I brought my Rolex into the Avenues store and Andrew the manager said he was authorized to work on Rolex watches. I let them work on my watch and after return the bezel fell off and was lost while I was traveling and the pins came loose Ann’s my watch fell off. I came back and Fast Fix said they ordered an authorized bezel for Rolex watches and after having Underwood’s confirm the authenticity we had discovered it was a fake. I am now out $1100.00 and I reached out to the owner Christian Whitehurst and he said sorry but that is your problem! Extremely unprofessional as I have been inconvenience without having my $16,000 watch and now Christian said oh well that’s your problem! NEVER TRUST THIS COMPANY WITH YOU VALUABLES OR CHRISTIAN WHITEHUSRT!!!!!!!
I took my Rolex into the Wesley Chapel, FL store to have the crystal replaced and to make the necessary repairs to get the watch running properly. I agreed to the estimate of $ 781.10 and on November 19, 2017 pickup my watch. Ive brought the watch back on two different occasions and nearly two months later my Rolex continues to gain 1 minute per day. Theyve done nothing to resolve this issue. Look elsewhere if you need your watch repaired.
Quick service but prices are high and owner is a rude freak.