user
City Hair & Nails Salon
3407 Wells Branch Pkwy Suite #650, Austin, TX 78728, United States
Appearance
City Hair & Nails Salon

Comments
Dr
Review №1

Nina and Ricky are awesome! They love what they do. We have the best time when we go. They have become like family. Love them so much. We laugh and able to relax. Will never go anywhere else.

Hi
Review №2

Awesome service!!! Very detail oriented such an amazing vibe, I feel like family with them.. I move from Austin to Houston and as soon as I came back to visit had to do my nails 💅with them. RICKY does the best pedicures, NINA the best nails.

Ra
Review №3

It’s a two-person, husband and wife owned shop and they are very personable, funny, and do a great job! They took their time on my mani and pedi and they came out great!

si
Review №4

This place is honestly legit even though I’ve been going to the same nail tech Nina she’s fast paced but takes her time and gets every detail right and never disappoints!! Her shaping 👌🏽 Honestly the best nail tech I’ve ever had and will always go back

Bl
Review №5

Yall, they do such a good pedicure, I love the two techs I always see and they dont over charge

Ly
Review №6

Ricky and Nina are always welcoming and efficient in their work, if you are in the area definitely stop by and tell them I sent you! :) you wont regret it :)

Je
Review №7

Nina and Ricky were awesome clean professional and on time is all I need and they did that! New customer for sure

Je
Review №8

Nina is amazing. Not only is she personable and talented, she is a pleasure to work with. The salon was exceptionally clean, and they made sure to take every precaution with the pandemic.I would definitely recommend this location to anyone in the area. It was the best nail experience I have had in the area.

Br
Review №9

Definitely recommend! Great energy and professionalism.

Er
Review №10

Nina and Ricky are amazing. First time coming here for mani/pedi. Awesome vibes. Even just by setting up the appt on the phone nina was extremely friendly and profesional.As soon as i walked in i knew i would definetly be coming back. And yup super satisfied with the results

Ta
Review №11

LOVE THIS PLACE(not in Walgreens btw😂)!!!!! The owners are so nice and very humble! I felt very welcomed and super at ease to let the nail technician take creative control of design and she NAILED it 😉! Seriously, go here and see for yourself!

An
Review №12

Awesome service! Nina is the best.

an
Review №13

All your needs in one place. Nails, hair, lashes. Check out Yoli, @THATLASHBAE, for your lash needs.

Ki
Review №14

Nina and Ricky are very nice people. Funny and personable. Their work and product however is meh at best. Their nails break often and they give a gentle excuse for why they didnt hold up. The last excuse I was told was I was wearing my nails too long. They werent. I stopped going. Recently their new tech was offering a promo since she needed models. I decided to give them a try again. However, I found out as she started my nails that she had never done a set of acrylics before, she needed practice not models! (I sent the pic of what I wanted when I set appt so they all knew beforehand). It took three hours and three people to get a lumpy, uneven beginner set of nails almost done. I had to help her through the steps. No 2 nails were alike. I had to come back the next day to finish with Nina. 2 days later one of the nails broke. They would not fix it for free. If you are looking for quality work that will last, look elsewhere.

Di
Review №15

This salon is under new management as of March 2018 - so glad I gave this place another chance! The shop is clean and brighter. The new owners are incredibly friendly, knowledgeable and committed to the most sanitary nail experience. My new nail salon in the Wells Branch area.

Em
Review №16

I have been followin Nina & Ricky for years. I wont let anyone else do my nails. Their work is the best in town. They really take care of their customers! They are friendly and always keep up with whats going on in my life. They treat their customers like family. Once you go youll be hooked!

Jo
Review №17

I had my first pedicure..back in Sept..and it was great..I would recommend them..very professional..

an
Review №18

Clearly I should have been more aware of my surroundings, considering I was in the salon for almost 2 hours to have SNS powder redone on my nails and not one other person was in the salon the whole 2 hours I was there. The lady that did my nails filed my nails so hard she cut 4 of my fingers. My completed nails look two weeks old. HORRIBLE job. Please don’t waste your money here. Find another nail salon. You will leave disappointed if you decide to waste your money here. FYI they had a sign over their store saying under new management.

Mi
Review №19

Excellent service!!! Nina and Ricky are awesome people, make you feel welcome. Thanks so much, I have a great time with you guys!!

Su
Review №20

Under new management! Following Nina and Ricky to their new location in Wells Branch. Great service and quality work.

Mi
Review №21

I won’t go anyplace else. Very professional and personable. Best pedi and mani in town! If worried about wait, they take appointments!

Al
Review №22

Signed in and waited for 45min for an eyebrow wax. Was even skipped in line by someone who came in 10min after me. They finally acknowledged me after stood directly in front of the register for 10min. and said it would be another 15min. I decided to go somewhere else. Simply awful customer service.

Je
Review №23

I have been going to City Hair and Nails for the past 3+ years. Michelle was the best hair cutter ever.... 5 stars.Sadly, she recently sold the business to another lady and today I tried the new owner/hair cutter. Bad experience is an understatement! When she was finished, I looked at my hair and it was all gapped up. Total mess. Sadly, the lady did not even acknowledge or seem to understand the situation. I repeatedly ask if she was the hair dresser on the license, Xuan Nguyen and she said yes. I am not so sure she was honest and the picture was of a much younger woman.I went just down the street and stopped by another shop and hair cutter. The lady at the next establishment said since the new owner took over at City, there has been a flock of customers coming in to fix her mistakes.She said the only option to fix the deep gaps was to take the hair much shorter than usual. I am now almost bald but its hair and it will grow back.Beware if you dare..... I will never return!

Em
Review №24

Very professional work..love this place

Sl
Review №25

Very Bad, I went a few times an had to explain how I wanted them done An the lady would catch an attitude when I was telling her, I recently just came from there cause she was doing them wrong an asked her to start over An she started speaking and yelling in her language, so I just got up an left !! Never Going back

Information
100 Photos
25 Comments
3.8 Rating
  • Address:3407 Wells Branch Pkwy Suite #650, Austin, TX 78728, United States
  • Site:http://city-hair-nails-salon.business.site/
  • Phone:+1 512-388-2965
Categories
  • Nail salon
  • Hair salon
  • Beauty salon
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Similar organizations