After living at the Enclave for a decade it’s comforting to know that the maintenance crew has always comes through for us and we really appreciate that

I love the apartment itself, and the community feels very safe and is nice to walk around in/nice visually. Anna, our leasing agent is incredible and very helpful. The only reason I dont give it 5 stars is the issues weve had with communication regarding maintenance and the main office over the past year that weve been at this facility.

The Enclave is simply amazing. The Luxury Apartments makes it justice because the staff is very nice, the maintenance is IMPRESSIVE! Pest control, newly-renovated apartments (painted, carpeted, laminated, etc.) They even give you filters at the clubhouse. The fact that the gates are closed, gives you a feeling of security and privacy. Neighbors are also very decent and good to have around. There is always staff cleaning the pools, painting, leaf-blowing, etc., maintenance guys golf-carting around, and management really helps you solve issues. The gym is awesome as well as the business center. The decorators are really good. Props to Janine, Amanda, Kristen and Brittany and the whole STAFF that works there. 💪👌💥🎨😊

Kristen was an amazing leasing agent, she answered all of my questions and always got back to me as quickly as possible! The complex is lovely and I love the location, the apartment itself exceeded my expectations! It’s so roomie and cute 🥲

They are a very friendly team and always ready to help and resolve any detail in our apartments. On the other hand, the entire application process is very easy to do and everything is online which allowed me to save time throughout the process.

Before move in, we have had a great experience. Everything went so smoothly until we drove 33 hours from Colorado to move in. The day we got our keys, we enter to find 2 beetles on the floor, a missing outlet cover in our bedroom, 3 outlets were not working at all... 2 in which were in the restroom so I could not even blow dry my hair in there. The cabinets have tape all over them holding the wood paneling in place instead of just replacing the already pealing paneling on the cabinets. I have had countless beetles in here, found one crawling on me in bed which was unpleasant. About 5 days into living here, our microwave quit working as well so we had no microwave to used for the entire weekend until Tuesday. So about 5 days. There is an enormous flood every time it rains outside of our patio, everyone else doesn’t have this issue... I checked. The worst part is the vents were not cleaned!!!! There is black mold all inside the vent (as shown in the photo) that is unacceptable!! Not to mention, where this vent is, there were clear water drip marks underneath. We asked them to repaint that and they did, so they were eye to eye with a black mold infested vent and did not care that that is what we are breathing in. Xfinity had to come to our apartment as well because our connectors in our box were disconnected in the closet connector space. So we couldn’t connect our internet ourselves. We pay almost $1400 for a one bedroom apartment. I am very unhappy. Although I will say the employees are very nice. That’s about it.

Honestly such a caring community, love it here(:

I just moved in and the office staff has been very accommodating. Anna, really goes above and beyond to make sure that you are satisfied with your apartment. Loving my new place thus far.

This was a great place to live. A little on the expensive side but only ten minutes from Atlantic Beach, clean, lakes with sidewalks to walk around, Fresh Market right across the way, friendly neighbors, and super efficient maintenance people.

Great place to live. We just moved in and the staff has been wonderful...very friendly and quite helpful! The day we moved in, we found a welcome bag filled with all kind of goodies left for us in the kitchen. It was a big surprise and a really nice touch after a long day.

Quick question are the kitchen cabinets in your apartments light brown or dark brown? Just currently looking for a new place to move into and saw the different colors in pictures.

Great neighborhood people ande workers are always nice everyplace is always clean and always improving, it also nice to see the ducks by the lake

I lived here for 3 years and for the most part, it was a good place to live. We stayed 3 years mostly out of convenience. The office staff is nice, although impossible to reach by phone. I almost always had to walk up to the office to talk to someone. The dog park is a joke. It is pretty much a fenced in run-off, always wet and buggy, never maintained by maintenance staff, dog poop everywhere. There were MANY break-ins while I lived there. Several stolen cars. I know these things happened because it was my neighbors who were burglarized and I spoke to the cops on a few occasions. Also my friend in the back of the neighborhood would tell me when things happened in her area. The Enclave staff would NEVER alert the residents with a letter. The security gate was broken and open a lot of the time I lived there. When we moved out, we got charged for so many minuscule things. Ive lived in many apartments and have never been charged for the types of things they charged us for. We got charged for the carpeting, but that should have been replaced regardless, we lived there for THREE YEARS (with a dog!) with normal wear and tear. Over the years I lived there, I saw many of my neighbors move out and pretty much ALL had carpeting replaced. We should not have been charged for something that they would have been replacing anyway.

My daughter recently lived at The Enclave, so Im not rating on how it was to personally live here, but instead on how much she was nickeled and dimed by management. A lot of surprise one-sided charges. Pet fees, water usage overages (which is based on how much other apartments use), an outrageous late fee when the automatic payment that was set up through their system didnt work right, and piddly damage charges after she left. I was with her when she moved out and the apartment was left in good condition, just normal wear, but they basically wanted everything replaced. A few examples are a new carpet, window blinds, odor fee (?), even a charge to mail her a letter on the charges. They didnt do a joint walk through and waited until after she left to notify her of the final charges so there was really no fair way to contest these charges. Personally, Im just happy that she is no longer living there.

It’s beautiful. The staff is friendly and cheerful. The apartments are well maintained.

Anna & Janeen made this process easy. Move in went well and we love the apartment! Most of the reviews are pretty common in Jax management can only do so much but it’s quiet, parking always available and the apartment is updated well worth the money! Thank you look forward to the upcoming year here 👍

Moved in on 12-30-19I had no idea I would be so happy living here. I thinks its a beautiful place to live. Nice area, close to everything. I moved here from Dallas Tx & wouldnt change a thing. I love my apartment & enjoy being in it.

Wonderful quiet apartment with gated access. Front office staff and maintenance are always on top of the smallest request.

We are interested in your apartment complex. It looks nice. BUT your site is constantly forcing bots and virtual tours as we try to learn more. This is not helpful it is detrimental to our decision.

Currently still moving in. I cannot express how smooth it was!! So excited!! I love my new place, its the perfect size!! Super rockstar office staff! Kudos to Janeen for making this a great experience! Thanks so much! 😊

Spent a year here and had a great experience with no issues. Safe neighborhood and close to everything. I had an upgraded apartment that was really nice and anything throughout the year that was an issue was quickly corrected by maintenance. Emily and the front staff were always professional and super helpful!! Enjoyed my time here.

For the most part living at the Enclave hasnt been terrible but not ok either, the maintenance team takes care of most issues that are presented to them but i have 1 big issue to report that the apartment management refuses to take care of due to the cost of possibly being able to resolve the issue. There is a water pipe that isnt secured in place that is connected to the shower in the apartment that is above me, this issue causes the pipe to move back and forth when in use which sounds like a loud continuous leak that WILL wake you up when you are sleeping. I brought this issue up to management and was basically told to deal with it and that its apart of living in a apartment but their slogan is “taking care of the way YOU live”. Also, the maintenance team completed a work request in my apartment and informed me about the completion by taking a paper plate that was in my trash can, flipping it upside down, writing what they did on it and leaving it at the entrance of my apartment. My 18 years of military service has had me stationed in Louisiana, Virginia, California, Japan and in Mayport on 2 separate occasions, in the places i lived at in those locations i have never experienced something like that. I will be moving out when my lease is up, the only reason i havent moved out is because i will still have to pay the remainder of the lease term***Update 20OCT20*** Not sure who added the generic copy and paste reply that was replied to this feedback on the enclave but i already brought up my quality of life issue and no one in management will do or did anything about it. Reason why i am moving out.

One of the worst apartments complexes I have ever lived in. Management and maintenance are incompetent. We have what should be a new apartment, according to the lease. Our apartment is filled with all outdated appliances, leaking thin walls and mold. The AC unit has broken more times than I can count! Feral cats surround the complex, attacking people and children. They destroy property and will sneak into your apartment/vehicle. Raccoons and opossums are in the trash and all over the horribly maintained landscape. Major pest problem! This is not a family friendly environment! Aggressive neighbors, fighting and screaming at 4am. Parking is a nightmare, your car will get damaged or you might get run over at any time. The security gate is constantly broken and all amenities are a joke. Save yourself!!

The staff and the amenities in the whole experience has been amazing and only the week that we’ve lived hereAll the staff and the leasing office have been extremely professional and friendly and have made our experience that much betterWe love it here thank you

Very convenient as far as location... Everything you need is literally in walking distance... I would say though, if i’m paying over $1,000 even for a Classic Unit... Please make the Classic Unit year 2020 like... It’s still stuck in 2003.

The Enclave deleted my first review so I thought I’d repost it....One of the worst apartments complexes I have ever lived in. Management and maintenance are incompetent. We have what should be a new apartment, according to the lease. Our apartment is filled with all outdated appliances, leaking thin walls and mold. The AC unit has broken more times than I can count! Feral cats surround the complex, attacking people and children. They destroy property and will sneak into your apartment/vehicle. Raccoons and opossums are in the trash and all over the horribly maintained landscape. Major pest problem! This is not a family friendly environment! Aggressive neighbors, fighting and screaming at 4am. Parking is a nightmare, your car will get damaged or you might get run over at any time. The security gate is constantly broken and all amenities are a joke. Save yourself!!

I have lived at the enclave going on 5 years now and I absolutely love it here! Beautiful community and wonderful staff.

The staff is always ready to hep, and maintenance is amazing. We have lived here for over a year and absolutely love it. Some of the amenities could be upgraded, but truly a great place for a great price.

I absolutely love the Enclaves. Ive been in Jacksonville for 4 years and this is my favorite place that Ive lived! Very quiet, nice amenities!

I want to wish you all a merry Christmas and joyous new year miss you all so much I am at baptist south if I ever come back to baptist beaches or baptist downtime I will come back I loved living their and maintain ce was great to me you all were so helpful when I would go on my mini vacations and took care of my placeThank you all so muchDonna G

The community is overall great. I prefer quieter neighborhoods, while at the same time I can still find friendly faces. The employees here are helpful and friendly, always polite. My only complaint is that, compared with other nearby communities, the enclave doesn’t put in as much effort to create an enticing or attractive entrance, especially during holidays. Other housing communities will put up holiday decorations or at least colorful or attractive lighting at the entrance of their communities. THE enclave’s first impression, especially in the evenings, is noticeably drab and dull compared to others.

We have loved living here. There are no words to describe how at home we feel. We love the closed in private balcony. The maintenance staff is always on top of things and take great care of us.

When I moved to The Enclave in October 2018, there were over 25 dead roaches in my kitchen cabinet. I called the front office immediately and they stated that maybe the individuals who cleaned the apartment did not clean it well. Since October 2018, I have seen multiple huge roaches and when pest control comes, they barely sprays. Around January 2019, my window and vents started leaking once it rained. I called the front office on this issue, and they did not have this issue fixed until 3 weeks later. Maintenance came to paint over the water damage and they did a horrible job. Another thing is The Enclave is suppose to be a gated community, however, the gate is constantly broke. Don’t have any animals or small children, because apparently if you make any noise, your downstairs neighbors are allowed to bang on your floor, come to your apartment, vandalize your items, and threaten you. But if you don’t report it first, you’re in the wrong. Even when you have proof. Overall, The Enclave is a highly unprofessional establishment. You would do great financial wise and with a piece of mind if you chose another apartment complex. There is not anything “Luxury” about The Enclave.

Been livin here a long while.....Like it!

Called today to obtain information on the complex. Fed to a corporate #. Requested times of leasing office and was informed of leasing office times for Sun..........but.............leasing office on weekend is not local......VIEWING times for complex are M-F only and 930-5 or 1030-5 so if you would like to see what type or condition of an apartment you are going to be paying good money for you must take a day off from your employer to do so. Not very customer friendly or I guess they dont need new tenants

I lived in the Enclave for a little over 2 years. There are good points and bad points to living there. The good - at first it was really good -- nice, well kept grounds, friendly neighbors, cool community and resident appreciation events. Maintenance staff is friendly too. The bad -- a serious cockroach problem, that persisted the entire time I lived there, ongoing garbage disposal problem, and at the end, safety. The area overall is safe, but, safety became a serious problem inside the complex while I was living there. A few months before I moved out, somebody attempted to break into the front door of my apartment in the middle of the night. It was very scary. The man was banging and ramming my front door, saying he was a neighbor, but, I knew everybody in the building and he was not. I called the police, and it took them 10 minutes to get there -- which felt like an eternity. After the incident, the complex was notified by the police, but they said NOTHING. Really terrible.

Our experience at The Enclave has been very good. Apartmentis ground are wellkept and low noise. Ample parking. Only complaint is the dog parks fence was installed to high and virtually the entire fence a medium to small dog can get out. Have yet to be able to utilize in fears our puppy will go under.

The community is great and very beautiful, the service is good and friendly. Only downs are there garbage area or the waste compactor and the community gates that are always open or not working properly. They should also improve the cleaning outside the apartments (hallways). Other than that the community is very nice.

From the time that I was apartment searching and especially during my move in, this community has been perfect and extremely helpful. I was moving down from Houston, Texas, and did not properly account for the hour in time that I would lose when I crossed into Florida. My GPS placed me at The Enclave at 6:10, ten minutes after they were scheduled to close. I stayed in constant contact with Daniel throughout my drive down and he offered to stay late so that I could receive my keys. I am so grateful for him doing that for me because after traveling over thirteen hours I did not want to not be able to receive my keys that day. When I arrived after six, the other staff member who was still there greeted me warmly, and Daniel was so helpful and nice.The few issues that I did have (a shelf needed a screw, the toilet made a hissing noise when flushed, the washing machine shook horribly when on the spin cycle, and a mirror in the bathroom needed tightening) were all fixed two days after I turned in my unit inspection form. Other than those issues, the apartment was very clean and in great condition.The community is very peaceful. I do have someone who lives above me who plays the piano at six every morning, but it is an apartment and I cannot expect for people above me to walk on eggshells because someone lives below them. If I did not want to hear anyone above me, I would have moved into a house. I never have issues with parking. I am able to park right outside of my apartment so that I can see my vehicle from any window that I look out of.I have lived in other apartments where some of the staff has been rude, so this was a huge change for me because everyone is extremely nice. I will recommend this community to anyone searching for an apartment and I plan on spending all three years of law school in this community.

I represent Royal Moving in Jacksonville FL and we have been moving tenants in and out of The Enclave. We want to compliment the staff for keeping the building clean and making the moving process easy for their tenants. Keep up the good work guys. Sonny R.

I have lived here for several years and really love the size of the apartments, the location and the quality of the apartments. The grounds are well kept, the staff are helpful and quick to respond and this is a place that I can be proud to show off. Great community.

They will charge more after you left the complex.

The front office are very helpful and the maintenance guys, especially steve are very nice and understanding when it comes to fixing accommodations

HORRIBLE HORRIBLE HORRIBLE customer service! That leading office is a mess! The leasing agent Emily is the worst! Not only did she lie about giving me and my sister a look and lease with no paper work or quote print out she also took us into apartment 1708 which had no stone no microwave hammers and nails wet paint dirty toilets and tubs! I advise anyone to never lease here or let Emily be your leading consultant! If I could give this place a negative 10 I would gladly!

Ive had no issues living here. Great to have month to month garage rental. Management is always nice and accommodating. Its corporate so there is no funny business with the Money.

Amazing apartments, great, friendly staff. Maintenance upkeep at least once a week. Very pet friendly and community oriented. Extremely happy with the location and landscaping.

Currently live here and will be moving as soon as possible. Almost would like to break the lease. Live on the third floor and the second floor tenants shake our apartment when they walk/run/ shut doors. Literally feels like an earthquake. The buildings must not be structurally sound at all. I’ve never experienced or even heard of this. It’s as if they are walking on their ceiling.

I have been living here for over 14 months, and have never been late on rent. This past weekend I was out of town due to my significant other having a surgery. I got in late on Saturday the 3rd of the month when rent is due, and ended up paying rent 36 min late. They charged me the $110 (%10 of the monthly rent) late fee for being late. Now dont get me wrong I agree I should be charged for this, because I was late and that is my fault. However, the service after is very poor. The leasing office cannot make any decisions autonomously. They just say they will Check with the higher ups. All this leads to is poor service for the residents, because the staff can just blame everything on the overseeing company policy. This is not the first time I have been told that they cannot do something due to the higher ups.Update: The management of my specific building has reached out to me to discuss the policies they have in place. They have voiced my concerns to the appropriate people. I am upgrading this review to 3 stars from 1 star showing that I believe that the management of my building is doing its part in making this community a great place to live. However, in order to get up to 5 stars the overarching policy from the parent company will need to change. They need to give the property managers some power to manage their properties as they see fit and treat the residents like humans, and not numbers.

I upped my budget when i chose to live at The Enclave. I had heard great things about this complex and it appeared to be beautiful. Unfortunately, my move in ready unit was the exact opposite. After spending a day moving up 3 flights of stairs my AC was not working the first night. I decided to open the windows but those also did not work. The windows had to be propped open with chair legs. The ice machine was not working, a freezer shelf was so frozen it broke off from placing a bag of vegetables on it. The shower drain did not work. The dryer was broken and leaking water. Upon opening the AC unit to try to figure out what was wrong the filter was black with dust and grime. This is how a turned move in ready unit looks at The Enclave.A couple weeks later i discovered fleas in my apartment. I do not and never have owned an animal and live on the third floor.There are some chew marks on the baseboards as well that i am sure i will be charged for, but was told no animals ever lived there. Pest control came and treated for fleas.Upon move in i was told i had to sign the inspection form in exchange for my keys despite the fact that i had not seen the unit which clearly had too many issues for one sheet anyway. I am sure they will use this against me to charge me even more upon move out.I have since unfortunately stayed in the same unit for the last 6 months. During that time my dryer has had to be repaired again. The biggest issue is my AC has broken FIVE times in 6 months! This is absurd. Every time i come home from work i am told that it is after 5 and it is not considered an emergency that my unit is a scorching 82-86 degrees and i must wait until the next business day. Every time it is a temporary fix while avoiding resolving the actual issue. No AC unit should take 5 times to repair. Now we are in July the brunt of the summer and it once again has gone out once again. My electric bill is $100 for a one bedroom since my AC unit constantly runs 24/7 and does not efficiently cool.Parking is an absolute nightmare & the trash compactor is always overflowing into the back street.The management company is absolutely horrible. I have seen a few new faces and hopefully they are better than the previous staff.I NEVER yelp or review and had initially wrote a similar review after the first couple instances. I felt bad and did not want to to be that person so i took it down and left it alone. 6 months later, i would rather be that person and save someone from making the mistake i did of ignoring the terrible reviews when i moved in. I figured it was a bitter person but boy was I wrong. I wish I had stuck to my budget and lived somewhere that is actually livable. The units are beautiful but sadly this place is a disaster.

The Enclave is well maintained, apartments have new appliances and the complex has a very helpful staff. Ive had a great experience so far!

I really enjoy living here. Great employees

So far I love this place. Great area and nice staff. Wish there was a way to get a punching bag installed in the gym.

The best staff and a great location. The price is just a little more than I like to pay for an apartment.

There is always a hassle with the gate. Either you remote won’t open the gate or the gates are just left open to let anyone in. Which takes away all security. The box at the front gate that guest use to get in hasn’t worked in 3-4 months. So if you have someone over you have to go all the way to the front gate to let them in which is extremely inconvenient. I have made multiple complaints about it and they do nothing about it. The buildings were built very poorly. You can hear everything your neighbor is doing around you. I have requested maintenance on things that the complex maintenance people have said need to be replaced. And when they come they act like they don’t know what they’re doing and leave notes saying I need to be more descriptive of the problem. I have previously requested my alarm system to get fixed because it looked like the plug was shorting out (which is a fire hazzard) and all they came to do was cut the plug to the security box so we can’t use it at all. Which takes away from my own personal security. Also had another issue where the back gate malfunctioned and closed on my vehicle. When I brought it to the attention of the management office they were very rude and told me it wasn’t they’re fault and that it was my wrong doing. They also proceeded to tell me I was lying and that I never used my remote to get in and that I speed up to follow the car in front of me in. Which is not true at all. I 10 out of 10 do not recommend this place. For the money you spend here you can live somewhere with better management and better built structures.

Very disappointed in the level of professionalism and follow through here. We were given a very good presentation of the apartments and I was thoroughly impressed. Things didnt work out and we didnt move in. It has been almost two months since I gave them a deposit. The leasing professional (and I use that term loosely) has failed to follow through despite my repeated calls for the return of my deposit. I have recommended two people to the Enclave that have chosen other places after visiting. Their experience was good during the tour but they went elsewhere for convenience. I suppose it was a blessing that things didnt work out since we now have a place we love that is closer to work and school. I must wonder if this is the follow through I would have received had we signed a lease. I dodged a bullet I suppose and would just like my refund which is almost 2 months late.

For the most part, this apartment community is a pretty good place to live. They have two pools, a dog park, and a gym. All are mainly well kept. The apartments are nice, and the appliances almost never malfunction. There are a few issues with cracking paint and decoration (counter covering) kind of falling off, but thats not really important in the grand scheme of things. I do want to warn that even though it advertises itself as a gated community, the gates are often open after hours either because theyre broken or someone forgot to close them. If thats what youre looking for, you may be better off somewhere else. Otherwise, its probably the best bang for your buck in the area.

The Enclave is a very nice, safe and clean place to live. The staff is also very friendly and welcoming.

If I could give zero stars I would. The company states its a luxury apartment complex but its far from luxury. Both the interior and exteriors are old and run down. When you submit a service request it either takes forever to get done or doesnt get done. The security gates are rarely closed so its not surprising that we have had car vandalization occurring. We have had noise issues from the same neighbor on multiple occasions yet its not been appropriately addressed. Just overall terrible experience and counting our days to move out. Hopefully this review will save others from the same disappointment and aggravation!

Avoid this place at all costs. We had a ton of issues with our neighbors below us harassing us about our dog. The apartment jumped to conclusions and sent us a warning to cure the situation without even doing proper investigation. They eventually spoke with other neighbors who denied that our dog was a problem. On top of that the apartment complex sent us a letter while we were out of town after we moved out that needed signature delivery. When we called to ask them what it was about they said that they hadn’t sent anything, not to worry and that our deposit would be sent back in 3-4 weeks. I of course checked online and they’re trying to say we owe $600 in damages when I have pictures of everything. Absolutely ridiculous.

About The EnclaveNot a really good place to reside. They tend to judge and then give you a hard time when they are wrong on so many levels, the security officer and head maintenance man seem to have racial issues. The management team harasses and doesnt display any ethical values. The upgraded unit is nice, however it is infested with ants. Ive lived there 11 months and these people have harassed me the entire time because my son was visiting and touch the officer locked up bike. He came to my residence threaten my 18 year old son in front of my 10 year old son. Then proceeded to say that he will get me evicted which they tried but was unsuccessful. So they decided not to renew my lease I retaliation to a matter that could have been easily resolved when I first heard of the situation from my son and reached out to the office. Instead of them addressing and rectifying the issue with the officer they decided to target my entire household with continued harassment and false assumptions. My worst move ever.

HORRIBLE! If I could give them NO STARS I would! How do I describe the 4 short months I stayed at this property. Horrible property management, maintenance (takes at least 3x to get things fixed correctly), and the noise from the apartment! You can hear everything, you would think paying over $1,400.00 a month you wouldnt ear every single sound from above you and below you. Lets just say I would NEVER EVER recommend this complex to anyone. No luxury living, dog poop everywhere, and cigarette butts galore! LOOK SOMEWHERE ELSE! Do NOT rent from them! I promise you, find a home and or an apartment that actually cares about their customers/renters.

You can hear EVERYTHING from the apartments on the side and above you. Forget about sleeping on the weekends. I dont recommend this complex to anyone. I can not wait till my lease is up to get out this mess.

*BEWARE* Wouldnt recommend this apartment complex to my worst enemy. The office is highly effective at not communicating with each other, losing important identity sensitive paperwork, and not resolving the roach infestation on the grounds. Luxury Apartments because your rent will be over $1350 for a two bedroom one bath, and they have two pools with a front security gate that does NOT close. Ask about it and theyll tell you its under maintenance, or they are waiting for a part. They take nickel and dime-ing to a new level when you move out as well. ex) Asked if we should have the carpets cleaned since we were moving out to which we were told not to because the apartment was going to be gutted for renovations. A week after we moved we were charged to replace the carpet. They had one picture that was zoomed up so close to the ruined portion, you couldnt tell which room or even it was even our apartment. Save your money and find somewhere with an office team with a moral compass.

We loved living at the Enclave! Beautiful grounds and the staff are always willing and available to help you with anything you need. Disregard the negative reviews. People can be so fickle sometimes.

I wish I could give zero stars. Very unsafe location. No security or surveillance. Last week my car was stolen from this apartment complex. According to police, two other vehicles were stolen and multiple vehicles were broken into the same night. Gates are always broken. Management is not helpful. Drag addicts live next to me. Hopefully they will be evicted soon.

Moved in with no problems or issues....staff has been extremely helpful!!!

Anna was wonderful!

I can say so far I have no complaints love the community nice quite neighbors and the staff has been on point when I needed them.

WORST management ever!!! We signed a lease for an apt @ Enclave prior to our move from Dallas, TX. Enclave called me the MORNING of the first day of the lease to inform me that there was no apt available because of AN UNCONTROLLABLE FLEA INFESTATION, (at the same time movers in Dallas were loading my stuff onto the moving van!!!) Not only did we have no address to provide the movers, but no place to live and had to search for a home while driving from Dallas to Jax in time to meet the movers! To add insult to injury, the arrogant manager refused to help find other housing, or compensate for storage fees/and additional move.....AND our credit scores have decreased because of the excessive credit inquiries incurred from the multiple leasing companies we were forced to apply to!Isnt it an apt managers job to be aware of the condition of the property they manage? AND to fulfill the terms of a Lease? ....and more important, to make honest, reliable representations to potential tenants BEFORE leasing to them?I wonder if the other tenants and the Board of Health are aware of Enclaves uncontrollable flea infestation or if the apartment associations are informed of Enclaves reckless disregard for tenants rights.

They charge too much for what you get, good luck with all the noise at night from people partying and their were so many things broken the day we moved in which we should not have to call maintenance for if the apartment was inspected before we moved in!

Very unsafe location. No security or surveillance. Last week my car was stolen from this apartment complex. According to police, two other vehicles were stolen and multiple vehicles were broken into the same night. Gates are always broken. Management is not helpful. Stay away. Very shady.

Horrible corporation! They will nickel and dime you for everything and come up with ways to charge you more when you move out.

Clean, friendly - but bad about enforcing the no smoking rules in common areas. A lot of inconsiderate Navy d-bags.

After 3 yrs they wont give us an option to renew our lease because we are smokers

EXELENT !!!!!

Very rude property management.