This salon is by far my favorite I have ever used! I am VERY picky. Like. Picked on by friends I’m so picky about salons for being picky. But I have continually used this salon the past 6 months and have never once left unhappy! Ariana(the owner and main nail tech) is an absolute doll and is very good at different nail techniques! She also is the ONLY person I let wax my eyebrows other than myself. Definitely recommend! My nails, brows and toes are always on point after! Their pedicures are also amazing! They take great care to prep the nails and give great massages! 10/10
I came in as a walk in and was seen right away! My nail technician was so sweet and was very efficient and meticulous. No joke, the best French manicure I’ve ever had. I’m also a stickler for cleanliness, so I really appreciated that the shop autoclaves all of their tools. Go here!!
Best pedicure I have had in a long time!!!
I got a regular pedicure and manicure for my wedding and they did such a terrible job. I asked my nail lady to fix something (she didnt even paint the whole nail) and she said no, its fine. And they soaked my hand in something for so long it dried out my skin and caused it to crack and bleed the next day at my wedding.
The staff was very kind and work quickly as they had multiple people in chairs and awaiting service. My family of five peeps all received deluxe pedicures and we enjoyed great conversations with everyone working with us. During our experience, a client grew very frustrated with her wait and despite her rude attitude toward the staff and others the employees remained calm and helpful and again so kind. Highly recommend and shout out to my guy, Hen!
I have been there on 2 different occasions and witnessed them turn people away at 5:15 even though the light says open and the hours are listed as closing at 8:00 PM I arrive at 5:20 PM today and I was told that I could be serviced. I requested a fill-in and a gel pedicure then the young guy that works there told me I could only have one and the young lady that works there agreed with him. I had previously asked them what time did they close because I did not want to be rushed and I was told that I would not be rushed after being told I could only have one service the guy that works there looked at me laughed and started talking about me in a language I could not understand I left because they were rude, nasty and unprofessional. I will never give them another dime
I was recommended this salon by one of my friends and this is now my go to salon! Everyone there is so nice and welcoming! They take their time and provide great service!
Sat in there for an hour.... started on my daughters nail just to find out they didnt do design on the nails or toes.They lost out on 2 brows, 1 medi and two pedis.
Very Professional. I love it there😍
Been coming here since they opened. Lena is amazing and so is the rest of the staff. Everyone there is very nice and very professional. I refuse to go anywhere else. Best prices in town.
They did a marvelous job.
Been going for over 7 years and have always had great service
THE BEST NAIL SALON EVER!!!! Sweet and extremely talented staff. De does my nails and Tim does my pedicures. They are ROCK STARS!!!! LOVE THIS PLACE!
My sister and i had to walk out because we had been waiting for 45 min and the lady who runs it forgot we had been sitting there and allowed a couple before us ...and she had a nasty attitude when we tried to bring it to her attention she tried to argue us down..she is clearly not a lady who works well in a rush..will not patronize this business.
Tim is good with pedi and natural nails very nice atmosphere and clean
Im new to the area and tried a couple places before I found this one. Great service! The employees are kind. And did a fabulous job on my nails. The ambiance cant be beat! All in all a great experience! My #1 spot to get my nails did!
Always have a good experience here. I refuse to go anywhere else. Mai Lee is my girl, gets all my ingrowns out and is very detailed.
This place is amazing!All the workers are nice and do not ever make me feel unwelcomed.I recommend people to come here
Attention fellow business Travelers this location is a total disappointment. In my 20 years of receiving Spa services I have never received such poor customer service. The first nail tech provided a pedicure which was wonderful. However, the second service performed on my nails was a nightmare. I advised the male nail tech that he was filing my nails too hard he laughed as if I had said something funny. Secondly, I attempted to discuss with the nail tech how I wanted my nails shaped and the length. The nail tech spoke in another language and appeared to not have an interest in my request. I then asked to speak with the manager who was rude and unprofessional. In summary given the cost, value and horrible customer service I rate this establishment an absolute zero. There are dozens of nail salons in the area to which I would strongly suggest you consider.
I love going to this place and would rate 5 stars if the wait wasnt always over an hour every time I go. When I have the time to wait I do. only because I love the way they do my nails.
Very painful pedicure. The first time I got my pedicure there it was done by one of the guys there. It was relaxing. The second time it was done by an older lady. She was extremely brutal with my feet. I had to tell her to stop because she was hurting me. My 12 yr old daughter had her pedicure done by the older lady the first time I went. My daughter complained to me that it hurt. I thought she was just exaggerating until I experienced that lady myself. Horrible experience.
They are professional, very sanitary, and do an excellent job! I always enjoy my experience here.
I would avoid this place at all costs. Went to get a pedicure and the technician, even after me yelling from pain to stop, continued to pull my skin off on the side of my nail. She just smiled and put it on the top of my foot for me to see. (Proud is such a big piece of skin?!?) the pain eventually went away and I briefly forgot about it. Fast forward to last night (10 hours later) and I can’t sleep from the pain on my toe. Never going back
My Cousin and I went to get her nails ready for her wedding. My cousin only wanted something simple but cute that any nail tech could accomplish. The manager of the shop told her that she would have to go to the other side of town for those crazy nails and this shop does not do crazy nails. This shop does nice and neat nails. They also did my SNS powder which lasted all of 3 days which usually last 2 plus weeks. I would not be back the service was terrible and the attitude was even worse.
Lena is amazing I dont go anywhere else to have my nails done and Ive been going there for approximately 8 years
For the second time in 3 months, they absolutely disappointed me.3 months ago, they let my daughter and me wait for 3 hours and repeatedly took customers ahead of us that came in after us, but they made more money of of them because they were getting a manicure and pedicure done, but my daughter only needed her nails done.Today, I had one lady ahead of me and the owner told me as soon as she is done doing her nails it would be my turn.Waited for a hour, then the friend of the lady who was ahead of me decided she wanted her nails done, and again, the owner wanted to please her, told me she would do the other ladys nails first.This is not how you do business, Pinky Nails...
It pains me to write this because I personally like the lady who runs the place. I got acrylics done by her a couple weeks ago. Didn’t like them that much because they seemed really thick and bulky, but I let it slide because I got compliments.. now they don’t look good and it’s time for a fill in, but I decided not to due to me not really loving them to begin with. Also didn’t have money to spare to get them professionally removed, so I looked up how to do it myself. As I’m attempting to do so myself, I notice that when using the acetone needed to remove them, my nails were super gooey and sticky and near impossible to remove. I did some research, because the many removal videos I watched did not have this sticky issue. Looks like the lady I trusted to do my nails used an illegal product, most likely MMA, on my nails, and they’re so hard to remove. Needless to say, I’m never getting my nails done there again. Most of the technicians are rude and lazy anyway. And the lady just about asked me if I considered visiting other nail salons. Why would you ask your customer that? Going to go to another salon that can get these removed, and debating on filing a report against the salon for using an illegal product on me.
They need to do BETTER! The people are nice, but there arent enough employees.
SOOOO I LOVE here too much! They were so adorable - kind. The gel polish here can easily last up to 3weeks without looking terrible. Next time I’m in Columbus, I will VISIT this nail salon!
$65 for a manicure and pedicure, and had one finger get acrylic since it broke and i wanted them all even, was an additional $4 for that finger and took me 30 min of back and forth to get the nail tech to do what i wanted. She kept originally saying natural better. Listening to what the customer wants and is paying for goes a long way....
I took my mother here. We waited at least 20 minutes fir a full set. Its a fancy place and they charge 25 for a basic acrylic set of nails. I think they need to staff accordingly so people dont have to wait so long for service. Its fancy looking place but mediocre service not really all that. Just clean.
My first time going was Mar 4, 2016. It was nice. The atmosphere was friendly. The staff was great. The service by Dee was great. He was nice and polite. I will be going back.
I think I found my new nail shop. The staff here are super professional and They are not noisy like some other nail spas where they talk non-stop in their language. The prices are SO reasonable for the amazing quality. Definitely an amazing find!
Got my eyebrows waxed here for 3 years almost monthly with no issue. December 2018 had a new woman who did my eyebrows too thin. They had actually left wax in the only part of my eyebrow that was left, but I was lucky to be able to get it out at home while saving my brow. I decided to stop waxing. Sept 2019, I’m pregnant and my brows are unkempt. So I stopped by after a trip to Walmart. No amount of “not too thin” stopped them from taking off 90% of my brow. Eventually learned the woman didn’t really speak English. Not happy!!!! Never going back.
Be careful with overcharging by this salon. They have many choices in pedicures at different price ranges. I asked for a basic pedicure and was charged $10 more for an upgraded version. So instead of the cost being $25 it ended up being $35. Not cool!
This place was pretty decent until they remodeled. Now, the prices are too high and the service is a disgrace. Dont WASTE your money, TRUST ME !!!!!
Went in to get powder dipped taken off my natural nails. After the eye roll the tech tried to cut it off with nail clippers after the 5th time of telling him they were my nails he soaked them and then used the tool to take off the rest. He cut my cuticle on several fingers after all done came home to see not all the dipped powder came off and my nails are all uneven. Will NEVER go back. Bad customer service and even worse techs.
This place was nice, beautiful and clean the only thing that made me not give it 4 stars is the fact that I told the nail tech that one of my nails was split and instead of clipping it off like I asked he filed it down and painted over it so 3 hours later the split nail started to peel and I had to cut my nail when he should have done it before he continued.
This was my 2nd visit in the last month. I was pleased with the service until while my nails were drying I began watching the technicians once they were finished... they DO NOT clean or sanitize their tools in between customers. I watched several walk over to the sink with their little carriers and rinse a few tools under the running water and slip back into their little plastic cups and go on to the next!! My LAST visit.
Loved this nail salon until the remodeling the prices went up and the service went way down, not to mention the quality of work and the costumer service. Took my friend and my mom the last time I went and I was so embarrassed with the poor service and poor work thats when I decided I would not be back . My friend and I had been a few times after the remodeling and thought maybe they needed time to get back on track yah nope .... To bad I really enjoyed that place too 😔
Lina does a great job. If you want something creative ask for her
1st time here was getting car serviced at Walmart so decided 2 come 2 get pedicure and eyebrows waxed. Extremely busy although customers claim 2 dislike service which appeared contradictory
The service here is RIDICULOUS. I got a pedicure a week ago and wanted to come in to get a polish change on my toes. The guy literally went back and forth with me on why he would charge me more because Im wasting his time. I was getting up from the chair and he said im just kidding we dont charge that much and loudly complained that i was just getting a polish change. You guys should really revamp your workers here. This was a TERRIBLE experience. Will never be back. EVER.
Lina is great! Shes done my nails 3 times already and I love her work!!! Inwpukd highly recommend her!
I used to always go to this place went recently on Tuesday evening. The tech who did my gel nails was awesome, but the tech who did my pedicure not so much. She cut out the top layer of my skin on my great toe and now I have an infection, dr bill, and antibiotics. They only refunded me $25 thats doesnt even cover the complete cost of my dr visit. Ill never be back and do not recommend anyone else to go.
I really really really wanted to have a great review for this place like everyone else but that cant happen. I moved from another state to Columbus about 4 months ago. I just came back from getting a fill-in /pedi. This is by far the worst nail experience I have ever had. To start my pedi looks like trash. My nails were cut way too short AND uneven. Short is fine I guess but UNEVEN? UH NO! Paint job not great, not even good... Like at all! Fill in terrible. Thick and chunky paint job. Uneven nails. This is the third place in Columbus that I have tried out that lacks BASIC nail skills. If Im paying money just do it right! Whats the problem with this city.??! They talk about paying customers in front of other paying customers. Employees play around as if they do not want to be here. These people literally... suck. =)
I left feeling disappointed with my pedicure. I didnt tell them that the lady doing my nails messed up, because I was just ready to get out of there. Ive been going here for years. And this is the first time that I felt unwelcome. I know its cliche to say I felt like they were talking about me, and Ive never felt that way until today. Probably wont be returning, which sucks because its the only place Ive gone to for maybe 10yrs or so.
The guy that did my pedicure was so forceful that I was having a hard time continuing. Afterwards he told me I would have to wait a long time to do SNS nails. So he offered to do acrylic with gel over it. He said it would be cheaper. When I paid for it the price was $2 more! He also charged me for a manicure and didn’t even do it. He never asked me what shape I wanted my nails and it appeared it was the first time he had done nails because it looked like a 5 year old did them. I would never go back to this place!
I went to this nail place a couple of weeks ago. I kept asking for the powder nails and everyone ignored me and they just put acrylic and gel on my nails. After a week my nails got a weird orange stain on them so I went back to complain about that and how bulky my nails came out. After all I did pay $85 for a mani/ pedi. The guy who initially did my nails was rude and the manager didn’t care so finally I asked him to just remove the nails. He got upset and had someone else do my nails. She was very friendly however after a week of her redoing my nails, 3 have fallen off. And they charged me $25 for fixing my nails. So this joke of a nail salon cost me pretty much $105 for terrible service.
Great job guys. Feet feel great.
WORST NAIL SALON EVER!!!!! NOT ONLY DO THEY NOT UNDERSTAND YOU BUT THEY ARE PUSHY,RUDE,DISRESPECTFUL TOWARDS LITTLE KIDS,NASTY,UNSANITARY,THEY RUSH DOING YOUR NAILS.LOW ON STAFF.SUPER UNPROFFESIONAL. DO NOT GIVE OPTIONS.I AM NEVER EVER EVER GOING BACK TO THIS PLACE. AND NOT TO MENTION THEY MESSED UP MY TOES.
Asked for something a little complicated & the guy that I had was super cool about it. He didnt rush & my nails came out perfect, I most definitely will go here from now on.
My nails have never been done this bad!!! To make matters worse I was on a time schedule because my wedding was the next day! If youre getting married DO NOT PICK THIS PLACE TO GET YOUR WEDDING NAILS DONE AT! They still charged me $45 and acted like jerks....
Tim is really good; very patient and creative with his nail art.
Great place very clean staff was fun and friendly..
Dont even bother! Ive been going to pinky nails for years, since before this location. The past 3 times Ive been there was HORRIBLE. The service has gotten very bad...they are unsanitary, and rude! The nail tech dropped the scrubbing pad on the floor and tried to proceed to use it on my foot...when I stopped her, she and the manager became rude. The manager insisted that still using the pad on my feet after being dropped on the floor was okay because it was only used on me...WRONG..I am a cosmetologist and I know like she knows that is not acceptable in infection control...she then told me I was bringing bad luck to her because today was the new year for vietnamese..and I only came to complain..Excuse me??? This is NOT how you treat your customers...
The chairs are awful and not comfortable. My nail technician was not nice at all and to top it all off, she cut my toe giving me a lovely infection. Thank you for that. Maybe hire people who want to work and know what they are doing.
The person was coughing the entire appointment and I did not see them clean or wipe down any surfaces and not to mention the pedicure looked sloppy.
I absolutely loved this place... until they remodeled. I understand that remodeling is a lot of money so upping the prices was expected, but what I did not expect was their level of service to drop. They have become rude and I waited for 45 minutes to get my eyebrows waxed. I was asked to move from the chair 3 different times for a technician to do somebody elses eyebrows and was never helped. I left after an hour without my eyebrows getting waxed. I am very disappointed that they completely changed how they treat their customers. If you do decide to go to this salon, Tim is an amazing person- always friendly and smiling.
Clean, friendly, and they did a great job on my nails!
Good service 👍
40+4 weeks pregnant and wanted a nice relaxing pedicure. My water was COLD, the man that was performing the service did NOT know what he was doing- he used a nail brush to SCRUB the TOP of my feet and scratched them in the process, the paint job was horrible and there was no massage of feet or legs. Overall, this place just pissed off an overdue mama and I am NOT happy. Will not be returning
Love my nails for back to school
I love this place.. excellent service
Have been coming here for years. Hands down THE Best nail salon in town!
Fast, clean, friendly and affordable! I dont go anywhere else for eyebrows or nail care!
They take their time with you .I usually always have Tam for my services .He is awesome!
Loved it... staff ruined a new shirt however with some type oil
Went to go get a mani pedi at Pinkys early in the morning. And the tech who was working on my feet cut off a piece of my flesh off! She started putting a green liquid on top (which I think may be some sort of disinfectant) but he bleeding wouldnt stop. She moved on to the rest of my toes and came back to the big toe she cut. She noticed it wouldnt stop bleeding and regardless she started painting it!!!!! The blood was all over the nail along with the polish!! She said that shell work on it once it stops bleeding and in a whisper she told me you should have told me you were diabetic. I was absolutely SHOCKED that she had the nerve to tell me this. 1st of all I told her that Im not diabetic and 2nd of all I told this lady that she took off a chunk of my flesh off!!!! Unbelievable.... I will never be going back to this location ever again and I will forever be telling new people this experience I had with them if they even consider going here.
Sarah is awesome! 💖
Great service, decent pricing.
I went in and ended up being the last person in there. I got gel polish and i felt like she rushed through it because they are already starting to chip 2 days later. Also everyone was talking to each other in their languge and i felt very uncomfortable with everyone Staring at me. I will not be going there again.Also on a side note: if online it says you close at 8 and on your door it says you close at 8, then close at 8, not 7:30.
It was a great relaxing experience.
Amazing all the time unless they are busy.
$40 for a refill is ridiculous end of discussion!
I love this shop it is the best in columbus, ga
Awesome service
Great price awesome nails
Girl was great but prices are to high
My favorite nail salon
Theres a lady there who is real rude for no reason & When they do nails they dont do the cubical BUT their pedis are nice
The wait can be atrocious
My experience was great
Very good service
Very rude!!!
Love this place
Love this place
Tim is the best!!
I dont know why they are still open. They are so rude and very unprofessional. I went there two weeks ago and it was 5pm and I was turned away because they said that it would take too long to do my pedicure and nails. I have been going to this place for years and every time I look up they are turning customers away when they don’t close until 8 PM. And it’s their level of professionalism that is my number one complaint, they have no regard for your time. They should not be rudely turning away customers at 4:30 or 5 PM when they dont close until 8pm. Change your hours or hire more staff.
Very clean place and all employees are nice