It was our first time in Maui and having the flexibility to go from A to B was a must. Paul was phenomenal since the first time we spoke, he was transparent with the information and price. The Toyota Corolla was awesome, AC cold as can be and no issues at all in our 12 day booking. We got to explore Maui in full comfort. He even accommodated a car seat for our daughter! Definitely recommend booking with him, we sure will when we come back to Maui. Thanks Paul! 😊
Excellent customer service & great cars at terrific prices. Went to Maui for the first time & was shocked by the price of rental cars. Found this great little company through a YouTube video reviewing car rental in Maui. If you’re looking for a reliable car & aren’t worried about it being the latest model this is the company to go with. I paid half of what I was being quoted by Hertz, Avis, etc. the car was clean, reliable & worked perfectly. Easier than dealing w/ the big companies too. Less waiting around, just picked up the car from the spot they told me the car would be at & I was off. Return was a simple as parking in the public lot.
Absolute best experience with this company! Staff is so hospitable, easy communication, and hassle free. Skip the mainstream rental car companies and help out a local business. The rates are insanely cheap. The cars are older, but clean, and will get you from point A to point B. They have been “islandfied” so they easily stand up to the terrain. They drop the car off at the airport for you to pick up and you drop it right back off at airport parking when you leave. Have nothing but positive things to say about this company. Mahalo. 🌺
Dont even think about using anyone else! Paul made the entire rental car process smooth and very easy. Like others mentioned I was frantically calling around to all the rental companies and they were either priced WAY too high or didnt have anything available. When I called Maui Cruisers (about to give up on my search for an affordable car) Paul answered and was very helpful in getting my family and I into a great car for our 12 night vacation. Even included a booster seat for my daughter at NO additional charge, unlike the other companies. I was a little nervous at first with it being an older vehicle, but it was obviously very well taken care of. The car was very clean when we picked it up and ran great even with the AC blaring. The best part was the pickup and drop off process. After being on the airplane for 7 hours and finally reaching paradise the last thing you want to do is go stand in line at some stuffy overpriced car rental building with two screaming children and a very irritated husband. With Paul, we landed, turned on my phone, and there was a text message with pictures of our vehicle and where it was parked in the parking lot right outside of baggage claim. NO LINES! Drop off was just as easy! Now if you would rather spend your vacation money on a newer overpriced car, thats your call, but if you would rather use your hard earned money on making memories in paradise then Paul with Maui Cruisers is the way to go. This little gem helped my family and I have the most amazing and memorable vacation! Thank you Paul!
Paul was super cool to work with on getting a rental car in Maui. He truly has the Aloha spirit. We were able to book a car with breeze and he is very responsive. He gave us the proper instructions on getting the car and we didnt have a problem with the car during our stay. We took it on our journey on the road to Hana and even went up to Haleakala summit. Thanks, Paul for a reliable car.
Wow -- just about five stars from tons of people! Well deserved. Weve rented cars from Paul many times over the years, and its always been a happy experience. Reliable cars, not pretty (my preference), great customer service. When we dropped the car at the airport my son pulled too hard on the door handle and it broke. Sent a pic to Paul and he cheerfully replied that things happen and hed fix it. During pandemic high-price times Paul got me a better price than any of the major rental outfits (why the heck was I checking them?). Always a smooth experience. Mahalo, Paul!
The entire experience was great from start to finish. Paul is a little old school, but he was the only company that had a rental car available at a reasonable price. I called nearly every car rental place on Maui and they were either out of rental cars or priced $1,000 or more for 6 days. I called Maui Cruisers and Paul immediately told me he had a car available and at half the price of all the other companies. The process from pick up to drop off was super easy, and the next time we return to Maui we will surely be using Maui Cruisers again!
Paul and Maui Cruisers was perfect for our adventures in Maui. Communicative, jovial and accommodating, Paul made it all work! As promised, Paul had a car waiting for us at the airport and we could just drive away. After encountering an issue with the cigarette lighter (remember to bring an old school car phone charger!) Paul rolled through and swapped cars with us so we could have power to navigate around the island. As long as you are not expecting a luxury ride, Maui Cruisers offers accessible vehicles that will work perfectly for your around-Maui travels.
Wonderful experience from start to finish. Paul was excellent with communicating and very upfront about the price. He even had booster seats waiting for us in the car so we didnt need to bring them on the plane. Car was older, but reliable. I will be using Maui Cruisers for any future vacations!
Paul is great! I’ve gotten cars from Maui Cruisers for years. They make for a beyond simple process. Pick up and drop off is a snap! The price is right too. I highly recommend if you are looking for an affordable car when on the island from a reliable company!
Paul was beyond helpful! I was concerned when all the big rental companies were either sold out or seemed overpriced. I found Maui Cruisers, and Paul was able to get us a rental for half the price of what the other rental companies were advertising. The car was older but ran perfectly fine and was great for what we needed. The whole process of getting and returning the car couldn’t have been easier. I would definitely book with him again!
Really amazing customer service. Great prices and great quality. My rental was extremely dependable and had great A/C (huge plus in Hawaii). The car was very clean and so easy to pick up. I am now going to exclusively rent from here whenever I am on Maui. 10/10 recommend.
So impressive to have real personal experience nowadays. Paul is always on top of his game and it really feels like having a friend on the island. Wonderful experience all around. If you are traveling to relax and enjoy aloha Maui cruisers is the way to go. An absolute aloha experience. Thank you so much Paul! Many Mahalos...
Paul is the man! He went above and beyond with every aspect of the rental car experience. He truly embodies the culture that I love so much about Maui. Not only did he give us a great deal but he also let us extend our rental period with zero issues because we wanted to see more of the island. I would only recommend Paul and his awesome business to anyone looking for a car rental when visiting Maui. Thanks again Paul!!
So thankful to Paul at Maui Cruisers for getting us a car at a decent price during this crazy car rental shortage. My family was able to explore everything the island has to offer and do our own thing with our gas efficient Toyota Corolla. Paul explained the simple pick up and drop off process from the beginning and everything went smoothly.
I just want to say how much I just love Paul lol. Finally a place the believes in true customer satisfaction. I read reviews before going with Maui Cruisers, so I was already prepared for the not new car lol. 3 things for sure hands down that beast of a Corolla got us all over that beautiful island. It did it with cold air and was spotless. Best choice we could have made, because we blended in with the locals lol. Make sure to ask Paul for his secret to come down from the summit hahaha. Thanks again Paul you have customers whenever we come to the island!
The easiest, friendliest way to go about your trip on Maui. Sweet rides and awesome staff. We couldn’t be happier with our experience. Shout out to Paul for all the good aloha energy, it was the cherry on top
Wow. Just wow. Paul is a true and honest human being. He genuinely wants his customers to be happy and have a great Hawaiian vacation. Paul was able to get me a car when I didn’t think anyone could. Yes the car is a bit old, but man that puppy gets up! Great AC, and drives beautifully. The process is a little nerve wracking considering all the fraud nowadays but trust Paul’s process and you will be taken care of. Please rent you car here. Thank you Paul!
I am SO happy I found Maui Cruisers after doing some searching for local car rentals companies in Maui. The prices from the big rental companies like Avis and Hertz were outrageous. After some searching and reading the Google reviews, I reached out to Paul for a rental and I am so glad I did. Paul is exactly as the other reviews describe. He is on top of communicating with you, keeping you informed (and laughing) and he will have your back! Our Toyota Corolla rental was exactly where Paul said it would be upon landing at OGG. It ran great with great AC and for half the price of the other huge rental companies, plus it made us fit in with the locals. We were able to see what felt like the entire island because of this rental car - it really made our trip and without it, we would not have been able to see all of the Road to Hana, Iao Valley, Haleakala, etc. I uploaded a few photos of the amazing places our Toyota was able to take us to see. If we ever get to return, we will certainly reach out to Paul and will be referring all of our friends and family thinking of traveling to Maui to him.If you are feeling hesitant to try a smaller company without all of the fancy online booking agreements and paperwork, etc. - dont. Just give Paul and Maui Cruisers a try and you wont be disappointed!
Paul was amazing in accommodating us with a reliable Toyota corolla for our trip! It seemed too good to be true as he was so welcoming and his prices were more affordable compared to other companies. A/C worked great, interior was neat and clean, and a big trunk for all the beach gear! Will definitely use his company again for our next trip! Mahalo Paul
Paul was fantastic start to finish! Could not get a rental van anywhere else and Paul helped us out greatly! We will definitely be return customers in the future. Thanks again Paul for all your help and hospitality!
Paul (the owner) is a great guy and really came through with providing my wife and I a car at a solid rate when none of the car rental agencies in Maui were providing anything within reason. Picking and dropping off the car at the airport was very easy and convenient, and the Corolla drove great the entire week without issues. Paul was also easy to contact over phone call or text.
Can’t say enough about Paul! As many of you may have already noticed prices of rentals in Maui are outrageous and cars are extremely hard to come by at this particular time. Paul had our back right from the start. He is honest, affordable, friendly, loves his Island and cares about his customers. We rented an older Toyota Corolla. It was clean, got us everywhere we wanted to go and got great gas mileage. We saved money in many ways! Paul was very easy to get in touch with and responds to texts quickly. Every aspect of renting, from payment to pick up and drop off was easy and without mistakes or misunderstandings.The only thing that would have made the experience better is if we could have met Paul and shook his hand and told him thank you in person! I think we would have ended up talking to him and hanging out with him our whole vacation though.😂 Thank you again Paul for being so kind and helpful.
Easiest car rental experience we’ve had yet! Paul was great and easy to work with. We forgot our car seats for our toddlers and he was quick to help. We will be returning customers.
Rented a car and had a great experience. Easy to pick the car up and drop off. Paul is great to work with as well. The car is a little older but got us to where we needed to go with no problems. Would definitely rent through them again.
Paul with Maui Cruisers made the car rental process easy and saved us hundreds of dollars. If you are okay with an older looking car that runs great with great AC for half or quarter of the price of the big guys, this is the place for you! Great communication, seamless process picking it up directly at the airport parking lot and leaving it in the same lot made it so convenient with no wasted time on our vacation. We drove all over the entire island with no problems at all. Highly recommend and I will definitely rent from Paul in the future.
Where do I start, we just got back from Maui a few days ago, amazing time. We couldnt have had an awesome time without Paul and his small company saving us big-time. I spent a few nights looking for a rental car for our trip and was striking out left and right. I found Maui Cruisers online and sent them a message. Paul responded the next morning and we had nice conversation and he advised me that he had Camry for us available! The only cars I could find at the time were tiny micro cars and insane rates. We messaged about the details and was a very pleasant and streamlined agreement. When we arrived, our car was waiting right there for us. No need to go to another building or talk to anyone else. The car was in great shape, had cold AC, and plenty of room for our family of 5. Without Pauls help I dont know what we would have done. Drop off was just as easy and fast, park and go catch our flight. Great customer service and very pleasant to conversate with. I highly suggest you send him a message if youre in need of a rental car especially with the amount of visitors coming to Maui, dont forget about the small businesses like Pauls! Thanks again Paul, Mahalo!
I rented from Paul twice about a decade ago and was very pleased with the price and the car. I dont need anything fancy, just reliable. This caused me to rent from him again this past week. The cars are definitely older model and well used but economical and got me everywhere I wanted to go. DO NOT expect a typical rental car and you will not be disappointed. The car was left in the airport parking lot and the instructions were clear as to where to pick it up. My friend and I enjoyed driving all around the island and Paul was quickly available when I had questions or concerns. Would recommend Maui Cruisers for anyone who would prefer to spend money on experiences over luxury.
Been renting for years and I will NEVER go anywhere else. Text communication so much more convenient especially with all the covid extras but even before covid its the best. If you want to arrive and have everything set to go choose Paul and Maui Cruisers. I lived on island in my younger years and Paul truly lives aloha and creates an aloha experience...
Awesome local car rental company and Paul is the best! Forget the big car rental companies who are charging an arm and a leg to rent a car in Maui right now! Can’t beat the prices here! No taxes or fees and they bring the car to the airport for you, no waiting in line, just grab your car and go! Thank you Paul!
Paul was great to work with to secure a vehicle for our 2 weeks in paradise when all other cars were priced outta site. From our first conversation Paul had us rolling literally. Hes quite the comedian and showed the Aloha spirit throughout. Thanks Paul for coming our rescue, and all the recommendations for food. Aloha n Mahalo from these 6 Okies
The best car rental company in Maui! No hidden fees Paul gets straight to the point and the pick up and drop off the car is as easy as 1 2 3! The car gave us no issues and blew cold AC all for a fraction of the price that other companies were charging us. I will for sure be back again!
Paul with Maui Cruisers is the best! First time to Hawaii and I was stressing out about a rental car. Called Paul and immediately felt at ease. He hooked us up with a well maintained Sentra and it was waiting for us when we walked out of the airport. Couldnt recommend enough. Will be using him again on our next trip. Thank Paul!
Paul is the best, quick, direct and simple process. Got my wife, kiddo and I a car in the mids of the car crisis in Maui while charging a fair rate. The easiest pick up and drop off you will find in the island. Vehicle was clean and in great shape.Support local Businesses while in the pandemic especially when a really good person runs it!Will use again when back in Maui.
Super easy pick up and drop off at airport! We got a month long car rental and were happy with it. Paul kept the original price he had quoted even after the prices on the island sky rocketed. Mahalo!
I have to give Paul at Maui Cruisers the best review of any company I have ever dealt with, and I have not done any business with him! Nine months ago I called Maui Cruisers to rent a car for 8-9 months. Paul said he would not rent one to me for that long, and said he would rent to me for a week or so, but I should buy a cheap car and sell it when I leave. This was in the middle of the pandemic, there were very few tourists. The big rental companies had cars setting bumper to bumper all over town and Paul was turning down my business, telling me a better way for me to go??? Recently I called him back, he did not remember talking to me but again gave me advice on where and how to sell the car. He even offered to give additional help if I ran into problems. I sold the car and ended up saving thousands and Paul gave up thousands. Who does that?? Especially in the middle of a business killing pandemic! If I were him, I am not sure I could turn down the business. He must be a very good man.
Great customer service, very reliable and great rates! I needed a car rental very last minute due to another local car rental company canceling on me hours before my flight! I called maui cruisers and they were able to get me a car without hesitation at a great rate. The process was a breeze. Received a text and call as soon as my plane landed regarding where the car was. Very convenient pick up and drop off at the airport. Paul even gave us some great recommendations on what we should see on the island. I appreciate local car rental businesses like his! Definitely recommend.
Best rental experience ever! Easy pick up and drop off. Paul with Maui Cruise will has everything you’ll need for a fantastic get away!
Maui Cruisers isn’t your typical car rental agency… it’s way, WAY better. Pick up and drop off at airport was SUPER convenient. Price for a 12-day rental in August 2021 was HALF of what the big car rental agencies wanted and no hidden fees or additional taxes. (Taxes were already bundled into the quoted price). With the money saved, we could afford Sansei Sushi and lots of poke bowls from Foodland!Super efficient Toyota Corolla… got through our trip with just one tank of gas plus a $5 top-up. Car was older but very clean. Best part was that the car totally blended in with local cars (Lahaina shaka sticker and all!), so we could park at a waterfall or trailhead and be a lot less worried about break-ins than if we had had a shiny new car from a traditional rental agency.One-man show named Paul and he is a character! He gave us great advice both before and during our vacation. He really made our trip! We will only rent from Paul/Maui Cruisers whenever we return to Maui.
Maui Paul is the best family run business on the island.. Connivence, price and hospitality are top notch.. I’ve been using them for years now and are always pleased.. Mahalo
Did you wait too long to book your car? I did and Paul was there to get me out of that bind. Paul came through with a car to save our vacation. Was quick to answer any questions or concerns and met up with me with a replacement to make sure I was a satisfied customer.
Even during times of high volume renting, the representative I spoke with gave Constance reassurance and offered multiple options for traveling about the island. Just after One phone call, the customer service is unparalleled to any company stacked with customer demands. The rates are very affordable, would highly recommend this company. Safe travels folks.
Paul hooked us up!!! He is way more affordable than the big name car rental places…he saved us a TON of money!!! Thanks Paul!!❤️❤️
Great customer service! Great car with life saving ac! Very convenient pick up and drop off! I will always use this company!
Its amazing to call a business nowadays and have an actual person answer the phone. Its even better when Paul the owner answers and takes care of your rental car issues for an amazing price with personal service. We rented a mini van over Christmas for 3 weeks and his price was less than 1/2 of any of the other companys! My father is in Maui right now and he also got a car upon my recommendation for an amazing price as well ALOHA PAUL & MAHALO!
From the moment I spoke with Paul on the phone a week or so before my trip to Maui, I knew I was in for an amazing experience. His unparalleled customer service, friendly nature, and desire to provide cars at reasonable prices was evident from that initial moment.As others have noted, the rental car scene on Maui suffered due to COVID - when no tourists were visiting, the large national brands were stuck with loads of inventory of vehicles that they were unable to rent - so they were sold and shipped off the island. With the return of tourism, the supply of rental cars could not nearly meet the demand for them and prices at those places skyrocketed - Maui Cruisers has kept it real and is not charging ridiculous prices. Paul simply made it happen for us on our vacation to Maui and allowed us to see all the sights Maui has to offer and we will be forever grateful! It may not be a new mustang convertible but it is a local-type car that will reliably get you around safely and reliably and help you get where you need to be to enjoy this beautiful island.Paul definitely made us feel taken care of with the car and we felt we were in great hands. The car ran absolutely great with no issues at all and had ice-cold AC. I cannot emphasize enough that Paul is an awesome, down-to-earth guy who totally gets it and knows how to run a business and provide for customers. We will definitely be renting from Paul and Maui Cruisers when we return to this amazing island!!
If you are looking for an excellent price for a car rental, an owner that truly cares, then look no further. Paul made this so easy. I needed a car for an extended period, and didnt want to pay for anything fancy....just something reliable that would get me around the island. Not only did I get that, but I feel like I made a friend before I even arrived. Paul listens to what you need, and makes the entire process so easy! Your car will be waiting for you at the airport.....trust me, I have waited in line for hours from car rentals where I have reserved. With Paul and Maui Cruisers, your car will be waiting, and return is just as easy. I so appreciate his Aloha spirit and making this so easy.Thanks, Paul!Valerie
What a great person to work with! Paul was amazing and made me feel so comfortable, even though i was so skeptical initially, and thinking everything was too good to be true, but it was that good and accurate!When we arrived in Maui I went to the spot Paul sent me pictures and directions to in the parking lot of the airport, and there it was... a mini van for our family of 6 that fit all our luggage and stroller. I was so grateful and happy that everything turned out great!.We had a hiccup with our mini van and i called Paul, and he showed up less than an hour later to help us! Im so happy i got to meet him and saw him in person. Such great energy and will go above and beyond for his customers.I have no doubt that when we go back to Maui, he is the first person im calling and renting a car from.You will not be disappointed!Mahalo Paul!!!
Paul helped myself and my friends by giving us a great deal on a rental car and van. Thank you Paul for allowing us to explore Maui. We had wonderful adventures.
I highly recommend Maui Cruisers to anyone renting a car in Maui. Everything was easy-from picking up the car at the airport, paying for it, having a blast exploring Maui-Paul made everything easy. Plus, he is a cool guy, too! I liked having a car that let me fit in more. I cant say enough about how terrific Paul and his car rental company are.
First things first: Paul is the best. He is a super entertaining guy and he has an old-school, customer first mentality. He’s the kind of guy who keeps customers coming back for decades, not years.This was my first time going to Maui and like an idiot I waited until the last minute to book a car. Because of COVID, all the big rental companies started selling cars and shipping them to the mainland. When people started traveling again they were stuck with an inadequate supply to meet the rising demand so they started price gouging. Hertz quoted me $1700 for a 5 day standard sedan rental. Unreal.Fortunately, I called Paul. He quickly got me a quote for the fraction of the price. With all the COVID rental shortage madness, he didn’t commit highway robbery with his price like the big rental companies. To be fair, it wasn’t a flashy new Wrangler or Camaro. I have heard about plenty of car break-ins in Maui so there’s something to be said for not renting a vehicle that screams “I’m a tourist; there’s likely valuables in here.” With Paul’s cars you blend in and it got me to Hana and back without a hiccup. No complaints here.Paul is an honest dude and it was a pleasure doing business with him. If you’re like me and try to support local businesses when traveling, Maui Cruisers is a solid way to go.
YOU ARE IN GOOD HANDS!!! Pauls over the top customer service had my skeptical husband curious if things were too good to be true... not the case! Paul rescued us from a desperate situation. My private rental company host through Turo cancelled on me days before our family vacation. I didnt realize that was even possible and just devastated as there was literally NOTHING left available on the island (Spring Break) Paul arranged things to make sure he got us into a mini van and even texted me photos of the kid carseats I requested at no additional charge. I have always loathed dealing with car rental companies and am so happy I can call Paul for our annual visits to Maui. He runs his business in the true spirit of Aloha. Mahalo Paul!!!
Didnt get a chance to rent from Paul but he was wonderful to talk to and clearly cares a ton about his customers! Would recommend, will definitely rent from Maui Cruisers next time.
Basic old car with great air conditioning. Fit right in with “locals”. Priced right, no double the fees like the big boys at the airport. Great service. Paul is a hoot.Again priced right.
Before looking at the big chain rental car companies, contact Paul!!! No our car wasnt brand new but we dont have brand new vehicles at home either. The price was way better, he left our car at the airport and we dropped it there when we flew out. Happened to get to meet him when he came to pick it up and that was great! Thanks Paul!!
We have used Maui Cruisers for our car rentals on Maui a couple times now. We are so happy with our experiences. Excellent customer service, dependable cars and amazing rates. If you don’t mind a cruiser THIS IS THE WAY TO GO.Super convenient to pickup and drop off at the airport. Great communication and we will continue to use each time we return to Maui.
Maui Cruisers was very easy to work with. The price was very affordable. The car we received was older and has been used a lot over the years, but it was kept in good condition, everything worked and it drove fine. They were also very organized. I received a text and phone call regarding where our car was right when I landed.Would highly recommend.
Great rental companyPaul is very friendly and helpfulSaved a load of money 💰 over the expensive rentalsNo hassle at the airport, walk to car and go.Yes, the car is older but how far are you going and there are days we drive only to the beach and back to the condo.Paul and his Maui Cruiser are the best savings on Maui. Use your money for expensive food.
Maui Cruisers is the best ! No insane extra taxes, credit card holding fees, and NO under 25 extra daily fees! Paul and His wife run an amazing small family local business and are quick with replying always ! My boyfriend and I were able to cut our rental car cost in 1/2 with Maui Cruisers, compared to all the other high end car businesses . These cars are cute and have seen a lot of love but they run great and AC is amazing and you can cruise the island local style ! My boyfriend and I experienced a flat tire this morning before heading to breakfast and within a hour they were at our condo to help get it fixed!- Thank You Maui Cruisers !
Paul was great to work with! The car got great milage and worked well, and they gave us a great deal. They were really flexible even with our delayed flights. We would use them again!
Paul treated me like my new york family.. laughing, joking, and making our experience totally fun and easy. We picked our car up at the airport and dropped it off there. Never actually went to his place or met him.. but didnt have to! The car was a beat of a beater, which was actually perfect and preferable to sticking out like a tourist sore thumb. we traveled all over the island w it, so grateful it got us to hana and back! Thank you, Paul and Maui cruisers:)
Amazing company, friendly and family oriented for sure. If you have been to Maui more then once you see there is minimal driving and most things are within walking distance but if you do need to drive there is only one place to rent a car from and thats Maui Cruisers. They offer larger Vans for big familys, smaller cars for couples or singles and everything in between and the prices are actually fair. The larger companies quoted me almost $900 for the 8 days my family spent on the island, Maui Cruisers charged me $350! This is a no brainer, Paul is amazing and helped us every step of the way. There are no lines or waiting as they Park the car for you at the airport which makes things absolutely simple, when you leave its the same way. Local businesses support the community and the money stays on the island, not the large conglomerates! We will be back again next year for our 6th year in a row and will 100% rent from Maui Cruisers AGAIN!!!
Simply the best way to blend in on Maui, not worry about your car being broken into AND save a TON of money. We even locked our keys in the trunk in Paia and they were there in less than half hour to rescue us. Wouldnt rent anywhere else!
Maui Cruisers is perfect for people who dont want to spend a fortune on a car rental in Maui and who dont want to stand out as tourists. Paul, the amazing owner, is a true character and was very attentive to all our needs. He even treated us to dinner one night at his home so needless to say we were blown away by his hospitality. Although Paul is not Hawaiian, he is the true embodiment of the Aloha spirit and he helped us out whenever we asked and provided us with some interesting historical facts about this magical island. The car got us from A to B everyday and never broke down so thats all we wanted and our wallets werent dented by the experience so we will definitely rent from Paul at Maui Cruisers when we return.
I got really tired of paying what amounts to extortion prices for car rentals in Maui from all the big commercial companies. I found Maui Cruisers while searching for an alternative and couldnt be happier. The reservation and rental process are very low key and informal. Paul has been doing this for a while and knows what hes doing to make it most convenient for the customer. Upon arrival, the car was parked in the airport lot just where he said it would be. Drop off was simple, just park it in the lot and let him know where it is! thats it! No shuttles, no lines, no hassle.The car was an older model and had a very local look about it. It ran perfect and the A/C was great....really the only two things that matter when renting a car in Maui! I paid a fraction of what I would have at any other place, including the discount companies.Mahalo Maui Cruisers!
Cant say enough good about our experience with Maui Cruisers👍 wanting to Save where we could on a Hawaiian vacation, we cut our car rental nearly 2/3rds what new car rentals would have been. Older models, but highly reliable vehicles (our family rented 2). The ease of renting and customer service was wonderful. They will have returning customer with us. 👍👍
Great car rental experience. We were staying in Maui for a month, so we were looking for an economical rental. After talking to Paul via email, we decided to go with Maui Cruisers. Our Corolla was a few years old, but mechanically perfect, and was waiting in the airport lot directly across from baggage claim. It was just what we needed during our stay and drop-off was easy - just across from the airport check-in. I will definitely use them again when we return to Maui. Thanks Paul !
Before my trip I had email Paul and he had given me a very reasonable estimate, so when it came closer to our vacation I called him and booked a car. I knew it would be an older car but the husband and I were pleasantly surprised as to how well kept the Nissan was. The air was fantastic blew out cooler air than my 2011 Honda. I got to meet Paul when we arrived at the airport, he was truly genuine and awesome to deal with! Next time we go to Maui Im hitting Paul up!
We had shopped around for a rental car and found Maui Cruisers to be by far the best deal. We got off our plane, hopped in the car, and were on our way. This company is the most convenient, hassle-free rental car company I have ever dealt with and I really wish there were more companies run the way this one is. We will definitely use Maui Cruisers next time were on the island.
My experience with Maui Cruisers was great. I was in Maui for 3 months for an internship in Haiku, I was nervous about not having a car and being stuck in the quieter part of Maui for 3 months and going a little stir crazy. I emailed Paul about renting a car and he got back to me the next day and 2 days later I had a car. The car I got me ran well and I never had any problems and I loved having a local car, it made my whole experience on Maui so much better.Paul was great the whole time he called to check in on the car and set up an easy drop off for me. I would definitely recommend Maui Cruisers for anyone looking for an easy car rental and the ability to have a more local experience in Maui!
Best service ever! No fuss, no muss... Just arrive, follow instructions to locate the car, and drive away. Unbelievably easy and no add-on charges! I definitely got my moneys worth!
I spent 2 weeks on Maui and had a blast.Paul is awesome and helps wherever he can.He replies fast and is very reliable.When my tire blew up (on a Sunday) he responded quickly and took good care of me.MAUICRUISERS - thank you again for everything.I can strongly recommend your company whoever comes to Maui!All the best,Chris
Wow, our rental from you drove like a dream! Thanks Paul and group for making our 2 week stay and getting around in Maui a treat and so easy to do. Gave us more time to enjoy the beautiful Valley Isle. Aloha, Doug and Jan from Lynn Valley, BC, Canada
I love renting from Maui Cruisers ! It was so easy, convenient and low cost! I prefer driving an older car around my favorite place on earth! Thanks Roxanne for all your help!
Wonderful, easy, exactly as described, no hidden fees, and is so much easier than trying to rent a car from a bigger rental car company at the airport. Went to Maui last May, coming back this April, and am definitely going to use them again. You save so much money! We rented a jeep for a day to do the Road to Hana and the locals definitely eyeball you as a tourist. With this car, you fit in and get the true Maui experience without being that tourist. I also left my wallet in the car and they shipped it immediately to me. Thank you guys so much for helping me have such a wonderful experience in Maui!
We have rented from Paul four times in the past four years, and he always is fabulous.The rates and service are amazing. We did have a problem with one of the cars onetime, and Paul took care of it immediately, with a kind word and smile. This is theonly place to rent from, especially if you do not want to drive a new convertible orpay several times the price for something fancy.
I hadnt been home in thirteen years. Upon arriving I was dazed and entranced by just being back on Maui. I was given exceptionally clear instructions on how to find my car, and I still managed to let the brain bucket effect win. I called Paul and he kindly confirmed that the car I suspected was indeed mine. I was thrilled to see it was everything promised. An island appropriate, clean, and well maintained car. Aesthetics are certainly subjective, but when in Rome (especially when youre a returning former resident) having a car that fits in makes a huge difference. Getting friendly nods returned from people as youre driving (including cops!) and not having to worry about where youre parking were really just bonuses on top of an amazingly great deal! Thanks Maui Cruisers!
The price was great and they include full liability coverage. I was under 25 when I booked so it worked out to be half of the amount I was quoted by bigger car rental companies. This translates to more money to spend in Maui! It is also great that they leave the car parked for you at the airport so right when you land you arent lining up with 50 other people for a car rental. You also drop the car off in the same parking lot.We had some minor car issues, but the issue was resolved and Paul the owner issued us an apology which I very much appreciated. Paul really does stand by the reliability of his fleet and you can be sure that in the off chance (0.03%) that you face some issues, Paul will be more than generous in making it up to you.
Maui Cruisers was recommended by a local friend. Paul made the entire process easy and convenient. We rented a car for 10 days and got a great deal. The car was very reliable and we blended in like we were Locals.... We had heard of the many crimes occurring with the new looking rental cars on the various remote beaches... We decided a local used rental car would be the best choice for us... we decided we would rather break down in a used car than have our new fancy rental car broken into and all our luggage stolen or the entire car stolen! (this happened to a friend of ours recently and it ruined their vacation) .... Thankfully, the Maui Cruisers Car we rented, ran FANTASTIC and nobody messed with our local car. We will definitely rent from Maui Cruisers again!
Great service! Car was at least half the cost of every other rental company and worked perfectly. Was able to take it all around the island and the on Road to Hana. Paul is awesome and very helpful!
Paul was awesome. We thought our car had broken down (ended up being just a little quirk) and Paul drove all the way across the island to help us out. Ended up chatting for a while after too. Hes got some great stories.Just a note, the cars have been loved... Meaning, things like the speedometer didnt always work but we never felt unsafe and it got us everywhere we needed to go around the island. Would recommend this place to my friends.
Paul is the MAN!! Have rented long term from him for 4 or 5 years and never has he or his Nissan Sentras let us down. Very economical and superior convenient pickup and departure arrangements. Will rent from him as long as we are able to be over there and I highly recommend his rental company and integrity.
Emailed to book a car and they told me to call them. I called literally 6 times on different days at different times (keeping in mind Hawaiian local time), and never heard from them.They apparently dont want my business. I went to Kihei Rent A Car instead. Found their service to be better and the rates were actually cheaper.
Rented last summer and Paul did a great job of getting us just what we needed. Aside from being a great guy, he gives you the best deal he can.
Great customer service! By far the least complicated car rental I have ever dealt with. Dealing with them was a breeze. Ask for Paul when you call - he will be sure to take good care of you!
A by category breakdown:Service: 10/10Every time I called, the owner Paul was responsive and friendly, and immediately able to answer any questions I had. I had no issues with customer service what so ever. Having such a friendly and helpful person non the other end of the rental car line definitely set a great tone for our vacation.Quality of Product: 8/10Paul is very straightforward and honest about his cars: This is not going to be the shiny new car of your dreams, he told me on the phone. With all of his warnings, and with the rock bottom prices, I was expecting a much worse vehicle than I ended up with. The car was old and a bit ragged around the edges, but was small and great for what we needed, and my gf even called it cute. That being said there were some cosmetic damages and very minor issues that might bother some people. Still a great value. Got us around the island no problem, with good gas mileage, and I personally found the car to be great.Value: 10/10You really arent going to find a better deal for a reliable rental car on the island. Especially if you are under the age of 25, like myself, this is definitely the agency for you: they dont charge young driver costs, making this option hugely cheaper than any of the big name dealers or any of the other local agencies I could find. I cant stress enough how great of a deal this is. No, you are not getting a brand new vehicle, but you are getting a car that works at a price that cant be beat.Overall: 9.5/10Some very minor issues that were resolved quickly over the phone, (for example there was a bit of a trick to starting the car in which the key had to be jiggled out a hair to turn the ignition over) but overall I have no complaints and will definitely use Maui Cruisers again in the future. Thanks for helping make our vacation great, paul!
Renting a car should be simple and affordable. With Maui Cruisers it is! This is our 2nd time renting with Paul at Maui Cruisers and well rent here every time we come to Maui. What I want people to take away from this is that renting a good, reliable car locally can be a positive, hassle free and affordable experience.
This place is AWESOME! I called a couple weeks prior to my trip- after having a horrible experience with another agency and the way I was treated. I spoke with Paul when I called and he was incredibly helpful! He gave me a fantastic price for my dates and at the end when I told him about my experience with another agency- he not ONLY got me into one of his best cars- but also spent 30 mins on the phone with me giving me a huge list of sites to see on my trip! His laid back positive attitude and helpfulness is EXACTLY what you want to see when you go on vacation. No hassles, everything is upfront, easy, helpful AND they deliver your car to the airport baggage area for no extra fees!!!!! I will use Maui Cruisers EVERYTIME I come to Maui now and no one else!
Great prices and very helpful, friendly staff. Shout out to Brandon for being so helpful!
We have rented from Paul and the crew at least 8 times over the past 12 years and all we can say is Honest, Affordable, Reliable, Friendly and Prompt.. They are there when you need them, they take care of your vehicle needs and if there ever is a problem it gets fixed in an efficient and timely manner..Thats just the way they are!! Mahalo Maui Cruisers!
The cars are a bit older, but very well maintened. The guy who owns the place is very sensible and honest.
Very accomodating and no hassles renting a car.
We have rented from Paul at Maui Cruisers 3 or 4 times. Rented two cars at one time just last week (big family gathering on Maui). The cars fit our style of travel quite nicely: easy, if unorthodox, pick-up at the airport (it takes no longer than the the time locating the lamp post and car), NO additional charges or guilt trips regarding waivers or additional frills. Downside is that an occasional lemon will sneak through: our last cars speedometer didnt work so we had to stick a wet finger out the window to gauge the speed. But that didnt really didnt matter; you just drive at the prevailing speed.The point of the car is that its just a transport device. Its not like you want to live in it for the week. You get something fancy, and then you worry about it all week: scratches, theft, did you leave the windows down? Maui Cruisers liberates you from those concerns.
Paul was great. Called me the day before while I was on Kauai to remind me of the rental details, and texted everything to me so I wouldnt forget. The car was left at the airport for me, and I dropped it off there as well - no taxi ride or extra cost for the airport dropoff (just had to pay the parking). It was such a luxury to have an older car - new rental cars always make me nervous, and it was a blessing to blend in and look less like a tourist. (Ill never completely not look like a tourist, Im afraid.) I had trouble with the dashboard lights and called Paul a time or two. The technique he recommended (flick the reostat really hard with your finger) didnt work for me. He offered to drive over and fix it, but that seemed like a lot of trouble, so I rigged up a flashlight so I could see the speedometer at night and it was fine. (He got it working once I returned the car, he told me on the phone - guess I didnt flick it hard enough.) I had also asked about an adapter for my iPod so I could listen to music, and he very kindly included the cassette adapter (!) in the envelope with the rental agreement. We had rented from them two years previously, and I would definitely do it again. Definitely a pleasant, one-of-a-kind experience.
Totally relaxed no worries way to rent a car on Maui. The cars are non-descript local looking sedans...perfect for parking with confidence at trailheads and beaches. Pickup and dropoff could not have been easier...I received a secret agent like message describing the car and its location in the lot. Keys inside. Dropoff at the prearranged light pole in the lot, lock the keys inside, fly home. We will do this again. Driving a local look car really gets more smiles, courtesy, and shaka...
Thank you for the great service Paul! We will see you again next time for sure!!
Beyond easy. Paul is the best.
Easily the most convenient and best rental car experience Ive had. Awesome price and hassle free. Cruising around Maui was awesome!