Jack is great to work with. Jack came out on a Saturday morning (how many contractors do that?) to give me estimate. Within a half hour he had explained everything to me. He gave full information and answered all my questions. We set a time for the next TuesdayJack and crew showed up this morning when he said he would be here. He and his crew of 3 young men got to work right away. It took about 3 hours to install my new ductless unit. They were very neat and tidy. They cleaned up after they were done. Once finished, Jack explained how everything worked and showed me how to use the remote.I am very happy with my new ductless unit! Jack does great work and I highly recommend Benchmark Service. Thanks Jack!

Jack and his team do outstanding work!! We are really enjoying our new mini split AC system for our garage. The whole experience was flawless. I had excellent communication with Jack from the start, and I really appreciated the upfront and very competitive pricing. On install day, he and his team were prompt and very professional. All of the wiring work and drainage setup was top notch. Jack has an eye for the details and made sure his guys kept everything tidy. If you are looking for an AC system, Benchmark Service really delivers a superb experience!! Cant recommend enough.Thank you!!

I reached out to Tony, who is a plumber I used in the past. He is now working for Benchmark, so right off the bat, I had full trust in them. Luke came out and inspected my AC and said I needed a new one. He went into the attic and pointed out why it died. The ductwork installed by the builder was not up to his standards, so he put in a request for a new AC and ductwork. Luke was very knowledgeable and I respected and appreciated his transparency and diagnosis.After giving me the quote, Luke set me up with a zero percent financing payment plan for 18 months. That was very helpful as this is a pretty big ticket project. I say that, but compared to other prices I’ve been given, this was the most economical.Four days later, Ryan and Michael came in to install the new AC and ductwork. These guys were kind and cleaned up everything along the way. Ryan was very responsive to my questions and told me what he was doing during the process. It was raining the whole day, so they made sure they wore shoe coverings not to track mud in my house.Both he and Michael were very respectful and professional. They were all very knowledgeable and they did a fantastic job.Oh... and the AC is so quiet and the temperature in my house decreased a couple of degrees within minutes of turning it on. Ryan was going back and forth to adjust the output to his satisfaction and they didn’t leave until it met his approval.I highly recommend this company to anyone looking for HVAC services. 5 stars and two thumbs up.

From the beginning to end this company is first rate. The proposal for central air and new furnace was well explained, with various options. Upon obtaining other bids, I chose this company, I found their service to be very professional, courteous and done all in one day. The crew were a great team, always answering questions and explaining the details of the install. I was extremely pleased and will highly recommend Benchmark Heating & Cooling to anyone seeking any of their services.

I recently replaced a failing AC system and the team at Benchmark Heating & Cooling went above and beyond; they beat their competitors pricing, they were fast and friendly, made me feel like family, and answered all my questions. My experience from the start has been extremely professional and the level of care this company exhibits is the real value. I could not be more pleased with the service nor by new purchase (beautiful install guys)Thanks for keeping my family cool!

Jack, along with his son and nephew, recently installed a Mitsubishi ductless unit in my home recording studio and I couldn’t be more satisfied with both the product and their service. They were incredibly knowledgeable and their work was impeccable. I called multiple other local HVAC services and none would even return my calls, however I’m so lucky they didn’t because it led me to these great people. Installation was done swiftly and properly, and I have no doubt their work will hold up for years to come. They couldn’t have been more polite and the degree of their professionalism was of the highest caliber. I couldn’t recommend Benchmark Service enough. 11/10 👍🏻👌🏻💯

Jack and his son William installed 5 Mitsubishi ductless wall units in our home last year, and we couldnt be happier with the outcome! Not only did they do an amazing job of install, with tons of attention to detail, but the respect they showed for our home and the quality of work is beyond compare. Just this past week we had them back out to install an exhaust fan in our master bath, and once again they proved they are the best in town at what they do; no wonder they are currently the only Mitsubishi Diamond contractor in Dallas. We highly recommend Jack and his crew!

Jack and his crew came out and installed a Mitsubishi wall unit for our master bedroom. They were very professional and treated my home with so much care. Couldnt even tell they were here until you looked at the new unit.What a great company and crew. I will be recommending them to all my friends, family and anyone who needs a heating and cooling expert.

Jack and his crew did a fantastic job replacing the A/C units and gas furnaces at my townhome with all-electric Mitsubishi air-source heat pumps. We used all of the existing ductwork and love the new equipment - super efficient and improved comfort. I would highly recommend Benchmark Service if youre looking to simplify and go all-electric for heating / cooling, plus want a responsive business owner and team.

I was very impressed with my interaction with Jack from the beginning. He was confident in his experience but never pushy or high pressure. He and his sons came and easily installed my Mitsubishi mini split ductless unit in our garage in less than a few hours. You can tell they have done this hundreds of times before. They also did it for less than 2 other quotes I received. They were polite and cleaned up and they were on their way. My AC/Heater in the garage works great and is so quiet! So glad I chose this very quiet Mitsubishi brand model, and Mitsubishi was who recommended Jack as an expert installer in the DFW area. Jack even patiently taught me how to program it. Very happy with Benchmark Services.

Best Mitsubishi mini split air conditioning contractor in the metroplex.

A family member recommended Benchmark based upon years of great service. Like the other reviews here, we are very impressed with Benchmark’s work to install two new Mitsubishi systems in our older home. One system was to replace one we had bought new 12 years ago by a local service company that struggled to maintain the product they sold us and were constantly needing hundreds of dollars to repair. Benchmark arrived promptly each day, vacuumed daily at the end of each day, replaced poor quality ducting original to the house, removed all prior components, and are among the most courteous professionals we have had work with us. We are looking forward to a cool summer and reduced electric bills! We are going to use Benchmark for all of their services going forward!

I had a small Mitsubishi unit installed by these guys to heat and cool my garage last fall, and MAN, DO I LOVE IT!! It was like having an entire new wing added onto the house! The Benchmark guys were so professional, too. I left them alone to their work, and after it was all done, there wasnt a speck of dust or debris anywhere. Talk about a clean install! I can truly say that I have enjoyed that little Mitsubishi every single day since. Thank you, Benchmark!!

Jack is by far the most knowledgeable HVAC technician Ive ever met. He has a deep knowledge of the inner workings of Mitsubishi units and will work to install the perfect unit for his clients needs. His team was extremely professional, hard working, and respectful during the entire install. To top it all off his prices were extremely reasonable.

Great service and quality! Jack and team showed up on time to install a ductless unit over the summer in my home office. Very happy with the AC! Its quiet and works perfectly.About 3 months later in the fall I did a small home renovation and the indoor unit had to be moved. I contacted Jack and he showed up same day within an hour to get everything moved so contractors could continue with their job. Ended up saving me time and money on renovation so crew could continue working.I would recommend Jack and his team to anyone. They have a great product/pricing, are very courteous, do quality work and show up on time.

I met Jack and his son William over a year ago to troubleshoot an issue I was having with a Mitsubishi Mr. Slim unit in my garage. They promptly were able to diagnose the problem and corrected things to like new condition. Seems the unit was improperly installed from the get-go. In retrospect, I wish I had used Benchmark Service to install the unit to begin with. Click the dealer locator link on the Mitsubishi website and you wont find but one Diamond Elite Contractor in our area. Theres a reason Jack has earned the Elite status.Fast forward to a few weeks ago where I approached him about installing a Mitsubishi unit in my Master Bedroom to act as an alternate to my central HVAC system. Instead of a Mr. Slim system he suggested the sleek and unobtrusive Mitsubishi cassette ceiling unit to ice down the bedroom at night. His bid was more than fair and as usual the work was performed in an efficient and professional manner.If I could choose 10 stars to rate Benchmark Service I would. Bottom line, good honest people that are a pleasure to have out to the house. Highly recommended.

Benchmark is the best. I had 6 ductless ACs put in my house. They are so energy efficient and work perfectly. Very happy. I would highly recommend Benchmark. Jacks customer service is outstanding.

My house is just a little over 14 years old. Our traditional unit was in need of replacement and my wife and I wanted to research other options regarding the heating and cooling of our house. We did all the online research we could do and decided to call Jack to get some first hand knowledge. A few months later we decided to take the leap with ductless throughout our entire house. We wouldnt change it for the world. Jack and his guys were clean, professional and courteous. They worked hard and were very efficient. I enjoyed having them around.

Jack, William and Michael were on time, professional, courteous and meticulous in their work. Cooling has been a huge problem in my home since we bought the house several years ago. I struggled to find a company who could competently address the issues and provide a solution. So glad I found Benchmark Service.

Jack and his crew are extremely professional and do a great job for us! They service our home and our business and we have always been very pleased with their work and efficiency. Cannot recommend them highly enough!

These guys are the best! They are efficient and quick. They are extremely knowledgeable and do great work. I highly recommend them and their services.

I had 3 different A/C repair companys come to my home to repair an intermittent problem and all 3 could not find the problem. The two technicians from Benchmark found the problem in 15 minutes and had it repaired before an hour had gone by. They were very polite and professional and the price was fair and reasonable. I will use them again and recommend them to anyone having a AC problem. Thanks Jack for putting an end to my problem. Robert

Jack and his team are very professional, and did an amazing job on our Mitsubishi mini mplit A/C system. Hire with confidence.

Jack and William clearly know what they are doing. After calling Jack and speaking with him in person, I knew he was the right contractor for me. He answered all of my questions and showed me the ideal solution for my situation.They installed a 3/4 ton mini split heat pump in my home office in a half day. Now instead of running my 12 SEER central AC system for my 2300 sqft house during my work day, I can run the 30.5 SEER mini split to heat and cool my office. This should save me some serious money and keep me more comfortable during the extreme summer and winter temperatures. His prices were in line with other dealers quotes but he includes a 12 year warranty because he is a diamond dealer with Mitsubishi, which is a huge plus (standard warranties are 7 years).The inverter compressor is very impressive because it doesnt turn on and off like a traditional AC system. It changes the compressor speed based on the demand, which keeps the room at a comfortable temperature all of the time while using a fraction of the energy of a traditional system. I have an energy monitor on my house and the new AC uses between 75-200 watts to keep my office maintained at 75 degrees. Even if I bump the temperature as low as it can go, I can only get it to consume 750 watts! On top of all of that, you barely know this system is running because of how quiet it is (even the outdoor unit barely makes noise at its highest speed).

Jack did a great job with the A/C installation. He was prompt and finished the job on time. I would recommend him highly.

My AC works better than new. Benchmark fixed a poor install and even poorer maintenance by another HVAC company. They were polite. efficient and personable. Number one in my book. Highest recommendations for Benchmark Service.

The Benchmark team was great to work with. On time, clean, quality work and the price was as promised. I am recommending them to my friends and family.

The most honest, trustworthy service I have ever received and at a fair price. (Most good and honest guys like this are over priced in my opinion.) Jack came in and gave me a full assessment of my all units and how they were functioning and what the issues were(at no cost I might add). With the issues he found (and there were a few I already knew), he broke them down in small estimates in order of most important and how best to correct them. He even took one of my units home, fixed it over night and brought it back the next day (rather than trying to charge me for a whole new unit).I cannot say enough good about this man and his company Benchmark. If only there were more people like him in different industries. Getting things fixed and done at home would be much more simple and cost effective.I give Jack at Benchmark the highest recommendation!!

We have always received attentive service from Benchmark. Because of the high demand in the Metroplex area their quality work is that much more appreciated. Highly recommend.

Jack installed the Mitsubishi Mr. Slim Air condition and Heating unit in my media room. It is awesome and I would highly recommend calling Jack to get one in your media room.

1st class, professional service, products, and installation. Jack and his crew really know their stuff. I am very happy with the Mitsubishi split twin HVAC system that they installed a couple of weeks ago. Everything went exactly as they said it would.

I have use Benchmark Service for over 5 years. Jack Schmidt was the first person to accurately diagnose and address my AC/ducting/insulation issues. He also assisted in a central air purifying system. He has always been punctual, accurate, ethical and reasonably priced. He has a strong knowledge of HVAC including the newer systems such as the ductless units. I most recently sought his services for maintenance on the existing units as well as issues relating to an addition to my home.I would strongly recommend Benchmark to anyone needing HVAC and air purifying systems.

Jack was able to move my hvac unit into my attic and free up space downstairs. While he was at it he also installed a new tankless water heater. I am so happy each day when I have endless hot water and each month when my electric bill comes and is at least $200 less than I was paying! Thank you Benchmark!

Jack and his crew are excellent.