They are prompt 24/7 reliable service.We have a warranty program with American home shield. And I chose to pay for the service to come out above and beyond as they are not associated with American home shield warranty services. They were reliable knowledgeable pleasant and prompt. They also informed you of the services the tech was doing on premises. Love the service definitely recommend and I’ve already called back to get on a list for heating maintenance.
This company is great. I have used them multiple times and each time they were at my building within 12-24 hours repairing whatever needed to be done. Every time I work with Kamil who is always very responsive and takes the time to walk me through whatever needs to be done. I will definitely be calling Kamil for any future hvac needs that I may have!
Paul and his colleague did an amazing job at our center (Dreamers Academy). They were patient as we had some issues getting up on the roof, but he quickly diagnosed and then fixed the issue, and now we have AC again!! They were able to get us on their schedule very quickly, which was not the case for another company. The cost was very reasonable, and overall, we were very impressed with Global from start to finish. Thanks so much!
We used Global Heating and Cooling for an emergency central AC repair this May. The receptionist was very polite and helpful (let me know all fees up front), and was able to schedule us on the same day!Paul (the technician) was friendly, helpful, very communicative and prescriptive, and was able to diagnose and fix the problem on the same day. He was fantastic.The billing was reasonable and through an easy to use online platform. A great experience!
I was referred to Global by a friend who had a good experience with them, they are definitely good especially Mike who came to fix our AC unit. He explained to me what he was doing while diagnosing the issue which was extremely helpful. He found the problem through his diagnostic progression and was able to resolve the issue. Ill definitely use them again if needed and recommend them if you need assistance with your AC unit, ask for Mike!
These guys were great! Paul was a huge help! We called around to a bunch of different places to get our A/C fixed and these guys came by far the fastest and did excellent work in a very short period of time. The entire install of a brand new A/C took only 3 - 4 hours. Id highly recommend Global Heating and Cooling and if you get the chance to work with Paul and his team, theyre great!
Called Global Heating and Cooling when my AC unit stopped working one morning. Paul was able to come out that afternoon to fix it right away. He did an awesome job and was very knowledgeable. I would highly recommend calling these guys for any Heating and Cooling needs
Our central air unit broke yesterday and I called a different company. The technician quoted me $4900 told me the compressor was dead and the whole thing needed to be replaced. I called Global for a second opinion -- so glad I did. Paul took one look ran to his truck grabbed a new capacitor and had the whole unit back online in 10 minutes. Great experience and would totally use these guys again. End up saving me $4500.
Paul and his team were very patient and professional working on our buzzing A/C issue that suddenly occurred. They were able to come by the same-day that I called to set up an appointment and were easy to work with as we talked through the issue we were having. Taking the time to really check things out and finding the issue with the compressor on our rooftop unit. He tested our systems, offered solutions with the parts he had on hand, and was upfront with advice about anything that would be a concern in maintaining our A/C in the future.
I highly recommend Global Heating and Cooling for your HVAC service needs. The technician, Kamil, is knowledgeable, has a congenial personality and a positive attitude. The service was done professionally and in a timely manner. I appreciate the technician and the companys professionalism and effort to create a friendly environment.
Very grateful for Kamil at Global Heating and Cooling came out next day Feb. 16, 2021 to replacing my broken heating boiler for my 4-apt. building. I was very concern that my tenants and my family might go another night of extreme dangerous cold temperature of below zero without heat. But he and his team keep his word and stay after hour until got job done. I would call them again and very highly recommend them. Thank you! Thank you! Thank you!
New AC install was handled in an afternoon. Paul and the team was quick, efficient, and knew exactly what they were doing. Called Friday morning, they came out to provide an estimate same day, had the install done by Monday. Invoicing very clear and payable online. Just a really good experience overall.
Came quickly and now my home isn’t 90 dF. About all you can ask for!! Installed new thermostat and gave recommendations.
Paul is a great and honest guy. Very knowledgeableabout the HVAC systems that my house has.Pointed out the issues right away and fixed the problems. I will use Global Heating and Cooling for my HVAC needs in the future for sure!!!
We have used Global for the past two years to clean our AC compressor and have our system checked. Couldn’t recommend them more! The first time we used them was an emergency and they were able to come the next morning after we called. Today Paul came to do our maintenance and he was very professional and helpful and we’re happy with the service. Their texting platform is also nice, as is their online billing.
Global was very professional and accommodating with the work needed on our unit and thermostat. They were detailed and explained all the work being done, which we appreciated greatly,. Would certainly use them again for other/all HVAC issues in the future.
Global came out and services my unit and they were very professional and respectful. I called and they provided me with same day service .Most what I like is that they fix and explained what was wrong with the unit.Thank you for timely Manner,Cintron Family.
This is a wonderful company. We would recommend to anyone who needs a furnace right away! Good prices. Had a very quick turn around for sale, product, service and installation. They also were very kind from the owner to the service men. Thank you for helping us in a time of need! We will surely share your name with others who want a reputable company.
Paul from Global did a seriously great job to quickly diagnose and address our A/C issues. He came by in the morning and quickly figured out what was wrong - said they needed to buy a new part - went out and was back within 2 hours to fix everything.Its been miserably humid lately and Pauls work got us back to living in air conditioning.
Paul was great, super friendly, explained everything clearly and was really helpful. On time also. Would definitely recommend and use again! Great experience!
Paul and Kamil did a great job installing a new AC unit at our condo and took the time to answer all our questions along the way. They were very professional, worked efficiently, and delivered a quality product. I would definitely recommend Global for anyone who needs HVAC work done.
Ive used Global since buying our condo. Theyre extremely organized and send out appointment confirmations and notices their technicians are headed our direction. Ive also always been able to get a quick appointment, usually next day. It seems like they assign specific technicians to an address, since weve had the same person each time. Paul does a great job explaining what hes doing, how things are checking out, and what short and long-term suggestions he has for further maintenance. Billing is all digital, with e-mailed receipts and invoices. Global has done year checks on our A/C and furnace, and they replaced our water heater. Ill be calling them when we need to replace our aging furnace.
We requested that we were having issues with our HVAC and needed an advisor for what all was needed and implement it. What we got was someone who ridiculed us for not knowing what we should’ve been doing. He suggested that we might need a new system and we said okay. He didn’t follow up. We had significant issues less than one month later.
They came out within a few hours of me calling. Very professional and transparent. The tech even let me watch while he worked. No BS here!
Mike and Paul at Global Heating and Cooling has been taking care of us since 2018, when my wife and I first bought our place and immediately needed to replace our furnace and AC unit. The whole team at Global is professional, transparent and we will continue to look to them when we need their services in the future.
Very happy with the service provided. Pauly was thorough in documenting his observations and explained everything in simple terms. Will definitely be using Global Heating & Cooling again.
Recently got a new AC unit installed, the quote was very reasonable, communication was good, and the installation went smoothly. I would recommend Global to others looking for HVAC service, thanks!
Very responsive! Paul identified the problem and fixed my older unit fast! I would recommend.
They did answer my question. But they just CHARGE to much just 2 come out and take a look at your air-conditioning
Used these guys in the past. Good value to fix my ac and incredibly fast. Will use them for the next time as well.
Fast service came to my place right away for a easy fix.
Paul quickly diagnosed the problem and gave me a quote for the part to be replaced. Service was fast and professional and my furnace was up and running in no time. Would definitely recommend!
ExcellentGlobal Heating and Cooling was the only company that came out on the same day when our furnace went out in middle of a severe cold weather wave and got it going... ended up needing to replace 25+ yr old furnace and hired Kamils team to replace it which they did. Workmanship was top notch, as was all communications leading up to install. They gave a us a great price for a high efficiency Lennox furnace. Dont hesitate giving Global Heating and Cooling a call, glad i did!!!
The global team is super responsive and very helpful. I highly recommend them
Excellent! Prompt, professional and Responsive. A Great Job!
Global Heating & Cooling is a great service provider and we recommend them very highly. They are responsive, accommodating with scheduling (on short notice!), and they do a great job. Paul specifically has assisted us on multiple occasions now with an older AC unit and he is knowledgeable and thorough. We know we are in good hand with Global Heating & Cooling, and we will continue to use them for our HVAC needs.
Mike was great! My AC broke overnight and I called around 6:30-7am and he was at my condo before 10 am to fix it, on a Sunday and Fathers Day no less! He was very helpful and accommodating. The service fee to come out was very reasonable compared to others. He was able to fix it right away! So thankful for the fast timing. Would definitely recommend to anyone and saved the number to call for any future needs.
I cannot say enough about my experience. I heard that they were professional and punctual on NextDoor so decided to give them a call. They were out within 2 hours despite mentioning that it was a busy day. They were extremely helpful, courteous, and efficient and I could tell they knew what they were talking about. I had the pleasure of working with both Mike and Paul and would not hesitate to use them and to recommend them in the future. Side note: they both wore masks which made me feel safe having people in my home during the pandemic.
Owning a business in Wicker Park for over 12 years I have tried many other HVAC repair and maintenance. I rate Global Heating as the best to work with. They always respond and come when they say they will. They are always straight forward with the issues and give you options. I have never felt over charged. Definitely give these guys a call the next time you need maintenance.
Mike arrived early, diagnosed the problem with my furnace quickly, and was able to source the problematic part (circuit board) locally for a fast resolution. He was an absolute professional in his problem solving and communication. Very refreshing experience- especially in a crowded Chicagoland market where expertise over sales pitches should be valued! Highly recommended to help diagnose and fix your HVAC issues.
Mike was great. Our thermostat went out overnight and it was so hot in the house. Called at 7:30am and he was there by 8:15. Turns out our thermostat was toast so he made a temporary fix to the wiring to bypass the thermostat and get our AC started again. Recommended that we get a new thermostat. He told us he could install it himself, but that it was easy to DIY and that wed save money that way. I purchased a Nest later that day, and he even helped support me via text as I was installing it. All-in-all, I highly recommend
Our 22 year old air conditioner went out on a Friday afternoon with temperatures in the 90s, forecast to continue for the rest of the weekend. We called Global since they were in the neighborhood and had good reviews. They were here within an hour, diagnosed the problem, and had the furnace/blower motor and air conditioner units replaced with new Lennox units within 24 hours from the time of our initial call, so that we had comfortable indoor temperatures by Saturday afternoon. Mike and the technicians who worked on the installation were professional, courteous, and worked efficiently. The old units were removed promptly, and the work area was left cleaner than when they started. We would not hesitate recommending them.
I am so glad I have found these people. They are professional, reliable and offer great service.I was taken for a ride by someone who used to take care of my furnaces, not anymore. I cut my loses, and called these guys. In the end I did need a new furnace and they did install it properly on a very short notice.Whats also impressive is they use technology to automate communication and appointments, you get texts when they are on the way, get emails with invoices and a way to pay on-line. Well done, you just gained a new long term customer.
Global has both installed a replacement HVAC system as well as performed repairs/maintenance on an existing unit for us. They have been very prompt and responsive in meeting our service needs at a fair price. Great communications both before and after service. We will continue to use Global for all our future HVAC needs. Highly recommended!
I had a 24 year old AC unit that I needed repaired/replaced. Paul informed me of all my options and possibilities. I trusted his professional opinion and had him and his partner install a new unit. They were both knowledgeable, friendly and worked very diligently. I tried contacting another company and two “handymen” before I found Global. They were by far the only reliable and trustworthy company.
I want to put emphasis on professionalism. I had a 26 year old AC that died and a similarly old furnace that was on its last leg. Ordered both, they installed the roof AC and furnace in a day and ran a new wire to my smart thermostat. Couldnt have asked for a better experience. When they were done everything was cleaned up. Called around to a few placed and pricing is all pretty standard in the area.
Mike showed up early, did a very thorough job and took his time. He taught up what we need to look for to figure out if there are future issues, and called several hours later to check in on everything just like he said he would. Great service.
I called Mike about the furnace not working around 5:00 pm on a Friday. He contacted my tenants and made arrangements with them to schedule the repairs the next day. The repair was completed on Saturday as promised. I highly recommend Global Heating & Cooling. Ive had very satisfactory experiences with them.
Mike was very informative and professional. Not only did he solve the AC problem, but he also educated me on the system and gave me some money saving tips. Definitely will use again if needed.
I highly recommend the team at Global. They were quick to respond and really stepped up. Very reasonably priced too
Global Heating & Cooling came through when no other HVAC company I called had availability for a service appointment. Theyre extremely comprehensive and professional. I would definitely recommend and use their services again. Thanks to Pawel and Mike!
Prompt and courteous service. Experienced technician saved us unnecessary expenses, and final bill was actually less than originally quoted. We could not be more satisfied. Highly recommended!!!
Mike was so helpful in trying to resolve a leak in my HVAC duct work. He explained all of the potential issues and was open to returning if the issue continues. He made this entire crazy experience feel a little more manageable!
I have always had a good experience with Global Heating and Cooling from the initial installation of my new Lennox furnace and throughout the annual preventive maintenance and clean and checks. My recent inspection performed by Paul was very thorough, professional, and personable. He explained each step of his process and recommendations for improved performance of our heating/cooling unit. I have committed to use Global Heating and Cooling for future maintenance and welcome Paul to provide our service! Thank you!
I was so impressed with everything about my service! I needed to have my thermostat replaced and I called in over the weekend. My call was returned within the hour and an appointment was scheduled for first thing Monday morning. Mark arrived at the very start of the service window, was friendly and kind throughout the process answering all of my questions, and had the whole project completed in less than thirty minutes. Highly, highly recommended!
Both Mike and Paul were excellent when our control panel went out for our AC! They were super responsive, explained things well, outlined our options and made sure the whole process was seamless! Thank you both so much!
I am glad I found these people. Slawek was really fast and professional, great service.I can recommend him! Always on time!
My AC unit went out on Memorial Day weekend and they were able to get a new one in the next day (on the Holiday!). Thank you so much for the quick response and resolution.
This is the very best, most knowledgeable and highest quality group of any heating and cooling group I have worked with in Chicago in the last 15 years of owning multiple properties. They clearly communicate the scope of work. They completed many of the jobs I needed done on time and at a fair price. They also responded quickly when the heated floors went out and had the fix repaired at no extra charge. I definitely recommend Global for anything you need done for heating and cooling.
I had Paul come out in the evening to do maintenance on my furnace. Fair price and gave me a few pointers about my equipment. Real professional and skilled. Will use this company again. Thank you so much global heating!
Im so happy I decided to call Global! My AC wasnt running so well after having a handyman install a Nest thermostat. Global was able to send a crew to me just a few hours after my call. Mark and Mike were friendly, professional, and knowledgeable. I ended up deciding to completely replace my entire 18 year old system (new furnace, AC, and evaporating coil). Pauly did a great job with installation. He had everything installed and my home all cleaned up good as new in just under 5 hours. The new system is so much quieter and more efficient! Couldnt be happier!
This place is the best. They fixed my tankless water heater issue super quickly and for a fraction of what anyone else quoted. They are nice, professional, honest and great at what they do. Mark was amazing and I will call them if I ever have a plumbing issue again. They are really 5 star.
I dont even write reviews often but I have to S/O Paul. He was very attentive and walked me through the process with professionalism. I will be requesting him for future service as well.
Mark came out the day after I called. He explained that we needed a new central air conditioner and why, (it was 29 years old) My husband and I were very pleased with his knowledge and experience! They gave us a very reasonable price and installed the unit the next day!! The team that came out and did the installation were very professional and cleaned up after the job was done. I never rate anyone a 5 star, but this team certainly deserves it. I highly recommend Global Heating and cooling. The best!!
Had problems with my AC and they showed up same day as my call even though it’s the busiest season of the year for them. Mike showed up and was able to identify the problem, however had issues getting access to my unit on the roof given I live in a condo building. He was more than accommodating and brought a team to help and had the problem fixed in less than an hour. Will be using them exclusively for my HVAC needs now based on this experience.
Charged (forced) me to “recharge” refrigerant. Hard sell on replacing my AC unit, and way over inflated prices for simple repairs. $350 for refrigerant, $475 for a capacitor ($15 part), and upwards of $650 for a fan without labor. I paid $445 for a hard lesson is getting ripped off. Only hope they didn’t ruin my compressor with overfilling the refrigerant. Run, do not walk away from them for a small job. Repair will cost me $150 plus my time on YouTube.
I am not sure how this place has 4.9 rating. I rarely write reviews but I feel compelled to bc it was a particularly bad experience. The tech was supposed to arrive between 8-9am and came at 10:45am. He arrives and spends no more than 10 minutes poking around the AC unit and diagnoses that it needs a new fan motor. I asked him how he knows its not the Freon or the capacitor and he couldnt give me an explanation and kept talking about the fan motor. He then calls his office and they cant get me a quote until Monday (It is Friday and 90 degrees outside) but the part could be $450-$850. He then told me using another company would be useless because all the vendors are closed by noon today. I asked about company policy for warranty on labor and parts and he had no idea and had to call his higher ups. Since $450-850 is a lot of money I called a different company for another quote.I called 4 Seasons Heating and Cooling. I needed this AC fixed stat bc my dog was suffering in this heat. I got a guy out here a few hours later same day and he performed tests and diagnosed it was the CAPACITOR. Replaced it and cleaned my unit and stayed an extra 15 minutes and took readings to make sure things were up and running well. I am SO GLAD i got a second opinion. It saved me hundreds and a headache.I am not sure if this tech is representative of the company but I will not be using Global Heating and Cooling, LLC for my HVAC needs in the future. The diagnosis was wrong and if I stuck w this company it would have proved to be an expensive headache.Update: I was called eventually and they stated that since there was a misdiagnosis I would not be charged $95 for a consultation fee.
Paul acted with the utmost professionalism. Will definitely be recommending his services to any friends with HVAC needs.
Called on Memorial Day Weekend at 10:30. They were here by 12:30. AC fixed by 1. Quick, efficient, both the woman on the phone and the technicians were pleasant. Overall great experience.
Paul serviced me, 11/10 would recommend!
Incredible. Called at 5pm for an appointment. Onsite and fixed by 7pm, same day. Professional, fast, polite. Fair price. Great service. Highly recommend.
When out AC unit broke down, Global Heating & Cooling LLC was prompt to respond, answered all questions and gave us a very reasonable quote compared to other companies we reached out too. Final cost was the same as the quote we received. They came on time and replaced the AC unit fast.
I was constantly having issues with my furnace and i saw this company working at one of my neighbors house, I decided to give them a call and was impressed on how quick they were, the gentleman that happened to be working on my neighbors house was the same one who showed up. Paul was very courteous, polite and knowledgeable. Im not an expert at these things so paul took the time to explain to me detail by detail on how everything works and how often maintenance should be done. I will continue to use this company for further repairs/maintenance and I HIGHLY recommend them to friends and family! Thank you!
Mike was very knowledgeable and got straight to the point on what was wrong with my AC unit...fairly priced and staff on phone line super friendly too...5 stars all the way
I was babysitting at a friends house when I noticed we werent getting any heat. I called and Paul came over to check it out. He replaced the part we needed at a fair price and within a an hour. Definitely recommended.
I had a great experience with this company. Technicians did the job quickly and professionally.
Kamil and his team are truly fantastic. When our air conditioning unexpectedly went out, our realtor recommended that we contact Kamil. Kamil first tried to troubleshoot with me over the phone, and when it appeared that the problem was more serious, he came out immediately to check it out. He was thorough and quickly identified the problem and outlined all of our options. Ultimately, we decided to purchase a new unit. Paul and Tom came out the next day. They installed our new unit in about 3.5 hours, and they answered all of our questions professionally and clearly. We would highly recommend Global Heating & Cooling without hesitation!
Durning the recent heat my A.C completely went out on me.Not only was the service guy quick he got to fixing and got the job done.Sławek was knowledgeable and kind enough to explain to me what happened in terms I would understand. HUGE thank you to Global Heating & Cooling for training their workers on safety with COVID-19.Super service.
Paul and Mike recently have done service on my furnace by replacing my 20 yr old unit. Paul and Mike were very professional and left my house spotless. Thank Global Heading & Cooling for flawless service and professional relazmin . Definitely will recommending you guys to my family and friends.
The techs were knowledgeable efficient. Had a small issue with a loose wire after they had left, which happens to the best of us, but they came back around right away to correct.
Very pleased with the visit. Tech showed up on time and did a great job fixing my problem without trying to up-sell me for things I didnt need. Very reasonable cost for quality work and very nice Tech. Thank you again Global Heating and Cooling!
Guys are great and professional, Worked with me on my schedule and identified the problem and fixed it right away. Would always choose the company if My unit ever has problem again.
Global Heating and Cooling were able to quickly replace my furnace for a very reasonable price. They were professional and very knowledgable. Would 100% go to them again!
Our heat went out on a Friday night and the original furnace company didn’t answer. We scrambled and found global heating and cooling and could not have been more impressed! Mark and mike arrived within the hour of calling on a Friday night and let us know what the problem was right away. They gave us several options on how to fix it and we ultimately chose to replace the furnace. The next morning they were replacing our furnace at 8am! Paul was knowledgeable and efficient. He explained everything that he was doing and provided us with an excellent experience. We are so happy that we worked with global heating and cooling!
Fantastic service. Fair prices and friendly people. Highly recommend!
Quickly fixed an issue with our A/C unit. Good service.
Global Heating and Cooling deserves way more than five stars. The team is very professional and responsive. I want to especially thank Kamil, Jola, Mike, Paul and Taras for making this experience so smooth and hassle-free. Having a water heater break down during a pandemic is a challenge, to say the least. My friend Jill recommended Global. She summed it up best when she said that they are fast, efficient, courteous and reasonably priced, and she was absolutely right. It was so easy to coordinate and have them come out quickly, and it was also easy to make the payments (credit card payments are accepted at no extra charge and you can pay by phone or on line). I also very much appreciated the fact that Kamil would respond to my texts quickly and that I would also receive texts when the workers were in route. I wish everything in life went this smoothly! Thank you!!
Our a/c went out on hot August day, and Global made it to my place on the same day to diagnose the issue. We ended up needing a new condenser which they installed first thing the next morning. At all times they were polite, punctual, and professional. Global is my new go to for all HVAC work.
Paul came out same day I called, and explained my options clearly. Came back the next morning and installed a replacement AC unit. Friendly and professional work.
Kamil and his team are the A Team! I have used Global Heating and Cooling on many of my properties and will continue to do so. Highly recommend! Thank you Kamil! Paula and Greg
Great communication on scheduling and they did fantastic work at a good price.
Ive been using Global Heating and Cooling for a couple years now to replace and now maintain both my furnace and a/c. They are professional and are always good at explaining issues and my options. Ive since referred my condo building! Thank you!
I highly recommend this company for many reasons, Slawek and Mike showed up almost what felt like momentarily after i called the company after my furnace gave out in the middle of the night. They were professional, and explained the problem and fixed it right away while being super clean. 5 stars I highly recommend!
Nobody likes it when our appliances break. Specially your AC on one of the hottest days and a Saturday as well. Mike and his crew came out to assess the situation and talked my husband and I through the diagnoses. We ended up having to replace our whole unit. The only difficult part was they couldnt come back till Tuesday, but that was not their fault. They arrived when they said (8am on Tuesday) and within a few hours we were up and running. I am so thankful for their expertise and fast service. Will definitely be having them back out to do the yearly maintenance. THANK YOU!!!!
Good professional service. Mike gave me a few options for repair and explained in detail work and costs associated.
I had issue with cooling at my house in Chicago. I call my friend Eva and she recommended Global Heating & Cooling. She previously had good experience with their cooling services. I decided to give it a try. I called and schedule estimate (its free with service charge above $150). Next day Global Heating & Cooling arrived at scheduled time. They explain me where is an issue (low levels of refrigerant). Since they left my AC is working like new.
Able to make the service call within an hour of calling, and furnace was replaced next day. Really please with service and fair pricing!
Had to do a last minute replacement of my entire HVAC system and they did it next day. It was amazing and they communicated everything that was going on at all times, even though I was across the country throughout the event.
Had issue with a/c short cycling. They came out right away and fixed it. Also had them install a new HVAC and water heater over the course of the last 2 years.Great service. Recommend them to all my friends and family. Thank you!
Mark did a great job. I called him early in the day and he was over in the afternoon. He fixed my heat in about 20 minutes. Will definitely call him again.