Our air conditioning went out on 08/30 and the company was able to have techs out by 8/31 at 12pm. Robert and Ty quickly diagnosed the issue and now our A/C is back to fully functioning. Thank you for your quick and effective work.
I called All Comfort Heating & cooling company very upset that my A/C shut down days before and needed some service ASAP to have it repaired ( at 830 am.) They said they would have someone out to the house after 3 pm. I was so grateful for their quick response. Robert called early and asked if he could come sooner. Once again, I was grateful for my NEW Heating and A/C company ! Robert came and changed a bad part out and fixed the problem within 1 hour! Robert explained the problem and left me with the old part. I liked that. Honesty.... Robert also talked to me about a great program they have, to have the system checked 2 times a year with many discounts and perks. Our old company does not offer this type of program. I called my old company in town that we have used since we moved here and after spending thousands of dallors with them. They could not help us out for days. ( temp. Outside 90). So Again Thank you, Great Team !!
Our AC stopped working last night so I called All Comfort Heating & Cooling this morning at 7:30 AM. They had their technician Robert come just over an hour later at around 8:30 AM. He was professional, quick, and he did an outstanding job at targeting the problem and replacing the part for a very reasonable price. Our dog even loved Robert too :) Our air conditioner is now back up and running! Thank you so much Robert and All Comfort!
Discovered at 4 PM on Friday that we did not have air. Called AllComfort and Robert agreed to work overtime and arrived at seven and finished the repairs in one hour. Great professional service.
Called to have them come out because my cooling wasn’t working. Allen walked me through the thermostat on the phone and got it fixed!! Very honorable and ethical business! Have used them before and will again. Highly recommended!!
They have kept our old system running for years. Finally replaced the unit with a more efficient model. Good value, courteous, efficient, and would highly recommend. Good job Tamaris and Tyquan!
Excellent response time. Our heat was not working, they came the next morning,on time. Robert, the technician, was very knowledgeable, fair and quick with repair. We had heat within 30 minutes. We have used All Comfort Heating and Air for many years and they have always been very fair and honest.
The All Comfort technician called ahead in the time frame he was scheduled to arrive in. He checked all items relating to my temperature complaint and found other deficiencies that needed to be repaired to maximize the heat pump performance including cleaning out condensate drains. He spent time explaining the issues to me. I was so impressed I signed up for their PM and Maintenance Program. Highly recommend!
The cost of my new unit was half the price of what three other contractors quoted me. Installation was quick and smooth and everyone was a pleasure to work with.
I have used All Comfort for previous service and always had good experience. I just had two heat pumps replaced by All Comfort the work was excellent, service personnel were knowledgeable and professional. Highly recommend their services
Wow! What a great experience. As everyone is dealing with this summer, our HVAC system shut down at my practice in Wilmington. We reached out to All Comfort, and they BY FAR provided the fastest, most complete service. Greg was such an awesome technician, professional and personable, and very good about educating me what went wrong. I would highly recommend All Comfort!! Amanda is an awesome owner and really cares about the client- VERY rare these days!!
I purchased an A/C- Heating unit from All Comfort last year. The techs displayed impeccable customer service. Earlier this month I noticed that my unit was not cooling off my home properly. Since I called after hours, a tech was not able to come until the following day. Unfortunately, the pressure switch needed to be replaced. Aaron, tech explained that the part needed to be ordered but he was able to keep the satisfactorily unit the new part came in. Even though the temp outside was 90 degrees, I was comfortable inside. Amanda called me on 9/16 to setup the appointment for servicing around my schedule. Aaron came on time and completed the service to my satisfaction. He showed me the parts that had burned out. I know Amanda and Aaron by name because they are both professionals and always helpful. Buying an A/C Heating unit is a major purchase and it means a lot to a consumer that they are dealing with a dependable company that takes great pride in customer service. I highly recommend All Comfort and will highly recommend them to any one who is in the market to buy an A/C unit. Thank you All Comfort for taking pride and solving my problem to my satisfaction.
Veteran owned business. Very attentive and knowledgeable. Quick to come out for an estimate, had my replacement date within 2 weeks, which can be difficult in the peak time for AC failure. Their technicians were very professional and polite. Very reasonable prices
Called All Comfort because system wasnt cooling. They came out within the hour! Unbelievable! Robert was knowledgeable, efficient and fixed the problem and completely cleaned and seviced our AC system. He was also very friendly and kind. If I could give more stars, I would!!!!
Same day service and took care of the issue quickly and affordably
Excellent customer service as always! Sheena is wonderful on the phone and sending someone out to help me with same day service. Greg and Stanley are professional and comfortable to work with! Highly recommend All Comfort H & C! Keep up the good work!
Prompt, friendly, accurate and honest service! Called the office this morning and within two hours had the service on our unit initiated. Ended up being loose wiring on an old thermostat (likely due to the ongoing roof replacement), but I will have them come back for regular maintenance based on this positive first experience. Thanks, Amanda and Greg! (Go Pirates!)
Once again All Comfort has come to my rescue. I have used the All Comfort team for many years on my properties. They have done everything from annual service to installing entire systems. Recently, a home inspection on a home I am selling described a piece of duct work as being “disconnected” from the vent. I called all comfort to come out and service my unit and reattach said duct. Stanton verified that the duct in question was not disconnected, but it did drop from its hanger. The reason why it dropped was from the recent hurricane wind blown rain into the ductwork from the foundation vents (who knew that could even happen!?). Needless to say, that was not the only troubled duct. Stanton identified 3 other ducts with similar issues that the home inspector failed too. Bottom line, trust that All Comfort Heating and Cooling will keep you system operational through all kinds of issues. Fast and friendly, HONEST service is what this team has always provided me. Thank you!
Told me someone would be here between 7pm and 10pm today and I would get a call when theyre on the way. Nothing. Not a call, not a person showing up. Get to sleep in an 80 degree house tonight. Im sure the 2 dogs and 2 cats appreciate it as well.
If you find yourself needing to repair your A/C unit I would highly recommend using All Comfort Heating & Cooling. Everyone I came in contact with, from the first phone call to having someone come out and the installer who came out were all extremely polite, professional and very easy to work with. Also its great to know you are supporting local!
American Standard is junk - mine did not last 3 years - maybe because I found out by hiring another company to fix my compressor for the third time in 3 years that my unit had not been installed correctly. Once the new company fixed it I finally had the reduction in heating and air costs I had expected. The All Comfort technician that was sent the last time used my neighbors hose without asking to pour water on my unit. ????? When I complained Amanda was rude. AVOID this company at ALL costs! The reviews that are favorable on here are mostly written by friends. All Comfort is ALL TERRIBLE!
GREAT service and FAST. I called after-hours 6/12/17 after arriving home and finding the AC unit not working. When I called, I got a live person instead of a recording. She quickly set me up for a service call the next morning. Allen called ahead of arrival and was in & out quickly, fixing our issue. He was very kind & professional. He even fixed my water spigot next to the A/C unit that was leaking! This is great service all around....from the rep who took my call to Allen who came out to our house. We called them on a referral from a neighbor. Word of mouth reputation counts! Thank you All Comfort H&C, you have our business!
This is an amazingly awful company. They installed a new HVAC unit with a 10 year warranty at my home and I never thought it worked quite right although with every annual service they claimed it was fine. Three years later they put a new compressor in it which cost another thousand dollars. Three months later the compressor went out again. They supposedly sent a tech but he was shady (maybe an unemployed relative?). He walked through my entire house uninvited and disappeared for 45 minutes of the 2 hours he was there. The remainder of the 2 hours all he did was take a hose and pour water on the unit. He had no tools and said he couldnt fix it. I was furious and called the company. They refused to send another tech on one of the hottest days in May. I called another company. They installed a new compressor and no surprise the unit now works great, better than it ever had. It continues to work well and my electric bill is lower than ever! They suggested that the unit had never been installed properly. AVOID All Comfort! The other recommendations were written be friends. Do NOT be fooled - choose any heating/cooling company but this one!!!! Short and long term this company is a LOSER and you will lose as well!PS I wrote a negative review earlier and I see they deleted it.
Aaron was awesome. He did his business in a professional manner & advised further knowledge on the AC Honeywell Unit I purchased. It was a casual process that did not make me feel outside of my own home. All Comfort is a great business to look into if youre wanting a AC unit repair, installation, or purchase. Will use in the future!
All Comfort was great. It’s been months since the replaced our old AC unit. Thinking back on our experience we highly recommend All Comfort. Prompt and professional they provided great recommendations that allowed us to make confident decisions that we believe will result in many years of dependable AC.
I contacted the company after 5pm on a business day; Aaron promptly responded to my request. He was quick to identify and resolve the issue. Furthermore, he took the time to point out other areas to look at on my central air system. I was thoroughly pleased with the excellent customer service I received!
Very professional and great service. Visited within 3 hours of first distress call. Scheduled replacement service for 3 days later. No problems occurred while they were at the house. Have had two separate A/C unit repairs and they were by far the better of the two. Would highly recommend.
We have used All Comfort for years and they are the best! Theyve come to our rescue may times and have truly wonderful customer service. Would highly recommend!
Can not say enough about the QUALITY work and service Allen, Robert, Brandon, Sequoyah and Stanton provided us! Every person that worked on replacing all our duct work under the house and the unit was very professional! After the hurricane and all the damage we are having to get fixed they have made this process of air conditioning replacement a pain free process. Amazing job and all great people!!! 👍🏼👍🏼
Great service and quick install
I have dealt with ALL COMFORT for over 6 years. Their service peopleand office personnel are courteous, professional, punctual, and theyalways clean up after themselves. This company is reasonably pricedand always does excellent work. I would recommend them to anyone!Dave King
We have used All Comfort Heating and Cooling twice and both times have been very pleasant experiences. They show up when they say they will and we have found them to be experienced and a pleasure to deal with. On both occasions they have resolved our issues in a timely manner. We highly recommend them!
We had concerns for a small leak from the pipe of our air conditioner. They were willing to come to the house at 6pm! Quick, efficient and friendly. I will definitely use All Comfort again!
We lost our A/C on a Thursday afternoon so it was important to get an appointment on Friday as Temps were rather toasty, 90s. I called around and was unable to get anyone willing to fit me in. I called All Air and they were understanding and let me know if the tech was ahead of Schedule we could get service fairly early. We did, they showed up after lunch and immediately figured out the issue. They were professional, knowledgeable and timely. I have been a Small Business owner in this Town for many years and I recognize a well ran operation and they are, you can just tell.I highly recommend this company.
All Comfort has been handling our HVAC needs on our personal home as well as our rental properties for several years. Allen is extremely knowledgeable and friendly. Their rates are always better than others we have called. They arrive on time and clean up after the job. Amanda and the office staff are friendly and helpful. If you want the best, call the best!
These guys are amazing! Very professional, kind, and most of all, Military friendly. They showed me step-by-step how to clean the new unit when needed. They did such great job.Highley Recommend All Comfort Heating & Cooling.
Very pleased with the service from All Comfort. Our AC broke in 100 degree weather. I called at 7:00 pm and someone was out by 4:00 pm the next day and had fixed the problem. Other businesses said they could not schedule us for 5-6 days!! We have two small children and two small dogs so I greatly appreciated their hours, knowledge of the staff, and friendliness. Would highly recommend them to anyone.
The whole company was fabulous. I called on a Friday evening on Memorial Day weekend and did not expect to get any service much less the affordable and quick response from All Comfort. What a pleasant surprise! Amazing to me they were able to squeeze me in only 90 minutes later and diagnosed the problem in no time at all. Aaron was fabulous and friendly, and the person who answered the phone was informative and efficient. I am so glad to know that this HVAC company is in my area and available 24/7!
The entire company is driven to insure your comfort. From the initial contact all the way through to finish nothing is more important than making sure the job is right for the homeowner. They share a great relationship with their distributers to insure that the homeowner always comes first. Amanda, Allen and their entire staff are a pleasure to work with. They strive to give you All Comfort and they do live up to their name.
If you are looking for prompt and professional service, All Comfort Heating and Cooling are the people to call. From the moment we spoke with Amanda on the phone we knew that we had found a group of people that were committed to providing the very best to their customers. This was further emphasized when Allen came to our house, identified and fixed our issue quickly. I will be a customer for life!
I spoke with Alicia and Amanda about a week ago about replacing my existing HVAC system that had been damaged due to a tree fall and electrical shortage. I could not have been more pleased with their patience, understanding, and willingness to work with me. Jared and Kyle came out bright and early this morning and finished their install in a timely and professional manner. Its always cool to find people that know what they are doing. My very pregnant wife and I are very very happy!
All Comfort installed a new heat pump a few years back. I got a great unit at a great price and the team was awesome to work with. The after the sale service had been great as well. The unit is still going strong 5 years later.
Very professional. Install went as advertised. Technicians did a good job
First time customer. Came out on the same day I called. Very professional and polite. Fixed the problem with unit quickly. Definitely would recommend this company highly!! Thank you for wonderful service.
Quick response and reliable service. Could not ask for more. Honest and will explain everything that theyre doing. Very satisfied. Thank you All Comfort
Alan came by on short notice today because my AC had just plain stopped. He had the right equipment to evaluated everything. He was very thorough, professional and competent. He had my system up and running again within 30 minutes. Im so grateful because it was on a Friday and would have been out of a/c for an entire weekend. I highly reccomend All Comfort Heating & Cooling, and also recommend Alan!
All Comfort replaced my downstairs unit two years ago and just recently replaced my upstairs unit. They quote a very reasonable price and made sure I knew the benefits and drawbacks of my various options. Installation was done quickly and with quality. In fact, during the most recent installation, I had just worked a night shift and they were able to complete the entire installation while I was asleep.Throughout the years, All Comfort has always been great about getting quotes in a prompt manner, scheduling appointments, and providing honest service. Ive never once doubted their technical abilities and am glad they take the time to explain more in-depth questions that Ive had over the years (Im an engineer, go figure). Ill stick with these folks as long as theyre around, which I hope will be a long time.
The sixth company that has analyzed my replacement situation. By far the most knowledgeable and one of the few that did not try to sell me something. Most service companies now are more interested in selling you a yearly service as opposed to diagnosing a problem. They showed up within 5 minutes of the promised time, unheard nowdays, and were relentless in their pursuit of a timely execution. The only problem I had (have) is one of their installers left his sweatshirt behind and I dont know if he is ever coming by to get it so I continue to save it in lieu of tossing.
The Technician Aaron was amazing, he came out the same day we had problems...he was prompt (15 mins early) he was polite, professional and extremely knowledgeable. He gave us useful information on how to run our older unit more proficient and was friendly and neat. We are extremely happy with this wonderful service but most of all we had the pleasure of meeting him. We will be using them in the future for the bigger job of replacing our unit.Thank you Aaron!
The service technician arrived as scheduled and was professional & courteous. My AC issue was resolved promptly. Im very pleased with the work from All Comfort Heating and Cooling and Nicole in customer service is fantastic and a pleasure to talk to on the phone.
These guys are amazing! I called in the morning and within hours they were at my home resolving the issue. Very friendly, knowledgeable and professional. I highly recommend.
Called in the morning. Representative, Greg, called ahead and arrived promptly. Analyzed, identified and fixed the problem. Very nice and friendly, would highly recommend this company.
Delivered and installed our new central air system in one day! The installers were polite and courteous, despite having to work in an attic crawl space with 120+ degree temps for much of the day! What troopers! Thank you for the hassle free install.
Very professional, quick to repair my unit and also very thorough about explaining what the issue was, what they did to fix it and how to prevent it in the future. Once I made the call, the technician was at my home within 35 minutes. Great company and I will use them for all my HVAC needs in the future.
Very friendly and knowledgeable. I called All Comfort Heating & Cooling that morning & 5 hours later my A/C was back on. Would definitely recommend them to anyone.Good Job Guys!!
Allen and Amanda are absolutely wonderful!! They were extremely helpful, on time, no hassle or stress. I highly recommend them to anyone and we were very thankful to have them come to our rescue.
This company is an example of experienced, knowledgeable, professionals. Robert was an amazing person who came to our home and addressed the issues needed, did no more than was necessary, and fixed the problem. Allen, the company owner, was more than generous and competitive. I will most likely go nowhere else for my HVAC needs than this company.
After spending 2 years with another company who installed our unit, the other company always told us there was no way to fix the 10 degree temperature from room to room. So I called All Comfort and spoke with Amanda who was so knowledgeable and got the team out to me the next day. They acknowledged the problem, came back out with their duct specialists and it was determined the existing duct work was too big for our needs. We went over the options and they offered their honest opinions including not re-ducting the whole house. Instead they came up with a solution that was pocket friendly, and effective. Brandon and Sequoia were here to do the install. Promptly called before they arrived, wore shoe covers throughout the house and were ever so polite. I could not be happier with service, the solution and the even temperature!!
Professional. Went the extra mile. I am very glad I selected All Comfort to install my new American Standard system. Follow up service has been terrific. Technicians know what they are doing and communicate well
Technician was very professional. Explained what was being performed during the service. Recommended adding a primary pan level switch on the air handler. I chose to have this switch installed ( I have had a clogged drain line and resultant overflow in a previous home). Cost of the service including the level switch was reasonable.I would recommend All Comfort.
Great service. Fast too. They cleaned up after themselves, and did a terrific job. Highly recommend All Comfort Heating and Cooling. Amanda, Allen and the Angel and Jimmy were all wonderful to work with.
I needed my heat pumps replaced so I proceeded to get three estimates. I chose All Comfort Heating and Air because Allen listened to my request and answered my questions in a very detailed and complete manner. He did not act like a salesman at any time. He instead was very professional and displayed tremendous knowledge about all things HVAC. He quickly gained my trust and business. The crew showed up when they said they would and got right down to business. It was a rainy day and I thought for sure my house would look like a mud hole at the end of the day. But that was not the case because the entire crew was very considerate of my home and they were very careful not to make a big mess. I was also very impressed with the attention to detail that the crew showed. I also really liked how they checked each other’s work making sure there wasn’t going to be anything that needed to be re-done. So on day one they removed the old units and on day two they installed the two new units. I didn’t think they would be done in just two days but when they brought in so many guys for the install it’s no wonder they were able to finish on the second day. They also left the work area clean and tidy. It’s one thing to get the right equipment but it’s another to get it installed correctly. These guys were very impressive and very professional. As far as I am concerned for any HVAC needs it’s All Comfort Heating And Air for me.Thanks so much to Allen, Greg, Rob, James, Mike and the entire All Comfort crew.
Our house is currently on the market and the fan on our HVAC unit got stuck unexpectedly. These folks were out the next morning and had everything fixed and running well. They charged a very reasonable fee and the technician was incredibly helpful. We will most certainly use these guys again!
My air conditioning went out early this morning....Called at 0700 am and was helped promptly and giving a appointment asap. They came out and went over and beyond to fix my problem in the same day.....I recommend them to anyone on there experience and knowledge of the work being preformed....Only company that has came to my house and put covers on there shoes to protect the carpet and floors.....Completely satisfied on the work done and performed
Kind, honest, professional. I called, she asked me questions and told me how to troubleshoot it ourselves first before coming out and charging us unnecessary money. Another time they came out checked both systems, 1 stopped working, they told me the other was not working properly. They fixed both but charged me for only 1!
Showed up on time for a quote for replacing my heat pump system. Price was the most competitive of 4 I received. Installed the system on the day scheduled. Removed my old system and replaced it with the new one in a single day.
Very good work come in one day and out did a very great job new unit.
Very professional and pleasant to talk to. Explained preventive maintenance program in a manner that was easy to understand. I would recommend your company to anyone needing your service.
Not very happy with services rendered.
Recently had a problem with my ac on a day when the heat index was 105 and had company coming for dinner. Called the office and they spoke to Alan who then dispatched a technician who came out the same day and made the repair. Best customer service that I have ever experienced !
Second time I have used these folks. Been great both times, quick, knowledgeable, courteous and fair. Will definitely call next time I need help!
Just had Allen come to the house to fix my air conditioner and he was as nice and polite young man with a great smile and attitude. He knew within minutes what my problem was and fixed it describing everything as he worked. Great service demands a return call for service anytime I have another problem.
Horrible experience! The woman on the phone was the “office manager” was rude and unprofessional. Kept calling my husband a liar and blaming us for why they wouldn’t fix our AC. Our system went out in February and hasn’t been on since. Their technician turned it off and left a valve open. She repeatedly told my husband he was a liar and recorded all calls. Then hung up on him twice. When he asked to speak to the owner she became the owner! She has no right owning a business. I have always used them but never again. Money wasted and a job never finished. We have been given the run around. Horrible people and company. Wouldn’t recommend them!
I do not know where to begin as the story is too long for a review. So here is the short version... All Comfort Heating and Cooling has surpassed our expectations on multiple levels. The quality of work, attention to detail, response time, fair and honest pricing and communication, is second to none. Wilmington is our second home so when our old HVAC system failed we contracted with ACHC to install a new system. Coming from a background of multiple residence, building our own home and business, and remodeling several homes over the past 30 years we know the ins and outs of these trades. We were experiencing high humidity issues that ACHC responded to promptly and respectfully. They even went so far as to purchase a residential dehumidifier to put in our unit until they could resolve the problem. Then they fast tracked a resolution and left us extremely satisfied customers. I would not use any other company for my HVAC needs. I highly recommend All Comfort Heating and Cooling and would give them more stars if I could!
Thank you for the expeditious on-call & professionalism! Very impressed with your service! Shout out to your service guy Aaron. Thank you!
One morning last summer, we unfortunately found ourselves with a 100 degree day and no AC. All it took was one call to All Comfort Heating and Cooling, to get us back up and running again. The young lady who answered the phone was courteous, professional, and compassionate. Within a few minutes, we received another call back that a technician was on the way to save the day. The technician arrived promptly in a professionally marked vehicle, was neatly dressed, and displayed a customer service focus throughout.This is the only service technician that have ever worn shoe covers while working in my home. We could tell the technician was knowledgeable in HVAC, as our unit was quickly diagnosed and repaired. Another unexpected business practice is that all repair costs were presented prior to moving forward. The complete experience from start to finish was exceptional. So much so, that my entire my family now uses All Comfort Heating and Cooling for our HVAC needs!
Incredible service! I would recommend this company to anyone. I filled out an online form and was called the very next morning and was scheduled for service that day.
Hands down the best. Great customer service and was very helpful in teaching you the problems that we had. I will definitely use again if I need anything done!!!!
Brandon and Sequoyah were very friendly and professional; overall great to work with, thank you!
This service call was outstanding. Aaron had our AC back up and running in minutes. I would definitely recommend All Comfort.
Aaron was great. I received a call ahead of his arrival. He quickly diagnosed the problem, quotd a price and completed the job. I would recommend this company without hesitation.
I really like these guys. Courteous and thorough work. Thanks for the installation and annual checkups.
Prompt and on time delivery. Informed throughout the consultation and installation. Very courteous and customer focused. Will certainly recommend and use in future!!
Repairman was very courteous and worked very efficiently. Thank God my house is cool again!!!! It feels good in here.
Very knowledgeable and efficient. IDd the problem and explained thoroughly what was going on and the cost to fix. Will definitely call them again.
Allen was very responsive, knowledgeable and professional. I highly recommend.
Seemed super nice on the phone when I spoke with her about my allergies and dusty home. I was concerned about a tear in duct work. Lady said she would come out and check it for free......never showed up!!
Many thanks to Aaron. He showed up on time, identified the problem, and took care of it in a timely and professional manner. Aaron and All Comfort are the folks to call!
They are fabulous. I have older unit that has fizzzled twice, they were here w/i a day. Aaron, the tech, was awesome stayed up with me. Fixed the problem both times, gave me true stats of unit, very honest, no hard sales, but had game plan ready for what I should do soon. I have worked with contract/service for 20 yrs, and highly recommend.
All Comfort Heating & Air is the best!!! Our A/C shut down at 9:00PM on Wednesday July 20th. Our daughter & grandson were arriving from PA, the house temp. was climbing @ 86 degrees. Aaron was on call, picked up without us having to leave voicemail, was at our house on Topsail Island in 45 minutes & A/C fixed shortly after he arrived. He was thourough and knowledgeable about the repair not to mention very friendly & professional. We have used another A/C service in the past but never again! All Comfort has our business from now on, their after hours service is truly priceless & their rates are more than reasonable!!!
All Comfort scheduled an appointment as soon as I called them.Alan was here at the designated time, quickly diagnosed the problem and delivered heat. It was a beautiful thing and we will certainly call them again.
Terrific, courteous, very professional service. Came out on a Saturday and saved us from a sweltering weekend. Highly recommended.
All Comfort Heating and Cooling is a top notch company on many levels. We have used other companies in Wilmington before and were not at all happy with their response time, business practices, and their pricing in some cases was outrageous. We are not full time residents in NC so when I received a phone call that the HVAC unit was leaking I needed an immediate response and an immediate response is what I got. This is the second time we called All Comfort Heating and Cooling and have had an HVAC issue that needed immediate attention. Allen, the owner, came to our unit and quickly assessed the problem. He found that this time the unit needed to be replaced. He gave us a good price, professional installation, and provided us with the most important thing, peace of mind! Everyone at All Comfort Heating and Cooling from the owner, the office assistants, and installers are honest, professional, kind, efficient, and prompt. I give them 5 stars and would highly recommend them!
It was a hot and humid August Friday and our AC unit decided to go on the Fritz. Got home from work at 6:15PM and immediately noticed how hot the house was. Flipped the breakers off and went out to dinner. Came back at 8:30PM, flipped the power back on and nothing. All Comfort inspected our house when we purchased and I thought they were very professional and savvy. I called Allen at All Comfort and he answered on the second ring. I was expecting weekend emergency rates, but he began to troubleshoot over the phone and gave me detailed instructions on what to do. I vacuumed the drainage hose outside for 10-15 minutes. It took awhile for the unit to respond, but it finally came on at 10PM. At 10:25PM, Allen texted me to see how we were. I was blown away. It is 10:30PM on a Friday nite, and this gentleman is genuinely concerned for my family and making arrangements to service tomorrow (he was guaranteeing Sat by noon). I was pleased to tell him we were good thanks to his advice. If you are looking for an honest and capable HVAC company, I would highly recommend ALL COMFORT 28405, specifically ALLEN. He stands by his work and shows genuine concern for all. The world needs more people and companies like Allen and All Comfort 28405. From John and Allison Farmer!
Great price and fantastic workers,clean,neat,and timely.Highly recommend All Comfort.Installers were fantastic,clean and very efficent.
I have known Allen and Amanda for over ten years always received excellent prompt and courteous service from them they keep my heating and air running perfectly
Recommend Allen Fields, have known Allen for years .All comfort is a professionally run company there expertise and knowledge and know how places them above many other companies for this I do recommend their company for any of your hvac needs.
Josh is very nice and polite and also very thorough in his explanation. Very helpful!!
I had spring maintenance performed. The gentleman was on time and completed the service check throughly and efficiently. He made a couple of recommendations for me to condsider which I appreciated.
Absolutely horrible customer service and follow through. Installed a brand new system and even the owner didnt seem to care about the work that was done. I would never use this company again. Ever.