I cant begin to say how pleased I am with waterhouse. The staff is absolutely amazing and have been incredibly helpful with the few issues we had. I also think the maintenance team is great and we never wait longer than a day or two before they get to repairs. When we had covid they brought our packages to us too which we thought was so sweet.I love the luxor system, the valet trash service, and they layout of the apartment feels closer to a townhome. Overall the people who work at waterhouse do a really great job! We are so impressed :)

Staff is nice, the grounds are clean and well maintained. And the neighbors for the most part are also nice and friendly. Except for Frank on the second floor, i wont mention his name, or hold it against the property owners. There is always one...am i right?

Grounds are always neat, lots of paths and places to walk your pet. Convenient location! Amazing office staff

Groovy layouts and quiet community. I dig the pools. Super pet friendly. If I didn’t move out of state, I’d still be there.

Waterhouse house place staff are all friendly and quick to help with any questions! The property is well maintained and service requests were always handled promptly!

I enjoyed my time here. Staff were super friendly. Close to amenities and the freeway.

You will need to sign a non-smoking agreement when you move here... Unfortunately, this property does not enforce that policy. A lot of the neighbors smoke here and do so next to the buildings. I have contacted management and nothing has been done. You are unable to open the windows due to the smoke. If smoke doesnt bother you, the place is okay.

Okay so my boyfriend and I recently moved in here with our 1 year old son and our dog and cat. Since being here Ive seen alot of kids around my son age so hopefully he can make friends and parents our age which is just as great so hopefully we make friends too.My only con for this place is that the convenience fee for paying online rent is way overpriced. We wanted to keep rent under $1500 and even with the pet rent it was still under $1500 but with the convenience fee it brings it over $1,500 and I hate to know that my money is being wasted on the convenience fee. So I would definitely consider lowering that amount.Other than that its been great.

Such a great and smooth experience moving in. Management is great, staff is friendly and the place itself is beautiful. Such a great little community to be part of. Waterhouse Place is a place you can call home.Highly recommended.

Well start with the good. Maintenance staff were always friendly to us and our pets. The grounds were kept nice, most of the time, cant fault them for owners who didnt pick up after their dogs.We moved in when the Covid lock-down started, the gym and swimming pools were part of the reason why we chose this place, and we understand for health reasons we could not use them. But there were no discounts of any kind even though, these amenities are wrapped up in the rent. Amenities we werent allowed to use.Our biggest issue, was the lay out of the apartments, we loved that they were not cookie cutter designs. However, actually living there was frustrating. There simply was not enough room for all of our things, and we dont have a lot. The kitchen had four, (FOUR!) drawers for our utensils and tupperware. The layout of the kitchen cabinets, was so asinine that when I opened the one above the stove, I could reach around the opened cabinet door to get the item, because I wasnt tall enough. Im 51, my partner is 510, the both of us did not have enough space in the kitchen to cook together, or even open the fridge door without forcing one of us out.The faucet in the kitchen did not go past the half way point of the sink, this meant that anything on the left side of the sink did not get any water. But it wasnt a real issue, for them to come out and fix it during Covid, which we understand, but the problem is it never got fixed.The toilets sucked, sometimes not everything got flushed, but because it wasnt actively clogged or over flowing. It wasnt a problem. Again, Covid.Then theres forcing us to us Valet Trash, and the multiple times it didnt get picked up. The having to walk our trash and recycling to the bins all the way at the end of our complex. Yes, VT will pick up the recycling too, but you have to make sure theyre in clear or green bags. Okay, where are we suppose to get these bags? Can we use just any bags? What if they dont fit into the small, not ergonomically design trash bins we were given? Because according to the notices sent out, the trash should be in the bins.Speaking of trash and VT, why were we charged twice for trash? There would be a valet service and a trash service included in my monthly invoice.I understand, at this point Im being very nit-picky, but we literally paid tens of thousands of dollars for mediocre. Like one of the other posting had stated, over paying for the quality of housing. Anyway, learn from our mistake and frustration, you can do better!Edit: Thanks for the reply Mr. Wannamaker. At best this was damage control, at worst its disingenuous. Realistically what would reaching out to you change? We couldnt even get a discount during a global pandemic, for not using the amenities, while at Waterhouse. What would talking to the manager of our former apartment accomplish? Please, lets not pretend these investment firms, using management companies, over-charging for meh, care what former renters think.

Weve recently moved to Water house and it is great. The outdoor is filled with trees and trails. Theres a lovely creek that runs through the middle and is always populated with squirrels and ducks. Responds immediately within a day for the maintenance requests. Management response on any of the issue is pretty quick. I havent faced any issues till now. Hope we will enjoy this stay. To be frank its just a month that we moved to this place

Stay away at all costs, literally. PLEASE read this full review before renting here. Its long but you will thank me.Lets start with the good. Its a beautiful location surrounded by trees and trails. Fred Meyer is a 5 minutes walk away for groceries, theres a nice pool and hot tub as well a BBQ grill and seating area. Theres a lovely creek that runs through the middle and is always populated with ducks and squirrels. The kitchen has stainless steel appliances and a wall mounted microwave. However, the kitchen is so incredibly small that you cannot have 2 people in there at once. The refrigerator also doesnt open all the way because theres a wall obstructing it.Thats about where the good things end.Heres the bad.The gym is full of ancient equipment that will rip the skin off your hands if lifting more than moderate weight. The machines are constantly breaking down and take awhile to get repaired. Everything squeaks. Theres a tiny trashcan for used wet wipes that is always full.Ill get straight to the worst parts. The rules they have in place for your patio are insane. If there happens to be a single item they dont like on your patio they will repeatedly send you passive aggressive emails until you remove them. Keep in mind theyre worried about the visuals of the place, except you cant actually see anything except a small 3 inch sliver at the bottom of the patio that faces a busy street, with a brick wall taller than you can see over. Ive included a picture they took telling us to remove items. Can you see anything? If you can, is it so visibly horrible to your eyes that it needs to be removed? 7 months of the year its covered by trees by the way.Now the hidden costs. Ill include a screenshot of every charge.We didnt get back a cent of our deposit despite spending 3 full days scrubbing the place spotless. Ive included pictures of everything because we knew they would charge us and needed evidence. We OWE $480 for 4 hours of painting, medium cleaning despite cleaning ourselves thoroughly, and for carpet cleaning. Sure, theres some worn spots and small stains, I just dont think it warranted that much.The only real damage we caused was some hot sauce that leaked into an unreachable crevice in the refrigerator that could be cleaned by removing the glass partition which we didnt want to remove because it was glued there. We fully accept that was our fault and expect to pay for it. We accept that there are parts of the carpet that were worn, specifically where I had my standing desk set up. Again, easily fixable, certainly not $400 worth of repairs.The rest we cleaned meticulously. Ill also add that our shower didnt drain very well when we first moved in and I took the drain apart to clear out a hamster sized ball of hair from it. Something that should have been cleared out by the cleaning company they are paying so generously.Then we go onto the valet trash service. This is a service that picks up your trash from your door Sunday through Thursday, not picking up on Friday or Saturday. Keep in mind this is another $25 a month that is mandatory to have. There are 2 days in a row where they dont pick up your trash. If you have more than 2 people living there, your trash accumulates quickly and overflows after 2 days. Theres no reason why they should not space out the non-pickup days, no pick up on Tuesday and Thursday for example. Picking two weekend days to not pick up is ludicrous.This valet trash service also failed to pick up our trash multiple times in our renting period, for which, you guessed it, we got angry emails telling us not to put our trash out between 9am and 7pm.Im reaching the character limit and cant type more. Find somewhere else unless you want to follow incredibly strict rules and get penalized with massive cleaning fees and owe more than your deposit no matter how well you clean up.Stay. Away.

My husband and I lived at Waterhouse for 2 years, and just recently moved out because we bought a house. We absolutely loved living there and there are definitely aspects we miss about it. Rent is expensive anywhere you go, but we felt that Waterhouse was very reasonable, especially for what we got. The Waterhouse apartments are very clean and well-kept inside out. They do an amazing job keeping up with the grounds and it’s beautiful year-round (see attached pictures). The complex is generally very quiet and homey.We didn’t have many maintenance requests, because things were in good shape to begin with. When we did have maintenance requests, they were fixed within a couple days. The maintenance staff really knows what they are doing. They were clean and courteous in our home. They are more than willing to explain problems if you’re wondering, or leave you alone and fix things up.The staff in general is very kind and helpful. They are all top notch! They always say hi or wave when they see residents. We rented out the clubhouse for our wedding rehearsal dinner and it was perfect. The staff let us come a little early to set up, and they helped move things out of the way to avoid damage.When we moved out, they were very up front with us about the process and what costs we could expect, and they stuck to what they said. They were quite generous when evaluating these, and they actually charged less than we were expecting.In general, the location is great. It’s right next to Fred Meyer, which makes it easy to walk to the store. There are tons of nice paths in the backyard, cute ducklings, and a playground for kids. It’s also right across the street from the rec center. It’s right off the freeway, and very close to many great restaurants and shopping centers.We have nothing but good things to say about Waterhouse, and would highly recommend it. If it wasn’t for upgrading to a house, we would still be living there.

I lived in Waterhouse Place Apartments for 1 year. The leasing and move-in process was very easy and the staff was quick to respond via email.The apartments are very old and windows single pain so they sweat and get black mold which requires cleaning weekly. The longer I lived at Waterhouse the more I realized the lack of attention to detail. Our temperature sensor for the baseboard heating was painted over, lack of baseboard molding so the carpet corners would raise up or snag easily, cheap paint over chipped wood cabinets in the bathrooms and kitchens, every single toilet paper roll was loose or too tight so the roll wouldnt spin or it would just fall off, missing towel racks, and there was a leaking gutter right outside our door that the apartment complex couldnt get to as they had other things to take care of.Dont go to the apartment gym, it is absolutely disgusting and covered in brown sweat stained marks. Equipment feels like it is going to break and hurt someone.When we moved in we had dumpsters throughout the complex, these were all closed except for 2 which caused us to walk the length of the large complex to throw away our trash.Parking is awful and you WILL get towed if you dont have a parking pass or guest pass. I often found myself parking in the neighborhood nearby due to lack of spots.I received notices from the apartment staff for a childrens plastic planter sitting on my rear balcony, they stated how it could fall and hurt someone or a car, which there are no cars back there. The garbage pick up service would skip my apartment constantly so I would then get notices of left out trash.The pools are very nice and large but at the end of the season they stopped maintaining the pool so it turned a very disgusting green haze.Dog waist is a huge problem here with no one cleaning up after their pets due to the dog bag dispensers always being empty. I found razorblades scattered around my apartment building from other peoples carpet replacement. The complex started requesting animals no longer went to the bathroom in the grass and instead moved to the small dirt patches around the complex so the grass can stay green.Upon move out I was asked to pay for my apartments entire carpet replacement due to pet damage throughout the home, which is true for the downstairs but not the upstairs as we had a baby gate the whole lease term. Flawless carpet up stairs. They assumed the whole place was soiled and I am still fighting them on this one.So the question comes to would I recommend Waterhouse Place to any of my friends? I would still say yes. They have a ton of issues but what complex doesnt. The apartments are very expensive but you are paying for the surrounding area and schools, not the complex itself. Know this before you sign on with them. Every neighbor I talked to has black mold, poor craftsmanship on the apartment, and hates how much the staff pesters them. But with all this said, I have lived in worst places.

Good community. The package delivery lockers are accessible.

In general, the apartment is nice, its a great location and the staff arent rude. But weve been here a couple of years now and struggled to get responses to maintenance request and front office response. Our downstairs bathroom hasnt worked fully for the majority of our two years here. We put in maintenance requests, we get told theyre clearing them while they wait for parts or that theyll come out again. And then were forgotten.Most recently, we wanted to move to a month-to-month rate, considering nobody knows what prices will look like in a few months from now. We started asking a month ago, continually calling and asking to be called back, only to be left unheard. You cant do this to people. We have to have some semblance of control over our living situation. Were still able to pay rent and were considering leaving because our faith in the company is plummeting. I know theres a pandemic, but a months worth of patience is more than enough when our established lease is nearly up. It feels like theyre trying to force our hand by not giving us time to pursue other options.As our correctly relationship stands, I wouldnt recommend this place to anyone in my life. I wouldnt want others strung along like weve been.Edit: Weve managed to work out a leasing agreement before the current lease ended. Im glad its been resolved, but the fact remains that weve had a really hard time getting a response.

I have renewed my lease several times because this has been a great place. The maintenance staff is very friendly and professional. They are very quick to fix any issue that I have had. The leasing staff has always been very courteous and friendly. I adopted a dog through their program and I have enjoyed having a dog and great place to take her for walks. A lot of the tenants have dogs and everyone gets along very nicely. There is a great trail that runs behind the property and connects into a very safe neighborhood. The package lockers are a great addition and super easy to use. Fred Meyers is a short walk away as well.

The rooms are very small and Luxury rooms are scams.

The 5 star reviews are all so obviously fake. The staff is absolutely despicable! Without all the fake reviews this place would have the one star rating they truly deserve. And if they have to deceive you with fake reviews just to trick you into moving in then just imagine what a loooong miserable year it will be living here.Good luck parking, and even more luck if you need handicap parking. You have to park out on the street after 7pm. If you dont park far enough down the street, past the intersection, you get ticketed. Im a disabled veteran. At the time, I underwent my 3rd back surgery and was waiting for a hip replacement. I had to hang up my own handicapped parking sign because there is not one handicap parking space on the north side of the complex.$270 is the towing bill when you get towed by thier towing buddies. That happened when I had to park illegally to unload groceries. What a great way to treat disabled people.The management was asked to deal with our mold problem and blew it off for months, along with other maintenance requests. Toxic black mold was growing in the walls and around the windows. We were moved to another Waterhouse apartment in another building which also had toxic mold.Now, I have brain damage from mold poisoning and my medical bills are already in the thousands.In the end, we were evicted by the staff thats so friendly and accommodating

These “management responses” to critical reviews are a joke. I encourage potential renters to read them, then run far, far away. This is clearly a terrible place to rent.

Listed as Luxury Apartments. Not even close. Painting sub-standard, apartment ready for move in sub-standard, maintenance requests sub-standard. For the price we are paying, this apartment and condition of units is not a value or worth the money. We’ve been here 2 months and move in checklist repairs still incomplete.

We were so lucky to find this place! Alan was responsive to any maintenance need we had and Aaron was always available to ask any questions. Not to mention all the other friendly staff. We had awesome neighbors who were respectful and welcoming. The only downsides are the apartment we had was dark in the dining area and there is no fence for downstairs patio areas. I recommend Waterhouse to anyone looking for a quiet, beautiful place to live.

Ive lived in apartment complexes my entire life. This is definitely the best one Ive come across. I stayed here for many years and had no bad experiences. They always kept the property neat and enjoyable to look at. Parking in most apartments is a nightmare, but here I always found it easy parking close to my home. The walls are not paper thin, it was always very peaceful. The units themselves were always kept up nicely... I transferred three different times during my stay here. All of them were perfect. Maintenance handled things right away and the office staff is very friendly and professional. Sequoia must take very good care of their employees, because they take great care of residents. After I moved out, they were very fair about cleaning charges and my deposit. Overall, an excellent experience!

This apartment complex is by far the best when it comes to management, keeping the complex nice looking, and when needing to get things fixed. I can always depend on Alan, one of the maintenance guys, to follow up on any issue I have had and to make sure all of our problems has been fixed in a timely manner. All of the staff here are extremely friendly and kind, and are very helpful with any questions or requests you may have!

Staff was very friendly and accommodating. Maintenance requests were usually complete within a couple of hours of me submitting them! They are also very pet friendly which was awesome with my 2 cats! The only downside to living there was my specific unit didnt get a whole lot of natural light downstairs but thats was not a deal breaker for me. The location was also VERY ideal and the nature path right within the complex was so awesome. Overall it was an awesome experience and I am glad I had my first 2 years living in Portland here!

Ok, here I am again 8/20. Where do I start. The aunt issue was disgusting, the mold in the windows was unbearable (along with the aunts). The lack of sympathy and communication with the management was terrible. I would send a follow up email at 2:30pm on a Friday to have the aunt issue figured out or traps or to be sprayed, but I get a bounce back email from management that they are out of office until Monday. Which has happened multiple times, when it says they are in office til 6:00 Pm. All that aside, we couldn’t use our kitchen and had to throw things out. It’s an old property.. so why don’t they update some things to prevent this from happening. I could go on. But there’s my second piece.I currently live here, and we’ve moved into a different unit at the beginning of March, and had quite a list of maintenance requests. We sent an email a week after, and have sent a second one since, and still no response on the email or maintenance requests. We have screens missing, doors are basically stuck because so much paint has been painted on them, garbage disposal isn’t working and sink gets backed up, towel racks fall off the wall, and other things. I understand Covid-19 circumstances, but it has been 3 months and a response would be nice. The pool and gym have also been closed for a few months as well, so I think we should be getting a discount on our rent since we are paying for those amenities that we cannot use. If I could get at least an email response we back, that would be nice. Other than that, the units and staff are nice.

I have definitely enjoyed living here at Waterhouse. The staff is incredibly friendly, responds quickly to issues, and has always been more than ready to help whenever I need it.The facilities are very clean and well-maintained. Daily trash pickup is painless and we are given frequent updates whenever maintenance is taking place on the gym, etc. Friends always compliment me on how beautiful my complex/apartment is. Its super quiet and peaceful and my neighbors have been very nice and considerate.Shoutout to Shy and Aaron for always answering my million questions through both email and phone. They are usually always available during business hours. As someone moving across the country who had to rent sight unseen, I was lucky that Shy made the process very easy, stress free, and helped me quickly secure my apartment. The community manager, Aaron, has always been available whenever I have a pressing issue about a package, gym access, etc., and they both are always on hand if needed. Kudos to them and the staff for running the community so wonderfully. I would definitely recommend this apartment to a friend.

The staff are wonderful and easy to work with. I love my apartment and have gorgeous large trees around me. There is also ample wildlife for those who love it. My apartment is spacious and neighbors are quiet. I would love more storage, but one cannot have everything. The location is awesome.

Waterhouse Place Apartments are pretty great. I am going on my third year living here now and have no complaints against them. Ive had minimal need for maintenance and when I have had a maintenance request, they are super quick to respond and get the issue fixed asap. The location is more than ideal being close to Nike and Columbia, as well as being in walking distance to 24 hr fitness and Fred Meyer. As with any apartment complex, parking can be a little frustrating at times but these guys have a pretty good system down so I rarely have issues finding parking. The exterior and landscape is kept up well, they have plenty of community events and activities, and the staff is super helpful and friendly. I would definitely recommend to anyone apartment hunting in this area!

Excellent apartment community in every way. We needed a relatively short notice short term lease in order to relocate and buy a house in the area. They were able to get us a nice apartment on a 3 month lease that was move in ready just a couple of weeks after I called. Picking up the keys and moving in was a breeze, and moving out was also easy. And there were no surprises in the move out inspections or unexpected fees.Throughout our time at Waterhouse place both Aaron and Bryan were always responsive and available when we had questions.The gym was great to have on site and had all the equipment I needed and always in working order.And my family loved the pool! We swam once or twice a day almost the whole summer. They always kept the pool clean and reasonably heated.Overall, a great place to live!

I moved in about 6 weeks ago and so far everything has been great. I moved from across the country and Aaron was outstanding in assisting me in getting a place remotely. The townhouse layout that Im in is great...bedrooms are upstairs so its rare to hear my next door neighbors. The location is good too...easy for transit and there are some retail options in easy walking distance. Plus having a park and pond right behind the complex is relaxing and tranquil. Both Aaron and Dani have been extremely helpful and responsive with any questions or concerns.

This was OUR place!! It was our first place to rent after getting married, had a bumpy start with the unit we were in at the beginning but the help we got from every member of staff to make it easier and eventually get resolved makes the difference. Very friendly staff, helpful and always willing to talk and solve any issues. Thank you Aaron, Bryan, Jeff and the rest of the team. You all are AWESOME!!

After living here for about a year, I can describe my experience as a pleasant one. The office staff is cooperative and helpful and the maintenance is prompt and excellent. I do not remember anytime in which a maintenance request took over 48 hours. As an international student, I go to downtown everyday. I drive to Beaverton creek max station and park for free, then I ride the max for about 25 to 30 minutes to downtown.

We were looking to move to Beaverton area from out of state and the Management at Waterhouse was very helpful and made choosing to live here an easy decision. Aaron was great in answering all our questions and was quick at replying to phone calls or emails. He made moving from out of state a breeze. When we arrived our expectations were beyond met and we loved how fresh and new our apartment felt. We loved the accent wall color we got to pick before moving in also! The views around Waterhouse are lovely and have well kept landscaping. Our pup loves the trails around the property to walk around each day. The pool and barbecue area have been great this summer and our place stays really cool, regardless of the summer heat! The location of Waterhouse is great too, so close to lots of shopping and restaurants, parks, close to freeways and not to far from Portland. Overall, its a great place to call home!

Living at Waterhouse was a great experience! The grounds are gorgeous, with lots of trees and a miles long walking path. Staff has always been super nice and accommodating, maintenance is top notch and SUPER fast to respond whether it’s by email or phone. Loved the 24 hour gym. Walking distance to Fred Meyer, Starbucks and other restaurants, THPRD basketball courts across the street is fun too in summer. Overall a great experience :)

Not much to complain about. Decent location and amenities. The kitchen is a bit on the smaller side for the place we are in and a bit of a smaller washer and dryer than Im use to but even with all of that its still not bad. Next to the bus line and a simple walk can bring you to another bus line or even the max. The staff are nice and the maintenance is always on time.If youre ok with the cost its a decent place to live.

After living here for two months now I can honestly say Waterhouse has been everything I hoped it would be and more. There is plenty of free parking, and all the neighbors respect one another. Management has been great, and responds promptly to emails. There are trails and streams on the property and even baby ducks swimming around! Love it here.

We are in our second year at Waterhouse Place and it has been a great experience. Aaron, Bryan and all the staff have been extremely friendly and helpful. Any question or request is dealt with quickly and professionally. We love our neighbors and the location is perfect to get to everything. Since we have been here, there has been a series of upgrades and management has given us plenty of warning and made the impact as small as possible.

My roommate and I have been only living here for 3 months and we are already having the best experience! The staff are so friendly and accommodating. I felt so annoying asking them so many questions and favors and they are always more than happy to help. One morning I asked them to print me a couple copies of my resume for an interview and a couple hours later, I was surprised with a Good Luck Starbucks gift card! It made my day and I really acknowledge them going out of their way to make me feel special.

Great location, fast responses to maintenance requests, and cozy units. Parking is almost always available, due to mandatory parking passes, including guest parking passes. Beautiful complex with plenty of walkways and waterfowl that hang around. You will be required to pay for ValetWaste, but its a nice luxury and it keeps the place clean.

I truly love living at waterhouse! Their staff is so friendly and responsive, the property is very well maintain and is always clean, the maintenance staff are also very responsive. Also a plus that there are many nature trails near by, easy access to hwy and max!

Waterhouse place is amazing! My boyfriend got his car towed and they were nice enough to help us ease the financial burden with a gift card to Cheesecake Factory and a credit to our account! I have never experienced a nicer staff and facility :)

Great location and wonderful neighborhood, and cant say enough good things about how helpful and friendly the staff is! From the office to maintenance and grounds crew, they all do a great job of making you feel welcome and responding to needs! Only downside for us is the small kitchen - hard to fit two adults in there at once but after living here for over a year we have figured out ways to make that work in our favor. They throw great resident events and really seem to care how their residents are doing.

I transferred to Waterhouse Place from another Sequoia property nearby, and the experience thus far has been night and day. My third night here my car was towed because my permit fell off my rear view mirror, and the staff was less than friendly and understanding about this matter. Valet trash is a fantastic service that I am quite familiar with, but there is trash and trashcans outside of apartment doors at all times. When we moved in, the apartment wasnt ready for us. Carpet was (still is) missing from the closets, the deck is absolutely filthy, the faucets are leaking, and the bathtub completely fills while taking a shower, and the shelves in the kitchen cabinets werent secure and broke while I was putting away dishes. I was hoping to get these issues resolved before we had completely moved in, but that didnt happen. With that being said, we really like the apartment, and the grounds are beautiful. We were also offered a veteran move in discount which was also lovely, as well as the option to choose accent wall colors. Maybe Im spoiled by having such a fantastic experience at my last community, but heres to hoping our first impression isnt indicative of the next 14 months here at Waterhouse Place.

There is nothing better than living in a place that is homey, clean, attractive, and staffed by a team that simply couldnt be more on top of every aspect of the complex. Now a resident for 2 months, I am regularly impressed by how responsive and friendly the employees are; rarely have I encountered such a high level of service-orientation and true accountability for residents comfort and convenience. Choosing Waterhouse is the best decision Ive made since moving to Beaverton and Id recommend it (and often do!!) to anyone looking for a beautiful place to live with excellent amenities and impeccably high standards. Thanks to Aaron, Dani, and the whole team!

I have lived in this apartment complex twice: once several years ago, and then more recently this last year. The only reason I considered moving back was because the management had changed. There were several maintenance issues when we moved in, some of which still hadnt been fixed by the time we moved out, despite asking several times. The unit also didnt match the layout we were given. I know units are guaranteed to match exactly, but this was way off. After this apartment, sight unseen is going to be a deal breaker for me. After living there a year, with no complaints and paying rent on time every month, our rent was going to increase from $1225 a month to $1455, which was not worth it for my commute into Portland. And forget about getting your security deposit back. We were charged $300 for FILLING the nail holes. $300! I imagine it would have been $300 had we not filled the nail holes. Overall, every other apartment I have ever had has been better. This place is not worth it for the price.

I just moved into Waterhouse Place about a month ago and have had such a great time so far. The application to the move-in process is super easy and the office team has been so helpful through every step of the way. My bathtub faucet was a little loose when I moved in but the service team got that taken care of the day I brought it up. The valet trash takes a little getting used to, though, I really like not having to walk to dumpsters to take out the trash. The package lockers are awesome. There are miles and miles of trails around Waterhouse and its probably my favorite part of the community. If youre looking for an apartment complex with an awesome staff, great location with tons to do, and really beautiful scenery, Waterhouse is for you.

I just moved in and the place is way better than I initially expected. The location, and the view are amazing!! Definitely the best apartment complex I lived in. The staff is incredibly nice! Aaron, Dani and Bryan are always there to help! I didnt have any problem moving in. The package locker room is a great system, allowing me to pick up small-medium sized packages 24x7. The only concern I have at the place is of guest parking as I have to get guest passes from the office, which makes it a little difficult when I have guests over in the evening when the office is closed. But I am sure Aaron and the staff are trying their best to work around this problem. Other than this everything is perfect here!!

Ive lived here almost a year and a half and Im very pleased with the entire apartment complex. The grounds are well-kept and the neighborhood feels safe enough for me to walk to the stores next door at night. I dont have a dog, but I appreciate that there are no limits on how big your dog is here. There are really some beautiful dogs in the community.All maintenance issues have been fixed quickly and the staff have all gone out of their way to be friendly. On the grounds, maintenance always takes the time to smile and say hello. In the office, the staff have been amazing! Sarah and Lisa have been here since I moved in and they are both incredibly friendly and have gone out of their way to make me feel prioritized as a resident. Lisa, in particular, has made me feel very comfortable and appreciated here. She knew my address before I did and has an incredibly helpful, caring attitude. Destiny, who just started, seems to fit right in. She went out of her way to update me on the recent changes and has that same helpful, caring attitude that sets this place apart. The Christmas tree that Destiny just gave me because they had a few just laying around, did nothing but make me appreciate my apartment home that much more.The only downside I see is that if you dont rent a carport, parking can be a pain. The upside of renting a carport is the staff are great about updating you on moving to the closest spot to your apartment. I park about 15 feet from my front door.

I normally do not leave reviews on places. Frankly, because most places don’t merit the review. I was always taught if you don’t have anything nice to say don’t say a word. Waterhouse Place and it’s Staff have made my transition to Beaverton, so welcoming and pleasant.Everyone from the front desk to the maintenance team have surpassed every single one of my expectations. Sequoia needs to give this complex and its staff a raise.

I have lived in the area sense 2006 and I have yet to find an apartment community like this one. The apartments are amazing with multiple options and some creative layouts, the office is great and willing to help with any of your needs or worries. Overall one of the best places I have lived in Oregon!

Staff was exceptionally helpful and responsive to every request or inquiry. Excellent location, right across the street from a recreation complex, nice park and pond to walk your dogs behind the property, and Fred Meyer is a block away. 26 on ramp very close if you are commuting. Apartments were dated but well maintained and clean when I moved in. Parking is at a premium though not much of an issue for me because I worked an early shift.

Waterhouse Place has been a real home for me and my husband. Its been a home for me before as well, so Id like to think I know the grounds and the community pretty well. We moved here from out of state, and from traveling the country full time in our RV so we didnt have much and we were sort of a mess of craziness. LOL The staff was incredibly supportive and helpful with getting us settled. We even switched layouts after a week of staying in our apartment and figuring out it just wasnt going to work for us. The grounds are beautiful and the pools are sparkling clean. Packages are delivered safely to lockers. The gym is nice but rumor has it there will be NEW gym stuff soon! We are proud to live here, and have guests over. Come visit Waterhouse Place! Its a pretty great place to live.

We moved from Texas and had never rented an apartment sight unseen before, Aaron made this the best experience of the whole moving process. From the beginning, he was polite, very responsive and informative. He did everything he said he would and went above and beyond as far as hospitality and service is concerned. We couldnt be happier with the condition and layout of the actual unit and complex. It is modern and has been well maintained as have the grounds. The on site gym is clean and has great equipment. The location is perfect, very close to grocery and mass transit.Everyone on this staff needs a raise and a trip to the Caribbean if you ask me lol!

We love the Waterhouse Place Apartments. Our townhouse is spacious and fully upgraded with chocolate cabinets and beautiful countertops. The grounds are beautiful and well kept. They accept our large breed dog. The staff is fantastic and the amenities in the complex are great! Look forward to many happy years here.

This place is very close to quite literally everything. Food, shopping, fwy access, etc. The grounds are very beautiful and the staff is extremely helpful. I can honestly say of all the places Ive lived this is by far the best. They offer many different floor plans to suit different needs.

Buildings are drafty and walls are thin. I can constantly hear the neighbors in the apartment next to me walking up stairs or unlocking the door. There is virtually no parking. Trying to find a place to park close to your unit is impossible, unless you get onto a waiting list to pay for a spot - which is an additional 50$ a month. Floor plans on website misleading, and houses feel very small by design. Also patio is not big enough to put a chair on.My bedroom window faces the road. Walls and windows are so thin that you can hear cars passing by so loudly you could swear you were sleeping in the middle of the street. Cannot sleep without bathroom fan on to cancel out noise.This apartment complex is overpriced for the quality of housing provided. I would recommend seriously looking at other nearby places as there are several. We moved from out of state and feel as though we received a bait and switch.

Nothing beats the convenient location of this apartment. Its also very dog friendly with great trails in the area for walks. For the most part, we have enjoyed the three years we have lived at Waterhouse Place.

Ive been impressed with the responsiveness and cheerful service provided at Waterhouse Place. I have lived in many different kinds of apartments, and I am quite impressed with this one. I have had numerous occasions to note the exemplary service from Aaron, Bryan, Haylie, and Alan, and am happy to be living here.

Weve lived here going on two years now. Its been pleasant. The staff are always friendly, the grounds are well kept, and they answer promptly to maintenance requests. The neighbors keep to themselves but in the Summertime if you live near the pool, noise can sometimes be an issue. Other issues weve had... Finding parking can be difficult (thats why we are renting a garage), there is a trash valet service that isnt really that much convenient (plus dont even forget your trash can outside all day, you will get a nasty gram or worse be wrongfully accused that you left your can out), some dog owners do not clean up after their dogs, and lastly, the property isnt well lit (theres been some car break-ins).

We are so glad we found this place. Great location to downtown Portland, friendly staff, and walking paths are all around here. We definitely would recommend it here.

I have lived at Waterhouse for 2 years and couldt be happier ! The setting is gorgeous, with a creek running through it, beautiful tree-lined roads and very well kept landscaping. The staff is extremely friendly and very fair with deposits. The workout room and community room are spotless and I really enjoy the free coffee/tea while visiting with the staff. The staff makes an effort to reach out to the residents often by hosting meals and events often. The pool and hot tub area is nice and well maintained ! A real plus for me is the location; I walk to Fred Meyer, Starbucks, 7 Eleven, UPS, and many more businessesand restaurants.

Waterhouse Place has been a great place to live for us. You cant beat the location as its close to local shopping, great places to eat, and great walking / running paths.Ive always been very impressed with their helpful and friendly staff. They were very quick to respond to any issues we had and we never hesitated to go into the office and ask a question.Our apartment had a nice view of the pool and it fit our needs really well. If we had one thing to complain about it would be the kitchen size. The layout made it hard to move around if more than one person was cooking. That being said everything worked well and we never had any issues with the appliances.Overall we had a great experience and would recommend to others looking for a place to live in the Beaverton / Hillsboro area.

By far the best apartment complex Ive lived at. When my wife and I moved in during Q4 of 2017, the staff has been nothing but helpful. Theyve gone over the top to help us get settled in during our initial move in. Whenever we get have a maintenance issue (Which isnt often, this place is very well maintained,) Theyre usually there to fix what we need in a matter hours.Bryan B, Aaron M, and Hayley have all been wonderful employees that ive had the pleasure of interacting with. All meeting my wife and Is needs whenever we have any.

Waterhouse Place was the perfect place to live in Beaverton. The management and maintenance team were on point. Maintence requests were usually completed on the day they were put in. Aaron in the office was always quick to reply to emails. The Luxor package boxes made mail a breeze. The grounds are gorgeous. It’s a peaceful place to live. I lived in building 375 overlooking the creek and the park. It was serene! I cannot recommend this place more.

Waterhouse Place Apartments is my HOME! I am a working single Mother of a 7 year old and a 4 month old baby and we feel like were home here! My favorite part about this complex is the pool, my 7 year old loves it too! Theres actually two pools and theyre never busy in the Summer! Theres a hot tub at one too thats open year round, people were even sitting in it when it snowed last week:] people here are friendly and respectful of their neighbors space. Dogs are allowed, most kinds and sizes. Theres poop stations so people can clean up after their pup. The apartment is a good size.. I actually have the biggest patio on the property and its great for bbqs. I even had my baby shower in the courtyard area behind my apartment, its so beautiful and I got no complaints. I love all of the office girls and all the maintenance guys. This is a great place to live at!:] THANK YOU WATERHOUSE PLACE FOR MAKING MY KIDS AND I FEEL SAFE!

On two occasions I needed to call maintenance and he were there within 20 minutes! I was so appreciative of Jeff’s timeliness and ability to both fix my garage door and my garbage disposal so speedily!

The staff are very helpful and attentive any time I need them! Love the gym facilities as well

Lived here for around five years now and it’s been a good place to live. The management have been responsive to questions/issues/service requests and nothing but helpful. Not the cheapest by any means but given Beaverton prices, not too bad.

Im telling you, this is the best deal in Beaverton. For the price, location, and quality, you wont find anything better. The unit we were in was a 2 BR 2.5 BA townhouse style unit, and was enough room for our family. I also worked from home, and was able to use an extra room on the first floor as an office. If I didnt want to work from my office, I just walked down to the beautiful leasing office, and soaked up some of the wifi down there. The location is fabulous, and within walking distance to a shopping center which includes a Fred Meyer, and Tualitin rec center is right across the street. We were a little nervous about being on a pretty busy street, but our unit was on the inside of the property, and was very quiet and serene. There is a small park and walking trail behind the property, and wild blackberries grow on the trail. We always had a lot to do with our 2 young children. The property management throws events every other month or so, so you do get to feel a strong sense of community, which we really loved. The grounds are very well maintained, and there are lots of amenities. Hello, Trash Valet! Finally, the best part about this place is the staff. The office team and maintenance staff consistently go above and beyond; offering individualized solutions to your needs, and the maintenance is fast and efficient. We had no complaints while living here. Anything that came up that I could even point out as a potential grievance, was always addressed by the office staff very quickly, and resolved in our favor. If we werent relocating out of state, we wouldnt leave.

Waterhouse Place never felt like home to us. Its an expensive hotel with a very corporate feel. The constant intrusion into our lives and reminders of our rules and regulations is never a homey atmosphere. They were constantly working, blowing, etc. Often as an inconvenience to renters. Noise from 158th street, constant sirens, large trucks emptying the dumpsters at 5:30 or 6 in the morning, people talking. Monday morning parking lot blowing and lawn mowing starts at 8 am almost all year it seems. Even holidays. Winter was somewhat amusing, they can find 10 guys to blow a few leafs off the sidewalks and roadway`s in the dead of winter, but the complex cannot remove the snow and ice till it basically melts on its own. Maintenance is great, but I feel understaffed. Its also a very intrusive complex. They constantly wanted in the apartment for something, and many times they never even showed up (or you have to call them to ask where they are). If you have animals, you must make arrangements (and hope they show up and not waste your time which really means you lose a days pay). I should note, some of these inconveniences are done by outside contractors, and given access to your apartment through the complex. I came home one day to find our garage door open and no one around. It seemed like every 4 or 5 months the complex needed in for one reason or another. It became very annoying. Prepare for yearly rent increases. Ours went up over a Hundred dollars this past time.Like most other apartments in the area, its priced too high for what you get. It was called a 2 bedroom 2 bath, but is really only 1 and 1/2 baths. I also believe the advertised square footage may also have included our garage The kitchen is small. Logistically no thought was put into its design. Very little storage in the unit. The area outside is smokers delight. We constantly had smoke from the outside coming inside from smokers right outside the windows. Only certain items allowed on a deck, but I could put a satellite dish there if I wanted, go figure. Love to rent space I cannot use. No personalizing outside. The washer/dryer is small . Our appliances were fairly new and full size. Overall the apartment was nice. They also allow 2 pets too (for a monthly fee). The parcel storage lockers were a great addition to the complex as there was some crime around. There are also many amenities such as pools, fitness room (which of course you help pay for). Centrally located too, which is a plus, but traffic is very heavy at times and people drive way to fast. One of my pet peeves, were roofing tacks and construction nails outside all the time in the two years we were there. Every time it rained the nails showed up, and like other items/complaints we had, it was brought to managements attention. Lets just say upper management is very skilled at pacifying and side stepping complaints. We also had a constant barking dog next door that took far too long to resolve. The walls are thin here, you can hear everything. Pay for a dedicated parking space. Our electric bill was high (electric heat) about the same as a larger house we rented. Water, sewer and trash are formulated and part communal. I will add we did get a majority of our deposit back (less some utility billing that is a month or two behind as you rent, carpet clean etc) and we had a dog and cat. There it is, take it with a grain of salt.

We have been at Waterhouse place for over a year now and have been extremely happy here. Its a great location, the staff is very helpful and courteous!

We moved in this past January, and have been pleased with out townhouse, the property itself and the staff. They are all helpful and friendly, and go the extra mile when it’s needed.The property is 30 years old, but in great shape following a full renovation a few years ago from what the staff has told me. The landscaping does not look 30 years old, but is well kept with tall trees, bushes, lawns and flowers all over; they even decorate the pool area with colorful flowers.Waterhouse Creek runs right through the property, and is home to dozens of ducklings born this spring. A nearby park and paths that go into the property adds to the feeling of living out of the city, at least in the building we are in, and other buildings away from 158th. The traffic along 158th usually dies down around 7 or 8 pm.Fred Meyer is only a five minute walk away, and public transit (bus #67) has two stops next to the property in each direction. Walking to MAX, light rail, takes 10-15 minutes if you don’t want to take the bus to the Merlo MAX platform.Parking is OK, with garages and car ports available. Noise from neighboring apartments is minimal, and we seldom hear anything from either one of our two neighbors.There are a lot of dogs on the property, ours included. People are, for the most part, good about picking up after their pooches. The property has several “doggie trash cans” with free baggies.We love living here. Where else in the Portland area can you find a place in a city, but not notice you are indeed in the middle of it?Highly recommend this place. It’s an attractive, cozy property.

I want to personally thank all those past residence for sharing their experiences. Im in need of a place, and had honestly considered this location as a possibility. But I have serious pet-peeves when it comes to pathetic management. Im currently residing in a community that suffers from the same complications Im reading on here.I surely wouldnt want to leave to what I felt was a better situation only to find myself stuck like the many of you who have faced this.***NOTE TO WATER HOUSE MANAGEMENT -Now would be a great time to listen to your tenents, more can come from legitimate management. Its no different than managing that of a restaurant or in some cases fast food restaurants. If you want good employees/TENANTS, You need to learn to put out. If you are not giving 100 -110% of your customer service to the people who pay into you, that you jeopardize your business your equality and most important you jeopardize your tenant/landlord relationship resulting in disrespect and lack of tenant assistance when rectifying a situation.Thank you for your information EX-Residence, I will now look elsewhere, youve lost my business before its even started.

Definitely not the worst place to rent, but certainly not worth the price (in my opinion).All of the gym equipment is either breaking down or broken, and many of the weight machines have rust growing on them. I dont think I saw maintenance clean the gym floor once, and they rely on the community members to clean the machines (spoiler, many do not).The staged apartment they show you has never been lived in and gives you unreasonable expectations for what your own apartment will look like. If the staged apartment is an A, then our apartment was a C+.The apartment walls are incredibly thin. One of our neighbors was awesome and was very polite regarding noise after hours, the other neighbors screamed at each other as soon as they got home from work. I know this is a common complaint for many apartments so just be aware that the walls are thin.The valet trash service is meant to be a perk but honestly I just wish there was a way to opt out of it. The mandatory $25 each month for doorside pickup Sunday-Thursday isnt worth it when you have four people filling a very small trash can, especially on weekends when everyone is home and hosting get-togethers. Management will say that there are dumpsters available to take excess trash but most of the time they are locked due to being full from other people who share the same problem. Plus, if there is a holiday that falls during the pickup week they will not come out (Im not saying they should come out on a holiday, but rather find another time of the week to come out instead so we still have 5 days of the service we pay for). There were also a few times where they just neglected to pick up our trash, which is fine (people make mistakes, sh*t happens) but we would then get an angry email from management saying that we need to not leave trash out during the day.The thin twin washer and dryer that they have in the units are incredibly small (it took about 10-15 articles of clothing to fill it to the top) and takes a long time to cycle through. If you are someone who does a lot of laundry, you may end up paying more for detergent and water because of this.Parking is not horrible (I only had to park off-site once due to no spots available), but the spaces are VERY small, and thats coming from someone who drives a mini cooper. If you drive a large SUV or truck, consider buying a covered spot so you at least have a little more room.The apartment we got came with brand new carpet (score!) and stainless steel appliances, but the rest of the apartment was just average. They slapped a coat of paint all over the walls instead of fixing damage. We could clearly see where the previous tenants had left holes and screws in the walls and, instead of fixing the problem, management just decided to covered it up.The bathroom fan is an absolute joke, and the only real ventilation is the doorway into the bedroom/hallway. My towel would smell mildew-y after a few uses because it wouldnt dry out in the bathroom, so I ended up having to let it dry out in our hallway.The closets are so small and poorly organized, that you cant fit all of your clothes in it. We had an extra dresser, under-bed storage, and I still had to take a few boxes to my parents house to avoid paying for extra storage.We spent multiple days deep cleaning the apartment begore moving out- we scrubbed the walls with ammonia and water, we wiped down the windows and mirrors, and we vacuumed the carpet (which was left with zero stains, just a few indentations from beds and desks etc) and yet we were slapped with a $480 cleaning fee. I understand that management still needed to do their own cleaning but come on, it should not be that expensive.One pro that Im very appreciative of is the maintenance staff. They completed work orders VERY quickly and are super nice and curteous. I also really enjoyed how beautiful the nearby walking trails are, its one of the only things that I will miss about this place.

I have toxic mold poisoning from the apartments I lived in here. I have brain damage and my medical bills are in the thousands.The friendly and accommodating staff blew off our service requests for months while we were exposed to toxic black mold. No matter how much we try to clean it it kept coming back because it was so embedded in the walls. We had to switch apartments because it turned into a construction project with the walls having to be removed and replaced.They moved us to another apartment which ALSO had black mold.In the end the super friendly staff just made up a reason to evict us. Now that takes care of the mold problem doesnt it

Wonderful place to live ! Great community, any issue we have had have been taken care of immediately and those have been far and few between!

09/01/16The company contacted my after contacting the corporate office. They fix the issue with the deposit. But this doesnt change my review about their new property manager.----------8/4/2016The property has been bought by Sequoia Equities property. They claimed that they will changed things to better, which they did. But the management got worse. Ive lived there for 2 years, and during the last 30 days notice, the manger that just started a few months ago, Lacey started to threaten me with eviction within 3 days if I dont turn in the insurance that meets their requirement list, even though the insurance policy has been sent to them when I got it, but they lost it in the mail, and then when I turned in the one they asked for, she started to blame the other employee for loosing the documents, and her excuses was Erica was probably new, and she didnt know anything about the insurance !!! really?! And also she blamed some of it on the transition from the old management.Loud neighbors: Apparently you could be as loud as you want, as long as its between 7am- 10pm. No matter how many times you complain about those lousy people, they will tell you we will send them an email to tell them to keep it down, and will keep it in the records but nothing is happening. When I talked to the other leasing agent, she said that there was no complain was submitted. And one time, the lady from the leasing office said Its weird, I sent one of the maintenance guys to go and check, but he didnt hear anything outside the door Brilliant! The complain was that the loud music was coming from the back, so how on earth he would hear the loud music though the walls, passing the main door while he standing outside the door? probably he has special power? maybe..Parking: good luck! After 7 pm, good luck finding a parking near your apartment. If youre lucky, youll find a spot next the leasing office, but if not, youll have to park down the street, and walk 5 minutes back to your place. There is one exceptional situation, if you have disability permit, you could get reserved spot for free, and you could park that car in different spot, ending up with 2 free spots!! Great isnt!!Oh another thing, apparently if you parked in reserved spot, they cant tow your car! There was a car that parked in my neighbors spot, and stayed there for one week, ONE FREAKING WEEK! They posted warning everyday but they didnt tow that car. I even tried to call and the towing company said they cant do anything unless the management approves the towing! Then why in the heck did we get the phone number for the towing company!!! So why bother yourself paying extra $30 when you can get away with a free one!Dogs waste everywhere!! Seriously everywhere!!!!! So there is one spot for doggy bags station and they dont fill It up with bags so people can pick up after their dogs. Instead they just leave the poop there, no one cares. I complained multiple times, but they didnt do anything for those a-holes.My advice to anyone whose leavening, dont bother yourself cleaning the apartment, youll get charged based on the size of the apartment no matter how clean it is when you turn in the keys to the office. You have a pet? Thats another cleaning fees besides the other cleaning. So they will use anything to keep the deposit fee that was paid when you moved in.And for gods sake, please record a new voicemail massage instead of hearing Jacklyns message about her leaving the company and no longer working with you? and speaking of that, they are rarely answering phone calls, their reasons were Were moving back to the main office after the renovation, and the phone system is not working properly, and if there is one leasing person working at that day which mostly it is they will not answer the phone call, and goes straight to voicemail, and im sure the voicemail will get lost in the system, just make sure to leave your name and phone number since they dont have caller ID system in their phone.

I lived at Waterhouse for a year with my husband. There were multiple issues with our apartment that were never properly taken care of; leaking windows, a fan in the bathroom that would leak water all over the bathroom counter - so much so it would fill up bowls we would have to keep there. I spent two days cleaning our apartment when we moved out, scrubbed all the cabinets, floors, etc. and we are extremely clean people and take pride in where we live. We were still charged our entire deposit plus $100 for extremely vague reasons - none of which were thoroughly explained to us by anyone at Waterhouse. During our year at Waterhouse, my mom moved into an apartment there just down the way from us. Since then she has had a cabinet fall on her, landing on her chest - on Christmas Eve nonetheless, I had to take her to urgent care because it hit her so hard she stopped breathing! The staff was extremely unresponsive and never apologized, never took any action to attempt to pay for her medical bill, nothing. The guy they sent over to fix her cabinet ended up putting her cupboard door on UPSIDE DOWN. My husband had to go fix it for her. NOW, they have lost 6 packages of hers that are Christmas presents, and a new wedding band I bought for my husband for Christmas that I had sent to her apartment so he wouldnt see it in the mail. A wedding band - lost!!! The tracking numbers say they have been delivered TO Waterhouse, and despite this they still insist they do not have them. SIX PACKAGAGES. My mom has lost hours of time from work dealing with them and trying to figure this out, and has yet to get anything resolved by anyone there. They are constantly changing management, staff members, and apartment rules. Their latest is that they have everyone leave their garbage right OUTISIDE of their apartments to be picked up - how attractive and sanitary! This place is a joke, I was glad I was only there for a year. Hopefully they find mine and my moms packages, we are both out a lot of $$$ because of this mess.

It is in a convenient location, close to shopping centers and the 26 highway. Low crime rate in the imidiate area and very clean.

Sara and Lisa are great! Anytime I needed to put in a trouble call, Lisa would enter it in quick. If Lisa were either busy or not there, Sara would assist me. Thank you ladies! I would also like to mention a few others as well, they are Denny, Jeff, and Jaime.I have noticed their pace of completing work order requests is quite noticeably quicker than what we had before! LOL! Thanks guys! =HWN4RUNNER=

The water house is a beautiful community, that I cant wait to get out of. Although, I love everything about my unit besides the size, the walls are paper thin, one neighbor has 5 small children who cry and run down the stairs all hours, one neighbor is a group of young people whos front door faces my living room window that is constantly attacked with the scent of smoke in a smoke free community. Lisa is awesome a bright and warm personality, Sarah is spicy, but very professional which I absolutely appreciate. My experience with Destiny has been horrible, she is extremely negative and abrasive and could stand to take a course in customer service etiquette. After my initial encounter with her being a bad one, she emails me thinking I was someone else and when I asked her to check the accounts because I was the wrong person she went on to send me an abrasive reply only to have to send another email apologizing because she had the wrong person. I do not like the change from Guardian to Holland at all, they should have left her where ever she came from. I really liked Brandy and I think her with Lisa and Sarah were a good balance.

One of the first luxury properties on the west side right by Nike . This property could not be in a better location .. but it needs some updates and perhaps a redo . If the rent is right this is a great location.

We lived at Waterhouse Place for 6 years, and through 3 property management changes. Sequoia Management took over around 2 years ago. The transition and initial management was super frustrating, but our current team with Aaron and Bryan really helped stabilize the community and have been super helpful in making living here a great experience.The community itself is very well kept, beautifully landscaped, near Freddy’s and wonderful nature trails. The pool, jacuzzi, package lockers, fitness center and free-to-rent clubhouse are major perks while living here. Staff is very friendly and will wave at you from their golf carts whenever they pass by. They even delivered me a gift card when I turned in a wallet I found on the property. Little touches like that create a great experience and it seems everyone here is committed to making it a reality.The ONE detractor is the Valet Trash service. While I understand the reasons behind the program, its super frustrating not having access to our nearby dumpster or have the trash not taken on fridays and saturdays. Also the fact that we have to waste a plastic trash bag every time we want to put out the recycling seems counterintuitive. Either way, it’s a small complaint compared to the many benefits of living here. I still give them 5 stars and I already miss living there!Thanks to Aaron and the team for your great service and for helping make our transition out a painless one!

Great place to live in and great staff

Splendidly mediocre.They incentive reviews via gift basket give aways and such, so bear that in mind when looking at the reviews here. They often offer raffles for online reviews. I waited until we moved out and accounts were settled to post this review.The office staff is hit or miss - they sometimes have staff from other apartments help out. We moved across country and thus were depending on the staff to be on the ball and honest. We specifically had a few things we were looking for and were assured that they could provide. After we had already signed the lease and drove a thousand miles, we arrived to discover the apartment had none of what we specifically requested, literally none. But we had signed the lease and driven across country, so we were stuck. The photos on their website dont make it very clear that most all apartments are the usual two story four by four (or two by six in this case) setup.Throughout the year we stayed we had some issues. When we moved in the apartment was somewhat dirty and the disposal was broke, it took the office over a week to send maintenance. Luckily I saw a maintenance guy before then and had it taken care of. The office staff are generally helpful and pleasant, but quick to be a bit standoffish if you have any issues or concerns. Takes forever sometimes to get your packages if the office is busy.The parking is awful. If you wanna park after 6pm you will be parking up by the office if not at the Fred Meyers nearby. Theres not nearly enough spaces.The rent is VERY high. Most all apartments in Beaverton seem to have jumped a solid 10-20% recently. There are much nicer and newer places for the same nearby.Overall it was very standard middle of the road for apartments. The staff was nice enough, when it wasnt anything they were in the wrong about, and the maintenance crew good. The apartments themselves were decent, but the floorplans are terrible. The stairway takes up tons of sqft.But best of all was moving out - they claimed to have sent our final accounting, but we never received it. As it turns out, they didnt bother to send it until 32 days after we moved out. This put them in violation of Landlord Tenant law, which the office staff seemed to be frighteningly unfamiliar with. To their credit they did send us a copy via email, but it wasnt until over a month and a half after we moved out, and still included the incorrect letter (which stated they owed us money, and thus had no payment due date/amount/etc.)Best of all, though, is that they sent our account straight to collections. They never called us. They sent one letter, supposedly, with the final accounting. And in an ironic twist that letter was the wrong letter! The office literally sent us a letter stating we would receive a refund. It had no payment due date, no payment due amount, nor an address to send it to. They didnt even send the right letter, and thats if they sent it at all, and then sent us directly to collections.I had to call and go to the office and fight them and write a stern letter with regards to Landlord Tenant law, at which point their District Manager got involved and it was finally taken care of the right way.Long story short - know the law folks, know your rights, and dont back down. If youre one day late on rent they rake you over the coals, so you gotta hold them to the same rigid guidelines if they overstep law or lease.On the up side, the grounds were fairly upkept ( though pet waste not being picked up was a CONSTANT issue, and the dog waste bags were often out at the bins ) and the staff were generally friendly and responsive, if not always helpful. The location is pretty good - right next to Fred Meyers and a variety of good food and such, the local starbucks has the friendliest folks possible, and Thai Cabin/Shoten sushi are super tasty lunch choices.All in all, its an apartment managed by a large company, so its what you should expect.

Nice place to live. Havent had any issues they were not quick to fix.

I HATE living here and cant wait to leave!

I was given a quote, told I had until a certain date to review it. The date I had until they were OOO and the lease terms were wrong. When I emailed about it they said that they rented the unit to someone else and nothing was left in my budget.Welcome to the Neighborhood.

Thank you to the slumlord company that took over management for making my life in Oregon miserable.

The management is horrible, theres no parking, and the rent is way too high.

Worst apartments I ever lived in. The walls are so thin, you can hear your neighbors talking in a normal tone of voice, there lease breaking policy is ridiculous

Nice staff

Good.

Way over priced.