This place is amazing! I always hated going to the dentist because the staff is inconsiderate but here at Friendly Dental, they are friendly, they make you feel comfortable, they walk you through the process, they are fast and efficient, I would highly recommend this place!
I have been visiting this location for almost 2 years. The staff is friendly and quick. I use the in house dental program so its super affordable for me, even when I had to do major work. I recommend Friendly Dental to everyone!
Highly recommend Friendly Dental! The staff is super friendly and feel like family. My son has been going here for 3 years and is a happy patient. The office is clean they follow Covid guidelines and there is parking available. They are always available to answer an questions that you may have. They provide outstanding service.
I hate the dentist. I have always tried to avoid it because my experiences left me feeling terrible about myself. Dr Patel is one of a kind. He knew it had been 7 years since my last cleaning and didn’t make me feel bad about it. He worked with me on a plan to salvage my teeth and had also noticed the wisdom tooth that no one would take out, was causing crowding. I have never left the dentist feeling so good about my oral health. I choked back my tears of joy that this Dentist actually took the time to explain the processes with me, the reasons and the possible scenarios that might happen. I am grateful for Dr. Patel and the rest of the awesome staff including the ladies up front. You all rock and have made me a truly happy patient!
These are the nicest people ever! They are very compassionate and hard working. Im so grateful I came here for them to get my teeth back on the right track. Thank you guys so much ❤
Extremely friendly and comfortable atmosphere. Very professional and knowledgeable staff. People here go above and beyond for comfort and care. Would highly recommend this place for anyone who needs dental services.
The best experience! I have been going to this office for a several years now and I can honestly say that they are awesome. Dr. Patel, Rudy and Edith are so friendly and courteous. They go above and beyond to provide excellent customer experience. They have taken good care of my dental health. I just finished my invisalign treatment and could not be any happier. Highly recommend!!
July 17 I went to the dentist office to have what I thought was four routine extractions. I was given three injections to the right side of my mouth to remove two teeth as Dr. Jay Patel proceeded to take out my teeth. I could feel it. The Dr. gave me one more injection he was finally able to remove the teeth.Dr. Patel started on left side to remove two more teeth. I was given a total of five injections. As the Dr tried to remove the teeth I could feel it. It felt like he was ripping the tooth from my gums. He even used a drill. I started to moan and cry Dr. Patel told me to stop making that noise and stop crying.I was so shocked that he talked to me like he did. I prayed for it to be over.I was told the reason why I could feel it was because I had tooth decay and infection.That does not justify a Dr. Talking to a patient like that. Im a fairly new patient.I called Monday July 20 I talk to the office Mgr, I explained what happened. She suggested I go to another office under the same umbrella.Agreeing to do it I was called on Tues July 21 at 214 pm by Dr. Patel, said he heard I was not happy with his services. I listened, he said he only said that to calm me down. Wrong thing to say when my anxiety level was on 10.He also said the reason he had so much trouble with the teeth was because of decay and infection.I felt like he was very unprofessional, rushed and uncaring. If I could have given that office a 0 I would have.
On 3/09/2021 I was seen at this office for treatment an was refused treatment due to my insurance. And on my summary it was fals information that was documented on there and call back on 3/10/2021 an was told to call back next business day due to them closing this was before 5pm. I called back on 3/11/2021 after I didn’t hear back about my concerns an was spoken to by Edith very rude an unprofessional after letting her no that I wasn’t pleased with service. Please patients ask for your after visit summary due to information will be documented on you without you having any knowledge about. This business was reported to BBB an Attorney General office multiple reasons follow up on the reviews closely.
Friendly Dental has been so good to me in the last couple of years since moving to Charlotte. Dr. Patel and Rudy go above and beyond to provide excellent care and make you feel comfortable and informed. They take extra time to explain various options and procedures and do it with a smile on their face. At one point during a difficult procedure, Dr. Patel stopped to rub my jaw that was sore from being propped open. I have been to many dentists, orthodontists, oral surgeons, etc. in my 29 years on this earth, and this staff are some of the best. I can’t say enough about how wonderful they are. Edith and Milena at reception are always so welcoming and somehow always remember who I am and make sure to ask me about my work and family. They are all so kind and have been more than patient with me through the various dental procedures and concerns I’ve had within the last two years. I definitely recommend them to anyone looking for a new dentist in Charlotte!
This office is exactly what it’s name says....Friendly...everyone very friendly and professional...Great Dental Office!
I love this place, they are so gentil with you . I like the people who work here they are not disrespectful, very much kind . They have WiFi here just in case you don’t have service you can use there WiFi in a case in a emergency . After they are done with your cleaning they give you a bag with a toothbrush, toothpaste, and floss for you to keep . They have a TV in each room just in case you get bored . I love the workers here !! I think you should sign up to come here it’s a wonderful place and it’s safe nobody is disrespectful here, there is polite people here . ❤️
The whole staff was awesome - especially Vince and Rudy! Very kind, courteous and professional!
I got my teeth cleaned and this dentist office did not disappoint ! Thank you vince for doing my teeth !
Love this office they’re staff is the best and I would recommend coming here
I just got 3 fillings at once and it was amazing! Im a chicken when it comes to needles but Dr. Patel and his assistant were pros to keeping me calm! I was finished in less than an hr I barely felt anything AND it wasnt painful at all! I was very impressed as ive been to other dentists who advertise comfort but dont follow up with it. He is my offical go to dentist for all my needs thankyou so much!💕💕💕
I can not say enough about the wonderful treatment I received from Dr. Patel, Rudy, Angela, and the rest of the staff at the Friendly Dental Group! I have never had a regular dentist due to constantly having bad experiences with each one I would try. Even when I found a dentist who did a mediocre job, I still felt like I was just a number. Dr. Patel and Rudy truly made me feel like I was their friend (hence the name)!!! My comfort and needs were their #1 priority! Before this week, I had never had a root canal and now I have had two consecutive root canals and I have felt ZERO pain! I have always dreaded going to a dentist and now I actually look forward to my future dentist visits! Thank you to everyone at the Friendly Dental Group ! I will continue to share my experience with everyone I know, and I highly recommend you guys to anyone looking for a dentist! Like Angela, the dental hygienist stated, I just need a dental home! I am so happy to have found my dental home and grateful you guys are so friendly!
Dr. Patel and Dr Ruby were amazing! They truly cared about my experience and comfortability. They made me laugh throughout the entire process and also educated me on what they were doing. I couldn’t have asked for a better experience if I prayed for one LOL! Will be making this my dental home! ❤️
I took our 95 year old aunt to her first dental appointment in years and feared that they would find many things that needed to be fixed. Even though they found several cavities, they didn’t recommend filling them because of her advanced age. This made her happy because she didn’t need to spend unnecessary money !They removed one tooth because of a deep cavity, during the same visit which was helpful and saved us time. The whole experience was very pleasant. The entire staff is very friendly, helpful and kind . We saw Dr Patel
Staff were friendly and nice. Dr. Patel did a good job cleaning my teeth and I am satisfied. But I am a little disappointed on how the DA didn’t explain what we’re doing first, not introducing Herself or welcoming a new pt, and how she asked me if I was a new patient (which imo, should’ve been checked before bringing pt in the back). In addition to that, the young lady at the front didn’t explain my treatment plan thoroughly; she basically read the paper to me and did not explain which one is my co-pay vs what ins. Covers, as well as payment plans or options. Nighguard was mentioned a few times but that as well was not discussed when my treatment plan was presented. It was a very underwhelming first visit (considering the fact that the office is rated almost 5 star) but I still appreciate the effort made during my appt.
My family has been using this office for all dental work, we have tried different offices but this one by far has been the best one. Edith is a really sweet person and very professional and has met ours expectations. Definitely a place I would recommend to anyone looking for good dental practice and experience!
If you are scared of teeth work or dentist, please go see Dr. Patel. I am lucky to found him. The office is very welcoming. Special Thanks to Rudy and Dina for taking good care of me... Highly recommend
This office is very professional but also very comfortable. I was greeted with a smile and felt right at home. The staff was very knowledgeable and I enjoyed my visit thoroughly! Will def come again and refer to my friends and family! I highly recommend coming here!
I loved my visit. Rudy makes the unpleasant procedures very comfortable & easy to deal with.
Dr. Mann (Ironically Female). Is a very pleasant, professional and expert dentist. I had a complicated implant and crown procedure and additional crown made there. The staff is also very kind, friendly, and skilled. Rudy, Edith, Milea and Dina are all experts in their field. I can say that this is the best and most well-rounded dental team and office that I have experienced. Everything was done correctly the first time! The facility is new and very clean. I highly recommend this office and Dr. Mann.
I dont usually post reviews but as someone with a major fear of the dentist, todays experience was life changing! Jane was my dental hygienist and she was amazing! She was so kind and gentle. It was the best experience Ive ever had at the dentist. The office staff is also very friendly and encouraging and made me feel as if Ive been going there for years, though this was only my second visit. I have some follow up visits scheduled and I will continue to use this office, theyre great! :)
Really had a great experience here with my son and daughter ages 12 and 15. They both haven’t been to the dentist in a long time. Both of them had cavities that needed to be filled. Not to mention they both are afraid of needles. So as you can guess im a single parent and had to try to be with both of them at the same time. Dina was really helpful with explaining everything to my 12 year old son and daughter before they did anything. My son threatened to run out the place but once Dina and the great doctor explained every step before they did everything they both were great. Just the way that they made them feel comfortable they both were great with coming back and not needing me in the room with both of them. Bring you kids here! You will love the staff they were really great with getting them both scheduled at the same time.
I Love going to Friendly Dental Group inCharlotte/Matthews office. The staff are friendly and doctor Patel is very precise and kind. I will continue getting my dental care with them without a doubt!Sincerely,Manon L.
Ashley was very sweet made me feel safe. I came in very scared one and she said to me don’t you worry ma’am everything will be just fine, i said thank you. I have never. Lovely staff highly recommend!
The very Best dental experience.Came in today for my routine check up and cleaning With great energy and gratitude as soon as you come in.This dental office cares and everyone smiles.Thank you friendly dental @ galleriaWe will recommend to friends and family .
Had a great experience at Friendly the front desk ladies were very welcoming. The assistant that was helping me Alex made the visit 10x better. Will definitely recommend this place to friends and family.
Extremely pleasant office with friendly staff and knowledgeable Dentists. TV in the rooms and a comfortable chair makes a visit to the Dentist less nerve wracking. As best a dental visit youll ever experience. Easy to find and lots of parking. Many locations from which to choose. In network for most insurances and they take Medicaid. Aptly named: FRIENDLY DENTAL GROUP of MATTHEWS.David Sandler
If you want a fast, friendly, professional dental office, and that’s not all about money. I highly recommended friendly dental. Amy Mann did an outstanding job on my root canal. I would definitely be returning ! !
I picked this dentist based on these reviews. I am thankful to say that not only did they exceed my expectations with my crown and fillings, but my fear of the dentist is GONE! This staff is knowledgeable, understanding, and kind. As Rudy (dental assistant) said This is a family. So glad to be apart of this wonderful family!
Dr. Patel is the best, hes an artist when it comes to fixing broken teeth.Everyone in this office is friendly and knowledgeable.I would recommend this office to everyone
Best dental experience I have had in a while. Very friendly staff and great doctors. I had Rudy as my hygienist and he is the great. Makes me feel comfortable and knows what he is doing. I am definitely recommending this place and him to my friends and family.
I am glad I found Friendly Dental Group of Matthews. My experience with their staff from the front end administrator, the office manager, technician and dentist, was exceptional! My dental needs were looked after with great professionalism and care. I will return and would highly recommend them.
Nices people great and prefer 👍
Friendly is definitely the right word to describe everyone at the office. Not only are they friendly, they do a really great job also. Everyone works together to provide excellent care for the patients. You feel like youre in great hands from the minute you walk through the door to the time you walk back out.
The best dental experience I have ever received. Everyone there was very friendly and courteous to all my needs. Definitely would recommend them to friends and family.
I made an appointment online here and thought it would be an easy dentist visit . It was everything but. The front desk girl called me for 3 days in a row trying to change the appointment time, as if that wasn’t annoying enough I received a quote of $150 for a cleaning . After they check my X-rays and teeth they informed me that I had no cavities but my bill would be changed and a front desk associate will be in here shortly to discuss, after 15 mins the girl came in and handed me a piece of paper telling me to sign it. It said I now owe $900. When I told her I can’t pay that today she told me to talk to the manager . I spoke to the manager . She was annoyed I couldn’t pay $900 for my teeth and rudely told me she already gave me a $300 discount. The way she talked to me and attempted to handle the situation is laughable. The unprofessionalism at Friendly dental is astonishing . I will NEVER return. And you should never chance such a money driven business.
I cannot express how happy I am with my new crown which I received at the friendly dental group located in Matthews. Not only are the dentist very knowledgeable the staff is exceptionally friendly. I highly recommend the Friendly Dental Group
Still providing stellar service!! 3/23/2021I would definitely recommend this place to anyone, especially if you have any Anxiety’s about dental visits!! They made sure I was very comfortable and relaxed throughout my entire procedure...John, Dr.Patel, Alex, Rudy, Thank You So Much!!😌
This is probably the best dentist I have ever been to. They provide excellent service and the staff and dentist are awesome! I will definitely recommend them to anyone looking for a dentist.
The staff at Friendly Dental are very approachable and knowledgeable. Milea and Edith at the front desk gave me accurate and helpful information to help my appointment go smoothly. Will be returning to this location!
Great experience all around.
Hygienist was very friendly, and explained everything before she did it- (I was a first time patient here) as well as the front desk staff. The Dentist over here is a great, she’s very friendly and doesn’t rush you. I really enjoy going here and my son does as well!
It was my first time going. I felt very welcomed being there. The staff was great and the doctor I had was very good. I cant wait for my next visit. Thanks you guys!!!
Regardless of my dental anxiety, the staff made me feel as if I’ve known them forever! I had 4 cavities filled in one sitting and I did not feel 1 thing. Not even now the day after. No pain!!! How incredible is that? Dr. Salone and Rudy make you feel so welcomed, and comfortable. They even let me play some of my tunes while doing treatment. Daniela the office manager went over my treatment plan and was so warm and able to work with me financially. The staff definitely live up to their name. Will recommend to family and friends !
The worst dental experience in my life. I recently moved here and wanted to get back to my regular dental visits. I thought it would be a basic X-ray and cleaning and the doctor comes and gives me his treatment plan if need be. Noooooo I go to my appointment at 9am. Took xrays after xrays, have an hygienist poke around in my mouth for 5 mins for them to tell me the doctor will come and then the office manager will give you a total. No cleaning no nothing... accept a waste of time! Will never recommend this place. I’m not going back. I left at 10:30am and that’s because I asked how long it would take.
I am so impressed with Friendly Dental of Matthew-Galleria . The staff is incredibly welcoming, positive, and organized. Altogether, the professional care that I received from all the staff have been great. Having state of the art equipment also demonstrates how much the team at Friendly Dental if Matthews-Galleria is concerned about their patients. Much thanks to Friendly Dental of Matthews-Galleria!!
This office has great customer service!All the staff always friendly and answered all questions with knowledgeable answers.
Great office! I was here to shadow and every patient that came in the day I was there left happy. Dentist, hygienist, dental assistants and front desk were all very helpful and made me feel very comfortable!
The staff is very caring. The office is extremely clean. Im so glad to have a staff that will go the extra mile for me.The dentist makes you feel comfortable.Friendly dental is the perfect name for this dental office. I love them.
The staff was outstanding and very friendly. My most pleasant dentist visit ever. I would recommend them to anyone.
One of the first things that I would say about this particular dentist in this group is patience. They were also very customer service oriented warm personalities and for me who has been afraid of the dentist since she was about 15 years old they made this experience God Worthy! Although my fear was of a past fear the present did not even touch that. They were so good until I posted it on my Facebook page I told everyone at my church and will continue to tell even more they were just wonderful wonderful wonderful!
Awesome care and service today. Definitely will return for more dental care. All of the staff I met and worked with today were outstanding.
I am new to Charlotte and finding a new dentist is scary! They were very friendly and easy to talk to! They make you feel comfortable and really listen to your questions and concerns and take time to talk to you! Greatly recommended!!
Visited the office on today and I felt SO comfortable. The dentist was very knowledgeable. The DA and guys at the front were so transparent. I have been to 3 other dentist offices and none of the experiences felt personable at all. I am so glad I came to this friendly dental! I found my new home :)
The entire staff is awesome they treat me just like family. The front desk staff were very friendly and Rudy is a great assistance cool guy. Dr. Ranzinger is a great dentist as well and and takes the time to make sure his patients leave satisfied. Entirely a good staff to have a good experience with.
Im not usually one to leave reviews, but I have to say my visit here was top notch! The moment you walk in you can tell the staff truly loves what they do! Rudy the lead dental assistant went above and beyond to answer all my questions and made the experience not feel like a visit to the dentist.
A Congenial staff greets and files pre-authorizations from insurance company. They are always a happy lot!Dr. Salone is a top notch Dentist and I can honestly say that I didn’t feel the injection! The end result was dental art- a beautiful finish!She and her lead Assistant Rudy, work in perfect harmony. It was a fun experience and I’ll never mind going to the Dentist again.
I will recommend this friendly place to all who are seeking dental care! Very professional and caring for you as an individual!
Dr Mann is super nice and was very accommodating of my dental anxiety from bad past experiences. All the staff are nice and the equipment and space is very clean and modern. Highly recommended for dentistry.
Great customer service. Edith and Milea treated me so well. I felt extremely welcomed. Milea dealt with my insurance information very quickly. I was treated with care, and I would highly recommend this dentistry to my friends and family.
A wonderful place to be treated, my dental work is very important to me, I would not trust anyone else.
My second review... They did filling on a tooth that needed root canal!!! Dr Webber did 2 fillings within 15 minutes, of course I left very pleased...untill the pain kept lingering and eventually getting worse. I went back and he suggested sensodyne for sensitivity. Went back n forth...long story short, my tooth got infected, I had to take antibiotics and ended up spending $1400 on a root canal. They refused to return my money I spent on the fillings because of the Doctors negligence!
Today I had a dentist appointment with doctor man she was an amazing doctor and the staff was great I highly recommended this office to my friend and family
This place is really great, especially the staff. They are very sweet and nice. Highly recommend this place to others.
Rudy and the team were very nice and helpful. The Dr. did have some trouble with getting me completely numb, but that was do to the infection.
I LOVE Friendly Dental Matthews. The staff is always very friendly and professional. Dr. Webber did my extraction, and he was gentle and fast. My daughter suggested I get all my dental work done here and Im happy I choose this office.
Would definitely recommend Friendly Dental to family and friends. They were great at accommodating me with all my dental needs.
Friendly dental sincerely lives up to their name. This is the only dentist office I look forward to visiting. The staff is warm, professionally and always helpful.
My son had a dental hygiene service with Gina at Friendly Dental Group of Matthews and it was the best dental hygienist he ever had. It was the first time he had a professional and carrying dental service. We will be sure to schedule our next dental appointment when Gina is available. She is absolutely perfectionist in her duties as a professional. Thank you, Gina!
Went into this office today and it was great, organized and clean. Fi and Ms. Daniella were very helpful. It was a good experience for someone who is afraid of the dentist. Definitely recommend this office to anyone☺️
This dental office gave me my best experience Ive ever had at any dentals office..All the staff members are very friendly and professional.. I will recommend all friends and family..
As soon as I walked in I was greeted with smiles, Edith was the first one to greet me and handed me all the paperwork and took me through what I had to fill out. I felt very safe in their hands and will definitely go back for my cleaning!
Great Dental group, everyone is super friendly! They all make you feel at ease no matter what the situation is. Very professional will definitely recommend them to my family and friends :)
Very professional. The staff was great. Rudy the assistant really made my visit more relaxed. I would definitely recommend this office.
Awesome staff and personnel. Great place to go for professions help.
I 💘 THIS PLACE! Everyone made me feel like family. Dr. Salone was absolutely WONDERFUL! Id recommend this office to everyone I know.Thanks!
The staff is amazing. They are very friendly and explain everything they are doing and that they will need to do.
Doctor Mann was very good very gentle the staff was very good and friendly. They made me feel comfortable and not afraid I love them at that office especially DIna DeRosa
Definitely recommended to anybody! Great staff. & very friendly
My second or third time with these folks. Everytime Ive been here they have been consistantly friendly and knowledgeable. Great customer service skills, always making sure Im in the loop on whatever work needs to be done and why. Ive had to have alot of work done and they always leave me painless. Theyve got me as a faithful customer.
Very polite and helpful staff, my child ‘s dentist was really good. Totally satisfied with the service and best of all no waste of time .
Great Dental practice! Staff is Friendly and explain all questions.Dr. L. Salone knows what she is doing and is sweet and cares about her patients.Just had a root canal and felt no pain!!!!Highly recommended practice and dentist!
I have always had a great experience here at Friendly Dental. No Complaints!
I love this place. I will never go anywhere else. Jane, Rudy, and Stallon are my absolute favorites. The receptionist have the best customer service as well. Tell your friends 🤗
I love this office they have a great staff I will recommend this office to all my friends :)
Of all the Friendly Dentals I been around the Charlotte area the one in Matthews is the best. Clean environment and friendly staff. I got an extraction and a refill done very quickly. I would recommend this place and I would return in 6 months for a cleaning.
I will definitely go back because they were so nice and friendly to me
Everything is always friendly and very professional. Location is very clean and enjoy the TV always appropriate.
Very knowledgeable and helpful staff. Always kind and outgoing. Had a number of things done, from cleanings to root canals. Excellent work. Only con is no wifi
A very organized and Clean office. The Staff from front to back was very curtious and friendly!
Great and amazing staff. I will definitely recommend to all my family and friends.
Excellent customer service. Was taken back almost immediately after checking in at the front desk. The staff was very friendly and provided genuine care.
I will definitely recommend this place very nice staff specially Rudy lol and they have open availability fast scheduling the dentist are amazing and they make sure u are comfortable while and after their done there job!! 🤗🤗
Friendly Dental is my go-to for all my dental needs! They have convenient hours, courteous and helpful staff, and knowledgeable dentists. I am blessed to be a Friendly Dental patient!
When I first came here I was scared but they made me feel comfortable they are awesome and great with kids! And I am 12 and they helped me face my fear of the dentist