I just had my first appointment with them and it was great. Everyone was so nice and made me feel so comfortable and it felt like it flew by. They answered any questions I had and made everything easy to understand. 10/10
The hygienist, Jazz, I’m sorry I’m not sure of spelling, was so friendly, gentle and thorough. Everyone that I encountered at the office was very welcoming and I felt very well taken care of during my entire visit.
My experience was very positive, As usual, the front desk attendees were quite professional and cordial, My experience with the dental hygienist was superb. She was friendly and thorough. she was very attentive to me, My comfort level was important to her. Extremely efficient in cleaning my teeth.
Its was very nice there. The staff is friendly and knowledgeable. They were very excited to help me! I think more excited than I was which was great! Really great experience and I highly recommend this team of professionals for your dental care.
I was taken back quickly. Both the hygienist and dentist were pleasant, efficient and professional. I was asked by both if l had any questions or concerns. Very pleasant experience.
My spouse and I have compared the charges with Fresh Dental and we have found the prices are double that of other dental services and insurance coverage. We will not return to Fresh Dental...
I was very impressed how the Fresh Dental staff was so kind and knowledgeable about my dental needs/ Have set up my appointmentsand looking forward to getting my work done. I highly recommend this office
This was honestly by far the best dental experience Ive ever had. 11/10 would highly recommend
It was our 1st visit as new patients. Everyone was so nice & welcoming. The explanation of our x-rays was so detailed that it made me feel like I was in good hands.
Very friendly, clean environment, very professional staff and explained all my options in detail.
This dental place is great! They really go out of their way to help you out! A+
Staff Is always sooo nice! All my visits are so nice and smooth….I even fell asleep while getting a root canal.
The whole staff was so kind to me and took much of theirtime with me and was very professional.i loved everybody that helped me today, they went beyondtheir duties to help out a senior i believe, i have been goingto them for years and will continue to go there
The staff are quite knowledgeable and friendly Jazz gave me the most thorough cleaning I’ve ever had…..and I’ve had hundreds!
The MOST thorough dental exam and cleaning I’ve ever had. Consistently excellent service from the moment I walked through the door! I highly recommend the Park Road location.
So professional, comprehensive, and friendly. Really listened to my concerns. Highly recommend !!!!
I am a 31 year old man who was afraid of dentist because of my past never having great experiences! If you need a dentist that is going to make sure that you are taken care of not just with your teeth but make sure you are important as a person! Ask for Dr A. Rupani! My god such a wonderful soul and during procedures she is making sure that I am okay. I need it a lot of work, Two extractions, 3 Crowns and 4 fillings and not even the Invisalign and dental implants for the future! However, I would not go to any other dentist. I am not Afraid of the dentist anymore!Also, the Front desk staff these twoBeautiful ladies are always so sweet and friendly making sure that you are taken care off!Finally the whole staff from hygienist to the assistants everyone is wonderful!!Don’t believe me come and give them a try!!Thank you again!!! #Love
Very friendly people that I incountered this morning.They were on time getting me in the chair and I was able to talk about my concerns. Loved that! My hygienist was awesome she didnt hurt me and I give her five stars any day. Love this place.
Best dental hygienist I have had to date - she was fun and friendly, knowledgeable and thorough and honestly made being at the dentist feel like it wasnt an awful chore.Clean office and didnt wait long at all. a ten!
As a new patient, I had a great experience! The entire staff was friendly, professional and made me feel very comfortable.
Staff truly care for their patients and the quality of care that they receive. Made me completely comfortable being back in the chair and did awesome job. You wont find a better dentist office!...Update .. for some reason they never sent me my receipt .
I love this office! The staff, both front and back, are so friendly and comforting. They don’t chastise you if you’re not a perfect flosser. I can’t tell you how nice it is to have a dentist who truly seems to care about you. There aren’t enough words to express how grateful I am for this office.
My visit today with Dr.B & Sade went great . Sade made me feel at ease & confident . Dr. Beeson was amazing! she explained everything thoroughly and gave me plenty of options . The front staff were pleasant and very helpful . All of the staff truly care about the patient & the patient experience ..I have already made my next appointment. Thank you again fresh dental .
What an amazing experience I had today at fresh dental!. Dr.Beeson was amazing and friendly, she went into detail and explained everything so thorough!. The front staff and the dental assistants were amazing as well, they all were so friendly. I have found my permanent home, will be back for sure. Already scheduled my next appointment. :)
I had Melissa as my hygienist today and she was AMAZING!! She took great care of me and treated me with respect and friendliness. Even during the not so fun parts of my appointment she helped me to stay relaxed and told me I was doing great. The dentist herself was also very knowledgeable and I just love the staff at the front desk! Great dentist office with nothing but great people who work there! They will always have my business!
Dr. R is one of the best dentists I have had in a long time. I appreciate her ability to adapt with her patients. The entire staff is very knowledgeable, friendly, and they truly care about your health. The facility is always clean, I would highly recommend this dentist office.
I started going here when moving to Charlotte. I went three times before changing dentists. One hygienist that I saw during my visits was very abrasive on my mouth. I was told at my last visit that I would need a filling replaced. I decided to get a second opinion by another office and they told me no such thing needed to happen. I feel disappointed in the care that I received if they were trying to replace a filling that did not need it.
The staff is super friendly and helpful and the hygienists and dentists are very good at what they do and also compassionate. I recommend Fresh Dental (Park Rd / Quail Corners).
Fresh Dental was amazing today. I called at noon as I had a filling fall out and had an appointment the same day. Once I arrived, they had multiple COVID prevention measures in place. The staff was wonderful, from the initial person I spoke to on the phone, the hygienist, the insurance/billing staff member as well as the dentist! She evaluated my problem and fixed it in less than an hour. I would highly recommend to anyone who is looking for a new dentist!
I came with a problem, everyone was following the covid 19 precautions. They took care of my problem immediately. I would recommend Fresh Dental to everyone
Best dental care facility around Charlotte. Staff is really nice and we love Dr Rupani. She has been our family Dentist for last 4 years. She always addresses our concerns immediately and goes extra mile when needed. Her knowledge and diagnosis is impeccable. Highly recommend Fresh Dental
The kindest staff I have encountered in a very long time. I felt as if they really cared about my oral health. I would recommend this office to everyone.
I had a great experience on my first visit. I’m looking forward to receiving dental care from them going forward . Staff was amazingly friendly and the girl at the front desk made the process so easy for me!
Good first experience as a new patient to this dental practice. The doctor and staff were friendly and responsive. My first visit took about a total of two hours, which I thought was a little long, and I had to wait for 15-20 minutes in between the doctor consultation and the hygienist who did my cleaning. But overall a good experience.
I had a wonderful experience. Despite my bad dental issues I felt it was a “judgment free” zone and was made to feel very comfortable. I would recommend to friends and family without any hesitation. Thanks Fresh Dental!!
Dont normally write reviews unless its really warranted. But these folks are great. Very professional, very friendly, make you feel at home. I normally end up changing dentists all the time, but this is it for me!
I think a way to scare some people is by saying. Go to the Dentist😱. I was one of them, I picked Fresh Dental because it was close and they accepted my insurance. How was it?... I love it, people are so nice there, it feels like I am in a Spa and we know is painful sometimes depending on what you are having done but everyone there is so sweet, clean, and professional. I never thought I will say this, but I can’t wait to go again and keep good care of my teeth... Dr. Rupani is an angel and she knows what she is doing so dont waste more time people looking around Fresh Dental is the right place to go and get a Beautiful Smile 😁...
From the moment I made my appointment to the moment I left my first visit, the entire team was amazing! They left no stone unturned and never have I had such a thorough dental visit.Is it possible to look forward to your next dental appointment?
I felt safe since that all Covid precautions were performed. Jenny was especially helpful with dealing with x-rays. Then Dr. Rupani gave a clear understanding of my situation with pictures. Thanks so much ladies!
Doctor, nurse and staff are very nice and professional, help me relief the pain immediately.
Everyone was very nice and helped me understand how everything works, it was my first time visiting. Very clean, not a lot of people at all.
Office was pleasantly nice and clean. And staff was very caring and professional. Dentist was nice and gentle and I appreciate that.
The facility is really clean, front desk person is very friendly, very cooperative, give information in detail, also doctor is very friendly, and explained in detail
I love my hygienist as well as the doctor who performed my exam. They both took the time to explain the work needed and without pressure allowed me to think about everything!!!
Been to Fresh Dental a few times now, a great experience each time. Always nice to talk to and answer questions as well as offer helpful suggestions.
Amazing service, Staff is very nice and professional. Both the dental assistance and Dr. Treated me great. If I could give them a 10+, I would. Totally would recommend them 100%. *Office is super clean*Great atmosphere*Took all precautions for Covid19Cant wait for my 6 month checkup. :)
I was really impressed from the very beginning of my interaction with Fresh Dental! The Doctor and everyone who I came into contact with was very helpful and nice! This followed through the entire experience with them! They were professional and still so kind! This was wonderful since I was a new patient and was very nervous about finding a great place where I felt safe about them working on my teeth/gums since I have some issues in those areas. I look forward to a great future with them!!! *Jenny was a hoot! I loved her!! She helped me feel relaxed and reassured me that I was in good hands!!!
The staff was super nice. Every precaution was taken due to covid. I don’t have insurance but they were super cool about arranging my treatment so that it is affordable. I highly recommend.
I just gave birth and was a little scared going to the dentist during COVID but they are very clean in this office! I felt fully comfortable being there. Very nicely decorated with TVs in the rooms to keep you entertained while waiting. It didn’t even feel like I was at the dentist. The dentist knew what she was talking about, explained everything to me very clearly and they work with you and your insurance to pay for everything! So glad I found a dentist office I can trust and feel comfortable with!
Very competent and professional staff.
I’ve been a patient at the Park Road Fresh Dental location for a couple months. Each experience has been very pleasant. Its a very professional, courteous, friendly environment. Dentist visits aren’t at the top of my list of fun things to do, but this office makes it a relaxing atmosphere. I’m very happy with all aspects of my experiences with Fresh Dental.
Im a new patient and loved my first experience at Fresh Dental! Everyone was very friendly, efficient and everything that was being done was fully explained to me from beginning to end! Ive found my new dentist!
A new experience of speaking to my dentist online. Although we weren’t in the same room I felt comfortable telling her what I was looking to do and I really appreciated how she was thinking three steps ahead with my treatment plan! Thank you and I can’t wait to continue this journey!
Upon entering and exiting every staff member was polite, courteous, and caring. An absolute pleasure as a patient. I highly recommend their services.
I have spent years trying to find a dental hygienist that was empathetic to my sensitive teeth and gums. Tara hands down, was fantastic. She did an amazing job and she took time to educate me on the state of my gums and teeth, how to strengthen them and keep them healthy! She is very knowledgeable and you can tell she loves what she does. She also took AMAZING care of my 9 year old and my 3 year old (her first visit). I will never go anywhere else! Fresh Dental is very clean, music selection is awesome and the Dentist was also great.: )
I had four wisdom teeth and another tooth removed. The procedure was quick and painless. Thanks!
My issues are with changing appointment times without any notification. Then there is the overcharging for services rendered when insured, to the point of having a constant credit on my account and if asked for your money back its seems as difficult as pulling teeth.Was told a month ago i would be credited the overcharges, still nothing.... smhUpdated 11/15/20 - Reimbursement payment was finally received... changing 1 star to 4 stars. Look at your bills folks...
I felt very comfortable in their office. They took all the required precautions. It was a good experience.
The office is so nice and clean! Tara was so sweet and very informative! I have never had anyone do such a thorough exam on my teeth! Definitely left feeling fresh! I highly recommend!
Best dentist and staff in the Charlotte area. If you are looking for a fantastic dentist that takes great care and pride in her work ask for Dr. Rapani. Dr. B. Took care of me while Dr. Rapani was on leave and she is also a wonderul and compassionate dentist. Ask for either one for a great experience.
Organized, sanitary, on-time, conscientious, newer equipment, informative and very friendly. What more is there? Great office!
Very good staff!!! You won’t be disappointed.
Have never experienced this level of service from a dental practice before. Dr. Rupani, Melissa and staff are amazing.
Great experience with scheduling. It is a very tech savvy practice which I greatly appreciate. I have a fear of the dentist in general and they made it as easy as possible. I highly recommend them!
I’ve been to this office three times, and the service was very high quality in all aspects. A relaxing atmosphere for some not so relaxing dental work to be done. Everyone in the office is professional & very nice to interact with.
I had such an amazing first time experience here. My dental hygienist and doctor were amazing. Terra (dental hygienist), Dr. Rupani and May (patient care coordinator) were all nothing short of amazing. I’m so glad I chose them for my dental needs. I recommend everyone to give them a try.
Liz at front desk, Tabitha the hygienist and Dr. Patel were great. The explanation of payment(s) after insurance was good. Probably the best part for me was seeing the images of my teeth on the monitor while Dr. Patel explains what it means in terms of what is happening, what can happen and what treatment options to consider. It felt thorough and concise.
Fresh Dental is always super clean inside the office. The receptionists are friendly. My hygienist, Calo was very kind and professional, and the dentist as well. They explained the added services and were upfront about the charges, asking what I wanted to have them do. Another good visit.
Amazing staff. Little to no wait time. Office was clean and organized.
I came to Fresh Dental with a lot of issues with my teeth. The quality of my care is unsurpassed. My teeth are healthier than ever. The friendliest and kindest people I have ever been cared for by. Extremely professional care.
Awesome.. very informative friendly staff. Pleasant visit. Answered all my questions and wasnt misleading, very straight forward. I found my dentist. No more missing my 6 month appointments. Thank you all
Dr. Rupani and Terra were amazing!!! Very gentle and very informative, Terra gave me the best cleaning I ever had in my life, and special Thanks to May the patient care coordinator she was amazing as well! The staff here ROCKS! Will recommend to everyone!
Exceptionally clean, well-organized facility. Everyone from receptionists to clinicians are professional, friendly and very attentive. Everyone knows their job and show that they know it well. Dr. Rupani is terrific, instills confidence in her skills with a calm and confident demeanor. Very caring, listens attentively, makes the patient part of decision-making. With my temp crowns looking great and fitting perfectly, I cant wait to get the permanent ones! One of the best dental experiences Ive had in 60 years.
It was clean and fresh and pleasant. Everyone from the moment I walked in was polite and all smiles. I would highly recommend this dentist office. From the desk to the backroom is strictly professional, concerned, and very helpful. I wish I could give more then 5 stars.
Good customer service !! I highly recommend!
I love this place! I’ve found my home. From the front to the back, outstanding service! My doctor was amazing. Dr. Patel was sweet, quick and efficient! Terrence was awesome and the hygienist was amazing! I will be back.
My first visit was great. I had a general cleaning and check up with my hygienist Kim, who’s beside manner is fantastic. Dr Patel and the rest of the staff were also warm and welcoming.The inside of the office is very FRESH, if I do say so myself, inviting atmosphere, the equipment is brand new and made me feel like it was the latest, most up-to-date care. They also have tinted sunglasses for you to wear during treatment, which is very smart and I’m not sure why other places weren’t already doing this so you’re not blinded by the lights.Definitely will be going back and recommending others.
I understand why the place has five star reviews. Also, my boyfriend loves this place so I decided to transfer here from my old dental place. When you walk in, the smell of the office is amazing. It’s like a fresh clean scent which I thoroughly enjoyed. The ladies in the front had great customer service. However, the dental hygienist was a bit off today. She seemed to be in her own world and was not really into cleaning my teeth. Lol she missed a few spots when polishing and flossing them. It must have been an off day for her so I was fine with it. But the reason I’m giving them a 5 star instead of 4 is because they were able to fit me in for a filling, without an appointment, after my cleaning since I was having major tooth pain. The doctor did it so quickly and efficiently that I was so amazed. The other place I used to go messed up the fillings in my teeth. Four of them!! I’m pretty upset about that but the doctor assured me that he would fix it and that all fillings done at Fresh Dental have a one year guarantee and if there are issues, they can fix the fillings for free. I wish I went here when my boyfriend transferred over. It would’ve saved me a lot of money.
Fresh Dental on park rd is awesome! They are very pleasant all the time. The customer service is impeccable and I am loving the new location very welcoming it feel like a living room while you are waiting to be seen. In the words of my Dentist at Fresh Dental KEEP UP THE GREAT WORK!!!
I really, really enjoy this dentist. Staff is super nice and high quality.Team respects each other and all the employees are caring and nice.I’d recommend this office to anyone!Thank you!!
Very friendly and knowledgeable staff. Doctor took time to patiently talk to me and recommended treatments. Taking my daughter there to discuss Braces options for her.
Had a wisdom tooth pulled here today. No pain during procedure and tooth was out in less than 3 minutes or so. I thought the doctor was joking when he said I was all done! Definitely recommend this place.
The staff is very friendly and I felt comfortable getting the dental work done. The dentist was very efficient I would definitely recommend this place.
Hi guys! I cant wait to come back and see everyone. Yesterday during my visit at the dentist office. I had a wonderful time with Tara, this woman is my kindred spirit. I truly enjoyed her energy and great sense of humor. Tara, Alesia and Dr Rupani were outstanding during my dental care. I LOVE! This place. What a great team your company put together. Cant wait for my next appointment.
Excellent customer service, great transparency, and very comfortable visit. Everyone there made my visit that much better and really took the fear and uncertainty out of going to the dentist.
I am always pleased with the level of service that I get whenever I visit the office. The front staff to the dental hygienist Kim and Tabatha are always friendly and makes me feel like family. Love the dentist that work in there correcting all of my issues. Thank you so much for everything and making my birthday feel feel special.
Everyone here is super friendly and helpful.. Dr. Patel is amazing at what she does, and makes sure you leave feeling better. Each visit has been quick but thorough. Very clean and vibrant atmosphere
I was having a really bad toothache and was extremely thankful to find out this location was open for emergencies. Dr. Thayer Bouali and team were extremely helpful and got me relief fast. I appreciated his sense of humor during such uneasy times.
From the initial call I made to set the appointment, to the end of my appointment, all the staff were friendly and helpful. They talked to me about everything they were going to do that day and what they wanted to do my next appointment. They asked questions and really listened to what I said, responding honestly and thoroughly. For anyone anxious and hesitant about a dental visit, this is the place to go.
Excellent service, dental education and care.
All staff was very friendly and helpful from checkin to check out. My teeth feel amazing. Will definitely be returning in six months for my next cleaning.
Friendly staff in a great environment. Id put off going to the dentist for a couple years and dreaded finding someone new since moving to the area. They made me feel at ease. Dr. Patel was great!
This place was amazing really high-tech. Staff was friendly and amazing. I highly recommend this place. One of the best dentist office happe One of the best dentist office I have been to.
There’s a reason why this place had so many 5 star reviews. The staff and doctors are amazing and know you by name. I was a bit terrified to have my wisdom teeth removed and almost went the IV route. I figured it would take hours and I have a “thing” against mouth gore. Dr. Bouali told me he’d have them out in 10 minutes (all four). It took about 8 minutes from start to finish. My HSA balance is thankful that I heeded their advice and didn’t go the IV route.Very grateful to the team at Fresh Dental for their advice and service.
Happy I found Terra for my cleanings and Dr Rupani for all my other dental needs. They are profesional, flexible and very knowledgeable. Highly recommended!
I was greeted by a very friendly receptionist. My hygienist was very friendly and thoroughly cleaned my teeth. The dentist was great at explaining the health of my teeth. I am someone who hates to go to the dentist and I can say this was a most pleasant experience.
Dr Bouali just extracted my wisdom teeth. He was very professional and he helped ease my anxiety. He pulled all 4 of my wisdom teeth in under 10 minutes! The procedure was quick and painless (minus the numbing shots, which was expected). Katy was also amazing. Thank you for making this experience less scary and easier to deal with!!
My hygienist Terra was wonderful today. She was very knowledgeable and had a great attitude. She is definitely an asset to Fresh Dental.
Very friendly and professional. I seriously despise dental appointments but they are so accommodating and helpful and make it much more tolerable. Love them!