Very helpful and made it possible to get my car back when I did think it would be. Thank you guys so much God bless you all. I will be forever grateful for all your help!!!

My car was towed from a private property while I was at work at the Huntsville Hospital. I called tow pro to verify that my car was there around 6:20pm at which the off site rep(a woman) quoted me $200. I was forced to wait until I got off at 10:00pm and arrived at tow pro at 10:30pm. Upon arrival I was met with the truck driver who was already there working. I called the off site rep to tell her of my arrival which she then charged me an additional $50 “gate fee(a fee charged to have a worker open the gate for me after hours) totaling $250. I disputed the charge informing her that a worker was already there and that there should be no need to charge me extra. I was forced to pay the $250 after being explained that they will continue to charge me day by day additional storage fees. While paying the over priced fee of $250 I asked the worked to explain to me their price point and simple inquiries about the price and regulations of towing companies, he then threatened me with addition storage fees for asking question stating that “the reason they charge so much for retrieving impounded cars is for people like me who get agitated and ask questions.” I was forced to essentially keep my mouth closed for fear of not getting my car back without having additional fees added. He did not provide me with information of their prices and refused to Itemize my receipt. I feel over charged by far and belittled having to pay for a Nonconsensual Towing fee without an explanation of prices.

Customer service 👍, worked with us to remedy a situation. Tow truck driver 👎, almost left the vehicle in a precarious place that would have blocked others driveways.

Very unprofessional. Very expensive.Try your luck elsewhere.

Just terrible customer service and rude wouldnt let me in my vehicle to prove it was mine made me drive all the way back to Hazel green for a i.d but wouldnt accept the same i.d on the phone in a photo NEVER AGAIN WILL I do business with a company who thinks they can just treat u any way because they have miserable tendencies just a lame business all around 💯👎👎🗑🗑

Absolute 5 star service! Dan arrived promptly at our home to pick up a vehicle and was very polite and friendly! He loaded up the vehicle and traveled into town with my husband following! He handled a very rude employee at the drop off with total class and got my husband set up and taken care of! So glad we found this service and they sent us Dan! We will always use this company in future! Thanks for the incredible service yall!

It was a very unprofessional experience and there was a huge lack of communication regarding cost of services. Never AGAIN.... very bad experience

Dan, came and picked us up very quickly and did a great job. He was very very nice!! Would recommend to anyone!!

Bradly came in the timeframe given to me. Price was same as quoted on phone. Professional and reasonable towing service. I definitely recommend this towing service.....5stars guys! 👍🏽

Best towing company in the Huntsville area. Second to none service and friendly service.

Friendly and affordable. Thanks guys!

Lady that owns is super nice.

Ran me off the road near hampton cove.