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A Towing
29407 W Enid Rd, Eugene, OR 97402, United States
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A Towing

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So
Review №1

Herman was amazing. He got there very quick, was very helpful and communicative. We would definitely use this service again!

An
Review №2

Herman was our hero! He was professional, courteous and went above and beyond with his service. My daughter attempted to change our tire to the spare by watching a video. Herman was complimentary on what she had done and continued to explain how to finish if she would ever need to do it again. In a time where everyone is in a hurry, Herman took the extra time to explain when he really didn’t have to. Please know that you made a positive difference in our life. Keep spreading the kindness and professionalism!

Ni
Review №3

We are very grateful to have met James and Matt. Matt took the time to come out and make plans ahead of time, to tow our 1964 GMC converted school bus to the shop after it sat for 28 years. It was a tight fit and they executed their plan with ease. It was a very hard job and took precision and skill, very impressive. Matt drove the bus in reverse as James towed. I would recommend them for any tow job, hard or easy. They are professional and thorough and friendly as well. They also were generous enough to give us a great deal. I would give them 10 stars if I could. Matt and James are the A Team.

Cu
Review №4

The tow operator picked me up at Diamond Island Rd @ i-5, I cant remember his name but he was amazing. I didnt have to wait long. Very professional and punctual!

An
Review №5

My family and I had a travel trailer delivered to A+ towing as the hub location for us to pick it up. James, one of the employees there, went above and beyond what I would’ve expected in terms of customer service, patience, and doing the job the correct way from start to finish. Thanks James for being careful with our new trailer during unloading and taking the time to ensure that we hitched up properly and were squared away for a safe travel home. James stressed the value of safety on getting the trailer hitched up properly and we greatly appreciated his help. Five stars!

Ja
Review №6

Dispatch was friendly and professional. The driver Kevin was hands down the best tow operator I’ve had. His professionalism and optimism immediately set me at ease and left me with the feeling everything was under compete control and I had nothing to worry about. It’s no wonder local shops use a+ for their towing needs, they are the best in town.

Ni
Review №7

The service was outstanding and Herman was very positive throughout the whole experience. I was really impressed with the extra help I received to make sure the truck and trailer were delivered safely.

Ca
Review №8

Thank you to A+ Towing for being timely, efficient and very helpful. Your driver, Herman, was friendly, reassuring and even took the time to educate me about how to engage the towing tool stored in the spare tire trunk should I ever need to be towed by another vehicle. I truly appreciate your service and highly recommend A+ Towing!

Ly
Review №9

Hermon was a life saver! He went out of his way to make calls and help get my paperwork in order. 11/10 would recommend!

Ka
Review №10

I have to give big props to Herman the tow truck driver. I broke down on I 5 and he came to our rescue through Triple A. He was the most courteous professional. And I dont think Ive ever had anybody take the time to send a picture and video to verify that my car got to the place that it needed to be. I would most definitely highly recommend working with this company and if you can ask for Herman. Absolutely awesome experience with this tow truck and driver.

Ju
Review №11

Nick was very professional and he took very good care of my motorcycle so I could get her to the mechanic and feeling better soon.

Ry
Review №12

Herman did an awesome job at being on time and getting my truck setup to be towed away.

Sa
Review №13

Herman was great! He was very helpful, kind and quick! It was incredible that he was able to maneuver his truck in our very small, gravel driveway and within minutes had my truck up on his vehicle! On top of being great at his job, he was very pleasant! Painless experience! Highly recommend! Thanks, Herman!

De
Review №14

Jim and Jack were very professional, efficient, and courteous towing my car from an accident. They also wore they mask the entire time, which I appreciate. Thank you, I give them an A+…5 Stars!

Ma
Review №15

Nick was prompt and professional. A super-hero without a cape!

je
Review №16

Had my truck towed 4 miles. The original quote was fair, but ended up being almost 40 dollars more once my truck arrived at the shop. How you missquote by that much using GPS and charging only 7 bucks a mile is beyond my comprehensive range. 3 stars is generous I feel, but the driver was on time and very professional. Personally, I wont be calling them ever again.

Bi
Review №17

Nick showed up quickly, was courteous helpful and got us going fast. We made it home safely to have our repairs made in our home town.Thank you Nick for your professionalism and kind nature.Bill Bailey

Ri
Review №18

Very professional and thorough, James P. Was also very informative and helpful, I really appreciate that he let me know about delivery services I can call while Im in my rig for the night great job thanks 👍

Jo
Review №19

Tow truck driver Herman like PeeWee was very polite and professional. His communication skills were on point. I appreciateted that he was willing to drive and come to my location.

Ch
Review №20

Our truck broke down on N 5 in Oregon. We were towing a car carrier. John was so professional and personable! My dog and I rode in the truck with him when he towed our truck to a mechanic; my husband stayed with the car hauler until a rental truck could be delivered. John was such a help and a bright spot in our stressful day. Thanks for your good service!

De
Review №21

Herman was very professional and showed up on time. he even saved me money by suggesting I keep my plates. Would definitely use again.

Jo
Review №22

My tanker truck broke down in the woods. Matt Kelly arrived at the designated time and had me hooked up and headed us back to town. Matt took great care of my truck, hes a true professional.

Ka
Review №23

Triple A sent this company out to tow my car home. They arrived in a fraction of the estimated time given. The driver John was courteous and extremely efficient. I dont know if Triple A gives you a choice about who they send but I intend to request A+ and I would definitely recommend them. A fine example of great service!

Ry
Review №24

They were dishonest and unable to provide details to me itemized for my records of there charges. Gave me a large bill and took advantage of my accident in order to maximize profit. No list of charges were provided for my records aside from vague numbers created to depict there charges. Lied Bout the amount paid by AAA, and proceeded to avoid my attempts at resolving the situation with accuracy on there charges to reflect the bill.

Ad
Review №25

Yesterday morning as I was driving home from work, my car had a flat tire. I called A+ towing for assistance and very quickly they sent out someone to help me. The man that helped me was named Herman. He was very helpful and explained everything to me about what was going on with my tire. He also explained some things about my car that I didnt know. He determined my tire was able to hold enough air to get me to leschwab, but just in case he would follow me to leschwab. I got there before him and text him to say I made it, but he still pulled into leschwab to make sure. I definitely appreciated the quick serive and nice atmosphere.

Ro
Review №26

Herman was a stand up professional guy and would recommend A + Towing to anyone who needs theircar to be towed.

Al
Review №27

Herrman picked us up on the side of I-5 after our collision. He showed up in a reasonable amount of time, was super friendly, and kept great conversation the whole way back to town. Great experience

Lo
Review №28

Jason was super nice, prompt and hilarious. Maked the pain of car trouble a lil more bearable.

Sh
Review №29

Overall fair prices but watch the add on they like to bill for

Ch
Review №30

Herman was a fantastic tow truck driver, friendly, professional, safety conscious and quick. Highly recommend A+ Towing!

Ja
Review №31

Car was totalled and they sent A+ Towing out to retrieve it. Herman was outstanding with his politeness and helpfulness. He made the process as easy as it could possibly be. If I ever need to be towed, I would choose A+ Towing based off the character of Herman alone.

Ri
Review №32

Only folks who would hitch a full size school bus after hours. Friendly and professional service and i felt my vehicle was very well cared for.

Jo
Review №33

I called in for someone stranded nearby their terminal. From my phone conversation I gave specific information to where help was needed and they understood and send a driver out to help. Now as for the truck stuck in the ditch, who knows. Prompt and friendly phone service.

On
Review №34

Herman was on time and had great advice and awesome service hands down awesome experience

C
Review №35

A+ Towing (Jim and Janus) rescued my car that I accidentally steered into an ivy covered ditch while turning around on a dead-end street (15th & Fairmount in Eugene). Response time was outstanding, and Jim problem solved the best tactic for pulling my car from the ditch with the least amount of damage. Janus arrived to provide assistance and both were professional and courteous. I will definitely call for these two if I ever encounter a problem with my car in the future!

Tr
Review №36

Broke down in a bad spot. They showed up within an hour. Had them drop my truck off at a mechanic in town and put the keys in the drop box. Awesome service. Thanks guys

Et
Review №37

Brad rushed over to the Thurston Market! My truck was running with my dog in the car. He got it unlocked in less than two minutes! Amazing service!

Pe
Review №38

Herman was a great help to me and arrived with in an hour of my call.

Ch
Review №39

Their main dispatcher is such an outstanding employee! She is such a knowledgeable, vibrant, passionate professional who has helped me many times and shes always so friendly and genuine. Her name is Dia. I have also had the pleasure of meeting many of the drivers there and I highly recommend A+ Towing over any other tow company in Oregon!

De
Review №40

Herman was exceedingly helpful! I highly reccomend. I called to get my car jumped, and Herman ended up teaching me a lot of important things about my car that I didnt know. Big thank you to him for saving me so much trouble down the road, now knowing what I need to fix on my car to drive safely!

Ke
Review №41

I just had a fantastic experience with Herman from A+. I was connected with A+ through AAA and Herman went absolutely above and beyond. A+ is a great choice for towing type needs.

Ga
Review №42

Herman came for lock out service that Man was awesome I love the fact Im 5 foot and slightly taller

Ma
Review №43

Herman really saved me when my 30year old Dodge camper van died on a gravel lot, stranding me and my dog. He tested the mechanics a couple different ways on the stop, suspected the alternator and took my rig to the local Dodge dealership. Once there they refused to service it because it was a 92, but Herman convinced them to take me in as my “home” was already sitting in their lot! So grateful!!

St
Review №44

Jim did a great job helping me tow my car. Thank you. He was very nice and easy to communicate with.

Em
Review №45

JOHN came out and helped my daughter change her tire and made her feel comfortable with her 1st time ever having something like this happen. Thank you John for such a positive experience 🙏

Ri
Review №46

Herman towed my car from Alsea to South Beach. Its a sports car with low clearance. He did an excellent job and deserves a 5 star rating.

Bi
Review №47

We had Nick help us out when our alternator was bad and we broke down on the highway. Towed us to our hotel and was overall a pretty relaxed experience given the situation.

j
Review №48

If you want great service do in morning this guy is great and kind

va
Review №49

John was amazing! Quick, efficient and so kind. Deserves a raise!

Ra
Review №50

John & Matt L. Were amazing yesterday (12/21) in helping to get my car unstuck! They both showed up on time and had a few ideas on what needed to be done. Both were super nice and calm through what was a rather wierd day! Thank you John and Matt for chatting with me and doing what you guys could do to help me ! You both definitely deserves a bonus or raise!! 🙏🏼

Th
Review №51

Nick with A+ Towing arrived 50 minutes earlier than initially estimated by AAA. We were stranded with our pop-up trailer in tow. Nick waited patiently both times while we transferred our camping gear from the towing vehicle. Nick did a great job backing our pop-up camper into our tight drive-way on a hill. Thank you for the quick, courteous, and professional rescue.

s
Review №52

Very professional and attention to detail. Towed car to dealership without any issues, reasonable rates.

Bo
Review №53

Herman was great! Super knowledgeable. Checked my alternator, checked the battery health and cleaned it. Also checked my oil. Super nice! Would call again.

Ma
Review №54

The cowboy was very professional. He handled my tow with experience and friendliness. Thank you.

La
Review №55

Nick did a good job towing my truck. He was able to put my vehicle exactly where I needed it. Highly recommend.

Th
Review №56

We had our RV breakdown James was great. Knew what to do and friendly. Thanks

Me
Review №57

John from A+ Towing was a great guy and provided excellent service when we were stranded on the side of the road and no one else would come. Would highly recommend this company and John for their great service.

Sh
Review №58

Nick was a very helpful driver. He was quick and got me out of a dangerous location. I would use them again!

Em
Review №59

Broke down on a drive home but luckily Herman at A+ saved me with a tow home. He did a great job and i would definitely call him for a tow again!

Ja
Review №60

Lost the clutch in my Dodge SRT-4 on my way home from Eugene. I’ve never needed a tow before, so was safely off the road and began searching for a tow company on line. Not knowing anything about any of them, I called 3, they wouldn’t be available for at least two hours. The last one I called told me to call A+ Towing. I was glad I did, I explained the situation and within 30 minutes James Petersen from A+ pulled up.He got my car loaded and was so careful as to not damage it and took it to my home and literally unloaded it in our driveway. James was great!! We will always use A+ Towing if we ever need a tow. Wonderful company. James you were awesome, really appreciate you!For all of you out there, if you need a tow, call these folks first, the driver will go above and beyond! And don’t forget to tip your driver.Jackie

Be
Review №61

Great service! Nick took care of me and got my car off the busy highway and to a location it good be fixed! Great work guys!

Ka
Review №62

Very professional and followed through with great service. Would recommend and use again. Matt called me as he was headed to car and called after to let me know car was delivered safely to shop. Reasonable price as well.

Ga
Review №63

Nick was amazing. Saved me on the side of Beltline, and made sure I was taken are off. A great dude. Thanks Nick!

De
Review №64

We had to have our truck towed in the evening. We were very happy with their service. Our driver was Nick and he was very professional and nice. They responded very quickly and the price was reasonable. We will use them of we need service again.

Ro
Review №65

Herman was extremely helpful and the service was exceptional. He even shared some of his snacks with me and gave me tips on how to use AAA efficiently. 10/10 would recommend using this company if you need a tow

Ku
Review №66

Nick was ontime, professional and able to move my vehicle safely out of a very tight, bad-tricky situation. He handled pressure and took enough time to make sure it was done right with no damage. He never made me feel bad about the tough job, the time of night or how long it was taking. He did quality work and was not rushed. I so appreciated his help in this tough moment.

Br
Review №67

Herman is a life saver! I accidentally closed my trunk with my keys inside, ugh. He showed up quickly, made sure I was 100% okay before leaving, thank god! Apparently getting into my trunk from inside the car is NOT easy, I had to YouTube it, he had tools to help, then he made sure my car was charged up working just fine. Definitely would recommend this service!

Ca
Review №68

The driver pulled up looking like his day job was being a rodeo clown 🤡 and his night job was towing. Extremely pleasant to chat with and a sense of humor made for an enjoyable 2hr drive. Attentive to his passenger and overall a pleasant character I would highly recommend Herman at A+ Towing as a driver and good job to A+ Towing for having him on the crew! Hope he shows up in his knee high socks, knee length shorts and cowboy hat 😉

mi
Review №69

A+went above and beyond my expectationsIf you ever need anything big moved call A+

So
Review №70

They are awesome for allowing m to email docs for a car I sold over a year ago. Im glad they worked with me with proofs.

Co
Review №71

John was awesome. Friendly. If I need A+ towing in the future, I’ll be calling them.

KT
Review №72

I went out to my car during my shift at a restaurant and I accidentally locked my keys in my car. A plus towing showed up within thirty minutes of my phone call and Herman was so nice and professional and got my key out of my car in less than thirty seconds, no joke. Aside from being so kind, he made the experience quick and easy and I’m so grateful for his help. Thank you, you guys are truly A+!!

Er
Review №73

Always great service from the team at A Plus towing! From dispatch to on-site, these guys are top notch - timely, professional, and efficient! I’ve worked with Herman a handful of times and can’t thank him enough for always coming through and getting the job done. I will continue using A Plus for all my personal and business needs. Highly recommend you do the same!

Ju
Review №74

Seriously awesome place! Herman was my tow truck driver and he was quick, polite, efficient, AND followed the covid guidelines very professionally. I am very pleased with his help. He towed my car when my tires got slashed and I am a recovering alcoholic and he not only helped with my car but talked to me for a while and helped me calm down which is a very huge help to someone like me. I recently relapsed and if it wasn’t for him talking to me I definitely would’ve relapsed again because I was extremely agitated and craving a drink. Herman deserves a raise for sure! He did a lot more for me than just tow my car and I’m very grateful that he was the driver!!! THANK YOU HERMAN!!!! And thank you A+ Towing for hiring someone as respectable and prompt as him. I hope all your staff are even half as good as him!

Mi
Review №75

John is my hero! I got a flat and was stuck on the side of Hwy 99 trying to get my tire changed out with inadequate tools, he stopped to help, got the tire swapped out and had me back on the road in no time. If I need help again Im calling A+!!

Ja
Review №76

Kelly the owner is AMAZING. Super thankful for him and his team.

Ca
Review №77

The serivce was really great! One of the most important aspects of customer serivce is the ability to meet people where they are at in a time of need. My car broke down on I-5 in between Harrisburg and Halsey. This was the first time my car had ever broken down so needless to say I really had no clue what to do. I was on the verge of a mental break down and Hermon from A+ Towing came quickly and gave me a temporary fix for my battery so that I could get back to Eugene without needing to be towed. He was kind and personable and made the experience a whole lot easier. I am very grateful for his quick service and for A+ as a whole. Keep up the good work!

ja
Review №78

Herman a cool guy, great communication, great work ethic

Ca
Review №79

Nick was awesome! Timely and kind. Really appreciated this service. A+ to A+!!!

Me
Review №80

John the tow truck driver was wonderful and got me back on the road in minutes. John was very friendly and patience in finding what the problem was. John got my car started so I didnt did a tow. Hes a good man and represents your company well.Leonard Henderson

Pr
Review №81

The people were very nice and helped me out a lot.

Ca
Review №82

Tony really helped me out in my time of need. He was super friendly and came out to me quickly considering how snow covered the roadways were!

Co
Review №83

Had to have a car picked up at a shop. They parked it but didnt tell us where. Herman went out of his way to walk the parking lot to find the vehicle and finally found it saved me more money and time.

La
Review №84

Used my AAA membership. Very professional, proficient. I will recommend them and will use their company again in the future. You had the best tow truck driver weve ever had to deal with.

da
Review №85

My tow truck driver, John was extremely pleasant and very professional. He was right on time and had a friendly attitude. Ill be using only this service from now on.

Do
Review №86

Neil was great, on time, calm, professional, went right to getting me taken care of. If I ever need this service again, he will be the requested person.Dug

Am
Review №87

My husband was out in the hills when his pickup died on him. Nick did an amazing job on a rough road and got us back home and in our own driveway. Best experience we have ever had with a tow. Thanks Nick!

La
Review №88

Nick was super helpful and on time to tow my vehicle to the shop. He was professional and got the job done quickly. I will be referring this business.

Da
Review №89

Herman picked us up on time and dropped us off safely. We had a nice ride and good conversation.

Da
Review №90

John Armstrong helped me out. He towed my vehicle from the ditch. John with very helpful and was very professional. Thank you John and A+ towing for getting me out of the ditch.

ji
Review №91

Hernan kept us apprised of his arrival time and actually showed up earlier than expected- nobody likes waiting right?He was helpful with instructions on which photos to take and at which angles for insurance purposes.The insurance company had assigned our vehicle to a body shop nearly 20 miles from our house - Herman made arrangements to tow it to the sister shop 3 miles away instead.He was very polite and professional.Greatly appreciated his service.

Br
Review №92

I put myself in a precarious situation and ended up causing mechanical failure with my vehicle, I was able to get my truck out of the situation, but the damage was done and I couldn’t drive. When A+ showed up the driver wasn’t fully comfortable with how he needed to block the road and instead of putting himself or others at risk he called a support truck. When James arrived he not only helped guide the initial driver through the safest possible course of action, but made sure my vehicle was taken care of through the entire process. After the loading process we followed their driver in our second car and James was already waiting for us at my mechanic’s shop. Once again he helped and guided the driver into the right space and made sure every procedure was done safely and to the letter. Both James and the driver were pleasant to talk with, attentive, and understanding. My only wish would be that I had more money in my wallet to tip them. I highly recommend their service.

Je
Review №93

Wonderful help for my little car stuck on a steep forest road, went backwards into a huge stump. They came fast even well out of town and were very helpful and efficient and courteous. Best of the best !!!

Be
Review №94

James came out to tow my Mazda Three today and let me tell you, that guy was a huge pleasure to deal with! He called me twice to let me know a bid and how long it would take, showed up ahead of schedule, was able to maneuver his truck into a tiny little parking lot and get my car loaded with no problems. He was quick, witty, professional, and chatty in a pleasant way. I would highly recommend them!

Je
Review №95

Herman was friendly and professional.. when our car battery died and we called AAA.

Ki
Review №96

Some of the best customer service I’ve seen in a long time! Can not recommend A+ enough. Herman was my tow truck driver, and he was fantastic. Right on time, super friendly/ professional, and helped with recommendations on nearby shops to fix my car up. Went above and beyond my expectations to help me out and I could not be more thankful!

Wh
Review №97

Herman was awesome! He was extremely accommodating to my daughter and I when my car broke down 100 miles from home. He was very kind and made our stressful situation better. 10/10 would recommend!

Le
Review №98

Matt from Truck 1 helped me out with towing my car back to my house and did an amazing job. Very thankful for this company

Le
Review №99

We thought my car needed to be towed and the person from A+ Towing showed up ready to give us a lift, but ended up fixing the problem under the car and re-attached the splash guard for us! It was very late at night and we still had 100 miles to go, so his assistance was a huge help. Absolutely would recommend this company!

Ru
Review №100

A pleasant experience from start to finish. Jim, the wrecker driver, was friendly, professional, and knowledgeable. He was careful in loading my rig onto his flatbed, and he double-checked everything before driving away. Excellent work!

Information
47 Photos
100 Comments
4.8 Rating
  • Address:29407 W Enid Rd, Eugene, OR 97402, United States
  • Site:http://aptowing.com/
  • Phone:+1 541-686-0044
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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