Tim Zrelak and his team were outstanding. At a time like this you need easy and you need guidance, Tim and his team provided all of that. In our time of mourning Tim and his team were a shining light. Thank you

Palm Cheyenne Mortuary was so wonderful to me and my family. They were so accommodating to my needs with my husbands services. They were very helpful in explaining what services they had. Michael Peters, Armina Lockett and their staff were so compassionate. I would highly recommend them to anyone that is looking for a Mortuary. Thank you all so very much from the bottom of my heart.

Palm Memorial has some of the nicest people that you can imagine working for them. The woman at the front desk and Michael were just amazing. They made this experience which was so upsetting to us they put us at ease they guided us through the procedures they did not try to oversell us at all we explained what we wanted and they went from there they were very kind and considerate and we are definitely going to use them again. When we went to pick up our loved one from Palm Memorial we also met the head manager and he was amazing he was very friendly he explained everything to us he got all of our paperwork together what we were going to need and he was so kind and so considerate this is an amazing funeral home.

Every detail from start to finish was handled with patience and expediency. If you send a text to Tim you will hear back from him immediately. They will always pick up the phone if you need to speak to someone. They will work tirelessly until you are completely satisfied. You will leave feeling like family.

Palm Cheyenne Mortuary was extremely helpful and empathetic following the death of my aunt. They did a fantastic job explaining all the options we had regarding her funeral services, and were easily accessible if we had any questions.

We had a service for Peggy Reed at Palm Mortuary on W. Cheyenne on May 7th. We were always treated with dignity and respect from day one. Michael Peters was the nicest man and very helpful. The two young ladies who assisted in the service Jazmine and Hayley were heaven sent. They thought of everything and were there for us at all times. Very nice.

Everyone at the Palms Mortuary was very helpful,kind, and understanding with the turmoil, I was experiencing with the loss of my wife in the middle of the night. After the arrangements were made, everyone including the receptionist made all transactions painless and immediately.

David, Michael, and the entire staff did a great job with all the arrangements. It took a lot of pressure off the family knowing we were in good hands.Thank you again, Brian Ingram

Would highly recommend Palm Mortuary on Cheyenne. Kayla is very compassionate and highly professional. She made all the arrangements for a military burial for my father and helped us through the approval process. When you are dealing with the death of a loved one, its so comforting to know that they are there to help and take care of things for you.

They really treat you like family and provide you with comfort and peace during the loss of your loved one. I am grateful to Michael Peters and the entire staff for helping me through this difficult period of my life.

My fathers memorial was absolutely beautiful! Tim assisted with my fathers arrangements, exceeded my expectations!

Palm Mortuary on Cheyenne did a great Job after my Mothers passing. She was to be interred at a California cemetery & Palm handled everything to make it happen. I highly recommend funeral director Michael Peters he took charge & spend over 3.5 hours the day after my Mother passed to complete the planning. Michael also called the CA cemetery & set up those dates transfer permits etc. We were able to save money ordering a casket off Costco & having it shipped directly to Palm Cheyenne no problem whatsoever.I highly recommend Palm Mortuary Cheyenne!

Everything and every one did an excellent job and were very concerned and caring.

Thank you so much for all your help and for make it easy to get thru a most difficult time. We appreciated the kindness & understanding given to us .The AVENDANO FAMILY

Kayla and Dale were extremely nice, compassionate and caring. We would highly recommend their services. They are very professional. Thank you for everything. Sincerely, Shelbi & Vicky.

Palm took great care of our family. Truly compassionate and thoughtful staff.Over the years I have had to work with their staff on large funerals for fallen officers and others members of the community who had large ceremonies and every time they where and continue to be consummate professionals.Thank you for all you did for our loved one on their final earthly trip.

On the sad occasion of the death of a loved one, it is so important to find a mortuary with professionals who you can trust, are kind and understanding and who help you to take care of correspondence and important matters regarding the death of a loved one.I entrusted the care of my deceased loved one to Palm Mortuary and Cremation on Cheyenne in Las Vegas Nevada. From the start I felt we were in competent hands through an introduction to Jackie who helped me understand the various choices to be made regarding my loved one and Tim Zrelak who prepared relevant papers and offered options for honoring the deceased. Thank you so much for your attention snd loving care. Blessings to you for doing God’s service.

Staff(TIM, FUNERAL DITECTOR) did an outstanding job in making sure all issues were addressed and covered. Would definitely use Palm, Cheyenne again if someone of Tims caliber was in charge.

Our family is so grateful for Palm Cheyenne Mortuary.My initial call was to Michael Peters. Just talking to him was very reassuring that everything was going to be taken care of in a respectful, high quality way. And it was. Everything to the last detail was handled superbly. Even the dessert display at the reception was so outstanding that the people commented on how amazing it was. Michael went above and beyond with scanning pictures for the video and inserting the obituary on their website so it was perfect just the way we wanted it. Natasha and Jorge were always so kind and respectful in handling the transport of flowers and the casket. We couldn’t have asked for a better experience all in honor of my dad. A special thank you to all of you for honoring our father and making this a beautiful experience for our entire family.

My time with palm mortuary was very good. They answered all my questions and had all the services I needed even though I was 2500 miles away. Michael Peters was very cordial and understanding.

The day after my mom passed away in hospice, my husband and I met with Tim at Palm Cheyenne to start the process of having her body transported out of state for her funeral. I had no prior experience in dealing with these matters. Tim was wonderful to work with! He answered all of our questions and shared details about how everything would work. He was extremely professional and compassionate. He offered options but didn’t attempt to do a “hard sell”. I appreciated that during this difficult time. He put my mind at ease that things were going to move in a sequential and timely fashion. I was extremely pleased with his expertise and knowledge. Tim is a real asset to Palm Cheyenne. The other employees we encountered there were helpful and courteous. Very pleased with the experience.

I want to thank Michael Peters and all the other staff who helped me navigate my way thru my husband’s passing. They are so compassionate and understanding and I really appreciate everything Palm did. Thank you all.

This review is so overdue and my apologies to the management and staff for the delay. One year ago yesterday my mom passed away and we used Palm Mortuary on Cheyenne. We had used Palm services for my dad 28 years ago and my brother 6 years ago. I cannot say enough about the team at Palm on Cheyenne. Tim Zrelak was our arranger and I cannot say enough about the compassion, empathy, kindness and professionalism he provided during this incredibly difficult time. From the moment we walked in, we were provided with exceptional service which continued through finalizing the arrangements, the service and even follow up information with memorial events. We never once felt any pressure in making decisions as to what services to purchase and Tim walked us through every decision with patience and empathy. David the manager was so helpful when he reviewed all of the final paperwork and how to notify credit bureaus, social security and all of those things we never think of and if we needed anything to contact him or his staff. Our family felt cared for through the entire process. The service was so beautiful my mom would have absolutely loved it. We cant thank Arthur and Derrel enough for their support guiding us at the church and then the cemetery. No one ever wants to go through this process, but it is inevitable that we will many times trough our life. I highly recommend the team at Palm on Cheyenne and am so grateful for all of their kindness, compassion, empathy and support through this incredibly difficult time.

The staff at the Palm Cheyenne Mortuary was very professional, caring and provided excellent service to our family. My sister’s death was sudden; Tim and his associates handled the cremation documents and arrangements plus provided compassionate guidance to help us during our bereavement. My mother and father appreciate the help and kindness from Tim and the Palm Cheyenne Mortuary. Our family highly recommends Palm Cheyenne Mortuary when considering funeral services.

Kind, Considerate and Professional!My thanks to Ivonne for making the process seamless.A VERY SPECIAL heartfelt Thank You to David, the manager, for TRULY going above and beyond with me. He put my heart and soul at peace with His final act of pure kindness and understanding. ❤️Mrs. Roy Jean Hubert

Wonderful staff. So caring efficient & heartfelt...Cant say enough. Everything just fell into place. Yvonne was very helpful & had answers for every question. Mike made the service come together without any stress his words left with everyone. I work for the school district & my friends from there were really impressed how organized everything was. My Mom was 99 yrs old so she waited a long time to have such a beautiful celebration f life. Thank you Yvonne Mike & everyone @ Palm Mortuary on Cheyenne

Kind and very professional in a very trying time. Thank you for taking care of my Mom.

Palm was very helpful during our time of grief, very friendly and helpful staff

I attended the funeral of my fiancees mother Elizabeth Ward, in mid Sept 2019, At Palms Mortuary. They took care of my moms arrangements 12 years previous and did an outstanding job, so I was thrilled that my fiancee had also decided to use Palms for her mother. Tim and his staff were so kind, considerate and compassionate. They made the ever difficult logistics easy so instead of worrying about funeral arrangements, we could actually relax and take time to mourn. They beautified Elizabeths face that made her look radiant.. They did everything that the family wanted done. They are penultimate professionals who actually care. I and my fiancees family will continue to do business with them. Thank you Tim for making a very hard day significantly easier! Keep up the wonderful work you do!

It was a very good experience for my family as we were dealing with the loss of my mother. The staff was very professional, respectful and caring. I think they did a wonderful job with my mom as she looked peaceful and 10 years younger.

A person is obviously not in ideal circumstances or the best of spirits, typically, when they find themselves doing business with a mortuary. With that said, I have nothing but praise for Palm Mortuary. They struck just the right balance of professionalism and compassion, were efficient, thorough, honest, patient and polite, and everything that they explained in terms of what would happen next and when, did happen accordingly. If and when I ever in need of mortuary services again I would look no further than Palm Mortuary. Furthermore; no one ever tried to up-sell us in any way—gouge for more profit—and they even offer a free, 24/7 grievance hotline for clients for a time (I can’t recall the duration but will update review with that info) after the death of the loved one.

The occasion of my dear husband’s transition was the second time I interacted with Palm Cheyenne Mortuary. I continue to be impressed by their warmth and compassion, which was greatly appreciated. Their guidance made a most difficult time bearable. I will visit them in the future to make arrangements for myself.

The staff was very professional and thorough.

Everything was wonderful and could not have gone more smoothly. From start to finish, the staff was amazing. I hope we don’t need to plan a funeral anytime soon but we would definitely use this palm location again.

Julie was awesome! She knew the product and was very patient and thorough.

Palm Mortuary should give lessons to other businesses on how to treat people, especially when mourning a loved one! Tim was especially professional and understanding and helped ease some of the hurt and pain one experiences at such a difficult time. Thank you, Tim, for your patience and input! I will always remember the kindness and sensitivity my son and I experienced at Palm Mortuary. Many, many thanks.

My father passed away while I was away on vacation & the wonderful people helped my mother take care of things until I could get home. They were so kind & caring & made this very difficult time just a little easier.

The compassion shown to our family exceeded our expectations. We are grateful for everything they did for us.

I have used Palm 3 times already in my lifetime and every time, they have made each experience as easy as possible in the circumstances. They call when they say they will call and the services they provide are just beautiful.

They were friendly and helpful. Offering products based on need. Good all the way.

My Family and I could not have been more pleased with every aspect of the services and help that we received. Tim Zrelak was so helpful and kind in helping us through this difficult time. Everyone that we met through out the entire process was so kind and helpful. I was also very impressed as to the help with many details that I was not expecting. They truly provided us with exceptional care and service. Thank you so much to all of the staff at the Palm Mortuary on Cheyenne.

Ive used Palm for services for both my Father and Mother. I am very very happy with every part of their services. They took care of everything and even suggested things I hadnt thought about. Their followup and follow thru was perfect. They were very easy to work with at this difficult time. This second time we worked with Paola S who was as helpful and knowledgeable as they come.

I attended a seminar about Funeral Customs and Rituals that was led by David Holt. I was not sure what to expect coming into the seminar. That notwithstanding, I was pleasantly surprised at the thorough presentation and attention to detail that David went into with the various religious and cultural backgrounds. This course helped me to understand the diverse ways other cultures embrace death and even explained some of the things in my own culture that I have just accepted but never knew why we did that. Thank you Dignity Memorial Group and Palm Cheyenne, and thank you David, for the learning opportunity.

I could not ask for a better place to say my last fairwell to my mom. My experience could not have been any more caring, patient, and with utmost dignity and respect. I would express to all inquiring to seek their services before the time is needed or at the time they are needed. Thank you agian, Kim Casey

Timothy was fantastic, thank you for making it much easier in our time of need.

Great people. They are the best in the business im sure. I have dealt with other funeral homes 🏡 in Las Vegas over the years, assisting friends and family members in their time of need. These people at Palm made it all come together the best way they could for us. We lost our beloved son. He was taken from this world too soon 💧 we will miss him every day for the rest of our lives. RIP Jeffrey Michael Appel

The atmosphere at Palm was friendly and welcoming. We were greeted, offered some water, and made comfortable until our appointment.We met with Mary M. to ask all the questions and get the information we needed to plan for our day of departure. Mary was so friendly and real--spoke from her heart. She explained the different plans available and all the options for us. We were given time to think about what we wanted to have set up and at no time did we feel pressured into making any decisions. After finalizing our plans we walked out feeling like a burden had been lifted--for both us and our children.God is so good. His plan for us to meet with Mary was a divine appointment that gave us peace and assurance that all will be ok.

Tim did a good job set things up. Jeff did an excellent job with the viewing, service and was very helpful with the burial .

Amazing ceremony, great service. Definitely went the extra mile!

Tim and the rest of the staff were kind, compassionate and incredibly helpful. Made the process so easy.

I was totally impressed with Mary McElhattan. She was very thorough. At no time did my wife and I feel rushed or manipulated into purchasing a prearranged funeral. She gave us numerous options. We felt that she was very sincere and cared about our needs instead trying to sell a product. We left and woke up the next day with no regrets about our decision. We were treated most professionally and with respect for what we had to say and desired. We truly felt the care and concern Mary McElhattan has for people

Very kind and helpful during a most difficult time- thank you for being so professional and yet also approachable and friendly.

Enjoyed your staff,very helpful with all the arrangements,thank you for all you did for us during our time of sorrow

The Maday family would like to thank staff at Palm Cheyenne Mortuary for their service at the time of Richards passing. We would especially like to thank Tim Zrelak, Funeral Arranger, for his compassion during this difficult time. His attention to detail was excellent and he answered all of our questions.Sincerely,The Maday Family

Tim made difficult decisions easy. He was very kind.

In our time of grief, they just couldnt have been any better and understanding.

About time