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Vivis Nails
9311 Coors Blvd NW #9, Albuquerque, NM 87114, United States
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Vivis Nails

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De
Review №1

Vivi is awesome! She always gets me in with short notice and does and amazing job on my nails. Had my first pedicure here and it was amazing!The salon is clean, staff is professional yet down to earth. This will definitely be the place I come for pampering from now on!!

Ca
Review №2

Vi and staff very welcoming, professional and wanting to help you feel your absolute best! Second time man and I absolutely love my nails

Ma
Review №3

I love Vivi’s been a customer for almost 15 years. I have tried other places during that time because “you never know”. I always come back because they do the best pedicure and nails. The steps are even listed for a pedicure on the mirror across from the pedicure stations and tells you if the steps are not followed to let the manager know. Anyway. It will take a whole lot for me not to come back.

Si
Review №4

Service was great Michael and staff are very nice and friendly. My first time here and I will definitely be back here. Wonderful atmosphere.

Sa
Review №5

This is my favorite nail salon!! Ive been a client for over 10 years now. Mike, ViVi and their staff are very professional. The environment is relaxing and clean. Love this place ❤

Ch
Review №6

I have been into this salon on more than on occasion and no issues. I made an appointment for me and my daughter for the following day at 9:15 am. We walked in to the owner on the phone no big deal. We picked our polish and sat down and waited for us to be called back. The owner stayed on the phone talking on speaker about her personal life. Her crew didn’t start to get there til about 930. Then we got pulled back. I just don’t get how you can schedule an appointment but have no crew when they open at 9. Which I made a point to ask when I made the appointment being I needed a morning appointment. The owner took me for a manicure and didn’t even bother to put warm water. She then got on the phone again on speaker with her husband. Then made a comment about the weather. Then got back on the phone to talk about her stimulus check. That was all she said to me the entire time I was at her station. I had to ask her to go over with another coat being that she was on the phone the entire time and didn’t notice she missed the corners of my nails on multiple fingers. Another lady took my daughter for her pedicure. No complaints there. I also received a pedicure no complaints about the gentlemen. When it came time to pay the owner was on the phone again and didn’t notice we were standing there. I would not recommend this place to any of my family or friends. We will not be back. There seemed to be no professionalism from the owner herself. She also wore no mask the entire time we were there. We were there for about 2 hours.

Fe
Review №7

They do an amazing job with mani/pedis. Always get the deluxe to get the full experience and wine down after long work weeks.

Bi
Review №8

The owner is a nightmare. Nancy did the best manicure nails bit she doesnt work there anymore. Her staff all quit. Im not going back.

Lo
Review №9

Ive been going for years. Today apparently a new girl did my pedi. For starters she sprayed water all over me trying to put her water circulating thing on while the water was running. She removed my nail polish with nail files not acetone, essentially scraping my skin and cuticles with the files. She didnt push back my cuticles she just cut them. She cut nails uneven. I like them somewhat square she rounded them. She very roughly scrapped 1 foot with the foot file, barely touched the other foot with it but didnt do either foot right so there are still rough spots. Barely a massage with the scrub. She didnt do any massage with the lotion. While trying to paint my French manicure ahe kept digging her nail into the tips of my toes which were already sore. The paint job and nail length are slightly uneven from foot to foot. And to top it off the price was higher than the last time I went. I still paid even though I was not happy and even left a 10% tip because thats just how I am but I wont be going again.

Da
Review №10

She was on the phone the whole time doing my nails used barley any product taking off the other nail tore my nails and when waxed my eyebrows took off half a brow I WILL NEVER GO BACK TO THAT PLACE!!!!!Rude

Em
Review №11

I called ahead of time and when I got there, I waited for about 45 minutes and left without getting anything done. I will look for another business.

So
Review №12

I have been here before and I thought that this time my experience would be good. I scheduled an appointment with the owner. I show up for my appointment to find out that she left without letting her coworkers know that she had an appointment. Vivi said that she would be right back, is what I was told. The coworkers were nice, but had customers, so they were not able to take me. All I wanted was a simple rebase. I tip well. ViVi nails will no longer get any business from me or anyone I know, that’s for sure.

Le
Review №13

Worst set of nails I have had. Will never go there again.

Ge
Review №14

My wife likes long pretty nails likes all the jewels loud pretty blinged up all the way I had been telling her go go but she didn’t want to Nd one day she needed her nails done so I made her try it. Nd now she loves going to see Annie

Di
Review №15

I was recommended by a friend, the first year I went I like they way Michael did my nails. I was with them for over 5 years and I was a loyal customer. I guess you can say I over stayed my welcome. They got to comfortable and became very sloppy with there work. The wife Vivi became very unprofessional and was always on her phone texting. I feel when you have a loyal customer and is always making an appt. I dont think you should have to be waiting over 15 mins because she is consent on her cell phone texting while doing her job she is getting paid for. I pay for that 45 mins to an hour and I tip them very well. I no longer go to that nail salon and would never recommend it to no one. Poor customer services.

Ni
Review №16

Vivi does great nails and is super creative with her ideas.

Ki
Review №17

Employees arerude and snobby. Michael, the manager does whatever he wants to your nails and chooses not to listen to you. I have gotten my nails done here multiple times and never like the results. Got my nails done today and Vivi, the owner took a very long time to do my nails and started complaining and cussing about how many colors I chose. When she was finally done I looked at my nails and they looked nothing like how I wanted them.They were thick and none of the nails had the same look. Never coming to this place again.

Ma
Review №18

My nails came out beautiful and they were super cheap for all the details I asked for. Would definitely recommend.

Ju
Review №19

Very dirty the owner wasn’t wearing a mask she made me bleed and there’s mold in the bathroom

Sa
Review №20

Decided try this place since I live really close by and I shouldn’t have. The lady at the front, whom I assume is the owner, is extremely rude and snobby. I asked for a pedicure and i asked for prices on what they offer. I went with the one that had “longer massage and is better for me” as the nail tech said. Well that was a complete lie and she basically very very gently rubbed a thick butter on my legs for about a minute. Over all quality of pedicure was very poor and my toe nails look like a toddler could have painted them. Don’t waste your money/time. I’m really disappointed and should have spent my money elsewhere.

Is
Review №21

I’ve gone here so many times and this is where I always go I highly recommend this place. The workers are very respectful and take their time doing things. They do a great job and always try to make u feel welcome. Vivi the owner is really sweet and nice and also does a great job. I love my new nails. Very much appreciated. I don’t understand the bad reviews but it’s definitely worth going here. Thank u Vivi’s nails!!!

ab
Review №22

Vivi, Michael and their staff are absolutley wonderful. Always take great care of my wife and daughters. If you want a mani and pedi done well...get over and see them. Highly recommend.

Je
Review №23

Annie is the best one there I would recommend her to any body

Ja
Review №24

Vivis is the best nail salon in Albuquerque. I have been going here for over 10 years and my nails always come out great!

Ka
Review №25

The owner asked what park of Africa I was from. I am black but don’t think that was appropriate

Li
Review №26

Awful customer service and gel manicure was messy and pretty awful.It was also expensive . Pictures were taken after the second time I had asked them to atleast clean up around my nails.I finally just pd and walked out.

Ju
Review №27

Beautiful nails! Affordable ! Sweet people AND FAST!!

Ci
Review №28

When I wanted a specific design, a work collegue recommended Vivi. I scheduled an appointment with Vivi, but when I arrived Michael said he was Vivi. I showed him the picture, and he said he couldnt do it but Vivi could. Strange, I thought thats who I was talking to. After he took the gel off of my nails, he said nobody could do that design. Now this was his second lie. So I picked another design that was easier, with solid colors. Then he was in a hurry because his next appointment was there. 4 days later, several of my nails had broken. These were my nails, with powder on top. There was no reason they should have broken except that Michael did a horrible job. When I went back to him, he said it was my fault they were broken and I would have to pay for a whole set, only after he had removed the gel off of 2 nails. When I told him my nails didnt normally break this easily and I hadnt done anything to cause them to break, he said i was a liar and a difficult customer. I highly recommend avoided this place and telling your friends. Rude, liars, high priced fraudulent!

To
Review №29

They are the best! They always take their time and do an amazing job!

He
Review №30

Amazing how bad they are at doing nails. Got a gel manicure and she cut my cuticles too much, got polish all over my skin AND missed polish on edges of my nails.And then they swapped people 1/2 way thru and I ended up getting 6 coats on my nails so they are so thick they will be making a total ridge when they grow out...but of course will also be pulling the cuticle as the grow because the top coat has lacquered the over skin.Can’t wait. ☹️

Ja
Review №31

I have been getting my nails done for a long time now. They always take their time on my nails and make sure to get a picture. They have great service and always doThe best they can to give me what I want. I would definitely recommend coming here for a great manicure or pedicure!!!

me
Review №32

I love going to Vivis!! They always do such a good job. Super friendly also. Vivi actually has a conversation with you unlike other places that have you sitting in awkward silence. And the most important part they always do what you want and never try to talk to you out of it to do what they want. And definitely never have you waiting hours to be seen. Amazing Nail Salon!!!

My
Review №33

I’ve gotten my nails done here multiple times. Normally I get them done by the owner but today I went ahead and had another lady do my toes. She did not have a smile on her face the whole time. I asked for some stripes the stripes were not straight and I had told her and then she blamed it on me and said it was my fault. No matter if you think the customer is wrong or right you do whatever you can to make it right for them. That’s what you get paid to do. I don’t ever plan on going back here there’s plenty of other nail salons that will give you way better experience and make paying for it worth it.

Mr
Review №34

No one in our area does nails better than Vivi. They are always gorgeous and they last! No lifting ever! Shes amazing. She can be abrupt at times but the nails are so awesome it doesnt matter. Shes loyal to her longtime customers too. Wouldnt go anywhere else!

Cr
Review №35

I have gone to this place for years !! And Im very very picky about my nails. Ive tried each person out and they all have done a great job. But I now personally use vivi, she is just so sweet and remembers me every time! Which to me means a lot. The atmosphere is so welcoming. Idk why there are bad comments of this place but as a long time customer, they are and always have been so great !!! Ill never go anywhere else ❤

Fr
Review №36

They always do an amazing job on our nails. We have been going there for 7 years and never had a bad experience.

Sh
Review №37

Very professional and friendly staff

Jo
Review №38

Best place to get nails in Albuquerque/Rio Rancho! Vivi creates the most beautiful nail designs! I will never go anywhere else! The staff are always so welcoming. The prices are extremely reasonable, especially because I like intricate designs and bling. Plus they are gentle on your hands and toes. Clean facility as well.

ro
Review №39

I have been going to Annie for awhile. The last 2 visits, she has become rude and bossy. She insists on leaving my nails long because she wants them long. Today, I asked for a new set and a soak off. She proceeded to just rip them off instead. I was in extreme pain, and then she was very aggressive while doing the new set. No conversation, and pulling and yanking my fingers. I wont be back. Getting my nails done is the one thing I do to treat myself as a single mom. My apologies Mike, you are a great guy but should not allow your employees to treat the customers like this.

Ch
Review №40

WOW! Vivi and her staff are great! It took almost 6 months to find a salon that had a staff that was creative, friendly and enjoyed pampering you. Vivi Nails fits the bill! She has over 20 years of experience and it shows in her creativeness. I give her 5+++ stars. Go try her and her staff. You will not be disappointed.

Co
Review №41

Dont waste your time coming to this place. Customer service is outrageously horrible. And the employees here are very rude. I came in for a full set of nails and was taken by the OWNER ViVi who is extremely rude. First of all I asked to have my old set removed which she insisted on leaving them on and just filling them. Second of all I asked for the shape to be square and she did them coffin! I also asked for a cross design on my ring finger and insultingly she asked if I believed in the cross. She was in a rush didnt even bother to remove all the old polish off of the old set and when I mentioned it to her she said thats the way I do it. The new one will cover it. I was so unhappy and so uncomfortable at this point. I felt like I should have not had to pay for something that I was unsatisfied with but I did anyways. I have never gone to a nail salon and not get what I ask for done. She does them how she wants not what you ask for. Please dont waste your time or money on this place. To get treated bad! I will never go to this place again!

An
Review №42

If, and thats if you get the right nail tech they do good work! Every time I go Im pleased with my manicure

La
Review №43

I dont get my nails done much Im not sure about the pricing but I agree with the reviews a lot of people have left about the staff. They seem rather disinterested in being at their job and come off as curt. Nothing is explained well so when it came time to get my nails painted, I chose what I thought was a color, but turns out was acrylic nails, which I was not getting. So when I asked about the color the lady who was painting my nails said Acrylic only and explained no futher. I was quite confused and it seemed as if the lady did not speak enough English to explain any futher. Sure would have been nice if some one had explained that to me before hand or had helpful signs somewhere in English that told me what nails where acrylic or not. Perhaps this is customary in nail salons and it was simply due to me being out of my element. But Ive been to a few other salons and have gotten better service and clearer instructions than here. I would not go here again.

Jo
Review №44

I was reluctant to come here because of all the negative reviews... however my usual nail salon was short staffed and super busy. I had broken a nail and needed to get it fixed right away. Out of convenience I gave it a shot. The staff was so rude and the lady that did my nails had no clue what I was asking. I get a simple glitter manicure, my nails were already done, all she needed to do was re-do what was already there. She freaked out and started arguing with the tech next to her. She then told me to do it myself and shed finish the manicure. I stopped her and just offered to pay for what was already done... or not done rather. She tried to charge me $33, for what? I dont know. Save your time and energy, go elsewhere.

To
Review №45

DO GO HERE IF: You want your nails done well, you love nail art, youre looking for a good service (gel, acrylic or pedi) at a reasonable price.DONT GO HERE IF: You want to chat with the manicurist working on you or to be pampered in a relaxing atmosphere. The quality of work is very high, especially for the price, but the shop gets very busy and the staff isnt chatty with the customers.I go to Vivis to get my nails done and they do a great job. When Im looking for a spa experience, I go to a spa.

Ka
Review №46

My grandma comes here really often to get her nails done and they always look soooo pretty so I decided to try them out. I went today, I had a man technician idk his name but he was very nice as well as all the other staff. I didn’t know what kind of design I wanted i just knew I wanted some coffin shaped acrylics so I let the guy do them how he wanted. They came out really pretty and he took his time while doing them. I’m really happy with my experience here, I went on a Friday afternoon and I spent about an hour there. I’ll definitely be going back

Ap
Review №47

Asked Vivi to do holiday nails and paid a great price for them!

An
Review №48

I WILL NEVER GO THERE AGAIN!!!!! Okay so I call to get prices and thought it was reasonable.....I go in and the woman helping me told me a different price, and I told her that I just wanted regular nails, no bells and whistles, well this must have pissed her off because she was rude to me. I told her never mind I didnt want their service but she assured me that everything was fine. Against my better judgement I stayed. She did a half fast job and missed several steps in doing my nails! I just cant believe the ill treatment and poor quality I received. I WILL NEVER go back or recommend this establishment to anyone! BEWARE!! Also, while I was doing my nails a couple comes in asking about gift certificates and the price for a full set of nails. The person helping them said 30.00 or 40.00 whatever you want....and the couple kept saying we just want to know how much it is for a full set of nails.....The person finally said 40.00 for a set of nails. I just think it was deceptive. Their nails start at 25.00!

C
Review №49

Best nail salon in ABQ! They always has enough people to help you. They are very friendly and really enjoy working with customers. Vivi treats her staff really well and they take the time to get to know you and listen to what you want. They are also very kid friendly!

Le
Review №50

Michael is the best!! He has been doing my nails for 11 years now. He always makes me happy, and takes care of my needy wants. Clean salon, they do manicures, pedicures, acrylic nails, gel nails, & also lip & eyebrow wax.

J.
Review №51

WOW!! in new to Albuquerque NM and came to VIVIs not only had wonderful service by Vivi her self but I had to throw a curve ball at her and let her know I was pressed for time... LADIES... she not only delivered but left me in AWE with my beautiful nails!!! PLEASE DONT WAIST YOUR MONEY AND YOUR LIMITED TIME ANYWHERE ELSE THIS IS THE PLACE TO GO FOR YOUR BEAUTY NEEDS!!!!!

Je
Review №52

Annie is always amazing she always does my pedicure so amazing and just how I want them

He
Review №53

I have been going to Vivi to get my nails done for 10 years now & have never been disappointed. I get compliments on my nails everywhere I go. Everyone there is so talented and great customer service.

Br
Review №54

I asked for a manicure and a new set he responded no no too expensive after I am done you dont need Michael is very friendly and nice but do not care about what the customer wants just what he wants to do... My mom go her nails done beautiful work, my sisters as well mine are just botched!!!

sa
Review №55

Took my daughter and her friend. Their nails did come out pretty ( they just got them painted with gel nail polish) but the people are extremely rude and don’t even try to make it a pleasant experience. Won’t be going there again. The staff came across very snobby.

Ru
Review №56

Vivis is the worst of worst!! I have never had such sloppy looking nails! I went in for gel with white tip and they look horrible.This is most definitely the most professional and nail place I have been to. I will never come to this place again. Vivi you are an unprofessional!

Ro
Review №57

Owner not following CDC guide lines and not wearing face mask while working with clients.

FR
Review №58

Disgusting Brazilian Wax Service. they used the same stick the whole time did not cleanse or prep skin. Will never go to this place again.

MJ
Review №59

I’ve been going to vivi’s for years and have never had the problems stated below... they do a good job and I am never disappointed when I leave.

Bi
Review №60

I used to go to this salon some years back. It is close by and they took walk ins.Unfortunately there came the day when a week after my visit I started to see the index finger on both my hands swell up and turn blue. I had to go to the doctors office and they drained and expelled the pus build up. I had to get a prescription for an antibiotic too. A week later I needed another trip to the doctors office to clean out the wound and again drain it. The fact that is was on both hands at the very same time could have not other reason that the manicure I got. They were not cleaning their instruments and several of them used their own fingernails to push back the cuticle.The comments about rudeness are also true. They speak English poorly and do not try to communicate with the customer but rather spend the time speaking to each other as if you did not exist.I really should have made sure they got a health inspection but never did get to it. Too many of these salons are not checked out as there is not the man power to do that job.I now pay more for both a manicure and a pedicure but have peace of mind that I will not have doctor bills from the trip.

po
Review №61

I quit coming to Vivis Nails about 5 years ago. First off, dont get me wrong, Michael does a beautiful job But he does what ever he wants with your nails (color/style) even when you request just plain. oh yeah, they like cash so they dont have to charge taxes... Second, other reviewers are right, when you walk in, everyone looks at you up and down, then they obviously talk about you. The last straw was when both Vivi and Michael (owners) got into an argument with a married couple that WORKED there (not only arguing but stand up and get in each others faces) - you would think they would first act professional and not do that in the first place, but also apologize to the customer and maybe give a small discount? Nope not at all, so VERY awkward. Plus RUDE. Found a better place, they do a better job, less expensive and NO one talks about you!

An
Review №62

I Absolutely love this place ! I will not go anywhere else . They always do an amazing job on my nails I always leave happy 😁🖤

Sy
Review №63

Very nice always creative work....great polite staff, but very very expensive......compare to other nailsolons ....

Ma
Review №64

THIS PLACE IS AWFUL!!!! I went in and got tips put on. It was $30, which isnt bad, but they didnt give me a manicure or even touch my cuticles. When I went back for a base refill they said $35???? I knew I shouldnt of gone back, but it was affordable, and I thought maybe with a different person it would be better, BUT THE DID SUCH A SLOPPY JOB. I had to go back to get them touched up, and they were very rude. I had gel nail polish and the hard acrylic all over the edge of my nail. This place sucked

Cr
Review №65

If I could rate zero stars I would. I came here to do my nails for my wedding. SO disappointed. They looked so horrible we couldnt even take a hand picture. 😡 they rush too much. Just terrible service and work. Dont come here.

An
Review №66

Worst customer service ever, the ladies were so rude, not to mention their half fast pedicures.

As
Review №67

As my nails were still drying, the man that did my nails walked up to me and told me that I can leave. It was super rude! I felt forced out and two of my nails messed up. They were in a hurry to leave. Could not wait 4 minutes. Will never go back. Find another place. They hate their job.

ii
Review №68

Normal day I went in for 2 main pedis with my mother and myself. Everything was going smooth, (mind you this happen yesterday may 18th 2019.) Our 2 girls got us set up for our pedicures I dont member the girls name I had (shes the only reason i gave a 3 star!!) Ill describe her, she had long hair SHE SPOKE VERY GREAT ENGLISH, and she wears glasses! She took her time on me she did a wonderful job very sweet aswell. On the other hand my mother is next to me and she has this girl Ill describe her aswell, she had very short hair about chin length with bangs, very short. SHE rushed ON MY MOTHER my moms toes came out sloppy, she didnt do all the steps she didnt even do the massage with that orange stuff in the container. Mind you the massage takes 5-7 minutes she took 3 minutes on a very lousy massage she didnt take her time. She was talking alot and not focusing! And for the rest of the pedicure steps its 15 mins my mothers pedicure wasnt even long it was like 17 minutes MAX!! Onto manicures my mom finished VERY EARLY WITH A RUSHED PAINTED GEL NAIL JOB. I was getting my mani still as my was waiting for mine to be over the girl on my mother was rushing and didnt take her time!! My moms mani was 15 mins long mine was like 20 I was upset cause that girl rushed on my mom wont be coming back I might be just for the girl who took her time on me. BY THE WAY IT WAS 90$ TOTAL FOR A LOUSY JOB ON MY MOTHER PROPS TO THE GIRL WHO DID A GREAT JOB ON ME. SHAME ON THE GIRL WHO DID MY MOTHERS

Vi
Review №69

Worst gel polish application ever. The lady who did my nails was sloppy. The gel was all over my fingers. She said it was because I didnt get a manicure. Ive done my nails without getting a manicure before and never have I been left with gel on my fingers. I also asked her to file my nails down because one was chipped and she only filed that one. So I basically left that place with uneven nails, gel on my fingers and some spots of my nails with no gel. Im never going back to that place again.

E
Review №70

If you’re looking for a basic gel mani, I would not recommend! I got my nails done July 2nd, 2018 and in 10 days my gel has chipped dramatically! I’m so sad. 🙁 It’s the 3rd time I’ve been there and I thought maybe the first couple times it could have been the nail polish or something (maybe it is) but either way, my gel manicures lasted less then 2 weeks before they started peeling on the ends? At other nail salons I’ve been to it’s never this bad. I never leave reviews but I’m so sad! They charge $25 which is nice, but you’re better off going somewhere else.(Tried posting a pic but it wouldn’t let me)

ab
Review №71

Horrible service the man there doesnt care if your happy with what hes done... there were bubbles and he didnt make them look the same. When I told him he was like oh well its too late 32 dollars to be treated horribly and feel dissatisfied!

Mi
Review №72

I have been coming to vivis for over 10 years I have been 💯 satisfied ...truley thankful for all the years Vivi has giving me the best service if u want your nails to last this is your place

Di
Review №73

First, my nail technician did not speak English, so she was not ableto respond to my requests. She did a terrible job shaping my nails;they are crooked and pointy. I had asked for round nails. I asked herto shape them, but she filed them down to nothing. And the shape isnot even round or consistent.I asked her not to cut my cuticles as they are very sensitive. Sheproceeded to then buff my nails and cuticles until my once thick andhealthy nails were flimsy. It will take at least a month of constantlybreaking nails before my nails are healthy again. She also cut mycuticles on my toe nails after my asking her not to.

Al
Review №74

Love Vivi, been going to her over 9 years and have never been disappointed. I a always get compliments on my nails.

Yo
Review №75

Vivi didnt let me select the person who worked on the waxing before and she did a lousy job on the waxing and what I sugessed for color she did not do and did something I absolutely did not want. So Im halfed waxed on my lip, and have a color on my toes I dont like. Oh I had this done to go to my granddaughters graduation. Just saying not good service today from this business. I called to let her know that I had spent alot of money today and she first said I told her OK about the lip, yes I did, when I got home I felt hair on the upper lip which should of been smooth. Honestly the language barrier is a factor. I was taken by that. Offered to redo it but Im leaving out of town and couldnt go back. She said shed credit me when I get back for the lip waxing. Not sure I will go back.

Ti
Review №76

I have been going to vivis for a while, but this last experience was enough for me to not go back. The nail technician I had kept changing the price of the services, so the end cost was somewhat of a surprise. Then she refused to give me my debit card back until I tipped her. Keep in mind, I have been coming about once a month for 7 months and I always tip generously. But to withhold my card over something I dont technically have to give you was inappropriate and unprofessional. Not returning. Take your service elsewhere.

Ke
Review №77

This is the best Nail Salon in ABQ in my opinion. Vivi is up to date on the latest nail trends and does an exquisite and glamorous set of nails (and pedi) every time. I just go in and tell her to do whatever she wants, and they always come out GORGEOUS and GLAMOROUS!

Si
Review №78

I truly cannot believe how rude the people in this shop are and the owner is the worst one of all. As soon as I walked in, they all turned and looked me you up and down in a very uncomfortable way then made comments to each other. There are no prices listed and the owner was unbelievably rude when I asked for prices. She was eating at a station in the back and never walked over to talk to me, she just shouted different prices from across the room with her mouth full of food then again turned and made comments to the others. I was desperate and stupid so I stayed and it only got worse. The guy that did my nails was extremely rude to me and did a horrible rush job. His station was dirty and he kept snorting up snot which was absolutely disgusting. I went home and sanitized my hands like crazy. NEVER AGAIN!

Ba
Review №79

I have been a client at ViVi Nails for ten plus years. I love the staff, especially ViVi. They do a great job on nails and I always get compliments on my nails. If you need acrylic nails with beautiful designs I highly recommend ViVi nails. You will not be sorry.

Al
Review №80

I went to get my acrylics off and instead of soaking them off like any other professional establishment she just ripped them off with some clippers and another fake nail

Br
Review №81

Such an unfortunate experience. Massage chair didnt work, I was extremely over charged for a horrible manicure and average pedi. I had to have two nails redone and all my nails had polish on the side of each finger which I had to have a different person attempt to clear up for me. I would not come back and I dont recommend others to come here. There are better salons nearby.

Li
Review №82

Awful service. Ive gotten better pedicures from my 8 year old.

de
Review №83

Michael always doed a great job!

Ca
Review №84

Great salon...excellent service .....squeaky clean....

Yv
Review №85

I will never ever come here again, the young girl ruined my eyebrows and had a bad attitude when I asked to to fix them! Customer service is horrible here!!! Do not come here!!

Vi
Review №86

Amazing! Love this place! Michael is the best!!!!!

Su
Review №87

Service was horrible. Requested deluxe pedicure and was ignored. The employees acted like they just wanted to get us out of the salon. Didnt notice till after that it didnt seem they actually cleaned the tools. I will never return. And do not recommend it at all.

Su
Review №88

Went once, got gel french that peeled off when I got home. They fixed it but I had to reschedule my day in order to do so.

Ad
Review №89

If I could give this zero stars I would! Today, I went in to fix my broken nail and they were totally rude to me after I had told them I just needed to fix one nail and I didn’t get my set from their salon. The lady was aggressive when she was fixing it too. I would’ve gotten my nail fixed at my original salon if it were open on Monday’s. DON’T COME HERE. Danny from Nails Place on Cottonwood Dr will forever be the only one doing my nails.

Je
Review №90

My experience at vivi’s was not good, I mean they did the nails good but there service and how she treated my hands was very rude, And I’m not a difficult customer.

Sa
Review №91

Absolutely loved it gotta go back

Ta
Review №92

Staff was rude and it was obvious they didnt have good things to say about us to each other. Cut my cuticles too short, one to the point of bleeding. Water for pedi was very hot and I asked if we could add a little cold water and it then was very cold. I felt as if I was a burden. NEVER GOING BACK!

Fr
Review №93

Visiting from out of town and was the worst dip I have ever had. Will never return or refer anyone to this place.

Ha
Review №94

Horrible place and a very horrible experience! Do NOT go here. The staff is extremely rude and makes comments about how horrible your nails look if you go anywhere else to get them done. They also are extremely sloppy with there work and very very slow so if your hoping to be in and out quickly go somewhere else. They are ask extremely rude to mothers who bring there children in with them. I had my first experience of being treated very poorly since having my daughter and I ended up leaving there store in tears because of how rude they were to me. My daughter was hungry and started crying they started yelling at me to go into the back to feed her. AWFUL!! Never go here!

As
Review №95

People werent so friendly, seemed a little rasict torward anyone who wasnt white. Guy kept getting up from doing my nails to cater to other women getting pedicures . Guy was rushing thru my nails even messed up on mine a little . It was silence the whole time the guy was doing my nails he never tryed to start a conversation barely even smiled at me just very uncomfortable experience! Wont ever give them my business again, very unsatisfied! .

Ga
Review №96

They overcharge for poor quality nails. They ignore you or pretend to not understand you. Whenever I would tell them what I want they would argue with me and only do my nails how they want. The owner is the worst one with customer service! Not worth the money at all!

Jo
Review №97

Perfect

Vi
Review №98

Terrible dont go here! My nails are full of bubbles and werent even dry yet and at 5 the lady says were closed its time to go without checking my nails or help me put my shoes on. Mind you I was here at 330. Terrible Im telling you.

Si
Review №99

Very great job look gorgeous 💗

C
Review №100

Great place love my nails

Information
48 Photos
100 Comments
3.2 Rating
  • Address:9311 Coors Blvd NW #9, Albuquerque, NM 87114, United States
  • Site:https://m.facebook.com/Vivis-Nails-150360594987059/
  • Phone:+1 505-890-3429
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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