A true, old-fashioned, family run business that is really great. Always provides great service, timely and prompt. I highly recommend them.
Needed a meter base replaced due to a storm. Was willing to pay a premium to get it done. I figured 2500 would be high but I would go with it to get me tenant back in working order. Long sent an estimate for 3900 and said that it would have to be paid in full prior to the job being started. I have never heard of such nonsense. I ended up using BakerBrothers. Job was completed in one day at $1500. Less than half the price of Long Electric. The did not ask for a final payment until the job was passed via the city. Beware of LONG HEAT AND AIR. Go with BakerBrothers or anyone else.
I spoke to receptionist on 3-29...she scheduled my appt for Friday 4-2 between 3-5...NO ONE SHOWED UP OR GAVE ME A CURIOSITY CALL FOR REASON...I CALLED AT 5:30 AND RECEIVED RECORDING THAT BUSINESS WAS CLOSED AT 5PM...... WHAT A WASTE OF MY TIME AND EFFORT... I AM SO DISAPPOINTED THAT I WAS DISREGARDED.... WHAT HAPPENED TO CUSTOMER SERVICE????E.
I would recommend Long Electric to my neighbors because they are professionals! I had a DI-Don’t fiasco on my hands and tried for days to get my ceiling fan replacement to work. Tommie came and fixed it within an hour! I explained what I was trying to accomplish and he made it happen. This company is local and established. I received text message confirmations, reminders, and notifications with Tommie’s visit so you know who is coming. Go with the safe, local and knowledgeable company! I am glad I called them!
I was recommended Long electric and AC by a friend of mine. They accommodated me the same day, fixed the issue and made another visit to ensure that everything was working as expected. They gave a quote for the future work ( replacement of the unit as it is from 2002) . Quote was reasonably priced and never pressured that it has to be done immediately. After they fixed it the AC is working great . I will definitely call them when it is broken again to replace the unit.I am so pleased how they accommodated me as soon as possible, the quality work and the reasonable price with out the pressure of sales. I highly recommended Long electric and Air conditioning .
I have been doing business with Long Electric & Air Conditioning for well over 20 years. I have been with them that long because I know they will diagnose any issues properly and do the job right first time/every time. They have taken care of all my electrical, heating, and air conditioning issues over the years, and I would never think of calling anyone else. They are friendly, courteous, very knowledgeable, and I feel very fortunate to be able to call these folks anytime I need help.
Consistently excellent, dependable service. We moved to Irving 11 years ago and now live in north Grand Prairie. We have used Long Electric for small and large jobs. We have found them to be reasonably priced, dependable, and responsive. Their jobs have always held the test of time. If you are looking for an residential electric and AC service, look no further.
I came in to work on a Sunday afternoon, 105 degrees outside, and no a/c. Called Long Electric and they had their tech, Kevin, out here within an hour. 30 minutes later, A/C is repaired and blowing cold air. Great work!
Long electric and air conditioning came out the very next day after I called them. Upon arrival the technician was polite, informative and best of all on time. Keeping me from waiting all day at the house. The electrical issues were resolved in a quick, professional manner he even explained to me the reason for the breakdown. I recommend this company not only for the reasons I mentioned but more importantly, they didnt drain my wallet. Long electric and a/c are now on my speed dial because they earned my loyalty. Thank you for your assistance, I hope I never have another problem but if I do I know who Ill be calling.
I have been a customer of Long Electric and Air Conditioning for at least 20 years and I have always found them to be courteous, knowledgeable and quick to respond to my calls. I recommend them to anyone who asks who is your electrician?
John texted me to let me know he was on his way, Arrived on time. He was professional and courteous and did a good job. Would definitely recommend.
Great Technicians that gives good customer service along with servicing the units... all appointments are kept, customers are updated on Techs arrival . Long Electric & Air is a great company I have been using them over 15 years.E. Cohen
We gave them no notice but they showed up ASAP. Cost was very reasonable and the techs were extremely helpful.
I have used Longs for many years, and I have always been extremely satisfied with the quality of their work and prompt response to my needs.
I can rely on Long to take care of my needs. They stand behind their work and the products they use and sell.
Great service!! Quick response! Fixed on first time and no games. THANKS!!
I’ve used Long for 30 years...wonderful people & service.
Super responsive and honest! My go to guy!
I tried this place out because of the good reviews. I called to make an appt. To come check out my A/C unit outside cause its not working and Im without A/C its super hot! The dispatching lady tells me since they are busy today itll be $127 I asked before hand is that the price to check it out??... She said no that is the price to fix it, so Im thinking thats good not bad at all so that is the only reason I agree to have them come out and check my A/C out. So they come they check it out and tell me the compressor is bad and itll be $3000 and since my unit is old might as well replace it which will be $5000, I tell them oh no thats way over my budget so Im thinking in my head ok well bye. And then they bust out with, thatll be $127. I say what the lady said that price is for fixing the issue they say no thats to check it out and I said but Im still without A/C so one of the gentlemen gets mad and says ok bye!! with an attitude and I say good bye. Thats outrageous to pay that much just to come look at the issue and not do a single thing. I dont know if the lady got the info wrong or lied just to use their services and waste time but I would of never agreed in the first place if she would have told me its $127 to just come check out the issue. I wouldnt recommend, what bothered me was they had the nerve of actually trying to charge me that much for doing nothing!
Fixed my lamp for me. Inexpensive and fast.
Always friendly, do good work
They helped me out immediately!!!
Great!
Friendly, family oriented, very helpfully,