do that lift is broken. There is an oil leak but due to the car being wet cant tell where the leak is comming from. Was told I need a couple belts replaced but he dint have experience doing belts. There were 5 employees there and I was the only customer. Your Customer service is completely ridiculous.
They were efficient, professional and not trying to push anything else.
The guys at Jiffy lube were very helpful and courteous. They worked hard to hard to help me! Thank you!
Professional Service, walk away with confidence.
Professional and thorough service from Jaden and crew. Thank you!
The company I work for has fleet service with Jiffy Lube. Since I live locally I use Snohomish store. This store is far and away the best I’ve ever used. Fast and friendly. Recommended to wife and she has similar opinion.
Fast safe service very nice friendly staff
Convenient location and Tia does great work caring for customers.
Kevin and the team at Snohomish Jiffy Lube were informative, thorough and fast! I appreciate their attention to details. Its exactly what Ive come to expect from the team at Jiffy Lube!
I have been doing oil changes for a couple of years at this location. I recently had it done before a road trip. (About 130.00) I asked that they look into an oil drip that I just started to notice.when my car was done, it was not mentioned. When I asked about it I found that the person taking the order forgot to tell the technician so it was not addressed. Ok, one mistake.On my trip I started getting a message on my screen Oil Change Required I realized that they forgot to reset the car warning. Mistake 2. I returned with my car (45 minute round trip) to have it reset. When I pulled it I spoke to a technician who said he would reset it. A worker named Curtis (same one that forgot to pass on about my oil drip) came up to get information from my car. The tech. helping me told him that Im not here for an oil change, that the forgot to reset my oil change warning. Curtis said it was no problem. I thought, of course its a problem. No concern about the mistakes. I told him that to return to fix this is inconvenient. He replied, no, its not a problem for me and walked away. What a bad attitude. I thought the management should know how this rude guy, Curtis treats customers with disrespect. Mistake #3 was the worst. I asked the tech. who the manager is to make a complaint. He said Curtis is the manager. Only recourse is a poor review and not bringing my business here again.
Great people.
Usually this place is great. However. This last time I went for an oil change they didnt vacuum, wash my windows, or fill up my washer fluid. 😡
Technician was honest and forthright about the cost of the oil change service. He did try to up-sell me on a couple of items, but understood I wasnt interested. I was hoping they could replace a headlight, but werent able to because it involved removing a few bolts. I went home and watched a video that showed me how to change it in about 10 mins. Saved $30.
Been going there for 15 years. Always fast and friendly as well as competent.
Friendly people. Unfortunately with so the new procedures the process takes much longer than it used to though.
Decent service and professional..Been going to Snohomish Jiffy Lube for over 10 years. They may find a tail light out or something but when I tell them I take care of stuff like that they dont pressure you to get it done. I would recommend them without question.
I received fantastic service from Tia and the crew at this jiffy lube. Highly recommend.
$70 for a oil change on a 4 cylinder car. Completely ripped off my daughter. No thanks. Do not recommend.
The staff was polite, efficient, and knowledgeable.
Amazing crew. Feels like one big family.
Fast service, friendly and lots of discounts!
First time I went and it was a little busy and I was beginning to lament waiting so long and then they called me up and had already inspected the car and had all the necessary recommendations as well as my dirty cabin air filter. They did a great job were very courteous and I will be going back again.
Fast, efficient, friendly and amazing service. Thank you Jaden for running a great ship!
I have went to a valvoline in the past and not been happy. So I tried out this jiffy lube. They went so far beyond what I had seen in the past. Checked everything and offered suggestions without pressure. Even Fixed a brake light. I will 100% go back! Thanks jiffy lube!
Great service always in and out very quickly!
Arrived mid morning on a Monday. Team got to work quickly. No upselling or gimmicks, just straight forward “What can we do for you?” and to work they went.
Great customer service ! Great location time efficient
Great job quick and friendly
Have been a customer here for many years, taken all of our vehicles here for oil changes, transmission fluid changes, filters. Today was our last visit. When we arrived, they were just finishing one, car, starting in on another, and we would be next. So we told them we were going for a walk and would be back in a half hour or so. We returned 30-40 minutes later, and the hood was down on our vehicle, 3 technicians were working on a car that had come in after we had left, the third bay was empty, so I assumed out car was done and walked straight to the register to pay. The guy who checked me in asked if he could help me. I gave him my name and vehicle info and he looked at me like he was confused, I pointed to the car and said I assume its done? He said that they had mistakenly started on another car and that they hadnt even started mine! fine, stuff happens, right? he apologized, went out to get the guys to work on it and when he came back I expected at the very least a discount or coupon for the next visit. Nope, he came in to try to upsell me. Told him I would never spend another cent in that place after today. Go to check out when they are done, full price oil change. Glad there are other options in town to get an oil change these folks have no concept of customer service.
I take my work van there every time it need maintenance. They are very quick and reliable. Most of the time there is no wait to get your vehicle in the there shop.
I dread getting any maintenance done on my car, but the staff here actually made getting my oil changed a pleasant experience. They were super friendly and professional, quick, and honest.