Great selection and great prices.
I have been a customer at both stores. I am also a business owner and I understand transitions go roughly at best usually. Everyone there I have dealt with seems to be trying to do a good job and help me. When I have had an issue with price they have addressed it. That is WAY better than I can say about some other stores. Just like anyone, I find if you treat them with respect they will treat you with respect. Thanks and keep up the good work!
They have the bolt I was looking for
I just had the most absurd experience of my life. These folks are clearancing off all the old Fasteners Inc. merchandise. Its all in a back room of the warehouse- 60% off. Wow thats pretty good- tools, blades, nails, screws.... I shoulda just backed the truck around. Before checking out I asked how much for the WHOLE lot of Armstrong tools. Buckets and buckets of them- most of them not priced. So I spend an hour waiting while they try to figure out the prices. Once I finally get the prices theyre HIGHER than the marked prices on some of them. Holy heck #×$@!&$ are you serious. Okay well I guess 60% off meant off the highest retail they could find. Okay nevermind I tell em- Ill just take this cart full of stuff. They start ringing it up and theyre doing the same thing item by item looking up the mfg retail price and dropping 60% off that. So for instance an Irwin 12 fiber cement blade (Item # 230056) marked 92.77 their 60% off price= 82.60 LoL Fasteners this is strike 3! when you guys changed your name from Fasteners Inc to Fastenal the entire culture of your business took a huge dive. Dont get me wrong 82.60 is still better than 90 at Lowes but its not.... I had probably $1000 in nails, screws, rotohammer bits, blades, etc. Im not going to buy a bunch of stuff that, Ill use, but dont really need for 60% off when its really like- 5- 10% at best.