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Friendly Dental of Group of Charlotte-Whitehall
8170 S Tryon St, Charlotte, NC 28273, United States
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Friendly Dental of Group of Charlotte-Whitehall

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Ma
Review №1

I get my braces done here as well as my regular check ups. And they have been super helpful, the manager Maria goes above and beyond to help you as a patient and everyone is very professional. Make you feel very comfortable. Love how convenient it is to be seen at one place for both braces and cleanings. I love it!

Ka
Review №2

My experience in this dental clinic is 5 stars, they attend you quickly. Maria Salinas the manager is very patient, she knows how to help you, she also knows Spanish if one of us doesnt know English, she explains very well if you dont understand something. I recommend this dental clinic from my own experience.

Ma
Review №3

This place has got to be a joke? I’ve worked at a dentist office as a dental assistant and have went to the dentist religiously since as early as i can remember every 6 months. I scheduled my grandma and brother an appointment here. I’ve never went to a dentist where just an exam and x ray are done on the 1st appointment let alone take over an hour just to do X-rays and exam. The staff was so unorganized and all over the place. My grandma and brothers appointment was at 11 now it’s after 1230 and we was there early. They told me an hour so i schedule my next appointment 2 hours out. We won’t be returning. They are not timely and unorganized different people kept coming ask the same questions. Disappointed is understatement. I’d say you can find better in the area.

An
Review №4

Made me wait for 2 hours inspite of having an appointment. The dentist was a lady and she was dam rude. Not letting me speak my issues. Literally told me “speak only if you’re asked to” .no medicines prescribed for my treatment. All about making money. This is so inhuman. Why is US health care all about money. The charge is already so high and on top of that the doctor is suggesting uneccesary treatments

Da
Review №5

Loved coming to this dental office! The staff is always so welcoming. Front desk receptionist Lupe was so polite and professional. She answered any questions I had before even going into my appointment. I will definitely be coming back.

Jo
Review №6

Had a great experience at friendly dental. The staff is very helpful, the receptionists were very professional and answered all my concerns. 10/10 would recommend

Ni
Review №7

Very happy with my visit today. This was the most pleasant Dentist experience I’ve ever had. I was a new patient and everyone was so friendly and welcoming from the moment I walked in.I made an appointment yesterday and only waited a couple minutes in the waiting room. The office is very nice, with a TV in each exam room (which was a very nice bonus).Dr. Patel was outstanding, someone I connected to and trusted immediately. I would absolutely recommend Friendly Dental to anyone and will be back.

Jo
Review №8

Not a fan. I had work done in February for my cavities. Sat in the chair waiting for the dentist so long that they had to numb me again. The side they worked on hurt after the procedure but didn’t think too much of it because that’s expected. Four months later and the side they worked on continues to hurt intermittently. My teeth where they drilled now have noticeable gaps and food gets stuck all the time so I have to floss often. Stay away

Ju
Review №9

I’ve been going to Friendly dental since 2007 and I’m 21. They have always treated me well in my cleanings and during my braces treatment! They are very nice and understanding, constantly making paying out of pocket for such expenses easier! They also speak Spanish which is a plus because my parents come here too and it makes it comfortable for them!

Ja
Review №10

Hygienist was rude to me and her staff, she did not do the work on my treatment plan that was requested and I’ve had several bad experiences here. The front desk staff was great but the dentist was not good.

An
Review №11

One of the best dental clinics I have been so far. Starting with the staff in the front they are all so friendly and made me feel very welcome. I met Ruben and he was very nice and explain everything in details and was so welcoming as well and when I got to meet Dr. La penna she was super nice and and made me feel very comfortable she was very gentle and because of my experience I will recommend them 100% they are all very professional and they are also bilingual which is a plus for me.

Sw
Review №12

Please get a second opinion, I was told I had 6 cavities and needed a crown and I went to get a second opinion with a different dentist and they said that was not true.

Di
Review №13

I am beyond happy with the A-1 patient service treatment I experienced with today’s visit. The entire staff and the Dentist Choy was professional kind and courteous. Very flexible with scheduling and I am excited to tell my entire family to switch to Friendly Dental Whitehall.

Sa
Review №14

The best dentist!! The workers are really friendly.. If you want to have a good experience at the dentist, go there💪🏼

Ju
Review №15

Everyone here is very polite and professional. Great dental experience. If you don’t come here, you’ve gone to the wrong place

Br
Review №16

Super friendly staff, I had an awesome experience at this office. Everyone is very profesional, Maria and the girls upfront are very nice! 100% Recommended 😊

Le
Review №17

Best dentist! Nowhere else I’d rather go. The staff is super friendly!

Po
Review №18

Receptionist had a attitude. I came in for a toothache left with a $8000 plan of care and the same toothache i came in with.

Ra
Review №19

Love this place. Everyone is very friendly. María and the giles up front are very profesional.

Li
Review №20

The worst experience in mid-October I had my first appointment they took xrays normally and according to that there were no cavities. that I only needed a crown which I paid 500 dollars, because of that crown my dental retainers did not help me which my teeth began to separate, so I made an appointment for an orthodontist which is for January and they call me and tell me they have to clean my teeth. perfect which I go the same day that they were going to make me braces, because during that cleaning they take out xrays again in a period of 2 months and now they tell me that I have cavities. Why they didnt tell me that the first day instead of going out with the crown I would have made my fillings and now they want to charge me $200 dollars. and his answer was that it was a different doctor who treated me today

er
Review №21

I had my wisdom tooth extracted today. I have been in awful pain the IB profen given did little for the pain I’ve been in the massive pain and in the emergency room bc they refuse to fill anything stronger. Fact I have no drug dependency or any reason for this office to leave me in pain. Good thing for the emergency room, where they felt it was ridiculous to have to end up during Covid-19 for a simple script

Ex
Review №22

Staff is very pleasant. Front desk ladies Sally and Maria are very friendly and make you feel comfortable. One of the best dentist offices I’ve been to. 👍🏻 Will definitely recommend 100%

Os
Review №23

The professionalism and friendliness of the whole team is outstanding.Best dental experience!

Li
Review №24

The best dental care I have ever experienced!

St
Review №25

The lady who worked on my kids was great but another woman, Lisa, had the worst attitude and literally yelled at me to get out because “parents weren’t allowed”. Meanwhile I was told I could sit inside because it was my 2 year old son’s first time at the dentist. She was disgusting and lacked any type of professionalism. Definitely will not be recommending this place to anybody or going back.

Ka
Review №26

I got my wisdom tooth extracted with Dr. LaPenna. She made me feel very comfortable and didn’t feel any pain after. I healed in less than a week! Very happy with the service.

Ch
Review №27

Terrible, Terrible, TerribleIt took me one and half hour to wait for doctor to check the scanning report and finally NO treatment due to shortage of dentists. Well, why are you booking appointments then?

Li
Review №28

The staff was great the professionalism and friendliness of the whole team is outstanding.The best dental care I have ever experienced!

Se
Review №29

Good Job and good timing,I recommend,Maria is very welcoming and Pam is awesome.I like Dr.LaPenna and The assistant Liza.

ch
Review №30

Great staff, very friendly highly recommend place to go if your looking to get good dental treatment!!

Ca
Review №31

My wife Eva Vaughn visited this office today and she said it was the best out of all the Dentists she ever visited

Ma
Review №32

Excellent staff! the doctors are great, have taken all precautions possible during this crisis. amazing customer service, definitely coming back!! :)

Al
Review №33

Great staff, will make you feel at home specially Maria, she is awesome. everyone is very professional!! :) visit this location.

JC
Review №34

Just changed over to this dentist and nothing but great things to say. Staff is great all around and very welcoming :)

Da
Review №35

Courteous, welcoming, and indeed friendly. These coupled with efficient and high-quality service has made my experiences outstanding.

Ma
Review №36

Great service best dental experience I’ve ever had all the staff is very friendly!!!

Ra
Review №37

María is the Best!I love you 😘😘😘

Ar
Review №38

The ladies in the office were great, made the process super quick and easy, highly recommend!

GO
Review №39

😞👎🏽👎🏽👎🏽They did not allow me to select a 0 star so 1 it is! They are so RUDE and unprofessional! The lady asked me for my birth date, my name and other info atleast 5 times. They sent a text for me to schedule an appointment, I called but they didnt have available appointments for months out. Then when I finally have an appointment, when I get there they said they couldnt see me because they didnt accept my insurance (Delta Dental HMO). I asked why didnt they call me before my appointment, the female says I called you like 10 minutes ago and left a voicemail. First, why didnt you check my insurance like regular professionals before I got there?! Then waste my time filling out a chart to say you dont accept! I gave them multiple chances because I lived close by, but this last incident was it🙅🏽‍♀️ I recommend Harlow Dental at Steele Creek. Extremely Friendly and Professional with an office filled with diversity and knowledgeable staff.

ki
Review №40

I love coming to this dentist office been coming here for years myself and daughter it’s a professional environment the staff is awesome exactly my beautiful ladies upfront office so genuinely caring. Always call before your appointment as a reminder just a great place to get proper care from the professional dentists I will never leave they are amazing. Please if anyone need dental work done go to the best Dr Gregory Abrams & Assoc🙏🏽

Fr
Review №41

The staff is great and very kind, they attended me fast and efficiently, I will definitely be going back .

Ch
Review №42

I just moved here a year ago and was looking for a dentist I can trust again. They explained to me everything I needed to know and was very caring and polite and professional. They even had a trick for me to stop gagging when I take xrays. The areas were clean and organized. I will be back.

Ro
Review №43

I somehow missed the part where these people are friendly. From the moment i stepped inside the office, I was treated like a number. As soon as I walked in, I was directed to the panoramic X-ray room. There was no “how are you today” or anything. Was there really a need for panoramic X-rays? She did not even ask me when I had my last one done (???) Then I was seated in another office where the doctor and his assistant joined a few minutes later. Again, there was no effort to connect in a friendly way. After a 10min assessment of my X-rays he presented me with a “to do” list. After the doctor left, the secretary joined me and presented me with the list of services needed and the associated costs. The insurance maxes out at 1000 and their list was summing up to $2500.She wanted me to sign the form but I just left and never turned back.No, thank you ma’am!!!

ti
Review №44

Recently moved to Charlotte and needed to find a new dentist. Saw them in passing and decided to give them a try. This particular office has a large hispanic population which is awesome for Spanish speaking clients but made me feel uncomfortable because I am not fluent in Spanish and everyone chose to speak in Spanish around me. (For example looking at my x-rays and having a conversation behind me). My sister has been my dentist for years and my entire life I’ve only had one cavity. I went a year without going for a cleaning and all of a sudden this office allegedly found six. I couldn’t stop there so I went back to my sister in Atlanta for a second opinion. I requested my x-rays to be sent over and they didn’t send them. She only found ONE cavity. So please be careful when going here. If you know your dental history and something doesn’t seem right...it probably isn’t.

Ra
Review №45

My first time going to this dentist office and I had a great experience. Staff is very friendly made you feel welcomed. Great doctors great staff. Very clean office would definitely be going back

Mz
Review №46

From start to finish this was a great experience for my kids. They made my children comfortable listened to all my concerns and handled my kids with tender loving care. Dr.Pilar is awesome!!! I def recommend to anyone

Fe
Review №47

I recommend it it’s amazing!

Hi
Review №48

Zero star for this place bad service, bad work, irresponsibility in the jobs they do and apart they charge dearly for a bad job I do not recommend it to anyone

De
Review №49

My granddaughter and I arrived at the office a little early but only had to wait for about 5 minutes. The staff was courteous, considerate and knowledgeable. The Assistant performed her duties and the Dentist came in right after her cleaning was complete. The Dentist cleaned the tartar from her teeth and gave us tips and things that she needed to improve upon. The entire staff was great, there was no wait time and I was very pleased with their performance

An
Review №50

Dr turner is great !!!visit friendly dental best dental Experience

Rh
Review №51

Everyone was incredibly friendly and professional! Maria was so nice and she spoke to me as if we were old friends would 10/10 recommend friendly dental white hall!

Gl
Review №52

Staff is so nice and professional. Staff will work with your schedule and get you in and out in timely fashion. The hygienist that does the cleaning is an absolute doll. Thank you all so much. I highly recommend.

Of
Review №53

Great dental office ! we had an emergency issue and they were able to take us right in, the dentist was very caring and the staff was great. Gloria and Susan ( I think thats their names) at the front desk were super fast in getting me in. if you have an emergency or just need some great dental care this is the place!

Gr
Review №54

Great people! The office manager runs a really great team. Everyone is so friendly, and makes the whole experience very pleasant. Ive been going for years, and Im always pleased with the results.

Re
Review №55

Love this place! ---CARLOS is the BEST! We only go if Carlos is there as he is always caring, compassionate and very profesional. He treats everyone with respect and always goes above and beyond. It is people like him that makes us want to come back! We are so thankful for Carlos and Friendly Dental.

Ph
Review №56

Unbelievably awsome expierience. And i hate going to the dentist. Dr. Turner was so funny he must save ao much on laughing gas. Everyone fro. The receptionist to the hygenist to the Dr. were the best ive ever seen. Im making more appointments to do things ive put off for years. I wont go anywhere else now.

fa
Review №57

Carlos is the best worker hands down!! He shows great hospitality and hes so passionate about what he does and cares for everyone. Carlos always knows how to make someone feel comfortable and at home. Im grateful for Friendly Dental and the amazing Carlos.

Ti
Review №58

The staff were awesome, they had to do an emergency extraction on me and were very friendly, knowledgeable, and gentle. My overall experience was far more than I expected. Way to go, you guys truly live up to your name.

Th
Review №59

They were very friendly and patient with my 7yr old. She enjoys her visits every time she comes. Great experience every time, all of our family has started to come for their treatments as well.

Se
Review №60

Best dentist office I’ve been to!!!

Ch
Review №61

They are the best. Liza Carlos Pam Perez Castillo from Friendly whitehall have been Anne are the best to me. I have a lot of dental issues and they have been patient and understanding and a blessing to make me feel better about myself.Thank you Staff at friendly.

Ta
Review №62

Friendly staff! Very welcoming!

Gu
Review №63

After several attempts in the search for a dentist, I was able to find this place where they treated me as a family and in detail explained and planned the correction of my teeth. Many thanks to everyone, especially Carlos, María and Susan for their advice.

So
Review №64

I had an appointment on last week Wednesday at 11:30 am where I went in for a cleaning however upon them doing an X-Ray, they discovered I needed more work. The lady who completed my X-Ray did not speak during this process which was weird. The doctor who came in to see me spoke & was friendly and provided more information. After this I still wanted my cleaning however, they could not do so due to the hygienist being out on lunch. They told me I could return later that day for my cleaning but I dont understand how that made any sense. After that they gave me a referral for some oral surgery I needed.I went to the the referred doctor and forgot my slip due to me trying to make it on time however I let the lady at the front desk know and she said I could call the doctor & they would be able to send the referral over. I did this 15 mins prior to my appointment. The assistant a Friendly Dental Group told lies for 30 mins about how she was looking for it but couldnt find it because it was not in my file. Im confused as to how & why a referral sheet isnt in my file. She also stated the person who re-writes the file is out to lunch so in turn I could not see the referred doctor without it & it was way past my scheduled time and would need to pay to schedule another consultation appointment. Granted I left the slip on accident but the doctors are supposed to have everything in order pertaining to the patient when needed. My thing is what if I had a life changing event that caused me not to have the slip i.e. a fire, car accident, etc. then what would be the situation then? I will not be returning here or to the referred doctor office for any services again.

Je
Review №65

Let me start by saying: I have NEVER had an appointment with a dentist where I didnt see the actual dentist! I went to Friendly Dental of Whitehall for a standard cleaning - and left out without one. Upon going into the office I was quickly taken back to get xrays - only to wait in the chair for 45 minutes before actually being seen by the hygienist. Upon meeting the FIRST hygienist she tells me that I may need a deep cleaning. Which I was fine with - until another 30 minutes go by and another hygienist comes in to measure my gums and tell me that my gum are fine and they look great etc. Which leads me to believe that I never needed a deep clean to begin with and that Friendly Dental - Whitehall is trying to take me for a fool. Another 15-20 minutes later the receptionist comes over to tell me about a treatment plan - it was then that I find out I need a filling when the FIRST hygienist told me that I did not have any cavities or need any additional work except the deep cleaning. - I was too angry to argue and I had already been there for 2+ hours. The receptionist also informs me that I cannot have a cleaning until I get the filling and then proceeded to tell me that they have to assess what kind of cleaning I needed. I am betting they will make a mess out of the insurance claims and I fully intend to call them once that billing statement arrives. This place is a joke and I am betting half of the reviews left are false. This place is dirty as well and looking at some of the equipment - I am glad I did not get a cleaning here and will be taking my business elsewhere. Please dont try to apologize and say sorry for the way I feel or my exprience etc. because it is clear that Friendly Dental - Whitehall is taking many customers for a ride and upping the bill for profit in any way they know how and that is wrong!

ag
Review №66

I see a lot of good reviews here and Im trying to figure out what im missing.I was at this location about 3 years ago for myself and it was just ok.. nothing special.But this time it was for my child and all I can say is that their schedule management is a mess ...First time the wait was over 2 hours.We gave them a chance to go one more time2nd time waited 30 minutes and asked how much longer is the wait and was told at least 30 more minutes....At that point I decided to walk out and wont be going there anymore.Maybe this location should change their name to NOT SO FRIENDLY DENTAL

Jo
Review №67

——————2019 Update——————This location has provided continuously that they cannot handle the simplest of tasks or handle anything with care. I asked this office to provide me with a quote after updating my insurance as my company switched providers. Well, on Monday they said they would call back on Tuesday. It is now Wednesday at 4pm and there was no call back. I called and was placed on hold.I do not have time for this! Enough is enough! This takes all of 5 minutes to do.——————2018 Update——————I was informed by my insurance company that this office billed them for more services than what was provided. After calling, they advised it was an accident and to come in and receive the services I never received.Again, this ties with my overall complaint that it seems likes money is the only thing that matters not honest diagnosis or care of patients.I did get a second opinion and most of the recommended work was not necessary.——————Original——————I called this location and asked if the exam and cleaning could all be done in the same day, they said yes it could. My appointment was at 12pm. Well, when I got there, got signed in, the assistant told me everyone goes to lunch at 1pm and that I would likely need to come back after lunch. I informed her, I was not interested that I had other things planned for the remainder of the day.I did proceed with the exam and after being seen by the dentist. He informs me, I have 6 cavities, 1 filling that has a cavity (again), need 1 crown (or potentially root canal if no action is taken soon) and all of my wisdom teeth need to be removed since they have not grown in. Mind you, I went in for a cleaning and no pain/irritation/sensitivity. They did write a prescription for Prevident 5000 as well (with 3 refills) which basically prevents cavities and further decay.They said there were no problems with my Wisdom Teeth but since Im 24, I should get them all pulled to avoid dealing with dental issues when Im 40. They couldnt decide if it was something they were comfortable doing or if they wanted to refer me to a specialist. They said they dont have all the necessary equipment but they would be willing to do it there for a lower cost.Then once the dentist left, someone gave me a consultation and skipped right over the crown they mentioned and went straight for root canal. So essentially, they wanted me to have about 9 procedures at nearly $6,000 and insurance would pay about half.No thank you!They totally forgot about the dental cleaning that I actually came for! No thank you! It seems like an huge up-sell to me.A) You should not take wisdom teeth out, if they are not causing any issues especially when its not cost effective to do so.B) First they were talking crown, then it became root canal with crown.C) They were not honest about being able to do exam and cleaning in the same appointment.D) The fact that they prescribed a toothpaste to prevent cavities and decay, leads me to believe that any dental issues I may have are still in there preventative stages. They also wrote the prescription before going over recommended procedures.I wasnt sold on the X-Rays and asked to see, they showed me but they failed to visually convince me of a problem which is a sign that the concerns may have been inflated to sell services.This is an alarming amount of dental work, especially seeing that none of it is urgent. They pressured me into agreeing, scheduling future appointments and even suggested I change my insurance plan to a higher maximum (which only increases how much insurance will pay per calendar year, not how much it will pay per visit/procedure).You have to be extremely careful when you get that much work done as you may end up worse off after its all done.I will admit, I do believe I made the mistake of telling them I havent been to the dentist in awhile but my teeth have never bothered me and I have been complimented many times on my teeth. It may have been similar to visiting a car dealership and telling them, you dont know anything about cars.

Al
Review №68

I had a great time during my dentist visit, Eva Citilan is the best dental assistant I have ever met. She explained my dental situation and made sure I understood everything. She is so friendly and always smiling.

El
Review №69

Im Elizabeth R. My daughter and I go here and its an awesome visit EVERYTIME.I live 45mins away and its worth the drive.I would recommend Friendly Dental to everyone!From the Orthodontist team to the Receptionist.. EVERYONE there was friendly! Also patient with me. They took their time and explained EVERYTHING. They didnt move forward until they knew I understood.The restroom and waiting area was very clean also.The wait is never long for me.

Li
Review №70

Good job and friendly staff.

Pa
Review №71

Chaos on Saturdays which are kids only days. Just another faceless person with a quick diagnoses and no some parents let thier kids run a muck. Adult care is okay.

Ma
Review №72

Friendly Dental has all the customer service in the name. Staff was great, Maria from front desk was quick and efficient. Definitely recommended to all my friends and family.

Je
Review №73

This was my first time here and was kinda nervous. As soon as I walked in I went to the front desk and the secretary was talking with her coworker and just asked for my name no hello nothing. When I answered her she just gave me the clipboard with the paperwork and did not say another word to me. I was just standing there cause I didnt know what else she needed and she kept talking to her coworker when she saw me still there she said thats sit you can sit down. That was a big no for me. I arrived like 15 mins early and was in the waiting room for like 45 mins before I was called back. Finally when they bring me back and took xrays they had me waiting for almost 1 more hour. I was just tired already and wanted the visit to be over. When doctor came in she just looked at me for not even 10 mins and was in a rush and told me to schedule another appt. I said OK but just to get out of there but definitely not wasting my time, money on a place who does not value patients time!

Ja
Review №74

The staff including the dentist all were very professional and caring. I recommend 100%

Li
Review №75

Employee are helpful and friendly. They explain and tell you what needs to be done first. I will recommend this office.

Ja
Review №76

I went in when for a regular check up and cleaning. First of all the receptionist was rude and seemed careless about her job. When I went into the room I literally sat in the chair for about an hour. I only saw that there was one other patient before me. The dental assistants were super unprofessional. Seems like they judge and talk in front of other patients about who pays out of pocket and who has medicaid which is confidential information and is illegal to be sharing. The only thing I liked about this place was the dentist that attended me. He was very friendly and helpful and referred me to a oral surgeon for wisdom teeth extraction. Thats the only reason I give this place two stars.

Ju
Review №77

I know Friendly Dental is well known for their good costumer service. Their professionals are ver reliable and provides a feeling of trust to their clients. Carlos Renato Bolaños is a dental assistant who is always very kind, nice and very skillful to perform his duties. I really feel comfortable having these type of professionals taking care of my dental health.

Ni
Review №78

I had an appointment scheduled for a simple yearly cleaning. I had no pain, no sensitivity and no issues. I left with pain and a poor outlook on this practice.The dentist I saw informs me, I have 4 cavities, one is very large but they expect it will be just a filling. All my wisdom teeth need to be removed. I was told oh wow you should have sensitivity with a cavity this big and close to the nerve. Even blowing air on it and I felt absolutely nothing. I was showed xrays as well and personally could not make out the other cavities they were talking about.They said there wasnt space for my wisdom teeth when Ive been recommended by another dentist to leave them alone since they were coming in fine and especially if they werent bothering me.Once the dentist left, someone gave me a consultation and skipping right over the filling they mentioned and went straight to root canal and a porcelain crown. Even saying they wont know which itll be until theyre drilling in my mouth and cant fill it again if they do so Ill be forced into a root canal and $990 crown. Mentioning that I could have fillings taken care of that day and the man who comes to do extractions will be there the next day. So essentially, they wanted me to have about 5 things done all within the same week. Even I know you shouldnt take wisdom teeth out if they are not causing any issues.Thats a crazy amount of dental work let alone needing ample time to recover. They even didnt follow up with giving me a proper referral (like I was told I should have gotten) and urged me to schedule to have my wisdom teeth removed the next day or the day after without even talking to a specialist about what I should have done.You have to be extremely careful when you get that much work done as you may end up worse off with more complications let alone in such a short amount of time.My cleaning however was fine and the woman who did it was very friendly. The one obligatory star is for her and her assistance.I dont however think Ill be returning. I personally felt like a walking money sign. As of now Ill be looking into a second opinion especially after reading reviews of people who have had the same issues I did.

I
Review №79

I scheduled an appointment for my mother and all they did was take x-rays and talked about money. I never heard of a charge fee for a cleaning for your upper teeth and a separate fee for your lower teeth. Waste of time!

Al
Review №80

I had a great experience here. I didnt have to wait at all and Dr Castillo and Modesta were wonderful!

la
Review №81

I hated it here. They do not care about the patients and just want the money. Every time I went in they filled 3-4 cavities but when I went to another dentist everything was perfect. They create a bad name for dentists.

Do
Review №82

Wanted to take a moment to say that my dentist Dr.Barrows was wonderful in getting me fitted for my partial..as well as replacing some fillings..his assistant Carlos was very helpful as well..the patience and courtesy they both show to me was so real and important..I would recomment this dentist to any one...

Mi
Review №83

Great customer service, Maria at the front desk is awesome.

Ri
Review №84

Been there twice this month both times I had an exceptional experience staff was friendly and professional

So
Review №85

Great place for emergencies walked right in 30min later fixed me up with a root canal. Staff was awesome and friendly 10 stars!

Ra
Review №86

My experience was just like the rest of the reviews, it sucked. I had a 10 am appointment and I got there 15 minutes early. You know when I finally got called back? At 11 am! As a new patient I expected an exam and a cleaning. Nope, I got an exam pointing out 2 of my cavities that would cost hundreds of dollars to fix, although I have insurance. I did not agree to that, but still expected a cleaning. I was told I then had to make an appointment for my cleaning because the dentist AND the hygienist were busy. The dentist wasnt too busy for my fill ins though! A total waste of my time. Avoid this place, its not worth it! I give it 1 star only because I have to.

Ad
Review №87

They dont take their time what so ever always in a rush like I understand theres other patients they have to attend but at least take your time and do a good job at it

Da
Review №88

Great staffing/friendly

Lu
Review №89

Great Place.. super clean and with the best staff... Modesta Rocks!

Ka
Review №90

I didnt like the waiting time here. I had to wait for more than an hour and a half for a simple check up. But I did like the services and the way i was treated by my dentist. I would rate it a 4 star had they not made me wait for such a long time.Update2: My second visit here was much faster than the previous one. I did my filling this time and it was all smooth.Update3: This place is a scam! Please stay away from it. I went here after having done my filling, I have a swollen gum right at the tooth where the filling was done. Now the dentist is saying that i need to do a root canal this time because that gum is infected. Now they are planning to charge me 950$ because all my insurance amount is capped. So that was the plan. Do all the unnecessary treatment first and then do the right treatment. What a way to loot people!

NA
Review №91

Ive visited this dentistry a substantial amount of times, and each time they get the job done perfectly.

Ti
Review №92

Lisa helped me overcome my fears of the dentist office. She is awesome. Thank you for all your help.

Ti
Review №93

Awesome office ! Very friendly staff . Just booked appointments for my whole family !

an
Review №94

Workers are nice and friendly. Had a kind dentist Eva 😂 overall good experience at the dentist

ga
Review №95

Staff are friendly and efficient. Would recommend to anyone looking for a dentist.

Jo
Review №96

The people who work at Frindly Dental are very good and answer any questions you have

Ri
Review №97

My wife got a few fillings done and she has pain in her teeth. She’s never felt pain or so much sensitivity AFTER getting them done. They had her waiting over an hour AFTER they numb her mouth. The entire staff was rude! She will be filing a complaint if they do not recheck her fillings and asses her properly! I don’t recommended them!!

Sa
Review №98

Super friendly staff, the front desk ladies are very sweet!

Qu
Review №99

They are very friendly and nice!! They takes good care of me every time I come ! 👍👍👍

Ar
Review №100

My visit was great, everyone is very nice and they do a great service, I recommend it :)

Information
9 Photos
100 Comments
4.2 Rating
  • Address:8170 S Tryon St, Charlotte, NC 28273, United States
  • Site:https://friendlydentalgroup.com/locations/charlotte/
  • Phone:+1 704-405-5690
Categories
  • Emergency dental service
  • Dental clinic
  • Dentist
  • Endodontist
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–3pm
  • Sunday:8am–2pm
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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