Dr Resnick is receptive to new and ongoing issues with me. He is very informative and empathetic. I wish I would have found him years ago when I was first diagnosed with mental illness, or someone like him. He is easy to talk to.
My experience was on Telihealth Video. My NP was very caring, listen well to what I had to say about my situation on hand. The questions asked to me were made sure I could understand them very well. I appreciated the time and effort my NP spent with me.
The office is very clean and welcoming. My first session with my counselor went really well. Im looking forward to my next session!
First time, very clean. Excellent counseling with Diane Conn. I’d see her in a carnival trailer if I had to. She’s that good.
Great communication between patient and office regarding appointments or any questions! Very caring, concerned staff! Highly recommend!
The psychiatric NP was 20 minutes late. I told him I needed help with sleeping he recommended a OTC medication that doesn’t work for me. If those medications worked then I wouldn’t need a medical professionals help
My counselor is awesome! He helps me so much!
Whatever wait time I had was minimal and the psychiatrist was helpful and respectful of my issues! The LifeStance Health group has been incredibly open and willing to assist!
The psychologist was very attentive to my concerns. I feel like progress is being made.
My provider, Mike, and the practice he was with, recently merged with PsychBC and I have been pleasantly surprised with the transition and ease. I had to register for the online portal, but became a patient in the system quickly and effortlessly. Ive needed to call the office a few times and have always been met with a friendly voice and genuine care for my calls. I would follow my provider anywhere, so Im glad he landed at a customer-friendly, easy-to-deal with practice.
Very hard to get a hold of anyone and it took me 3 months to finally talk to someone about making an appointment. Going through the same thing now with trying to make my son an appointment. Counselors/therapist I’ve talked to are great though.
Very easy to talk to and made me feel very comfortable. I was worried doing a virtual session would strange but it was completely fine.
Dr. Resnick is even more delightful, professional, and thoughtful than the hype train says. The telehealth appointments have been simple to set up and navigate, as has the patient portal. I’m grateful for all the pieces coming together to make the otherwise daunting task of getting help actually fulfilling and easy.
Glad I chose them to help me with my mental health . So far very pleased with the thoroughness and kindness of my Psychiatrist. I look forward to continuing my journey with them.
My Psychiatrist and Therapist were part of a practice that was bought out and they now work with LifeStance. Both seem very happy with their new practice. Im happy with the options for online account access and bill payment, as well as their Telemedicine options.
NP Sean McCreary has been such a life saver! The sheer fact that I can have an open conversation about treatment and life strategies without the judgment and negative preconceived notions associated with meditation is freeing. The sincerity and positivity he brings to the room reaffirms the fact that hes here to help and not just going through the motions for a paycheck.
Everyone from the front desk to the physicians is professional and helpful. They’re happy to work with your schedule, life changes, insurance changes- anything and everything. I get the feeling that they genuinely want to help.
Was able to log into my appointment with little problems.I do have 1 complaint. You send our multiple emails advising of who you are and your message says to send a message to your provider to follow instructions below; however there are no instructions below. Only options to unsubsubscribe from the emails.Very frustrating when I need to get a message to my doctor and can not do it
Diane Conn is wonderful. Very helpful and makes you feel comfortable. Great office location and staff is always friendly!
Their patient portal is akin to a website built in year 2000. Its clunky, ugly, difficult to navigate and overall a poor user experience. If youre used to MyChart, this will look like the dark ages. The absolute only reason Ive stayed is because there is a dearth of people trained to treat patients in this field. But it reeks of a hack waiting to happen and makes you question the ability of the company to provide quality service, not to mention professionalism. The VSee app is OK. It functions. Although there is always something a bit wrong with sound or pixelation. And its not at the users end.
A very positive experience
I felt like I was heard and I was always able to contact my psychiatrist after hours. She would get back to me the same day and if not it wouldn’t be a long wait. I have just started my mental health journey and with the help of PsychBC I feel as if I am being guided in the right duration towards recovery. (:
Great professional & caring people
PsychBC is one of the best counseling places that I have ever been to. They understand you and try to understand your problems as best as they can. They were there for me when I needed someone the most.
My visit was pleasant. They are very thorough with you when gathering your history and attending to your individual needs.
My NP is awesome. He took the time to listen to me and hear what I had to say. He didnt rush me or discount anything I had to share.
Today was my first assessment, and after leaving the office I feel quite confident that I will be able to get the help and tools I need.
I love working with PschBC for all of my mental health needs. The doctor is knowledgeable and attentive and makes sure you are taken care of.
Really nice people! all very understanding of circumstances and did their best to help me
Very professional and I believe an outstanding Dr. in Dr. Sherman. She is kind and understanding and definitely looks out for your best interest.
A colleague referred me to Psych BC after my previous psychiatrist stopped taking my insurance. Fifteen minute medication maintenance appointments cost $100+. My budget couldnt swing that. I started seeing a Psych BC prescriber in April, and then a counselor a few weeks later. I am just thrilled with both. They truly listen and exude genuine compassion. I cannot recommend Psych BC enough. 5+ stars!
Was a great meeting and we addressed all of my issues.
It was good.
Ive been seeing Sean McCreary for over 10 months now and its been a positive experience. Ive always been very apprehensive about getting diagnosed with any sort of mental health issue and having to take medicine. I never had good experiences with psychiatrist as a teenager. Everything was different with Sean McCreary. He is always professional. He takes his time to listen to what I have to say and takes into account my opinions and concerns. When I first saw Sean I was an emotional wreck with severe anxiety and depression. The medicine Sean prescribed me has literally changed my life. I am in control of my life again because I have mental and emotional stability.I wasnt just another name on a piece of paper for Sean. He is down to earth, calming, and you can tell he genuinely cares. I would highly recommend him!
Sean is great and this way I get to see and talk to him safely
PsychBC is great, always friendly, and very helpful!
Scheduled an initial appointment 3 weeks out as a new patient.Confirmed my appointment the week prior.Day of appointment, waited 40 minutes for my provider (did call office who said they would “check to see if he was running late”Received call 3 hours after scheduled appointment that said my provider was “on vacation”Have called half a dozen times to reach intake and have not reached anyone.
Professional, clinical, high licensed individuals. Would recommend this agency to anyone who takes their mental health seriously and who considers themselves picky about who they allow into their lives.
No wait, professional, efficient.
So far seems good. Will update if it turns bad lol
I like the staff and the medical professionals. They are friendly.
Just about everyone I have dealt with face to face with in the office are polite, professional and truly care about you and helping you through whatever you are going through.
Been trying to get someone to just answer a phone for 2 weeks. Ridiculous